HAMERNICK DECORATING

4.4
|
48 Reviews
At Hamernicks Decorating Center, we offer our customers a full range of products and services to meet every flooring, countertop and decorating need. Our courteous and creative staff is here to assis
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Hamernicks Decorating 1381 Rice St, Saint Paul, MN 55117-4585 651-487-3211 https://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw Price Range:$-$$$$
4.4
|
48 Reviews

Reviews


1.0
2 days ago I sent out a request for a quote, and was met with such a rude attitude, I'm actually shocked. I am trying to conduct my first flooring installation, so I'm fairly green on how to go about the whole thing. I purchased my laminate to be installed cheaply off of Lumber Liquidators ahead of time because I am paying for tuition and don't have thousands to drop on laminate, but I own cats, so I can't have carpet either. I included that information in my request for a quote for an installation in my apartment of 672 square feet. The guy who called me began the phone call with this statement, "Listen, Lumber Liquidators...they sell third, fourths, (I don't even know what that means), and rejects. We're not going to install something that won't work anything," or something along those lines. I said, "Okay," and he hung up on me. What the--- As a sales person for a very quality product and service myself, I find this behavior appalling. Rather than taking the time to explain to the customer or offer other solutions, he basically called me to insult me. He barely even said hello, let alone ask what the situation is or ask me more details. In my experience in sales, if you have a quality service, you offer quality salesmanship. This really makes me question them and their services. Glad I dodged a bullet here!
5.0
last month This customer did not leave a comment.
3 weeks ago Thank you for the great rating, Michael!
5.0
last month Great service in helping us make carpet selection and wonderful, hardworking installer...
last month Thank you Brian!
5.0
3 months ago Was extremely impressed with the quality of service, install, and product provided by Julie and her team at Hammernicks. My wife and I had their Inhaus laminate product put in our home and could not believe how nice it turned out. Our installer did a fantastic job and was a super nice person. Great people, great prices, and great products. Cannot say enough nice things, you will not be disappointed with the decision to work with Hammernicks.
3 months ago Thank you for the review Parker! We're glad you're pleased with our work!
1.0
3 months ago I bought carpet for my business in 2005 and had a GREAT experience with the designer at Hamernick's. So, about 3 weeks ago, I decided to call them for help with repairing or refinishing a wood floor in a TV room. I spoke with Jill. She asked me several questions about the floor, most of which I could not answer since the floor was installed at least 18 years ago. Finally, in frustration, I asked to have someone look at the floor so that I could get an opinion. Yes, I would pay for a service call. She emailed and asked me to send pictures of an extra floor board that I had. I sent them and she replied that the floor was solid and could be refinished. After that, I did not hear from her, so I emailed and asked if she would please send someone to my home. She replied back that she had forwarded my request to their floor guy. That was 12 days ago and I still have not heard a word. In contrast, I called Abbott Paint in Stillwater and within 5 minutes they called me back with recommendations for floor finishers. Shame on Hamernick's. Worst experience I've had with them.
3 months ago JoAnn- We passed along your message to the team at HQ. They will be in touch very soon.
5.0
3 months ago Stellar service, good prices and great people! If you need carpet for home or business, this is THE place to go!!
3 months ago Thank you Jeremy!
5.0
4 months ago Very friendy,helpful and good prices.
