CARPET MART

5.0
|
1058 Reviews
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
My Carpet Mart 9501 Shelbyville Rd, Louisville, KY 40223-2993 502-542-6344 https://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw Price Range:$-$$$$
5.0
|
1058 Reviews

Reviews


5.0
yesterday Jackie , Jack and Tanner did everything to make me feel comfortable and did an extraordinarily good job! .
5.0
yesterday Jackie , Jack and Tanner did everything to make me feel comfortable and did an extraordinarily good job! .
5.0
yesterday Excellent Customer service started immediately when I walked into Carpet Mart. Jake was my salesperson and assisted me until I found what I wanted. I received new carpet in my 3 season sunroom and Nick and Zane were the installers. They were on time, friendly and very professional. They also moved the furniture back in place. The new carpet looks great in that room and I will be going back there for new carpet for my office.
5.0
2 days ago Excellent service and installation went well. We was told when our carpet was in and a installation time. Adam and Michael was on time and called when they were on there way. Bruce was very helpful in picking out our carpet and answering any questions. Over all a good experience, I am in the service business and appreciate what it takes to put a team together. Good Jobs guys
5.0
6 days ago We have used Carpet Mart in the past and we continue to use Carpet Mart because they always do a fantastic job. Bruce Jones is always so patient and goes out of his way to explain the differences between different carpets to us to ensure we have all of the facts before choosing a product. The installation crew is so polite and helpful with moving things in and out of the rooms on installation day. I cannot recommend them enough.
0.0
last week I am very pleased with my new carpet, the look and feel is better than I expected! We had our basement and stairs done. Adam and Michael worked quickly and were very courteous and respectful of our home in regards to how to get the carpet in and out of the house. They were on time and finished earlier than expected. Jake was the sales rep and was very informative without the pressure. Definitely a good experience!
5.0
last week I am very pleased with my new carpet, the look and feel is better than I expected! We had our basement and stairs done. Adam and Michael worked quickly and were very courteous and respectful of our home in regards to how to get the carpet in and out of the house. They were on time and finished earlier than expected. Jake was the sales rep and was very informative without the pressure. Definitely a good experience!
5.0
last week I am very pleased with my new carpet, the look and feel is better than I expected! We had our basement and stairs done. Adam and Michael worked quickly and were very courteous and respectful of our home in regards to how to get the carpet in and out of the house. They were on time and finished earlier than expected. Jake was the sales rep and was very informative without the pressure. Definitely a good experience!
5.0
last week We always go to Carpet Mart first for flooring. This time Christian was our salesperson. He was very helpful and knowledgeable in helping us choose what would fit our needs. The installers were Jackie, Jack and Tanner. They were polite and efficient and did a great job. I recommend Carpet Mart to everyone.
5.0
last week Bruce listened to us, offered options and answered our questions. He was very knowledgeable and helpful so the process from purchasing to installation was seamless. Zane and Nick were efficient, hard working and personable. Everyone we encountered was genuinely kind, resourceful and put the customer first
5.0
last week Bruce listened to us, offered options and answered our questions. He was very knowledgeable and helpful so the process from purchasing to installation was seamless. Zane and Nick were efficient, hard working and personable. Everyone we encountered was genuinely kind, resourceful and put the customer first
5.0
last week Carpet Mart is the best place in town for your carpet and flooring needs. The staff is great and the installers are top notch. Great people, great prices, and great quality makes Carpet Mart my first choice.
0.0
last week Thank you to all at Carpet Mart. What a friendly staff and so easy to work with. Aaron, Bruce and Charlie were so helpful to us but the carpet layers were also great! So helpful and well informed. The installation of all the carpet and vinyl flooring was excellent and we are certainly happy customers! Thanks again for a very pleasant experience and helping us out in a bind. Diane Smith
5.0
last week We are very pleased with the carpet purchased from Carpet! It looks even better installed. Jackie, Jack and Tanner were terrific; so friendly and worked very hard on a hot day. You could tell they had lots of experience and knew their stuff. Thanks for adding another level of comfort to our home.
