KNOVA'S CARPETS, INC
As a Shaw Flooring Network (SFN) retailer, we are committed to providing you with the very best service. We go above and beyond to make sure you’re satisfied with the flooring product, service and ultimately, your home. Purchasing carpet, hardwood, luxury vinyl or tile and stone can be daunting, but we are here to help you every step of the way.
Shaw Floors is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Knova's Carpets
2500 Glenn Ave Ste 40, Sioux City, IA 51106-2771
712-276-9545
https://shawfloors.widen.net/content/dqn0tmc3r4/web/shaw-logo-bw.webp?quality=85
Price Range:$-$$$$
Reviews
5.0
Michael M.
6 months ago
Picked out carpet on Monday, measured on Tuesday and installed perfectly Thursday morning.
5.0
Janice H.
6 months ago
They were very helpful when I picked out my carpet. The installers did a great job. The "Thank You" cookies were delicious!
5.0
Kelly A.
6 months ago
Knova's has been great to work with on both our Showroom Carpeting and the City Desk Flooring! Looks fantastic! Highly recommend!
Anonymous
6 months ago
Kelly-Thank you so much for the wonderful review! Glad things look well! Appreciate everything...have a great Thanksgiving and Christmas season! - Nick
5.0
ivan m.
7 months ago
Wonderful experience throughout the whole process! Great prices and professional install.
Anonymous
7 months ago
Ivan! Hey, we appreciate taking the time to leave us a review! Glad things turned out well for you. Enjoy your week. - Nick
5.0
Phil N.
9 months ago
5.0
Sherrie C.
9 months ago
We had a wonderful crew come to install our carpet. They kept me informed the whole time and were efficient and thorough. We will for sure go through Knova's Carpets again. Thank you for the great customer service.
5.0
Marti O.
9 months ago
You will never be sorry to hire Knovas for your flooring needs. They’ve treated us right! The Installer is also a plus. Very meticulous. We are still not done with getting furniture moved & trim put on, so too soon for pictures.
Anonymous
9 months ago
Hey Marti-Appreciate the feedback! He does a fine job for us. Happy to have him on board. Thank you and Gene for the business over the years!
5.0
Zachary L.
9 months ago
Anonymous
9 months ago
Zac-hey thanks man for leaving us a 5 star. Appreciate it!
5.0
Melanie C.
10 months ago
We had the best experience at Knova’s carpets. Nick was friendly and very helpful. He asked lots of questions in order to get us the right carpet. We couldn’t be happier with our choice. We recommend Knovas carpet to everyone.
Anonymous
9 months ago
Hey thanks Melanie! You guys are the best. I still remember the first time meeting Mark many moons ago when he was in outside sales. Enjoy the rest of your summer! Thank you, Nick
5.0
Cara D.
10 months ago
So great and responsive to our needs.
Anonymous
9 months ago
Hey Cara-Appreciate the feedback! The fellas enjoyed working on your project! Thank you, Nick
5.0
Mary S.
10 months ago
We made several purchases over the years from Knova carpet and they always give us the best advice of what would fit our need. Services always excellent and very timely.
Anonymous
10 months ago
Hi Don & Mary-Thank you so much for the feedback. We appreciate your business over the years! Enjoy the rest of your summer! - Nick
5.0
Morgan S.
10 months ago
Nick was great to work with. He was honest with what we needed and didn’t try to over sell us. The two guys that came to lay the carpet were friendly and efficient. They worked their tails off the whole time and did a fantastic job. We won’t go anywhere else!
Anonymous
10 months ago
Morgan & Garrit-Thank you guys so much for leaving us feedback! Glad to hear the fellas did a good job. Have a great summer! - Nick
5.0
Suzanne T.
10 months ago
From the picking out your flooring to installation Knova's is the best...Thanks for all your help.
Anonymous
10 months ago
Sue -Thank you so much leaving us feedback. Good luck with the new space down there. Looks quite fun! Take care and thanks again! - Nick
5.0
Deb C.
10 months ago
Knova's Carpets (Sioux City) is the only flooring store I've used in nearly 40 years, for several reasons. Their products are outstanding, and their service is not only dependable but exceptional! I so appreciate the help I've had from Shawn, Nick, and Stuart in my most recent carpet replacement. And the install crew of Kevin, Aaron, and Tanner is absolutely the very best I've EVER had! I can't recommend them highly enough!
Anonymous
10 months ago
Hi Deb-Thank you for taking the time to leave us a wonderful review. The installers (as well as us internally) appreciate knowing we've done a project well done. (I …Hi Deb-Thank you for taking the time to leave us a wonderful review. The installers (as well as us internally) appreciate knowing we've done a project well done. (I apologize about the hiccup in the bathroom area. We'll get that taken care of.) Your business over the years is much appreciated! Have a great summer and thanks again! - NickMore
5.0
Trevor J.
11 months ago
Knova’s sells better quality flooring than many of the big box stores. I have always had a good experience shopping for my projects there.7/25: Another successful project; this time with Paramount Rosemaroon.
Anonymous
10 months ago
Hi Trevor-Thank you for taking time to leave us a review. We've appreciated your business over the years! :) Have a great summer! - Nick
5.0
Douglas R.
11 months ago
They did a wonderful job. The guy who put in the carpet was excellent.
Anonymous
10 months ago
Hi Doug-appreciate the business and the kind review. Enjoy your summer! - Nick
5.0
Robert C.
12 months ago
Only place in Sioux City to buy carpet! Doing business with them for 30yrs,always satisfied with there products and installers and they stand by there products!
Anonymous
11 months ago
Bob-You rock man! Thanks for taking time to leave us a review! Have a great summer! - Nick
5.0
Kristin O.
12 months ago
Quality product and great service! Allowed me to take many samples home to choose my flooring and carpet and answered all my questions.
Anonymous
11 months ago
Hey Kristin! Appreciate the business and the time you took to leave us feedback. Have a great summer! - Nick
5.0
GreenValley G.
12 months ago
Anonymous
11 months ago
Hey Scott! - Thank you for taking time to leave us a review! Much appreciated man! Have a great summer! - Nick
5.0
Royce H.
12 months ago
Great job getting our carpet on short notice. Our installer was very friendly and efficient thank you Nova's carpets for the job well done.
Anonymous
12 months ago
Hi Royce~Appreciate the opportunity. Glad everything worked out and things look good! Thank you!!
5.0
Monica V.
12 months ago
What a great company!
Anonymous
12 months ago
Hi Monica-Thank you so much for leaving us a review! Appreciate your business...have a great summer! - Nick
5.0
Fran C.
last year
Good job.
Anonymous
12 months ago
Hey Fran! Thank you for leaving us a 5 star review. I'll be sure to let Lance know his work was appreciated! :) Thanks again! - Nick
5.0
Beth N.
last year
Great customer service and many high quality options. I would highly recommend Knova’s Carpets.
Anonymous
12 months ago
Hi Beth! Appreciate the kind words...we strive for great customer service. It was fun talking with your hubby last week. Have a great 2023! - Nick
1.0
Teri M.
last year
We bought a house that had pet damage from the previous owner. We were asking to have floors just installed after we do the demolition and seal the sub floor OURSELVES and this company refused to install even after everything is primed and fresh. The entire house is being remodeled on top of refinishing the upstairs so it’s sad to turn down business.
Anonymous
last year
Hi Teri-thank you for taking time to leave us a review. I am sorry we were not able to help you this time around. -Nick
5.0
Paula L.
last year
We have ordered flooring 3 times from Knovas now - 2 carpet and one vinyl plank. The service and quality has been wonderful. Thank you so much!
Anonymous
last year
Hi Larsen's! Hope things are well out your way! :) Thank you for taking time to leave us a review! We appreciate your business over the years! Have a great week. Stay warm! - Nick
4.0
Joni P.
last year
Only took installers 45 minutes to install carpet..looks even better than the sample. Took a few weeks to get it but quick install time after it was in stock..we did the color Alaskan Air
Anonymous
last year
Hey Joni! Much thanks for taking time to leave us a review! Alaskan Air is one of our most popular colors :) Glad everything looks good. Thanks again...have a great spring! - Nick
5.0
Mark M.
last year
Anonymous
last year
Hey Mark! Thank you for taking time to leave us a rating. It was great to meet you the day Kevin and I delivered the flooring. The amount of work you've put into that home is amazing! Good stuff! Well, have a great 2023! …Hey Mark! Thank you for taking time to leave us a rating. It was great to meet you the day Kevin and I delivered the flooring. The amount of work you've put into that home is amazing! Good stuff! Well, have a great 2023!-NickMore
5.0
Michael O.
last year
Anonymous
last year
Hey Mike-Thank you for leaving us a 5 star review! We appreciate your business! Have a great 2023!! - Nick
5.0
brady p.
last year
Anonymous
last year
Brady-Thank you for taking the time to leave us a 5 star! We appreciate it! Have a great year! - Nick
5.0
Megan M.
last year
Amazing staff, very clean facility. They are very knowledgeable and professional. Highly highly recommend them. They also have a huge selection of flooring.
Anonymous
last year
Hi Megan-Thank you for leaving us positive feedback! Appreciate your business...have a great 2023!! - Nick
5.0
Nicole H.
last year
We really appreciated the great customer service!
Anonymous
last year
Hey Chris & Nicole-Thank you for both! Have a great 2023! -Nick
5.0
Janet F.
last year
The staff was very friendly and helpful. Their advice was spot on and much appreciated. The installers were friendly and they went about their work professionally. We were quite pleased with the flooring in all aspects.
Anonymous
last year
Hey Janet-Thank you for taking time to leave us some feedback. Glad everything turned out well for you! Have a great 2023!! - Nick
5.0
Katrina W.
last year
Thank you to everyone at Knovas from helping with choosing the carpet and trim to the installation of our carpet tiles at Dreamworks Collision Center! We couldn’t be happier with how it all turned out and will be forever customers of Knovas!
Nick K.
last year
Hi Katrina - Thank you for taking time to leave us a 5 star review! Glad everything turned out well for you all. Have a Happy Thanksgiving and Christmas holiday season! - Nick
5.0
Pat L.
last year
5.0
Kyle E.
last year
Nick K.
last year
Hi Kyle! Hope all is well on your end! Thank you for taking time leave us a 5 star rating. We appreciate your business! - Nick
5.0
Gary P.
last year
Everyone we dealt with was very friendly and accommodating. They did a good job.
nick@knovascarpets.com
last year
Well Hi Gary! Thank you for taking time to leave us feedback. Happy to read things turned out good. Have a great Thanksgiving and Christmas season! - Nick
5.0
Joleen K.
last year
Floor looks great!
nick@knovascarpets.com
last year
Hi Joleen-glad everything worked out and looks good. Have a great week! - Nick
5.0
Jon P.
last year
We recently went to Knova’s Carpet and ordered new flooring for our living room, stairs and our hallway. It was painless and actually very pleasant. Once ordered we had 2 different install times as we had laminate and carpet. Both groups of craftsman were very friendly as well as knowledgeable. They are a credit to Knova’s Carpet. Everyone we dealt with at Knova’s was beyond friendly. This is the level of service that many companies want but never deliver. We plan on continuing to use Knova’s for our flooring needs!!
nick@knovascarpets.com
last year
Hey Jon! Thank you for the kind words and taking time to leave us feedback! It was a pleasure working with you both on the details of your project. Have a great Thanksgiving and Christmas season! - Nick
5.0
Mike M.
last year
the flooring looks great they did a good job with the carpet everyone was friendly and helpful
nick@knovascarpets.com
last year
Hey Mike-Glad to see everything looks good and things went well! Have a great rest of 2022! - Nick
5.0
Megan S.
last year
Great price, product, but most importantly the service and experience was top notch. Thank you!!
Anonymous
last year
Well hi Megan! Much thanks for taking time to give us feedback! We strive to make the process as simple, and less-stressful, as possible. Glad to see your experience with our company was good! Have a great 20222!! - Nick
5.0
Kelly A.
last year
From the quote stage to the install everything went great! We still have to have the guys come back to put on the trim, but that is only because we need to touch up some paint on our end. Thanks so much for all your hard work and professionalism!
nick@knovascarpets.com
last year
Kelly-Thank you so much for the opportunity! Let us know when things are done and we'll get the fellas back over to install the cove base. Thanks again! - Nick
5.0
Jessica B.
last year
I have used Knova's Carpet throughout my entire house. They did my basement 4 years ago. I have a large basement so I had wrinkles with the first year and the 4th year, both of which were fixed for no additional cost as they were doing other work. Recently had all my upstairs bedrooms done and they honored the carpet price from 4 years ago from the basement install. The installers both times were professional and did a great job. Highly recommend Knova's, I will only go through them and no one else. Even got a cookie filled Thank You tin when the job was complete-that was above and beyond and you just don't see that anymore these days. Customer service is quick and top notch, the quality was great and the installation went smoothly and quickly. Wouldn't hesitate to use these guys.
Anonymous
last year
Hey Jessica-Appreciate the positive review and recommendation! Its always nice to know when the fellas do good work and things have gone smoothly! Enjoy the rest of summer and have a great fall/winter! - Nick
5.0
Amy T.
last year
We're repeat customers for a reason! Friendly and professional staff from the show room to the installers. Will continue to use Knova's Carpet as our floor store for future projects!
Anonymous
last year
Hey Amy-Awesome! Much appreciate the 5 star rating and feedback. You guys rock! See you next time!! - Nick
5.0
JULIE G.
last year
I have used Knova's and their team for 20+ years for my rental properties, personal home and my business. I have ALWAYS had great service & product. The staff is helpful and very Knowledgeable.
nick@knovascarpets.com
last year
Awesome! Thanks Julie for your continued business over the years! Much appreciated. - Nick
5.0
Rick W.
last year
Friendly and very knowledgeable staff assisted us through the whole process. Very satisfied with our flooring. We will recommend Knovas to everone.
nick@knovascarpets.com
last year
Rick-Thank you so much for taking time to leave us a review. Glad everything went well! Take care... - Nick
4.0
Erlene J.
last year
Good service & outcome. Thanks.
