CARPET MART

5.0
|
1181 Reviews
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Carpet Mart 9501 Shelbyville Rd, Louisville, KY 40223-2993 502-542-6344 https://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw Price Range:$-$$$$
5.0
|
1181 Reviews

Reviews


5.0
yesterday Very pleased with sales(Jake) and installers ... did a wonderful job, very courteous, called before coming...very friendly...have used you guys before and will continue to use again and again....Very professional! Excellent experience!
5.0
4 days ago We have been long time customers of Carpet Mart . Bruce is awesome & always helps us make great selections & always goes above & beyond to help us , he always remembers us & we’ve never been disappointed ! Great prices & great service !
5.0
last week I would HIGHLY recommend Carpetmart to anyone. Aaron led me objectively through the sales process and Jack, Jackie, and Tanner did an amazing job installing our carpet.
5.0
last week Carpet Mart did not disappoint! They installed my basement carpet in October and just recently installed my first floor carpet and I love it! Drue is professional, knowledgeable and so helpful. My installation team of Jack and his sons are awesome. They really know what they are doing and they are so polite and nice. l will never buy carpet anywhere else!
5.0
last week Carpet Mart did not disappoint! They installed my basement carpet in October and just recently installed my first floor carpet and I love it! Drue is professional, knowledgeable and so helpful. My installation team of Jack and his sons are awesome. They really know what they are doing and they are so polite and nice. l will never buy carpet anywhere else!
5.0
last week The guys were very nice and courteous and polite. They cleaned up after they were finished. Carpet looks great. Great Job Guys
5.0
last week We have been using Carpet Mart for over 20 years! Bruce is the best ever he always knows what would be the best carpet for your family. I also have to give a shout out to Adam and Michael for a fantastic install job! Thanks Carpet Mart for making our home look awesome! Jacque Alvey
5.0
2 weeks ago Jake and Drue were amazing when we were looking for new carpet. . We had looked at other stores but the customer service at Carpet Mart was outstanding. Nick and Clark were amazing with the installation. Very friendly and hard working. I would come to Carpet Mart again and I would definitely recommend to family and friends.
5.0
2 weeks ago We were blown away by our experience with Carpet Mart. We contacted them after an installation failure from a different organization. It may be true that everyone carries similar carpet but their selection, communication, and steps to ensure a quality installation are unmatched. They were able to help us select the right carpet and then did an onsite visit to measure and discuss seam placement. Once the carpet was received they did an onsite inspection, made the cuts for the seams and then sent an entire crew of very professional (and friendly) installers to complete the work. The previous company failed to inspect the carpet for manufacturing flaws and then took 2 weeks to install the carpet. Once installed we were not happy with the installation. We had to make multiple complaints to get the project manager engaged, then more time getting the carpet manufacturer engaged. In the end it all had to be pulled out. I am so thankful that we opted to switch to Carpet Mart and will use them for all of our flooring needs in the future. When comparing estimates on carpet you need to look past just the price of carpet and padding but ask a lot of questions about installation. These include seam placement, do they inspect / cut the carpet prior to home delivery, and how many full time installers do they employ. We have had our carpet for less than a week and thrilled at the final product. Thank you Carpet Mart!
5.0
2 weeks ago We were blown away by our experience with Carpet Mart. We contacted them after an installation failure from a different organization. It may be true that everyone carries similar carpet but their selection, communication, and steps to ensure a quality installation are unmatched. They were able to help us select the right carpet and then did an onsite visit to measure and discuss seam placement. Once the carpet was received they did an onsite inspection, made the cuts for the seams and then sent an entire crew of very professional (and friendly) installers to complete the work. The previous company failed to inspect the carpet for manufacturing flaws and then took 2 weeks to install the carpet. Once installed we were not happy with the installation. We had to make multiple complaints to get the project manager engaged, then more time getting the carpet manufacturer engaged. In the end it all had to be pulled out. I am so thankful that we opted to switch to Carpet Mart and will use them for all of our flooring needs in the future. When comparing estimates on carpet you need to look past just the price of carpet and padding but ask a lot of questions about installation. These include seam placement, do they inspect / cut the carpet prior to home delivery, and how many full time installers do they employ. We have had our carpet for less than a week and thrilled at the final product. Thank you Carpet Mart!
