STANDALE HOME STUDIO
As a Shaw Flooring Network (SFN) retailer, we are committed to providing you with the very best service. We go above and beyond to make sure you’re satisfied with the flooring product, service and ultimately, your home. Purchasing carpet, hardwood, luxury vinyl or tile and stone can be daunting, but we are here to help you every step of the way.
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Standale Home Studio
4046 Lake Michigan Dr NW, Grand Rapids, MI 49534-4525
616-453-8201
https://shawfloors.widen.net/content/dqn0tmc3r4/web/shaw-logo-bw.webp?quality=85
Price Range:$-$$$$
Reviews
5.0
Nancy S.
6 months ago
Jose and Ramon replaced the carpet for me. They did an amazing job and I would recommend them to anyone looking for new flooring!
4.0
Robert W.
6 months ago
Nice selection of kitchen and bath cabinets and fixtures.
4.0
Sherry S.
7 months ago
I contacted Standale Home Studio to do my kitchen remodel after checking out their website, seeing the stain selection available for Durasupreme Cabinetry (important for matching existing woodwork), and reading the reviews. It took a long time from first contact to finished product, three months of which was actually building/installation, but I am grateful to have the kitchen I had dreamed about for 1.5 decades.There were busy schedules, tough decisions, and a couple of glitches, not to mention working with the quirks of a 120 year old home, that led to the extended process. Nanci reminded me time and again that this process was akin to having a baby...a lot of planning, the waiting, some discomfort, going past the due date, more discomfort, but then, the baby is born and what joy! So worth it!I would have given 4.5 stars, but that was not an option. The one thing that may have helped prevent a glitch or two (and bumped it up to a full 5 stars) was to have someone from Standale come out to the house and measure for a custom cabinet after a standard, blind corner cabinet came with a door/drawer that was too narrow for my purposes. The builder and I, who had talked about the problem together onsite, tried to communicate with the designer via email separately and must have done a poor job of it because the next cabinet that came had drawer/door that was too wide. Third time was the charm though, and it was finally installed so the countertop could go in.In my own experience, and in talking with others who have gone through a remodel, there are always things that come up and do not go perfectly. The thing that set Standale Home Studio and Durasupreme Cabinetry apart from other companies I have heard about was that they stood behind their work and fixed the problems. Would I choose Standale again? Yes. And Rick Gootjes and his team at Gootjes Builders, who were recommended by Nanci, did a wonderful job. I am very pleased with how things turned out.Unfortunately, I was not able to upload photos...Service: Kitchen design
Anonymous
6 months ago
Thank you Sherry for the kind words and also good feedback. We always strive for perfection, we appreciate the feedback on the re-ordered cabinets. We will share your positive feedback with Nanci and the team!
5.0
Colleen H.
7 months ago
5.0
Kendall D.
7 months ago
5.0
Richard C.
8 months ago
This is an amazing company to work with. They keep you updated and provide nothing but the highest quality of work.
Anonymous
8 months ago
Richard, thank you for taking the time to share you experience! Notes like this is why we do what we do! We will makes sure yo share your kind words!
5.0
Kim V.
9 months ago
5.0
Rachel T.
9 months ago
Anonymous
8 months ago
Thank you Rachel for the 5 star review, it means the world!!
5.0
Holly O.
11 months ago
We had no idea where to start with new flooring in our kitchen and entry landing. Robin was most helpful and listened to our needs and wishes and now we have a beautiful area. The installer was top notch and professional. The next week we had a new slider installed by Home Depot and the installers botched the job and put a hole in our siding. They were very careless and haven't finished the job.Service: Kitchen design
Anonymous
8 months ago
Holly, thank you so much for this kind review! We love Robin and our installer team, we will make sure to share you like words!
5.0
Stacey S.
last year
We purchased carpet and had carpet installation and the installers, Brian and Brian, we’re really great to work with and did a fantastic job! Much appreciated!Service: Flooring selection
Anonymous
8 months ago
Stacy, thank you so much for your kind words! We love our team of Brian’s! We will make sure to share you like words. …Stacy, thank you so much for your kind words! We love our team of Brian’s! We will make sure to share you like words. Thank you for taking the time to share! More
5.0
Kelly W.
last year
We worked with Kayla on an entire home remodel. Kayla was amazing from start to finish. Her design ideas really helped the project come together. From room to room, she helped me stay focused on the flow of the entire house. I highly recommend Standale Home Studios and Kayla!
Anonymous
last year
Kelly, thank you for the positive feedback, we truly appreciate it! Kayla is a great part of Standale and we will make sure to share your kind words. …Kelly, thank you for the positive feedback, we truly appreciate it! Kayla is a great part of Standale and we will make sure to share your kind words.Thank you for trusting us with your project!More
4.0
Jake W.
last year
Anonymous
8 months ago
Thank you Jake for the 5 star review!
5.0
Joe K.
last year
We have had new floors in out entire house done from here and are extremely happy with them. Patrick provided us with great service throughout the entire project.We are working on our kitchen being redone by them now.
Anonymous
8 months ago
Thank you Joe for the kind words! We truly appreciate you sharing your experience!
5.0
Lexy J.
last year
Amazing customer service every time! Love all the employees here. They do amazing work and sell the best products. Would recommend to anyone looking for any sort of home project!
Anonymous
8 months ago
Thank you Lexy!
5.0
Kristi M.
last year
We had carpet installed in our cottage basement. Jose and crew were the installers and they did an excellent job! They were hard workers, professional and very nice. They cleaned everything up when they were done, even vacuumed!! We were very satisfied with them and the job they did.
Anonymous
8 months ago
Thank you Kristi! We have made sure to share your positive feedback with Jose and his team!
5.0
augustine l.
last year
Anonymous
8 months ago
Thank you for the 5 star review!
5.0
Andrea K.
last year
Standale Home Studio provided design consulting and installation of shower tiles and flooring in our primary bathroom after experiencing a leak. Kayla was helpful with picking out new quartz countertops and coordinating with flooring, paint and new shower tiles. Tom installed the shower tiles and did a great job. He arrived on time, updated me about what he planned to do each day and was clean. I am very pleased with the end result.Josh installed the vinyl plank flooring Kayla and Patrick helped me pick out. He was also on time, efficient, and clean. The end result is much better than our old, cold ceramic tile.
Anonymous
last year
Andrea, thank you for the kind words, detailed review, and photos! The team will be so excited to see your project. …Andrea, thank you for the kind words, detailed review, and photos! The team will be so excited to see your project.We appreciate that you trusted us with your home, it’s an honor.Blessings,Standale Home StudioMore
5.0
Brent S.
last year
The folks at Standale Home Studio did a fantastic job helping us update the kitchen and master bath of our recently acquired condo.Knowledgeable designer, Yuliya, expertly and tactfully guided us through the selection and purchase of cabinetry, kitchen countertop, sink, backsplash, and shower surround. The contractor and sub-contractors were efficient and respectful.Flooring designer, Darci, and installation manager, Drew, were helpful in delivering quality Shaw flooring. Their communication was great. Noah with his installation team was meticulous in his work.We highly recommend Standale Home Studio for home renovation.Services: Flooring selection, Cabinetry & hardware design
Anonymous
last year
Thank you so much Brent for the kind words! We will make sure to pass this to everybody involved! We’re fortunate to have such a great team here at Standale!
5.0
Doug D.
last year
We have just completed our flooring install and couldn't be happier with every aspect. The floor looks better than we could have hoped. The installers, Jeff, Pat, and Bill were professional, neat, and were on time. The project started on time and finished on the day expected. The work areas were always left spotless.Thanks again Standale Home Studio for a great result!Services: Refurbishment, Flooring selection
Anonymous
last year
Thank you for the kind words Doug, this means a lot. We are so happy you love your new floor, and the work done by Jeff, Pat, & Bill. We will share your appreciation!
5.0
Jerry L.
last year
Great people to work with!
Anonymous
last year
Thanks Jerry! We appreciate the positive review!
5.0
Jake W.
last year
Anonymous
last year
Thank you for the 5 star review Jake!
5.0
Rachael S.
last year
Jill is amazing to work with!
Anonymous
last year
Thank you Rachael for the kind words! We love having Jill on the team, we will make sure to share your appreciation. Thanks for sharing.
5.0
Lukas S.
last year
I went into Standale after going somewhere else first and I was very pleased that I did. I was helped by Kayla and right from the beginning she was amazing! She asked me my dreams and what I liked and budget and showed me options and the best part is that when sitting down with her she took the time to go over every detail about what I own in my cupboards and where it went so moving forward I had a place for all my kitchens items. She made my dream kitchen reality. She was so patient with me. I’m never good at making final decisions and she never once pressured me. She took so much time to go over anything I ever wanted. She was always fast with getting back to me in emails and any questions I may have had. She was perfect in explaining how the whole process worked. I can’t thank Kayla enough for helping make my dream kitchen reality. Everyone at standale was so nice too. I would highly recommend everyone to go see Kayla.Services: Kitchen design, Home decor selection, Cabinetry & hardware design
Anonymous
last year
Thank you, Lukas for the positive review, we truly appreciate it! We will pass your words onto Kayla, we're lucky to have her on the team!
5.0
James H.
last year
I couldn’t be more pleased with the help I got picking out the countertops with Robin. The installers were on time, courteous, and very professional.Service: Kitchen design
Anonymous
last year
Thank you so much for the feedback James! We are so happy you’re happy with your new countertops. We love Robin at the studio, thanks again!