3.0
5 months ago Paid upfront for a job that never got done all the way. Moving into our new home with two kids and halfway done work. They messed up so many times.The First mistake not having all our vinyl done at the same time. Okay most definitely was upset but understandable. Than the second mistake, we decided to get carpet for the kids room, we ask?? how much would they charge us for 12 by 11 and they gave us a discount because they messed up the first time. we paid upfront they told me my carpet would be delivered to my place by Monday No show, I paid someone to come out and help us, not only the my kids bunkbeds were coming on Tuesday, Than they expected me to be there on Wednesday and we are Moving stuff into our new home. Now the third inconvenience they mailed my money to us/ we paid cash needed our kids room to be done before the weekend now looking hard for the same carpet and for someone to install it.. They didn’t care. Not only did the guy said my wife could pick up the money that way we could have found someone else to do it before Friday, Never called to communicate with us or nothing. Just said we mailed your check and Never properly called us to tell us or nothing, Disrespected my wife by hanging up in her face and told her that he didn’t care. Thanks!!!! Tried calling the owner/ manger to talk about the situation, But no response, hopefully No one else experience this... My wife been crying because our kids room still not done and I don’t know, what carpet we got to go else where to match our carpet. Wish my friend would have Never suggested carpet work from here. He insisted there great, excellent work so of course. I go with them.But the plus side the person who put our vinyl down was very nice and told us about how these people don’t care and there always messing up, he also apologize on there behalf. Two kids can’t even sleep in their room or get there beds put up, Because there’s No carpet. Thanks a lot... To many problems... They responded and fix the problem. Our kids was so happy once they got carpet in their room. They were dancing once the guy finished. Thanks.
5 months ago Mr. Tolbert, We sincerely apologize for any miscommunication or inconveniences you have had. Unfortunately when you purchased your remnant from us, you did not choose to have us do the installation for you. We certainly offer those services and would be happy to schedule something if you wish. Per our conversation on the phone, we have provided a full refund and would be happy to work with you on your project. Ted Natus
5.0
5 months ago One word. AWESOME 👍
5.0
6 months ago Lowest price in town. I checked through 6+ vendors. Every company sent their measuring guy over, they were also able to do it with the least amount of carpet taking into account waste. Other vendors quoted me 300+ square feet needed for my house compared to these guys.
6 months ago Thank you Kong for the kind words!
5.0
6 months ago This customer did not leave a comment.
5.0
7 months ago Jill was fantastic at guiding us through the process of choosing flooring. Great quality options, great prices and Jill is very knowledgeable of their products.
7 months ago Thank you Steven for the kind words! We will pass along to Jill. Happy Holiday's!
5.0
9 months ago Hamernick's is great!! We use them for several of our multi family property needs! Cory R. Is always super responsive and helpful.
9 months ago Thank you Laura for the kind words! We will tell Cory as well!!
5.0
11 months ago Price is so good.
11 months ago Thanks Sam! We appreciate your business!
5.0
last year This customer did not leave a comment.
5.0
last year Had wood floors installed and they turned out GREAT! Hamernicks was customer friendly, organized and super easy to work with. Got the job done on time and in full. Shane and team did an amazing install job and were great to have in our home all week. High quality job indeed.
4.0
last year Very helpful
5.0
last year Big selection and helpful staff
5.0
last year The staff at Hamernick's is very skilled and knowledgeable. Jeff in the paint department knows all the products and steps required for any paint project. He explained all the steps and products for painting old oak kitchen cabinets. He also knows the products and process for painting metal surfaces. So great to speak with someone who knows paint, and not to have to walk around in circles to find a knowledgeable person at a big box store. I left Hamernick's with several color samples and will return to buy Dirtex, deglosser, paint rollers, and paint when I decide between shades of gray for the kitchen cabinets. So far, City Street is in the lead.
last year Thank you Sandra! We're so happy you found what you were looking for!
5.0
last year I recently started working with Hamernicks (Chris Ochtera specifically) for some flooring needs and could not be more impressed or more pleased with the service. First of all, they incredibly fast in responding to requests and providing information. Second, their prices are fair and their work is great! I have worked with numerous companies/contractors regarding my rental property and my own home in Ramsey Hill - never in my life have I had such easy and effortless experiences. I had a couple of "emergency" situations and was told by other companies that my timeline request was impossible...not for Hamernicks! They have exceeded my expectations in every way possible. I have no intent of ever using, or referring, any other flooring provider ever again. Thank you!!
5.0
last year Jill was extremely helpful in suggesting tiling, flooring and color for three bathroom remodels. We're so excited about how this is going to turn out! Thank you.
last year Thank you Candace! We appreciate your kind words!
