BIRON'S FLOORING INC
As a Shaw Flooring Network (SFN) retailer, we are committed to providing you with the very best service. We go above and beyond to make sure you’re satisfied with the flooring product, service and ultimately, your home. Purchasing carpet, hardwood, luxury vinyl or tile and stone can be daunting, but we are here to help you every step of the way.
Shaw Floors is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Biron's Flooring
1011 John Stark Hwy, Newport, NH 03773-2615
603-543-0329
https://shawfloors.widen.net/content/dqn0tmc3r4/web/shaw-logo-bw.webp?quality=85
Price Range:$-$$$$
Reviews
5.0
Margaret D.
5 months ago
Very helpful, very easy to work with - and they showed up right when they said they would!
5.0
Sandy S.
5 months ago
Biron’s replaced nearly all the floors in our house. They installed new carpet in our basement, a tile floor in our kitchen/dining room and hardwood floors in the living room, hall and bedrooms. The process was smooth from picking out the products and setting the timeline to doing the three installations. All the staff were friendly and profession. It is clear the people installing the floors took great pride in their work. We will return to Biron’s when we redo the bathroom floors.
5.0
Heath M.
5 months ago
Carrie at the front desk is great and the two guys that did the carpet installation were excellent!
5.0
Tony B.
5 months ago
l have been in the building trades for nearly 30 years. I utilize the services of Biron's flooring for my clients on a regular basis, and for my own projects. Biron's has every base covered. They have a terrific sales team, a beautiful showroom, and top notch installers. Have you noticed how poor customer service has gotten these days? Not at Biron's! Jim and his team do it the old school way. You'll feel like you're their only client. I regularly recommend them, with confidence, and without hesitation.~Tony Bourque Burpee Hill Construction, LLC
5.0
Melanie P.
9 months ago
5.0
Jeffery S.
last year
Great job by all. Thank you.
5.0
Jean P.
last year
The team from Biron's are competent, do quality work and on-time. The sales staff were very friendly and so easy to work with.
5.0
Allison K.
last year
The installers arrived on time and did a beautiful job. The room size necessitated a seam in the carpet and I can’t even see it.! ( The previous carpet seam was very obvious.)
5.0
Betty B.
last year
Great work and very nice people.
1.0
Nancy H.
last year
I would give them a zero if I could. The salesperson was rude and condensing when I went to them to help solve an unexpected problem with an existing floor redo. I wa a going to give them my business for a whole new floor but now I will go somewhere that wants to treat me way better.
Anonymous
last year
Hi Nancy, I'm sorry that you had a bad experience in our showroom. We have all exceptional reviews and feedback so we take things like this very seriously. We would love for you to give us a call to discuss this further so that we can remedy this situation.
1.0
Cathy B.
last year
C
jim@bironsflooring.com
last year
Hi Cathy, we noticed that you had left a 1 star review and I just wanted to reach out to make sure that you were happy with your installation. Please let us know if there was concerns!! We want to make sure that you are happy!
5.0
Pat M.
last year
The entire Biron experience positive, from the sales personnel we dealt with, through the estimator and the installers. Everyone was professional and competent. And they managed their business well enough in these times to be able to move our installation up in date. A nice job all around - thank you.
5.0
Sarah V.
last year
We really appreciated the way Carrie worked with us to get us the color and style of linoleum that we wanted.
5.0
Greg F.
last year
Excellent service and pricing
5.0
Laurie H.
last year
Very good work Will purchase from you again
5.0
Sue D.
last year
AMAZING experience. From the start, Carrie was awesome to work with and very attentive to our wishes and dreams. She even remembered to call us if there was a possibility of changing out date to earlier and it worked out awesome. Jim was always clear regarding process and what to expect. Very nice and great to chat with. Now to the floors, J and his son were the dynamic duo. They did an amazing job. My husband was so impressed with J's precise, perfectionist work. Both were always so pleasant and cordial. It was an all around great experience. I will end with Dawn, no matter what, always greeted me when I walked in with a smile and listening ear. Thank you Biron's. I highly recommend. Sue D
5.0
Jessica W.
last year
Dom and Garion (I hope I’m spelling that correctly) did an amazing job and were polite, fastidious, and extremely respectful.