5.0
Robert R.
last year
5.0
Amy J.
last year
5.0
Chad I.
last year
Fantastic customer service
Anonymous
last year
Thanks Chad!
5.0
Linda G.
2 years ago
4.0
Jadelyn
2 years ago
Responded and apologized asked how to fix it. Appreciate the help(:
Anonymous
2 years ago
Good morning, I am so sorry to hear this was the experience you had when coming in to visit us. I appreciate you sharing the feedback as it helps us address the root cause, but it doesn't replace the bad experience you had. I would love the …Good morning, I am so sorry to hear this was the experience you had when coming in to visit us. I appreciate you sharing the feedback as it helps us address the root cause, but it doesn't replace the bad experience you had. I would love the opportunity to learn more about the situation if you'd be willing. Below is my email, if you'd like to reach out I will be in touch directly. I look forward to connecting.Thank you,SamGeneral Managers.rich@standalehomestudio.com** Update ** Thank you for letting us make this right, we appreciated the opportunity.More
2.0
Pamela H.
2 years ago
5.0
Sandy S.
2 years ago
We replaced the carpeting in our master bedroom, main hallway, family room and stairs. I worked with Robin and she was very helpful with the process of measuring and scheduling to accommodate our timeline to finish paint and trim. We LOVE our new carpet and the process was the best we could ask for. Thank you!
Anonymous
last year
Thank you so much Sandy! We wi make sure yo pass on the compliment to Robin!
5.0
Judy T.
2 years ago
I had carpet and Vinyl Flooring installed by Standale Home Studio in my Modular Home. The Sales Person I worked with was Patrick Siler. He helped me with choosing my color, quality and style. He worked with my Budget. Christmas came early!!! My carpet was 25 years old! The sub-contractors were friendly and knowledgeable. I loved walking on my new carpet for the 1st time. My vinyl flooring matches my new cupboards beautifully! Thank You Patrick and Standard Home Studio for everything.Service: Window installation
Anonymous
last year
Thank you Judy! We are so happy you enjoy your new floor!
5.0
Judy T.
2 years ago
5.0
Brent M.
2 years ago
We were connected with Sean at Standale through the Costco Membership program for carpet on our basement finish project. Sean's responsiveness to provide professional and friendly service was honestly 1st class! Jose and his crew did an unbelievable job installing. They went above and beyond leaving the basement cleaner than when started. Overall would recommend Standale to anyone looking for a great flooring experience! Thanks again!
Anonymous
2 years ago
Thank you Brent! We are so happy you had a good experience with Sean, Costco, and Jose! We appreciate you taking the time to share your experience.
5.0
Bob R.
2 years ago
Very beautiful studio. Amazing customer service as well.
Anonymous
2 years ago
Thanks Bob!
5.0
Lynne L.
2 years ago
We worked with Nanci Marsman on two bathroom renovations. She was a joy to work with. She was so helpful with the whole process, including the design and product selection. Nanci is very personable and relatable. She had wonderful ideas and helped so much with selecting products that complemented one another. We love our new bathrooms! I highly recommend Nanci and Standale Interiors for your next remodeling project!
Anonymous
2 years ago
Thank you Lynne! We love have Nanci on the team and we are so happy to hear your bathrooms turned out just as you hoped! Thanks for the kind words and sharing your experience.
5.0
Neal S.
2 years ago
Folks, if you are looking for a hassle free flooring installation I would absolutely recommend Standale Home Studio for the job. My wife and I contracted them through our Costco membership to install a Luxury Vinyl Plank flooring throughout our main level of our home and the results are stunning. The crew (Kelly and Brooks) that did the install were extremely organized and took every measure possible to ensure the mess was contained. The install is flawless and exactly what we were looking for.
Anonymous
2 years ago
Thank you Neal for the kind works! We appreciate our relationship with Costco and we're so happy to hear how well everything turned out. We will pass your note along to Kelly & Brooks, they are great installers!
5.0
Therese L.
2 years ago
Love this place! If you need flooring, backsplash, cabinets or wall tiles this is the place to go.
Anonymous
2 years ago
Thank you Therese!
5.0
Darla C.
2 years ago
Yuliya created a beautiful design by listening to what we needed. Beyond grateful and happy with our experience.
Anonymous
2 years ago
Thank you Darla for the kind words, we will make sure to share with Yuliya. We appreciate you taking the time to share your feedback.
5.0
Lesa K.
2 years ago
After a flood at our cottage (during the pandemic, I might add), we were delighted to work with Nanci Marsman @ Standale Home Studio. She was extremely knowledgeable with product, from the cabinetry to the back splash, hardware and even the beautiful shade of paint to compliment this new look. Hands down, look no further - Nanci and her team will give you a top-notch, first class experience. A kitchen is such an important investment, and Standale will guide you through absolutely every little detail, for any budget! Thank you, Thank you, Thank you ~ We love our new look!
Anonymous
2 years ago
Thank you for this Lesa! We love the photos and the kind words, we will ensure to pass this onto Nanci. Thanks for the time in sharing your experience!
5.0
Jim G.
2 years ago
Michael ursul installed a corseted floor and was excellent. Stating on time he finished the work quickly and looks great. Very friendly professional in every way
Anonymous
2 years ago
Thank you for this Jim, we appreciate the review and the kind words. We will make sure to pass on the recognition to Michael & the team!
5.0
Adam B.
2 years ago
Anonymous
2 years ago
Thanks for the 5 star review Adam!
5.0
Jane N.
2 years ago
One of the best.
Anonymous
2 years ago
Thank you Jane! We appreciate the feedback!
5.0
Jane P.
3 years ago
Juan Hernandez's team came to my home and installed new flooring in the entrance to my home Thursday, October 21. It was not an easy job as they had to flatten the sub floor first before they could begin to install the flooring. They are experts! They also cleaned up afterwards. It looks great and transitions with my kitchen beautifully! Thank you so much!Service: Install flooring
Anonymous
3 years ago
Thank you Jane! We are so happy you took time to share your feedback. Juan is a great addition to the team and we are so happy you love your new floor. Thank you for the support!
5.0
Jillian S.
3 years ago
We had Standale Home Studio install backsplash in our kitchen and carpet in our bedrooms. I am very happy! Our sales consultant was wonderful to work with. He was knowledgeable and very friendly! The installers that came into my home were very nice and did an amazing job! I was especially impressed with the detail work that was done so well with our backsplash! It's flawless! I was also impressed with the speed and quality job done by our carpet installers. Even with a minor mix up, Standale Home Studio did an amazing job to resolve it and went above and beyond!!
Anonymous
3 years ago
Thank you Jillian! We are thankful you took the time to give this positive feedback, it means a lot. We will make sure to share your note with Patrick and our installation team. Thank you for the support!
5.0
Terri H.
3 years ago
Standale Home Studio provided professional help, they were friendly, knowledgable, exhibited expertise and professionalism. The experience of working with Robin Sharp to choose new hardwood flooring on the main level of our home was enjoyable and communication was excellent every step of the way. The communication from their scheduling team Drew and Mari was always timely and appreciated. It has been a difficult time with shortages and deliveries from many manufacturers, but they always kept me informed, were honest, and it was extremely appreciated. They always did their very best! The installation team, Jeff, Pat and Bill did an amazing job as well. The team went above and beyond to be sure the job was done right! They kept me informed and always arrived on time and when they were expected. They also did an amazing job of keeping our home clean. You would never know they even did any wood work in our garage, they kept our home and the worksite safe, clean, and organized. The entire process was wonderfully orchestrated and the team at Standale Home Studio exceeded my expectations! Thank you to each one for everything you did to make our home beautiful, I am a very satisfied and happy customer! I absolutely know who I will be contacting for any future projects at our home!
Anonymous
3 years ago
Thank you Terri, we greatly appreciate the kind words! Robin is amazing and we love having her on the team. We will make sure to share your compliment with all on the team. Thanks supporting local!
5.0
Gary M.
3 years ago
Had carpeting installed this week by Standale Interiors using the Costco discount promotion. The complete transaction from initial contact, on-site measurement and installation was great and very professional. Used one of the big carpet retailers in Holland/Zeeland previously but there is absolutely no comparison in the quality of the Standale experience. The installers were particularly efficient and neat.From end-to-end, Standale did exactly what they said they would do when they said they would do it. Extremely delighted with the outcome.
Anonymous
3 years ago
Gary, this is such a kind note. We can not wait to share with Sean and our installer team. We love our relationship with Costco and appreciate you taking the time to share your experience. Thank you so much!
5.0
Ken S.
3 years ago
5.0
Kellie P.
3 years ago
My experience with Standale Home Studio has been beyond my expectations. Juan installed our bathroom flooring and did a fantastic job. He and his assistant were very professional, polite and wanted to make sure I was pleased with the work. The flooring looks perfect, job well done!
Anonymous
3 years ago
Thank you Kellie! We are so happy you took a moment to share your experience, it means a lot to us. We will pass this onto Juan as well, he is a great part of the Standale family.
5.0
Patti N.
3 years ago
I just had new carpeting throughout my condo. It was installed by the Brian father and son team. They were wonderful!!! And I couldn't have done it without the help of the Darci Sieggreen, Who has all the patience in the world. Thank you!!
Anonymous
3 years ago
Thank you Patti! We are so happy to hear how the project went, I can't wait to share it with the staff. Brian & Darci are a wonderful part of the team. Thanks again for the positive review, it means a lot.