5.0
last week Everyone I dealt with was excellent. The installers were, John and John, were professional and likeable. Very pleased.
5.0
last week From the salesperson (Jake) to the installers (Jackie, Jack, and Tanner), I couldn't have asked for a better experience. Jake immediately greeted me with a smile and firm handshake and helped me through the large selections of engineered hardwood and carpet made the sale simple and worth the time and effort. Just a little over two weeks later the installers were extremely polite, very professional and trusted. My upstairs hallway with the engineered hardwood looks fantastic, and the new carpet in the family room and stairs looks even better. It was a long day for all of us, but glad I chose Carpet Mart as my one stop shop. I have more work for them in the near future. Thanks, Michael S.
5.0
last week From the salesperson (Jake) to the installers (Jackie, Jack, and Tanner), I couldn't have asked for a better experience. Jake immediately greeted me with a smile and firm handshake and helped me through the large selections of engineered hardwood and carpet made the sale simple and worth the time and effort. Just a little over two weeks later the installers were extremely polite, very professional and trusted. My upstairs hallway with the engineered hardwood looks fantastic, and the new carpet in the family room and stairs looks even better. It was a long day for all of us, but glad I chose Carpet Mart as my one stop shop. I have more work for them in the near future. Thanks, Michael S.
5.0
2 weeks ago Our experience with Carpet Mart, was outstanding! Super great team, Bruce, Christian, Nick, & Zane. Bruce & Christian, sales people to Nick & Zane installers, They all were excellent, experienced, and knowledgeable. We definitely will return and refer family & friends! OUTSTANDING TEAMWORK!! Chuck & Robin T.
5.0
2 weeks ago My wife and I needed both our bedrooms recarpeted. Drue was very personable and helpful working with us to pick out a carpet that matched well with our living room carpet. We set an install date and Drue was able to move the date up for us for an earlier install which we appreciated. The installers were Jack, Jackie, and Tanner. They were very professional and friendly and did an awesome job with the carpet install. We are extremely pleased with the result.
5.0
2 weeks ago We had John and John install our vinyl plank flooring and they did a great job. They were professional and very accommodating to answer questions about the install. Each day they cleaned up and swept their work area. We could not be more pleased with their work and our new flooring.
5.0
2 weeks ago We had a great experience with Carpet Mart. Nick and Zane were professional and did an awesome job on our stairs. We will use them again in the future!
5.0
3 weeks ago Great service and installation!
5.0
3 weeks ago It feels so luxurious to walk on our new carpet now! Our neighbors recommended Carpet Mart to us after they had their upstairs carpet replaced. So we went into the store and Kimberly helped us find a carpet we loved and we set up a measuring date and an installation date. Charlie, Nick, and Mike were on time for installation, they were friendly and professional, and we had a great experience! Our home looks and feels so much more cozy with the new carpet and nice padding. Will be recommending Carpet Mart to our friends and family!
5.0
3 weeks ago It feels so luxurious to walk on our new carpet now! Our neighbors recommended Carpet Mart to us after they had their upstairs carpet replaced. So we went into the store and Kimberly helped us find a carpet we loved and we set up a measuring date and an installation date. Charlie, Nick, and Mike were on time for installation, they were friendly and professional, and we had a great experience! Our home looks and feels so much more cozy with the new carpet and nice padding. Will be recommending Carpet Mart to our friends and family!
5.0
3 weeks ago Thank you to Kimberly for helping my daughter and me decide on this best carpet for our basement. Thanks also to Adam and Michael for their personalized installation.
5.0
3 weeks ago It feels so luxurious to walk on our new carpet now! Our neighbors recommended Carpet Mart to us after they had their upstairs carpet replaced. So we went into the store and Kimberly helped us find a carpet we loved and we set up a measuring date and an installation date. Charlie, Nick, and Mike were on time for installation, they were friendly and professional, and we had a great experience! Our home looks and feels so much more cozy with the new carpet and nice padding. Will be recommending Carpet Mart to our friends and family!