5.0
last year This customer did not leave a comment.
5.0
last year This customer did not leave a comment.
5.0
last year This customer did not leave a comment.
5.0
last year I was very pleased with Hamernicks when I had them carpet my living and dining rooms. The installers were very professional and I couldn't have been more pleased with the final result. In addition, Jill, from Hanernicks couldn't have been more professional or helpful. Roger Eliasen
5.0
2 years ago This customer did not leave a comment.
5.0
2 years ago This customer did not leave a comment.
1.0
2 years ago "Your satisfaction comes first" is Hammernick's mantra, however the level of communication, urgency and execution has been less than satisfactory. After a significant amount of time and multiple visits to the home we still are working to have our issues resolved. Very disappointing and not the level of service that we were expecting. I'd say, look further!
5.0
2 years ago I own and operate a painting company. Working for a customer we ran into issues removing the blinds, which we have done many times before. After being connected with Hammernicks, I was quickly directed to the installer familiar with their products. Via phone and text he was able to troubleshoot the issue promptly, allowing productivity to continue on my end. The quick response and very helpful guidance is much appreciated. Very rare to find such awesome customer service. Thanks to Bob and his installer for the help.
1.0
3 years ago This company is known for not paying their contractors. They have improper communication and don't review their product when they order. As a veteran floor installer I highly suggest using another company.
5.0
3 years ago I stopped in and had lots to choose from and the girls helped me pull everything to flow smooth. the installation went great and it was done within a day. I will go back again that is for sure. cant beat the price and the service. Hamernicks your the best.
5.0
4 years ago Needed a stain match for repairs on a 20 year old cabinet for a customer. These guys nailed it and I only had to buy a quart. Other places I checked with wanted $20 or $30 to do the match and then would only mix in gallons at an unbelievably high cost. Hammernicks did the match for no cost and gave me a fair price on the quart of stain. Great service from a local family owned business. Thank you Hammernicks!!!
5.0
4 years ago Cannot thank you enough for the exceptional service & installation Hamernicks provided for our recent carpet install. We are very happy it's like a whole new house!!!!!
5.0
4 years ago Class act start to finish! From the home consultation to installation, there was never a moment of doubt that I was in the right hands. Look no further , they make it fun and easy :)
5.0
5 years ago I just ordered my carpet jill is so helpful! thank you!
5 years ago Thanks you Jean, its always a pleasure working with you!-
5 years ago I'm LOVING my new carpet!
5.0
5 years ago I first met these guys through the Winter Carnival, the family owned company supports the "coolest celbration on earth" one of my big loves. So I thought I would give them a try when it came to new carpet. Boy did they show me a thing or two!! FORGET about buying cheap carpet from a big box store!! Hamernick's has the best brands, competitive prices, great customer service, awesome follow up and are good for the community! Please give your business to the Natus Family and you won't be sorry! I LOVE HAMERNICKS!
5.0
5 years ago This customer did not leave a comment.
5.0
6 years ago This customer did not leave a comment.
5.0
6 years ago This customer did not leave a comment.
1.0
6 years ago This customer did not leave a comment.
5.0
6 years ago This customer did not leave a comment.
5.0
6 years ago This customer did not leave a comment.
3.0
6 years ago This customer did not leave a comment.
5.0
6 years ago This customer did not leave a comment.
2.0
6 years ago This customer did not leave a comment.
3.0
6 years ago This customer did not leave a comment.
5.0
7 years ago AWESOME is Hamernick for me! They not only helped me with my project paint, but gave me the best quote on carpet I have seen anywhere! They showed me the quality products and helped me choose the one that was perfect for my lifestyle! I LOVE THEM and will tell everyone about Hamernicks!
5.0
11 years ago Home Decorating I purchased my laminate wood flooring from Hamernick's. The installers had a problem putting the flooring in because my floor was not level and with the help of the manager he called in one of his commercial installers and the job got…