BAY VIEW FLOORING & DESIGN CENTER

4.9
|
203 Reviews
New 12,000 sq foot showroom! One of Northern Michigan's Largest Stocking flooring stores. Experienced staff. Check us out today!
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Bay View Flooring 67 Hwy US 31 South, Traverse City, MI 49685 231-947-6900 https://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw Price Range:$-$$$$
4.9
|
203 Reviews

Reviews


5.0
4 days ago We are more than happy with the professional work that was completed in our master bathroom by Tom Saunders. Our shower and flooring tile work turned out even more beautiful than expected. Tom kept us informed all the way through the project and was always pleasant to have around. I was almost hesitant about writing this review because we want Tom to be available for OUR next project. If more than 5 stars were available we would definitely rate him higher. Thanks Tom!
5.0
5 days ago Just had laminate flooring from Bay View Flooring installed in a store room and finished with quarter-round molding. Work done by Matt Kurth. Did a great job of making a smooth transition from existing flooring in the hallway to the store room. Very pleased!
5.0
last week Jean was courteous and helpful to us in selecting tile and with the logistics of arranging to have it installed. Phone calls and e-mails were returned promptly. Ron did a beautiful job on the installation and was very professional. We're very pleased with the services we received and with the look of the tile itself!
last week Beth, thank you for your review! We are so happy you are pleased with our rock star team :) Looking forward to doing business with you again!
5.0
last week Bayview Flooring is a must! Patrick, our salesman, was top notch. Kevin and James, our installation team, did a beautiful job! Not only do we love our new floors, we loved the entire Bayview experience. The top!
last week Awesome review, Maya! Thank you for your business and loyalty!
5.0
2 weeks ago We used Bayview for the flooring in our new home in the Bellaire area. Robin Whipple helped us with selection, budget, and installation. The wood flooring we installed on the upper level is fantastic! They just finished the installing the carpet in the lower level and stairs and we could not be happier. The installers are very professional, did a great job and cleaned up as they left. I would highly recommend them for any flooring needs.
last week We appreciate the recommendation, Kenneth! Thanks again for choosing Bay View!
5.0
2 weeks ago Once again, a top notch experience dealing with Gary. He led us to exactly what I had described - and it was on sale! The installer Matt Kurtz was great too. A quick, efficient job. A thorough clean-up afterwards. I would recommend both to anyone!
last week We appreciate your loyalty, Cindee! Thanks for the kind review and we look forward to working with you again soon.
5.0
2 weeks ago Josh Hyland was my installer. He did a wonderful job, was quick and very professional. Randy at the warehouse was also very helpful and knowledgeable. What a great team!
last week Sarah, we appreciate your business! Thank you for choosing Bay View.
5.0
2 weeks ago Bayview handled my carpeting needs with pure professionalism. From my first contact with Patrick in the showroom, where he listened to what I needed for my home and then proceeded to show me my choices and to make sure I got the most value for my money, to the installation where Ben and Tom did a fantastic job installing my new carpet. My old carpet was over 17 years old, and I knew the padding underneath was "disintegrating", and I fully expected to be cleaning a lot after the new carpet was in, but Ben and Tom did such a great job, that all I had to do was replace my furniture, and they even took a minute to help me move one very heavy piece back into place. I would definitely recommend Bayview to anyone needing carpeting.
last week We are please to see that you love our team, too! Thank you for choosing Bay View and we hope you continue to enjoy your carpet for years to come!
5.0
2 weeks ago Our floors look amazing. Great workman ship. James and Kevin were polite and friendly. We would highly recommend Bayview Flooring. Dave and Jane
2 weeks ago Dave and Jane - We love that you have amazing floors now! Kevin and James are valued here, we are glad you saw that as well! Thank you again for your business!
5.0
last month We have been taken care of from beginning to end, with Robin on the floor, Randy in the warehouse, and Paul and Christopher in our home going above and beyond to make our house look nice and tolerable during the process. We couldn’t be happier.
last month Thank you so much, Carrie! We are glad to hear that you are so happy and had an excellent experience!
