CARPETLAND USA OF DUBUQUE
Purchasing flooring can be daunting, but we’re committed to making the process easier for you every step of the way. Whether you choose carpet, hardwood, luxury vinyl or tile and stone, you can trust in your flooring retailer to help every step of the way.
Shaw creates a better future – for our customers, our people, our company and our communities. This attention to detail and extreme focus can be found in our beautiful, innovative products.
Carpetland USA
4095 McDonald Dr, Dubuque, IA 52003-5249
563-582-1200
https://shawfloors.widen.net/content/dqn0tmc3r4/web/shaw-logo-bw.webp?quality=85
Price Range:$-$$$$
Reviews
5.0
Mike
4 months ago
Erin Draper is very helpful and knowledgeable. I came to Carpetland not sure what I was looking for, Erin made shopping a breeze. Outstanding customer service! Highly recommend her for your flooring needs!
5.0
Josie
5 months ago
Erin Draper is the most helpful and knowledgeable salesperson that I have ever come across. I came to Carpetland for their selection of flooring options, I will return because of Erin’s exceptional customer service.
5.0
Tim R.
5 months ago
Ryan was awesome! Everything was as was agreed on. We love the our new floor!
5.0
Jim J.
5 months ago
Cody and Larry did a great job. Very professional!
4.0
DOUG
5 months ago
Stay far away! They used the wrong product on the floor and now we have to take them to court because they refuse to finish the job. We hired Carpetland USA to do our floors. They came in and put down the wrong product on the subfloor and failed to inform us that the floor boards needed replaced. The entire point of this project was to restoration the subfloor. By the way, Kilz only makes ONE product for the subfloor and it is called Kilz Restoration. A professional should KNOW this. I walked out and my jaw dropped when I saw them laying down latex paint on the floor, so I was pretty mad when I called them out on their mistake. The worker's response set me OFF. It literally says on the product sheet and the packaging 'NOT RECOMMENDED FOR FLOORING.' The guy said he's been using that on all his jobs for years! I said, THEN YOU SHOULD KNOW IT DOESN'T WORK AND IS THE WRONG PRODUCT. Now the subfloor either needs to be stripped, sanded, or replaced so the proper product they should be using will penetrate the subfloor. The unprofessionalism of Carpetland is atrocious I spent 10 years as a Maintenance Engineer for a major hotel chain, I know what I'm talking about here. Now Carpetland is refusing to finish the job that they signed a contract for. Their unprofessional response to an unhappy customer over their screw up shows we obviously didn't hire professionals. This was my worst fear about this project and vocalized it to everyone involved. Now it's off to small claims! It's crazy because these people don't have a legal leg to stand on! (We had a different company come look at th unfinished job and the first thing they said when they walked in is "they used the wrong Kilz product on the floor!) So if you hired this company, they have been using a product on your floors that's not meant for floors. Nothing about Carpetland is professional. They also failed to secure the rest of the home from dust when they tore up the tile. Everything about this situation was unprofessional and we are PISSED.
5.0
Mike V.
6 months ago
Dave Behal is customer focused, professional and genuinely interested in getting the customer the best product. I highly recommend.
Anonymous
5 months ago
Mike, Dave is wonderful! We are so glad he gave you a great experience with us at the Davenport store.
5.0
Nicole S.
6 months ago
Top-Notch Service From Start to Finish: Lisa, Tammy, and Ben (the installer) were simply phenomenal to work with my first phone call to post-installation. I had multiple bids for a carpet project and Lisa came in very competitively priced, was responsive throughout the process, and followed up after install. Tammy was always quick to get back to me if Lisa was unavailable and made scheduling a breeze. Ben Stone installed all carpet in one day - a one-man show with a stellar work ethic and high level of professionalism that left competitors in the dust. Ben kept materials very clean and organized throughout the project and vacuumed my floors at the end - even helped me move a piece of furniture as I was home by myself. On this note, I felt completely comfortable having Ben in my home with me during this project. My pre-sales experience with another flooring vendor in Davenport left me very underwhelmed, feeling taken advantage of on their bid (for the same exact product, pad, and square footage) and severely lacked professionalism when working with a solo female buyer. In the end, I went with Carpetland for several reasons and never looked back. They are very fairly priced, have new, up to date flooring offerings, AMAZING customer service and incredibly kind and efficient installation. I would recommend anyone to consider Carpetland for their next flooring project - I know I will absolutely be back in the future. These days it can be hard to find a company to work with that makes you feel like they truly care, back their product, and execute top-notch service across the board - Carpetland in Dubuque nails it! Thank you Dubuque Carpetland team for your incredible partnership and service - I can't wait to work together again on my next project!
5.0
Janell R.
6 months ago
I returned to Carpetland because I had a positive prior experience.
5.0
Janell R.
6 months ago
I returned to Carpetland because I had a previous good experience.
5.0
Janell R.
6 months ago
I returned to Carpetland when I decided to do some remodeling in my living room because I had an excellent experience in the past. I am going ahead with my project with disappointment when I learned that my total price has exceeded my quote by over $1,000. I think the jump in price is excessive.
5.0
Julie S.
6 months ago
I enjoyed working with Julie, who helped me find the perfect flooring for my family room. She is very professional and friendly. I appreciated that she never added any kind of pressure. She listened to what I wanted and helped me find it. The guys that installed it were also great. We love our new vinyl flooring!
Anonymous
6 months ago
Julie, we are so glad Julie was able to give you an excellent experience with new vinyl flooring, too! Your kind review reminds us why we love what we do for our customers!
5.0
Carl
7 months ago
The Carpetland in Dubuque Iowa did a phenomenal job putting in my new flooring and new carpet in my basement. The store manager Lisa and the two guys who did my work were wonderful to deal with.
1.0
Chuck
8 months ago
We ordered flooring and put down a substantial amount of money. We made an appointment and they sent one old man to do a two person job. He was only able to remove a small amount of flooring. We still need a lot more removed. Now supposedly they have ordered our flooring twice and they cannot get it delivered to their building. The worst experience ever. This has been going on for a month now.
5.0
Jay S.
9 months ago
We recently purchased flooring for our home. I cannot say enough good things about Jason Ciluffo and the install team. During our tile tearout and LVP install, Jason called everyday to ensure things were going as planned. He goes above and beyond to ensure every detail is perfect. I couldn't be happier with the service this team provided. Well done!
Anonymous
9 months ago
Jay, we are so happy you were satisfied with Jason and his team! We are proud to bring you exceptional service from selection to installation.
5.0
Lisa C.
9 months ago
I have worked with carpetland for personal projects as well as for my previous employer. It has always been a pleasure from meeting with the sales team, to scheduling and installation. I have always been treated with respect and understanding. Deadlines have always been met and their willingness to make adjustments has made business a smooth and pleasant process. I would recommend them to anyone in need of flooring. Great job!
3.0
Michael S.
9 months ago
Just started shopping so just wanted to mention to stores out there that show types of flooring or any products but don’t show the prices online it’s always an immediate turn away for me and I am sure many others now days. I go to a site to see prices if they aren’t listed then I move onto next store.
5.0
Mike R.
10 months ago
Excellent service, great pricing!
Anonymous
10 months ago
Thanks, Mike! We appreciate you taking the time to leave a review. Thank you for your business!
5.0
scott
10 months ago
great service and pricing
5.0
S.K.
11 months ago
We bought our carpet with the help of salesperson, Dakota. We were happy with the products to choose from. The installers were great! They were efficient, friendly and very capable. They vacuumed the new carpet and even the areas of hardwood where they had to walk. Great job guys!
5.0
Ann G.
11 months ago
We are moving into a condo and bought new vinyl plank flooring for three areas. Mike Hartman provided invaluable service to us by helping us select the flooring suited to our taste and budget. He has given us outstanding customer service throughout the project: timely measurement of the floors, prompt answers to questions we had, and spending time finding the right color of material for ease of transition between another surface and the new flooring. Bravo, Mike! We appreciate your professionalism and customer service very much. The installers were wonderful to work with as well. Kuddos to Matt Ericksen and his crew. They were polite and thoughtful as they answered my questions about the installation. The flooring had been washed after they had finished, and it looks beautiful. Nate, one of the installers, even helped with a surprise plumbing issue! We had a wonderful experience with Carpetland.
5.0
Jeanette S.
12 months ago
Had new carpet in 3 rooms and hallway. Couldn't be happier from start to finish. Also had vinyl installed in 1 bedroom. I am so happy with everything. Sonya was great and the installation crews were exceptional.
Anonymous
11 months ago
Jeanette, we are so happy you were pleased with your flooring installation! We love Sonya, too. We would love to see you back for your next flooring project!
5.0
Beth O.
12 months ago
I have been very pleased with my experience with Carpetland and Mike the individual I worked with. If I had any concerns or issues, they were addressed promptly and professionally.
Anonymous
12 months ago
Beth, we love Mike too! We are so happy you were pleased with your experience at Carpetland. Come again soon!
5.0
bob S.
last year
Anonymous
12 months ago
Bob, thanks for the five-star review! We hope to see you again soon.
5.0
Lorie T.
last year
The guys who installed my lv plank, were extremely efficient and did the most wonderful job. We love carpetland. Thank you all including the installers
5.0
Lorie T.
last year
The guys who installed my lv plank, were extremely efficient and did the most wonderful job. We love carpetland. Thank you all including the installers
5.0
Lorie T.
last year
The guys who installed my lv plank, were extremely efficient and did the most wonderful job. We love carpetland. Thank you all including the installers
5.0
Steve C.
last year
We are Steve and Kelly Crane . We have been re doing our home. We go to Carpetland in Galesburg. We have had the pleasure of dealing with Adrianna, Jetta and Dan all outstanding in customer service. All very helpful and knowledgeable about the products. We had had the please of having Jamie and Kaden doing of of our installs very talented. They do outstanding job. So blessed to have awesome team helping us thank you for for awesome customer service.
5.0
Carol
last year
I was very pleased with my new floor. The installer Scott and his crew did an awesome job and professional.
1.0
Janette
last year
So, I went here to look at the carpet and schedule a measure. When I got there, the woman ran up to me right away. She grabs what she thought I would like and I told her which color I was interested and she pressed on that carpet. I finally told her no and what I liked. She then took me to other parts of the store and pulled out what she thought I would like. She then had me take photos of certain ones. I slowly made my way to the cheaper carpets and I asked her about a few and she said not to bother with those and pressed me to buy what she wanted me to get. I was so disgusted with this service. I went to home depot and the gal there said if I needed help, let them know. I took my time looking at carpet that I wanted and didn't have to take pictures of the samples, I actually took samples home to see what would look good and instead of 5.80 to 7.00 per sq foot, I ended up looking at 3.00 per sq foot which fit my budget. Carpetland's service was terrible from the time I walked in the store. I understand the workers might get paid on commission, but doing what she did pushes customers away. It was like a car dealership trying to sell me a car they wanted to get rid of. I don't recommend this store or to make purchases by them.
5.0
Jayson S.
last year
We’ve had the best experience with Carpetland in Davenport. We’ve had a few minor issues or repairs needed & they’ve taken care of them quickly & efficiently. Most recently, Jason Ciluffo went above & beyond to replace defective carpet in our master bedroom & closet, no questions asked. Their installer also repaired a couple of spots that our puppy had chewed & you would never know it happened. I wouldn’t hesitate to use them for future projects. Would highly recommend!
Anonymous
last year
Jayson, thanks so much for the great review! We are so glad we could meet your flooring needs and can't wait to help you on your future projects!
5.0
Larry C.
last year
Anonymous
last year
Thanks for the great review, Larry!
5.0
Howard M.
last year
Cartpetland helped me with two projects for my home. I live in a four-level split level home. They replaced the carpet in all the steps for all four levels, the hallway in the upper level, the living room and the rec room. The carpet looks beautiful and has held up better than any carpet I’ve ever had. For the second project, they installed vinyl plank flooring in the kitchen. I couldn’t have been more pleased with flooring I selected.
1.0
Linda A.
last year
I asked to see a certain type of carpet and the blond woman that wears the leopard top told me she would show me after I picked out a color! I was so mad because I wanted a certain type of carpet and she wouldn't show me. I knew what I wanted and she wouldn't show me. I've been there since and same lady helped me. This time I wanted to see a certain type of tile for three bathrooms. She didn't tell me they didn't handle that kind. She continued to try to sell me something else. I was upset because she took up my time and wasn't honest with me.
Anonymous
last year
Linda- We're very sorry to learn of this shortcoming, but thank you for bringing this to our attention. We do always work to try to help our customers find the best product for their needs. If you would like to discuss this matter further, please call our showroom at 563-391-4744 and ask for our manager, Jason.
5.0
K E.
last year
We just purchased our LVP floor from Lisa in Dubuque. The floor is beautiful and Lisa is fantastic to work with. Very helpful! Kevin and Connie Ernst
5.0
Dan D.
last year
Jason & his team take the very best care of all of our accounts! Both homes & townhomes, we can always depend on him for prompt service as well as quality products. If we could give 10 stars, we would!