Anonymous
last year
Well hi Erlene! Thank you so much for choosing us for your floor covering needs! Have a great 2022! - Nick
5.0
Carolyn J.
last year
Thanks so much for working with us on install date. Also, Darren is very good to work with.... Punctual and very efficient. Does a nice job.
nick@knovascarpets.com
last year
Hi Carolyn-Thank you for taking time to leave us feedback. We appreciate your continued business over the years. Happy to see Darren did a good job. Enjoy the rest of your summer! - Nick
5.0
tim u.
last year
Great service! Lori, salesperson took the time to ensure I was satisfied. Shawn was also 5 star as well as the install team. Very happy!
Anonymous
last year
Hey Tim! Thank you for taking time to leave us a review. Appreciate your business!! Have a great summer... - Nick
5.0
Audrey F.
last year
nothing
5.0
Katie
last year
Knovas is always there for us with our flooring needs. We had circumstance where we needed them in a pinch and boy did the deliver! Love our new flooring.
Anonymous
last year
Hey Katie! Thank you so much for leaving us a review! Glad everything worked out for you and that you like the new flooring. Appreciate you guys! Have a great 20222!
5.0
Brooke L.
last year
Anonymous
last year
Jamie-Thank you both for your continued business over the years! Much appreciated! You guys are awesome! Have a great 2022!! - Nick
5.0
Shannon B.
2 years ago
Great service
5.0
Rebecca W.
2 years ago
Carpet buying was smooth from start to finish with Knova's! The installation team was great and very patient with my curious two year old wanting to watch the process. Carpet has been in a week and we LOVE it. Hoping to do more rooms soon and when we do, we will go to Knova's!!!
Anonymous
2 years ago
Bec-you rock! Thank you and your hubby for business! I'll see you soon at Caribou! "Medium vanilla latte please, no whip. Mark has me hooked I think." :) (p.s. - over 3,000 points)
5.0
Rick S.
2 years ago
Professional Sales staff and installers. Always a great experience doing business with Knova's.
Anonymous
2 years ago
Hey Rick-appreciate your continued business over the years. Thanks for taking time to give us feedback. Have a great 2022! -Nick ☕️🍪☕️🍪
5.0
mike m.
2 years ago
Best prices, fast and quality installs, great staff from sales to installers!
Anonymous
2 years ago
Hey Mike-thank you so much for taking time to leave us a review. We appreciate your business! Have a great 2022!! -Nick
5.0
Tom S.
2 years ago
Anonymous
last year
Hey Tom! Thank you so much for leaving us a 5 stars. Have a great summer!
5.0
Beth B.
2 years ago
We are very satisfied with our recent purchase and installation of Shaw carpet for our living room and 2 bedrooms! We received good help to choose the style and color. The scheduled installation went as planned. The installer Darrin, did a great job and was very conscientious about the details and was sure to clarify his directives from Knovas. We would definitely return to Knovas for our flooring!
Anonymous
2 years ago
HI Beth! Hope things are well! Appreciate your business. Daren does nice work and is a valuable asset to our company. Thanks again! - Nick
5.0
Justin J.
2 years ago
Very organized and time from picking out carpet to installing was very fast. Crew did nice work and cleaned up after job was done. Had Knovas carpet all 4 of my houses and very pleased with the material and workmanship.
Anonymous
2 years ago
Thanks Justin for your continued business over the years. Much appreciated! Have a great summer! - Nick
5.0
Julie S.
2 years ago
Great service and help in choosing product....Installers were great..friendly and cleaned up well after installation..Would recommend this business with no problems
Anonymous
2 years ago
Hi Julie-Thank you so much for taking time to leave us a review. We strive for good customer service! Have a great 2022! - Nick
5.0
Cathy P.
2 years ago
I am remodeling and needed more flooring that matched what I already have. These guys know their stuff. They keep great records and were able to find the flooring and get it ordered in record time. So happy 😊
Anonymous
2 years ago
Hi Cathy! We appreciate your continued business over the years. Have a great 2022! - Nick
4.0
Jane H.
2 years ago
Anonymous
2 years ago
Hi Jane! - thank you so much for leaving us a Google review! We sincerely appreciate you taking time to do this. Much thanks! - Nick
5.0
Alyssa U.
2 years ago
We’ve used Knova’s on three projects in two different houses. I can always expect fast customer service, a quality product, and the best prices in Siouxland!
Anonymous
2 years ago
Hi Alyssa-Hope things are well! Thank you so much for taking time to leave us a review. We appreciate your business over the years! - Nick
5.0
Jackie K.
2 years ago
I absolutely love Knova's Carpet. I have used them for years and do NOT go anywhere else. It's so nice to use a locally owned business who know their products, have a great installation team, as well as great sales and service. Hope to see you soon!
5.0
Stephanie S.
2 years ago
The team at Knovas is the very best at what they do! They have superior customer service. From the initial walk thru and estimate, to the quality install, to the delivery of cookies to say thank you for the business. They are first class. Thanks for taking care of our family's needs for the past 15 years!
Anonymous
2 years ago
Hi Stephanie! Much thanks for the Google review! Hope things are well for you and Seth. Have a great summer! - Nick
5.0
Terri B.
2 years ago
Great service provided by Stewart! Thank you!!
5.0
Tim M.
2 years ago
Caring and honest. Excellent work.
5.0
Seth S.
2 years ago
Five stars / A+ for these guys. …We’re super happy with the new flooring.It’s always easy to do business with Knova’s….the entire team does a great job. Just a well run outfit that says what it’s going to do & then does it…. I like that!
5.0
Kelly C.
2 years ago
Knovas did an excellent job!! Would highly recommend them. Very professional and the carpet looks great!!!
5.0
Dawn B.
2 years ago
Love our new floors and the great service we received. Couldn't be happier!
Nick K.
2 years ago
Hey Dawn! Glad to hear everything turned out great! Have a great 2022! - Nick
5.0
DICK S.
2 years ago
Overall experience is excellent. Install went very smoothly and sales always knowledgeable!
nick@knovascarpets.com
2 years ago
Hi Dick & Marlis! Hope all is well! Thank you for taking time to leave us feedback! It was a pleasure working with you both! - Nick
5.0
GARY B.
2 years ago
Great job as usual. The installer was very professional and a nice guy. He did an excellent job and we love the new carpet. We're repeat customer's and will always be. Thank for the great value and professionalism.
nick@knovascarpets.com
2 years ago
Thanks Gary for taking time to let us know about the installer! These guys work hard and are a HUGE asset to our company. Thanks again!
5.0
TANYA D.
2 years ago
I love it, it’s like a whole knew living space and laundry room. Amazing job!
nick@knovascarpets.com
2 years ago
Tanya! Hey thanks for leaving us a review! Good stuff! Have a great 2022! - Nick
5.0
MELISSA J.
2 years ago
I am extremely pleased with the all around service through the selection, sales, installation, and follow up. They made it easy. Not high pressure/patient with my decision process. Polite and professional. Would recommend!
nick@knovascarpets.com
2 years ago
Hi Melissa-thank you for taking time to let us know how we are doing. It is truly appreciated!! :)
5.0
MARC A.
2 years ago
They did an awesome job thanks
nick@knovascarpets.com
2 years ago
Hey Marc-appreciate the feedback! :)
5.0
Nick B.
2 years ago
Every aspect from picking out the flooring to the install was smooth with no issues. Knovas is very customer service oriented and makes the process enjoyable. They definitely care deeply about their customers.
nick@knovascarpets.com
2 years ago
Hey Nick-glad the process was smooth. We strive for excellent customer service! Have a great 2022! - Nick
5.0
Carolyn C.
2 years ago
Appreciated all the help from Stuart Brown and the conscientious efforts of the carpet layers. We are very happy with the carpet and how it looks! We would not hesitate to visit Knova's again with any flooring needs!
nick@knovascarpets.com
2 years ago
Hey Carolyn-thank you for leaving us a review!
5.0
Julie S.
2 years ago
Excellent experience start to finish. Stuart was very helpful as I made my decisions. The product arrived in a timely manner, and it looks beautiful! Jim did an excellent job laying the carpet, I will recommend Knova's to others!
nick@knovascarpets.com
2 years ago
Hey Julie-glad that everything went well! Jim works hard and does superb work! Thank you for business! - Nick
5.0
Joann S.
2 years ago
Great to work with; outstanding customer service!
nick@knovascarpets.com
2 years ago
Hi Joann! Thank you for your business! Have a great 2022!
5.0
Marilyn G.
2 years ago
Love our carpet. Great job!!!
nick@knovascarpets.com
2 years ago
Hi Marilyn-glad everything turned out good! Thank you for business!
5.0
Tom M.
2 years ago
The sales staff was amazing and the install crew were very professional.
nick@knovascarpets.com
2 years ago
Hey Tom & Annie! You guys were so fun to work with! :) Thank you for choosing us for your flooring needs! It was nice chatting with you here in the showroom! Have a great 2022!! - Nick
5.0
Thomas D.
2 years ago
Great job!
nick@knovascarpets.com
2 years ago
Thanks Thomas for taking time to give us feedback! Much appreciated!
5.0
Steve I.
2 years ago
We have been doing business with Knova's for 20 years now and we don't even think of going anywhere else. We've gotten to know the installers who do a great job and you have stood behind everything we have ever purchased from you. Thank you.
nick@knovascarpets.com
2 years ago
Thanks Steve! Sincerely appreciate the business over the years! Have a great 2022!
5.0
Nick W.
2 years ago
Pleased with the carpet. Carpet was installed timely and professionally.
5.0
Judy G.
2 years ago
The guys did a beautiful job. Love my new floor. Would recommend Knives carpet to any one wanting new flooring. Thank you!!
5.0
Glenda D.
2 years ago
Great job-showed up on schedule-carpet looks nice!
5.0
Fran B.
2 years ago
The gentlemen were very nice and got right to work moving the furniture that needed to be moved, and then 2wirked on the living room and one on small bedroom. They were very efficient and very pleasant to me. They even offered to help me move other items nback nitro their place. They vaccumed as they went, then again before they left. My house looks great again with a straight carpet! I was very pleased with their work.
5.0
Kay P.
2 years ago
5.0
Glenda D.
3 years ago
I love the fact that they tell you what to expect and that’s exactly what happens. The staff was helpful in picking out flooring. The installer was conscientious and polite. Avoid the pitfalls of promises that are not kept and go straight to knova’s. Great to deal directly with the owner. They value you as a customer. Very satisfied.
nick@knovascarpets.com
2 years ago
Hey Glenda! Thank you for taking time to leave us a review. I'll let my Dad (Shawn-owner) know about the review. He'll appreciate this :) . Much thanks for your business...have a great 2022! - Nick
5.0
Barb L.
3 years ago
I would recommend Nova's Carpets to everyone. They are very easy to work with and do a great job on installation. Love our new flooring. Thanks again!
5.0
PAUL
3 years ago
Very professional. Easy to work with and fantastic results. WE HIGHLY RECOMMEND THEM!
5.0
Kent C.
3 years ago
Always great service by great people!
5.0
Charlie H.
3 years ago
We really liked the two men who installed our carpet. Very polite They knew what they were doing.
5.0
John L.
3 years ago
Very nice carpet. Feels great and looks great. Install was great and both guys were very knowledgeable and friendly and fast. Would recommend Knovas!
5.0
Annette C.
3 years ago
I am very pleased with my new flooring and carpet. Thanks.
5.0
Catelin D.
3 years ago
Nick helped us find the perfect solution for our unique flooring design request and made sure we had all of the tools necessary for a successful DIY installation. The product he recommended and his tips ensured we had an amazing end result. Thanks so much for your expertise - we will absolutely return to Knova's for our next project!
5.0
Mary S.
3 years ago
Anonymous
last year
Mary! Thank you for the 5 star rating. Have a great year!! - Nick
5.0
Dane R.
3 years ago
Anonymous
last year
Dane! You rock dude! See you soon... - Nick
5.0
Jacob H.
3 years ago
5.0
John D.
3 years ago
They did a great job helping us pick out our carpet and the guys that installed it did a great job.
5.0
T.J. R.
3 years ago
Great service
5.0
Roger C.
3 years ago
II can't make your stars work but we are giving you 4 stars.
5.0
ANDY J.
3 years ago
Will not buy carpet anywhere else! These guys are great and professional!
5.0
TERRY H.
3 years ago
extremely well pleased with great service & great product
5.0
NAN O.
3 years ago
Great experience. Great quality
5.0
Jacob H.
3 years ago
No feedback. Great service and the guys who installed my carpet did a very quick and excellent job.
5.0
MARY C.
3 years ago
Thank for the wonderful job that your men did. The kitchen looks great and you were able to get it done early. We will certainly use your company for our needs in the future and will recommend you to our friends and family.
5.0
Jeff K.
3 years ago
Quality service from day one when selecting materials to the installation.
5.0
JOHN B.
3 years ago
Very good experience, from the measurements to the installation. Very polite and professional, high quality work. We are very pleased with the end result and would definitely return to Knova's in the future.
5.0
CINDY B.
3 years ago
Friendly, reliable. Thanks so much
5.0
Fred H.
3 years ago
We are very pleased with our flooring which was added to a bedroom/study. It flows beautifully from the flooring added in the hallway last year. Thanks to Knova's for a great job and very experienced workmen. Fred & Mary Hauswirth
5.0
Michael H.
3 years ago
Love working with Nick and Stuart, knowledgeable, professional, friendly, and easy to work with. The installers do a great job, they let you know when they are coming and the flooring looks great. I like doing business with a local company who will take care of you and ensure you are satisfied.
5.0
Bob F.
3 years ago
The installation crew was hard working and professional.
5.0
Kathy M.
3 years ago
Very happy with the service! Quick delivery and we love the carpet. Our carpet layer ran out of carpet, due to some mis communication and he made arrangements to take care of the problem!
5.0
Sheila S.
3 years ago
Everything went very smoothly. The store personnel "Stuart" were exceptional.. The carpet and vinyl layers were fast and very pleasant!!!