5.0
2 weeks ago The only place I trust to buy carpet. Local family owned and you can really tell they care about you and your family's needs.
5.0
3 weeks ago I got my carpet installed a week ago and absolutely love it!! We had the best team, Willie and Kevin, that TRULY enjoy what they do!! Their main concern is the customers happiness. We are in love with our carpet and can’t wakt to start working on our next area to request them back. The process from finding our perfect carpet with Drue, to installation was perfect! I look forward to doing business with them in the future and would definitely recommend them to family and friends!
5.0
3 weeks ago Excellent customer service! This is the way all businesses should be run. We received high quality carpet, expert installation, and were treated by all staff with honesty and respect. Can’t recommend Capet Mart highly enough. Thank you, Bruce, for going above and beyond to make our carpeting experience wonderful. The hand written note was such a kind touch. Charlie, Mike and and Nick did the install and were delightful to have in my home. What an excellent team!
5.0
3 weeks ago Very efficient, Jake was a very good salesperson, stayed in contact,. Installation team, Jack, Jackie, and Tanner were very polite,arrived on time , helpful and were great about moving my furniture, to install the carpet! Would definitely use all their services again! Thanks
5.0
3 weeks ago Excellent customer service! This is the way all businesses should be run. We received high quality carpet, expert installation, and were treated by all staff with honesty and respect. Can’t recommend Capet Mart highly enough. Thank you, Bruce, for going above and beyond to make our carpeting experience wonderful. The hand written note was such a kind touch. Charlie, Mike and and Nick did the install and were delightful to have in my home. What an excellent team!
5.0
3 weeks ago Great experience. Sales people were helpful and knowledgeable.The installation team were quick and courteous! We had a tight timeline and they met it easily. Highly recommend.
5.0
last month We love our new carpet. It looks great. Christian was a big help in getting it picked out and ordered, Willie and Kevin did a great job on the install. They even worked around a couple of "issues" that we had. We are very happy with the results. We definitely recommend all of these guys for your next carpet job.
5.0
last month From quote to installation, our experience with Carpet Mart was great! We had old carpet removed, and new carpet installed in 3 bedrooms. The installation team - Nick and Clark - were super friendly and their work is superior. Thanks for such a wonderful experience. We'll definitely tell our friends and family about it!
5.0
last month Such a great experience start to finish. Appreciated the patient and supportive help from Drue and the efficient installation from Jack, Jackie and Tanner. Can’t wait to tell all my friends about Carpet Mart. Now that I found the best, no need to go elsewhere. Thank you!
5.0
last month I had carpet installed in two bedrooms,I was very happy with the service I received from the sale person and the installers,They are very professional they are rock stars.Thank you for your service.Will recommenced you to all my friends.
5.0
last month Had 2 of the nicest installers you could ever ask for, father and son team, names were John and John. they got the carpet installed in no time at all and did not leave me any mess to clean up, the next time I get carpet I will request them without a doubt!!! Thanks so much John and John !!
5.0
last month We used Carpet Mart a few months ago for a Bedroom in our house. We were so happy with the job that we decided to get another room done. Excellent service at good price. Thanks Vincent Smith
5.0
last month The installation team John Sr. and John Jr. were very professional and very kind. I am so thankful for their hard work. Jake helped me in store to find the best carpet for our needs and did an excellent job at well. What I like most about the people I interacted with at CarpetMart were their genuine and honest personalities. It made shopping for and installation of my carpet more enjoyable knowing I could trust those people that I worked with. Thanks again for everything CarpetMart!
5.0
last month This is our 3rd time using these guys! We absolutely loved him that we love the results and will definitely come back.
5.0
last month We had a great experience with Carpet Mart. The prices, including padding and installation, were great. The sales staff was knowledgeable and friendly and were very flexible when we had to reschedule our installation appointment. The installation crew did a great job as well. They were friendly, efficient, and the carpet looks great! We will be going back when we need another part of our home carpeted and to have some rugs made!
5.0
last month Jack, Jackie, and Tanner did a wonderful job installing our new stair runner! The carpet is excellent quality, and we couldn’t be happier with our updated look. We would definitely recommend Carpet Mart. Stop by and ask for Milton!