Anonymous
last year
Dan, we are so glad Jason and his team took care of you and brought you quality products and service!
5.0
Mary D.
last year
great job by carpet land love the guys use them anytime great job again thank you
Anonymous
last year
Mary, thank you for this great review! We are so happy you are satisfied with your flooring.
5.0
Greg G.
last year
We purchased our tile from Sean. He was extremely helpful and informative. He helped us find exactly what we wanted. The tile was ready to be installed on the day the promised us. Adam was the installer and he was awesome. Not only did he do an outstanding job, he gave us helpful information about moving appliances on the new floor. He removed three layers of flooring before the install and did a great job of cleaning up when he was done. I would recommend Sean and Adam to anyone who needs a new floor.
Anonymous
last year
Greg, thank you so much for great review of Adam and Sean! We hope to see you again at Carpetland.
5.0
Thomas S.
last year
The Dubuque, Carpetland store has assisted me the last three years in a on going renovation project. I was able to get the same carpet from three years ago as well as they accommodated me on last minute schedule changes. The installer as well as the sales staff have always been professional and courtesy. I strongly recommend them.
5.0
Alvin M.
last year
Purchased carpet from Shawn at Carpetland and were very satisfied with the time effort and "patience" while we picked out carpet. Also the installation crew from Ray's floor covering wer efficient highly skilled and did a terrific job. Highly recommend
Anonymous
last year
Alvin, awesome review! We are happy our team could meet your flooring needs.
5.0
Janet J.
last year
We purchased new carpeting in May for our living and dining rooms, and recently purchased Luxury Vinyl for our kitchen remodel. Erin D was our sales rep, and she guided us through our selection to find the perfect floor for our needs. I would highly recommend that if you're shopping for new flooring in the Clinton area, stop in and see Erin D!
1.0
Debbie S.
last year
Worst service ever. Had a small room we had them lay some vinyl plank flooring against some ceramic tile, we've been missing the strip that blends the floor with the tile for a month or more. They've been back 3 times to lay down the strip, it's never right. Now they've chipped my ceramic tile. I've asked if I can choose the shade of the strip they're supposed to be laying down, oh no, you just get what they send. Really!? After paying all this money for flooring I get what they send, a chipped floor tile, and an unfinished project for well over a month. Never again!
5.0
Shawn L.
last year
5.0
Don K.
last year
Great team members Lots of choices Good prices. Family owned
Anonymous
last year
Hello Don, we appreciate your feedback! Have a great day!
5.0
Adelaide B.
last year
I dealt with Mike Smith, , talk about a man with patience! I'm a little older and he took his time and was always friendly when he answered my many questions. I will recommend Carpet land to al my friends and family. The fullingtons who installed the flooring were here on time and worked all the while, not even taking a lunch break.
5.0
Casey J.
last year
We worked with Lisa and - to a lesser degree - with Tammy! After working with the 'big box' stores, Carpetland was a welcome change! Lisa and her team were attentive and friendly. The quality of their work is great. Additionally, Lisa was open and honest about pricing, and didn't try to upsell us at all! I would recommend working with the team at this store.
1.0
Charlene M.
last year
Would really like to be able to shop style, measurement and style in line without have to drive 120 miles round trip to “look” at my choices and estimate of cost
5.0
Michele
last year
We were selling a family home in the Dubuque area. It needed new carpet throughout although we lived out of state. Lisa came to the house, Face-timed me with samples, had it installed when we were there after cleaning out the home. Ben did a fabulous job installing & it looked fantastic!! Could not be happier with the way it transformed the home. Carpetland made this process so easy & they were so accommodating. Thank you!!
5.0
Jim P.
last year
We have always been big fans of Carpetland. They replaced all of the floorings in our home with wood in the great room and carpet in the bedrooms. The latest project was our carpet, and Carpetland has again excelled in quality products, service, and expertise. Many thanks to Lisa Erickson for her efforts and professionalism, and to Ben Stone, our installer, who did a fantastic job. BTW, the price was incredible too! Jim and Ann Pfaff
5.0
Donna S.
last year
Thank you CARPETLAND USA in Moline. We are very pleased with how our flooring turned out. From the beginning through the installation Rebecca helped make everything go smoothly. She helped us decide what materials would work for us and gave us tips on the amount needed and other concerns. Bill M. Came out and measured and knew what needed to be done to make the underlying floor work with the new. He and his crew worked hard to give us the best floor possible. They prepared and installed flooring in our whole main level, great room, 2 bedrooms and a bathroom. They were efficient, courteous and knowledgeable in completing the work in a timely manner. Thank you again CARPETLAND for making our floors look great!
5.0
Caryl A.
last year
Carpetland USA Davenport IA is practicing the long lost art of Personal Customer Service. I have not yet met the agent who will assess my project but his call in response to my e-mail was very prompt! I appreciate the person-to-person contact. Too many businesses use AI (pre-recorded) Telephone Answering/Calling loops and THOSE ARE NOT Customer Service! Thanks, Carpetland! Caryl Altemus Moine IL
Anonymous
last year
Caryl - Thank you for recognizing that we do truly make customer service a top priority. That has been key to our business for over 50 years. We appreciate your feedback and look forward to helping you with your project!
5.0
Marcia G.
last year
From the 1st contact with Joey at Carpetland until the 2nd installation was finished I have been very satisfied . Everyone I came in contact with has been very helpful & proffessional .I had flooring installed in my kitchen earlier this year and recently my upstairs . The quality of product & service excellant.
5.0
Ellen
last year
Great to work with! Flooring looks beautiful and the install was very quick! Would definitely purchase from again!
5.0
Alice H.
last year
Love the carpet and vinyl flooring we bought. The installers were very knowledgeable and professional. We bought this in Dubuque and Lisa was extremely helpful. Thank you all again! We love it.
5.0
Steph T.
last year
Amazing job on the install on my master bedroom, closets and stairs. The crew got it all done in about 3 hours and it looks great. It smells great as well. The former owner of this home had allowed the flooring to get overtaken by filth. I can finally walk barefoot after living here a few months! Thank you!!
1.0
Steve S.
last year
We have purchased flooring from carpet land numerous times over the last 40 years and recently had the worse experience with the product and service we received. In January 22 we bought 1,200 SF for 4 rooms at $8,000. When we shopped there for which carpet would be the best for our needs; we specially asked the salesman for one kind for all four rooms that would give minimal tracking. What we got was perfect in color and feel for feet. Unfortunately we were very upset with the marking tracks. Basically the carpet only looks good when freshly vacuumed. We came in to complain in April and were told we would have to now pay an additional $2,500 for labor to replace it. The salespeople involved were Sheri Garcia and Mike Reinhardt. Mike told us the only carpet that would not show the ungodly tracks that are now over nearly the whole house. As stated, we have bought many carpets from carpetland USA if they keep records, therefore we will never buy from this company again nor will we give any good reviews to family and friends. Unacceptable and dissatisfied. Eldridge, Iowa
5.0
Austin M.
last year
Help our company get carpet in a pinch for a machine application. Thankful for all the help.
5.0
Gina O.
last year
Shelley S. In. Dear Rapids was amazing! She was friendly, helpful, flexible and helped get me a great deal. I highly recommend you ask for her! The installer Jose was great! He found trim to match my woodwork which was an unexpected surprise. I am very pleased with their work. He was friendly and answered my questions.
5.0
Shawn M.
last year
There is not a better operation in Cedar Rapids and surrounding areas. Bryan is absolutely amazing and thorough. Very educated about his field and has always been 100% honest and backed up everything he has ever said he would deliver. 8 stars out of 5
5.0
Wanda G.
last year
Sonia was awesome! She made sure I was sitting when she told me the price.😢 But I loved the carpet. She made sure I got the best. The boys loved it, cats aren't sure. To much cushion 😂.
Anonymous
last year
The team here at Carpetland USA is thrilled to receive such a great rating. Thank you!
5.0
Deb M.
last year
Shelly, our sales person, was wonderful. She was easy to work with and helped us find just the right color. She was also quick to get our room measured and kept us informed of the status prior to install. The installers were also great. Very pleasant and fast.
5.0
Becky R.
last year
Doug and his staff went out of their way to assist us. Doug made numerous calls himself to find all the available flooring we wanted. The installers were perfectionists and it turned out beautifully. We couldn't be happier. Thanksl
5.0
John D.
last year
Brian Downing helped us out with floors. he was very knowable. I would recommend coming back again.
5.0
John D.
last year
Brian helped us out with our floors and we are happy. I would recommend coming back again and again.
1.0
Charlie W.
2 years ago
The fact that you still make Salespeople still practice the old and worn out habit of wearing a tie is stupid. I will not purchase anything from this company because you make decisions to abuse your employees.
5.0
Cathy W.
2 years ago
Lisa from the Dubuque store was great to work with. We had new carpet installed in one room and sheet vinyl in our kitchen. The installers did a great job, the floors look great. Phil and Karl did our sheet vinyl and it looks awesome. Also, gave us pointers about moving the appliances back, so that we didn't leave grooves in the new floor and their tips really helped. Love our new floor. Thank You!
4.0
Steve P.
2 years ago
Large selection, knowledgeable and friendly sales people.
Anonymous
2 years ago
Thank you for the great review, Steve! We appreciate your business.
5.0
KATHY L.
2 years ago
I highly recommend the Dubuque Carpetland store. Lisa Erickson was fabulous to work with and the 2 guys who installed my carpet and vinyl plank were outstanding. I am very pleased with both the product and the install. I will absolutely be using Carpetland for all my flooring needs in the future.
5.0
Denel C.
2 years ago
Extremely happy with our new carpet and their customer service.
Anonymous
2 years ago
Thank you for the 5-star review, Denel! We appreciate your business.
3.0
Janet F.
2 years ago
The purchasing process was great. However I was not happy with the installers. They were sloppy in some areas, and used my refrigerator, and were using my bathroom several times during the day.
5.0
Kelli P.
2 years ago
Scott from the Moline store is the best! He is so knowledgeable, stayed on top of our project and answered all of my questions and concerns promptly. He was one of our favorites we dealt with while building our new home and we will happily go back to him when we are ready to finish our basement!
1.0
Andy A.
2 years ago
Went to get more work done in my house and wanted to use the left over material from the last job you did for us and was blown off by the sales person and was told the job was too small they wouldn’t do it because it was a waste of their time for that small of a job
5.0
Patricia W.
2 years ago
What a wonderful experience! From Ken who helped me make a excellent choice to the guys who laid the carpet. This was the best experience I have ever had. Oh and by the way the price was far better than that other company who offers half off on carpet. This business is the best by far. Thank you
5.0
Melvin S.
2 years ago
Jeff, the store manager was awesome to work with. He was very knowledgeable and helpful and took the time to make sure we were happy with everything.
5.0
Terry
2 years ago
Every time a wonderful job timely completed.
4.0
Daniel L.
2 years ago
Had a good experience with the staff and salesman at Carpetland in Moline. The installers were very professional and did a great job with the carpet install. Overall, very pleased with the experience.
5.0
STEPHEN K.
2 years ago
Shout out to Jason Smith of Carpetland in Sterling. We had some installation issues and Jason went out of his way too see to it we were happy. He is an asset to your buisness.
5.0
Merle A.
2 years ago
5.0
LIZ T.
2 years ago
Great service from salesman Sean, and Adrian the installer did an excellent job!
Anonymous
last year
Your review means a lot to us. Thanks for your support!
5.0
Laurie M.
2 years ago
If I could give more stars, I certainly would!! There was only one time, we did not go through Carpetland, and we 100% regretted it! I have worked with Lisa on more than one occasion and she is, by far, the best. Not only does she answer all your questions, she asks all the right questions to ensure you are really getting what you want. When I work with Lisa, my husband has confidence that we are getting a great product along with great service. In our books, Lisa ranks a 10-star review! Thank you Lisa and Carpetland Dubuque!!
5.0
kim b.
3 years ago
I previously posted a sad review that I would like to retract. Phone tag is a miserable way to communicate but today was great! I finally made contact with Patrick in the Rockford store and he did everything he could to help me. I found terrific carpet and he got it scheduled so fast! I can not wait to see the new carpet in this place! Thank you Patrick and thank you Carpetland Rockford!
1.0
Brian A.
3 years ago
I'm not certain how CarpetlandUSA can be proud of 50 years of the best customer service when the Cedar Rapids branch really screwed up. I am guardian/care giver to Judy Bailey, whose husband of 45 years died of covid. All she wanted was to carpet her 10 x 10 bedroom - she had already paid nearly $800 and her check was cashed Aug 5. You strung her along about doing the job for weeks and she finally canceled. I would expect her refund immediately CarpetlandUSA>
5.0
vince
3 years ago
We had a great experience from start to finish! excellent prices, great service, and some little 'extras' that make this company stand out. Working with Ken was amazing, he went above and beyond to make sure our family was happy with the service.