5.0
3 weeks ago We are happy with the carpet salesman, Christian and Aaron, and the installers Nick and Zane.
5.0
3 weeks ago We had carpeting installed in our home last week. Our sales person Christian was very helpful. He was even able to schedule our installation within two days of our purchase. Adam and Michael were great with the installation. We will be using them again in the very near future. I would highly recommend the folks at Carpet Mart.
5.0
last month This was the second time I had carpet installed from Carpet Mart and had another great experience. Buying, scheduling and installation all went smoothly and I appreciate that kind of experience. Thanks to Jake in the Showroom and Willie the installer, you were great to work with.
5.0
last month Kimberly was very helpful when purchasing carpet to save me money. Nick and Zane were very friendly and were quick and professional.
5.0
last month The carpet looks great customer service was good but Kimberly quality work through the whole process installers were excellent
5.0
last month The carpet looks great customer service was good but Kimberly quality work through the whole process installers were excellent
5.0
last month Helpful and knowledgeable sales person. Timely and quality installation. Great quality carpet at a great price. Nothing to complain about at all. Highly recommend CarpetMart!
5.0
last month Fantastic carpet at outstanding prices. Installation was quick and efficient (and well done). Can’t recommend the place anymore!
5.0
last month We had carpet installed in our basement. The first installers did not do the best job but the carpet mart team did a great job of fixing the issues. I would definitely buy from them again.
5.0
last month Kimberly was my salesperson and she made the process super easy. No pressure but very informative and helpful. The price was reasonable and the grade of carpet was exactly what I was looking for. Nick & Zane were my installers and they worked quickly and professionally. We will definitely use Carpet Mart again!
5.0
last month This was our second purchase from Carpet Mart, in the last 6 weeks. We returned because we were very happy with the quality, the price and the service we received. Christian was our salesman, and he was very knowledgeable and there was never any pressure to buy. Nick and Zane were the installers, and they were both very friendly, and did a excellent install, and then cleaned everything, when they were done. We won't compare prices in the future, we are very happy with Carpet Mart. Dennis and Sally T.
5.0
last month We were able to get carpet at a very reasonable price. The installers were extremely nice and professional. Would use Carpet Mart again in the future.
5.0
last month My family and I have used Carpet Mart previously for purchasing carpet for the various homes we've lived in. This experience was once again good. From Drue our salesperson to the installers, Jackie,Jack and Tanner. Everything flowed smoothly from choosing the right carpet to installation. I have already recommended Carpet Mart to several friends.
5.0
last month The service I received from Carpet Mart was very professional, helpful, and accommodating. I recommend using the Carpet Mart Team.
5.0
last month Wonderful experience from buying to measuring to installing. When they measured they explained things such as carpet pattern breaks and stairs and made our home look even more beautiful before our final install! The installers were amazing! Moved the furniture, vacuumed, and were professional!
0.0
last month Wonderful experience from picking out carpet, purchasing, to measuring to install! When measuring they even talked us out of the expensive pattern in a room because of the cuts because they wanted our home to look it’s best. The installers moved all furniture, vacuumed and cleaned up. They were amazing !
5.0
last month Installation team of Nick and Zane were on time, friendly and worked in a professional manner. They moved all the furniture, put everything back and vacuumed the whole are. We would recommend them to anyone and will definitely use them again
5.0
last month Adam and Michael were prompt, courteous, respectfull to our property. They performly excellent and cleaned up afterwards. I would certainly use Carpet Mart again as I have used them in the past and didn't go anyplace else for comparison knowing I'd get a good price on carpet with excellent installation. My salesman Christian was excellent and patient with us while helping us in our decision making.
5.0
last month Adam and Michael were prompt, courteous, respectfull to our property. They performly excellent and cleaned up afterwards. I would certainly use Carpet Mart again as I have used them in the past and didn't go anyplace else for comparison knowing I'd get a good price on carpet with excellent installation. My salesman Christian was excellent and patient with us while helping us in our decision making.