5.0
Nancy K.
3 years ago
Great service as always!
5.0
Pam B.
3 years ago
Love my new flooring and carpet! Amazing craftsmanship on the installation.
5.0
Jim L.
3 years ago
Installer was excellent !!
4.0
Lori P.
3 years ago
The product wasn't great quality. A lot of the planks had edges broken right out of the box. I expected better.
5.0
Richard E.
3 years ago
We received excellent customer service and the installation was great.
5.0
Luke M.
3 years ago
Love our floors! Great customer service
5.0
Kevin N.
3 years ago
Good price, good product, installers were very nice. I would use them again.
5.0
Kathy D.
3 years ago
Great job by the install crew. We are very pleased with our new carpet and the new look for our home. Thanks.
5.0
Kathie H.
3 years ago
Excellent experience from the time I walked into the store till when the carpet was installed.
5.0
Betty C.
3 years ago
I was very please. It was a little spendy but the workers were professional and very tidy.. thank you.
5.0
Jim J.
3 years ago
Well, you know we went to Lowe's first and couldn't get waited on! Found Knova's on google. Thankfully! Nick was very knowledgeable, professional and helpful 💛installation guys were helpful too! We love the carpet. Highly recommend Knova's if you need carpeting. Kathy and Jim Johnson Hinton
5.0
Cliff&Lori T.
3 years ago
Always a great experience shopping for flooring at Knovas! Great quality products from flooring experts! Knovas is our "go to" place for flooring ... it should be yours too!
Nick K.
3 years ago
Cliff & Lori-Thank you both for your continued business....its is much appreciated! Enjoy the rest of your summer! See you next time :) - Nick
5.0
Val B.
3 years ago
Working with Nick from Knovas carpet was a great experience! It didn't take him long to find the exact carpet that I was looking for. The installers were perfectly on time. They were courteous and did a great job, getting all work done in a timely manner. Will be happy to do future business with this company!
nick@knovascarpets.com
3 years ago
Val-Thank you for taking time out of your day to leave us a 5 star review! Happy to read everything turned out good for you. Enjoy the rest of your summer! - Nick
5.0
Troy P.
3 years ago
5.0
Marsha L.
3 years ago
very helpful; easy to work with; good communication. Nice product.
nick@knovascarpets.com
3 years ago
Marsha-thank you for the 5 star review. Much appreciated!! :)
5.0
Brandon R.
3 years ago
Thank you!
nick@knovascarpets.com
3 years ago
Brandon-Appreciate your business over the years! Enjoy your summer! - Nick
5.0
John K.
3 years ago
Very professional and accommodating!
nick@knovascarpets.com
3 years ago
John-thank you for the 5 star rating! Enjoy your week!
5.0
Marissa M.
3 years ago
Only positive things to say about this business, their employees and their customer service. Everyone was fun and personable but also professional too. The install exceeded my expectations! My carpet looks so crisp and clean and perfect. I will only be using Knova’s for any of my flooring needs moving forward. I recommend it to anyone I know who is in the market to get new!
nick@knovascarpets.com
3 years ago
Hey Marissa! Thank you for taking the time to submit a review on our company! We appreciate the feedback. - Nick
5.0
Anne O.
3 years ago
Good products and service Thankks Nick , Stuart , and Jim
nick@knovascarpets.com
3 years ago
Thanks Anne! Appreciate the order! - Nick
5.0
Linda K.
3 years ago
I'm very pleased how the carpet looks. The carpet layers were very polite and professional. Knovas carpet is the best.
nick@knovascarpets.com
3 years ago
Linda-much thanks! Glad everything looks good! - Nick
5.0
Susan D.
3 years ago
The installers were AMAZING!!! The carpet a dream!
nick@knovascarpets.com
3 years ago
Hey Susan! - I'll let the fellas know. Thank you for your business. - Nick
5.0
Mason G.
3 years ago
Always great service
nick@knovascarpets.com
3 years ago
Hi guys! Thank you so much for the review! Enjoy the rest of your summer!
5.0
Sandy T.
3 years ago
Knova's is great to work with. Very helpful and nice!
Anonymous
3 years ago
Hi Sandy! Thank you so much for your feedback. Have a great summer!! - Nick
5.0
Faith P.
3 years ago
Totally willing to work with us and our budget, and they are super friendly!
Anonymous
last year
Faith-not sure why I am just now seeing this (technology I swear!)....anyways, thank you both so much for your business and your family's business too! Have a great 2022!! - Nick
5.0
Scott E.
3 years ago
Great service. The carpet was installed quickly.
5.0
John S.
3 years ago
The sales people were great and the installers did a very nice job. I would recommend them to friend.
5.0
Doug S.
3 years ago
Carpet layers were fantastic and carpet looks great. Helped wife move some plants along G with lots of furniture. five star
5.0
Tara C.
3 years ago
We are so happy with our carpet and everyone did an exceptional job! Great customer service!!
5.0
John Z.
3 years ago
Great experience as usual.
5.0
Cornerstone C.
3 years ago
The guys did good. they were helpful, did their work and left.
5.0
Brian J.
3 years ago
Excellent service!!!
5.0
Bob K.
3 years ago
Great service
5.0
Larry S.
3 years ago
Great service, carpet looks great
5.0
Don T.
3 years ago
We were very pleased with the product and service we received. Your store has a large selection of products to choose from which made the decision more difficult; however, checking out materials to view made it easier. Staff were friendly, accommodating and easy to work with. Our whole experience was very positive.
nick@knovascarpets.com
3 years ago
Hi Don! Appreciate the feedback! Have a great summer! - Nick
5.0
Faith H.
3 years ago
Best in the business!
nick@knovascarpets.com
3 years ago
Hey Faith! Glad everything worked out for you guys. Tell your folks I said hello! Thanks again! - Nick
5.0
Sandy E.
3 years ago
We are very happy with our new carpet and flooring. Service was excellent and the installers were very professional yet very personable!! We would highly recommend Knova's Carpets!!
nick@knovascarpets.com
3 years ago
Hi Sandy! Thank you for the feedback. We will be sure to let the crew know! :) Enjoy the summer! - Nick
5.0
Richard O.
3 years ago
Great carpet, great installation, and very flexible with us as we did the rooms staggered to allow for us to move furniture.
nick@knovascarpets.com
3 years ago
Hi Richard- Glad everything worked out...appreciate your business!
5.0
Art W.
3 years ago
Stuart was very helpful in picking out our flooring, your installers were great.
nick@knovascarpets.com
3 years ago
Hi Art-Thank you for taking time to leave us feedback. We will be sure to this crew know. Thanks again!
Art W.
3 years ago
You’re welcome and the cookies are delicious. Thanks
5.0
Jim V.
3 years ago
Stuart and Shawn are extremely helpful and provide practical suggestions to fit the budget.
nick@knovascarpets.com
3 years ago
Hi Jim-glad everything worked out. Thank you for your continued business! - Nick
5.0
Rob C.
3 years ago
Good people to work with. Did everything they said, when they said they would do it. Excellent workmanship. I would recommend.
nick@knovascarpets.com
3 years ago
Hey Rob...appreciate your business and recommendations. Thank you for taking time to leave your review. - Nick
5.0
Sharon B.
3 years ago
5 stars Excellent customer service!!
nick@knovascarpets.com
3 years ago
Hi Sharon! Appreciate the 5 star feedback and continued business! Have a great summer! - Nick
5.0
Tori J.
3 years ago
Nick was such amazing help, when picking out our wood flooring fast, friendly service from start to finish would highly recommend to anyone Thank you Tori & Brad Jackson
nick@knovascarpets.com
3 years ago
Hey Tori! It was a pleasure working with you. Thank you for your business & the recommendations...enjoy the summer! - Nick
5.0
Mike G.
3 years ago
Great product and people. Installers were fun, upbeat guys and we enjoyed having them here for the week installing new carpet in our business.
nick@knovascarpets.com
3 years ago
Hi Mike! Appreciate the continued business over the years. Hard to believe its been 15 years or so since we last did the work. Time fly's by. Appreciate it...have a great summer! - Nick
5.0
Peggy K.
3 years ago
KNOVAS IS GREAT!!! Had a great experience there. They were extremely helpful. I would definitely recommend Knovas Carpet!!
nick@knovascarpets.com
3 years ago
Hi Peggy! Thank you for the 5 star review! We appreciate your business over the years. Please tell Doug I said hello! - Nick
5.0
John W.
3 years ago
Fabulous experience from beginning to end! Great selection. Quick turnaround from measuring our rooms to installation.
nick@knovascarpets.com
3 years ago
Hi John & Deb! Thank you for taking time to leave us a review. Have a great summer!
5.0
Joe H.
3 years ago
Long time customer, always happy with our service and support ... its why we keep coming back!
nick@knovascarpets.com
3 years ago
Hi Joe & Jesica! Appreciate your business over the years. It was pleasure visiting with you during the last order pick up. Have a great summer! - Nick
5.0
Damon S.
3 years ago
Sales was very good. Excellent installers. Definitely recommend.
nick@knovascarpets.com
3 years ago
Damon & Laura-Thank you for your review and recommendation! Appreciate the order!
5.0
Harvey D.
3 years ago
We are very happy with our carpet from Knovas Carpets. Everyone was so helpful & professional & very friendly!!! Everyone, Shawn, Nick, Doug & Dennis were great to work with. Thank you!!!
nick@knovascarpets.com
3 years ago
Hi Harvey! Thank you for the great review! Have a great summer!
5.0
Harvey D.
3 years ago
We are very happy with our carpet from Knovas Carpets. Everyone was so helpful & professional & very friendly!!! Everyone, Shawn, Nick, Doug & Dennis were great to work with. Thank you!!!
5.0
Harvey D.
3 years ago
We are very happy with our carpet from Knovas Carpets. Everyone was so helpful & professional & very friendly!!! Everyone, Shawn, Nick, Doug & Dennis were great to work with. Thank you!!!
5.0
Ray S.
3 years ago
Very happy with the carpet, the help by Shawn in the office, and the employees helping in laying the carpet! Very pleased!
nick@knovascarpets.com
3 years ago
Hi Ray-glad everything worked out. Thank you for your business!
5.0
Steve H.
3 years ago
Everyone was very helpful and knowledgeable. Installers cleaned up after themselves so there was no mess for us to clean up.
nick@knovascarpets.com
3 years ago
Hi Steve! Thank you for the review!
5.0
Connie A.
3 years ago
We have purchased carpet from Knova's for over 40 years and they are always polite to work with, offer great prices, and their service in amazing. They go out of their way to help you. We won't buy flooring from anywhere else!
nick@knovascarpets.com
3 years ago
Hi Connie! Appreciate the business over the years. Please tell Dave I said hello! Have a great summer!! - Nick
Connie A.
3 years ago
Will do. You have a great summer too.
5.0
Erin R.
3 years ago
Very happy! I always recommend Knova's to anyone who asks! Jim was the best installer and friendliest guy! Everyone in sales was super helpful.
nick@knovascarpets.com
3 years ago
Hi Erin! Appreciate your business over the years! (((I think I saw your dad the other day at Fareway but wasn't sure (mask).))) Thanks again...have a great summer! - Nick
5.0
Connie D.
3 years ago
Thanks Nick and Sean! Loving my new carpet!
nick@knovascarpets.com
3 years ago
Hi Connie! Thank you! Tell Sara I said hello! - Nick
5.0
Kathy Y.
3 years ago
The two guys who laid my carpet were great! Very professional and also pleasant.
nick@knovascarpets.com
3 years ago
Hi Kathy! We will let them know! Have a great summer!
5.0
Troy W.
3 years ago
Installation went great! We chose Knova's because the service in the past has always been great, and still is! Stuart was great to work with and very knowledgeable.
5.0
Cathy K.
3 years ago
Yes yes and all good!
nick@knovascarpets.com
3 years ago
Hi Cathy-Thank you leaving us a 5 star review! Hope all is well up north! - Nick
5.0
Amber A.
3 years ago
Met all expectations! Everyone involved in the process was great and they followed through on all timelines.
nick@knovascarpets.com
3 years ago
Amber-thank you for taking time to leave us a review. Glad everything worked out! - Nick
5.0
Jamie N.
3 years ago
Very accommodating. Thank you
Anonymous
3 years ago
Hi Jamie-thank you so much for the rating and taking time to stop by! See you soon! - Nick
5.0
Sonya P.
3 years ago
Sales person was very helpful. After comparing, Knova's had the best price. The installation crew was very professional and very friendly. They did a very good job in a very timely fashion. I have already given positive recommendations.
nick@knovascarpets.com
3 years ago
Hey Sonya! We appreciate the feedback and opportunity to earn your business! We will share this with the crew that did the work for you. Have a great 2021! - Nick
5.0
Rev. B.
3 years ago
Well, we didn’t purchase this, Kova’s blessed us with this carpet. We have purchased carpet for our Sanctuary though. The workers are always polite and friendly, considerate of our schedules. They make you feel important. All three workers were fantastic. Hard working and faithful to complete the job while doing it superbly.
nick@knovascarpets.com
3 years ago
Thank you for the positive feedback. We will pass this along to the crew that worked on this phase for you. - Nick
5.0
Katie B.
3 years ago
Second time around and a great experience once again! Salesman and installers were all super friendly. Most definitely will CONTINUE to recommend Knova's carpets to friends and family.
nick@knovascarpets.com
3 years ago
Hi Katie-appreciate you taking time to leave us feedback. Much appreciated and we will certainly let all involved know about your experience with our company. Thanks again! - Nick
5.0
Carolyn S.
3 years ago
We are enjoying our good looking carpet, and appreciate the excellent service by Knova’s Carpets, and the skilled carpet layers who moved all the furniture in and out, layed the carpet, and cleaned up after themselves! Carolyn
nick@knovascarpets.com
3 years ago
Hi Carolyn-we will most definitely let the fellas know about the service they provided. Much appreciated!! Thank you kindly! - Nick
5.0
Kathie G.