5.0
Angie T.
3 years ago
Great service. They have alot to offer.
Anonymous
3 years ago
Thank you Angie! We appreciate the positive review.
5.0
Levi D.
3 years ago
Anonymous
2 years ago
Thank you for the 5 stars Levi!
5.0
Steve K.
3 years ago
The designer, Brent, really did a great job helping us with the interior of our new house
Anonymous
3 years ago
Thanks Steve, we appreciate the note, Brent is one of our favs :)
5.0
Allyse W.
3 years ago
Written on behalf of a couple at Holland Home. We were so happy and pleased with the stretching of our carpet Brian and Brian did in our apartment. They were a joy to work with, courteous, detail oriented and respectful of our belongings. Would highly recommend them.
Anonymous
3 years ago
Thank you so much Allyse for the kind words! We will definitely pass this on to Brian and the whole install team, we appreciate the compliment! Thank you for the support.
5.0
JoAnn R.
3 years ago
Our new flooring is in and I can't believe how happy we are with the result! Working with Patrick was a delight and he helped us pick out a vinyl plank flooring that was perfect ! The installers were on time, very friendly and answered any questions we had and left the area cleaner than when they arrived ! We had shopped at a few builder wholesale places but I am so glad we went with the "pros". We will be back for any upgrades to our countertops which are next on the list.Thank you for a great experience !
Anonymous
3 years ago
Thank you JoAnn for the kind words! We love having Patrick on the team and are so happy the installation team, we will ensure to thank them as well! …Thank you JoAnn for the kind words! We love having Patrick on the team and are so happy the installation team, we will ensure to thank them as well!Thanks again!More
5.0
David M.
3 years ago
Like many others, we finally decided it was time to up date our kitchen with new counter tops and a new backsplash. (we've only been putting it off for about 15 years...) We shopped around but finally settled on Standale because of Patrick. We had lots of questions and he had the patience to answer all of them. He was wonderful to work with. Always available and quick to respond when we emailed him even more questions... Actually, everyone at Standale was wonderful to work with. The installers were terrific, explaining everything and making sure we were happy with the results. Everything exceeded our expectations. You folks are the best!!!
Anonymous
3 years ago
Thank you David! We are so happy to have Patrick on the team ad were so happy you chose Standale.We will pass on the positive review to our install team, thanks again!
5.0
John A.
3 years ago
After 25 years we decided it was time to update our kitchen countertops and backsplash. After visiting a number of kitchen design studios we met Patrick at Standale Home Studio and enjoyed his easy going personality and attention to detail Patrick took his time going over our options, didn't rush us and helped us pick colors and materials that match our kitchen cabinets perfectly, which was not an easy task. The installation went without a hitch and we are thrilled with how great it all looks!
Anonymous
3 years ago
Thank you for the positive feedback John! We are so happy to have Patrick on the team and we’re glad our installers left you with a space you love! Thank you again.
5.0
dave b.
3 years ago
Anonymous
2 years ago
Thank you Dave for the 5 stars! We are glad to have earned them.
5.0
Tom S.
3 years ago
Exceptional service.
Anonymous
3 years ago
Thanks Tom!
5.0
Alan C.
3 years ago
Very nice studio. Helpful staff.
Anonymous
3 years ago
Thanks Alan!
5.0
Michael W.
3 years ago
Anonymous
3 years ago
Thank you Michael for the 5 stars! We appreciate it!
5.0
Nancy S.
3 years ago
Extremely happy with the carpet installation!Very professional! Highly recommend.
Anonymous
3 years ago
Thank you Nancy! We are so happy to hear you enjoyed your experience, thank you for taking the time to share your positive feedback. …Thank you Nancy! We are so happy to hear you enjoyed your experience, thank you for taking the time to share your positive feedback.Thanks!More
5.0
Kerry R.
3 years ago
Guided by Brent on the front end, and completed by Keith and Kaden on the install, a first-rate carpet purchase experience. Two thumbs up!
Anonymous
3 years ago
Thank you Kerry! We are fortunate to have Brent, Keith, and Kaden on the team - we appreciate the positive review!
5.0
Jeannie D.
3 years ago
Everything about our carpet and flooring experience exceeded our expectations!!! This was a replacement from a carpet dye defect from Karastan in 2 large rooms. Danette was very responsive and helpful in filling out the paperwork and communicating with both parties. Patrick did a great job at helping us pick out carpet and then vinyl flooring for our lower level. He was so patient and reassuring. We have been so overwhelmed looking at vinyl flooring and big box stores. The guys that came to install our carpet were amazing. They even brought us our vinyl flooring that had come in. Normally we would have had to pick up our flooring at the store. Keith, Micah and Caleb (the installers) were very friendly and extra cautious with our newly painted walls. Caleb and Micah even helped us move all our smaller furniture and household items from the basement back upstairs. We ended up giving them a gift card for going above and beyond what was expected of them. We love the customer service, attention to detail and kindness that Standale Interiors offers to every aspect of your experience!!!
Anonymous
3 years ago
Thank you for the positive words Jeannie! We are so happy you chose Standale and we know you'll love your new carpet for years to come!Our installers make us who we are today, we have passed along the compliment to them.
4.0
Laura D.
3 years ago
Anonymous
3 years ago
Thank you Laura for the review! We hope your project turned out beautifully.
5.0
katy s.
3 years ago
Anonymous
3 years ago
Thank you Katy for the positive review!
5.0
HU-997393248
3 years ago
Exceeded our expectations! We worked with Jill Peterson and she designed our new beautiful kitchen. Jill is amazing and I felt like she was my neighbor. We talked so many times with planning and about so many ideas, even where to store everything in my new cabinets. We have an open concept kitchen and living room but our kitchen just wasn't big enough for my husband and I to even work in it together. Now, we can fit many people in our kitchen. We did quite a big renovation, new cabinets, counter tops, recessed lighting, flooring, electrical, painting, changed where our sink, range and refrigerator were, got a huge island and a large place to gather. Jill was with us every step of the way and we couldn't be more happy with the outcome. I often will just sit in my kitchen and smile at how beautiful everything has turned out. I don't even mind cleaning it.Again, thanks for all of your help Jill! You are so talented and made things happen we never would have imagined. Larry and Shelly Richardson.
5.0
HU-526838150
3 years ago
What an amazing experience with Standale Home Studio! Yuli took such good care of us. She is so talented and an amazing interior designer. I loved that she wanted to help us utilize every square inch of our small kitchen and she did. We absolutely love our new kitchen. Thank you so much! I would highly recommend Standale Home Interior and Yuli!
Standale S.
3 years ago
Thank you so much for the kind words and for choosing to share the beautiful final project. Yuli was very happy to be involved and speaks very highly of you both!We greatly appreciate the support, thank you again.
5.0
Jessica H.
3 years ago
Standale Home Studio did a great job with new flooring in my kitchen and living room as well as with tile in my bathroom. They got the job done a half day quicker than expected and it looks great and makes my condo look twice as big. Highly recommend!
Anonymous
3 years ago
Thank you so much Jessica for the kind words, we are so happy you love your new flooring!
5.0
Jeanne P.
3 years ago
I am absolutely delighted with my new kitchen. Yuliya is an amazing designer and I had a skilled carpenter. Every morning when I go into my kitchen for my first cup of coffee I feel as though I am walking into a dream. I had envisioned and now have a larger age-in-place functional kitchen but also received a magazine worthy showplace too. My family and friends are surprised that this could have been accomplished in my small mid century ranch. The only thing I would change is the cookware rack--it seems not to be space efficient--at least it doesn't suit my pots and pans. My kids are impressed even though I may have spent their inheritance!
Anonymous
3 years ago
Thank you Jeanne! We are so happy to be apart of your new kitchen!
5.0
Laura S.
3 years ago
Anonymous
3 years ago
Laura, we are overjoyed with how your project has turned out! Yuli speaks so highly of the work completed and is very proud of your work together, thank you for the opportunity! These reviews mean to world to us, enjoy the new space!
1.0
Katie A.
4 years ago
I gave them three chances and should have walked away after the first failure. Never received quotes or responses to our new build inquiry. After not getting the information we asked for multiple times. Took our business elsewhere. Had an issue with flooring delivery timeline, called Standale and was told they could have it in a week. Paid for sale, week goes by no call for pick-up. Called them day later and was told the product wouldnt be in for a month. Would of been nice to know days before that.
Anonymous
4 years ago
Update 11/9Thank you Katie for the opportunity to hear where we can do better and providing us this feedback. We hope your project will continue to move along and have you …Update 11/9Thank you Katie for the opportunity to hear where we can do better and providing us this feedback. We hope your project will continue to move along and have you in your new home in no time. Thank you again for the time and the honest feedback.- Sam Rich; Studio ManagerKatie we are saddened to hear that you recently had a poor experience while reaching out for flooring. We strive to make all of our customer experiences seamless and worth celebrating. We hope to be able to chat with you further to hear more about what happened. We will be contacting you soon to discuss.-The Home Studio teamMore
5.0
Linda W.
4 years ago
Anonymous
3 years ago
Thank you Linda for the 5 star review! We are happy you enjoyed your experience with Standale!
5.0
Mary C.