5.0
last month Adam and Michael were prompt, courteous, respectfull to our property. They performly excellent and cleaned up afterwards. I would certainly use Carpet Mart again as I have used them in the past and didn't go anyplace else for comparison knowing I'd get a good price on carpet with excellent installation. My salesman Christian was excellent and patient with us while helping us in our decision making.
5.0
last month I experienced nothing but professionalism from the minute I walked in the doors to select our carpet to when Adam & Michael left our house after installation. I didn't even consider shopping any other carpet stores because of my past experience with Carpet Mart.
5.0
last month I don’t know if first attempt went through so here goes again. Our team was Christian at the store and Adam and Mike who installed our carpet. Adam/Mike called ahead on installation day to let us know they were on the way and they were quite punctual. Christian was very helpful and professional at the store and created a great experience for my wife and myself. Adam and Mike were very, professional, courteous, friendly and efficient.. They represent Carpetmart in a very positive manner. The carpet looks great and we look forward to having Adam and Mike back in several weeks to complete our project.. This has been a great experience for my wife and myself!
5.0
last month I don’t know if first attempt went through so here goes again. Our team was Christian at the store and Adam and Mike who installed our carpet. Adam/Mike called ahead on installation day to let us know they were on the way and they were quite punctual. Christian was very helpful and professional at the store and created a great experience for my wife and myself. Adam and Mike were very, professional, courteous, friendly and efficient.. They represent Carpetmart in a very positive manner. The carpet looks great and we look forward to having Adam and Mike back in several weeks to complete our project.. This has been a great experience for my wife and myself!
5.0
last month I don’t know if first attempt went through so here goes again. Our team was Christian at the store and Adam and Mike who installed our carpet. Adam/Mike called ahead on installation day to let us know they were on the
5.0
last month Adam and Mike were very professional, punctual and efficient. They did an excellent job and we look forward to their doing our master bedroom and closet in the next several weeks. Carpet looks great. They represent Carpetmart in a very positive manner. Great experience with both Carpetmart and Adam and Mike!
0.0
last month Christian and Jake were friendly, helpful, knowledgeable, patient and professional to work with as we decided on the product we wanted. Charlie, Nick and Mike installed the new hardwood in our family room and carpet in two bedrooms. They were timely, efficient, friendly, professional and meticulous. Also, we believe the product quality is excellent. Lastly, the overall product and installation cost was considerably less than another cost estimate we received. We will definitely return to Carpet Mart for our next flooring project.
5.0
last month This team was amazing, Jack and his sons Jack and Tanner. They were hardworking, on time, and did an amazing job!! Looking forward to the next project in our house to be completed by them!!
5.0
last month This is my 2nd review. The reason I am leaving this message is to let everyone know that there was a software glitch during my first review, and I was not able to click on all 5 stars.... instead it showed my review with only 1 star. So dear reader, I am setting the record straight, I received 5 star service from this wonderful group from beginning to end. Thank you Carpet Mart!!!!!
5.0
last month This was my 1st time buying carpet. Christian was my salesperson and extremely helpful. He Was very knowledgeable and helped me think of things I hadn't thought of. The installer was so careful with my newly painted walls. My experience with them was 5 star and I will use them again in the future. I would recommend them to anyone.
5.0
last month Drue was very professional while dealing with us. He was able to accommodate our requests for install dates, work with us on payment terms and even gave us an unexpected discount. On install day Adam and Michael arrived promptly at the expected time and finished early. They were professional in every way and did a superior install. Thank you!
4.0
last month Installation crew was very professional. Love the carpet that was installed.
1.0
last month A wonderful experience from start to finish. Excellent service from Milton in the sales room; quality carpet and pad at a great price; installation on time with amazing work by Charlie, Nick and Mike. These 3 guys worked effectively, efficiently and with enthusiasm!!! I am thrilled with the results and will certainly be sending family and friends to Carpet Mart!!! Thanks you guys!!
