PRECISION FLOORS AND DECOR

4.8
|
73 Reviews
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Precision Floors and Decor Inc 24 S Highland Ave, Plymouth, WI 53073-2555 920-400-1123 https://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw Price Range:$-$$$$
4.8
|
73 Reviews

Reviews


5.0
last week Awesome experience from start to delivery! Rachel was a great resource theoughout the process, helping us pick carpet styles that would fit the various rooms in our house. And to finish it off, they were able to work with a tight timeline and get the area rugs delivered just in time for a party we were having.
4.0
2 weeks ago I've had a couple bad experiences here, but like to work with the locals. They've done a better job lately.
5.0
2 weeks ago I’m so glad I chose Precision Flooring. Everyone who came here to measure , discuss, install, advise were all wonderful! I would highly recommend them without even getting any other estimates from anyone else! I’m so glad I chose them!
2 weeks ago DeDe, we are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
2 weeks ago Our experience with Precision Floors & Decor, installation & installers was exceptional. Every contact we had was courteous and helpful. Installers were experienced, efficient and skilled. We are very please with our new flooring. Thank you all.
2 weeks ago We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
last month Many thanks to Mary Fuller for your patience and expertise. I was very impressed with all of the Precision associates that helped with our project. All were professional,courteous and knowledgeable. All questions were answered and service was prompt. Have already recommended you.
4.0
last month We were very pleased with our experience with Precision Floors. We were able to get our carpeting installed early because of a cancellation. The installers were courteous, careful of our belongings, and cleaned up following the installation. They in-stalled the carpeting quickly and we were very satisfied with the results. We have used Precision Floors before and would certainly do it again. We always recommend them when asked about flooring.
3 weeks ago We are thrilled to hear that our installers were aware of your needs throughout the installation process and did a great job taking care of you! Thanks for writing us a review!
5.0
last month Did a great job! Timely and professional. Will definitely use in the future! Also Rachel at the front desk is very helpful and nice! Thanks!
5.0
last month This customer did not leave a comment.
5.0
last month The team was great. They were timely and helped out even when we found things you couldn't know were there and even in making a quick change. Working with Tony and his team was a great experience.
last month Kim, we are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
last month This customer did not leave a comment.
last month Thank you Debi!
5.0
last month Awesome selection of products. Very friendly, knowledgeable, and helpful staff. Highly recommend stopping in if you're looking to update your home.
last month Thank you Steve!
5.0
2 months ago We have been customers of Precision Floors & Decor for several years now. I wouldn't go anywhere else! The quality is top notch and they are #1 in customer service. Everything from floors to window treatments has been PERFECT! I would highly recommend them.
2 months ago Hi Candy, thanks so much for taking the time to leave us this AWESOME review! We appreciate your business! We hope you enjoy your motorized shades (aren't they the best)!?!?! It's so fun to work with wonderful customers such as you and Mark! See you soon!
5.0
2 months ago What a great experience! Rachel was so helpful with finding us neat tile ideas and showing us different combinations. They came right away to measure and do the work - very prompt and courteous. The installation was fabulous and we were delighted with the results. Highly recommend! Thank you!
2 months ago We are so happy that you love your tile! It was a pleasure working with you! Thank you so much for your kind words! We hope to have the opportunity to work with you again in the future!
5.0
2 months ago Excellent customer service! We love our new hardwood flooring. Rachel and the Precision team are great to work with. Looking forward to working with them again on our next project.
4.0
3 months ago The product looks great and the install process went very smoothly.
5.0
3 months ago Had a wonderful experience with everyone we worked with at Precision, starting with Rachel! She was so helpful and patient throughout the process and was very knowledgeable in all products. We ended up finding the perfect flooring and tile and had excellent and timely installation. We got EXACTLY what we had envisioned because of everyone at Precision! Thank you!
2 months ago Nikki Kapellen (and Matt Kapellen) it was our pleasure! We love your new home... it's a perfect blend of new and old... simply beautiful! Thank you for allowing us to assist with your remodel. Welcome home Kapellen family!
5.0
3 months ago This customer did not leave a comment.
5.0
3 months ago LOVE my new floors. Would recommend your business in a heartbeat. The installers were friendly and professional. Only one suggestion....if weather is permitting, sawing should be done outside.
5.0
3 months ago Our installers were very polite and cleaned up after themselves. They answered any questions that we had. We enjoyed having them in our home, and working with them. The staff at the store were very friendly and helpful in making a large decision easier.
5.0
4 months ago Very pleased with the installation-looks great!
4 months ago Gina, we are glad to hear this! Thanks for writing us a review, and know that we would be happy to help you with anything that may you need in the future!
4.0
4 months ago The experience and installation went smoothly Installers were great.
4 months ago Thank you so much for taking the time to leave us a review. We love our installers, they always do a great job!