5.0
last month After being involved in a 7 week long nightmare with a big box store for flooring, we asked a trusted friend who they recommended. Bay View was the immediate answer. We went into Bay View very frustrated and non-trusting, but right away from Gary, our sales guy until the installation occurred 1 week later, we were BLOWN AWAY! Kevin and James were OUTSTANDING, courteous, and installed our floor just as if they were doing their personal homes. We are now enjoying our new floor and are over the moon happy with the investment and experience with everyone at Bay View Flooring! We will not go anywhere else in the future for our flooring needs and highly recommend Bay View!!!!
last month Thanks for the kind words Gregg,it was a pleasure working with you and Stacey on your flooring project. I’m so glad your Loving your new floor!
last month Thank you for taking the time to leave a review! 💫🙌 we are so proud of our team:)
5.0
last month What a great experience! Gary helped us pick out a great flooring matching our needs and had the install scheduled within a handful of days from ordering. Kevin and James were impeccable installers with amazing attention to detail while being pleasant and conversational. They kept their worksite (our home) clean and even learned our dogs names to help comfort them while we were gone. Great experience and I highly recommend. We will use them again.
last month Thank you Stacey! So glad you are happy with the finished product and the entire experience with Bay View Flooring.
5.0
last month Patrick and Corey - thanks for your fine work at the Lakeridge condos. I appreciate your professionalism.
last month Dan thank you for taking the time to leave a review! We know your time is valuable. We value your business and are pleased that you were happy with the finished product.
5.0
last month Last week we purchased Core Tec flooring from Bay View Flooring. It was installed in our Dining Room, Kitchen,Living Room and Hallway. Our installers , Kevin and James were stellar !!! They were courteous, neat and very professional. Their workmanship was Meticulous . We feel very fortunate these two young men were our installation team. The rooms look FANTASTIC !!!!! L S M
last month Alexis thank you for the raving review! Kevin and James are the best of the best and so is Coretec brand Flooring. We hope you will enjoy your flooring for years to come.
5.0
last month We have done a lot of shopping here since we have been renovating our home in Traverse City. Not only are the staff friendly, they are very knowledgeable, each person knows a lot about everything. We have purchased carpet for 1 room, tile for 3 areas and great blinds for 2 rooms. I’m sure we aren’t finished yet but every time I need design service I don’t hesitate to call this store, they are great! I highly recommend!.
last month Sandra, your review is very appreciated! We appreciate the feedback and so happy you are pleased:)
5.0
last month Ben and Tom arrived on time and worked diligently to install the carpet I ordered from Bay View Flooring. It was obvious that they were well versed at their craft and not only listened to a problem I had when previous installers came to my house (not from Bay View Flooring) but solved the issue as they installed the carpet meticulously. I could not be more pleased with the carpet that I choose, Patrick, the salesman who helped me choose the carpet, and Ben and Tom who installed it for me. From start to finish, Bay View Flooring gets five stars and I am a customer for life!
last month Thank you for the kind review, Donna! We are truly happy to have you as a happy customer!
5.0
last month 100% satisfied with the service and installation of our floors - from working with Whitney during the sale through installation with Paul. Paul and his crew did a great job - they went above and beyond to make sure we were happy with the final product. Thank you!
last month Thank you!
5.0
2 months ago Bay View Flooring has been a joy to work with from the moment I stepped into their beautiful showroom. From the receptionist, to Jason, our salesperson and especially Josh our tile installer extraordinaire! Josh is a perfectionist craftsman and very artistic. His work was meticulous, the end product absolute perfection. Not to mention how absoluately clean the whole place was when he left. they make me wan to redo all of my floors.
2 months ago Thank you!
5.0
2 months ago Knowledgeable and friendly staff and affordable products. Installers are professional, friendly, and consistant workers.
last month Thank you, Sally!
5.0
2 months ago Nate with Bayview flooring was absolutely amazing. Lines of communication were always open with very quick responses. He came out to look at the house, quote the job, make recommendations that ultimately saved us money, and his team installed everything in a timely manner and the crews cleaned up after themselves. Highly professional and we highly recommend. Truly a joy to work with and made being out of town not an obstacle.
last month Thank you so much, we appreciate your business and are thrilled to hear how happy your experience was!
5.0
2 months ago This customer did not leave a comment.
5.0
2 months ago Our master bathroom looks incredible thanks to Bay View Flooring. Gary Bebeau was a huge help from start to finish and most importantly was there for us when we hit a road block during our project. Gary didn’t stop working with us until a solution was agreed upon and Bryan Sabotka was able to come in and deliver our dream bathroom. Bryan’s work is pure perfection and I can’t imagine anyone else laying tile in my house from now on. Thank you Gary, Bryan, and Bay View Flooring for your help.
last month We are happy you had such a great experience and everything turned out as you had dreamed. Thanks again!