5.0
last month Love my new carpet. Friendly and excellent service from all the folks at Carpet Mart, Louisville.
5.0
2 months ago We had carpet installed in 5 rooms and a hall way. Time for installation was approximately 8 hours (3 one day and 5 next day). Our salesperson Christian and our installers Willie & Kevin were knowledgeable and friendly - easy to communicate with and competent. We're very pleased with the product and service provided by Carpet Mart.
5.0
2 months ago Can't say enough good about the recent experience we had with Carpet Mart. Jake was a very knowledgeable and professional sales person. Charlie, Nick and Mike did a wonderful job installing our new floors. Glad our friend recommended them to us. We will be passing along recommendations now too.
5.0
2 months ago Can't say enough good about the recent experience we had with Carpet Mart. Jake was a very knowledgeable and professional sales person. Charlie, Nick and Mike did a wonderful job installing our new floors. Glad our friend recommended them to us. We will be passing along recommendations now too.
5.0
2 months ago Very pleased with our new carpet. Looks and feels great! Our salesperson, Christian was wonderful and our installers Adam & Michael were very professional, friendly and did a great job!!
5.0
2 months ago We had a great experience getting a carpet runner installed with Carpet Mart. We LOVE it- it's super soft and they did a great job. We're very happy with it.
5.0
2 months ago All staff were professional and knowledgeable. Job completed exactly on time. Highly recommend.
5.0
2 months ago All staff were professional and knowledgeable. Job completed exactly on time. Highly recommend.
5.0
2 months ago We had a good experience with Carpet Mart. We recently got new carpeting in our bedroom and bath and dining rooms. Kimberly gave us a good price and answered all our questions. The installation went well. The carpet looks great. We will buy from Carpet Mart again when we need to replace more carpeting
5.0
2 months ago the sales rep Milton was very genuine and helpful. After ordering... the communication was huge for us letting us know the status of our order, confirming the installation date as well as where they would begin working day 1 so we could prep correctly. The installation team, Willie and Kevin plus another was great. Very impressive with a sense of workmanship. kudos across the board.
5.0
2 months ago Called up, spoke with Bruce, ordered carpet over the phone, was very pleased with price and carpet was down in 4 days! Nick and Zane were very fast, efficient, respectful everything we could have asked for, 3 rooms of carpet completed in about 3 hours. Thanks guys, if I need carpet again, will only buy from carpet mart.
5.0
2 months ago Outstanding customer service! My wife and I had been working with Lowe's for nearly 2 months to get two rooms and the staircase in our new house carpeted, but were getting nowhere. In frustration my wife called Carpet Mart on Friday and set up an appointment to have our rooms measured the following Monday. Aaron came out on time and was very thorough in answering the questions we had, even taking the time to provide advice concerning our basement floor--fulling knowing it wasn't going to be included in his quote for carpeting. The same day my wife and I visited the showroom and worked with Kimberly to pick out our carpets, a process that she made stress-free. Since our choices were in stock, Carpet Mart was able to install the next day. Nick and Zane arrived Tuesday morning and made quick work of our rooms and stairs, finishing in a little over 3 hours. Needless to say, my wife and I are extremely pleased with the experience--3 business days!--and we both highly recommend Carpet Mart to anyone looking for new flooring. As someone told us after-the-fact, "If you need flooring, go to a flooring store." We couldn't agree more.
0.0
2 months ago We love Carpet Mart! This is our second purchase from them and it went just as smoothly as the first! We had a great experience from meeting with Christian to start the process, a confirmation call from Bruce and installation from John and John and Tina! I would recommend them 100 per cent!
2 months ago Thank you for your kind words! So glad that you had a great experience through the entire process and that Christian, Bruce, and the installation team were able to contribute toward your experience with us 😊 We appreciate you as a customer!!
