HOUSE OF CARPETS

4.5
|
22 Reviews
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
My House of Carpets 2712 1st Ave NE, Cedar Rapids, IA 52402-4805 319-363-1734 https://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw Price Range:$-$$$$
4.5
|
22 Reviews

Reviews


5.0
last week Carpet Review: Brandon, Selena, and the store staff were very helpful, friendly, and professional. Brandon did an excellent job assisting me with my carpet choice with regard to both type and color. The carpet installer was also very good and shared his expertise on how to care for the new "soft carpets".
5.0
last month We have used House of Carpets twice and couldn't be happier. Very helpful, courteous, and a great price!
5.0
last month After what felt like an eternity (9years) with the most hideous laminate flooring and dirty old carpet, we finally decided to get new floors! After visiting several places in town for quotes, we were referred to House of Carpets. Best referral! I knew after meeting with Selina the very first time that it was a great referral. Very knowledgeable, friendly and helpful in every area. Selina was able to get us great products and at the prices we were looking for. The installation company, Iowa Floors, was professional, easy to work with and did a fantastic job. Thank you House of Carpets for making our place feel brand new!
5.0
last month Great service and products! Everyone we dealt with was friendly and helpful! We put in carpet at our old house 8 years ago and it was still great when we moved this year! We have now replaced carpet in 2 bedrooms at our current house and will continue to use House of Carpets for all of the flooring we replace!
5.0
7 months ago After a false start getting our backsplash installed the project turned out beautiful. Rosalee is very happy. Thank you James and crew for the great service and patience..
7 months ago I visited with Mrs Peterson today and will be calling you after work and I will work with you in remedying the experience. James
5.0
7 months ago Friendly and professional, were very quiet and installed while I was working from home, seamed flawlessly in my doorways, would definitely recommend to a friend.
5.0
8 months ago It was a Pleasure having great Customer Service From Holly.
5.0
9 months ago Professional, personal service. Thankful to have a trusted name for all our flooring needs at House of Carpets!
5.0
9 months ago This customer did not leave a comment.
5.0
11 months ago Very friendly and knowledgeable customer service! They had a much larger selection of flooring then I expected. I love my new floors! I am very happy with everything! I will be back to do my kitchen backsplash!
5.0
last year This customer did not leave a comment.
1.0
last year Where to begin? �On New Years Day, my husband and I went to House of Carpets. We were pleased to find out that they were open. �We were greeted by a nice, young man and told him that we had been thinking about putting tile ornamentation in our kitchen. We asked when he could come measure and give us an estimate. He eagerly said he could come that afternoon! �We were very pleased and set up a time for 2:00. �He wrote this on his business card. He never showed up. My husband waited until 3:30 and called the man back. �The man said he had "spaced it off," and thought it was the next day, though he had clearly written the time down on his card. �My husband then set up a time for the next day "at 1:00" �At 9:00, the man calls and says, "We're meeting at 1000, right?" �My husband had to correct him. �He eventually showed up, measured, and was going to email an estimate, which he never did. �I called him to follow up on the estimate and he promised me he'd have it to me by the end of the day. While talking, I indicated that I wanted more extensive work and we made an appointment for that coming Saturday. He said he lived close to me and �could come over. �I was happy about that and gave him my cell phone number. �I left it that he was to call me before coming over. �You might know what happened. �He never called and after several hours waiting for his call, I gave up and left the house as I had errands to run. �On Monday, he called and said he had come over. �He seemed quite disoriented as to time and place. �Meanwhile, I had contacted another business. That company sent someone over promptly. �I ordered...get this...not just new tile for the entire kitchen, but flooring as well at a great expense. �But well worth it for professional people that keep their word. I will never go to House of Carpet again. �The man there seems very true to his word, "spaced out." �He spaced us off and lost out on $15,000 or more of business.
5.0
last year Great ideas and follow through. Highly recommend James and the crew.
2.0
2 years ago My kitchen vynil was replaced after ONE YEAR of complaining. Thanks God!
1.0
2 years ago We built a new house in 2010. Within 2 years our carpet was being pulled from the backing. All House of Carpets said they could do was have someone come out and stretch it as the manufacturer would most likely do nothing. They came out and stretched the carpet and within 1 tear it was in the same condition. They do not stand behind their products and the warranty is a joke. Will never recommend this carpet store as now 5 years later we are already having to replace that carpet.
5.0
2 years ago I worked with James Nelson on picking out new flooring when my house burned down. I was very pleased with the customer service. He really helped me find exactly what I was looking for on flooring for my entire house.
5.0
2 years ago Service was excellent. Very knowledgeable staff and customer friendly.
5.0
3 years ago Holly is incredibly knowledgeable and helpful. They have a wide selection and great service!
5.0
3 years ago Great local people to buy from! Family run business.
5.0
3 years ago This customer did not leave a comment.
5.0
4 years ago This customer did not leave a comment.
5.0
4 years ago This customer did not leave a comment.