5.0
last month From the moment we walked into the showroom, the entire team at Carpet Mart was professional, courteous and helpful. We were not pressured into high dollar carpeting, they worked very well within our budget and we were pleasantly surprised with the quality and prices! The installation went perfectly! It was quick, efficient and looks fabulous! We will definitely return when we do our next home project and happily recommend friends and family!
5.0
last month So impressed with Carpet Mart! Christian helped with carpet choice and set up measuring and installation. Adam and Michael were absolutely amazing. They work from first minute to last professionally. Love my carpet it is perfect. I will Only do business with Carpet Mart from now on and I recommend them highly. I would love to adopt all of these young men. They are wonderful honest great company. Sincerely Kathy W
5.0
last month So impressed with Carpet Mart! Christian helped with carpet choice and set up measuring and installation. Adam and Michael were absolutely amazing. They work from first minute to last professionally. Love my carpet it is perfect. I will Only do business with Carpet Mart from now on and I recommend them highly. I would love to adopt all of these young men. They are wonderful honest great company. Sincerely Kathy W
5.0
last month Great service. Drue and everyone are very helpful. Installation was a breeze and the only part of our renovation project that didn't give us a headache!!!
5.0
last month Jake was our sales associate and was very knowledgeable and professional. There were a variety of carpet selections. The whole process went smoothly. The installation team did a great job. We had stairs, landing and two bedrooms done. Very happy with Carpet Mart. We would definitely recommend them to anyone looking for new carpet.
5.0
last month Our experience at Carpet Mart has been very positive from start to finish. Kimberly patiently discussed the options and costs for the stair runner. Adam and Michael were very friendly and efficient in the installation. Altogether a pleasant experience. Sue T.
5.0
last month Our experience at Carpet Mart has been very positive from start to finish. Kimberly patiently discussed the options and costs for the stair runner. Adam and Michael were very friendly and efficient in the installation. Altogether a pleasant experience. Sue T.
5.0
last month We had a pretty big job to do the entire upstairs including the steps. Clay, Eddie, and Andrew showed up on Friday morning ready to work. They were pleasant, respectful, and hardworking. All of the furniture got moved, the old stuff ripped out, and the gorgeous new carpet was skillfully installed in each area. They were also very accommodating when it came to putting some additional attention towards areas that I may have been a little too picky about. They even asked to stay late to finish it all in one day and I was more than happy to allow them. They were a great bunch of guys who knew what they were doing. We couldn't be happier with the work performed.
5.0
last month I was pleased with my exdperience in the store with Kimberly Grant . The installers were professional and neat . It was pouring rain the day they were at my home and they were careful and did an excellent job... Will tell all my friends
5.0
last month We love our new flooring! We had COREtec flooring and carpeting installed. Aaron was extremely helpful with our selections. John and John installed the COREtec and it’s perfect. We love the way it looks and the quarter round blends in perfectly. The carpeting was completely installed in one day by Willy and Kevin. It’s wonderful and feels so good to walk on. We couldn’t be happier with Carpet Mart and the service we had from start to finish! I would highly recommend them for any of your flooring needs. We are very happy with our new flooring!
5.0
last month Great prices and service! Drue took good care of me and my wife.
5.0
last month An easy and professional experience from the get go. Jake on the sales floor and the installers Jack, Jackie and Tanner were wonderful.
5.0
last month An easy and professional experience from the get go. Jake on the sales floor and the installers Jack, Jackie and Tanner were wonderful.
5.0
2 months ago Was doing inquiries...lots of selection...great setvice...
5.0
2 months ago This customer did not leave a comment.
5.0
2 months ago Jake was great as were the installers. Great service and prompt for installation. Will definitely recommend Carpet Mary
5.0
2 months ago This is our 2nd experience with Carpet Mart and we were thrilled again. Drue our sales rep is friendly, helpful and really cares about his customers. That means a lot to us. Also, the install team was Jack, Jackie and Tanner and were FANTASTIC!!! Conscientious, polite, professional and caring. Thank you!!!!
5.0
2 months ago Great customer service and on-time delivery. Met expectations of installations and 4x faster than any big corporation.
5.0
2 months ago Great customer service and on-time delivery. Met expectations of installations and 4x faster than any big corporation.