5.0
Ryan S.
3 years ago
5.0
Carol J.
3 years ago
5.0
Laura J.
3 years ago
We had a wonderful experience working with Tio our installer and Rick Jacobs our salesman. The installers were very neat, timely, clean and considerate. The crew answered all our questions and were thorough with the installation of the flooring. Rick’s follow up was especially appreciated. We offer our highest marks to both service and product.
5.0
Mike L.
3 years ago
Joey assisted us with getting new flooring for our house. He was very knowledgeable and very professional. I would highly recommend him.
Anonymous
last year
Hello Mike, we're happy to hear your experience was positive! Thank you for the review.
5.0
Tom U.
3 years ago
The sales staff was amazing and worked with me to get the job accomplished.
5.0
Adam W.
3 years ago
Excellent responsiveness, friendly, and good product
5.0
Linda D.
3 years ago
The employees at the Clinton store are so great to work with, especially Erin, Doug and the installer Jason. I love my carpet and flooring. Erin was so patient with me trying to make my decisions.
5.0
Richard J.
3 years ago
Excellent job
5.0
Joerl B.
3 years ago
love the carpet and the price...George and manager listen to us cause we picked the wrong kind and they helped us with the carpet we wanted!
5.0
Paul B.
3 years ago
No great place to buy carpet
5.0
Andy M.
3 years ago
All good the sales person sheri was perfect. Got what we were looking for. Very nice.
Anonymous
last year
Hello Andy, thank you for sharing! We appreciate your kind words and look forward to seeing you next time.
3.0
Anthony A.
3 years ago
Gr8t selection on carpets and they were half off this week
Anonymous
3 years ago
Hi Anthony - thank you so much for taking the time to review Carpetland USA! We're very happy to see that you loved our selection and our prices! We did notice that you only rated us with three stars and would love to learn more about how we could improve your experience moving forward.
5.0
Paul W.
3 years ago
Excellent service!
5.0
Melanie
3 years ago
We had issues with the initial installation of our bathroom flooring. Mike R reached out to me personally and was able to resolve the issue promptly and professionally. Our installer, Curtis, did a fabulous job! Hats off to Mike and Curtis!
5.0
Dawn H.
3 years ago
Kudos to the Dubuque Iowa store for a job well done! I worked with Lisa Erickson and that lady is phenomenal. NEVER did I feel like she was just trying to sell me a piece of carpet. Instead she helped me find the perfect flooring for my specific needs. Knowledgeable, patient, friendly and if she says she will get back to you, she does. Great on following up on the details. Thank you, Lisa and CarpetlandUSA. Excellent product and a sales lady that goes above and beyond the normal every time!
5.0
Dawn H.
3 years ago
Kudos to the Dubuque Iowa store for a job well done! I worked with Lisa Erickson and that lady is phenomenal. NEVER did I feel like she was just trying to sell me a piece of carpet. Instead she helped me find the perfect flooring for my specific needs. Knowledgeable, patient, friendly and if she says she will get back to you, she does. Great on following up on the details. Thank you, Lisa and CarpetlandUSA. Excellent product and a sales lady that goes above and beyond the normal every time!
5.0
Ivan M.
3 years ago
Friendly service great variety.
Anonymous
3 years ago
Thank you for the 5-star review, Ivan!
4.0
John E.
3 years ago
Anonymous
3 years ago
Thank you for taking the time to leave us a rating, John! We appreciate your business!
5.0
Gina W.
3 years ago
I will only use Carpetland for my flooring needs. Bill Cloven helped me and my daughter pick out flooring for her bathroom. He made the choice easy with his suggestions and his patience. Thank you for working so well with us!
5.0
Gina W.
3 years ago
I will only use Carpetland for my flooring needs. Bill Cloven helped me and my daughter pick out flooring for her bathroom. He made the choice easy with his suggestions and his patience. Thank you for working so well with us!
5.0
Gina W.
3 years ago
I will only use Carpetland for my flooring needs. Bill Cloven helped me and my daughter pick out flooring for her bathroom. He made the choice easy with his suggestions and his patience. Thank you for working so well with us!
5.0
Gina W.
3 years ago
I will only use Carpetland for my flooring needs. Bill Cloven helped me and my daughter pick out flooring for her bathroom. He made the choice easy with his suggestions and his patience. Thank you for working so well with us!
5.0
Linda D.
3 years ago
Everyone at the Clinton store was so helpful, especially Erin and Doug and the installer Jason. I appreciate all their help and support. I would definitely recommend them and the Clinton, Iowa Carpetland!
3.0
Melanie K.
3 years ago
Although I really like our new floor covering, I am not satisfied with the lack of cooperation/response I have received in reference to our additional installation in our bathroom. The installers did not do what they were supposed to do, did not bring some of the material to complete the task, and after emailing several times to Carpetland, I have yet to hear back from anyone. It has been over a month since launching my first complaints/concerns.
5.0
Courtney L.
3 years ago
Exceptional experience at your Davenport store yesterday. Mike R was so personable and extremely helpful with finding carpet that fit within our needs and budget. We will definitely be using Carpetland USA for our future flooring needs.
5.0
Courtney L.
3 years ago
Mike R was fantastic in finding carpet that fit within our needs and budget. The best sales experience I’ve ever had!
Anonymous
3 years ago
Thank you for the wonderful review, Courtney! We're so happy to hear that Mike R was able to help you find flooring that fit both your needs and budget.
5.0
Amber
3 years ago
Exceptional workmanship and service from sales to install! So many options ot was hard to choose. Definitely using Carpetland for my next flooring projects!
5.0
Tom G.
3 years ago
Jason made us feel completely taken care of the whole way through our process. Phenomenal customer service that went above and beyond the call of duty!
Anonymous
3 years ago
Thank you for the great review, Tom! We're so happy to hear that Jason was able to provide you with outstanding customer service throughout your entire experience!
5.0
Karen L.
3 years ago
I’ve been using Carpetland at work & home for many years. I have 100’s of apartment units that always need some flooring, they are quick to schedule and leave the place clean of old flooring. As for my home!! I cannot say enough good things from the salesperson, Lisa Erickson, helping me find exactly what is needed to the install. FABULOUS. Highly recommend to family, friends & businesses. Thank you for looking out for your customers!
5.0
Karen L.
3 years ago
I’ve been using Carpetland at work & home for many years. I have 100’s of apartment units that always need some flooring, they are quick to schedule and leave the place clean of old flooring. As for my home!! I cannot say enough good things from the salesperson, Lisa Erickson, helping me find exactly what is needed to the install. FABULOUS. Highly recommend to family, friends & businesses. Thank you for looking out for your customers!
5.0
Sherry B.
3 years ago
Carpet land in Waterloo Iowa did an awesome job with our flooring Toni was the best helped pick out just what we wanted so polite and friendly easy to work with can’t say enough good things about her the installers Todd Greg and crew did a great job came in got right to work moved our furniture laid the flooring polite and so pleasant give them all a 10+
5.0
Bob S.
3 years ago
Our 2 installers were great
5.0
Larry L.
3 years ago
We purchased Asian Walnut custom vinyl flooring from the Oshkosh Carpetland. Our flooring took a few days to be installed and we are pleased with installation. The lead installer Javier did a very detailed work in completing the work for our house.
0.0
Anonymous
3 years ago
Our experience with Carpetland USA is best described and exceptional. From Lisa Erickson who has worked with us on 2 projects for our home to Phil and Carl who installed the last carpet we bought, we have had a very positive and supportive experience. We recommend Carpetland USA in Dubuque IA as a leader in customer care, value, and integrity. Randy
5.0
Nicole
3 years ago
We had such a great experience with Carpet Land. We worked with Lisa and she was beyond helpful. Very attentive with fast follow through answering any questions we had. The installers did a great job and we are so happy with the results. I would highly recommend Carpet Land to anyone!
5.0
Sarah H.
3 years ago
Got an Excellent deal on a carpet scrap! 👍
Anonymous
3 years ago
We love a good deal! Thank you for taking the time to review your Carpetland USA experience, Sarah!
5.0
Tony B.
3 years ago
Anonymous
3 years ago
Thank you for taking the time to review your experience, Tony!
5.0
Steph T.
3 years ago
Excellent service and value from start to finish. Mike R. was awesome to work with in sales. Then we moved on to install with Brandon, Rudy, and Jamey. They did a phenomenal job and were a great bunch of guys. Very thorough and good customer service all around. My transformation is incredible, and I can't thank them enough!
Anonymous
3 years ago
Thank you, Steph! We're so happy to hear that you had a great experience at Carpetland USA - from start, to finish!
5.0
James T.
3 years ago
Over the last 2 years I have worked with Mike Reinhart from the Davenport store for three separate projects at our home. I can’t say enough about the friendly and professional service I have received from Mike and the various installers we have had. It has simply become a strong mutual relationship and Carpetland will remain our floor covering choice for our next project.
5.0
Chris P.
3 years ago
All the guys in the Burlington store were great!! Personable, helpful, knowledgable! They were all a delight to work with.
2.0
Dave T.
3 years ago
I was not happy with one area of the installation. I noticed later that there is a gap between the floor tiles that doesn't look good.
5.0
Larry F.
3 years ago
We were very happy with the quick and courteous service. We had a tight timeline that was easily met and the carpet looked great after installation.
5.0
Wendy K.
3 years ago
Working with Dave was great, Prices were good, large selection. Installers were professional and did a great job.
Anonymous
3 years ago
Thank you for taking the time to review your Carpetland USA experience, Wendy! We're so happy to hear that you enjoyed everything about working with Dave. We look forward to serving your flooring needs again in the future!
5.0
Patti H.
3 years ago
The whole experience was great.
5.0
Gary G.
3 years ago
Amazing service
5.0
Diane C.
3 years ago
I had excellent service. One of the seams in the carpet started to come apart, but I called in and Phil contacted the installer who was able to come out within a week to get it taken care. I love my carpet choice and it looks fantastic in my living room.
5.0
Doug H.
3 years ago
Brian Belzer did a great job!!
5.0
Doug H.
3 years ago
Brian Belzer did a great job!!
5.0
Larry M.
3 years ago
Anonymous
3 years ago
Thank you for the 5-star review, Larry!
5.0
Cindy S.
3 years ago
I chose brothers flooring for recent remodeling jobs and so glad I did. Their selection is huge and prices are competitive. Store personnel are friendly and helpful. Contractors are great to work with and very efficient. Great place to do business!
5.0
Edwin R.
3 years ago
Quick find nice carpet, priced right.
Anonymous
3 years ago
Thank you so much for the 5-star review, Edwin!
5.0
Lawrence H.
3 years ago
Jason the owner works on the customer's schedule. I just bought a new home in Bettendorf and with one week's notice, he managed to fit in a two bedroom carpet change-out job prior to the arrival of my belongings. Your middle name should be 'Flash;' thank you Jason and thank you Carpetland USA!
Anonymous
3 years ago
Thank you for the 5-Star review, Lawrence! We hope you enjoy your new home and will keep us in mind for any future flooring projects that may pop up!
5.0
Jeffrey H.
3 years ago
Our experience was outstanding. They met all of our needs in a timely and professional manner. The product and installation are high quality. I would recommended Carpetland USA for your flooring needs.
Anonymous
3 years ago
Thank you, Jeffrey! We appreciate your business!
5.0
Bill S.
4 years ago
none..
5.0
Bobbi L.
4 years ago
I have bought all our stuff there and have been highly satisfied and the staff and people who put it all in are AWESOME
5.0
Janet K.
4 years ago
I appreciate the fact that you allowed me to paint the floor with Kilz after taking the old carpet out and will be coming back on another day to install the new carpet...
5.0
Barb M.
4 years ago
Shelly really knows how to treat a customer! Excellent and knowledgeable salesperson.
5.0
Karen R.
4 years ago
Angel and his team did a great job of installing our flooring, Overall experience with sales and help picking out our flooring was excellent. Shelly was so helpful.
5.0
Erin S.
4 years ago
Carpetland took care of us! We had some issues with our carpet and they gave us a great deal on new carpet and came and installed, helped us move furniture, and it was done with a crew of 5 team members who were all respectful and handled everything with care. Thank you Chace and Doug for working with us, we will definitely recommend you and purchase from you again!
1.0
Kim
4 years ago
Awful
4.0
ann c.
4 years ago
Very expensive.
Anonymous
last year
Hello Ann, we are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority, and it's guests like you that make our job wonderful. Hope you have a wonderful day!
5.0
Don D.
4 years ago
The best place to go to get great service and very good to us
5.0
Ken G.
4 years ago
Very happy
5.0
Karen G.
4 years ago
Thanks Brian Belzer for doing a great job for me !
2.0
Rhonda B.
4 years ago
We like the carpet but are not satisfied with how it was laid. Seam showed so after a few weeks installer came back and after being here for over 2 hours our carpet still has a seam showing and you can feel the seam when you walk on it. The carpet isn’t even stretched clear to the baseboard in one place. We’ve had the carpet since December so if walking on the seam was supposed to take care of it, it didn’t.