5.0
2 months ago My wife and I had been working with Lowe's for nearly 2 months to get two rooms and the staircase in our new house carpeted, but were getting nowhere. In frustration my wife called Carpet Mart on Friday and set up an appointment to have our rooms measured the following Monday. Aaron came out on time and was very thorough in answering the questions we had, even taking the time to provide advice concerning our basement floor--fulling knowing it wasn't going to be included in his quote for carpeting. The same day my wife and I visited the showroom and worked with Kimberly to pick out our carpets, a process that she made stress-free. Since our choices were in stock, Carpet Mart was able to install the next day. Nick and Zane arrived Tuesday morning and made quick work of our rooms and stairs, finishing in a little over 3 hours. Needless to say, my wife and I are extremely pleased with the experience--3 business days!--and we both highly recommend Carpet Mart to anyone looking for new flooring. As someone told us after-the-fact, "If you need flooring, go to a flooring store." We couldn't agree more.
5.0
2 months ago Christian helped us decide our best option for the LR carpet and provided us with a quick install date. Nick Zane were very polite and very efficient. Worked like a meticulous team. They removed the furniture and got the carpet installed, swept the carpet, replaced the furniture and cleaned up all with in 2 hours from start to finish. Definitely will return to purchase the rest of my flooring for the other rooms.
5.0
2 months ago I had three bedrooms carpeted including a master bathroom area and walk-in closet. Christian, the sales staff, was eager to help and followed up with me continuously from the measurement date to the date of install. Jackie, Jack, and Tanner were the installers and they did an excellent job. I found them to be very thorough, from tearing out the old carpet, to the clean-up after the new carpet was installed. My overall experience was very positive and I would gladly recommend this group.
5.0
2 months ago Christian was very easy to work with, knowledgeable and helpful. Instillation was scheduled to meet our schedule and Charlie and Nick did a great job completing a large installation in one day. They worked well together and produced an excellent product.
5.0
2 months ago Jack, Jackie and tanner did a great job for me . I have used carpet mart many times in my home and they never disappoint from the store salesman to the man who measures down to the phone calls and the installers I will use them again
5.0
2 months ago This is our 4th time buying carpet from Carpet Mart. Our salespeople Bruce Jones and Teresa were so helpful and informative. The installers Adam and Michael were very careful and accommodating. The carpet is so comfortable and looks amazing. Thanks for another job well done!
0.0
2 months ago Charlie, Nick and Mike installed my new carpet and they did a beautiful job. Part of the job was my stairs and they look better than any job we have ever had done.
5.0
2 months ago EXCELLENT!!! I had my entire second floor carpeted, along with my master bedroom and walk-in closet. I was referred to Carpet Mart and from the minute I walked in to the installers leaving, was nothing but excellence. I gave Bruce my "needs", Christian showed me what he had picked out and I went with his choice. Charlie, Nick and Mike were my installers and were professional, and more than willing to help me out, pleasant, and just an all round team to have in my home! Thanks, Carpet Mart.... I will be back when I need more carpet!!
5.0
3 months ago We just used Carpet Mart for the first time. The experience was awesome! Christian was very informative and helped us choose the right carpet for what we were trying to do. The installation team of Nick and Zane was great. They were fast, efficient, and will be asking for them again! Had a great experience all together!
5.0
3 months ago Kimberly was a fantastic sales person. She helped us every step of the way to choose an excellent carpet. The installation team of Willie and Kevin were awesome. They installed the carpets exactly as we wanted. They both were efficient and friendly.
5.0
3 months ago The sales staff (Jake) and installers (Adam and Michael) were professional and friendly. It is obvious that they take pride in what they do. No complaints
5.0
3 months ago Jacky and Jacky and Tanner did a wonderful job replacing my stair carpet. They were very pleasant and cleaned up well afterwards. Thanks so much!!
5.0
3 months ago I had a wonderful experience purchasing carpet at Carpetmart! Jake Hightower was a knowledgeable and helpful sales associate; he was extremely efficient in arranging all of the details to allow for a timely installation. The carpet installers, Clay and Ricky, were great to work with. They were timely in their arrival, pleasant and meticulous in their work.. I would highly recommend Carpetmart to anyone I know looking to purchase carpet and other floorings.