3 years ago
We are very pleased with the results of the new carpet. It looks great and the guys who installed it were true professionals. The carpet had a pattern and they made sure that everything was square and aligned. We also had the stairs done and everything matches perfectly. Would definitely recommend Knova’s Carpets
Anonymous
3 years ago
Hi Kathie! Thank you for giving us feedback. We are truly blessed to have installers who take pride in their work. We like to think of them as "flooring artists" ;) . We will be certain to let them see this review. Much thanks!! - Nick
5.0
Kathleen L.
3 years ago
Excellent service and a quality product
Anonymous
3 years ago
Hi Kathleen! Hope things are well!! Thank you so much for taking time to leave us a review! We appreciate your business!! - Nick Knox
5.0
Adam C.
3 years ago
We worked with Stuart at Knovas, he clearly understands customer service. He not only helped us understand the differences in the different types and brands he was patient while we made our decision. When it came to the installation the installers showed up timely and left everything looking great and professional, couldn't have been better. If you need flooring, go to Knovas locally owned...and they are definitely #1 and second place is a long ways behind them. You won't be disappointed.
Anonymous
3 years ago
Hi Adam! Much thanks for the awesome review! Stuart is a true asset to our family owned company and we are pleased that he's been with us for for all these years (30 years give or take). :) Thank you for your business! - Nick Knox
5.0
BJ V.
3 years ago
From start to finish, I would recommend Knova's to anyone! Great work in our home.
nick@knovascarpets.com
3 years ago
Hi BJ & Manda-hope things are well! Thank you for taking time to leave us feedback. It was pleasure working with you all! Have an excellent 2021! - Nick
5.0
Ayron C.
3 years ago
We are very happy. Minor defects in carpet were taken care of and without question. Very positive experience and will definitely do business with Knovas again down the road.
5.0
Jo P.
3 years ago
Everything was great. They worked with us and kept us informed.
5.0
Jason W.
3 years ago
Installation team was great.
5.0
Stacy A.
3 years ago
Everyone we worked with from measurement to install was timely and polite. Love the finished product.
5.0
Brad C.
3 years ago
5 Stars for sure !! We love our new carpet and Sean and Nick and their staff were very easy to work with and the guys that installed our new carpet worked hard to make it look amazing !! Can't wait to get new carpet upstairs next !
5.0
Kathy L.
3 years ago
Excellent service
5.0
Roger S.
3 years ago
Project turned out great Install team did a great job and on time.
5.0
Bob W.
3 years ago
Terrific value in carpet, excellent job of installation, accommodating staff and scheduling! All in all, the best place to get carpet!
nick@knovascarpets.com
3 years ago
Hey Bob & Lynne-appreciate the kind words and business over the years! Have a Merry Christmas!! - Nick
Bob W.
3 years ago
Merry Christmas to you and yours!
Bob W.
3 years ago
Merry Christmas to you and yours!
Bob W.
3 years ago
Merry Christmas to you and yours!
5.0
Paul F.
3 years ago
On the web, Knova's gets good reviews and I had to see for myself, so the next time we needed new carpet we gave them a try. From the moment we walked in the door, the no pressure, yet helpful staff (Stuart) met all expectations. From a wide selection we took our time to choose a carpet we both liked. The order was taken and we were notified about two weeks later when it arrived so we could set up a time for installation. We took care to prepare the area by removing the old carpet and pad. The day before installation was scheduled we got a reminder. On the day of installation a first rate team came to our home and did a careful courteous job which were are extremely pleased with. Those fellows took care to replace some inferior tack strip installed by a previous company in the closets and took time to address a finicky section near the stairs. I wish all such transactions could be as pleasant.
nick@knovascarpets.com
3 years ago
Hi Paul! Hope all is well! Appreciate the feedback! We will be sure to let the installers know about the installation work! Thanks again! - Stuart
5.0
Garry S.
3 years ago
This has been a truly Easy and Wonderful Experience. The Salesman was very interested in finding us the right carpet and flooring for our home. The Installers were very thorough and cleaned everything before they finished. Would absolutely recommend to anyone looking to upgrade their home flooring. Thank you Garry
nick@knovascarpets.com
3 years ago
Hey Garry - glad everything looks good! Thank you for taking time to give us a review! - Stuart
5.0
Jeff R.
3 years ago
Knovas carpet was wonderful to work with!!! Fast installation and wonderful quality carpet! Everyone was very kind! Thank you so much!
nick@knovascarpets.com
3 years ago
Hi Jeff & Nicole! Appreciate the time you took to give us a review! Thank you for your business! Have a Merry Christmas!! - Stuart
5.0
Carol C.
3 years ago
Very pleased with Knova’s Carpet. All the employees are very friendly. Have used Knova’s for our flooring needs for years. And will continue in the future. Thank you for the cookies - what a nice surprise!!
nick@knovascarpets.com
3 years ago
Hi Carol-Thank you for your continued business over the years! Enjoy the Christmas season! - Shawn
5.0
Pam K.
3 years ago
Great job from start to finish! Even cleaning up when done. Would definitely recommend them!
nick@knovascarpets.com
3 years ago
Hi Pam! Thank you so much for giving us review!! Have a Merry Christmas! - Stuart
5.0
Rose D.
3 years ago
Sales person was great. They came right away when water was in basement. Thanks for cookies
nick@knovascarpets.com
3 years ago
Hi Rose-Appreciate you reaching out to us for your flooring needs. Have a Merry Christmas! - Nick
5.0
Lance B.
3 years ago
Very happy with the installation and purchase of our new flooring. Our salesman Stuart was very nice and awesome as well. I would definitely recommend Knova Carpets!!
nick@knovascarpets.com
3 years ago
Hey Lance & Stacy-glad to hear everything looks great! Thank you for recommending us! Enjoy the holiday season! - Stuart
5.0
Rose D.
3 years ago
Great
5.0
Bryan A.
3 years ago
We had the best experience picking out our carpet and flooring. So glad we stayed with a local owned business. From the selection to the installation everything was made easier with the help of MrBrown.
5.0
Hank B.
3 years ago
Always the best service, best selection, and best customer service. Nothing ever left to chance. I recommend Knova's to all my real estate clients. Hank Baker
nick@knovascarpets.com
3 years ago
Hi Hank! Thank you for you business over the years and recommendations to your clients! Have a Merry Christmas! - Shawn
5.0
Robin B.
4 years ago
Knowledgeable, friendly staff. Great products. Timely installation. Thank you!
Nick K.
3 years ago
Hi Robin! Thank you for taking time to give us a review!! Have a Merry Christmas!
5.0
Lori T.
4 years ago
Anonymous
3 years ago
Thanks Lori! Have a great 2021! - Nick
5.0
Stanley J.
4 years ago
very well done
nick@knovascarpets.com
3 years ago
Thanks Stanley for the positive review! Enjoy! - Shawn
5.0
Nickie G.
4 years ago
Yes! We are happy with our installation and would recommend Knova's Carpets. The one thing I would mention is when the gentleman called to set up the date for the installation, he asked about one day when the installation took two days and I had to cancel things for that second day.
5.0
Rita T.
4 years ago
all good
5.0
Doug S.
4 years ago
We go to Knova’s whenever we need carpet. Shawn is very helpful and gives us a good deal. Stewart is also very helpful when it comes to measuring and calculating what is needed. The carpet layers did an awesome job laying the carpet and it looks beautiful. I have recommended Knova’s to anybody looking for carpet. What I enjoyed most: the chocolate chip cookies. 😉
5.0
Pam M.
4 years ago
I will always recommend Knovas carpet to anyone who is looking to do any type of flooring in their house. Their installation guys do wonderful work it always looks great when they get done
5.0
Gregg H.
4 years ago
Yes, would have preferred if installer wore a mask in the house. Salesman gave us good info. Carpet came when it was supposed to. Got a call scheduling. All went smoothly and it looks nice.
5.0
Sue C.
4 years ago
Knova’s personnel were professionals in all aspects from purchase through installation. Yes, I will gladly refer people to Knova’s.
5.0
Michelle S.
4 years ago
Knova’s is the only place in Siouxland we will buy flooring from! Always happy with our service!
5.0
Mary K.
4 years ago
Pleased with the products, sales staff and the install. Both the flooring installers and carpet installers did an expert job. Overall..would highly recommend them!
5.0
Jason B.
4 years ago
We are very pleased with the product and the crews who installed them!!! Is there a special broom we need for the laminate and if so, do you have them?
5.0
Caitlin B.
4 years ago
Great experience! Very friendly. The carpet looks great. We will definitely be back soon! The cookies were an awesome touch and delicious!!
Anonymous
4 years ago
Hey Caitlin-Glad everything looks well! Appreciate the feedback! Your right, those cookies are YUM YUM! The company that bakes those for us will occasionally bring us a batch and most of the time are gone by the end of the day!! :) Take care!
5.0
Dan M.
4 years ago
Knova’s made it so easy! Our installers where great. We really like the carpet, thanks to all!
4.0
Erica D.
4 years ago
Only reason why I didn't give 5 stars is because the person who was installing the carpet, was over a half hour late and resulted in both of us calling about it. Kind of represents bad customer service to me.
Anonymous
4 years ago
Hi Erica-We appreciate you leaving us your review. We have discussed this with the crew and store personnel. It is good to have feedback so we know what areas we need to work better on. Thanks again for your business and feedback above! - Nick
5.0
SARAH R.
4 years ago
We were extremely happy with our carpet installation. We would always recommend Knova’s Carpets. We enjoyed Stuart our salesman the most. He was always there when we needed him and was able to give us numbers and prices quickly and efficiently. He truly listened to what my wants and concerns were with out carpet since it was going in the entire house and he assured us on our choices. Compared to another carpet place in town, knovas was about $2000 cheaper than the competitor (even with a cheaper carpet at the competitor’s location!). 100% recommend!
5.0
BILL M.
4 years ago
It's always a great experience at Knova's from sales to install. Nice to have a quality, local business to deal with and not a big box store.
5.0
Ben S.
4 years ago
Quality product and excellent service. Highly recommend
5.0
SARAH R.
4 years ago
We were extremely happy with our carpet installation. We would always recommend Knova’s Carpets. We enjoyed Stuart our salesman the most. He was always there when we needed him and was able to give us numbers and prices quickly and efficiently. He truly listened to what my wants and concerns were with out carpet since it was going in the entire house and he assured us on our choices. Compared to another carpet place in town, knovas was about $2000 cheaper than the competitor (even with a cheaper carpet at the competitor’s location!). 100% recommend!
5.0
CHRIS H.
4 years ago
5.0
CHRIS H.
4 years ago
Yes, the sales and installation teams were both very professional and pleasant to work with. I have recommended Knova's to family and friends in the past, and will continue to do so.
5.0
STEVE B.
4 years ago
It is always a pleasure doing business with Knovas Carpets. It is the only place I will consider buying any flooring from. Great people and employees.
1.0
Heather M.
4 years ago
5.0
DOUG J.
4 years ago
l have worked with you for about twenty years, and don't want to. go anywhere else. It is easy to recommend Knova's- you are honest, fair, ethical, and always do great installations. What's not to like? I have never had a problem with Knova's-. From top to bottom, you work to make our projects the best you have done, every time.
5.0
KRISTIE M.
4 years ago
Excellent service! The installer did a great job too. Was easy to work with the team at Knova!
5.0
KEVIN H.
4 years ago
Great company and people
5.0
PHIL G.
4 years ago
Yes. All went well.
5.0
PAT T.
4 years ago
Installation was great. Have recommended Knova already. Salespeople were good. Totally satisfied.
nick@knovascarpets.com
4 years ago
Thanks Pat for the review and 5 stars! Enjoy your weekend!! - Nick
5.0
Jennifer L.
4 years ago
My husband and I were looking to carpet our house. This was a new experience for us. We'd heard so many horror stories of other's experiences with purchasing carpet. We went to a competitor and we received zero customer service. We went to Knovas and Dave Baker was wonderful to work with. He was very patient and explained things and gave recommendations which is what we needed. We shopped around but we didn't receive the customer support like we did at Knovas. That was the biggest reason we went with Knovas. The guys came to install my flooring and it's so beautiful!! I will recommend them to everyone who is looking to put new flooring in their home.
5.0
TIM R.
4 years ago
Excellent product and the install crew were very professional, knew what they were doing and did a great job!
nick@knovascarpets.com
4 years ago
Hi Tim! I'll pass this along to our crews! Much appreciated!! - Shawn
5.0
JANICE S.
4 years ago
Have always used Knova’s Carpet! Everyone we deal with is always professional and listens to our needs. From picking out carpet, to measuring and installation!! Highly recommend Knova’s Carpet!!! Keep up the good work!! The Sheehans
nick@knovascarpets.com
4 years ago
Hi Janice! Appreciate your continued business over the years! Have a great weekend! - Shawn
JANICE S.
4 years ago
You have a great weekend too! What a surprise package we got in the mail :-) Yummy cookies! The best Ever!!! Thank You👍🏼😊
JANICE S.
4 years ago
You have a great weekend too! What a surprise package we got in the mail :-) Yummy cookies! The best Ever!!! Thank You👍🏼😊
5.0
AMBER B.
4 years ago
We received a great product and quality install at a very reasonable price.
nick@knovascarpets.com
4 years ago
Amber & Jason-thank you for your order! Have a great weekend!! - Nick
5.0
EILEEN Z.
4 years ago
All was done well😊
nick@knovascarpets.com
4 years ago
Thank you Eileen! - Shawn
5.0
DIANE K.
4 years ago
very professional workers - yes I have already recommended person was Knovas to some of my friends - My salesman was very friendly, knowledgeable about your products and helpful to me when I was trying to decide on color[
5.0
BOB B.
4 years ago
due to our small area I really appreciate the friday and monday install was perfect. Your installers were very helpful and did a great job.
5.0
GORDON J.
4 years ago
Stuart was a great salesperson. The installers worked very hard & did a beautiful job. Thanks to all of you.
5.0
STEVE M.
4 years ago
Highly satisfied with everyone from Stuart, to the installers. All very professional, and I know it will be done right!!