5.0
3 months ago Kevin and James did an excellent job installing a beautiful maple hardwood floor in our master bedroom to start. Loved it so much, we ended up having same crew do the entire upstairs in the same flooring. Robin also was very helpful in helping us pick the right flooring for our space. Will use them again to do downstairs floor next!!👍🏻👍🏻
last month Thank you so much for the kind words, Keith! We value your business!
5.0
3 months ago Last week, we had Coretec installed in our bonus room (which serves as the sewing room) and carpet installed on the stairs leading up to the bonus room. Our installer, Paul, did a phenomenal job on both counts. He was able to do the entire job in a day and half. He was so friendly and professional and made sure everything was cleaned up before he left. Both the floor and the stairs are absolutely beautiful. Our salesman, Jason Harris, was great to work with and helped us pick out just the right Coretec product and the carpet that looks perfect with the wall color. Bay View Flooring is the best place to look for flooring for your home!
3 months ago Thank you Josephine!
5.0
3 months ago Kevin and James installed carpeting in our basement/stairs and did a fantastic job! We will definitely be back for future work! Thank you : )
3 months ago Thank you, Jack!!
5.0
3 months ago We had an excellent experience with Bay View. Nate was very knowledgeable and helpful through the entire process. John, John and Shane were exceptional installers with attention to every detail. We couldn't be more pleased with the finished product.
3 months ago Thank you Sally!
5.0
3 months ago Efficient and knowledgeable. Nate took us through the process of selecting quality carpet for our new house and the installers were on time and professional. We were given a price for labor and material and that price didn't change at all. They even put together some transitions for rooms that they weren't even installing in at no extra charge. I would definitely use them again and recommend them to anyone looking for a good flooring place.
3 months ago Thank you Edward!
5.0
3 months ago When we arrived at our home in Beulah , MI for our summer stay, we were greeted with a mini disaster. Our kitchen, dining area, and carpeting in our living room were ruined due to a leak under the kitchen sink. We contacted Bayview Flooring and reviewed the damage with Patrick Siler. He immediately came over to assess the situation and provided us with an estimate for the work involved. Patrick was instrumental in communicating with us from the beginning to the very end. He is a first class professional. We could not be more pleased with the work that was performed by the two teams assigned to our project. First came the carpet team, Ben and Tom. They did an absolutely fantastic job. They were pleasant, hard working, and experts in their field. They were followed by, Kevin and James, who were responsible for replacing our damaged wood flooring. Pardon the pun, but we were floored with the result. After Serv-Pro, ripped our the damaged foor, removed cabinets and moldings and left the place dry, but an absolute wreck, we never thought it could be returned to normal. These guys worked so hard and meticulously restored our living spaced to look even better than it was. I would highly recommend Bayview for any of your flooring needs. My wife and I would not hesitate to call them for any future needs.
3 months ago Thank you Erik, we are so pleased that things turned out well for you! We appreciate you taking the time to leave this glowing review:)
5.0
3 months ago Super knowledgable sales and installation team!
3 months ago Thank you Sheryl!
5.0
4 months ago This customer did not leave a comment.
5.0
4 months ago I had Bayview flooring install Coretec vinyl flooring in my home this year and worked with Patrick in sales. Start to finish, it took only three weeks! The installer Jack was prompt, courteous, and very meticulous— great job all around.
5.0
4 months ago Paul & Christopher did and excellent job installing our stairway carpet runner.
5.0
4 months ago Very impressed and pleased with Bay View Flooring, from the minute I walked into the store , I was well attended to. Nate was great to work with, very knowledgeable , he helped me pick out a great product, and was available for any questions I had during the installation process of my floors. David did a beautiful job on installing our floors, was very professional and timely. Very satisfied customer
5.0
4 months ago We recently did a whole house remodel including new wood floors, three tiled bathrooms, a tiled foyer, Tile Back Splash in the kitchen and new top quality carpets in two bedrooms. All was sourced from Bay View. We worked with Jason Harris who really knows his products. Jason has a great sense of what product works best in different areas. In addition, he has a good sense of design. Equally important, he is a nice guy to work with and was very diligent in ensuring timely delivery and good installation. I wholeheartedly recommend him to anyone working with Bay View. I also recommend Bay View Flooring. They have a great selection of products and are very professional.
8 months ago Thanks Steve! Josh is a valuable part of the Bay View Team:) we appreciate your time to leave this review.