5.0
4 months ago We purchased some beautiful tile for our kitchen backsplash at Precision. Rachel was very helpful and we love the way our kitchen turned out!
4 months ago Thank you Jocelyn! We appreciate the kind words. Our design/sales staff are rockstars!
4.0
5 months ago Very willing to make adjustments on which tile product to use.
5.0
5 months ago This customer did not leave a comment.
5.0
6 months ago This customer did not leave a comment.
5.0
6 months ago This customer did not leave a comment.
5.0
6 months ago Very polite installer, worked diligently and professionally. Excellent sales rep., Mary Fuller. Love my new floor! Thank you so much.
4 months ago We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
6 months ago Very easy to work with, professional sales and installation. My bathroom floor was a small job but my project was treated first rate. Ask for Mary Fuller in sales!
5.0
6 months ago They did a quality job.
4 months ago Thank you for your review. We take pride in our staff and value our customers!!!!
4.0
6 months ago N
5.0
7 months ago Everything looks great.
4 months ago We are glad to hear this! Thanks for writing us a review, and know that we would be happy to help you with anything that may you need in the future!
1.0
7 months ago The store would not give me an estimate because I have a DirectBuy membership. I was told by DirectBuy that Precision flooring worked with them however Precision Informed me they do not.which is fine. Precision would not give me a quote for countertops because of DirectBuy. All I wanted was an estimate regardless of their affiliation with DirectBuy but they refused. I quess they don't need new customers that bad. Their loss because we also needed carpet as well as countertops.
5.0
7 months ago Great choice of products and installation was perfect. Roberta was wonderful to work with, very knowledgeable, and had great ideas to help with our new house.
5.0
7 months ago This was our first visit at Precision Floor and Décor and we were so very impressed with everything, from your fabulous show / display floor to your wonderful, helpful, polite sales gal, Racheal, to your knowledgeable estimator and his prompt estimate through e-mail (I loved that) to your three exceptional skilled installers. You can have a great product and great sales but you need the excellent skill in installing a product, and you at Precision have it all. Thanks so much for making our home so beautiful ! Ray and Wendie Cudworth
5.0
7 months ago The entire process went very smooth. We will definitely use Precision Floors and Decor in the future.
5.0
7 months ago Missed a couple of small areas with the grout. Coming tomorrow to finish.
5.0
7 months ago Excellent customer service. Handled any issues promptly and with utmost courtesy. Installers rocked! Were considerate of other businesses, visitors and other renters during the install process. Went above and beyond to meet our timeline for install completion. The flooring looks beautiful!
4.0
7 months ago Overall very happy with the finished job, but there is always room for improvement! I felt like communication could have been much better between sales support and me. Installers did a great job of cleaning up after themselves, and fixing a couple of issues that needed attention after project completion, but overall quality of workmanship was very good.
5.0
8 months ago Did an amazing job and looks so good. Def do more business with them.
4.0
8 months ago I would highly recommend Precision Flooring. It was a disappointment not to receive,in the mail, a letterhead thank you from your business for our business. I think that would be a nice touch and excellent customer service. Thank you. Paul and Kathy Blum
5.0
8 months ago Installers were very good. Worked hard, very efficient.
5.0
8 months ago Extremely accommodating scheduling wise. Mary was a delight to work with. The finished project looks amazing.
8 months ago Thank you so much for your review Dan! Mary is sure good at what she does! Glad you're happy with your project!
3.0
8 months ago The vinyl floor install was performed just ok. There are several areas where there are gaps in the flooring that I think are a result from too quick of an installation. I am being told it is a product issue even though no one has come to look at it after two phone calls to Precision. The carpet installer was meticulous and did a very good job. I would rate him a 5. However, once again with the vinyl, there is now a gap where you can see the sub floor because the vinyl was cut too short. unhappy with this. Finally, we went with precision even though it was a few hundred dollars more expensive than Macco's because the person who quoted the flooring said when they reinstall the molding and trim, they fill all the nail holes and caulk the seems. He even specifically called out how it will look better than it looked currently, pointing out nail holes and gaps. I walked him into the room where a painter had caulked our trim and asked if this is how precision would finish it and he said yes. After still two calls and being told someone would come out and finish it, it remains untouched. I watched the installer instead touch-up the nail holes with a paint pen and hit the corners with a rubber mallet to attempt to "seal" the gaps at the corners together.
8 months ago Thank you Megan for your feedback. Though we are in the process of corrective measures, we look forward to meeting with you on Monday to review any other concerns you may have. We apologize for the inconvenience, but we can assure you we will take the necessary steps to ensure your satisfaction.
5.0
9 months ago Enjoyed doing business with you!
8 months ago We appreciate your business...and we hope to have the opportunity to work with you again!
5.0
10 months ago It was a pleasure to work with Rachel Berlin. She understood my needs, and directed me to the perfect carpet for our stairs and hallway. The installer did a great job, and when he left, he made sure everything was cleaned up. I'll be back!