5.0
2 months ago Jack, Jack jr and tanner did a good job I think they care a lot,About there work all the way to cleanup they even vacuum the carpet when done. I would recommend them to anyone.
5.0
2 months ago Clay & Eddie were on time, very friendly and professional. The new carpet looks great, and they even vacuumed before they left. They also helped me staple down a piece of loose carpet in another part of the house. This is the kind of customer service you want to tell your friends about.
1.0
2 months ago Was not there.
2 months ago We certainly would like to help. Could you please reach out to us at 502-425-3022 so we can understand what your comment was regarding. My name is Bruce Jones and I would like to personally take care of you. Thanks
5.0
2 months ago We had a very pleased with out installers who put in our new floor recently and I wanted to give a shout out to the salesman as well, Drue Felts who has worked very hard with me on picking out my new floor based on my needs having pets in the house. He was very knowledgeable and very patient! We have worked with Drue and Carpet Mart on several occasions for flooring thoughout our house. We will use them again!
5.0
2 months ago The installers were there on time, courteous, professional and easy to talk to. Very happy with finished product-looks great. They cleaned up, gave me advice on how to clean and take care of my new floor.
5.0
2 months ago When me and my husband were looking for places to purchase carpet, I ran across Carpet Mart online and noticed they had a 5 star review. Got to say, I was skeptical at first but wanted to check them out and glad we did; we were very impressed with the company's prices, sales representatives (Milton) and installers. Each individual we have spoken with were very friendly, courteous and hardworking and even very pleasant to speak with over the phone. Our carpet was installed this weekend by Jack, Jackie and Tanner and it looks great!! I have already spread the word of our experience and we will definitely be return customers! Thank you Carpet Mart for your excellent customer service from start to finish. Tim & Patty N.
5.0
2 months ago Everyone at Carpet Mart was very friendly and helpful. The entire process went quickly and smoothly, from the purchase to the installation. John and Johnny, our installers, were GREAT! They worked so hard for 2 days straight and were meticulous. The carpet looks great and you cannot see any seems. We are very, very pleased and would recommend them to anyone. Thank you so much!!
5.0
2 months ago Everyone at Carpet Mart was very friendly and helpful. The entire process went quickly and smoothly, from the purchase to the installation. John and Johnny, our installers, were GREAT! They worked so hard for 2 days straight and were meticulous. The carpet looks great and you cannot see any seems. We are very, very pleased and would recommend them to anyone. Thank you so much!!
5.0
3 months ago My experience with carpetmart was outstanding from purchase to the installation. Everything was handled professionally and with caring and concern for my satisfaction of my purchase. I highly recommend carpetmart for your next flooring purchase Jeanne Speer
5.0
3 months ago I stopped by Carpet Mart at the recommendation of the decorator I was working with at the time. I was planning to put new carpet in my entire house! Upon entering the store I was greeted by Drue. I gave him a very vague idea of what I was looking for and he used his experience to help me through the process. Drue was incredibly patient and knowledgeable. I never felt pressured to make a purchase despite the significant amount of time he spent with me. I left with a few samples to take home to check color and style. As soon as I returned the samples I was given a price for the entire job. Honestly, it was significantly less than anticipated! Originally, I had planned to visit other stores, but I went with my gut and ordered an entire house of carpet! I was actually dreading the installation as my previous experience (with a big box store) had been awful, but i couldn’t have been more wrong. Adam and Michael were professional and clearly good at their jobs. These young men did the entire house in less than two days. It was a seamless process and my carpet is beautiful! I highly recommend Carpet Mart!
5.0
3 months ago Everything about our carpet punches was professional. The salesman Jake was a pleasure to deal with. Both of our installers Nick and Zane were prompt, personable and did an excellent job. I'll definitely use Carpet Mart again. Lisa Smith
5.0
3 months ago We have now lived with our whole house carpet installation for a little over two weeks. We absolutely love it! It's thick and plush and feels so good. It used to hurt my knees to go up and down the steps but not any more. The carpet is beautiful and the installation is great. Charlie and Nick were out installation team and they are the best. On time, clean, organized and did a very good job. This is our third time using CarpetMart and we will definitely use them again. I highly recommend CarpetMart and Charlie and Nick. They were nice young men.