5.0
Josh P.
4 years ago
Even through the challenging times we were thrilled with the speed and quality of work!
1.0
Debbie
4 years ago
We had a floor installed in 2018 from the Clinton Carpetland. I was not pleased with that floor. The cuts around the cabinets were jagged and visible. They took off the strip around the bottom of the cabinets but did not replace it. We called to ask if someone could come back to fix these things but no one ever got back to us nor did anyone show up. Just recently we had a leak and we had to have a new floor installed. We did not want to go with Carperland again, but the company we worked with deals through Carpetland. Against our better judgement we agreed to use Carperland once again. Our mistake!!! The floor gets installed and we find several scratches. The installers did come back and fix it. We thought, great they will make it right. After the installers leave, we find several scratches. They come back a third time, and we thought they replaced the flooring and made it right. We are finding cracked corners and scratches. Three tries and they can not get it correct. You can not tell me that the installers could not see corners that were cracked off. Not to mention there is a visible gap where they cut a piece to short and the piece would not snap into the others. We find this ridiculous and disappointing. It has taken us several years to save so we could replace our flooring, and we get cracks and scratches. We will not be using Carpetland again.
eric.langan@carpetlandusa.net
4 years ago
Debbie, We're very sorry to hear about your experience. Could you please contact our Clinton, IA store and ask for Doug Bertrand, the Executive Vice-President so we can get more familiar with the situation and discuss resolutions to the issues?
5.0
Karen
4 years ago
I recently had my porches recarpeted. L.L. does a fantastic job!
5.0
Sheryl B.
4 years ago
I have always had a great experience with the employees at your Sterling, IL store. Mike the installer did an awesome job putting my carpet in.
5.0
Mani S.
4 years ago
Anonymous
4 years ago
Thank you, Dukhi!
5.0
Aaron T.
4 years ago
5.0
Will A.
4 years ago
Anonymous
4 years ago
Thank you for the great review, Will!
5.0
Ken G.
4 years ago
Anonymous
4 years ago
Thank you for the five-star review, Ken!
5.0
Frank T.
4 years ago
Great job from sales floor to installation! Thank you Jason and Scott!
5.0
Don B.
4 years ago
Our installers were very polite, efficient and tidy. Jason, our salesman has helped us twice now and he is terrific. Thank you for the great service.
5.0
Gus B.
4 years ago
Very happy with the quality of the rug I purchased and the level of service given. The staff at Carpetland were very polite and respectful. The installers were very polite and respectful and well detailed. I will make Carpetland my first place to shop for floor needs again.
5.0
Jayne T.
4 years ago
The carpet looks great! Excellent quality!
5.0
Bob
4 years ago
Good price and excellent service from the Davenport store. Our salesman Mike was a big help in selecting a product that met our needs. Installation was on time and done right.
1.0
Alex v.
4 years ago
Be more profesional with workmanship and less deceiving , come to find out they did not use nailing strips on my carpet ,and that’s a no no
5.0
Richard R.
4 years ago
The two installers were very professional, efficient, and courteous. We are very happy with our new carpet.
5.0
Susan W.
4 years ago
Everyone at Carpetland at the Galesburg store is totally awesome. They are professional, caring, patient, tolerant of changes and a pleasure to work with. Cannot thank you all enough.
5.0
chad b.
4 years ago
Carpet purchase was easy and stress free. Mike helped us narrow down choices and we were able to make a quick decision. Love the look and feel of the carpet. Install was on time and professional. Would definitely recommend.
Anonymous
last year
Thank you for leaving a review! At Carpetland USA Davenport, we continuously strive to serve you better. Looking forward to working with you in the future!
1.0
Laura M.
4 years ago
Your installers had to come out 4 times: First time because the scratched my flooring that was just put down and the carpet on the wall was uneven by my steps, seam line showing, wripples in defected carpet, clue on carpet, the first day they were here until 830 at night. This experience was a totally nightmare, I will never use it recommend this company again
5.0
Joe P.
4 years ago
Everything was perfect! From the sales person to Victor the installer. We love our new kitchen flooring. It truly looks like old barn wood!
5.0
David
4 years ago
Larry is great! Patient, knowledgeable, always provides the extra effort to assure everything is done right...
5.0
Chad S.
4 years ago
The team and staff at the Burlington, Ia location was fantastic to work with. I’d recommend going through them with any flooring needs.
5.0
Susan W.
4 years ago
Very pleasant experience with very professional personnel. Everyone was helpful in providing not only excellent service but suggestions that made everything soooo much better than what I was struggling with. Always willing to work around my crazy schedule. Highly recommend. Many thanks to all of you.
5.0
Tom G.
4 years ago
Considering our contractor was 5 months behind schedule, the Galesburg Carpetland worked with us to make the flooring fit our schedule. A beautiful job!
5.0
Donald K.
4 years ago
The installation crew were wonderful. The sales people polite and knowledgeable.
5.0
Don F.
4 years ago
We were in need of carpeting in our computer room, due to a new dog destroying it (we no longer have the dog.) Not having purchased carpeting in my life, we made our way to our Davenport Carpetland and spoke with Tom. He guided us through the vast array of carpeting and explained the differences between them (I had no idea there were so many different kinds.) He explained the pros and cons of each, and helped us pick out the perfect one for our needs. He explained the installation process. We were kept in the loop for the installer's arrival time, and couldn't be happier with our new carpeting! Great price and great service from start to finish. If we're ever in need of carpeting again, we know where to go. Thanks, Carpetland!!
5.0
alyson L.
4 years ago
I recommend working with Brian at the Davenport location. Friendly, helpful, not pushy.
Anonymous
4 years ago
Thank you for the five-star review, Alyson!
5.0
Michael D.
4 years ago
Excellent service from Salesperson(Rebecca) and Installer Steve and his crew.
5.0
Richard B.
4 years ago
Did an excellent job of laying our carpet.
5.0
Susan W.
4 years ago
Everyone involved with me at this Carpetland location went above and beyond expectations. Thank you so very very much. You guys are awesome.
2.0
Lynda P.
4 years ago
Well I love my carpet, not liking how it turned out. I'm paying full price for something that isn't right. The measurements he took aren't what came we talked about . The rug is to small .
2.0
Lynda P.
4 years ago
Well I love my carpet, not liking how it turned out. I'm paying full price for something that isn't right. The measurements he took aren't what came we talked about . The rug is to small .
5.0
Amy P.
4 years ago
I had a fantastic experience. The product is fantastic. The service impeccable (thank you Jason!) and the installers were professional and respectful. I would do business with you again in a heartbeat and will (and have) made referrals.
4.0
Mary M.
4 years ago
They came and measured on Friday and installation done on following Monday. Crew was great and friendly. Job was well done! Couldn't ask for more!
Anonymous
4 years ago
Thank you for the five-star review, Mary Kay!
5.0
Licon O.
4 years ago
Professional and quality installation crew! Great guys and great job!
2.0
Greg S.
4 years ago
5.0
kim s.
4 years ago
Great customer service! Honored a past sale I didn't realize expired. The quality is amazing so far and the installers we early and professional. Most definitely will recommend. Thank you Manager Mike and the owner!
Anonymous
last year
Thank you for sharing! We value your loyalty to our business and are happy to hear you've enjoyed your experience with our team. We appreciate your kind words and look forward to seeing you next time.
5.0
Jena B.
4 years ago
I couldn't be happier, with Carpetland, the staff, or my flooring! Jason bent over backwards to make sure everything was perfect For me and my home. I absolutely love the linoleum in my kitchen and the luxury vinyl planking in my living room! I can't thank everyone enough for all their help and hard work, I am super happy That we chose Carpetland and would do it again in a minute!
Anonymous
4 years ago
Jena, thank you so much for taking the time to leave such a wonderful review! We are thrilled by your experience and appreciate your business!
5.0
Justin H.
4 years ago
Excellent and timely customer service in store with Joan. Give her a raise!
5.0
Wanda G.
4 years ago
It was a pleasure to work with our salesperson Mike Smith. He helped us find the right product for our home and the right layout for the installation. Our installer, Roger Marten, did an outstanding job installing our floors . Very professional! Gene
5.0
Dave R.
4 years ago
Always a pleasure doing business with Sterling Carpetland. Experienced, knowledgeable, and professional staff. Joan has gone above and beyond as a consultant in making sure that we were satisfied with our purchase. Even coming out to our home on her day off while installation was being done. Her advice and suggestions were of great importance to us. She is a great asset to this company.
5.0
Janet G.
4 years ago
Love this store! Awesome showroom and great customer service 🙂
Anonymous
4 years ago
Thank you for the five-star review, Janet! We appreciate it!
5.0
vickie f.
4 years ago
I was very happy with Mike Reinhardt The floor consultant, Bill Who installed the carpet. They were very professional , friendly , Polite. Bill Did a great job installing the carpet I would recommend him to family and friends. Thank you !!
Anonymous
4 years ago
Thank you so much for the great review, Vickie! We appreciate your business!
5.0
David D.
4 years ago
Our experience with Alan P. in the Sterling store was excellent. Alan is personable, knowledgeable, professional and incredibly accommodating. We had to quickly make flooring choices for an entire house under very stressful circumstances (fire reconstruction). Alan did everything he could to help us and see the job done start to finish. We chose tile, carpet, hardwood, and area rugs. We would highly recommend him!
5.0
Brieanna J.
4 years ago
We built our home in 2012 and went through Carpetland - Davenport and worked with Jason Ciluffo. Our experience was great. We recently noticed our carpet was buckling in two different locations. I contacted Jason and he had someone come out and stretch our carpet right away. It looks amazing! Jason was wonderful to work with and we would go back to Carpetland for any future flooring needs. Jason’s customer service is off the chart!!! He is absolutely wonderful to work with. Highly recommend him for your flooring needs!
1.0
Carrie S.
4 years ago
5.0
Scott S.
4 years ago
Very professional and curious
5.0
Bill
4 years ago
Awesome job.
5.0
Sally
4 years ago
Great selection. Great follow-up. Very friendly and knowledgeable installers. We had some issues as you normally do with construction, but I was promptly notified and offered solutions
5.0
Dan S.
4 years ago
My wife and I were extremely pleased with our carpet buying experience with Carpetland USA. Our flooring consultant, Sheri Garcia was very helpful with carpet selection, installation and followup. The installation team was courteous and professional and provided high quality results throughout our entire home. Thank you Eric Langan and your team for doing a superb job.
Anonymous
4 years ago
Thank you, Dan! We appreciate your business and the wonderful review!
5.0
marlon m.
4 years ago
Anonymous
4 years ago
Thank you for the five-star rating!
5.0
Jon
4 years ago
Very nice staff. Showed us around and told us the Pros and Cons of each item.
Anonymous
4 years ago
Thank you for the great review, Jon!
5.0
ben h.
4 years ago
Anonymous
4 years ago
Thank you for the wonderful review!
5.0
John K.
4 years ago
The salespeople were very helpful. Installation process went very smoothly. No problems at all!
1.0
Pat B.
4 years ago
Was very impressed w/ everyone involved w/ helping & installing my new
5.0
Valerie
4 years ago
Wonderful service! Mike was so helpful and kind! He went above and beyond to make sure everything was right. Installers Bill and TJ were very professional and careful when moving all our furniture! We could not be happier with our new carpet and flooring!! Thank you Carpetland!
5.0
Lori S.
4 years ago
Our experience with Carpetland in Davenport was excellent!!Jason helped us to select the right flooring option for our upstairs. We also decided to replace the carpet in our living room and family room.The materials arrived in a timely fashion. The crew that did that job was outstanding! They removed carpet from 4 bedrooms, closets and hallway and replaced with a durable floor that resembles hardwood - WE LOVE IT!During the week-long installation process, Jason called every day to check progress and to see how things were going. His attention to detail was fantastic.This is the only place I would recommend for flooring needs. Very very pleased! Thank you Carpetland for being dependable, thorough and completely customer oriented.
Anonymous
4 years ago
Lori, thank you so much for the wonderful review!
3.0
Justin G.
4 years ago
Purchased new carpet and LVT tile from Tom Keck. Was helpful and knowledgeable about the product. Would recommend him to anyone. The carpet installation by (Eric) was excellent! very hard working individual and made sure we were happy with the final install (5-Stars). The LVT install, lets say that Matt won't be welcome in my house again. Showed up late, then spent 35 minutes on the phone in my front yard, while his co-part carried in all the materials and tools. After actually working for 20 minutes he left to go to his moms house and the bank (NOT KIDDING). Was gone for about 2 hrs. Once he returned, ate lunch and worked for about 30 minutes and then left for the rest of the day, never returned. The gentleman that was with him pretty much did all the work and did a really good job! He did mention several times that Matt does this to him on a daily/weekly basis. Not sure why someone would work with someone like this? Other than the LVT tile install, my experience with Carpetland was very good and will buy from them again.
