FLOORSCAPES

4.5
|
43 Reviews
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Floorscapes Inc. 525 58 Ave SE, Calgary, AB T2H 0P7 403-296-0985 https://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw Price Range:$-$$$$
4.5
|
43 Reviews

Reviews


5.0
3 months ago Excellent to work with, great selection, the Installers did a fantastic job, we love our new Kitchen
5.0
3 months ago I couldn't be more pleased with the service and work Floorscapes provided our family, from taking the care to help us select a perfect match for our old hardwood to high quality installation of hardwood and cork flooring throughout our upper level and stairs. Work was done on schedule and with minimal disruption to our household. I highly recommend Floorscapes!
5.0
4 months ago This past spring our fridge water line exploded destroying our hardwood floor. We filed a claim through our insurance company and were directed to Floorscapes for replacing our hardwood as they are a preferred company used by the restoration company that we dealt with. Jeff from Floorscapes came out to our house to measure our flooring and we discussed options as we wanted to also pay extra to replace some main floor carpet with hardwood as well. He was extremely helpful and knowledgeable discussing flooring and finishing options. We went in to Floorscapes to select a new floor and once again Jeff was very helpful and took his time to show us all the options available and let us take samples home to decide. When it came time for installation, the crew came in and did and amazing job in less than half the time they were allotted to do the work! (2 day install-scheduled for 5) I am a Journeyman Cabinetmaker so I suspected that they cut corners to finish that quickly. Upon (very) close inspection I couldn't find a single deficiency!!! Our overall experience with Floorscapes was absolutely fabulous and I would recommend them 100%! Any flooring needs in our future we will be dealing with them again forsure. Thank you for making an inconvienient situation easier Jeff and Floorscapes!!
4.0
4 months ago This customer did not leave a comment.
5.0
4 months ago I had a wonderful experience with Floorscapes. They took the time to listen to what I wanted and gave me some really good advice on my specific situation including options, colours, etc. Bryce and Kayla were very knowledgeable and helpful, staying in touch from beginning to end. The installation team was also great - their work was superb, fast and they cleaned up after themselves leaving my place better than they found it. Love the finished result and I believe that the price I paid was very competitive. Highly recommend!
5.0
7 months ago We had the best absolute experience with Floorscapes. Kayla was so helpful and patient with all the selection changes. We really valued that they were willing to drive to pick up samples. The installation looks amazing. Precision work. High quality. I would recommend this business to my family and friends. Thanks Floorscapes!
5.0
7 months ago Wanna your floor done, come to Floorscapes Inc and you will have the best service
1.0
8 months ago Very expensive compared to the competitors in the area. I’d take that into consideration. Attitude from one of the sales guys too. They don’t seem professional.
8 months ago Hello Jackson Canada. While we don’t strive to be the low cost provider, we do strive to be respectful to all. I would be very eager to discuss your experience at our store. Please do call Bryce at 403 296 0985.
5.0
8 months ago We have used Floorscapes several times over the last 10 years. Once for a total flooring renovation, once for replacing carpeting on stairs and just this week for re-sanding and refinishing hardwood floors. Bryce will work with you to ensure you get the flooring you want. Their crews are on time, very professional in their work and ensure you are happy with the end product. I would highly recommend Floorscapes.
8 months ago Thanks for the very kind words Lana. We too enjoy working with your family.
5.0
8 months ago This customer did not leave a comment.
8 months ago Thank you for the review Alyssa. We are very excited to see the final project unfold.
5.0
9 months ago This customer did not leave a comment.
8 months ago Thank you Sangita. Always a delight.
1.0
9 months ago This customer did not leave a comment.
7 months ago I am unaware of any work we have done for you. Please call our showroom if you'd like to discuss any issues.
1.0
9 months ago Not a good experience with this company (and still on going). The were chosen to install my floor on an insurance job. Its possibly the worst flooring install I have ever seen (they have admitted as much on home security video) - that said, getting them to actually do anything about it is another thing. They are blaming site prep, and the Mfg of the product. Very dishonest company - would certainly not recommend. I am now forced down a legal path, on something that cold have easily been handled by a reputable company.
9 months ago Hello Eugene, My understanding is that the issues surrounding this project are still being discussed with the manufacturer and we are working to get a satisfactory resolution. Please call Bryce at 403 296 0985 if you would like to review.
1.0
10 months ago This customer did not leave a comment.
9 months ago Hello Troy, Responding to your low score review, I am unsure of the issue as you did not elaborate. I do know we have completed two insurance remediation projects in your home to date and spent a good deal of time ensuring you were happy with the end result. On the latest one, we did tender a price to repair a small area of carpet and that price was rejected, so we withdrew. I would be glad to discuss any issues you have with our service. Please call Bryce at 403 296 0985.