5.0
3 months ago This is the third time we have used Carpet Mart and we will definitely use them again. The prices are right, the selection is good. Our carpet is really beautiful, thick and plush.It is so comfortable to sit on and play on. My knees used to always hurt going up and down the steps but not anymore. Our installers were Charlie and Nick and they were the best. They were prompt, pleasant, helpful and awesome at their jobs. They were neat, clean, organized and did things right. We will use Carpet Mart the next time we replace flooring again.
5.0
3 months ago Drue was very helpful in helping pick out the right carpet for my basement at a reasonable price. Clay, Eddie, and Andrew did a great job with installation were unintrusive, didn't scrape my newly painted walls, and kept everything clean.
5.0
3 months ago We have used Carpet Mart for several years now. I appreciate Teresa for helping us decide which carpet would work the best for our basement this last week. Thank you Willie & Kevin for installing our new carpet. I will continue to use Carpet Mart for all our carpet needs.
5.0
3 months ago We have used Carpet Mart for several years now. I appreciate Teresa for helping us decide which carpet would work the best for our basement this last week. Thank you Willie & Kevin for installing our new carpet. I will continue to use Carpet Mart for all our carpet needs.
5.0
3 months ago Great customer service and extremely competitor pricing. Unfortunately, we’ve had water damage a few times in our home and Aaron is always great to work with and goes above and beyond. In addition, the employees who install the flooring are always careful with furniture and mindful to keep everything the way they found it. Highly recommend this company to do business with.
5.0
3 months ago Very helpful and professional! They even squeezed my installation in to accommodate furniture delivery. My flooring looks amazing! I will most assuredly be a repeat customer.
5.0
3 months ago I have always bought from Carpet Mart. The sales staff is always helpful and the price and quality cant be beat. Nick and Zane did a tremendous job with the installation and were very professional. A++ to you Carpet Mart.
5.0
3 months ago Nick and Zane were awesome, very friendly and fast
5.0
3 months ago Bruce my salesperson was great! He was very helpful, easy to work with and followed up from the time I looked in the store all the way through installation. Nick Zane did my installation and he did a super job! Very neat and professional. I have never had an installer vacuum the carpet when the job was finished. Would use them again and recommend you check them out! Thanks guys for a great job and experience!!
5.0
3 months ago Adam and Michael just finished installing our carpet. They did a fantastic job. They are courteous, quick, and very professional. I think we got Carpet Mart's A-team! And we are very satisfied with the carpet, looks great, and thanks to salesman Drue for his helpfulness.
5.0
3 months ago We worked with Milton to select our new carpet for 3 bedrooms with their closets. He was very helpful and knowledgeable which made our selection easy. Aaron came to measure and was also knowledgeable about what we had to do to prepare. You never know how much stuff you have until you empty closets. The store was very helpful too in waiting to install for about a month, until after Christmas holidays and painting was done. Charlie and NIck were very efficient with the install, never even took a lunch break. When moving furniture, they were very careful not to nick my newly painted walls or the furniture. Great experience, I highly recommend Carpet Mart. George and Mary J.
5.0
3 months ago My overall experience was 5 stars plus! My salesman, Christian, was knowledgeable, professional and was extremely helpful. He did not attempt to oversell me and asked many questions to help me pick the right carpet for my needs. The installers were Clay, Andrew and Eddie. They were polite and professional, neat and cleaned up after the job. They did excellent work and I could not be more pleased! Would recommend Carpet Mart highly.
5.0
3 months ago Wonderful service and expertise provided by Jake. Guidance very helpful, indeed. Nice variety of carpets from which to choose. Professional and pleasant atmosphere.
5.0
3 months ago My husband and I visited the store in early December. Our salesperson, Milton, was extremely helpful and informative while not being pushy at all. He answered all our questions, gave us some samples and took our contact info for follow-up. He called the following week and we arranged a date to have someone take measurements. I worked from home the day Nick arrived to measure our home. Nick was super-efficient measuring each room of the house (all rooms except the kitchen and baths were being done) and said someone would be in touch regarding a final price. In the next couple of days, and after a bit of back-and-forth on the phone, we asked if it was possible to have the installation done prior to Christmas. Given the fact Christmas was rapidly approaching, I was surprised when they were able to schedule us for Dec. 20 - 21 (over two days to allow half the house to be done on one day and the rest on the next day). My husband Doug worked from home the first day and I did so on the second day and we both agreed the installers, Nick and Zane, were two nice, VERY hardworking men. They did a great job moving furniture (including a decorated Christmas tree), ripping up the old carpet and pad, and installing the new carpet. We really appreciate how easy Carpet Mart made the entire process from start to finish. My only complaint is that I have found some carpet nails (maybe 11-12 of them so far) on both our sidewalk and driveway outside, which could've resulted in a flat tire. Aside from that, we have been extremely happy with the entire process and the final result, which is a beautiful plush carpet that feels awesome under our bare feet! Even the dogs agree!