5.0
ALESIA K.
4 years ago
Another great install. Knova’s; The flooring company, I’ve used again, and again, and again!
5.0
DON K.
4 years ago
Staff and product
5.0
LAURINDA F.
4 years ago
Very satisfied
5.0
KEN S.
4 years ago
We are always so happy with the installation of the carpets. I always recommend Knova's Carpets to any of our friends and families when they talk about new carpeting. When we needed advice on brand or quality of different carpeting we knew we could trust Nick and others at the store. We did miss the coffee cups you used to give out :)
5.0
TOM B.
4 years ago
Great job
nick@knovascarpets.com
4 years ago
Thanks Tom for the 5 stars!!
5.0
GORDON J.
4 years ago
Stuart was a great salesperson. The installers worked very hard & did a beautiful job. Thanks to all of you.
nick@knovascarpets.com
4 years ago
Hey Gordon! Glad to hear everything turned out great! Thank you! - Stuart
GORDON J.
4 years ago
Thanks for the cookies!
5.0
JAMES B.
4 years ago
Installation was quick and product was great.
nick@knovascarpets.com
4 years ago
Hi James! Appreciate the 5 star review and feedback!
5.0
Colleen F.
4 years ago
Awesome people. Great service
Anonymous
4 years ago
Hi Colleen-Appreciate the feedback and 5 star rating! Enjoy your summer!! - Nick
5.0
Jerry F.
4 years ago
Our carpet looks great. Installers were quick and considerate. We have had 2 rooms done by Knovas and will definitely use them again.
5.0
Alyssa L.
4 years ago
Great selection and fast installation. I love my new (so soft!) carpet!
5.0
PETE V.
4 years ago
Top notch install. Love the look. Best in town.
nick@knovascarpets.com
4 years ago
Thanks Pete! Appreciate your order!! - Nick
5.0
STEVE S.
4 years ago
Excellent experience and great service. Thanks
nick@knovascarpets.com
4 years ago
Thanks Steve! Appreciate your patience with the shipping/availability from the mill! - Nick
STEVE S.
4 years ago
No problem, we love the floor great working with you
5.0
Dan K.
4 years ago
Yes, very easy to work with! Installers were very professional and pleasant! Did a great job! Will and have recommended to friends and family!
5.0
Alan M.
4 years ago
Thanks again. Recommendations are made and we're happy with our results.
nick@knovascarpets.com
4 years ago
Thanks Alan & Terri! It was a pleasure working with you guys! - Nick
5.0
Tim P.
4 years ago
Great crew to work with and quality job.
nick@knovascarpets.com
4 years ago
Thanks Tim!! Have a great weekend!!
5.0
Brenda N.
4 years ago
We are very happy with the installation and would recommend Knova’s Carpets. The salespeople were very helpful and answered all our questions. It was done in a timely manner and communication was great throughout the whole process from picking out the carpet to final installation.
nick@knovascarpets.com
4 years ago
Much thanks Brenda! Appreciate your review!!
4.0
KAYLA S.
4 years ago
They were really friendly and did a great job! The only thing my husband didn't like was they didn't vacuum up afterwards but otherwise I was very impressed!
5.0
Dan K.
4 years ago
Yes, very easy to work with! Installers were very professional and pleasant! Did a great job! Will and have recommended to friends and family!
nick@knovascarpets.com
4 years ago
Hi Dan! Thank you for the positive feedback!! Have a great weekend!!
5.0
Rochelle G.
4 years ago
Our new luxury vinyl flooring looks great. Our salesman, Nick was very helpful during the process.
nick@knovascarpets.com
4 years ago
Hey Rochelle! Appreciate the feedback!! - Nick
5.0
KARA T.
4 years ago
Very good service and install! From start to finish! We love our new carpet and the install team were great !
nick@knovascarpets.com
4 years ago
Hey Kara-glad to hear the crew was great! I'll let these fellas know!! Enjoy your weekend!! - Nick
5.0
DAVE O.
4 years ago
Awesome
nick@knovascarpets.com
4 years ago
Thanks Olsen's...appreciate your business! - Shawn
4.0
KAYLA S.
4 years ago
They were really friendly and did a great job! The only thing my husband didn't like was they didn't vacuum up afterwards but otherwise I was very impressed!
nick@knovascarpets.com
4 years ago
Hi Kayla-Thank you for the great review! We appreciate your business! - Nick
5.0
Tim B.
4 years ago
Just carpeted another bedroom, Nick & the boys helped us with the purchase, measurements & installation as if they were part of the family!! Couldn't be happier!! Thanks guys!!
5.0
Debbie S.
4 years ago
They are a great company to work with! Nick made it easy to pick carpet! Very knowledgeable! Not pushy ! We’ve had multiple rooms carpeted and ready to have them come measure for the last room and stairway. The guys who installed do great work and are fast! I would highly recommend Knova’s Carpets !
5.0
Marilyn D.
4 years ago
Very nice to deal with. Enjoying our new carpet.
5.0
Kim Q.
4 years ago
We had a great experience! Everyone I worked with were great. The guys that came and laid the carpet were fast, efficient and friendly!
5.0
Dennis P.
4 years ago
Anonymous
3 years ago
Hi Dennis- thank you so much for the star rating. It is truly appreciated! Thanks again! - Nick
5.0
Dave M.
4 years ago
The carpet was exactly what we were hoping for. The installers did a fantastic job. Extremely happy with everything. They were very knowledgeable and it was obvious they enjoyed their work. Their experience showed in the quality of work and attention to detail. The stairs turned out better than we ever expected. True craftsmanship!!! Job well done.
5.0
Jaccie O.
4 years ago
I like my sales person he was very helpful in helping me pick my carpet very please. Yes I would tell people to buy from Knova’ s carpet good people . The guy that laid carpet the very good job
5.0
Stan S.
4 years ago
Yes i was very pleased with the sales and installation they were both friendly and professional
5.0
Stan S.
4 years ago
Yes i was very pleased with the sales and installation they were both friendly and professional
5.0
Ruskin G.
4 years ago
I love the new floor. Oh all the workers were very friendly and very very good the service and all the people we met we’re great.
5.0
Kelly V.
4 years ago
Always satisfied
5.0
Connie P.
4 years ago
Excellent service
5.0
Sue C.
4 years ago
We have purchased all of our flooring through you and we have always been satisfied by all you do. Thank you.
nick@knovascarpets.com
4 years ago
Hi Sue-thank you for the review and the continued business! Enjoy your weekend!! - Nick
4.0
Todd G.
4 years ago
We really appreciate the efficiency to get the carpeting installed! Great service. One thing minor...you might ask your installers to treat an open apartment like their home. They obviously used the restroom inside our apartment. Left a mess all over the toilet seat and didn't flush! The apartment was spotless and ready to rent once carpeting was installed, but it did require bathroom cleaning again after the installation (more than a vacuum of the carpeting).
nick@knovascarpets.com
4 years ago
Hi Todd & Brenda-We appreciate the review and are sorry to read what transpired. We have talked with the crew who installed the carpeting and have shown them this review. I know Shawn tried to call to discuss this with you. Please accept our apologies for the mess they left. - Nick
Todd G.
4 years ago
No worries. Your customer service is awesome and thank you Shawn for the call and the cookies! We will definitely be back.
5.0
Lanie B.
4 years ago
I was VERY pleased with the recent installation of two rooms of lower level flooring. My circumstances with the Installer, Jim, were gratefully, extenuated! I had fallen and torn my left knee, medial, ligament! Jim helped me navigate stairs, as well as replaced a battery in my smoke detector! He was respectful to my door access limitations. Stuart was very pleasant as well, re measuring and ordering exactly what I determined for pre-listing preparations of my house. I appreciated Sean’s preliminary, appointment, dates and times for installation.
nick@knovascarpets.com
4 years ago
Hi Lanie-thank you so much for the kind review. We are happy to see that all things pertaining to your project went well. Thanks again! - Nick
Lanie B.
4 years ago
You’re welcome, and thank you for the cookie tin!
Lanie
5.0
TERESA A.
4 years ago
Knovas is amazing to work with! Great customer service and installers did an awesome job! Would highly recommend them!
nick@knovascarpets.com
4 years ago
Hey Teresa-Thank you for the 5 stars!! We appreciate your business over the years and the recommendations! Thanks again! - Nick
5.0
Jeanna B.
4 years ago
We were happy with the help we received when we were in the store shopping for carpet. The previous business we went to miscalculated and the Knova’s Carpet employee pointed that out to us. We were thankful for his honesty and wisdom. The man who came to measure at our house and the men who installed the carpet were all very friendly. They did a great job and we are very happy with the carpet. It feels soft and plush on our feet. Yes, I would totally recommend Knova’s carpet to others.
5.0
Vicki J.
4 years ago
Excellent experience.
Anonymous
4 years ago
Hi Vicki-Thank you for the 5 star review! Very much appreciated! Enjoy your weekend! - Nick
5.0
Judy J.
4 years ago
We are return customers and have not been disappointed. The selection of quality laminate flooring was impressive and we enjoyed the larger samples that made our decision easier when placing them in the room. We also chose to return to Knova's because of the expert installers. The assistance answering our questions in the store, measuring the large laundry room and bathroom, writing up the order and finding an available installation date were met with friendly and professional personnel. The installation was expertly completed and we love the floor. Thank you for the Christmas Cookies, what a pleasant surprise, and they were delicious!
nick@knovascarpets.com
4 years ago
Hi Judy-hope all is well! Thank you for the 5 stars and detailed review...much appreciated!! - Nick
5.0
Kevin B.
4 years ago
Can't say enough ...They went above and beyond starting with the flooring to the carpet. Seemed like a long process from beginning to end with a few minor issues..They worked with us, even when we asked to delay the carpet installation, realizing they were extremely busy they were able to reschedule ... everything came together in the end. Everybody from the store to the Installers, all were respectful and knew what they were doing..... I feel confident with Knova's they will be there now and in the future to stand behind their product and for future needs Highly recommend Knova's
nick@knovascarpets.com
4 years ago
Hi Kevin-Thank you for order! So glad everything worked out well...thank you for the 5 stars too!! Have a great 2020!! - Nick
5.0
Rhea G.
4 years ago
Great service!
nick@knovascarpets.com
4 years ago
Thanks Rhea!! Appreciate your order! - Nick
5.0
Jason G.
4 years ago
Very pleased! Start to finish everything was very smooth and efficient. We will highly recommend ! Jason and Melissa Guthmiller. P.S thanks for the cookies we received in the mail.
5.0
Lori J.
4 years ago
I would highly recommend Knova's Carpets. They were a great help through the selection and ordering process. They worked with my schedule to get the flooring installed in the time frame I needed it. And the installers did a terrific job! They had to be creative to transition from a tile hearth to the vinyl laminate and it looks terrific!
5.0
Troy P.
4 years ago
Guys were great! Excellent job. Made my Christmas with the speedy install.....
5.0
Kris M.
4 years ago
Love my new carpet. Staff was very friendly, patient, and worked well with me. They were very prompt on the install, getting it done sooner than expected. I replaced carpet that I had purchased from Knova’s 22 years ago and it was still in good shape. I recommend them.
5.0
Austin L.
4 years ago
Yes it was overall a great experience! We will be back!
5.0
Matt S.
4 years ago
Thanks for the great service. Enjoyed the fellowship with the installers. They did a great job. Our living room is very comfortable now that we finally have carpet in the room.
4.0
James N.
4 years ago
Did a great job & was easy process, only advice I would give is have installers clean up when done.
4.0
James N.
4 years ago
Did a great job & was easy process, only advice I would give is have installers clean up when done.
5.0
Becky G.
4 years ago
We are so happy with our carpet installation! Thank you so much for the quick and helpful service! The carpet looks great and we are enjoying it very much!! Great customer service. You deserve all the stars!
5.0
John M.
4 years ago
All was good!!
5.0
Lori C.
4 years ago
Very impressed with Knova's Carpets. From the help we recieved while picking out our carpet to the installation. Top notch. We were allowed to bring home several selections to make sure they matched up with our home. Very helpful. Shawn made suggestions to what kind of flooring to use when we weren't quite sure if we wanted carpet or vinyl or wood. We are so happy with the results. Thank you to a top notch store and crew! ~ One Happy Customer!~
5.0
Rick R.
4 years ago
We love doing business with knovas! We highly recommend them. Great salesperson and installers, the finish installation is beautiful and very well done! Thanks knovas
5.0
Brian T.
4 years ago
They billed us exactly what their quote stated. Installation was on time, and very well done. They called the same night of the install to follow up. No complaints, highly recommend.
5.0
Carl J.
4 years ago
Was pleased with all aspects of this transaction from sales person to carpet installer.
5.0
Jon K.
4 years ago
5 stars for Knova’s Carpets! We are return customers and plan to continue. We have and will recommend Knova’s to others. They guide you, but give you space to browse. Installation was painless to us, maybe not so much for the installer! The flooring came with a free mop and cleaning solution. The finished floor was even better than I expected! Thank you Knova’s!
nick@knovascarpets.com
4 years ago
Hi Jon & Patty-appreciate your continued business! Have a Happy Thanksgiving!
5.0
Mike C.
5 years ago
Everything looks great. We're very happy with the installation, especially the steps. We will definitely recommend Knova's. Nick, Stewart and Sean were all very good to work with. Pat is happy, so I am happy :).
nick@knovascarpets.com
4 years ago
Hi Mike & Pat-appreciate the positive comments. We will let the crew know. Happy Holidays! :)
5.0
Tom C.
5 years ago
Knova's is the best!! We would recommend it to everyone!
nick@knovascarpets.com
4 years ago
Thanks Tom & Peg! Merry Christmas to you both!!
5.0
Joel T.
5 years ago
It was well done and only 1 item is being addressed as of now. Hoping this will be taken care of. All employees were pleasant and professional. Done in a timely manner and stuck to schedule. Even a little better than what we discussed and that helped out a lot. Yes, will recommend!
nick@knovascarpets.com
4 years ago
Thanks Joel! Appreciate your continued business!! Enjoy the holidays! :)
5.0
Richard L.