5.0
3 months ago Nick and Zach, did a wonderful job. The carpet looks great. I would purchase carpet from carpet mart again. Thanks
5.0
3 months ago Excellent service, very competitive pricing, friendly staff and quality installation team. Very pleased with the whole experience at Carpet Mart!
5.0
3 months ago I worked with Christian, and Kimberly while Christian was on vacation, at the store to help me decide which carpet to purchase. Kimberly had samples sent to me to facilitate my decision. Jimmy Jones' installation team was very professional when they installed the carpet. The carpet looks beautiful.
5.0
3 months ago Our project could not have turned out any better. Linda and I are very excited about the amazing improvement the carpet and tile made to our home. We have used carpet mart two previous times and each time were very pleased. Charlie, Nick and Mike are the best. They were friendly, considerate and professional. Their work shows the high standards they believe in to get a job well done.
5.0
3 months ago John and his son,also named John, did an excellent job installing our kitchen floor. They worked meticulously to insure that the installation was perfect. W give them our highest recommendation.
5.0
3 months ago Charlie, Nick & Mike were hands down the best home improvement crew I ever worked with. First-class guys with great attitudes and exceptional professional skills. We are perfectly pleased with the job.
5.0
3 months ago Carpet Mart on Shelbyville Rd, Louisville, Ky just recently installed new carpet in all 3 of my bedrooms and living room. They also installed Vinyl Plank flooring in my kitchen, dinning room, and hallway. Drue, our salesperson at the store was very helpful in helping my wife and I on picking out the carpet and vinyl plank flooring we wanted. Bruce came out to our home and measured all the rooms, figured out how much of each, the carpet and vinyl flooring we needed. The guys that installed both, the carpet and the vinyl plank flooring, Charlie, Nick, and Mike did an excellent job. They were super friendly, courtious, professional, and very knowledgeable on the products, and again, did a super job on the installation. I would recommend anyone who is in the market for carpet or flooring to diffinitely to see the people at Carpet Mart on Shelbyville Rd, Louisville Ky. Great people to deal with and great installation crew.
5.0
3 months ago Yet another great job!!!
5.0
3 months ago Yet another great job!!!
5.0
3 months ago Salesman was knowledgeable. Installation guys were awesome.
5.0
3 months ago We had carpet installed by you guys 2 years ago and we loved the carpet and service so much we came back when we needed some more carpet. I specifically asked for John and John as they did such a wonderful job the first time and I was so impressed by their skill at making my carpet look amazing and so professional. This time they have again done an excellent job, extremely pleasant guys and felt totally at ease knowing the job would be done perfectly thanks!
5.0
3 months ago Second time we have used Carpet Mart. They did our basement 2 years ago and didnt hesitate to go back when we needed more carpet. I asked for the same installers John and John as they had done such an excellent job before. I ordered carpet on Saturday and they were able to install on Tuesday! They again did an amazing job. Super nice professional guys who I totally trusted to do a first class job!
5.0
3 months ago We were very please with the level of care that we received from both the Salesperson (Christian) as well as the Installation team (Nick And Zane). My father recently passed and this is a very difficult time and it was so good not to have any more problems along with our grief. The carpet looks great and it was done in such great time! Thanks again, Mike & Pam
5.0
3 months ago Milton helped me pick out the carpet and was very knowledgeable and informative about the types of carpet and flooring they carried. He help me pick out what I was looking for and was able to work around my busy schedule and come measure my house late in the evening. As if that wasn't enough I told them that I wasn't going to be free accept on the 4th of July. Milton said no problem and sent a crew of 3 super friendly contractors Charlie, Nick, and Mike who did an outstanding job. They showed up on time and did the entire house with in 6 hours. All three of them were clean and professional looking. And left the place just as clean as they found it. I will definitely do business there again in the future. My housr looks awesome, thanks guys!