5.0
Ginny R.
last year
Our floor looks wonderful! The two gentlemen that did the installation could not have been more professional. They were very careful when moving our washer and dryer and very patient when I needed to clean off the backs of the appliances (at the last minute!) before they replaced them. Not a surprise, this has always been our experience with "Birons"! Thank you very much.
5.0
Steve A.
last year
friendly and professional employees. Great job
5.0
Catherine D.
last year
Excellent service. Excellent craftsmanship. Very happy with the finished product.
5.0
Michelle H.
last year
We are very pleased with our new wood floor!
5.0
melonnie m.
2 years ago
5.0
Liselle D.
2 years ago
We had all the floors in our house replaced right before Thanksgiving. Ten rooms and eight closets in total, spanning two floors, replacing a mix of tile and laminate flooring. Needless to say, the project was time-consuming, complex, and had the potential to turn daily life (one of us works from home) and our holiday upside down. The Biron's team did a fantastic job working out a plan that minimized the impact on our day-to-day and got it done ahead of schedule. We can't say enough about the meticulous care Jay took with the installation of our flooring. Ensuring that the pattern we selected looked like "no pattern" required great attention to detail, and the results are incredible.
5.0
Joyce B.
2 years ago
Prompt and courteous service.
5.0
Jean P.
2 years ago
This was our first time working with Biron's. Can't say enough about them !! Reliable, polite, personable,hard workers and a job well done !!! Would highly recommend them to anyone looking for flooring needs and want to work with a small local business.
5.0
Jack E.
3 years ago
We love our new kitchen floor. Chelsey was very helpful in choosing the right wood product. The installers were pleasant and careful workers. They even cleaned up after themselves!
4.0
john m.
3 years ago
Very helpful, knew exactly what I poorly described and got me what I needed.
5.0
Teresa K.
3 years ago
Very friendly very knowledgeable and arrived before said time. Great experience!!
5.0
Sally A.
3 years ago
Biron's put in the first flooring in my kitchen over 30 years ago. The professionalism and quality of service has not changed since that time. The job was done quickly without sacrificing attention to detail. Jason and Dominic were courteous and knowledgeable and are an asset to Biron's. Love the new look of my kitchen.
5.0
Andrea W.
3 years ago
Birons Flooring was very easy and pleasant to work with. They did a great job installing our carpeting. We are very pleased!!!
5.0
Donna H.
3 years ago
Our experience with Biron’s is always positive. Every person who works there is extremely professional. The quality of the workmanship is excellent. We are so pleased with Biron’s and will continue to use them for our flooring needs.
4.0
Eileen H.
3 years ago
Upon arrival, the workers told me it would be three hours to complete the job. I went next-door to continue working and all of a sudden I saw them leaving after one hour and 15 minutes. I wish I had been contacted to meet them at the job site and inspect the job prior to their departure. Other than that the service was good
5.0
Sharon F.
3 years ago
The guys were great!! Very efficient and considerate.
5.0
Joanne D.
3 years ago
Very knowledgeable, helpful and friendly!
5.0
Britney R.
3 years ago
Wanted to say Thank you again to driver of van 3 for being so polite and helpful this morning with my daughter and I! Every time I have been to this store, people have been nice!
5.0
Andrew A.
4 years ago
5.0
Jude D.
4 years ago
On both occasions when we had Biron's install flooring for us, the experience was consistent. The estimates were accurate, the quality of the flooring was as expected and both jobs were done efficiently and on time. In addition, all the installers were very professional, knowledgeable, able to trouble shoot issues on-the-fly and left the work areas clean. I highly recommend Jim and his team and we will use them again without hesitation.
Anonymous
4 years ago
Thank you for the great review! Your new sales floor looks amazing. It has been a pleasure working together on these projects. We wish you great continued success!!!
5.0
Dan P.