5 years ago
Thank you for the great work! Knova's came highly recommend, and we very satisfied with our Knova's experience. We will always recommend Knova's.
nick@knovascarpets.com
4 years ago
Thank Richard & Jessica! Have a Happy Thanksgiving!! :)
5.0
Lydia K.
5 years ago
NIck is always my go to guy when I need carpet! Thank you Nick for putting up with me and providing such good customer service!
nick@knovascarpets.com
4 years ago
Thanks Lydia! Hope all is well with you guys!! - Nick
5.0
Carla G.
5 years ago
Our salesperson (Stuart) did a great job helping us pick out a quality carpet that was cost effective and matched carpet in another area of our house that we were not replacing at this time. They were fast with everything from being able to schedule a time to come measure, to getting our carpet in after we ordered it, to scheduling the installation. We are very pleased with the entire process and our new carpet!
5.0
Rachel C.
5 years ago
Quick, professional, did a great job.
5.0
Richard E.
5 years ago
Salesperson was very knowledgeable and helpful. Installation was great.
nick@knovascarpets.com
4 years ago
Thank you for the great review! Much appreciated!! :)
5.0
Richard E.
5 years ago
Salesperson was very knowledgeable and helpful. Installation was great.
5.0
Joe W.
5 years ago
Salesperson was extremely helpful, friendly and knowledgeable. He made the experience very painless. The installers did excellent work and were extremely courteous.
5.0
Linda S.
5 years ago
I would definitely recommend Knova's Carpets! They are so helpful but not pushy in helping you find just the right flooring for you. My salesperson, Nick is very knowledgeable and knows his business very well. The showroom is large and there is a LOT to choose from! They have installed a section of our carpet three times due to flooding and have done a very good job every time. They are definitely a good company to work with. Very honest and dependable!
nick@knovascarpets.com
4 years ago
Thanks Linda for the kind review! :) Tell John I said hello! Happy Thanksgiving to you all! - Nick
5.0
Jeff C.
5 years ago
very good experience for the complete process from first looking for samples to install
nick@knovascarpets.com
4 years ago
Thanks Jeff! Hope all is well! Happy Holidays! :)
5.0
Wes H.
5 years ago
No installation, would recommend Knovas and Nick to anyone.
nick@knovascarpets.com
4 years ago
Thanks Wes! Appreciate your continued business! Happy Holidays!
5.0
Joe T.
5 years ago
We don't shop anywhere else. Sean is a great guy. If we need carpet, we go to Knova's. The guys that install the carpet are very professional, knowledgeable and have great personalities.
5.0
Barb E.
5 years ago
Thank you Nick and staff from start to finish. Everyone involved were courteous, professional, and friendly. Appreciated that the guys who can to our house to measure , install, and clean up came on schedule. You carpeted 3 bedrooms, so happy with the new look. Also Stuart delivered our area rug and helped place it on the floor, thank you for that extra help. Great job everyone!
Anonymous
5 years ago
Hey Barb! It was a pleasure working with you and Mike. Glad everything worked out! Take care!! - Nick
5.0
Dawnn M.
5 years ago
Great company to do business with. The guys are very professional and knowledgeable and when they say they're going to do something they do it !
nick@knovascarpets.com
4 years ago
Thanks Dawnn! Happy Holidays! :)
5.0
Carol H.
5 years ago
The gentlemen who installed our carpet in the bedroom and the flooring in the family room and kitchen. Were the best! Highly recommend them!
5.0
Bill A.
5 years ago
Always great service and price. You're our carpet store. Thank you!
5.0
Patsy M.
5 years ago
Stuart was very helpful and measured the area promptly. The two gentlemen they sent to install carpet and pad were very polite and excellent installers. I will definitly use Knova's Carpets in the future.
5.0
Kevin W.
5 years ago
Carpeted rooms look great Installers very friendly & knowledgable
5.0
Amanda K.
5 years ago
Both Nick and the installers were amazing to work with. Very friendly and professional.
5.0
Chris K.
5 years ago
Your guys did a great job!! And, thanks for the cookies!! Chris Knudson
5.0
Brooke L.
5 years ago
We love Knovas! We don’t even look around at any other store! They are the best!
5.0
Rachel B.
5 years ago
Excellent selection and service. All the way from the first day I walked in their door to many many samples I brought home and the final installation. They have earned my business for flooring from here on out. And I thank them for making this such a nice experience.
5.0
Craig A.
5 years ago
Everything was great,did a wonderful job of installation, have bought from Knova's before and will again,excellent service. Craig and Cindee Arnett
5.0
Connie H.
5 years ago
5.0
Luci M.
5 years ago
The installers were very professional and friendly!
5.0
Barb F.
5 years ago
Salesman was great allowing me to have samples for extended time to make my choices. Very satisfied with installation of both my wood flooring and carpeting. All installation workers were very polite. One of the installers putting in my kitchen flooring actually came back to fix squeaks in my living room before the carpet was installed.
5.0
Jeff G.
5 years ago
Everyone there was so helpful and professional and the installation crew were amazing as well we will definitely be back!!!
5.0
Kathy E.
5 years ago
Everyone is so kind and accommodating. Install guys are top notch! Efficient, clean, courteous and easy to work with. You pick the time for install and they are there on time and ready to work. Another great experience! We love Knova’s and our new hardwood floors!
5.0
Eric H.
5 years ago
Good professional work
5.0
Jan C.
5 years ago
My experience with Knova’s was very good from when I first came in looking to find what I wanted - taking the time and not rushing me as I looked - right up to the installation - you are great people to work with
5.0
Jan C.
5 years ago
My experience with Knova’s was very good from when I first came in looking to find what I wanted - taking the time and not rushing me as I looked - right up to the installation - you are great people to work with
5.0
Jan C.
5 years ago
My experience with Knova’s was very good from when I first came in looking to find what I wanted - taking the time and not rushing me as I looked - right up to the installation - you are great people to work with
nick@knovascarpets.com
5 years ago
Thanks Jan!!
Jan C.
5 years ago
You are welcome - I would recommend you to all I know - thanks again for the great service
5.0
Lanette F.
5 years ago
5 stars. The floor looks great. Everything was clean and neat when installers were finished.
nick@knovascarpets.com
5 years ago
Thanks Lanette! Enjoy your summer!!
5.0
Bev J.
5 years ago
Great job all the way around!!!!! Would highly recommend .
nick@knovascarpets.com
5 years ago
Thanks Bev! Appreciate the feedback!
5.0
Bob S.
5 years ago
Awesome service, prompt and professional, will definitely do business with Knova's again!
nick@knovascarpets.com
5 years ago
Thanks Bob!!
5.0
Scott B.
5 years ago
The installation crew were ROCK STARS! They got the project done in a short time and cleaned up afterwards.
nick@knovascarpets.com
5 years ago
Thanks Scott!!
5.0
Jason C.
5 years ago
WE loved the renovated show room and Nick was very responsive to get our products ordered and installed efficiently.
nick@knovascarpets.com
5 years ago
Thanks Jason! The renovation is nearly complete! Appreciate your business! Take care!
5.0
Mike N.
5 years ago
Our experience with Knova's Carpets was wonderful! The carpeting and flooring look beautiful. Everyone we dealt with was awesome, from Nick, to Stewart, to Lance and Kevin, to Shawn, to Doug and his brothers!!!! All were professional, knowledgeable and very cretinous. The craftsmanship was all around superb!!! I would recommend Knova’s Carpets in a heartbeat.
nick@knovascarpets.com
5 years ago
Thanks Mike for the kind words! :)
5.0
Jerry K.
5 years ago
On time. very well done. I was amazed how quickly he got done and how professional he was!
nick@knovascarpets.com
5 years ago
Thanks Jerry! :)
5.0
Jill H.
5 years ago
Absolutely no complaints Service was perfect
nick@knovascarpets.com
5 years ago
Thanks Jill!
5.0
Gale B.
5 years ago
Love our new carpet! Installers did an excellent job!
nick@knovascarpets.com
5 years ago
Hi Gale! Glad to hear they did a good job! Enjoy your summer!!
5.0
Celia S.
5 years ago
Everything was great, from the ordering, to the measuring, and to the installation. And, everything LOOKS great, too!
nick@knovascarpets.com
5 years ago
Hi Celia-Appreciate your business over the years! Have a great summer!
5.0
RICHARD M.
5 years ago
The work done was excellent, the floor looks great and it was done at a fair price. I would go back to Knova's for any future flooring needs.
nick@knovascarpets.com
5 years ago
Good stuff Richard....appreciate the kind words! :)
5.0
MICHAEL J.
5 years ago
installation crew was awesome! Respectful’ quick, asked questions, were able to get my flooring under my fireplace. It looks amazing. Felt like I has family over to install my floor!
nick@knovascarpets.com
5 years ago
Right on Michael! Appreciate the details on the installation process! Enjoy your summer!! :)
5.0
KAREN L.
5 years ago
Knova's is the best place to buy flooring. They are knowledgeable and helpful when purchasing any type of flooring.
nick@knovascarpets.com
5 years ago
Thanks Karen for taking the time to leave us some feedback!
5.0
RASHELLE K.
5 years ago
They were very organized very friendly and was very patient waiting for the hardwood floors to get done so they could install the carpets I would recommend him to anybody
5.0
RON A.
5 years ago
carpet quality is great and installation went quickly and cleanly. very courteous installers.
nick@knovascarpets.com
5 years ago
Thanks Ron & Judy-much appreciated!!
5.0
Tara S.
5 years ago
Quick service and looks great!
5.0
Mark D.
5 years ago
No pressure for the sale,once I made my choice every thing went quickly did not have to wait long for measuring or installation. Installer was very professional, I showed him a couple of things that I wanted done and left. I came home to brand new carpet and was not disappointed at all.
5.0
Mark D.
5 years ago
No pressure for the sale,once I made my choice every thing went quickly did not have to wait long for measuring or installation. Installer was very professional, I showed him a couple of things that I wanted done and left. I came home to brand new carpet and was not disappointed at all.
5.0
Andrea M.
5 years ago
Excellent customer service! Professional service! Only place I go for all my flooring needs!
5.0
Sue J.
5 years ago
Installers did a great job, very efficient, friendly and carpet looks awesome! Thanks.
4.0
Mike D.
5 years ago
Excellent job. They have done work for us several times. Quality workmanship.
nick@knovascarpets.com
5 years ago
Thanks Mike! We appreciate your continued business! :)
5.0
Randy G.
5 years ago
X
5.0
WAYNE V.
5 years ago
Always friendly, knowledgeable staff and installers!!
5.0
ALICIA S.
5 years ago
They had great customer service & did a great job on installing it. I also appreciate them sending chocolate chip cookies for a thank you gift they were so good. Will refer and friends & family if they are looking for any flooring.
nick@knovascarpets.com
5 years ago
Appreciate the feedback Alicia!
5.0
CINDY M.
5 years ago
The entire process went very well. Nice job!
nick@knovascarpets.com
5 years ago
Thanks Cindy! Enjoy your summer!! :)
5.0
Unbridled H.
5 years ago
Shawn and the Knova's team are awesome. Professional, polite, on time and get the job done the first time. Will be going back for sure. Thanks guys!
Anonymous
5 years ago
Hi there! - We appreciate the positive feedback as online reviews are today's form of "word of mouth" advertising. What job name or customer name would your project have been under so I can let the specific crew know your thoughts? Thank you! - Nick
5.0
JASON L.
5 years ago
Knova’s did a great job installing carpet in our new place. The selection, quality, price and service was fantastic. I recommend Knova’s.
5.0
SCOTT D.
5 years ago
Job well done.
nick@knovascarpets.com
5 years ago
Thanks Scott....appreciate it!
5.0
Brian W.
5 years ago
We got really nice flooring and the staff and installers were great thanks Knivav's Carpets.
Anonymous
5 years ago
Hi Brian-glad everything went well! We sincerely appreciate your business and positive feedback! Thank you! - Nick
5.0
BOB C.
5 years ago
Work was done on time and very professional! Excellent place to purchase flooring!
5.0
RHONDA A.
5 years ago
Variance wonderful product would recommend canova's to anyone thanks so much
5.0
Sandy O.
5 years ago
Yes, professional
Anonymous
5 years ago
Hi Sandy-We appreciate the positive feedback. Is there is a specific job name or project that I can attach this rating too? Thank you! - Nick
5.0
Shannon R.
5 years ago
Great service from beginning to end. Prompt arrival for measurement appointment, low pressure environment when selecting flooring, and extremely professional installation team. Highly recommend.
Anonymous
5 years ago
Hi Shannon-glad to see everything went well! Thank you so much for taking the time to leave us feedback! Much appreciated!! - Nick
5.0
DOUG E.
5 years ago
From top to bottom a very good experience. I would recommend Knova to anyone! Thanks my home looks so nice!
5.0
Troy W.
5 years ago
Anonymous
5 years ago
Hi Troy-glad to have you as our new rep for Kraus Flooring. Have a Happy New Year!
5.0
PEGGY H.
5 years ago
Will definitely recommend Knovas Carpets to all my friends! Beautiful, high quality carpet! Professional, knowledgeable, and friendly staff made the purchase quick and easy. Installers were professional, curteous, careful and tidy!
5.0
STEVE B.
5 years ago
The carpet and installation looks great! Also, very much valued the sales and election experience!
5.0
JAMES O.
5 years ago
Everything about Knova’s carpet my husband and I LOVE! The salesmen was awesome, the installation guy was awesome. We got carpet from there about 3 years ago for our living room and just this past week we had a bedroom done. VERY happy and will be using them in the future for sure!
5.0
ANNETTE L.
5 years ago
We were especially impressed with the installation & men. Carpet installers went above expectations when they learned we were having company in a few days. Very much a perfectionist and cleaned up after the job. Nice to have in our home! Communicated very well re arrival etc which I also appreciated
5.0
DARRELL C.