2.0
10 months ago Very helpful sales manager, walked me through each step, answered questions and didn't pressure me at all. We drew up the floor plan of where the tile would go, signed that drawing and then they did something completely different. They were a sub contractor on an insurance job. The insurance had agreed to replace the floor. After we had signed off on the work to be completed the contractor called them and changed the details. I was not consulted or notified about the change in plan. No opportunity to clarify with the insurance company that the contractor was over stepping. No opportunity to negotiate for what was already agreed to and signed off on. The explanation from Floorscapes was that the signed floor plan is not an actual representation of the work it's just a visual guide. If that were in any way true they would not have you sign off on it. They did not conduct themselves well on this job.
9 months ago Hello Ken, As mentioned, this project was to remediate an insurance claim. The work was in a bathroom. The original flooring did not extend under the vanity cabinet as is the norm. The insurance claim would not allow for removal or resetting of the cabinet in order for the new flooring material to extend to that point. We do apologize again for showing a drawing highlighting the bathroom, but failing to eliminate the vanity from that highlighted area. The intent was only to indicate the room where the project was to take place. I would be happy to discuss further. Please feel free to call Bryce at 403 296 0985.
5.0
last year My wife and I were very pleased with the overall service we received at Floorscapes. Bryce and Bryden did the measuring and were perfect in the ordering of our carpet and vinyl plank. The installers arrived on separate back to back days and were friendly, efficient and did great work, leaving our home with little or no clean up. All in a very positive experience. We would highly recommend the “ Floorscapes team” for your next flooring adventure.
5.0
last year I've had three jobs completed by Floorscapes now. They did our upstairs carpet, hardwood in two rooms, and tile in our laundry/bathroom/mud room area. The staff are professional and responsive (Sharon and David are great!). They really understood what I was looking for and made excellent flooring recommendations for flooring. The install was fast, clean, and the contractors did quality work. They were respectful and courteous. Our floor looks great, and the price was competitive. I highly recommend Floorscapes!
4.0
last year Great place great products. Sharon was very helpful with the whole process from beginning right until the end. Was a very great and positive experience
8 months ago Thanks for the note Marc.
5.0
last year We are so pleased with the product and service from Floorscapes. Bryce came to our home several times with different samples to help us decide on what to do. He was patient and helpful. Once decided, we established a timeline which was totally respected. The installers were professional and expert. I would highly recommend this company to anyone looking for new flooring.
8 months ago Really great to work with you too Sylvie.
5.0
last year We had a great experience with Floorscapes. Right from the initial consult to the final install the service and support provided was excellent. Gerry from Floorscapes was able to assist us in sourcing the exact style of hardwood we were looking for and we could not be more happy. We would 100% recommend Floorscapes.
5.0
2 years ago Great selection of high quality product with a very knowledgeable experienced and professional sales staff.
2 years ago Thanks for the kind words Mike.
5.0
2 years ago What a classy company! I did a DIY project that I had a problem with and I needed some advice to fix. Not only were they the only company to respond out of the many I contacted, but they gave me full suggestions over several emails and even had someone come out to give me assistance all while the company was busy with other jobs. Based on this experience I would fully recommend floorscapes for their extensive knowledge of their craft and superior customers service!
5.0
3 years ago Love my new floor, great experience with both sales and installer
5.0
3 years ago Our experience with Floorscapes has been excellent. The installation crew was polite and always on time. Even though we had to postpone our original installation date, they were very accommodating to re-schedule around our needs. The sales staff was very knowledgeable and helpful in assisting with our final decision on product and orientation. We would highly recommend this company.
5.0
3 years ago When we made the decision to renovate our basement, we chose Floorscapes as the supplier and installer for our carpet, bathroom shower tile and bathroom flooring...we had done some shopping around but absolutely no one could compete with their product line, customer service, flexibility and skill set. Our project is in progress now and the results are spectacular! Albino (the tile setter) is a master at his craft; his work is unbelievably well done and he is not satisfied until the job is perfect in every way. He installed white subway tile in my very small bathroom and although he had limited space to work in and uneven walls to work WITH, he created a masterpiece that I am so proud to say is in my house. Thank you sir...you are a genius at what you do! Jason Sawyers is our carpet guy and he has gone out of his way to make sure we've been comfortable with our choices, educated about every aspect of what to expect from the carpet we chose and aware that he is available to answer questions and provide feedback whenever we've needed it (which has been often!) He's just exceptional at customer service and so knowledgeable about the carpet and flooring options at Floorscapes that we have felt completely confident from the get go. There hasn't been a single time we had a question unanswered or a concern not dealt with and we're very grateful for his time and attention. In our opinion, there is no other choice for flooring needs in Calgary. Just go to Floorscapes and save yourself disappointment. 5 STARS GUYS!!
5.0
3 years ago Awesome job done by Floorscapes, extremely professional from Sales to Installers, we will definitely use them again, carpet looks amazing. Thanks for the great job!!
5.0
3 years ago This customer did not leave a comment.