Anonymous
4 years ago
Justin, Thank you for sharing your experience with us. We are so happy that you were pleased with the sales, product and installation experience! At Carpetland USA, we take customer service incredibly serious, and want to ensure every …Justin, Thank you for sharing your experience with us. We are so happy that you were pleased with the sales, product and installation experience! At Carpetland USA, we take customer service incredibly serious, and want to ensure every interaction makes our customers happy. We will be looking into this internally. Again, thank you for your business and for choosing Carpetland USA!More
5.0
Jim B.
4 years ago
We are very happy with our carpet and installation! Sean and Rob were great!!
2.0
Rita W.
4 years ago
Salesman “David” assured us that the carpet we selected was readily available for quick installation. Called to set it up and now I’m told it will be 2 weeks, because they need to order the carpet. I feel like he lied just to get our business. If I wanted to wait, I could have picked a lot cheaper option somewhere else. Very disappointed.
4.0
Tom K.
4 years ago
The sales and customer service were great. The installation was so-so. Furniture was often not out back in same place and there was some minor damages and scratches that were caused.
5.0
Lynda
4 years ago
Dave did a great job helping me picking out the perfect carpet.. enjoyed shopping there, and very accommodating he was willing to work with me on the time for delivery..
1.0
Deb S.
4 years ago
I will NEVER purchase from Carpetland again! The minute I opened the door to the 2 installers, it started! The one guy was on phone (where I could hear everything) arguing with the store about 4 pieces of furniture that had to be moved! ( even tho I bought carpet under the sale that included moving furniture! I proceeded to move my own furniture! Than I was basically called a liar by the sales associate that I purchased the carpet from and came to my home to pre measure!! Why? Because he didn’t measure for the 2steps leading from kitchen to family room, so therefore it was MY fault!! ( After he measured, I owed an extra ?$148.00 ). So, between the salesman and installers, they’ve lost a customer with 5 additional that they lost out on!!! Unbelievable and I hope it was all worth it!!!
3.0
Michael B.
4 years ago
The guys that did the work did a wonderful job with the carpet laying. They did not clean up and somehow tore the weather stripping off the bottom of our front door. They dropped the carpet roll so hard it shook loose the ceiling tiles in my husbands den. I think they all need a class in cleaning up after there job is done.
5.0
Jesse M.
4 years ago
We were completely satisfied with our carpet and flooring install. The team of workers were very professional and handled everything in a professional manner. We will recommend their business expertise to others. Thank you for the great install.
5.0
Angela S.
4 years ago
From the second we walked into the door at the Carpetland in Moline, we had a great experience. They helped us choose a beautiful, affordable carpet and flooring for our basement and installed it perfectly. Thank you!
5.0
Phyllis M.
4 years ago
I worked with a very helpful flooring consultant, Mike Reinhart. He advised me on which wood product and color would be best for my home. The installers did a good job, too. I am very pleased.
5.0
Halie
4 years ago
Chase Readshaw was wonderful to work with. He made sure that we were happy, he was very patient with me and and helped me feel confident in my decisions. I appreciate the effort and determination this man has in pleasing his customers.
5.0
Angelisa B.
4 years ago
Anonymous
4 years ago
Thank you, Angelisa!
1.0
Rose W.
5 years ago
We will never buy from CarpetlandUSA again. My husband, Robert, and I are deeply disappointed over the treatment we received from CarpetlandUSA, Moline, when we went to them for advice on getting our carpet restretched after getting water in our basement during the flooding in the Quad Cities this past May/June. We had purchased a large amount of carpet for our family room and sewing room and wood floor for our kitchen/diningroom from CarpetlandUSA, Moline, and felt they would treat us fairly. The price quoted as an estimate was $850 ($9 per yard for 94.4 yards, the total number of yards originally installed). My husband thought it was high and was told it included furniture moving and any seaming needed; and it would be adjusted after completion, based on the actual work done. There was NO furniture to move, only the outer walls needed refastened, and one 3 foot piece was seamed. The installers (McWilliams) were done in 1 1/2 hours and did a fine job. The people at CarpetlandUSA Moline refused to adjust the price. We researched our area and found the average price for restretching is $2.70 a square yard. At that price, $255 plus $100 for seaming and $100 for handling the job, our cost should have been $455 at the most. When I spoke with McWilliams they said they were not paid that amount, and would talk to the store manager. We have heard from no one. CarpetlandUSA should be ashamed of taking advantage of flood victims. This was not an insurance claim, the money came straight from our retirement income. Our family and friends are shocked when they hear what CarpetlandUSA did to us.
1.0
Madie L.
5 years ago
After our install, we will have to repaint all of our trim and touch up our walls due to scratches from installation. Not sure how we are supposed to repaint trim after carpet... not pleased. This was a new construction and now we have lots of work ahead of us.
2.0
Karen B.
5 years ago
5.0
Lee H.
5 years ago
From the time we visited the store until our carpet was installed, we had a great experience. The person (did not get his name) who came to measure was informative and professional. Joan helped us tremendously and kept us informed every step of the way. The installers were personable and professional. This was a great buying experience!
5.0
Nathan B.
5 years ago
Excellent service at the Davenport store. Jason Ciluffo really went above and beyond to ensure we picked out the right product for our basement. He checked in constantly to make sure the install went smoothly and we were satisfied with the finished product. Would definitely recommend people stop here first for their flooring needs.
5.0
Janet K.
5 years ago
Was happy with Carpetland with the service and the carpet installation.
5.0
Kelly C.
5 years ago
Adriana and Jetta are awesome to deal with very knowledgeable and professional outstanding
5.0
Julie L.
5 years ago
Everything went smooth, the carpet layer did a very nice job and was very polite. Carpet looks beautiful.
5.0
Joanna S.
5 years ago
Carpetland has a great selection of all types of flooring. I went in for hardwood flooring, and came in several times--initially just to get ideas, then a few times to bring home samples, then to order. Every salesperson I talked to was friendly. Sean, in particular, was knowledgeable and patient with me. I also contacted him a few times by phone and email. Go here if you want a full-service experience at a DIY price!
Anonymous
5 years ago
Joanna, thank you so much for this incredible review! We are so happy that we were able to provide superior service to you throughout your flooring process!
1.0
dee d.
5 years ago
5.0
Kevin H.
5 years ago
No worries
5.0
Tami D.
5 years ago
Great service
5.0
Jennifer D.
5 years ago
Jay was great and answered all my questions!!
5.0
John P.
5 years ago
Definitely 5 stars! Good sales lady and great installers!!
5.0
Wayne P.
5 years ago
Anonymous
5 years ago
Thank you, Wayne!
5.0
Dawn K.
5 years ago
The service rep was very professional and knowledgeable about the product.
5.0
John B.
5 years ago
We started remodeling our home about 9 months ago. Went to Carpetland to check out the carpet and flooring ideas. We were helped by a young lady named Erin. She was so very helpful and guided us to make great decisions in redecorating our home. We got new carpet and LVT flooring on the main level, Erin had quite the job to do getting everything we wanted to get the job right. Our fllooring was installed by professional experts who took great care to make everything look fantastic!!! We have many projects that we have been working on and we also had a brick wall installed in our kitchen. Jason did a superb job installing it and we have received so many compliments! Now we have installed new countertops in the kitchen and will be having the same brick installed on the walls above the counters. We have been so pleased with all the detail that is put into the work that has been done. I cannot say enough good about Erin as she has gone above and beyond to make sure our projects are always done correctly. We will continue to remodel the rest of our home and whenever needed we will return to Carpetland for our needs to complete the job. Thank You Carpetland and your great employees!!!
2.0
judith s.
5 years ago
It is not possible for me to give a favorable review. My condo was measured for carpeting and vinyl flooring in the 2 bath and kitchen. The salesman who did the "free measurement and estimate" neglected to add the kitchen install to my contract. I admit I assumed the kitchen install was included on the contract I signed. After wait a month for an install date, I find out from the installer that a kitchen install was not on his work order. After contacting Carpetland, they informed me that the salesman who measured my condo had left their employ, and not in a favorable dismissal. He took with him any measurement and detail of my install. I was informed that to complete the kitchen, it would cost me another $420. I, course had to agree to get the job done, but I still feel I overpaid in all the confusion. The only "Plus" side of the whole experience with Carpetland, was the wonderful installer(s). They worked with me to get the job done!!
5.0
Sandra C.
5 years ago
My installer ERIC did a fantastic job. He had a lot of heavy furniture to move, but he was great. The carpet looks great
Anonymous
5 years ago
Thank you so much, Sandra!
5.0
Richard R.
5 years ago
I recently had a water damage issue on half my basement. I called Carpetland, Davenport, and was greeted by a great gentleman by the name of David Behal. He invited my wife and I to the store and we went thru a number of flooring and some carpet to replace what was in our stairs. We decided against carpeting for the TV room and went with some wood looking planks and a nice carpet for the stairs that would match our new flooring. The crew with the guidance of David, came to our house to install the plank flooring and the carpet. They showed up around 9:30am and were done around 1:00pm. Not only was the price point for both items absolutely acceptable, but the quality of the carpet and the planking were unbelieveable. If we have friends who are in need of flooring needs, rest assured we will highly recommend your products, service, and installation reliability. Thank you David for keeping us posted on the install date, and a great crew. You are truely professional and if anyone needs your service, I will have them contact you. We are just totally blown away for everything you offered and produced almost to the "T". Thanks David, and here is hoping you and your staff have very Blessed Day.Richard and Marcia Renkes
Anonymous
5 years ago
Thank you so much for sharing your experience, Richard! We appreciate your business and are so excited we were able to help with your flooring during this time!
5.0
Jeremy C.
5 years ago
Anonymous
5 years ago
Thank you, Jeremy!
5.0
Josh S.
5 years ago
Great store, great people!
Anonymous
5 years ago
Thank you for the great review, Josh!
4.0
Kevin S.
5 years ago
1.0
ESTELLE J.
5 years ago
The people don't want to wait on you not very helpful
5.0
Josh H.
5 years ago
Lisa Erickson went above and beyond to help us find what we envisioned at the best price she could give us! Her knowledge and friendliness was much appreciated!
5.0
debra j.
5 years ago
Anonymous
5 years ago
Thank you, Debra!
1.0
Robin K.
5 years ago
Horrible nightmare experience had hardwood flooring installed in three rooms. Immediately after installation noticed numerous spots, chips and even cracked boards. Installer was sent back out and touched up over 50 spots with a marker. Spots and more cracked boards kept appearing, manager came to home and tried to tell us it was the “rustic” look and that we were not “hardwood” people since we didn’t want to spend our nights using a marker touching up spots and were troubled by our socks getting caught on cracked boards. Shaw floors was then contacted and sent inspectors out who determined it was a defective floor but would never tell us why. Shaw floors after 5 months, not Carpetland reimbursed us for the floor but now we are left with the expense of thousands of dollars to have this flooring removed, have to miss work, and board our pets again not to mention we had a new kitchen installed so the flooring could go under the new cabinets which will never be able to be done again. Why would supposedly professional installers ever install chipped or cracked boards, not to mention that they knocked a hole in our wall, tore off woodwork that they were not to remove at all and only half way place back plus numerous other issues. Carpetland, Shaw floors paid for your mistake on installing a defective floor, why don’t you pay the thousands to have it removed, this was supposed to be my forever floor and has caused nothing but stress for the last six months.
5.0
Todd T.
5 years ago
Carpetland has been an ongoing sponsor for Moline Little League. Thank you for your continued support of youth athletics in the Quad Cities.
5.0
Melissa S.
5 years ago
Wonderful company and wonderful people!
5.0
Rich D.
5 years ago
Joan and Jason were awesome!! We have always received great service at the Sterling Carpetland.
5.0
Valerie G.
5 years ago
Anonymous
5 years ago
Thank you, Valerie!
5.0
Ron V.
5 years ago
Everthing from sales to installation was great.
4.0
Valued C.
5 years ago
Need more engineered wood flooring 1/2 inch samples
5.0
Mario B.
5 years ago
the sales man was very knowledgeable and helpful
5.0
Valued C.
5 years ago
Good service, good product, knowageable
4.0
Roger B.
5 years ago
All the sales reps were pleasant and knowledgeable.
5.0
Kristi S.
5 years ago
We went in to find flooring for our kitchen. Sean D helped us, and was so great! He was personable, friendly, and knowledgeable. He made us feel welcome in the store and answered all our questions. He never pressured us into anything and was very patient when we were indecisive. We would definitely recommend Carpetland, and will be recommending Sean to all our friends!
Anonymous
5 years ago
Thank you for the great review, Kristi! We are so thrilled that we were able to help you!
4.0
Ray B.
5 years ago
Chad L. did a great job installing our carpet. He even made the room look better than it ever has. Ashley was very professional and informative as well.
5.0
MVP E.
5 years ago
5.0
Michael E.
5 years ago
Great Store, good selection of flooring products and knowledgeable staff
Anonymous
5 years ago
Thank you, Michael!