4 years ago
We started our adventure in June with Standale Home. We walked into the store and met Brent Hart who was so awesome! Brent helped us pick out new Vinyl plank flooring for our family room and kitchen. Also carpeting for the rest of the house. From there we also had our oak fireplace rebuilt in the family room and new Quartz countertop and backsplash in the kitchen. Brent help make everything happen in a timely manner! All the Subs he provided were top notch! We are so happy with the results! We would definitely recommend Standale Home Studio and Brent for all your remodeling needs! Bob & Mary Jo Cronin
Standale S.
4 years ago
Thank you so much Mary! We are very fortunate to have Brent on the team and we are so glad you enjoyed your experience! Thank you for taking the time to leave a review, this means the world to us. -Sam
5.0
Kimberly Q.
4 years ago
We had a great experience all around when we had new carpet installed in our home. It was great quality. Service was fast and efficient. The installation was timely too. I would definitely recommend!
Anonymous
3 years ago
Thank you Kimberly for the positive review, we are so happy you love your new carpet!
5.0
Andrea B.
4 years ago
Anonymous
3 years ago
Thank you for the 5 star rating Andrea!
5.0
Ron J.
4 years ago
We have worked with Jenny Meyer for several years for all of our flooring needs. Since she is now at Standale it was only natural that we follow her there, and we wanted Mike Meyer to install for us, so it all worked out. Robin helped us through the ordering process and all went well! Thank You Standale Home Studio!
Jennifer M.
4 years ago
Thank you ❤️❤️❤️
Standale S.
4 years ago
Thank you so much Ron and Cris, we are very blessed to have Jenny on the team!
5.0
Christy B.
4 years ago
Awesome experience with this place from beginning to end! Michelle originally helped me find THE PERFECT hardwood flooring for our entire upstairs and Patty helped us find THE PERFECT carpeting for our office and stairway! Patty had the estimate to me quick and flooring was going in about 2 weeks later! She also kept in touch throughout the whole process, which I really appreciated. Kelly and his crew are the BEST hardwood installers around - I highly recommend them! He was fast, and kept the dust minimal and the quality and of their work is outstanding! They were very professional and nice! Everyone from the showroom and out on the job sites were in masks and washed or sanitized regularly, due to COVID, for anyone concerned about that :-) I will certainly recommend this place to anyone and will be back in the future to finish the rest of the bedrooms! .
Standale S.
4 years ago
Thank you for this recommendation Christy - we are so glad you enjoyed your experience with our team and we are happy to hear you felt safe during installation. We all know these are weird times! Thank you again and continue to tell you friends & family!
5.0
Christy B.
4 years ago
5.0
Micky S.
4 years ago
We just completed a total bathroom renovation. Complete tear down and rebuilding of the room built in the 50’s. Yulia Kononova helped with our overwhelming choices of cabinets, flooring, shower material, counter and tile. Her design expertise pulled it all together into what is now a beautiful room to go in. She recommended we go with Chad Wright Construction. Great personable guy who cares about you and your place. All the various workers were courteous, diligent and left the place clean. Is it weird to say I will miss them being at my house every day? Overall we highly recommend you consider using Standale Home Studio when you are in the market. The next time we need anything we will go directly there, unquestionably.
Standale S.
4 years ago
Thank you Micky for the kind words and wonderful review. We are so glad you enjoyed your time with Yulia and Chad, they are both very valued here at Standale. Reviews like this go a long way for us, and we appreciate the time you took to let everyone know how great your experience was. Thank you!
Micky S.
4 years ago
You're welcome 😊
5.0
Blair D.
4 years ago
Experience of the staff is incredible
Anonymous
3 years ago
Thank you Blair!
5.0
Ellen C.
4 years ago
We just had Patty help us with choosing flooring for a very a large area of our home .6;rooms . She was extremely helpful, professional and timely with responding to questions I had , which where plentiful ! Also the installation team of Drew and Josh were also awesome . Always right on time , hard workers , helpful and very pleasant to talk to . I used Standale Interiors when we built our entire home 16 years ago and now again. Will be going back to them when it’s time for carpeting !
Anonymous
3 years ago
Thank you Ellen! We are happy to hear your positive feedback, we are so lucky to have Patty, Drew, and Josh on our team!
5.0
Pam M.
4 years ago
We worked with Brent and Michelle at Standale Interiors while renovating our living room, master bedroom and bath. They did an amazing job helping with the layout, selections for flooring, vanities, countertops and tile. We could not be happier with the service they provided. Thank you!
Standale S.
4 years ago
Pam - Thanks for the wonderful review! It was a pleasure to work with you on this project. The Standale Home Studio Team
5.0
Pam M.
4 years ago
We worked with Brent and Michelle at Standale Interiors while renovating our living room, master bedroom and bath. They did an amazing job helping with the layout, selections for flooring, vanities, countertops and tile. We could not be happier with the service they provided. Thank you!
Standale S.
4 years ago
Wonderful to hear Pam, it was our pleasure to work with you. Thank you for sharing your testimony.
1.0
Shellee M.
4 years ago
We would DEFINITELY NOT RECOMMEND THIS BUSINESS TO ANYONE. We had a very unhappy experience with Standale Interiors & contractor who works closely with them. We had a very unexpected kitchen remodel situation summer of 2018. It has taken until February 2020 to “complete” due to poor quality of cabinets. The new cabinet that was installed in Dec 2018 stated pulling away from the wall !! So we had to have contractor & gal from Standale out to check it. To try to shorten this review, I will just say we were made to feel it was nothing to do with either of them-have ANY of you heard of cupboards or cabinets falling off the wall??!!! That’s what caused our kitchen remodel in first place! The original cabinet fell off our wall summer of 2018-surprise that our original cabinets were from Standale Interiors!! The wrong counter tops were installed in December 2018 & NOT ONE APOLOGY or any compensation offered!! Wrong one had to be removed & correct one installed five days before Christmas 2018! So we were dumbfounded when the new cabinet started pulling away from same wall - we had to be constant in communication with Standale-if we hadn’t we would not have been updated on anything. We were promised that new cabinet would be exactly same size etc as previous one - this was very important to us as we had our kitchen, dining area, entryway all professionally painted after remodel. Well, to our dismay the new cabinet is not same size or wasn’t correctly installed/placed as there is at least 3/4” area where old paint is visible along entire side of cabinet & on wall above there is baseball size chunk were paint & layer of drywall was tore off in the removal of defective cabinet. I took pictures & sent them to our Standale Interiors contact person. No response from her at all!! I have pictures documenting everything. We are not pursuing this error with them any further. We are done. We are EXTREMELY DISAPPOINTED IN OUR ENTIRE EXPERIENCE WITH STANDALE INTERIORS & PROLINE CUSTOM CONSTRUCTION
5.0
Aimee D.
4 years ago
Standale Interiors is wonderful! 17 years ago we built our new home and worked with Standale Interiors. We were very happy when our home was built so we went back to Standale Interiors as recently we have updated our home with a major remodel project. Michelle was very helpful in helping us select pieces and colors for our project. She was patient and genuinely caring. She had great ideas and provided excellent customer service. We highly recommend Michelle!
Standale S.
4 years ago
Thank s so much Aimee for this review. A few years ago, I did a remodel after 15 years so I know how exciting it is to see, and feel and experience a great finished project. Enjoy!
5.0
Lynne K.
4 years ago
Service was awesome! The selection process and installation made for a very pleasant journey. The finished results made the short disruption so worthwhile. Patty was a true blessing and I highly recommend her.
5.0
Don S.
4 years ago
We are very pleased with our recent carpet purchase and subsequent professional installation. Everything went as planned with no surprises. Thanks for a quality job!
janl@standalelumber.com
4 years ago
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Michael G.
4 years ago
Great place see Brent Hart
Anonymous
4 years ago
Thanks
5.0
Michelle C.
4 years ago
Best place for service and design!
Anonymous
5 years ago
Thank you.
5.0
David S.
4 years ago
Anonymous
4 years ago
Thank you
5.0
Terry J.
4 years ago
Our remodeling journey started with looking for new engineered hardwood flooring with Darci about a year before we actually decided to also do the kitchen cabinets and bathrooms. At that point we connected with Yuliya. We gave her our ideas and she began to put her ideas with ours and came up with a great layout for not only the bathrooms, but the kitchen as well. She took a small kitchen and not only made it more appealing, but more functional for it's size. She also guided us towards a contractor, Jason Knoll, who made all of her ideas come to life. All of the tradesmen who worked on the floors, tile, and other aspects connected with Standale were of the highest caliber. The entire experience with Standale went off with absolutely no problems. We never had any problems with poor workmanship or things not being done to our satisfaction. Therefore, my wife and I would not have any work done again without using Standale Home Studio and it's staff. Thank you for a very pleasant experience.
Standale S.
4 years ago
It was a pleasure working with you, Terry and Nancy. Yuli and Darci had an equally great experience working with you and helping to create your dream home. We appreciate you taking the time to share your experience!
4.0
John C.
4 years ago
Thank you for asking. Since you want feedback, here are my preliminary thought: this project was to be completed by September 1, 2019. It is still not completed as of today. I would be comfortable speaking with you. My cell number is 616-635-1300. If I don’t answer right away leave me a voice message and I’ll call you back. Best Regards, John Caccamo.
janl@standalelumber.com
4 years ago
John, I left 2 voice mail message for you shortly after your call to me. If you're still interested in discussing this, please let me know.
5.0
David D.
5 years ago
Patty is excellent!! Great service and superb knowledge on the flooring she helped us pick ou!! We love what we purchased. Thank you!
janl@standalelumber.com
4 years ago
Thanks for taking the time to let us know!