5.0
5 months ago I had Tom Saunders do my tile work! He did a beautiful job!! I have really nice looking floors. I had help picking the tiles by Patrick Siler, who did a good job helping me decide on the tile and design. But Tom is the one that put it in!! I do highly recommend Bay View Flooring! Make sure you request Tom!!
5.0
5 months ago Kevin and James did our entire cottage with laminate flooring and carpet on the stairs. It came out great They were on time and cleaned up after themselves better than any workmen we've ever had. Thanks for a great job!
5.0
5 months ago Robin helped us pick out the perfect tile for our project and Tom installed it. Tom did an excellent job and was very diligent about cleaning up after the job was complete. The tile job exceeded our expectations!
5.0
5 months ago Bay view Flooring and their installers Kevin and James did an incredible job on my stairs. I can't say enough about their professionalism and workmanship. It was a challenging job and they took their time to make sure it was perfect. My salesperson Nate, was great to work with and made sure all my questions and concerns were addressed. I highly recommend Bay view Flooring for all your flooring needs. You will not be disappointed!!
5 months ago Thank you for taking the time to review us Jackie!
5.0
5 months ago Jason and John did an awesome job helping us get carpet installed. Great to see when I came back that they had gone over and above by their cleanup and it was all vacuumed for me. Thanks so much and will definitely use them again in the future!!
5.0
5 months ago This customer did not leave a comment.
5.0
5 months ago We have been using Bayview for our entire house remodel project. We purchased all of our flooring, and tile from them, they have a huge selection of great products. We ran into an issue with an incorrect tile, and I was sick about it, but the owner Tim, quickly rectified the situation and I am thrilled with his outstanding customer service. I highly recommend Bayview and also Nate Houle, our sales person, was a pleasure to work with... I'm a very happy customer.
5.0
5 months ago Crew was exactly on time and did a perfect tile and carpet job. Friendly, tidy, quiet and did excellent work. This was our second install from Vay View and both teams were very professional and neat. This crew was Kevin James and Jason. 5 stars.
5 months ago 😀
5.0
5 months ago Thank you Bayview Flooring for installing the most beautiful floor ever. The details were all about professionalism and experience. Everyone who has seen it has commented on the quality and beauty of the floor. Thank you Paul and Christopher!!
5 months ago Thank you for your business, Mary! We are so happy that you are so pleased with your new floors!
5.0
5 months ago Nate was our salesman and Tom did the installation on our tile shower. Turned out nice. Thanks guys...
5 months ago Nate and Tom certainly are excellent. Thank you for your business, John! We are happy to hear it turned out nicely for you.
5.0
6 months ago Kevin and James were great, unobtrusive, in and out. Cleaned up well and were very friendly. I would highly recommend them for flooring. We are very happy with the results, they definitely went that customer service "extra mile" too.
5.0
6 months ago From the first time I met Robin in sales, to the great installation team of Kevin and James my experience with Bay View Flooring could not have been better. Robin listened to my needs and was so helpful with her years of experience meeting my needs. From coordinating colors with the combination of laminate flooring with the Lux vinyl in the master bath everything exceeded my expectations. The installers Kevin and James removed and disposed of my old carpet and moved from room to room, efficiently, keeping each room cleaned up as they move on to next, five rooms in total. Kevin and James were so professional, nice, polite and concerned for my needs too. From the laying of the floor to the trim work, everything was done with excellence. I have no complaints. Robin also helped me with new window treatment, she personally came to my home and measured the windows and met my needs. and my budget too. I can’t say enough about Robin Whipple (sales) and the installers Kevin and James, I highly recommend BayView Flooring and the team of Robin, Kevin and James. I was also pleased that they traveled to Higgins Lake, after visiting other area flooring stores Bay View Flooring exceeded in variety, quality and customer service. Thank you Robin, Kevin and James for a wonderful experience. I love my new flooring.
5 months ago Thank you for the wonderful review, Sue! We are so thankful for your kind words and truly appreciate your business!
5.0
6 months ago This customer did not leave a comment.
5.0
6 months ago Everyone was very professional and helpful, from Whitney Radtke in design and sales, to the installers (Chris, James, Kevin, and Paul). We are very pleased with the quality of the luxury vinyl, carpet, and installation. Great job!
6 months ago Thank you Alex!!
5.0
6 months ago Just had floor installed by Kevin and James. Very pleased with their workmanship. They make a great team. I would recommend them to anyone.
6 months ago Thank you Lino!