5.0
Joe D.
5 years ago
Anonymous
5 years ago
Thank you, Joe!
5.0
Jennifer K.
5 years ago
Good follow up on sale. Knowledgeable sales person and installer/carpenter. Thank you.
5.0
Jennifer K.
5 years ago
Good follow up on sale. Knowledgeable sales person and installer/carpenter. Thank you.
5.0
Mary H.
5 years ago
well taken care of
5.0
Andrew W.
5 years ago
We had a great experience with Carpetland. They were very responsive and sent a crew to replace our padding the next day! Thanks Corey for all of the help we appreciate it.
Anonymous
5 years ago
Thank you so much for the great review, Andrew!
3.0
Jim C.
5 years ago
Meh. Slow to answer back. Need correction on installation, took over a week to get back to me on what they were going to do. I would keep shopping
Anonymous
5 years ago
Jim, we are sorry to hear about your experience. Our goal at Carpetland USA is to always provide superior floors and service. A professional from our Davenport showroom will be reaching out to you to make this right. Thank you!
4.0
Ben R.
5 years ago
Anonymous
5 years ago
Thank you for the great review, Ben!
5.0
Barbara F.
5 years ago
Jason did wonderful job laying floor very friendly and Kelly always helpful
5.0
Barbara F.
5 years ago
Jason did wonderful job laying floor very friendly and Kelly always helpful
5.0
Roger L.
5 years ago
Great people in all fields .
3.0
Rueben A.
5 years ago
Installation was a mess
4.0
Alicia P.
5 years ago
I rarely write reviews but felt compelled to do so about my experience with Carpetland! I was fortunate to win the $1000 Carpetland Seeepstakes in July of this year. I was so pleased because I needed new carpets. Well even with the sweepstakes winning it would have been way past my budget to get the carpet. I settled on new flooring for my bathroom and front entrance . It of course ended up costing me money but it was finished finally yesterday(11/8/2018). I can’t say enough about the installer and the beautiful finished product. I am just do pleased with the end result! It was a long process but it turned into a good thing.!!!
Anonymous
5 years ago
Thank you so much for sharing your experience with us, Alicia!
5.0
Joel K.
5 years ago
VERY SATISFIED WITH THE SALES REP TO THE INSTALLATION GUYS.
5.0
Bill N.
5 years ago
Alll. Went tremendously!
5.0
Bill N.
5 years ago
Alll. Went tremendously!
3.0
Julie W.
5 years ago
Salesman was insultive and rude. Manager took over and was very nice. Did not feel comfortable giving my business after such poor treatment on arrival.NOTE:: CHANGE FROM ONE (1) STAR!!The owner of this company reached out to me to see if he could do anything to help me feel better about my experience.I shared the Manager on duty was very nice and helped me feel more comfortable before I left. I just felt the public should be aware if this salesman is still there and rubs them wrong as well, don't rely on the secretary to help you out...ask for a manager or seek out a diff salesman. The owner will want to know about it to help prevent such an occurrence from happening again.I was impressed the owner reached out. Shows they will not tolerate such scenarios. I will visit their stores again but ask to work with a Manager first hand. 😏 Sorry 'bout long post, cannot add to the response here.
Anonymous
5 years ago
Julie, we are sorry to hear about your experience. Our goal at Carpetland USA is to provide legendary customer service. We obviously fell short of that. If you'd like to discuss this matter further, please contact our Store Manager, Jason Ciluffo, at the Davenport location.
5.0
Jenny L.
5 years ago
Great service! From the sales person to the installers! I am very happy with my new carpet.
3.0
Justin B.
5 years ago
Quality of carpet is very good. But the prices are very high. Local lumber yard up the street has carpet that compares but 50 % less.
Anonymous
5 years ago
Thank you for your feedback, Justin.
5.0
Marna B.
5 years ago
Absolutely wonderful! Great people who know what they are doing! Very happy and I will be back. Thank you so very much.
5.0
Kathrin W.
5 years ago
Guys did a good job. I love my new floor.
5.0
Anita W.
5 years ago
We just had the most relaxed and successful carpeting and flooring consult with Ashley. She listened to what we were looking for and nailed both the carpet choice and laminate choice first try. We were done and happy in less than 20 minutes! Highly recommend the store and especially Ashley if you are shopping for flooring.
Anonymous
5 years ago
Thank you so much, Anita! We will share with Ashley!
5.0
Tracy M.
6 years ago
We had the most positive, stress-free experience with Josh Porter at Carpetland. He was so knowledgeable about the products we inquired about. What a nice young man!!!
Anonymous
5 years ago
Thank you so much for sharing and for the great review, Tracy!
5.0
Shannan C.
6 years ago
5.0
Cindy A.
6 years ago
George was awesome...no pressure we told him our guidelines and he steered us in the right direction!!
Anonymous
6 years ago
Thank you so much, Cindy!
5.0
Rich U.
6 years ago
I had a great experience. The salesperson was honest and answered all of our questions. The installers were FANTASTIC. They gave us options and were courteous and patient with us. Everyone should ask for the installers that did our basement
5.0
David G.
6 years ago
Excellent staff, very satisfied with carpet and installation. Will recommend to others to purchase from this store
5.0
Ray R.
6 years ago
Everyone was so nice.. Vickie Elmer was outstanding helping me to get the flooring to match my kitchen floor
5.0
Joe K.
6 years ago
5.0
David C.
6 years ago
I'm having a little issue with seeing the seam on my carpet that I had put in. I think to make the problem go away is to trim, off a little more so the seam doesn't show other then that very please with the people I was dealing with. My friend has same carpet and said she see's no seam in her carpet.
5.0
Jeff E.
6 years ago
Great service, selection, and install.
5.0
Sandra F.
6 years ago
Floors are beautiful.So glad I had them installed.Thank you so much Kelly and to all the installers.
3.0
Dennis M.
6 years ago
The gentleman that laid the carpet did a great job since the footage was not figured correctly. More seams than what should have been if figured right.
3.0
Dennis M.
6 years ago
The gentleman that laid the carpet did a great job since the footage was not figured correctly. More seams than what should have been if figured right.
5.0
Jeff R.
6 years ago
They were very helpful and informative
5.0
Elizabeth H.
6 years ago
none
5.0
Jorja B.
6 years ago
The installers that were at mt house were GREAT !! Not only efficient and knowing their job -- WELL ! They were also so pleasant to have around patient letting the old widow talk their ear off. Got where I so looked forward to them coming each day. Thank you
5.0
C K.
6 years ago
Great sales person, Ashley, and service!
Anonymous
6 years ago
Thank you!
4.0
Larry K.
6 years ago
Anonymous
6 years ago
Thank you!
5.0
Bush C.
6 years ago
Carpetland's office personnel and on-site workers in the commercial construction division are true professionals. Their team members are experts when it comes to selecting the appropriate flooring applications. We appreciate how accommodating they are when tough schedules need to be met. It is always a joy working with them!
Anonymous
6 years ago
Thank you so much for the awesome review!
5.0
Mickey W.
6 years ago
Everyone was great to work with!
Anonymous
6 years ago
Thank you so much, Mickey!
3.0
Bob K.
6 years ago
Excellent service, great price.
5.0
Mark H.
6 years ago
Sales person was excellent
5.0
Mark H.
6 years ago
Sales person was excellent
1.0
Josh B.
6 years ago
We always have a great experience with the Carpetland in Sterling. Joan Kreps is so helpful with making the right decision on the product we are looking for
2.0
davidjoansw@gmail.com
6 years ago
Excellent product and installers
5.0
Arlo R.
6 years ago
Good honest help they stand behind their work. Been buying from them for twenty years
5.0
Jay K.
6 years ago
The work was done perfectly and within the promised time frame. All of your staff are wonderful! Jason is a gem-hold on to him! We intend to use your Sterling store for tile work around our fireplace and flooring for our stairs and upstairs bedrooms in the future.
1.0
Richard W.
6 years ago
best experience I could have asked for, Great carpet installer. Thank you Lisa for your help with my purchase.
2.0
Pat R.
6 years ago
Everyone from the Sales Lady Rebecca to the installers Rich & Shawn were great!
5.0
Mr. C.
6 years ago
very satisfied, the guys did a great job.....
5.0
J H.
6 years ago
Tom took care of us. Great selection with a knowledgeable staff.
Anonymous
6 years ago
Thank you so much!
5.0
Chad K.
6 years ago
I have used Carpetland for 10+ years and with 16 houses I have been fortunate to build a relationship with Carpetland. The staff is very responsive to our requests and flexible for our scheduling needs. Thanks for your professionalism and looking forward to continued business together.
5.0
David V.
6 years ago
Carpetland has installed carpet, wood and tile in my home. We always go back because of the knowledgeable staff, flooring options and obviously price. Make one stop and get it all!
5.0
Eugene K.
6 years ago
The continued use of Carpetland USA personally as well as the recommendation of same to friends & family is something my wife Susan and I have no hesitation of doing. 5 Stars for you and your employees Eric Langan!!
5.0
Casey K.
6 years ago
The customer service is unmatched. I walked in and was immediately greeted by someone who helped my answer all my questions.
Anonymous
6 years ago
Thank you, Casey!
5.0
Matt S.
6 years ago
I can't stress enough how professional everyone at Carpetland is. Everyone we have dealt with has been extremely knowledgeable and well trained, which is very important We have had Carpetland handle all of our flooring projects!
Anonymous
6 years ago
Thank you so much for the great review, Matt!
5.0
Jim P.
6 years ago
We have used Carpetland exclusively over 20 plus years for our last two homes. We have purchased carpet, wood flooring, and tile and shower remodeling for our bathrooms. The products we bought were exceptional, and the quality of installation was beyond expectation! The service from purchase to the completed project was professional, polite, efficient and personal. After our experiences with Carpetland, we are now a one-stop shopping family. We recommend them in the highest regard to anyone with home improvement projects in their future. Jim and Ann Pfaff
Anonymous
6 years ago
Thank you so much for the great review, Jim!
5.0
Bill M.
6 years ago
Excellent staff that is very knowledgeable and always willing to go the extra mile!
Anonymous
6 years ago
Thank you so much, Bill!
5.0
Hilary M.
6 years ago
Excellent customer service! Highly recommend Carpetland to anyone in need of new flooring. They always have the latest and greatest in flooring trends and are so helpful in determining the best flooring for your needs!
Anonymous
6 years ago
Thank you for the great review, Hilary!
5.0
Coleen K.
6 years ago
Very helpful, knowledgeable, and efficient
Anonymous
6 years ago
Thank you, Coleen!
5.0
Cameron D.
6 years ago
I have had the opportunity to work with Eric Langan and his Davenport Store Manager, Jason Ciluffo, on several home projects. Impeccable service and support. I highly recommend Carpetland and Jason.
Anonymous
6 years ago
Thank you so much, Cameron!
5.0
Sue B.
6 years ago
Great people to work with from selection to installation! It's so refreshing to get top notch service from experts in their field.
Anonymous
6 years ago
Thank you, Sue!
5.0
dan a.
6 years ago
I've purchased from Carpetland USA multiple times. Each time I bid with 3-4 competitors in the market and each time Carpetland comes in with competitive bid. Even if they were slightly higher, I'd still buy from them. They have great service and match each promise given. This is not your big box store with less quality floor covering. It's the real deal! Thanks Carpetland!
Anonymous
6 years ago
Thank you for the great review, Dan!
5.0
Bonnie M.
6 years ago
5 Stars I was very pleased with the management & employee's. They were very helpful and pleasant to work with.
5.0
Carol G.
6 years ago
I am very pleased with my experience with Carpetland. Staff is most knowledgeable and polite. We hope to f;oor another room with them next year. Thank you Carol Gerst
4.0
Steve J.
6 years ago
Brandon is extraordinary as an installer!
5.0
Jeff M.
6 years ago
Great selection and product knowledge. Thanks guys for making my home look beautiful!
Anonymous
6 years ago
Thank you, Jeff!
5.0
rmccsc@q.com
6 years ago
The gentleman that sold us the carpet (Chris) was good to work with. The installers did a great job, we're very satisfied with our new carpet
2.0
Ann E.
6 years ago
Excellent in every way.
5.0
Kristy V.
6 years ago
Sales person was very helpful. Delivery and installation was on time. The only complaint i have is scratched walls which i was warned about.
4.0
Nancy V.
6 years ago
5.0
Tim S.
6 years ago
Overall store experience and installation experience was very good. Only issue now is all the thresholds besides 2 have already detached from the glue and no longer stay in place. Would have thought it would have held up longer than 2 months.
5.0
Amy N.
6 years ago
Carpetland has an awesome showroom with so many choices! That's why it's so beneficial to have a professional like Dave Behal to help figure out what the best fit is.
5.0
M. G.
6 years ago
I have used Carpetland on a couple different occasions and was very pleased with the service and the prices! Their customer service is excellent, I didn't feel pressured at all. The staff was very knowledgeable about the products and helped me find exactly what would work for my situation. As for the price, you can't find a better value! I would highly recommend Carpetland!