1.0
Susan W.
5 years ago
Poor staff and business practices.
Jan L.
5 years ago
We apologize for the business practice that caused you concern.
5.0
Larry J.
5 years ago
Anonymous
3 years ago
Thank you Larry for the 5 star review!
5.0
Jose C.
5 years ago
Anonymous
5 years ago
Thanks for the 5 star review.
5.0
Greg E.
5 years ago
Anonymous
5 years ago
Thanks for the 5 star review.
5.0
Carol J.
5 years ago
I don’t do a lot of reviews but I am so impressed with SHS. I thought they’d be higher priced than the big box stores but they ARE NOT. You cannot beat the advice and customer service. We spent months looking for backsplash and had run out of money in our budget to pay for someone to install it. They treated us like we were spending thousands of dollars. We ended up making the whole bag of grout and it hardened up in an hour - they gave us some leftover grout for free (same color) and told us what to do. If the person who answers the phone doesn’t know the answer to your question they find the person who does and that person calls you back. Amazing. Whatever further renos we do will be through them. And they’re a local business!
Jan L.
5 years ago
What a great recommendation, Carol. Thanks so much. We are very proud of our staff and their customer service.
2.0
Christina C.
5 years ago
Pros: The sales people were friendly and prompt at returning calls. We ordered about $1,000 worth of flooring from them and were happy with the product.Cons: My husband and I were sad when we ordered transition pieces (T-molding) to match the floors for $50 a piece. The T-mold was about half the size of a standard transition piece. (To be fair, I should have asked the exact dimensions but I figured they would have said something if they were going to be half the size.) When we told the staff that the pieces wouldn't cover the entire floors, they apologized but said you can't return it and there was nothing they could do.
Anonymous
3 years ago
Thank you Christina for the feedback, I know this is overdue, but as I am coming in as the new studio manager, these processes are being reviewed to ensure we always are here to support our client. I appreciate you taking the time share as …Thank you Christina for the feedback, I know this is overdue, but as I am coming in as the new studio manager, these processes are being reviewed to ensure we always are here to support our client. I appreciate you taking the time share as it helps us learn and grow.S. RichStudio ManagerMore
5.0
Kathy K.
5 years ago
My experience with Standale Interiors has been fantastic! From the personal care of Michelle in sales to the great expertise of Rob who measured the flooring to the floor installers as well as the carpet installation men, it has all been wonderful. They are professional, caring and very honest. I love the new look, and the completely hassle free experience. Thank you to all of them!!!
janl@standalelumber.com
5 years ago
Kathy, thanks for taking the time to share your great experience with us. So glad it went so well!
5.0
Gretchen M.
5 years ago
Cannot say how grateful we are for the work of Standale! Everyone on the team is outstanding!
janl@standalelumber.com
5 years ago
Grateful is such a powerful word! Thanks for sharing your experience with us.
3.0
Dan L.
5 years ago
I was somewhat disappointed in the overall experience, especially the fact that they wanted to charge to come to the house to pick out colors and styles.
janl@standalelumber.com
5 years ago
It is standard in the cabinet industry to charge a design fee up front if we go to a client’s home. If the client purchases from us, that design fee goes towards the purchase. Our designers are very good and we value their time. We would hope that our clients see the value of their time as well.
Dan L.
5 years ago
Unfortunately, I was not told that at the time. As I did purchase from you, it should have been better explained.
janl@standalelumber.com
5 years ago
We apologize for the misunderstanding.
5.0
lisa f.
5 years ago
Standale and Darcy were very helpful and worked with me in accommodating my schedule for installment of the flooring.The vinyl floor and the carpet are absolutely beautiful, and the crews did a great job of clean up afterwords.
Standale S.
5 years ago
Schedules can be a challenge so glad we were able to accommodate yours. Appreciate the compliments on the beautiful product and installation.Enjoy!
5.0
Diane K.
5 years ago
Great job by all
janl@standalelumber.com
5 years ago
We are glad to hear this! Thanks for writing us a review, and know that we would be happy to help you with anything that may you need in the future!
5.0
Donna S.
5 years ago
I randomly went to Standale Interiors when I decided to remodel my bathroom. I was introduced to Michele Harder and the process began. She was very helpful in pulling cabinet choices, countertop and hardware in a short amount of time. She was awesome staying within my budget with no pressures to do upgrades. She then introduced me to Michelle Cooper in flooring to pull it all together. I could not be happier with the end result...it is my favorite room in the condo! Thanks ladies! I appreciate all your help and suggestions:)
Anonymous
5 years ago
Thanks for taking the time to leave us such a great review. We're so glad your remodel was a good experience and happy Michele and Michelle are the reasons. Now that you know, would love to help with any next projects you or your friends have in mind.
5.0
Ellen B.
5 years ago
1.0
Keith T.
5 years ago
Got my order wrong
Anonymous
5 years ago
We have an e-mail to the client confirming the style name. We also have the client’s signature on our Flooring Work Order as well as our detailed Proposal both of which confirm the name and color the client selected. In addition, the …We have an e-mail to the client confirming the style name. We also have the client’s signature on our Flooring Work Order as well as our detailed Proposal both of which confirm the name and color the client selected. In addition, the client signed off after the carpet was installed that the job had been completed to her satisfaction. Our records show we ordered and installed what the client selected.More
5.0
David E.
5 years ago
We enjoyed the professional design service offered during the selection process. Robin was awesome! Professional treatment during the rest of our experience. Especially impressed with the carpet installers. Total attention to our interior walls as they handled large rolls of carpet. Also left everything picked up and vacuumed! Wow!
janl@standalelumber.com
5 years ago
Thanks for such a great review. We really pride ourselves on professionalism from beginning to end. We appreciate the recognition.
5.0
Jody R.
5 years ago
Brent and both carpet installers are fantastic at their jobs. I am very happy with the work done.
janl@standalelumber.com
5 years ago
Thanks for letting us know that your so satisfied.
5.0
John B.
5 years ago
Great company! All staff is top notch!!! Highly recommend.
janl@standalelumber.com
5 years ago
We're glad everything went well and appreciate your recommendations!
5.0
Karen W.
5 years ago
Patty and Drew are excellent.
janl@standalelumber.com
5 years ago
We think so too! So happy that you're a satisfied customer.
4.0
Sharon K.
5 years ago
Great showroom. Lots of things to choose from
Anonymous
5 years ago
Thanks for taking the time to share.
5.0
HU-319450531
5 years ago
We love Standale Home Studio. We use them for all of our interior renovations and are always impressed with their quality and professionalism!
Standale S.
5 years ago
Thank you for your review. We're so glad your renovations went well. We pride ourselves on the quality and professionalism of products and people and appreciate you recognizing that!
4.0
Marty G.
5 years ago
We love our finished bathroom and the contractors were very friendly, polite and had good workmanship. The hiccup was at the beginning when the sales lady we worked with was suddenly gone and we had to start over with a new designer and another home visit.
janl@standalelumber.com
5 years ago
Thanks for allowing us to continue to work with you on your project, despite the hiccup! SO glad things turned out well. We appreciate the shout out for our contractors; we work only with the best and appreciate your recognition of the workmanship.
5.0
Evie K.
5 years ago
Our service was excellent and the quality of our new carpet is awesome. Thanks
janl@standalelumber.com
5 years ago
Glad you had a good experience and are loving your new carpet. Thanks for letting us know.
5.0
Yuliya K.
5 years ago
Anonymous
5 years ago
Thanks.
5.0
Matt T.
5 years ago
Great place to work with, knowledgeable and quality products
Jan L.
5 years ago
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
David B.
5 years ago
Anonymous
5 years ago
Thanks for the 5 star review, David. We appreciate your business.
5.0
Derek D.
6 years ago
No finer place for Interior improvement!
Anonymous
6 years ago
Thanks, Derek.
5.0
Marilyn B.
6 years ago
Anonymous
6 years ago
Thank you!
5.0
Drew V.
6 years ago
Anonymous
5 years ago
Thank you.
5.0
Linda S.
6 years ago
I like going there the people that I met. The layout the Beautiful decor The Owner were very nice down to earth people.����
Standale S.
7 years ago
Thanks Linda. Glad you had such a great time at the event.
5.0
Lisa M.
6 years ago
Anonymous
6 years ago
Thanks for the 5 star review, Lisa.
4.0
Dave D.
6 years ago
We liked the outcome but the process was a little confusing. Twice a plumber was sent to our house in error way ahead of the project start. The gentleman who installed the flooring was fairly rude at the end. Left quite a bit of glue stuck to floor, appliances, counters etc. I had quite a clean up job.
janl@standalelumber.com
6 years ago
First of all, thank you for the 4 stars! And by letting us know the problems, you're giving us an opportunity to fix them. We are looking into the plumber issue. We pride ourselves on our installers and will certainly let him know how you felt. AND if you had called to let us know about the glue, we would gladly have sent someone to clean it up. A customer should never have to clean up after we leave the job site and we're very sorry you had to do the clean up yourself.
5.0
Mary R.
6 years ago
Loved Darci! Very helpful and patient. Installer, Jeff Snyder, did a great job. We've had to call him back twice since installation because product is bubbling. He willingly comes back to repair, but we are hoping this doesn't continue.
janl@standalelumber.com
6 years ago
Thanks for letting us know and Jeff will let us know too if the problem is not solved. BUT, we too hope it is!
