CARPETS & MORE

4.1
|
24 Reviews
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Carpets and More 696 State Route 18, East Brunswick, NJ 08816-3722 732-254-8222 http://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw
4.1
|
24 Reviews

Reviews


5.0
3 weeks ago I couldn't be happier with the flooring work done at my home by the Carpets & More team! The workmanship and attention to detail were, in a word, awesome!
5.0
last month Highly recommend!! Wes was very knowledgeable and has been in business for 40 years. It was my first time buying carpets and rugs for my new house. Wes walked us through the whole process and was VERY accommodating of our needs. In his absence, Mark, Mike and others in the store were also very welcoming and helpful. The customer service was amazing and everyone made us feel comfortable. Because we had budget restrictions, Wes worked with us to meet our financial limitations. We liked working with them so much that even though we went there just to buy rugs, we ended up buying carpet for my whole house as well. He walked us through all the details and quality to help us make a decision. Very knowledgeable staff. Great first time experience buying carpets and rugs. Will definitely go back next time.
5.0
last month This customer did not leave a comment.
5.0
4 months ago If you need and any kind of flooring come over this store,Michael was very helpful, kind and honest.
1.0
5 months ago The salesman that was there was very rude we got to the place at 430 they were not closed. I acknowledged I know you are closing soon we won't keep you and he kept telling me to come back to see Michael. I finally lost it on the guy and said it's clear you want to leave I get it but I traveled over an hour to spend minum 15k least you could do is answer a few questions! Lost large amount of business and not sure why that salesman is still there I watched him push another couple out and they were going to buy a rug. He is costing this place a ton!
5.0
8 months ago This customer did not leave a comment.
5.0
9 months ago We have used this company before to install new rugs and now we had them install wooden floors in two of our rooms. Both times not only is the sales man Wes very professional but so were the installers. They came in performed their work and cleaned up after they were done. We highly recommend this company for for anyone that is looing for this type of work and will be using them again if needed.
9 months ago Thank you, Chuck! We're pleased to hear it. We hope you enjoy your new floors, and we look forward to helping you on any future projects!
1.0
10 months ago Very unprofessional. Called ahead to see if they had a certain product. They said they had samples for us to look at. Traveled to store, had no samples and then laughed at me for what I wanted to do. I foresee this place closing in the near future.
1.0
11 months ago I walked into Carpets and More on a Saturday interested in starting the process of a total kitchen renovation. I was told i would have to contact the designer who was not in the store that day. I emailed her, she quickly responded and made a appointment to visit my home. She did not show up. She gave me an excuse that I had canceled the appointment which i did not. It seems she confused me with someone else. Knowing i did not cancel, I asked her if she would be coming over to my house, she replied, I'm already home. I guess Carpets and More does not want or need my business. I'm sure i would have spent a lot of money with them. I have another company coming to my home on Saturday. I will spend my money with them.
11 months ago Hi Lori, we're sorry you felt you had a negative experience with us. We value our customers and take our commitment to customer service seriously. We wish you the best of luck with your project.
5.0
12 months ago From beginning to end, everyone was friendly, knowledgeable, and professional. Wes made it easy to select the right carpet for our needs, and the installers did a great job...would definitely go back.
5.0
last year Wes is the best! He took very good care of us buying carpet, wood flooring and bathroom tiles! I recommend his services to everyone!
5.0
last year This customer did not leave a comment.
5.0
last year Great selection. Great quality. Great installation. Great Customer service. Great Prices.
last year Thank you, Barbara Goldman-Faust!
4.0
last year Carpets and More installed carpeting for me on my steps, hallway, and family room. They stand behind their work. They also refinished my hardwood floors a few years ago and they are still as pristine as ever. Highly recommend for all your flooring needs. Showroom is the best in the area and the salespeople of the most professional. There is no pressure if you ever want to walk in and just browse.
last year Thank you so much, Amy!
5.0
2 years ago This customer did not leave a comment.
5.0
2 years ago Great place to buy flooring great people great prices
5.0
3 years ago What a beautiful selection of flooring!! I'll be back!!
2 years ago Thank you, Rosie! We look forward to serving you in the future.
1.0
3 years ago I purchased flooring for my home and it was the biggest mistake I ever made. The installation was a nightmare. The installer left scraps of laminate on the finished floor and my son fell and broke his ankle, then they said they didn't have enough to finish the job. The owner and the salesman came back and all the worried about was who made the mistake about missing flooring. To finish of this nightmare the owner decided to quiz the nurses aide outside about whether or not my son was really hurt. Worst experience of my life. Save yourself the heartache, expense and headaches and go elsewhere!!!!!!!!!!!!!!
1.0
3 years ago I had Allen the "flooring specialist" come measure my upstairs for carpeting, and because I was sick in bed when he called to schedule the installation and I could not give him a solid date because I had not yet finalized it with wife, and I was sick in bed, Allen got very angry with me. and as if that was not enough, he took the time to print a card, and address it to me with the statement: thank you for wasting my time" I am never going back there again. very bad business conduct.
5.0
3 years ago This customer did not leave a comment.
5.0
4 years ago I bought carpet for 2 bedrooms and engineered hardwood for the rest of a condo. The quality of the products and service was excellent. They were very friendly, efficient, and knowledgable and helped me make the best choices for the best price. The pricing is straighforward and includes installation and the best carpet padding: the only add-ons were the molding. The attention to detail in the installation was perfect. The carpet crew even helped remove some crazy cable wiring under the old carpet. I'm glad I went to a local store instead of the big warehouse stores.
5.0
6 years ago I used to go to Worldwide for years, but I got fed up with their customer service. Always trying to up-sell me on every little thing. Carpets & More in East Brunswick impressed me with their service. Just good guys and honest. Great deal too.
5.0
6 years ago Great job!!! We got Hardwood floors installed from Carpets & more. They have a wide selection of very good quality hardwood flooring. The installation was done very professionally and with perfection. Would certainly recommend this place!
5.0
7 years ago Fabulous! Great staff, service, selection, pricing, and installation!!! Can't say enough good things, my new carpet is beautiful!!!!