5 years ago
Every thing turned out well thank you Darrell Carr
nick@knovascarpets.com
5 years ago
Awesome! Thanks Darrell! Zac (installer) showed me the pictures of the job and things looked good. Appreciate the opportunity! Have a Happy Thanksgiving! - Nick
5.0
PAT C.
6 years ago
Very satisfied with both the flooring and the gentlemen installing the floor. Well done! Thank you.
5.0
JEFF W.
6 years ago
Great service. Everyone was wonderful
5.0
SALLY S.
6 years ago
The carpet is great and the installation went smoothly. There is nothing better than new carpet!
4.0
JESSICA B.
6 years ago
Stuart was great to work with. Got back to me quickly and answered all of my questions. The installers were great, however one of them accidentally broke my light fixture, no harm no foul, we were going to replace it anyway. He was very apologetic. Took two days for installation instead of one but it turned out great.
4.0
JESSICA B.
6 years ago
Stuart was great to work with. Got back to me quickly and answered all of my questions. The installers were great, however one of them accidentally broke my light fixture, no harm no foul, we were going to replace it anyway. He was very apologetic. Took two days for installation instead of one but it turned out great.
4.0
JESSICA B.
6 years ago
Stuart was great to work with. Got back to me quickly and answered all of my questions. The installers were great, however one of them accidentally broke my light fixture, no harm no foul, we were going to replace it anyway. He was very apologetic. Took two days for installation instead of one but it turned out great.
5.0
JAY H.
6 years ago
Very friendly and professional at every step, from selection to ordering to installation. And... there are cookies! Highly recommend.
5.0
MARY P.
6 years ago
Very pleased. Installers were too notch.
5.0
KYLE P.
6 years ago
The carpet looks great! We will be doing our upstairs next!!
4.0
KARLA U.
6 years ago
Friendly salesman, clean showroom
5.0
JIM H.
6 years ago
Shaun and Nick are always wonderful and we are never disappointed!
5.0
Jim L.
6 years ago
The floors look excellent and we appreciated the fact that your people would take the time and work over the weekend so we did not disrupt our daily business. Thank You !!!
nick@knovascarpets.com
6 years ago
Hi Jim - We are glad to hear this! Thanks for writing us a review, and know that we would be happy to help you with anything that may you need in the future!
5.0
Sonya N.
6 years ago
Everything was perfect! Thanks again!
nick@knovascarpets.com
6 years ago
Hey Sonya- We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
RYAN L.
6 years ago
Stop with the surveys!
nick@knovascarpets.com
6 years ago
Hi Ryan-the web developers have hopefully corrected the repeated request for reviews. Our apologies! Thank you for bringing this to our attention.
5.0
JENNIE B.
6 years ago
Na
5.0
Rita T.
6 years ago
Good service and quality Shaw carpets. Highly recommend.
Anonymous
6 years ago
Hi Rita-thank you for taking time out of your day to review our family owned business! We appreciate your business! - Nick
5.0
JODY S.
6 years ago
Some of our friends had mentioned to us that they received some really good deals at the big box stores when they bought their carpet, but were totally dissatisfied with their installation. That's why we went straight to Knova's. Stuart measured our home with a free estimate. We picked out the carpet and received the final estimate. Two weeks later we were contacted and we set up a time for installation. The two experienced installers arrived at 8:00 each morning and finished the difficult job in two days. We were extremely impressed with all facets of the project.
5.0
ANGELA L.
6 years ago
We had a great experience with Knovas from start to finish. From choosing the carpet, to getting it installed and everything inbetween the guys were awesome!! Thanks so much, Lias Family
5.0
WAYNE D.
6 years ago
I felt we were the only customer you had,from Stuart's coming for measuring to the top of the line installers . Our satisfaction seemed to be their biggest concern. I also want to THANK THEM for all the help they gave us with helping move furniture out and back it sure helped save my back. I will continue to shop at your store,if for no other reason the service your installers put forth.I would recommend to anyone. THANK YOU Wayne &Marlys Dose
5.0
SHELLY S.
6 years ago
Once again Knova's Carpets exceeded my expectations--I have used them numerous times and every time they deliver a very good product at a good price. The sales staff is always helpful, friendly & knowledgeable . The installers do a great job, clean up & are great to work with.
5.0
DAVE B.
6 years ago
We just mainly appreciate Shawn's patience. We 1st picked out carpet that did not meet our needs when installed. Our second selection met our needs so we decided to carpet an additional room to hopefully make up any monies lost for our 1st bad selection. The carpet installers were professional and did a great job.
5.0
LAURIE W.
6 years ago
As soon as we came thru your doors, there was someone there to answer our questions and show us what we wanted to see--no pressure, just helpful suggestions. After we decided on floorings, it was a quick turn around to measuring, ordering, and installing it. Very happy with all aspects of this experience.
5.0
Rita T.
6 years ago
Excellent workmanship! Very pleased with carpet and pad. Thank you!
5.0
Peg G.
6 years ago
Just got our new carpet for the library in Mapleton. Wonderful service from purchase to installation. A very refreshing experience.
Anonymous
6 years ago
Hi Peg- Thank you taking time to review our company! We appreciate the opportunity! Have a great rest of the summer! - Nick
0.0
Maureen T.
6 years ago
Seemed very professional. Carpet was installed very quick & looks very nice. Good job!
0.0
Dennis T.
6 years ago
I was very happy with the installation and how the pattern was laid to fit the room. I was not pleased with how they laid the metal transition strip. It was obvious there was trim board to be replaced and they just ran the metal strip from wall to wall which would mean putting the trim boards over top of the metal and not butting up to it. They also put the cove base right up to the walls, again not leaving room for the trim boards. There was excess glue on the cupboard where the last piece of cove base was replaced. Then they just disappeared without a word! They were either in a big hurry to get elsewhere or they knew I would not like how they finished the doorways. I had to have the carpenter redo the doorways and coves as they should have been done to make my wife happy. The sloppy finish ruined a good experience!
5.0
Deb D.
6 years ago
Novas did a super job. Very impressed with all parts of carpet service. I would recommend to all.
0.0
Peggy R.
6 years ago
Knova’s carpet was great to work with! Their showroom has great selections and the salesman was more than happy to explain the various types of carpet and give as many carpet samples as needed to help me make the right decision. The carpet installation was a breeze - the installers were on-time, professional, and very experienced. I recommend Knova’s Carpet to anyone needing to replace carpet.
nick@knovascarpets.com
6 years ago
Hey Peggy! We are happy to hear that we were able to provide you with a smooth and speedy experience with us! Thanks for taking the time to write us a review. Have a great weekend! :)
0.0
Peggy R.
6 years ago
Knova’s carpet was great to work with! Their showroom has great selections and the salesman was more than happy to explain the various types of carpet and give as many carpet samples as needed to help me make the right decision. The carpet installation was a breeze - the installers were on-time, professional, and very experienced. I recommend Knova’s Carpet to anyone needing to replace carpet.
5.0
Lisa S.
6 years ago
saleaman was very helpful in answering questions and installer was efficIant and friendly.
nick@knovascarpets.com
6 years ago
Hi Lisa-We are happy to hear that we were able to provide you with a smooth and speedy experience with us! Thanks for taking the time to write us a review! - Have a great weekend!
0.0
Aaron W.
6 years ago
My carpet looks great after their installation.
nick@knovascarpets.com
6 years ago
Hi Aaron-We are happy to hear that you had a great experience with us! Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
0.0
Chris M.
6 years ago
0.0
Katie P.
6 years ago
0.0
Vern
6 years ago
nick@knovascarpets.com
6 years ago
Vern-Thank you for your review. We appreciate the opportunity! - Nick
Vern
6 years ago
Anytime. You have always gone above our expectations. Job well done.
0.0
Brent B.
6 years ago
0.0
CYNTHIA D.
6 years ago
The service is amazing!!! The two gentlemen who installed work very hard and are very passionate about making sure it looks great. We love our carpet! Thank you Knova's... you did us proud!
nick@knovascarpets.com
6 years ago
Hey Cynthia-We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future! - Nick
5.0
Bill F.
6 years ago
No pressure sales. Good knowledge. Great communication!
Anonymous
6 years ago
Hi Bill-we appreciate the kind review and appreciate your business! Have a great year!
3.0
JANE O.
6 years ago
We chose to buy our new bedroom carpet from nearby Knova’s Carpets, and couldn’t be more delighted! The salesman was helpful and informative, the installers were pleasant, fast and cleaned up their mess, and it was all done at a very reasonable price. The carpet is so thick and soft to walk on. I love it! We should have done this years ago. Thanks, Knova’s Carpets, for rejuvenating our home. We’ll definitely shop there in the future!😀
5.0
TAMMY K.
6 years ago
As always, Knova's did not disappoint! Great customer service, install was scheduled quickly and completed quickly, and the price was great.
1.0
GREG M.
6 years ago
The price was great, service was great and the carpet looks really good.
5.0
MARCI T.
6 years ago
I had a great experience with Knovas Carpet. They were so helpful when picking out carpet that I needed. The salesman Nick was amazing. Answered all the questions that I had in temps to the quality of the carpet. Very knowledgeable. The delivery was right on time and the carpet layers did a great job on installing the carpet. I would recommend Knovas Capet to everyone. You will not regret it.
3.0
COLLEEN S.
6 years ago
Very good experience both with sales and installers
5.0
ROD J.
6 years ago
The installers were pleasant and courteous and did a very good job. The flooring looks very nice.
5.0
LUCY M.
6 years ago
It was ok. I can't say anyone was overjoyed we were buying carpet . We did get the carpet installed before the first date that was offered. I made the call to the store to even find out if the carpet arrived.
5.0
Carol N.
6 years ago
Carpet we selected is beautiful. Knova's came out twice to measure as we were remodeling and room sizes were changing. Installation crew was courteous and highly skilled. Results are awesome. We highly recommend Knova's. Thanks for a job well done!
5.0
KARL
6 years ago
The entire process was professional and we felt appreciated along the way from picking out carpet to the installation. Shawn was awesome at keeping us informed on the shipping and then installation date. The YFC Underground Teen Center now looks fresh and smells fresh! Thanks Knova’s!
5.0
DAVE P.
6 years ago
They were great to work with. Nick is really personable and up front about rebates and sales coming up. Really worked to fit into our basement remodel schedule
3.0
SONJA F.
7 years ago
Wonderful experience with carpet and carpet installation. Could not ask for better. Professional, knowledgeable, helpful. Glad I came to Knova Carpets
5.0
ANDY S.
7 years ago
The product saleman was very understanding of what I needed. The installation was quick and did a very good job. The store appearance looked fantastic and was very clean. Would recommend to any one to go here for flooring.
5.0
Brian A.
7 years ago
Nick went above and beyond to find us engineered flooring and carpet that was in budget, practical, and visually appealing. Lance and Kevin are true craftsman. Their installation is flawless. Highly recommend Knova's. Local business service with extraordinary prices.Purchased additional carpet to finish our basement and Knova's delivered again! Nick was able to get us the carpet we wanted and make it work with our budget. The installation is perfect and very timely! Knova's is the best!
Anonymous
8 years ago
Hey Brian-glad everything looks great! We appreciate your continued business and it was a pleasure working with you and your wife! Have a great summer! Take care and thank you! (p.s.-free cleaner for the carpet and wood floor. Stop by and grad some when you need it)
4.0
CHERI M.
7 years ago
We have had several experiences with Knova's and they have all been positive! Everyone we have worked with has been so helpful! Thank you for the great products and customer service!
5.0
ELLIS C.
7 years ago
Love the carpet,the installers were professional., helpful and thoughtful. The cookies were a great touch and I will be back when I do the next three rooms. It looks wonderful, I have recommended you to friends
4.0
TIFFANY B.
7 years ago
The install went very smooth and the guys were very professional,friendly,respectful,tidy and did a great job! Thanks
5.0
JESSE L.
7 years ago
Everyone at Knovas is always friendly and helpful when I go in there. The store is nicely setup and they have a great selection!
5.0
NICK B.
7 years ago
They cleaned up before they had left and did a great job overall
3.0
ANDY G.
7 years ago
I can't say enough good things about Knovas carpets, from their fantastic showroom of products to their friendly service in sales and installation they are top notch!!!! Siouxland is lucky to have them!!!!
4.0
RENEE L.
7 years ago
Very happy with the product, install and your staff was very pleasant!!!!!
4.0
BRIAN M.
7 years ago
We have been very pleased with Knovas! From sales to installation, we have felt we were dealing with honesty & fairness. We will continue to use Knovas for flooring needs!
5.0
sue m.
7 years ago
Excellent job of laying carpet and hard surface flooring. Picked up everything after. When they moved furniture they were careful with it and made sure it got back where it was.
5.0
HOLLY S.
7 years ago
Being new to the area, I was asking for referrals to buy flooring and an insurance agent strongly referred Knova's based on her past experience. From start to finish, working with Nick at Knova's has been a pleasure. The installation crew even worked over a weekend so we could move in sooner. Overall superb experience - will definitely be a repeat customer!!
5.0
SUE M.
7 years ago
Experience at this store was the best- installers super nice- I will buy here again👍
5.0
clarahan3
7 years ago
We had Knova's carpet our entire upstanding they did a great job. Very professional and easy to work with. Their installers were very courteous and did the job in a very timely fashion. We will definitely use them again and would highly recommend Knova's.
5.0
CHRISTINE H.
7 years ago
Stuart Brown was my salesman that worked with me and he was absolutely amazing. Very nice, not pushy. When the installers came they were even friendly and sincere! The final product looks gorgeous. I am so happy with my experience at Knovas carpet I will never go anywhere else!
5.0
DOUG T.
7 years ago
The experience was great and the help was awesome!!
5.0
WRAY W.
7 years ago
Extremely pleased with the product. Installation was a breeze. The crew was in and out in two days. Always cleaning up after themselves, shoes off etc. would recommend to anyone and would use them again in the future !
5.0
Sue H.
7 years ago
Great product, great people and great service. Who could ask for anything more? From new construction to replacement project, we have been extremely pleased and would not go anywhere else for our flooring needs.