5.0
Will K.
6 years ago
Michelle was great from start to finish. Felt like we had a true advocate through the process. The install teams were also great. Would definitely use again for our home project needs. Thanks!
janl@standalelumber.com
6 years ago
We are happy to hear that we were able to provide you with a smooth and speedy experience with us! Thanks for taking the time to write us a review, and know that we are looking forward to helping you again in the future!
5.0
Esther B.
6 years ago
janl@standalelumber.com
6 years ago
Thank you for the five review.
5.0
Jim V.
6 years ago
This is the second project we have worked with Standale Interiors on upgrades to our home. The timing could not have been better, and Brent Hart kept us informed on the progress. A special thanks to Dave Breen for the great tiling job he did. Thanks Again Jim & Carol VanderMolen
janl@standalelumber.com
6 years ago
Thanks for letting us help with another project and glad it was a smooth process. We are thrilled to hear that our installers were aware of your needs throughout the installation process and did a great job taking care of you! Thanks for writing us a review!
5.0
Julie H.
6 years ago
Jan L.
6 years ago
Thanks for the 5 star rating, Julie.
4.0
Susan K.
6 years ago
Anonymous
6 years ago
Thanks, Susan. Please call with details and to tell us what we could have done to make this a 5 star review.
4.0
Sue N.
6 years ago
I should have asked more questions but didn't have the past experience. I should have asked if the carpet showed prints which this one does big time. Since I was not replacing the 2 bedrooms that the new carpet was coming in contact with, being notified to think about if the height with plush plus new padding was going to be smooth and even. The seams are not even (new is higher than the old) which the installers said there was no fix. Never thought about that which the salesperson could have brought to my attention.
janl@standalelumber.com
6 years ago
Other than a flat commercial carpet or a flat berber, all of our carpets these days show footprints because the mills are making it so soft now. Had you salesperson known this was a concern,she may have been able to direct you to a style that doesn’t show as many prints, but they would still have been visible. Along that same line, had she known that the existing carpet was lower, she could have directed you to a shorter carpet that would have matched up better to your existing. Unfortunately, she didn’t have the benefit of seeing the existing carpet. That being said, we want all of our clients to be happy with the finished product. If there is something we can offer, please contact our flooring manager.
5.0
HU-837712909
6 years ago
A Very Kind, Helpful group at Standale with our Kitchen remodeling! I highly recommend them! They will work with you in anyway they can!
Standale S.
6 years ago
Thanks for your kind words. A kitchen remodeling is a huge undertaking and so glad our staff was able to help you through it.
5.0
Dalan H.
6 years ago
Experience was great! Darci was terrific to work with at the office when selecting and ordering our carpet. Installers were very professional and quick. No complaints and will definitely work with Standale Interiors again.
janl@standalelumber.com
6 years ago
We are glad to hear this! Thanks for writing us a review, and know that we would be happy to help you with anything that may you need in the future!
5.0
Steve V.
6 years ago
Excellent job, very professional
janl@standalelumber.com
6 years ago
Thanks for letting us know and glad everything went well.
5.0
Dave M.
6 years ago
Great service in the show room and outstanding installation team.
janl@standalelumber.com
6 years ago
Thanks for the review. We are indeed proud of our installation teams.
5.0
Wendy F.
6 years ago
The new kitchen looks great and working with Michelle was easy and enjoyable. Communication as we worked to coordinate all the different parts of the remodel was key and Michelle did a great job helping us navigate it and keeping us informed of upcoming appointments and the order in which things had to happen. Thank you!
janl@standalelumber.com
6 years ago
Thanks for taking the time to let us know. A kitchen remodel does indeed take a lot coordination and communication. So glad it worked out well for you. We're available to help with any other projects, you, friends or family might have.
5.0
Brian S.
6 years ago
Best price, Very helpful in store. Great service.
janl@standalelumber.com
6 years ago
Thanks so much for taking time to let us know. We'd love to help on any future projects.
5.0
Kathy Q.
6 years ago
Very pleased with the customer service as well as the quality of the product. We had a very positive experience...definitely would be a return customer. I am highly recommending Standale Interiors for blinds to all our friends.
janl@standalelumber.com
6 years ago
We are glad to hear this! Thanks for writing us a review, and know that we would be happy to help you with anything that may you need in the future!
5.0
Brian H.
6 years ago
Anonymous
5 years ago
Thanks.
5.0
Robin S.
6 years ago
Standale Interiors is great! Has a huge selection. You can find the perfect floor, counter and backsplash. Or new cabinets and window treatments! Fun place!
Standale S.
6 years ago
Thanks. We think we're a pretty fun place, too!
5.0
Amy T.
6 years ago
All the staff were exceptionally helpful as we made our selections and arranged for installation. We would definitely recommend them!
janl@standalelumber.com
6 years ago
Thanks Amy and Greg. I know the staff enjoyed working with you also. Please let us know if there are any upcoming projects we could help you with.
Jan
5.0
Melectrok
6 years ago
Quality products and the staff is so helpful.
Anonymous
6 years ago
Thanks for taking the time to leave us this 5 star review, Mike. Glad everything worked out so well.
2.0
Mary A.
6 years ago
My experience was not good. Standale had my area rug for 2 months while having it rebound. My calls were not returned. Fortunately, Mari George took the time to help us out.
Anonymous
6 years ago
Mary Ann - we are aware of the circumstances surrounding the remake/rebinding of your area rug. We apologize for delays which were beyond our control and are glad that Mari was able to step in and get things handled for you.
4.0
Jan
6 years ago
Very happy with whole process from selecting the countertop to the day it was installed. Thank you"
janl@standalelumber.com
6 years ago
Thanks for taking the time to let us know. Glad to help with any other projects you may have - or your friends and family, too!
5.0
Jan
6 years ago
Everything worked like clockwork.Thanks to you and your subs for a fantastic job.
janl@standalelumber.com
6 years ago
We're proud of our subs and glad you were able to experience their great work.
5.0
Marcia B.
6 years ago
My husband and I could not have been happier with Standale Interiors, when we purchased new carpet for our condo. Darci gave us great customer service, and guided us through this complicated process with ease. Her expertise was much appreciated, as we had not purchased carpet in many, many years. We are very happy with our Karastan Wear-Dated carpet. The installation was accomplished smoothly also, and our many questions were answered to our satisfaction.
Standale S.
6 years ago
Thanks for taking the time to let us know about your experience. And EXPERIENCE/knowledge is what usually makes the difference. Darci and our installers have been doing this for many years.
5.0
Sally
6 years ago
Never go anywhere else!
janl@standalelumber.com
6 years ago
Sally - thanks for placing your trust in our team to make the vision a reality.
5.0
James J.
6 years ago
Patty Bylsma is amazing. We could not have had a better experience. Everything was on time and as agreed. Dave Hannenburg recommended you folks and we couldn't be happier. Thank you for everything.
janl@standalelumber.com
6 years ago
So glad everything went so well. Between Patty and Dave, there are years of experience that you won't find any place else.
5.0
Corrine H.
6 years ago
I had a wonderful experience going through Standale Interiors for the flooring and countertops of our newly built home. Robin was incredibly kind and helpful. She was purposeful about responding back to any question I emailed her. She was also good about any change I made in my selections before the order was placed.I would definitely recommend Standale Interiors and will be going through them again in the future when we finish our basement.
Anonymous
6 years ago
Corrine, so glad you had such a great experience with Standale Interiors. Yes, Robin is very thorough and that is so important when investing in your new home. ENJOY!
5.0
Kathy S.
6 years ago
I have worked with Darci, Nancy, and Deb. They are all wonderful
janl@standalelumber.com
6 years ago
Thanks for letting us know. Experience does make a difference!
Kathy S.
6 years ago
If this is going to be posted publicly, please just use my initials (K.S) and NOT my name. Thanks.
5.0
Cheryl G.
6 years ago
I had never done any remodel project, I had an idea and Michele helped my ideas come through!! I had a budget she helped me stick to it! If I had questions she always responded in a timely manner. So thankful for her help! Everyone there is friendly and helpful. So glad I went there!
janl@standalelumber.com
6 years ago
There are so many decisions to be made during a remodeling project and so glad Michelle especially could supply answers that helped keep you on budget, Thanks for letting us know.
5.0
Nathan W.
6 years ago
Anonymous
5 years ago
Thank you.
5.0
Bill S.
6 years ago
Standale Interiors has been our one stop solution for all of our new home and remodeling construction projects for close to 20 years. Patty has been great to work with, and is familiar with current trends in interior design which is a key factor in selling homes in today's market. Scheduling and installations have been prompt, professional, and best of all they have always stood behind their products. We encourage anyone looking to tastefully tie their interior projects together to give Standale a try!
Anonymous
6 years ago
Thanks Bill. We certainly appreciate all of your business over the years.
5.0
Cuong N.
6 years ago
Michelle Harder help and advice on my kitchen and bathrooms selection was very helpful, I'm very happy with the results thank you Standale Interiors.
janl@standalelumber.com
6 years ago
Thanks for taking the time to give us this important feedback, Cuong.
5.0
Bill B.
6 years ago
Standale Interiors is our one stop solution for all of our new home construction projects. Patty has been great to work with, and is familiar with current trends in interior design which is a key factor in selling homes in today's market. We encourage anyone looking to tastefully tie their interior projects together to give Standale a try!
janl@standalelumber.com
6 years ago
Thanks Bill for taking the time to let us know we're doing a good job. We appreciate your business over the years, too.