5.0
Angie A.
6 years ago
Carpetland does a great job, specifically Dave Behal!! They have a great selection of products and the service and installation are great. Couldn't be happier with our carpet selection.
5.0
Pamela K.
6 years ago
Dave Behal is a Highly-Trained, Knowledgable Flooring Professional! We have trusted him and Carpetland with our flooring needs for many years! He takes the time to listen to your desires, and carefully matches functionality to individual goals and budget, which results in a WIN for everyone! We've always been more than satisfied with the 'above-and-beyond' service and attention to detail, and are so proud to recommend and refer people to Dave and Carpetland!
5.0
Patrick G.
6 years ago
I have used Carpetland many times for my rental properties. They are fair priced, knowledgeable, and I enjoy the relationship. The installers are always tidy and do a great job. I will choose them for my own home when I build.
5.0
Clay D.
6 years ago
I was looking for a piece of carpet for our living room. I gave my dimensions to Dave Behal and he recommended that I do a bound remnant to save on installation costs. I works great and was very affordable.
5.0
Laura O.
6 years ago
Dave Behal and the installers from Carpetland have provided flooring services for us and several of our rental units. Quality products, price, installation and exceptional service are the norm. I am always confident showing an available unit for rent immediately after installation, knowing that everything would be in perfect order.Thank you Dave and staff!John O’Melia, Rock Island
5.0
Elisabet A.
6 years ago
Excellent customer service and a great selection
5.0
Elisabet A.
6 years ago
2.0
Diana G.
6 years ago
Prices are double anywhere else....Wth???
2.0
Jerry P.
6 years ago
It was a pleasure to work with Mike selecting the carpet, scheduling an installation date plus he was willing to come out and look at our unique shaped family room and make suggestions. It was also a pleasure to work with Melissa and crew to get the carpet installed on time and in great fashion.
5.0
Jim A.
7 years ago
Very pleased with products we had installed and the installers did a great job.I have done business before with Carpetland Usa and was happy then and that's why I came back. If I need something in the future, I will go back to Carpetland Usa.
Carpetland U.
7 years ago
Thank you for the great review, Jim! We certainly appreciate your kind words and your business.
3.0
sandra.martin6446@yahoo.com
7 years ago
Your installer was helpful, knowledgeable, and caring.
5.0
jsangeleyes@q.com
7 years ago
The carpet is beautiful. Jerry F. Was my salesman and was very helpful. He even called after the installation to make sure I was pleased. My husband was home when the installers came. He was very impressed with them. They did a fantastic job. Thank you so much.
5.0
dylan@mepotelco.net
7 years ago
No
5.0
Linda H.
7 years ago
I was very pleased with my recent purchase from carpetland. The sales person was really great and the installers were great. They had to move my bedroom furniture and did a great job and took care. I would recommend your store to everyone.
5.0
bjlindsay59@gmail.com
7 years ago
The entire experience went as planned and the installer did a great job!
5.0
kesselron@gmail.com
7 years ago
The installers did a wonderful job. I'm happy with the quality and look of the carpet.
5.0
kenwolfjr@yahoo.com
7 years ago
Jason was a great help in the finding the right carpet. He worked with us in scheduling the installation to meet our time frame. The two installers were very professional and neat. They did a great job and helped with the furniture. When we are ready to recarpet the living room we will be back. Great job by all.
5.0
ashleysue8@aol.com
7 years ago
Very happy with new carpet
5.0
Diana B.
7 years ago
Excellent service, with quality flooring options for all price ranges.
4.0
Paulette T.
7 years ago
5.0
ROBERT D.
7 years ago
The price was great, crew did a nice clean expedient job ahead of time. picking what we wanted was made easy by our salesman
5.0
janice C.
7 years ago
Very pleased with the work that was done. Missy and her partner did a outstanding job installing my carpet. They made sure every thing was picked up and tidy before they took off. Would have Missy and her partner lay carpet for me again.
4.0
dashlee4@gmail.com
7 years ago
Salesman and installers were very professional.
5.0
jannycam52@gmail.com
7 years ago
Very pleased with the work done by Missy and the guy forgot his name. Cleaned up very nice after job was done. Thank You!
4.0
rdahl8833@aol.com
7 years ago
Nice work by installers
5.0
Sarah G.
7 years ago
Installation of our vinyl plank floors just finished up today (05/11/17) and I have to say I could not be happier! From start to finish this was a great experience with Carpetland USA in Davenport, IA. The sales person listened so well to our needs and made the process go so smoothly. My praise extends to the two men (whose names I regretfully did not catch) who completed the installation. They were friendly, neat, thorough, and efficient. I definitely recommend Carpetland to anyone looking for new flooring.
5.0
punkysdc@msn.com
7 years ago
It was done very well and the carpenter guy was very friendly
5.0
jannycam52@gmail.com
7 years ago
Just that the Missy and her helper did a great job and was very neat in cleaning up after job was done.
5.0
jannycam52@gmail.com
7 years ago
Just that the Messy and her helper did a great job and was very neat in cleaning up after job was done.
5.0
Marla E.
7 years ago
Carpetland in Sterling, IL, did all the flooring in my house. Allen Przysucha helped me with the whole process. He helped me pick the right flooring for my entire home. We used Hickory hardwood throughout the kitchen, formal living room, and dining room. We used duraceramic in the office and bathroom downstairs and upstairs. We did a beautiful Berber carpet in the family room. All the bedrooms were done with a plush, neutral carpet. We totally gutted the master bathroom and put in a new tile shower with decorative mosaic, and custom built glass doors. The final product looked as if it could be in Better Homes and Gardens Magazine. Allen was good at color schemes. He was honest, committed, informative, helpful, and readily available for questions. He backed his product and was reasonably priced. I would highly recommend Carpetland in Sterling and Allen Przysucha to assist you with your flooring needs. They are exemplary and the REAL DEAL!
5.0
Janice C.
7 years ago
Job done by Missy and her helper did a great job on installing my carpet and were very neat cleaning up after job was finished. Would highly recommend them.
5.0
Chris R.
7 years ago
Carpetland in Sterling, IL, did all the flooring in my house. Allen Przysucha helped me with the whole process. He helped me pick the right flooring for my entire home. We used Hickory hardwood throughout the kitchen, formal living room, and dining room. We used duraceramic in the office and bathroom downstairs and upstairs. We did a beautiful Berber carpet in the family room. All the bedrooms were done with a plush, neutral carpet. We totally gutted the master bathroom and put in a new tile shower with decorative mosaic and custom built glass doors. The final product looked as if it could be in Better Homes and Gardens Magazine. Allen was good at color schemes. He was honest, committed, informative, helpful, and readily available for questions. He backed his product and was reasonably priced. I would highly recommend Carpetland in Sterling and Allen Przysucha to assist you with your flooring needs. They are exemplary and the REAL DEAL!
5.0
Fang S.
7 years ago
Dave Behal from the Davenport location did a great job for us! He was very knowledgeable, professional and courteous with attention to details. We enjoyed working with Dave and would recommend him to anyone!
5.0
Kramerp42@gmail.com
7 years ago
None.everything was very good.
5.0
chriscollier454@gmail.com
7 years ago
Very pleased with our sales lady, installation was perfect. I am a perfectionist and the job was done right. Very pleased, will and have already recommended carpet land to others.
5.0
ginnyOCO@aol.com
7 years ago
Easy people to work with. Very professional and friendly.
5.0
countryrld3@yahoo.com
7 years ago
Toni is a awesome saleswoman. She put her heart and soul into everything she did for us. She is great. Keep up the good work Toni.
5.0
cricket21607@yahoo.com
7 years ago
Friendly professional people
5.0
Jbnme7
7 years ago
So Happy!!
5
Anonymous
7 years ago
We have used Carpetland for all our floors in our house and my parents!! We had an issue with our living room floor that didn't match the kitchen floor. Today I was totally happy when they were able to find the floor that matched the kitchen and they took out the floor and reinstalled the new one to match!! Would recommend Carpetland 100%!! Thank you so much!!
2.0
Alonzo W.
7 years ago
5.0
SMaxy
7 years ago
Great Service
Happy with carpeting on our stairs heading to the basement. Perfect match with the walls and floor.
Anonymous
7 years ago
" Susan,Thank you very much for taking the time to post an on-line review of your experience with us. We're happy that you love your new carpeting. Please enjoy it and we look forward to working with you again in the future!Eric Langan,President and Owner, Carpetland USA (The Langan Group) "
5.0
1911 I.
7 years ago
satisfied customer
"The salesman was knowledgeable and helped us narrow down our selections in the price range of our choice. No one tried to ""high pressure"" us into a selection beyond our financial capabilities. Financing was quick and easy. The installers did a great job We're very pleased."
5.0
CarolS
8 years ago
Wonderful carpet and service!
"We are so happy with our new carpet! Carpetland was so great and was able to get our carpet in before our daughter's wedding, thank you!"
Anonymous
8 years ago
" Carol,Thank you for taking the time to share your review. I'm happy to hear thateverything went the way you had hoped and that we were able to meet yourdeadline. Thank you very much for your business and congratulations onyour daughter's wedding!*Eric D. Langan**President & Owner, Carpetland USA (The Langan Group)* "
5.0
dfbb
8 years ago
This is the way business should be conducted.
Sales staff - outstanding! Installers - also outstanding!
Anonymous
8 years ago
" Dear "dfbb",Thank you very much for your review and the "high marks". Thanks for yourcomments regarding our sales staff and our installers. We appreciate yourbusiness and thank you for your review.Best Regards,*Eric D. Langan**President & Owner, Carpetland USA (The Langan Group)* "
1.0
dissatisfied 1.
8 years ago
poor customer service in Clinton Iowa store
The carpet installer broke the closet door when he took it off to install the closet. He hasn't fixed it yet and it has been 4 days. Nor has he called to set up an appointment to fix the door. He was supposed to take away the old carpet and he didn't do that due to mechanical difficulties with his vehicle. He hasn't set up a day/time to pick up the carpet yet. The sales rep say they are leaving him a message but he didn't seem to get the messages. It has been 4 days. The manager may call in a couple more days to see if the situation is resolve. This is poor customer service in my opinion.
Anonymous
8 years ago
" I'm very sorry to hear about your experience. It's my understanding thatthe issues have been resolved. Thanks for bringing this to our attentionso we can take the necessary steps to avoid something like this happeningagain in the future. Thanks again for your business and bringing theseissues to our attention.*Eric D. Langan**President & Owner, Carpetland USA (The Langan Group)* "
1.0
Lana
8 years ago
Terribly disappointed
"I had new expensive Stain Master put into my house this spring. The installer was lazy, unprofessional, and crude. Each time a room of carpeting was laid, this worker would take a break & lay his dirty, sweaty body all over my new carpet. Dirty fingerprints were also left all over my white woodwork. I was also amazed at how much time that worker spent in MY bathroom. Really, Carpetland?? After all the money I spent on carpet, I deserved to have a quality carpet installer. Sorely disappointed in Dubuque Carpetland. Also, after complaining, the sales person never called to give me any followup or some kind of restitution! Think twice, Dubuque!!"
Anonymous
8 years ago
" Lana,I'm very sorry to hear of your negative experience with our Dubuquelocation. Thank you for sharing your experience with us, so we can learnfrom this situation and take the necessary steps to avoid incidents likethis in the future. Our Sr. Management team will be in contact with you inthe very near future. Thank you for your business and thank you for yourreview.*Eric D. Langan**President & Owner, Carpetland USA (The Langan Group)* "
5.0
Vicki A.
8 years ago
Good service and great installation
Salesperson was very helpful. The flooring that I picked looks really nice. Excellent installation by Howard Hilliard.
Anonymous
8 years ago
" Vicki Ann,Thank you very much for your business, as well as, sharing your experiencewith others via your on-line review. We're happy to hear that everythingwent well with your purchase and installation. We will be sure to extendan extra "thanks" to Howard for another job well done. Thanks again foryour business and we look forward to working with you again in the future.*Eric D. Langan**President & Owner, Carpetland USA (The Langan Group)* "
5.0
gwen
8 years ago
Great Service
"We got our carpet the first of April and I love it, the service we got was great, Cassie at the store knows what she is doing, and was very helpful, the workers came when they said and when I was told that it would take two days I expected that, but it only took them one day, they were professional and other than new rugs you would not know that they were here. did have one issue about a threshold and they were here the next day to fix it. I would recommend carpet land to anyone."
Anonymous
8 years ago
" Gwen,Thank you very much for your business and your on-line review. Also, thankyou for your kind comments about Cassie at our Moline, IL store and theinstallers that performed your work. I'm glad that they were able tofinish ahead of schedule. Thanks again for taking the time to share yourexperience with others. We look forward to working with you again in thefuture.*Eric D. Langan**President & Owner, Carpetland USA (The Langan Group)* "
5.0
scott w.