5.0
6 months ago Patrick was a wonderful easy sales person, got the product and installers quickly. We were blown away by the challenging job John and his crew did for us. We are very happy and will return.
2 months ago Thank you Nell!
5.0
6 months ago Best place in ALL of northern michigan to get service , selection , and vast knowledge in all of your flooring needs. Even people from out of state visiting this town for vacation stop in and order flooring. The staff is super nice. And the company is well known and involved in the comunity.
5.0
6 months ago Efficient, reliable, great quality, pleasant and professional!
6 months ago Thank you Martha! We value your business!
5.0
6 months ago We talked to Robin several times on the phone, she was very nice and helpful. Kevin and James brought the carpet out and installed it, they did an excellent job. We would recommend Bay View Flooring to everyone.
6 months ago We are pleased you had a pleasant experience, Jim! Thank you for your business.
5.0
7 months ago Bay View just finished tiling our master bath floor, shower, and fireplace, and carpeting our master bedroom, and it all looks spectacular! Our salesperson Robin was friendly, helpful, knowledgeable, and found ways to save us money. She was always accessible and checked in on the install progress. Our installer Tom was simply THE BEST! He is very friendly and very helpful with a "can do" attitude. He did an excellent job and has an amazing artistic eye. We highly recommend Bay View!
7 months ago Donna - thank you for your review! Robin and Tom are rock stars. We appreciate your business!
4.0
7 months ago This customer did not leave a comment.
5.0
7 months ago Patrick Siler was a great help to us in the showroom and Paul and Christopher did a beautiful job with our installation! We love our new flooring. Thank you Bay View Flooring!
7 months ago We are so pleased that you love your new flooring! Thank you again for your business!
4.0
7 months ago We had a wonderful experience with Bayview. There were a few complications in getting our final invoice prepared but they were handled professionally by Whitney Radtke. Our installers, Paul and Chris, were careful and conscientious, and very thoughtful and friendly. They did an excellent job on the installation and our floors look amazing! We would recommend Bayview Flooring without hesitation.
5.0
8 months ago I had an excellent experience working with Nate Houle. He helped me find the right floor for my house within my budget. He said, "We can't find you an 'okay' floor, we have to find something you're really excited about!" That's exactly what we did! Thanks Nate and the team at Bayview Flooring.
7 months ago Thank you for your kind words, Shea! We are happy that Nate was able to help you and offer a seamless process in purchasing your new floors!
5.0
8 months ago I am so pleased with the job these folks did with a remodeling project at my recently purchased house. I am not much of an interior designer and Robin picked a perfect type and color of flooring for my "man cave" project and the installers worked quickly and did excellent qualify work. So I give five stars to this company.
8 months ago 😀
5.0
8 months ago I love Bayview and really enjoyed working with Patrick during our last project. It was a challenging renovation with a lot of moving parts and Patrick really helped ensure everything ran smoothly from start to finish. I highly recommend Bayview and will use them again whenever I need flooring.
8 months ago Thank you Emily!
5.0
9 months ago Bay View flooring has a wide selection of products, the staff knows their business and the craftsmanship of the installers was impeccable.
8 months ago We are happy to hear that you had such an enjoyable experience, Sam! Thank you for choosing Bay View Flooring.
5.0
9 months ago Lots of selection and quality, great place to purchase that new flooring project!
8 months ago We are happy you regard us so highly, Paul! Thank you for choosing Bay View Flooring for your flooring needs.
5.0
9 months ago We were fortunate to work with Whitney in selecting our flooring products. She took the time to understand our needs for flooring. She explained the differences between flooring types which allowed us to make an informed decision in selecting the flooring types that best suited our needs. Having both Kevin and James install the flooring made what had been already a good situation even better. They definitely know their jobs well. They made quick work of removing the old flooring and preparing for installation. They made sure that we were happy with everything through the entire process. If you are reading this review and are in need of flooring, these three individuals will exceed your expectations.
8 months ago Thank you for the wonderful feedback, Bob! We appreciate your business. Whitney, Kevin and James were all very happy to help you through the process. Thank you for choosing Bay View Flooring.
5.0
9 months ago Kevin and James did a great job of installing new wood laminate floors throughout our older home, that has seen two additions to the original house. They were friendly, professional, and creative. Bill did a good job of planning for our project. We are thrilled with our new floors!
8 months ago We are happy to hear that you are thrilled with your new floors, Jennifer! Thank you for choosing Bay View Flooring for your new flooring project!