4.0
Patty H.
6 years ago
Standale's team of seasoned professionals were always there through my entire project. Questions were answered on a timely manner, and with any project when problems were encountered they were handled immediately. They went out of their way to make sure the job was done on time. Their products are beautiful and it was fun working with everyone from picking out my front door to remodeling my kitchen and bath room! Would recommend them to everyone!
Standale S.
6 years ago
Thanks, Patty. We had fun working with you and Jeff as well and appreciate all of your business.
4.0
Marv P.
7 years ago
The help was great.
janl@standalelumber.com
7 years ago
Thanks and we so appreciate your business.
5.0
Kathy B.
7 years ago
Standale S.
7 years ago
Thanks Kathy. Glad you had fun at the event!
5.0
Dave H.
7 years ago
Several things lead me back to Standale Interiors time and time again. One is that my customers have given me great feed back on Standale Interiors. Knowing my clients are taken care of is important to me. Second is the scheduling. I always get a verification call and "heads up" as to what is happening. Probably the most important thing is the staff. The knowledge that Patty brings to the flooring and counter tops is fantastic. I could not be more pleased with her ideas and selections. Brinda has also just started helping me with cabinets and is doing a great job. Thanks Standale Interiors!
Anonymous
7 years ago
Thanks for placing your trust in our staff and services, Dave. We appreciate that and your business!
5.0
Sarah B.
7 years ago
Excellent Service and Excellent Installation crews! They stand behind their work!
janl@standalelumber.com
7 years ago
Thanks for the feedback, Sarah. We are very proud of our installers who work only for us and many have for over 15years.
5.0
Chris J.
7 years ago
4.0
Corey M.
7 years ago
Very nice showroom
Anonymous
7 years ago
Thanks Corey. Appreciate knowing that. We do try to keep- things up to date!
5.0
Shelley R.
7 years ago
Products and customer service are excellent, thank you...!
Standale S.
7 years ago
Thank you!
5.0
Molly P.
7 years ago
Although we live in Dorr, a friend's recommendation led us all the way to Standale Interiors for flooring several times over the years. We were so impressed with the service and quality, that when we began a huge home renovation project, we knew there was no other place to go. We were not disappointed. From cupboard design to assistance with product choices to installation, the whole process was top notch. Special kudos go to Darci (who worked with us for well over a year and even talked me through some choices and financial decisions as I drove through the Rocky Mountains) and Scott (tile guy extraordinaire, true artist, and friend).
Standale S.
7 years ago
Molly - it was such fun seeing your home and hearing about your project. We are happy that you're so happy with how things turned out. I know our tile installer and you became good friends and had fun working on selections and the where and how things were being installed. Thanks so much for letting us photograph your lovely home! We know you and your family will enjoy your home for many, many years!
1.0
Jodi D.
7 years ago
We spent thousands of dollars on haas cabinets at standale interiors. After a few months of them being installed the door panels shrunk and we could see raw wood. We contacted standale and was told it was normal and to wait for warmer weather and they should go back. When they didn't return to normal we called again. That was a year ago and we still have no real answer as to why. We have been back and forth with both standale interiors and the cabinet rep. They don't return our phone calls and seem to have no urgency or desire to right the situation.
1.0
Joshua D.
7 years ago
The design staff was very friendly and easy to work with. We spent Thousands of dollars on semi custom Haas cabinets and very happy with them at first. After a few months the cabinet doors started to show some raw wood. I called Standale and they told me that was normal and wait a few months to asee if they go back to normal. When they did not I contacted Standale again and since then have been going back and forth between Standale and Haas and still have no answers and have gotten no real help. It has been a year now and I am still trying to get this issue resolved. Don't ever go through Standale they only care about making money and not the customers. I have gotten now where with them. I can't even get anyone to return my calls. Very disappointed with them.
5.0
Dawn R.
7 years ago
5.0
Ed T.
7 years ago
We moved recently into a new home and Standale Interiors helped us, beyond our expectations, to complete several projects. In a very short time, we were able to accomplish all of our projects with the help of the staff from Standale Interiors and their subcontractors. Anneke with cabinetry was awesome - thank you. Darci assisted with carpet choices was awesome and very helpful. Randy was a blast to work with and Greg E. you did a beyond fabulous job from beginning to finish installing our tile. Thank you, Greg. Chad, the trim guy that makes wood work melt together in his hands, was a great guy to work with and a talent to boot. Thank you all and thank you Standale Interiors so very much :) Look forward to seeing you down the road.
Standale S.
7 years ago
WOW! We certainly appreciate your high praise and we're so happy that you're settled in your new home..Moving can be frustrating and it sounds like there were many moving parts, pieces and people to get you into your new home in a short period of time. We look forward to seeing you down the road as well and would appreciate any referrals too! Welcome Home!
5.0
Chris V.
7 years ago
I was initially frustrated with Standale Interiors in the process of ordering a kitchen cabinet part. That changed with a follow up call and speaking to Deb Starett. She understood my complaint and went above and beyond to fix the problem. Thank you Deb and Standale Interiors.
Standale S.
7 years ago
Thank you Chris. WE appreciate you taking the time to let us know. And yes, Deb Hettinga Starett is most competent and thorough and we're so proud to have her on our team. Glad she understood and was able to resolve the issue for you.
Deb S.
7 years ago
I'm so glad that I was able to be of help! Please let us take care of any of your cabinet needs in the future.
5.0
Jonathan M.
7 years ago
Friendly staff with TONS of knowledge and great ideas. Top quality products and quality installation!
Anonymous
7 years ago
Thanks Jonathan. We appreciate the confidence you have in our professional staff and installers.
2.0
Laura H.
8 years ago
My builder recommended one of their sales people (she may have been a designer but I never saw any design) so I paid her a visit. The selection was good and I found my cabinets on my own. What really frustrated me was that the sales person would never return my calls and she did not keep office hours so they never knew where she was or when she'd be in. I wasted an unbelievable amount of time trying to track her down to give her my business and then correcting her mistakes on my order once it was finally placed. And, even after admitting she made a mess of my order, she never once apologized or thanked me for my business. I hate that she made money on me because she didn't deserve a penny of it. I would not recommend and I will not go back.
Anonymous
8 years ago
Adam, On behalf of Standale Interiors, we do thank you for your business and apologize for your disappointment and frustration. Obviously, we don’t like hearing that and having more details will give us the opportunity to avoid future …Adam, On behalf of Standale Interiors, we do thank you for your business and apologize for your disappointment and frustration. Obviously, we don’t like hearing that and having more details will give us the opportunity to avoid future situations. IF you would be willing to discuss details with our manager, Mike Butts, he can be reached directly at 616-735-5842. Thanks in advance for the opportunity to make things right for you.JanMore
5.0
Esther A.
8 years ago
Robin was very helpful and available. She even came to our home to help us with paint colors. She worked hard to get us the best value for our money with both products and labor for installations.
Standale S.
8 years ago
Thanks for taking the time to let us know. Robin loves her job of helping her customers have a great experience at Standale Interiors.
5.0
Wendy H.
8 years ago
The original installers did a very poor job of finishing the trim, but when I called to ask someone to look at it, your company was here immediately with a promise to make it right. They did exactly that, and the finished project could not look more beautiful. The level of craftsmanship that was executed by your carpenter, Steve, was absolutely amazing. He was considerate, meticulous, and thorough. Thank you for keeping your word and for making this project beautiful.
Standale S.
8 years ago
Wendy, we appreciate that you called back to give us the opportunity to fix the trim. And yes, Steve is a great craftsman. We're so glad that you're now happy with the end results and we hope you'll let us help with any future projects. Thank you.
4.0
Wendy F.
8 years ago
5.0
Karen W.
8 years ago
Collaborating with the professional Design Team at Standale Interiors was the best decision we made when building our dream home. The moment we met with them to select our countertops, flooring, paint colors, window treatments, and specialty cabinets we knew our home would be absolutely stunning. Working with our existing soft contemporary design, furniture, and southwest art our Designer helped us create a home that is a timeless beautiful cohesive art-piece that communicates our story!Some designers insist on infusing their personal design but at Standale Interiors they want your personal style to lead and influence the direction, which was important to us.Standale Interiors is a Gemstone in Grand Rapids, Michigan!
Anonymous
8 years ago
Karen and Gene, you were truly wonderful customers - who became friends - to work with. Your new home is all about your own unique style and we so appreciate being a part of helping you build your new dream home.
4.0
Shane S.
8 years ago
Good service, helped us find information even it meant they didn't get our business.
Anonymous
8 years ago
Thanks for giving us the opportunity and we'd love to see if we can help you again - and get your business - in the future. Best of luck with your project.
5.0
Bert F.
8 years ago
When I wrote my review a month ago, I neglected give Standale a five (5) star rating. Let me be clear: Standale is a five (5) star company in every way. Standale provided our floor coverings and cabinets when we moved into our condominium ten years ago. Patty Bylsma, who worked with us, was terrific.We could not have been more satisfied with the product and service. More recently we had a water leak and had to replace some flooring. Again, same experience. I would not hesitate to recommend them to my closest friends.
Anonymous
8 years ago
Thanks Bert. We appreciate you taking the extra time to give us the 5 star rating. We enjoyed working with you too.
5.0
Valerie N.