5.0
3 months ago Milton helped me pick out the carpet and was very knowledgeable and informative about the types of carpet and flooring they carried. He help me pick out what I was looking for and was able to work around my busy schedule and come measure my house late in the evening. As if that wasn't enough I told them that I wasn't going to be free accept on the 4th of July. Milton said no problem and sent a crew of 3 super friendly contractors Charlie, Nick, and Mike who did an outstanding job. They showed up on time and did the entire house with in 6 hours. All three of them were clean and professional looking. And left the place just as clean as they found it. I will definitely do business there again in the future. My house looks awesome, thanks guys!
5.0
3 months ago Milton helped me pick out the carpet and was very knowledgeable and informative about the types of carpet and flooring they carried. He help me pick out what I was looking for and was able to work around my busy schedule and come measure my house late in the evening. As if that wasn't enough I told them that I wasn't going to be free accept on the 4th of July. Milton said no problem and sent a crew of 3 super friendly contractors Charlie, Nick, and Mike who did an outstanding job. They showed up on time and did the entire house with in 6 hours. All three of them were clean and professional looking. And left the place just as clean as they found it. I will definitely do business there again in the future. My house looks awesome, thanks guys!
5.0
3 months ago Great experience with Carpet Mart. I purchased my carpet on Tuesday afternoon and was installed on Thursday morning. Great customer service from Jake my Salesperson! Jake answered all of my questions and was very knowledgeable regarding my carpet needs. Great installation team!! Thank you, Clay and Ricky for an outstanding job! They gave me a call prior to arriving and very friendly while on the job. They did a great job installing our carpet. We love out new carpet and will return to Carpet Mart to purchase more carpet!
5.0
3 months ago Nick and Zane did an awesome job with the install. The carpet looks and feels great!
5.0
3 months ago Nick and Zane were courteous, friendly, and timely. They did a great job with the installation. The carpet we selected from carpet mart looks and feels great. We had it installed in our basement (which was previously dark and dingy) and the carpet really helped make the space feel like home!
5.0
3 months ago WE ARE SO PLEASED ON THE INSTALLATION OF OUR SUNROOM CARPET. YOUR INSTALLERS WERE ON TIME AND READY TO GO. YOU SENT THE THREE MEN THAT WERE ABLE BODIED TO MOVE OUR VERY HEAVY SOFA'S. THEY WERE VERY KNOWLEDGEABLE AND VERY POLITE. VERY PLEASED WITH THE WORK AND WOULD RECOMMEND YOUR STORE AND STAFF TO ANYONE. THANK YOU FOR A JOB WELL DONE.
5.0
3 months ago Drue was great! We had a flood and was able to effortlessly get new carpet. This is our second purchase and will use them again
5.0
4 months ago Good job, fair price.
0.0
4 months ago Just had our living room carpet replaced. We absolutely love it. Jack and Tanner did an awesome job. Thank you Bruce and Aaron you guys are Awesome!!
4 months ago Thank you so much for taking the time to speak so kindly about our guys! We’re thrilled that you love your new carpet and that our staff was able to help you find what you needed 😊
5.0
4 months ago Great experience! Fast, easy, and great customer service. Our installers, John and Johnny, were early and I had not completely cleared the rooms out. They helped me without hesitation. They were respectful and professional. Carpet looks great and they cleaned up everything! Thank you!
5.0
4 months ago Nick and Zane did an outstanding job installing our carpet. Jake, our in store salesman, was very helpful and patient with us. All of them were professional, fast and efficient!! Thank you for a job well done!
5.0
4 months ago Our first experience with Carpet Mart has been great. Our salesperson Jake and the installation team, Nick and Zane, were all very friendly and efficient. Satisfied customers!
5.0
4 months ago Carpet Mart was very nice to work with. The three installers were very competent and careful not to damage walls, etc. They were very neat and went above and beyond to accomplish installing carpet in our two upstairs bedrooms. I would recommend Carpet Mart to anyone!
5.0
4 months ago Carpet Mart has a spacious showroom with lots of natural light. Bruce helped us pick out the carpet and supplied samples of colors. A few da