5.0
3 months ago My husband and I visited the store in early December. Our salesperson, Milton, was extremely helpful and informative while not being pushy at all. He answered all our questions, gave us some samples and took our contact info for follow-up. He called the following week and we arranged a date to have someone take measurements. I worked from home the day Nick arrived to measure our home. Nick was super-efficient measuring each room of the house (all rooms except the kitchen and baths were being done) and said someone would be in touch regarding a final price. In the next couple of days, and after a bit of back-and-forth on the phone, we asked if it was possible to have the installation done prior to Christmas. Given the fact Christmas was rapidly approaching, I was surprised when they were able to schedule us for Dec. 20 - 21 (over two days to allow half the house to be done on one day and the rest on the next day). My husband Doug worked from home the first day and I did so on the second day and we both agreed the installers, Nick and Zane, were two nice, VERY hardworking men. They did a great job moving furniture (including a decorated Christmas tree), ripping up the old carpet and pad, and installing the new carpet. We really appreciate how easy Carpet Mart made the entire process from start to finish. My only complaint is that I have found some carpet nails (maybe 11-12 of them so far) on both our sidewalk and driveway outside, which could've resulted in a flat tire. Aside from that, we have been extremely happy with the entire process and the final result, which is a beautiful plush carpet that feels awesome under our bare feet! Even the dogs agree!
5.0
4 months ago I had a great buying and installation experience with Carpet Mart. Jake was a great salesperson and easy to work with. No pressure at all from the sales team. They provided all of the information I requested and were very polite. Charlie and Nick were very professional installers. Arrived on time and pre-called each day. The carpet looks great and I am looking forward to a new house experience again.
5.0
4 months ago I had a great sales and installation experience with Carpet Mart. Our salesperson (Jake) was very easy to work with and answered all of my questions. The installers (Charlie and Nick) were very professional and did a fantastic job. They pre-called each day before they arrived on-time and were very polite. I love the new carpet as it gave my house that new home look again!!!I will return to carpet mart for future carpet needs.
5.0
4 months ago Compared carpet prices at more than one carpet distributer. Found that Carpet Mart was the best bang for our buck. Salesperson, Drew and Installation team, Jack, Jackie, and Tanner, were great and easy to work with. Would defiantly recommend Carpet Mart to all my friends and family.
5.0
4 months ago From start to finish we had a wonderful experience with Carpet Mart. In the store, Jake was knowledgeable and easy to work with. Our carpet was installed by Adam and Michael, whom were both friendly, professional and hardworking. Pricing was competitive and easy to understand. We couldn’t be happier with Carpet Mart and we’ll definitely be using them again in the future!
5.0
4 months ago Nick & Zane did a wonderful job installing our carpet. They were very polite, professional and friendly.
5.0
4 months ago My husband and I used this company and we had a great experience. Adam and Michael were very profesional, they were very polite and on time. We highly recommend them and we will use them in the future.
5.0
4 months ago Very profesional, polite, and on time. The job was done perect and I would use this company in the future.
5.0
4 months ago The staff was superior. Friendly and very efficient. The carpet looks perfect in all the rooms including the closets and the stairway. They cleaned up afterwards leaving not a spare fiber. Kimberly was wonderful and very knowledgeable.
5.0
4 months ago Stopped by the store to look at remnants for a small project and I can't say enough about the service. Christian was professional and knowledgeable and we are so excited to get our new carpeting installed soon. It so nice to be able to get quality care and product from a local business.
5.0
4 months ago Just got our carpet installed with Carpet Mart. The process was quick and our carpet looks SO good. We are so happy with the service and outcome. Would HIGHLY recommend this place.