8 years ago
This is a great place to go to shop for carpet if they got a really good sale on otherwise you can be a little bit expensive. We caught them on a free installation deal and it was amazing. The salesperson was completely low pressure very good experience. when the installer came he was super fast super friendly and did really good work.
5.0
thelmaspangler
8 years ago
We are remodeling a 100 year old house for our church services . All the floors are uneven and none of the walls are square. Carpetlland workers came in an carpeted the living room and put linoleum in the kitchen, the salesman helped me pick out. With the padded carpet the floors feel even and solid. The linoleum had a seam which I can't find and the pattern is flawless. Kudos to Carpetlland they NAILED IT!
5.0
Spice
8 years ago
Great everything!
"Scott was great at the store, love the carpet, installing was great. Have been a customer for years...and will continue to be!"
Anonymous
8 years ago
" Thank you very much for taking the time to post a review about yourexperience with Carpetland USA! Also, thank you for your kind commentsabout Scott. He is a true asset to our organization. Thank you for yourbusiness, we really appreciate it! We look forward to working again withyou in the future.*Eric D. Langan**President & Owner, Carpetland USA (The Langan Group)* "
5.0
Prsises
8 years ago
Carpet experts
"Our church had to find a new place to meet . We had a vacant house and had a week yo get if ready. Went to Carpetlland on Wednesday . Found a carpet in stock, they installed it on Monday . We had prayer meeting on Wednesday night . Hallejuah....... Thank you Carpetlland"
Anonymous
8 years ago
" Thank you very much for taking the time to share your review with us! I'mhappy to hear that we were able to help you in such a quick manner. Thanksfor putting your trust in Carpetland USA! We look forward to working withyou again in the future!*Eric D. Langan**President & Owner, Carpetland USA (The Langan Group)* "
4.0
Dogpatch3
8 years ago
"Moline Store sales staff the tops!, but..."
"We liked what we saw at the Home Show so stopped at the Moline store for more information. Sales staff was excellent - helpful, pleasant & knowledgeable. Answered all our questions without hesitation. The price was affordable for our chosen carpet & entry area plank vinyl - got the Home Show discount. The installers were also pleasant, helpful & caring. They called just before they were supposed to arrive to install our carpet to say they'd be a bit late. So our installation turned in a whole day instead of just the morning. It appeared they did a great job until the 1st time we vacuumed. Now the living room seam shows. So not sure what's up with that problem. We brush back over it to hide it, but don't think it should show up like that. Overall, we are pleased with our new carpet & entry vinyl and are looking forward to enjoying it for many years to come! Thank You, Carpetland Moline!"
Anonymous
8 years ago
" Thank you for your review and thank you for your business! We're happy tohear that you had an enjoyable experience with your sales process at ourMoline location. In regards, to your installation...keep in mind thatseams are not going to be invisible. However, if you'd like to have ourinstaller to come out and look at the your seam please feel free to contactthe Moline store @ 309-764-4341, ask for the Store Manager, Omar Pavano,and share any concern you may have. Thanks again for your feedback!*Eric D. Langan**President & Owner, Carpetland USA (The Langan Group)* "
2.0
polite c.
8 years ago
salesperson was rude
argumentative when I returned samples and didn't buy the product. We bought from this salesperson before. Will not go to the Clinton store again.
Anonymous
8 years ago
" Anni,We're very sorry to hear about your experience with our salesperson. Our Management team will be contacting you soon to discuss your experience so we can address this issue. Once again, we sincerely apologize and hope we can earn your business in the future. While we don't like it when we get a bad review, it serves as a tool where we can address issues and learn from our mistakes. Thank you for taking the time to share where we fell short. We'll make sure that this does not happen again. "
5.0
SherriRB
8 years ago
Outstanding customer service
"Jason, our salesman, was a courteous and knowledgeable rep for Carpetland. The price was right and Jason had the perfect approach to gain our trust. Gavin, who did the install, was an example of how to do it right and place the customer first. I would highly recommend Carpetland for your flooring needs."
Anonymous
8 years ago
" Sherri,Thank you for your kind words regarding Jason and Gavin. I'm glad that your buying experience was an enjoyable one. We really appreciate your business. We look forward to working with you again in the future.Carpetland USA "
5.0
Bobbe
8 years ago
Great Service and products
"Went and look at carpet before Christmas found what we were looking for, had great service from the time we walked in the store to it being put down. Wasn't ready for it till after the holidays and that was not a problem with Carpetland . any flooring I get will come from them."
Anonymous
8 years ago
" Bobbe,Thank you for sharing your experience on this review. Thank you for your business, we really appreciate it! I'm glad that we could make your buying experience an enjoyable on. We look forward to working with you again in the future.Carpetland USA "
5.0
Korykae
8 years ago
Great selection and service
Carpet land made the experience simple. I love my new carpet.
Anonymous
8 years ago
" Korykae,Thank you very much for your business and for sharing your experience. We're happy that you love your new carpet and that you found the buying experience to be simple. We look forward to working with you again in the future!Carpetland USA "
1.0
Drew S.
8 years ago
5.0
satisfied c.
8 years ago
Toni was very helpful in making our selections.
"Toni was very helpful in making our selections, We told her what we were interested in. she let us take samples home and return for more until we decided what would work best for us. Installers did a great job as well. Would recommend Carpetland in Waterloo to other people."
Anonymous
8 years ago
" Thank you very much for your business and your review. Toni is a greatasset in our Waterloo store and is very helpful with our customers. Thankyou for sharing this with others, as well as, your willingness to referCarpetland USA to others.*Eric D. Langan**President & Owner, Carpetland USA (The Langan Group)* "
5.0
lynngram
8 years ago
"Professional, Personal Service"
"I was very pleased with the attention to my needs by the sales person,Joan, and by the very professional installation."
5.0
kdkd
9 years ago
"Superior Service From ""LaMont"""
"A flooring store is a flooring store, and many provide similar or even the same flooring products and brands. It all boils down to having those products distinctions expertly translated for you vs your personal needs, and having someone flawlessly navigate the installation process for you to completion. If you find your way to Carpetland in Davenport on Brady, make certain you use ""LaMont"". We have used him exclusively for several years without complaint to provide various flooring materials and installations at our rental properties. He assists us in assessing appropriate products and installation options to achieve our goals for a given rental property, finds good values for good quality carpet and vinyl. He is highly knowledgeable of our interests in providing a good rental experience while also understanding our need for product durability and standing up well under the complications of renter abuses. He looks for opportunities for discounts and includes services as available, to reduce our costs yet retain the end result we require. On those few occasions we have had an issue of some sort arise, for example, manufacture defect or structural issues found once the old flooring was removed, LaMonte has immediately and without reservation provided resolution for materials/installation and problem solved with us to correct those over which he has no control. He works with our schedules, sends competent installers and expedites orders. I'm sure other personnel can sell carpet, but we don't want a salesman. We want someone to care about us and truly understand what we need, then match us with products and options and ensure we are satisfied at the end. It's not enough that LaMont is expert at what he does, he is a gentle spoken, kindly man who was clearly raised right. Whatever they are paying this guy, it is simply not enough. Wherever LaMont goes to sell flooring, we will follow. Whatever your needs may be, be certain you look him up before you make your final decisions. We cannot speak highly enough of him, and we are certain your experience will be more than positive, as it has consistently been for us. He is a gem."
Anonymous
9 years ago
" Thank you very much for your excellent review of LaMonte and the servicethat he provides to each of his customers. LaMonte is a huge asset to ourorganization and treats his customers like gold. Thank you for yourbusiness and taking the time to share your experiences through yourreview. We look forward to serving you again in the future!*Eric D. Langan**President & Owner, Carpetland USA (The Langan Group)* "
5.0
Pegleg
9 years ago
Everything went so smoothly and quickly
I had them come in the first of August and was impressed
5.0
Judyg
9 years ago
Tile floor and backsplash
"Allen P was excellent, I recommend him to everyone!"
Anonymous
9 years ago
" Thank you very much for your business and for your review! We're happy tosee that we received 5 stars in each category from you. Allen is a trueasset to our Sterling, IL store. Thank you for your kind words, yourreview and your referrals! "
5.0
Violet
9 years ago
Wonderful service.
The men were every efficient. They worked very hard & long. Yet they were very polite.
Anonymous
9 years ago
" Violet,Thank you very much for your business and for your on-line review! Weappreciate you taking the time to share your experience with us andothers. We will relay the kind words about our installation team, to thegentlemen that performed the work. Thanks again for your business!Carpetland USA "
5.0
Nelson
9 years ago
Great job!
They put carpet in our new house in many different rooms. Definitely did a nice job!
Anonymous
9 years ago
" Thank you very much for your review and your business! We're happy that everything turned out the way that you hoped it would. Thanks again! Eric D. LanganPresident & Owner, Carpetland USAFollow me on Twitter: CarpetlandUSABecome a Facebook Fan: Carpetland USA www.carpetlandusa.net"Leaders are made, they are not born. They are made by hard effort, which is the price that all of us must pay to achieve any goal that is worthwhile."Vince Lombardi "
4.0
David W.
9 years ago
5.0
Max B.
9 years ago
"Excellent service, installation and follow-up!"
"Cannot say enough wonderful things about Lisa! She was instrumental in helping us choose flooring and pad, great customer service! Installation was easy and fast! Follow-up was done within a week and a nice care package to boot! Thank yoU!!"
5.0
Patsy
9 years ago
Great service
"I am very happy I purchased my carpeting at Carpertland. I was able to take a piece of carpeting home to see how I liked it in my living room, and that helps to make a decision."
Anonymous
9 years ago
" Patsy,Thank you very much for your review and for your business! I'm happy to hear that you are happy with your new living room carpet. Thanks again!Eric D. LanganPresident & Owner, Carpetland USAFollow me on Twitter: CarpetlandUSABecome a Facebook Fan: Carpetland USA www.carpetlandusa.net"Leaders are made, they are not born. They are made by hard effort, which is the price that all of us must pay to achieve any goal that is worthwhile."Vince Lombardi "
5.0
zman
9 years ago
good service
Everything went good and they did a good job. Thanks
Anonymous
9 years ago
" Thanks for your business and for your review. We appreciate it!Eric D. LanganPresident & Owner, Carpetland USAFollow me on Twitter: CarpetlandUSABecome a Facebook Fan: Carpetland USA www.carpetlandusa.net"Leaders are made, they are not born. They are made by hard effort, which is the price that all of us must pay to achieve any goal that is worthwhile."Vince Lombardi "
5.0
Cheri
9 years ago
Great product and nice staff
We were referred to Allen and we are happy we went through Carpetland to replace our kitchen and dining area floor.
Anonymous
9 years ago
" Cheri,Thank you very much for your business and for your review! We really appreciate it! We pride ourselves on our customer service and I'm happy to hear that we met your expectations. Once again, thank you for your business and if you should need anything else, or have any questions, please do not hesitate to contact Allen.Best Regards,Eric D. LanganPresident & Owner, Carpetland USAFollow me on Twitter: CarpetlandUSABecome a Facebook Fan: Carpetland USA www.carpetlandusa.net"Leaders are made, they are not born. They are made by hard effort, which is the price that all of us must pay to achieve any goal that is worthwhile."Vince Lombardi "
5.0
Sheri
9 years ago
Awesome Service!
We had carpet installed about 2 weeks ago and were very pleased with the service Carpetland provided. The installers did a great job as well. We will be a repeat customer. Thanks for everything!
Anonymous
9 years ago
" Review Response:Sheri, Thank you very much for your business, we really appreciate it! Thank you for your review as well, we pride ourselves on the customer service we provide and am happy that we were able to meet your expectations. We're looking forward to working with you again.Eric D. LanganOwner, Carpetland USAEric D. LanganPresident & Owner, Carpetland USAFollow me on Twitter: CarpetlandUSABecome a Facebook Fan: Carpetland USA www.carpetlandusa.net"Leaders are made, they are not born. They are made by hard effort, which is the price that all of us must pay to achieve any goal that is worthwhile."Vince Lombardi "
5.0
mark w.
10 years ago
5.0
Julia B.
10 years ago
After having our kitchen floor installed as a wedding gift from our parents, my husband and I couldn't be any happier. So, after we had some flooding in our basement in 2013, we called Carpetland to replace our basement flooring. They were extremely fast workers and left out basement spotless after they were finished! I was very impressed with the quality of the work. If we have any flooring needs in the future, we will definitely be calling Carpetland again!
5.0
pstop
10 years ago
Carpetland has been a reliable flooring provider for me over the years. My representative, Jason, is always quick to handle any of my issues and to do his best to get me a great deal. Jason's crew replaced 10 hallways worth of commercial grade carpet and it looks great a year later. I highly recommend Carpetland USA.
4.0
michaellammers
11 years ago
We used Carpetland USA in Davenport for new carpeting in the 2 homes we bought in the past 10 years and we were pleased in each case with both the price and the quality. The installers showed up on time, cleaned up after themselves, and finished when promised.