NORTH HILLS FLOORING

4.7
|
25 Reviews
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
North Hills Flooring 175 N Hills Rd, York, PA 17402-2370 717-840-8665 https://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw Price Range:$-$$$$
4.7
|
25 Reviews

Reviews


5.0
last month This customer did not leave a comment.
5.0
last month Huge selection of all types of flooring and tile surrounds. Long standing staff are very knowledgeable and take pride in customer service.
5.0
3 months ago Great selection and knowledgeable staff
5.0
5 months ago The sales team at this store is very supportive and very patient to make sure that we got what we wanted. When the installation occurred, the quality was top notch. Quality here cannot be beat, but what happened during the installation is what really stands out. Our neighbor, an 85-year-old lady, fell and broke her hand during the installation. The installers noticed that something was wrong and went to help her. The installers are now local heroes in our neighborhood. They went way beyond what would be expected from a contractor. We will never forget how they stopped work and did the right thing. We cannot say enough good about this location. I’d give twenty stars if I could
2.0
5 months ago I would rate my experience with North Hills Flooring as 5 star. From the start of the project to the end, the project was done in a timely matter. The carpet installers did a great job and showed up on time. The sales team of Chip, Leon and Mike are very knowledgeable and friendly and willing to work with you til the project suits your liking. We will be sure to use North Hills again when the need arises. Thanks for a great job guys!!!
5 months ago Hi Sandy. Thank-you for taking the time to fill out our on line survey. We greatly appreciate it. I just wanted to check with you regarding your star rating which was a two star but your comment was a five star. I wanted to make sure I wasn't missing something that resulted in two star rating.
5 months ago It should have definitely been a 5 star rating. The star part of the survey didn't come through.
5 months ago Thank-you for getting back to me and letting me know about the star survey. I will have them check into why it's not coming through correctly and have them change it to a five star.
5.0
6 months ago Very knoledgable and very helpful! Answered all questions. Very satisfying!
5.0
9 months ago We have used North Hills for our flooring needs numerous times. We keep returning because service is excellent, work is done on time and installers do an excellent job, and all the staff we have dealt with over the years have been very professional, helpful and personable. And, on top of all that, we have always received quality products.
5.0
12 months ago What a wonderful experience with North Hills Flooring. Mike and Mark did a fantastic job.
5.0
last year All of my experiences have been good. Quality of carpet and flooring and installers. I liked the people and cooperation and help.
5.0
last year Great expierience "They are very workable, I'd use them again.gave helpful suggestions."
5.0
2 years ago Very Happy "North Hills was recommended by an interior design consultant and they lived up to the expectations presented. They helped us with all phases of our project which included product selection, design and installation of a tile back splash for our kitchen and we are very happy with the result. We would definitely use North Hills again for future projects."
5.0
2 years ago We Won't Buy Anywhere Else! "Last month we purchased new living room carpet from North Hills Flooring. This is a ""big"" purchase for us and we know we got the best quality carpet and installation for our money! Salesman's suggestions, because of a pet, were invaluable. Installer was very professional and more than competent. All l can say is that we are completely satisfied and LOVE our carpet!"
5.0
3 years ago Great service and installation! I have used North Hills in the pasr for carpet and tile installation and have always had great service and installation. My hardwood floor looks great.
5.0