Anonymous
5 years ago
Hey Sue-Not sure why I didn't see this much earlier than now, but we greatly appreciate the positive feedback and the business over the years! Have a great summer! Thank you! - Nick
5.0
SUE H.
7 years ago
Great product, great people and great service. Who could ask for anything more? From new construction to replacement project we have been extremely pleased and would not go anywhere else for our flooring needs.
5.0
DIRK H.
7 years ago
From beginning to end our experience was exceptional! Nick and Shawn listen to your wants. Carpet installers removed our old carpet and installed new expertly. We love our new carpet!
5.0
JOE W.
7 years ago
We picked Mannington because our previous flooring was Mannington and we liked it so well. Nick Knox went above and beyond great customer service. The first installation didn't meet expectations. Our whole house had a thick layer of dust from sanding. Need to have a vacuum on sander or curtain off the working area. Took us a week to wash everything down. Second installation was great. Very pleased that the defects in the first flooring was warrantied. Very satisfied.
5.0
JOE W.
7 years ago
We picked Mannington because our previous flooring was Mannington and we liked it so well. Nick Knox went above and beyond great customer service. The first installation didn't meet expectations. Our whole house had a thick layer of dust from sanding. Need to have a vacuum on sander or curtain off the working area. Took us a week to wash everything down. Second installation was great. Very pleased that the defects in the first flooring was warrantied. Very satisfied.
5.0
JOE W.
7 years ago
We picked Mannington because our previous flooring was Mannington and we liked it so well. Nick Knox went above and beyond great customer service. The first installation didn't meet expectations. Our whole house had a thick layer of dust from sanding. Need to have a vacuum on sander or curtain off the working area. Took us a week to wash everything down. Second installation was great. Very pleased that the defects in the first flooring was warrantied. Very satisfied.
5.0
JOE W.
7 years ago
We picked Mannington because our previous flooring was Mannington and we liked it so well. Nick Knox went above and beyond great customer service. The first installation didn't meet expectations. Our whole house had a thick layer of dust from sanding. Need to have a vacuum on sander or curtain off the working area. Took us a week to wash everything down. Second installation was great. Very pleased that the defects in the first flooring was warrantied. Very satisfied.
5.0
ran n.
7 years ago
Stuart was a pleasure to work with and we will be looking to working with him the future .Great carpet and great price .
5.0
CAROL D.
7 years ago
My experience in every regard was positive! I have past experience with Knova's Carpets so I knew this time would be just as exceptional as times in the past. Their knowledge about the products they sell is impressive . They are very attentive to what you need and want from the sale through installation! Great people to work with!
5.0
KACEY K.
7 years ago
We could probably go to a few different places to purchase the carpet we recently had replaced, but we went back to Knova's. And the biggest reason is because of customer service. Everything about our experience with Knova's has been fantastic. The staff is very knowledgeable, and very friendly. Their desire to assist, and make sure we're happy with our purchase is what will keep us going back every time.
5.0
SHANNON B.
7 years ago
Everything was a great experience. We will defiantly be coming back. Install guys were very nice and very respectful of our home. Thanks so much for everything.
5.0
SHIRLEY M.
7 years ago
All was great! Love my carpet. ❤️
5.0
DEB W.
7 years ago
I could not ask for better service!
5.0
Linda K.
7 years ago
The guys were great. In and out and didn't leave a mess. Very courteous. Answered all questions about the installation and product.
5.0
RON D.
7 years ago
Have used Knova's multiple times and everything goes like clock work. Would highly recommend
5.0
Debbie R.
7 years ago
The carpet layers came in and got right at the job. They graciously worked around another contractor who was finishing up their part of my home project. Your carpet layers were knowledgeable, timely and professional. I would not hesitate in the least to use Knova Carpets again. Thank you for an excellent job!
5.0
Studio D.
7 years ago
I have worked with Shawn, Nick and Stewart for years, and they are professional, nice and extremely affordable. I will continue do business with them for many more years!
5.0
Marie F.
7 years ago
Good experience with adjusting to our delayed installation date. Installation crew performed very well.
5.0
KELLY B.
7 years ago
Excellent service from start to finish!! Everything was done timely and professionally! Thank you!
5.0
Witter J.
7 years ago
We have had Knova's Carpets do large and small projects in our homes over many years. They offer helpful and honest advice in choosing and completing. Very professional from beginning to end. We have always been pleased with the quality of the carpet and the installation process.
Knova's I.
7 years ago
Hi Jean-thank you so much for the review! These reviews are becoming increasingly more important with the advent of technology and social media. We appreciate you taking the time to write about us and your experience with our family owned company. Have a great weekend and stay cool....it's going to be a HOT one! - Nick
5.0
SURESH C.
7 years ago
Nick & Shawn were really helpful. Staff is professional.
5.0
jochmorton
7 years ago
Knova's Carpets have done a brand new home for us an it turned out absolutely great. At present they hsve done one master bath, a basement stair well and a landing, plus a vinyl in our basement.This house is 28 yes old and we love how they have made it look so current, new, and clean. We would recommend them to anyone and we have. I know our friends have used them also. They are accurate both on measurements, and price.We have never had a price hike after a bid. We do not like surprises of that nature. Their help hauls everything away.We have spent probably around 20,000 dollars there and never have had any negative issues with their products of service.Thank you Knova's
5.0
Sonnie R.
7 years ago
Knova's was exceptionally easy to deal with. Very accommodating. There was a problem with the dye in the seam when the carpet was originally laid. Knova's replaced the entire carpet. Only issue was a broken door hinge when the layers were moving the furniture. They are aware of this and I am sure it will be resolved. Definitely recommend buying from Knova's. I know I will again in the future.
5.0
MIKE B.
7 years ago
Had a small job and you got it done right away. Thought we might be a week later. Thanks!
5.0
Shawn L.
7 years ago
We have done business with Knova's Carpets for over 20 years. Their wonderful products and incredible service keep us coming back again and again. We let everyone know how they stand behind their products, and their professional installers are fast, do excellent work, and don't leave any mess behind. Thanks also Knovas for all you give back to the community. You are amazing!
Anonymous
5 years ago
Hi Shawn! Hope all is well on your end! Thank you for the kind words! - Nick
5.0
YASHA M.
7 years ago
We have done business with Knova's Carpets for over 20 years. Their wonderful products and incredible service keep us coming back again and again. We let everyone know how they stand behind their products, and their professional installers are fast, do excellent work, and don't leave any mess behind. Thanks also Knovas for all you give back to the community. You are amazing!
5.0
JIM V.
7 years ago
The entire process was easy and quick.
5.0
SHARON V.
7 years ago
All around excellent service ! The carpet looks great!
5.0
SUSAN S.
7 years ago
They did a good job
5.0
Frank S.
7 years ago
Nick was very professional and a lot of help in picking out our carpet and tile. He went way out of his way to help us and made sure we covered all bases when selecting carpet and tile.The rest of the crew were also outstanding during the installation project. This is why we have gone with Knova's Carpets before.
5.0
BILL B.
7 years ago
Great job!
5.0
BRAD R.
7 years ago
The salesman was very knowledgeable. The carpet was installed in a timely manner. Love it.
5.0
STEPHANIE M.
7 years ago
Knova's Carpet is the only place I'll shop for flooring. We have had wood, and carpet installed throughout our house, and it has held up perfectly, and looks beautiful. From point of sale, to install, the process is seamless. Thank you Knova's Carpet for yet another wonderful flooring experience!
5.0
JEFF B.
7 years ago
Our overall experience was great. Installer did a nice job. Sales and scheduling went smoothly.
5.0
Janie P.
7 years ago
When looking for flooring there is no place better than Knovas Carpet & Flooring. Sean, Stewart, & Nick are the best in knowledge of the products they sell and they truly care for their customers with enthusiasm & friendliness which is very hard to find in any business today. The environment is comfortable and very easy to spend time looking at all the products. Take my advice when looking for flooring you cannot be at a better place!
Anonymous
7 years ago
Hey Janie-we appreciate your feedback! We strive to make the shopping experience very simple. Thanks again for your business! Have a great week! - Fuzzy
5.0
Dan B.
7 years ago
Nick and the entire crew at Knova's were extremely helpful. We had carpet, Duraceramic tile as well as laminate flooring installed in our home. The installers were fast and very good.
5.0
Mike G.
7 years ago
great people awesome selection and pricingfamily business with quality and personal touch while having brands, selection, and price of big company.
Knova's I.
7 years ago
Hey mguntren-we appreciate the feedback and your business! Have a great week!! :)
5.0
Carol B.
7 years ago
Friendly and knowledgeable sales rep, they worked well within my time line, installation went smoothly. Very satisfied, would highly recommend!! Thanks Nova's!!
5.0
Jack S.
7 years ago
I was very pleased with all aspects of our carpet purchase from Nova's. all my questions were answered and delivery was when we needed it. The installers did an excellent job. Would definitely choose Nova's for any carpeting in the future. Thanks for the cookies.
5.0
Amanda B.
7 years ago
We had a great experience with your company!
5.0
jenjco55
7 years ago
We had a custom runner made for our wood staircase after renovating a 1920's bungalow. The runner turned out perfectly and the installation was great. Highly recommend this company. They even sent a nice thank you gift of coffee mugs and homemade cookies! Excellent customer service!
5.0
Mike G.
7 years ago
Great folks! Huge selection. Awesome pricing.
Anonymous
7 years ago
Thanks Mike! We appreciate your feedback! Have a great weekend!! :)
4.0
CANDACE G.
7 years ago
Product is great, so far! Price was reasonable. Installation people were great. Prompt response to a callback for a small problem that was missed. Didn't receive any warranty documentation?? The only thing that would make the experience a little better was in the estimation phase seeing a little more detail of where the total linear feet number came from. I could have/should have asked for this, but it would make me feel better that I wasn't being dinged for a few added feet.
5.0
KANDYCE K.
7 years ago
Very professional. Went above and beyond what I expected. Quality work at a fast pace. Organized. As soon as they walked through the door they went to work and wasted no time throughout the day. Great company. Would recommend to anyone!!
5.0
TRACI M.
7 years ago
Stewart & the installers were great to work with, like always!
5.0
SUE M.
7 years ago
Installation of both carpet and Cor Tec flooring was professionally done. The workers were careful and respectful of my furniture and appliances, returning them as they found them. They went above and beyond to ensure everything was to my satisfaction. Clean up was excellent. Salesmen were helpful in selecting flooring. Scheduling was easy and specific on start times. Overall - great experience and I would recommend Knovas to others.
5.0
DEB P.
7 years ago
We have done a lot of business with knova carpet we've gotten carpet and flooring from themfor years always been very happy with the results of the service never have to worry about leaving them in my house when I'm gone I will use him again
5.0
C G.
7 years ago
Knova's is the place for new flooring! We had a fantastic experience! The install was perfect! We will be back for sure.
Anonymous
7 years ago
CG - Thank you for the kind words. Our installers appreciate the positive feedback. We will be sure to share this with them! Have a great week! - Fuzzy
5.0
JOSH G.
7 years ago
Our experience with Knova's Carpets was Fantastic! The sales team were very helpful. The install was perfect! A+++++ service! We will be back when we are ready to remodel the upstairs!
5.0
BRETT L.
7 years ago
Both shawn and Stewart did an excellent job! Installers were punctual and did great quality work. Thank you
5.0
JOANN L.
7 years ago
From sales to installation ,everyone is so pleasant & helpful. Most of all they are always on time!
4.0
KENDAL T.
7 years ago
Great work, and products. Only wish is they would have been able to install it sulzbach with in a few days of each other. But other then that we are very pleased so far with our purchase.
5.0
TRISTA U.
7 years ago
My experience at Knovas was overall perfect! I walked into the store and was immediately approached and greeted by Nick and he was awesome.. when I left I thought I had everything figured out but then I changed my mind and emailed Nick and he responded right away and changed things I had set up to better help my needs. Then we set up an installation date and time- the guys showed up on time and ready to work they were very fast but efficient and my new carpet looks so good in our new home!
4.0
JANNA H.
7 years ago
Carpet looks great and I got it at a great price! However, i was very disappointed in the clean-up. There were carpet threads and staples left all over- ouch- and an empty water bottle. Made an otherwise great job look a little rushed and sloppy.
5.0
BRIAN N.
7 years ago
Service was awesome thank you
5.0
MOLLY T.
7 years ago
Everyone at Knovas are extremely professional and they help after the sale.
5.0
AL B.
7 years ago
Everything about our experience at Knova's Carpet was fantastic. We are repeat customers and I am sure we will use them again when the need arises. We highly recommend them to others.
5.0
Missy G.
7 years ago
Product, pricing and installation were all a breeze!
5.0
BRIAN H.
7 years ago
Sales was great and installers were great. Only downer was we were told someone would call to schedule within 2 or 3 days, I had to call after 5 days.
5.0
C&H T.
7 years ago
Your guys are pleasant and professional. They get in and get it done!
5.0
Kate G.
7 years ago
Excellent service from carpet selection through delivery and installation. I will use your business again for any future flooring needs. Thank you.
5.0
Chuck B.
7 years ago
Job finished on time workers did an outstanding job!1 Would use again
5.0
Shawn K.
7 years ago
Thanks so much and have a GREAT day!
5.0
Shawn K.
7 years ago
3.0
jmkirkendall
8 years ago
mixed review
"The floor itself looks great, but my cupboards got pretty banged up and there is damage to the sheetrock in the closet."
Anonymous
8 years ago
" Hi there!Thank you so much for the review. We appreciate the feedback about the floor and installation. Please accept our apology with regard to the damage to your cupboards and sheet rock. Shawn will be contacting you so that we can correct and fix the problem caused by our crews. Thanks again and have a nice week! "
4.0
Kathy L.
8 years ago
Very satisfied
"Great carpet, and beautiful installation. Friendly salesperson. We would definitely go back!"
Anonymous
8 years ago
" Thanks Kathy for the review! We appreciate the opportunity! We will pass along the comments to our installation crews! Take care and thanks again! :) "