5.0
9 months ago Props to the whole team, with an extra special shout out to our installer Tom Saunders. Tom laid ~300 sq feet of large format porcelain tile with a 1/16” grout line and it looks fantastic. He definitely has an eye for aesthetics, meaning that he paid attention to the room’s boundaries and grain of each tile. The end result is that pattern ‘flows’ and doesn’t have that disjointed look that happens with a haphazard installation.
8 months ago Thank you for choosing Bay View Flooring, Phillip! Tom sure is an artist!
5.0
9 months ago Props to the whole team, with an extra special shout out to our installer Tom Saunders. Tom laid ~300 sq feet of large format porcelain tile with a 1/16” grout line and it looks fantastic. He definitely has an eye for aesthetics, meaning that he paid attention to the room’s boundaries and grain of each tile. The end result is that pattern ‘flows’ and doesn’t have that disjointed look that happens with a haphazard installation.
5.0
9 months ago Bayview Flooring recently finished two large projects in my house. The first required removal of all flooring ( over 2,000 sq. ft.) and replacement with Coretec. The installation crew were professional, hard-working and courteous. They are real pros and did an excellent job. The other project required new tile in our entryway, master bath and shower. Josh is a real craftsman and did a great job on both. The support staff including Nate and Whitney were a real pleasure to work with. Overall, a pleasant experience.
8 months ago Thank you for choosing Bay View Flooring, Gene! We appreciate your business.
5.0
10 months ago We recently had all new floors installed, both tile and hardwood. From the salesperson, Robin, to the very competent installer, Tom, we had a great experience. Highly recommend Bay View Flooring. Later we had all new shades installed, with Robin's assistance. I couldn't be more pleased, and the installation also went very smoothly. Great job by all!
6 months ago Thank you Alina!
4.0
10 months ago I purchased tile for my bathroom and also remote control blinds from Bay View Flooring. Marsha was simple the best with my tile order - and I cannot say enough good things about my blinds installer Jeff Kalbfleisch. He was the best.
5.0
10 months ago We contracted with Bay View and are very pleased with the end result. Robin W was extremely helpful as she stepped in to help us finalize our design and selection choices. The installation, completed by Tom S, who went above and beyond, was done to perfection. Tom communicated his progress throughout the job and frequently sent pictures to show us the progress. He not only has excellent workmanship, but was very diligent in protecting our flooring, walls, etc... We would highly recommend Tom for future flooring and tile installs. Additionally, we would again confidently consider or refer BayView flooring who we found to be customer service oriented and very fair.
7 months ago Thank you for your business, Melissa! We are proud to have Robin and Tom on our team - they both do excellent work and it shows with happy customers such as yourself!
5.0
11 months ago Chris did a great job. Was very personable. He knew what he was doing and offered some great advice on the trim work.
5.0
11 months ago I was very pleased with the help I received from Patrick Siler. He was very knowledgeable about all the options available to me. I really appreciated the visit to my house to pick just the right color and fabric for my carpeting. The installers were great!! They were timely and extremely helpful in moving my mattresses around so I could put my bed skirts on. I would highly recommend Bay View Flooring to my friends and family.
5.0
11 months ago ON the Richard Krahn Job, Tom Saunders did an outstanding job, on everything, great to work with, and also Josh also did a great job on hard wood, really good guys, Martin G Uitvlugt Garrett Construction llc representing Camelot Constructionllc
5.0
11 months ago Kevin, James, and Jason were fantastic! Highly recommend Bay View Flooring.
5.0
11 months ago Gary Bebeau has been my flooring provider for several years. I highly recommend using Bayview's great products and services.
5.0
12 months ago Jeff Kalbfieish did an excellent job of installing the window blinds and our home. we are very satisfied with the results.
5.0
12 months ago Bayview flooring has a great showroom and competitive pricing. I have personally worked with Gary Bebeau for over six years now on new builds and remodels. He is great with customers and makes projects run smoothly!
5.0
12 months ago Everyone at Bayview Flooring is knowledgeable, helpful, and incredibly kind. Thank you for all of your guidance and assistance.
5.0
12 months ago Great help all the way through the process of buying engineered wood flooring! Patrick helped us choose the right floors with his design experience and he is fun to work with. Kevin and James were extremely professional and capable, going the extra mile to insure our moldings looked perfect and the transition up to our stone hearth was beautiful! Highly recommend this company and will request the same team for our next purchase!