8 months ago Thank you so much Paula, it was great to work with you, and we look forward to the next project we can assist you with!
4.0
10 months ago The sales staff is very helpful, friendly and customer focused. Taking the time to ensure customer satisfaction. The installation crew is very talented and skilled. The installation is an art and skilled competency. This crew worked as a team and completed the project professionally with the personal touch.
10 months ago Thank you so much for taking the time to review your experience! We hope that we are able to assist you again in the future! Thank you for the opportunity!
5.0
10 months ago Quick turnaround
10 months ago Thank you for your review! We appreciate your business, and we hope to see you again soon!
5.0
12 months ago As alway, they did a great job! Will be coming back for more. Thanks, the guys that did it were great. Very professional.
11 months ago Thank you so much for your kind review! We appreciate your business and we are THRILLED you love your floor!
5.0
12 months ago We were happy with our experience and would recommend your business to family and friends
5.0
last year We were pleased with the ordering, installing, the countertop, and the whole process was completed in a timely manner. Would like to acknowledge Mary, who coordinated the project and she did a very excellent job.
5.0
last year Your showroom and selection are amazing. I got exactly what I wanted and the carpeting installation was flawless. Special thanks to Mary Fuller for stellar service and great design guidance. LOVE my new flooring!
5.0
last year This customer did not leave a comment.
5.0
last year Their showroom and selection are amazing. I got exactly what I wanted and the carpeting installation was flawless. Special thanks to Mary Fuller for stellar service and great design guidance. LOVE my new flooring!
5.0
last year Precision Floor and Decor has performed work for our remodel projects at our store, everything Precision does is done with a special touch of class, with a excellent staff.
5.0
last year I am a general contractor and I have sent many of my clients and friends to Precision Floors. The feedback I received was fantastic. I would not hesitate to recommend them to anyone.
5.0
last year Gorgeous Show Room!
5.0
last year Their showroom and selection are amazing. I got exactly what I wanted and the carpeting installation was flawless. Special thanks to Mary Fuller for stellar service and great design guidance. LOVE my new flooring!
5.0
last year Love their flooring selection and their showroom. Great prices and installation. Easy to work with. I highly recommend Precision Floors.
5.0
last year My wife and I had hardwood floors installed by Precision Floors recently. What a magnificent job! The floors just add so much value to our home! The staff helped a great deal with the floor match/colors and installers cleaned up after themselves, too! Great job and kudos to staff at Precision Floors.
5.0
last year Outstanding Selection, Huge Showroom, Friendly Service - Top Notch Professional Installation.
5.0
2 years ago after the job they did i would never consider anywhere else the people are amazing and so nice and gr8 service . they did a great job it was beautiful creds barney
5.0
2 years ago The team at Precision Floors is incredibly effective, from advice in picking out flooring product, to measurement and scheduling, to installation. They do an outstanding job.... with PRECISION!
2 years ago Thank you Jerry!
5.0
2 years ago My wife and I have used Precision Flooring on numerous different occasions, and have been very happy with the end results. Brian and his guys are always on time and are very easy to work with. I would recommend them for all your flooring needs.
2 years ago Thank you Tim!
5.0
2 years ago Precision Floors recently completed installing flooring in our new facility. They offer competitive pricing, huge selection, and expert installation. They can...
5.0
3 years ago Very impressed with the ideas we got from the folks at Precision Floors and Decor. Eric did an outstanding job with the installation and especially the tile in front of the fireplace.
5.0
3 years ago Heidi and her brothers did an amazing job on our new home last summer. We were thoroughly impressed with their quality and attention to detail!
5.0
3 years ago Exceptional work, great customer service, and at a price-point that was more favorable than other bids. We've now used Precision Floors & Decor on multiple projects, and couldn't be happier with the results!
5.0
3 years ago This customer did not leave a comment.
5.0
3 years ago This company has great customer service. I had an issue but they did the right thing and took care of it!
5.0
5 years ago This customer did not leave a comment.
7 months ago Excellent customer service. Handled any issues promptly and with utmost courtesy. Installers rocked! Were considerate of other businesses, visitors and other renters during the install process. Went above and beyond to meet our timeline for install completion. The flooring looks beautiful!
7 months ago Thank you so much for taking the time to leave a review. Our installers are rockstars aren't they? We hope you love your new floors!
5.0
6 years ago Installed carpeting in my basement. Did an excellent job. It was an all-day job and they kept working until it was done. Would not hesitate to hire them again.
5.0
6 years ago Brian and his crew did a fantastic job installing our carpeting and new tile in our bathrooms. They seemed to take great pride in their work and left the place very clean. My wife was floored when she got home "pun intended". I would definitely recommend this company.
5.0
6 years ago Excellent flooring company. Did the carpet in all our rooms and tile in the bathrooms. Turned out nice.