8 years ago
I saved for a long time to remodel my bathroom. I'm very picky, and I knew exactly how I wanted it to look when it was finished. I watch way too much HGTV! I completely gutted the bathroom, so I needed everything. I visited many businesses to look at what they had to offer. I found my counter top for the vanity right away, although the women there tried to talk me out of it. Right away, they were not listening to me. I have a real issue with that! I went to Standale, and started working with Michelle. She is the best, btw! I told her I wanted a bling bathroom. She knew exactly where my brain was going, and we came out with exactly what I wanted. Then I dealt with Mary for my cabinets. She came up with a great idea for my laundry center. I just love all my cabinets, and the laundry center! Again, they actually listened to what I wanted. Their tile guy did an excellent job. Their carpenter that they suggested, also did an excellent job. I must say, I'm very happy with my finished product. I actually enjoy cleaning the bathroom now! When people see my bathroom for the first time, I get the "wow" from everyone. My overall experience was just great. I plan on having them do my new flooring in my kitchen and living room next. Do yourself a favor, and just walk through their showroom. It will give you so many great ideas. All the people there are really friendly and knowledgeable. Again, my experience there was just great, and I made a new friend, Michelle. She is my new sister from another Mother. lol... So, I got a new bathroom and new sister, and I couldn't be happier!!!
Anonymous
8 years ago
Thanks for such a great review Valerie. It's wonderful to hear how well our design team was so quickly able to tune into what you wanted. Enjoy your new spaces and we look forward to seeing you again when you're ready for new flooring!
5.0
Nancy M.
8 years ago
I used Standale Interiors for my Flooring, Tile And Walk in Shower. Patty B***** was my designer and she is absolutely fabulous! She worked with me and my budget and came up with some great ideas. I absolutely love the way my Shower turned out. The installer they use, Greg, did an amazing job. I'm very impressed with his work. I would recommend Standale Interior 100 percent! Ask for Patty if you want that extra personal experience. She will make overwhelming decisions seem so easy and you will be very happy with the outcome! Thank you Patty!
5.0
lijk
8 years ago
When we were looking to possibly update our kitchen in our lake house, I was put in contact immediately with a designer at Standale Interiors. Nancy M at Standale took care of us, and when I decided to do more than just the kitchen which was most of the home, she gave me a lead on a contractor she had worked with in the past. Both Nancy and Doug were amazing, and I would recommend them to anyone looking for a small or large project. The project turned out amazing, and I assume Standale thinks it did too, since the kitchen is shown on Houzz and some of their marketing material. ;) Standale Interiors did a great job delivering what I was looking for, and I will forever be grateful!
Standale S.
8 years ago
Thanks for the great review. We know this was a very big project. Nanci mentioned several time how much she enjoyed working with you. You knew what you wanted and expressed it clearly but you were also open to new and exciting ideas. We hope you're enjoying your "new" home with friends and family.
5.0
matdaly
8 years ago
Standale has a diverse selection of very high quality cabinetry and hardware which made designing our kitchen, along with Deb, our consultant, a convenient, one-stop experience. I would use Standale Interiors again, our new Kitchen looks great!
Standale S.
8 years ago
Thanks for taking the time to give us/Deb such a nice review. We do pride ourselves on being a convenient place to experience when doing a remodel as extensive as yours. We're so glad you're happy with your new kitchen!
5.0
Susan T.
8 years ago
Our designer, Michelle Cooper, deserves recognition for her exceptional customer service, prompt attention to every detail of our home re-model (which included kitchen flooring, quartz counter top installation, backsplash, family room and living room carpet,and a freshening up of three bathrooms). It is obvious that this group of people work as a team in the best interest of the customer. Every contractor they sent to our home gave exceptional service with outstanding results. We are so happy with the final outcome!
Anonymous
8 years ago
Thanks Susan. Michelle had a fun time working with you too. Such a large project takes a lot of coordination, so very glad that everything turned out so well for you and your remodel.
1.0
Tammy R.
8 years ago
They do not care about quality or customer service. We have a very expensive and poorly installed granite counter. Save yourself money and a headache. Go somewhere else.
5.0
Catherine L.
8 years ago
Standale home furnishings is a great place to find lovely things for your home and contributes a great deal to the community of Grand Rapids..
Standale S.
8 years ago
Thanks so much Catherine. We're so glad you like what the staff presents; they do have fun shopping for those lovely things too! We're grateful to be able to give back to the community and it's because folks like yourself make purchases at our local business. Hope you can join us for #shopsmallsaturday on the 28th. Have a blessed Thanksgiving.
5.0
Denise V.
9 years ago
The displays are beautiful! The merchandise sold look down to earth with class!
Standale S.
9 years ago
Thanks so much Denise. The entire staff works hard every day to keep everything fresh and up-to-date. When did you visit the showroom?
Denise V.
9 years ago
Wednesday 10/28th for WOTV4 Women Night!
5.0
Courtney B.
9 years ago
2.0
Kirstin C.
9 years ago
5.0
Becky V.
9 years ago
Nancy visited my home for consultation and keyed right in to my style. It only took a few samples to narrow down my selections. Placed order, shipped right away and installed within a week! Just that simple, couldn't be happier with my choices.
Standale S.
9 years ago
Thank you Becky. Nancy Phelps Cooper does know what she's doing. So glad it worked out so well.
5.0
Eric V.
9 years ago
Your team was professional and so was the final product. Installation went smoothly. I have told several people about your great service.
Jan L.
9 years ago
Thanks Eric. We love it when things go well! Appreciate referrals as well.
1.0
Sherry B.
9 years ago
I have visited this store three times, last time was this past Friday. On each of those visits NO sales person asked if I had any questions, could they help, etc.... On Friday I passed by two sets of employees talking with each other and NEVER once did they acknowledge my presence. One of the women did look up at me and continued to talk with her co-worker. The conversations did not appear to be of a critical value, that stopping briefly would have been an inconvenience. As I was leaving through the carpet/tile area, I walked by another employee who did NOT look up to ask!! I was dressed appropriately, smiling and had I it been any other store, I would have been treated in a MUCH more friendly manner!!
Standale S.
9 years ago
Sherry, thank you so much for bringing your being ignored multiple times to our attention. First I must apologize for the staff’s inattention to YOU and your effort to shop at Standale Interiors. Believe me, that is not the norm. It is such a fine balance between giving customers space and hovering. Our norm is to greet you at least with a “Hello, thanks for stopping today. What brought you in?” and letting you know coffee, cookies and water are available. You are giving us the opportunity to fix an unacceptable situation and make this a learning/educational situation for the staff. Thank you again for bringing this to our attention.
Patricia M.
9 years ago
I had the same experience, accompanying my daughter and son in law, we won't go back.
1.0
Michael K.
9 years ago
First let me say the staff was friendly, however the communication at Standle Interiors is absolutely horrible. They had to send the estimator out 2 times to get an accurate quote, as the specifications of the job were not correctly given to him the first time he came out. It took weeks and multiple emails/calls to get both the estimate and the install appointments set up correctly. We were having 4 rooms done at our house, so we moved all the furniture, etc. On the day of the install, the installer showed up an hour late, took a look at the job and said " this is way too much for me to do alone". He took off about 10 minutes later. We received a call later that day to re-schedule. By that time we were pretty fed up with the whole process, so we just canceled the install, received a refund and bought our flooring elsewhere. The next place we looked was significantly less expensive as well.
Anonymous
9 years ago
In our attempt to install a job earlier than our schedule would allow, we disappointed the Kohls by not being able to deliver. We offered another date for the following week which didn't work for them. We apologized and refunded their deposit within one business day.
4.0
Katherine B.
9 years ago
1.0
kline k.
10 years ago
5.0
Sherry T.
10 years ago
2.0
Terri W.
10 years ago
5.0
Nancy C.
10 years ago
5.0
Nancy C.
10 years ago
1.0
Nancy C.
10 years ago
1.0
Brian J.
10 years ago
Standale S.
9 years ago
We appreciate the review, Brian. Customer satisfaction is really important to us, and so we're sorry if there was any part of our service that didn't meet your expectations. We'd love to work with you again in the future if you ever need our assistance! All the best -Standale Interiors
5.0
Sarah B.
10 years ago
5.0
Randy S.
11 years ago
5.0
Jesten M.
11 years ago
5.0
Darlene E.
11 years ago
5.0
Brenda B.
11 years ago
1.0
Pamela M.
11 years ago
5.0
Dale H.
11 years ago
5.0
Debra K.
11 years ago
5.0
Jo S.
12 years ago
A first-class wonderful organization to work with.
I have worked with Standale Interiors a number of times and each time has been terrific. This last project involved Darci who was helpful, responsive, knowledgeable, as well as delightful. I highly recommend both Darci and Jenny, a…
5.0
Debbie M.
12 years ago
A wonderful service-based philosophy!
This was my first experience with Standale Interiors, and Darci made things go so smoothly! She was patient and helpful, and had wonderful ideas---even coached over the phone on paint colors when I was at the paint store! In addition,…
5.0
Marilyn F.
12 years ago
Wonderful!!!
Nancy was very nice to work with. She wanted to make sure I was going to be satisfied with the product upon completion. Very helpful and patient. I love the finished product!
5.0
Sandra R.
12 years ago
Professional, experienced, and personal
I recommend Standale to everyone! it is wonderful to have your own professional team behind your home projects you appreciate their personal touch, that the "Big Box" stores cannot deliver :)