5.0
12 months ago It was a pleasure working with Gary Bebeau and his team at Bay View Flooring. Their expertise, professionalism, and his hands-on personal approach made us feel very confident. Their installation is of the highest quality. Tom Saunders did a fantastic job. He is a true craftsman. We highly recommend giving them a try. Sherry and Mike
5.0
12 months ago I can't thank Nate enough for the service and attention in my hasty situation. I needed product in a short amount of time and install as quickly as possible. He was very polite and professional! He was always in contact with status of my timeline. He proved customer service is still out there! Thank you again Nate for all of your help, it was truly appreciated. Christine
5.0
12 months ago I wanted to note that Kevin, James, and Whitney were courteous, friendly, and focused on my having a great customer experience. The flooring is beautiful and the installation was perfect. I could not have asked for a better job. Thank you.
5.0
12 months ago I was very pleased with Bayview when they installed our flooring, so I chose them to do our kitchen back splash tile - once again, I was happy I choose them - Patrick the sales person was great, Tom and Josh the installers did a super job - I definitely would recommend Bayview as a company you can trust to do a great job
last year 👍🏽 Thanks Sonny!!!
5.0
12 months ago Very happy customer! I worked with Nate to find the elusive backspash for a new kitchen remodel. He was very helpful, showing me many options, arranging for me to take samples home and then completed the order quickly. I have already sent others to see him for their flooring needs.
5.0
12 months ago DON'T GO ANYWHERE ELSE FOR YOUR FLOORING NEEDS! I had a wonderful experience with BAY VIEW FLOORING. It started with my phone call to the store telling Jason what I wanted. He was out at my house very quickly to give me good suggestions and take measurements. Shortly thereafter he provided me with an itemized Estimate for cost of job. From there the material was ordered and they gave me an approximate start date. The installers, Kevin and James started the job earlier then original estimated start date and finished one day ahead of estimated completion date. They could not have been nicer, more courtious, or harder working young men. They did a beautiful job and I am very particular and my husband even more so. We could not be more pleased with the work that BAY VIEW FLOORING AND DESIGN CENTER did for us. Greg and Cookie Shugart
12 months ago Thank you Greg and Cookie!
5.0
12 months ago I had a great experience with the entire Bay View Flooring team. From working with Nate in the showroom and determining what flooring to install in our new home to working with the installers onsite. Kevin and James are absolutely the best in the business! Not only did both Kevin and James take time to understand my expectations they provided regular progress updates and even took time to explain different installation options. Absolutely love the finished product! Be sure to stop by Bay View and talk to Nate for your next reno project
12 months ago Thank you Travis! We are so pleased that things turned out just perfectly for you:)
5.0
12 months ago Gentleman who helped us was very professional as well as halpful. We got tile picked out quickly and we're on our way.
12 months ago So happy to hear it worked out well for you Charleen!
5.0
12 months ago I was very pleased with the service and the quality of the carpet and LVT we purchased. Our sales rep, Gary, was wonderful to work with. I am hoping Bayview can quote me a good price on my next installation.
5.0
last year Lots of selection (hardwood, carpet and tile) that you don't see in the box stores. Friendly knowledgeable salespeople who dont pressure you into anything.
last year Thank you Jean! Have a wonderful holiday
5.0
last year Great price, EXCELLENT quality product and installation. Promptness on time line. $ half down at contract, rest after completion. Only prases.
5.0
last year This customer did not leave a comment.
1.0
last year UPDATE: After posting the initial review below, I was contacted by the owner and discussed our experience. He offered for the issues below to be fixed by placing quarter round around the island and fixing the transition. After the materials were in, a date and time was scheduled. The day arrived and the scheduled time (9:00 AM) came and went. My husband later stated that someone had called him during a meeting at 1:45 PM. At approximately 3:00 PM, two Bay View employees arrived and asked if we needed trim work done. I informed them that the appointment time was six hours earlier. They stated they didn’t know that and had been pulled off a job to come to our house. To their credit, they were courteous and did the best they could with a botched job. They completed the island and stated they would have to return to complete the transition correctly. They returned two days later and completed the work. A short time later, I was again contacted by the owner to follow up. I provided an update and was offered a small, partial refund for our experience. I agreed to this compensation and was then asked to remove this review. To their credit, they did send the agreed upon amount of cash back and this review still stands. In summary: they did attempt to make things better. However, issues of poor communication persist. If you can guarantee Bay View installers and not contractors for your job with them, then go for it. If they contract out your job, you will be in for an extremely frustrating experience. Working with Bay View flooring was a terrible, long, and painstaking process. Once they cashed our check, our sales guy was extremely hard to get in contact with. He scheduled our installation without even asking if we were available to be home, our initial quote was not correct and they charged an extra $800 on the day of installation. They started laying the flooring in the wrong direction, causing them to be short in product and extended the project by three weeks. They didn’t even bring a part they needed to reinstall the toilet the first or second time. The second day of installation (three weeks after the first day) they sent an installer who had no idea what the project even was, he was 40 minutes late, extremely unprofessional looking, and made our house smell like cigarettes. Even with all of those issues and thousands of dollars spent, attached are pictures of spots in our floor that look awful. Save yourself value time, money, and headache and do not use this company!