5.0
3 years ago Shawn Cade Relationship: Client Project Date: October 2016 Project Price: $10,000 - $49,999 Floorscapes replaces all the carpets in my home and changed the DR Carpet to Hardwood Flooring, This was 'tricky' as they had to match hardwood that was in my Kitchen and Halls and as that flooring had been discontinued, we worked with their designer to come up with a plan and samples that would make it all blend in ... I got quotes for 2 other companies for my job and they did not come close to the professionalism, help, pricing that I received from Floorscapes. The owner (Bryce) came to my home to help with measurements and provide some helpful information. Jeff LaCasse was such a wonderful, kind and most of all helpful Sales Representative... Jeff has such a patient helpful disposition. Sharon (works in the office), Kayla (Designer), Mark (setting up the work) were all so great to work with. Darcy came to the residence when the work was being done to be sure everything was going well. Darcy even had a suede wall of mine wrapped so the paint would not get touched or damaged. I can not say enough about this company !! Hire them !! I rate them higher than a 5 Star and not only were they so helpful and did what they could with pricing, they did everything that I wanted and more ! They go above and beyond the call of duty !! FABULOUS COMPANY !! FANTASTIC PEOPLE !!!!!!
5.0
3 years ago Beautiful showroom and the friendliest people who place great emphasis on design, style and quality.
5.0
3 years ago We had a wonderful experience with Floorscapes for a reno to our home. The service and attention we received was second to none. Bryce Osborne, the owner, gave us individual attention and was very patient in answering our questions and following up with us at our home once the job was complete. Outstanding service! The product was beautiful quality (hardwood and tile) and looks amazing. I highly recommend Floorscapes and can't wait for my next project with them!
5.0
3 years ago Great experience! From the personal attention (thank you Bryce) to the selection and install, top notch! If you need flooring this is the place to go. Would highly recommend them!
5.0
4 years ago The whole team at Floorscapes from sales to operations and installation were just fantastic after our flood. We had to re-do all flooring on main floor and basement. Pricing was very competitive and quality of service (including successfully managing a possible delivery delay which would have set us back over a month) was excellent. The attention to details on layout were critical to how it all turned out. And the quality of the workmanship (carpet, hardwood, slate and cork) was outstanding. Highly recommend them!
5.0
4 years ago Beautiful showroom and excellent design guidance. Definitely a 5-star experience.
5.0
4 years ago This customer did not leave a comment.
5.0
4 years ago During our office expansion we required new carpeting and wood flooring for the office. We found Bryce and his team at Floorscapes to be a huge help in our selection choices (the cork flooring looks great!) and they made the process very easy and painless! We would certainly use Floorscapes again and have recommended them to others!
5.0
4 years ago I have had the pleasure of working professionally with Floorscapes for many years in my capacity as Chief Estimator for a Calgary Renovation company. The team over at Floorscapes has a proven track record on quality and customer service. They have an impressive breadth of knowledge and products that can meet just about any vision you might have. As an estimator I was always looking for the balance between quality and price point, Floorscapes delivers on both. I would have no problem recommending them for any project you might have in mind.
5.0
4 years ago The team at Floorscapes is fantastic. I have worked with Bryce Osborne over the last 15 years, three different houses, and many projects in each of the houses. Here are all the reasons I have decided to always work with Floorscapes: everyone on the team is calm, respectful and knowledgeable about all their products and comparable products. The products arrive when you were told they would arrive, the products are installed when they are scheduled to be installed. The installers do a beautiful job, with no damage to anything else in the house! The price quoted is the price you pay. It doesn't get better than this in the floor world.
5.0
4 years ago Our old vinyl/carpet needed replaced. We had been to several flooring stores and found Floorscapes to have the best quality and value. Floorscapes large show room gave us the best selection, and the personal service provided by the entire team helped us find exactly what we needed. The installation was finished on schedule. Our wide plank hardwood looks amazing!
5.0
4 years ago Floorscapes has been our ceramic tile and hardwood-flooring specialist in Calgary, Alberta for more than 5 years. They provide a high level of service, exceptional workmanship and ethical business practices. Floorscapes is the best choice you can make when selecting a professional flooring contractor.
5.0
4 years ago We have been dealing with Floorscapes for the past 10 years. They have provided us with cork, ceramic tile and carpet flooring with three different installers. All three installations / experiences went off without any problems whatsoever from production selection to measurement to quotation to installation. We would not consider any other flooring company for any future work we do, nor do we think twice about giving out Floorscapes’ name to anybody we know who is looking for a flooring contractor. In fact we encourage people to only consider Floorscapes. All the people at Floorscapes from front end to back are all very friendly and professional and they all contribute to make the ‘shopping’ experience simple. The best way to summarize our feelings is: “Floorscapes is the ONLY Flooring Company in Calgary!”
5.0
4 years ago We have done business with Floorscapes for approximately 7 years. They have been easy to deal with and have a knowledge about their products that exceeds that of others within their industry. They are customer focused and I never have to worry that our customers are not getting the best treatment when we send them there. We highly recommend Floorscapes for your flooring needs. Shannon Lenstra, President of Kon-strux Developments Inc.
5.0
5 years ago This customer did not leave a comment.
5.0
6 years ago Just had our hardwood floors refinished . The quality of workmanship was excellent