5 years ago
Biron’s repaired our kitchen floor this morning and did a terrific job. They arrived on time, went to work and made the repairs quickly and professionally, resulting in a floor that looks like new. Biron’s has always been very nice to work with. If you want the best product and installation then go to Biron’s flooring.
5.0
Sandy G.
6 years ago
My bedroom looks great and I think the installers were friendly and very professional. They cleaned up everything nicely when they were done and vacuumed so the carpet was already to go.
4.0
unKle C.
6 years ago
5.0
Jesse S.
7 years ago
5.0
Zachary B.
7 years ago
5.0
woody2x4
7 years ago
CARPETTING INSTALL
5
Anonymous
7 years ago
I used Birons flooring over the big box store to give local businesses the business. Being self employed i know what its like competing against us. They we fantastic. They worked with our schedule since this is our vacation home and timing is always critical. The showroom persons were very knowledgeable and friendly. The estimating person was excellent and the installers were very courteous and professional. Would definitely use them again and again and refer them to neighbors in our area. Very pleased.
5.0
rda3
7 years ago
"Great Craftsmanship, Completed Job ASAP"
4
Anonymous
7 years ago
"Asked questions about details prior to start,started when promised, had very competent installers, worked project every day consecutively until completed, charged quoted price."
5.0
Angie
7 years ago
Good people
This is the second time we used Biron's. Very happy with their service and there people.
5.0
remi
8 years ago
great job!
Throughout the whole process they did exactly what they said they were going to do...everyone was a pleasure to work with and the guys that installed the floor did a great job! I would definitley hire them again!
Anonymous
8 years ago
" It was a pleasure working with you on your project at Woodbury Florist in Springfield, Vermont! You and your great team made it a wonderful experience for us as well. Thank you! "
5.0
Butch
8 years ago
Quality service
People are great. Installers were great. Just wish we were told how susceptible to scratches the engineered hardwood is. Installers made us very nervous about scratching the floor. Otherwise a great experience.
Anonymous
8 years ago
" Thank you for the opportunity to work with you on your project! Our intention was not to make you nervous but to provide the information needed to help protect your new investment. I'm sure you will find this floor will perform as expected. We really appreciate the great review! "
5.0
Stacey
8 years ago
"Great Product, Great Service"
They did a great job with the installation of new linoleum. The service was excellent and they were very professional.
5.0
BlackAMX
8 years ago
Great Job
Good crew. Fast and efficient. Did a great installation job. Always on time. Made sure everything was clean at the end of the day.
Anonymous
8 years ago
" Thanks for the great review!! We appreciate the trust and confidence you’ve put in us and hope you enjoy your beautiful new home!James HerbertBiron’s Flooring, Inc.jim@bironsflooring.com603-543-0329 "
5.0
LauraD
8 years ago
Super job!
"The installers were here when they said they would be and they were professional, easy to work with and hard working. My floor looks the best it has ever looked. I love the product and appreciated the good job."
Anonymous
8 years ago
" Thank you for the great review!! We look forward to seeing you in the spring on your next project.JimJames HerbertBiron’s Flooring, Inc.jim@bironsflooring.com603-543-0329 "
5.0
Steve S.
8 years ago
Looking good
This was my first time using Biron's to do a room. I had previously bought other rugs and tile off them and did everything myself. The sales and service were great. Would use again.
Anonymous
8 years ago
" Thanks for working with us on your project…We really appreciate the great feedback! We’ll be listening to you on WCNL 94.7FM in the morning!!James HerbertBiron’s Flooring, Inc.jim@bironsflooring.com603-543-0329 "
5.0
Joanna B.
8 years ago
Great customer service! Our sales rep was patient and attentive giving us her undivided attention, answering our many questions and following up in a timely manner. Additionally, the installers were quite friendly, respectful and knowledgeable leaving us with a room that we feel great about.
5.0
Shawn W.
10 years ago
5.0
Jesse S.
10 years ago
5.0
Eric S.
10 years ago
5.0
Y.O. D.
10 years ago
5.0
Sehan P.
11 years ago
5.0
Heidi M.
11 years ago
5.0
Charlie P.
11 years ago