3 years ago Complete customer satisfaction and experience "From all the flooring companies in our regional area, our builder suggested we meet with Chip and his team from North Hills flooring. The drive was 40 minutes, but it was the best 40 minutes we could have invested in our new home. Though we had never met Chip before, we were greeted like family. While the options first seemed overwhelming, Chip asked all the questions we hadn't considered and helped us narrow our decision making process. Being Pet lovers, Chip invested time in discussing wear patterns and flooring maintenance suggestions While it can be hard to completely visualize the materials and colors from just a floor plan, we were amazed at how his suggestions came alive in our home after installation. Did I mention we also maintained our original budget? It's true - you can make your flooring dreams come true without breaking the bank! Make the drive, meet Chip, You'll be happy you did."
5.0
3 years ago Excellent service and quality products "We bought our vinyl ""hardwood"" from North Hills and we love it! It is so high quality and we get compliments from everyone!"
5.0
3 years ago Exceptional service above and beyond "Every floor in our home; tile, hardwood, and carpet has been purchased from and installed by North Hills, but on this last project they exceeded my already high expectations. Without boring you with the details suffice is to say North Hills showed compassion, problem solving skills, and generosity in the completion of flooring for members of our church who were in need, but did not have the financial means to pay the full amount. All of us involved in the project wish to thank them publicly for going above and beyond the call of duty to bring some light to a deserving couple."
5.0
3 years ago Awesom service "Had a small glitch, was corrected immediately and we love it"
5.0
3 years ago Outstanding Service "I had ceramic tile, carpet, and laminate floors installed by North Hills Home Improvement. All their staff members including their installers were knowledgeable, polite, and professional. They also sell good quality flooring. I would recommend them to anyone."
5.0
3 years ago great service I loved the product and service ..the salesman were very helpful.
5.0
3 years ago Wonderful Experience This the second time I have made a purchase and I am extremely satisfied with everything. Will recommend them to all my friends.
5.0
3 years ago "Excellent and friendly service, quality work" "We have used North Hills numerous times for bath tile work, bamboo and cork flooring and have been very impressed with the selection and quality of product, workmanship and service. We have especially enjoyed working with Mike on the selection and design process."
5.0
3 years ago Excellent Results "We employed North Hills Flooring both as a prime and as a sub-contractor. In both cases, their work has been cost competitive and exceptional. Their employees are superb craftsman producing superior and satisfying results. We are very pleased with their efforts and would gladly contract with them again."
5.0
3 years ago Wonderful service I have gotten many compliments on my new carpet. The sales staff are great. The installation was done with great care & professionalism. I have recommended them to many people. Will return again for sure.
5.0
4 years ago Fantastic Experience "We worked with North Hills Flooring several years ago with a positive outcome. We can back to North Hills Flooring during our search for carpeting in most of our home. we were very pleased to find Chip still there and he led us through the selection and installation. The work exceeded our expectations. The installers were professionals, the installation is top notch, and the price was competitive. We highly recommend North Hills Flooring for any and all flooring needs."
1.0
4 years ago IF YOU ARE LOOKING FOR A DIY SUPPLIER AVOID NORTH HILLS FLOORING! THEY HAVE A 30 DAY RETURN POLICY THEY NEGLECT TO POST AND DO NOT MENTION TO YOU. THE SALESMAN CALCULATED THE ORDER FROM MY DIMENSIONS AND SAID I THINK ITS BETTER TO HAVE TOO MUCH THAN NOT ENOUGH. WHEN THERE WAS TOO MUCH HE WOULD NOT ACCEPT THE FULL CARTON RETURN AS TOLD TO ME. NO MENTION OF 30 DAYS AT THE TIME OF SALE. I WAS WAY OVER THIRTY DAYS BUT HAD TO STOP YHE JOB WAITING FOR SHOWER BASE WHICH SALESMAN WASAWARE OF. I ALSO HAD TO STOP FOR A WHILE I DELT WITH THROAT CANCER. SALESMAN WAS AWARE OF THAT WHEN I TRIED TO TAKE THE TILE BACK. OWNER WAS NOT MUCH HELP EITHER. OWNER DID OFFER TO REDUCE THE NEXT ORDER TO HELP WITH THE LOSS OF OVER $200 DOLLARS. THE PROBLEM WITH THAT IS THEY ARE IN SOME CASES 3 X'S THE COST ON CASH AND CARRY AS THEY CALL IT. THE EXACT TILE WAS AT HOME DEPOT FOR 1/3 THE COST I FOUND THIS OUT TOO LATE TO DO ANYTHING ABOUT IT. WILL NOT BE BURNED AGAIN WILL CONSIDER THE $200 AN EXPENSIVE LIFE LESSON BUT THIS FORUM HELPS. SALES STAFF WERE POLITE AND HELPFUL AS WAS THE OWNER. BUT THEIR PRICING ON A DIY BASIS WAS VERY HIGH. THANKS FOR READING MIKE D