Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Hands down the most pleasant and knowledgable experience I have ever had with a flooring and furniture business.
Excellent service and product!
Sandra helped me select the perfect flooring for our lake house renovation. It is going to be ideal for years to come. Thank you for your service!!
We are very pleased with our flooring and the installation. My home looks beautiful!
2 months ago
"From the sales person, Sandra, to the installers, I could not have been more pleased. Sandra took the extra time to guide me in my selection of carpet and the installers were careful in moving furniture, worked efficiently and quickly, and cleaned up well after the installation."
3 months ago
Wonderful all around experience!
The carpet has to be one of the most wonderful carpets in the world and the installation was perfect! Robin and Linda were a great help from helping me choose the most amazing wool carpet to working around my picky schedule. Definitely a Five Star experience!!
4 months ago
Quality products; experienced sales and service
I have made numerous purchases from Hodge Floors and have always been completely satisfied from the sale to the purchase and installation. Would highly recommend them to anyone.
4 months ago
We recently replaced the battered flooring in our downstairs and replaced rugs on the main floor. Sandra Ligon became my new best friend! She was an absolute delight to work with. Her patience, professionalism, and constant smile took the stress out of making such big decisions. The guys that installed the floors were likewise professional, fast and very pleasant. Their attention to detail was impressive. I've used Hodge numerous times through the years and have never been disappointed. The quality of their service and work has remained consistently at the top.
4 months ago
Thank you Karen! We really appreciate your business and kind words!
4 months ago
The Personal Touch of Great Service
"We recently replaced the battered flooring in our downstairs and replaced rugs on the main floor. Sandra Ligon became my new best friend! She was an absolute delight to work with. Her patience, professionalism, and constant smile took the stress out of making such big decisions. The guys that installed the floors were likewise professional, fast and very pleasant. Their attention to detail was impressive. I've used Hodge numerous times through the years and have never been disappointed. The quality of their service and work has remained consistently at the top."
5 months ago
Awesome service beautiful carpet
"We were referred to Hodges by my in-laws because of the quality and service,( two things just about extinct these days). We were just as impressed. Sandra went out of her way on several occasions to help us out. You get what you pay for... And the saying holds true. Service was outstanding and our carpet is beautiful. Would recommend."
6 months ago
Thank you! We love our floor!
6 months ago
So sorry for the mishap, thank you for calling to our attention. We appreciate your business!
10 months ago
Wonderful customer service and installer
Very happy with Hodges and customer service and installer
I used them about two weeks ago and we were very happy.
Everyone was very helpful throughout the whole process - from selection of flooring in the showroom to the installation.
Came on scheduled time. Service was great!
Carpet installed this week and it meet all our expectations. We love the look and feel of the carpet.
We used Hodge a few weeks ago. Sandra was great and did all she could to make us happy. She was excellent.. The persons that installed the carpet was great . We are very happy with the carpet
Excellent service in the store and excellent installation at our home.
"Hodge Floors has everything you need. They offer professional interior decorators to provide ideas and assist you as you select your flooring. They also offer a variety quality products, quick in-home measuring/estimates and professional installation all under one roof. The service was exceptional! A big thanks to Robin Fuller for all of her help ordering samples and taking time to offer excellent ideas and color suggestions. Even Patti did a great job helping me one a day that Robin was not there. Everyone in the store works together to provide you with the best possible experience."
Another Wonderful Experience
"This was the third time we have used Hodge Floors in the last few years, and I am sure it will not be the last. The first time we had Sandra as our helper and then we had Patti for the last two. Every time we have come into your store, everyone is friendly, with Sandra and Patti both giving excellent assistance in helping us to chose the best flooring for us. We are extremely pleased with the new memory foam padding recommended by Patti for in our bedroom. Also, we have found your installers to be very professional and courteous."
I am very pleased with everything concerning this purchase from the nice sales associate to the installers. The product meets our needs and we could not be more pleased.
"Did an outstanding install, good workmanship they cleaned up after each day. Very pleasant to work around and very knowledgeable. Sales person very pleasant and helpful we didn�t get the floor we wanted but the substitute floor complemented the decor. Yes I would use Hodge Flooring again and I would recommend to others."
Absolutely delighted with Hodge Carpet from Robin in sales, to the selection - and range of prices - offered, to scheduling, and to the efficient, considerate, professional installers who moved all the furniture. We have been pleased with Hodge since first using them in 1973! I was not asked to post this, but want to express my gratitude.
Thorough and well-done!
They re-carpeted our whole home and we're very satisfied.
GREAT!! LOVE PATTY
PATTY ALWAYS TAKES VERY GOOD CARE OF ME!!! THANKS AGAIN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
"My sales person, Sandra, was very personable and helpful. The installers were all very polite and did a great job of installation and clean up. Couldn't have asked for better service!"
Installers were very pleasant and professional. Did a great job!!
2 years ago
masterbedrm /walkin closet
We are very pleased with our recent carpet purchase. Sales and Installation were 5 star quality.
3 years ago
"I am extremely happy with my carpet, my salesperson, Patti Barnes and the installers Michael and Tyler. If I had to talk with someone int he office, it did not matter if Patti was not there or was assisting someone else, the team there is wonderful and the entire experiance has been great."
3 years ago
Great service from start to finish
Everything was a smooth as possible with the purchase and installation of my new carpet. I wouldn't hesitate to recommend Hodge Floors to a friend.
3 years ago
We love our new Shaw flooring! Great experience with Hodge Floors! Sandra was very helpful and insightful. Instillation was very fast and thorough! Would definitely recommend! Thanks everyone!