last year Jamie, it was good speaking with you yesterday. We were so sorry to see this review. Bay View Flooring prides itself on customer satisfaction and will do everything we can to resolve this situation. Your experience is not typical of our service. We appreciate your business and understand your frustration.
5.0
last year I am very satisfied with our new COREtec flooring. The installers, John and Dave, were great! They were efficient and worked well together, and they did a great job cleaning up the deconstruction mess.
last year Thank you Alison!!
5.0
last year Very courteous , helpfull, & professional . Thank you to, Bill, our salesman, & Ben & Tom, our carpet installers! We will be back for blinds to finish our family room update! Thank you!
5.0
last year We are very happy with our new carpet and our Coretec flooring, it looks great! The installers were friendly and efficient. We are happy to recommend Bay View Flooring and will use them again when needed.
5.0
last year Great products and service!
5.0
last year Great products and service! We love our new tile.
5.0
last year We were very pleased with the work that Paul and Chris did with our new flooring. We had both carpeting and laminate flooring installed. They showed up on time and stayed on the job until completed. I would recommend Bay View and Paul and Chris for anyone that needs flooring.
2.0
last year Jeff Kalbfleish, the independent window treatment installer that services Bay View clients deserves a 5 star rating and gets that from me. He has had to make numerous trips to my home to service blinds I purchased through Bay View and is always very pleasant and efficient. That however is where my satisfaction with Bay View ends. I am less than impressed with the Bay View window treatment salespersons and the Hunter Douglas products they sell. I have had numerous problems with my Hunter Douglas honeycomb and duo-fold blind lift systems and have had to make phone calls over and over to get status updates on blind replacements, so much so that I finally escalated my problem directly to Hunter Douglas. The salespeople at Bay View do not return calls in a timely manner and this to me is unacceptable. I still have 3 blinds that are not functioning properly, after months of phones calls and empty promises from the staff. I would say if you are contemplating a purchase, go elsewhere and save some money by buying a less expensive and more dependable brand.
last year Sara, we are very sorry for the inconvenience you have experienced during your experience here. As owners, we were sure to call you immediately - as soon as we were notified of this situation. I mentioned on our call that we intend on taking care of any and all issues you may have. We will do everything we can rectify this situation for you. We are in close contact with Hunter Douglas about your issues as well. Please contact me directly with any further issues or concerns. Jessica Bogart, VP Operations
5.0
last year This customer did not leave a comment.
5.0
last year My new carpet looks great! Installers were very professional and the staff in general is very helpful.
5.0
last year I am very happy with my experience with Bay View Flooring, and would recommend them. It started when I walked in and met with Patrick. He was very nice, funny, convincing, without being pushy. When I didn't want to drive 1.5 hours round trip to Traverse City, he drove to me, to my place. Two times. Workers--Kevin and James--showed up exactly on time on the day they were scheduled. They were courteous, professional, worked hard all day, barely took a break. They worked for 3.5 days, always on time. As a woman currently alone in her house, I felt safe, comfortable around them. Good guys. More importantly, their work was excellent. I love my new floor.
5.0
last year We'd recommend Bayview for it's great selection of flooring and tile products as well as for the personalized customer service. We enjoyed working with Gary who made the flooring selection process for our new home so much easier. We appreciated that he ordered larger floor covering samples for us that aided in our our final flooring decisions and helped us in matching our decor.
5.0
last year Rob and Kevin from Bayview Flooring were absolutely wonderful! Rob took care of us from the beginning, helping us to choose the flooring that would be suit our needs, and followed through with excellent customer service, even after the flooring was installed. Kevin was an absolute dream installer! He was so detail orientated and super friendly. I would recommend anyone and everyone to consider using Bayview Flooring when choosing flooring for their home.
5.0
last year I recently refloored most of my home. Thanks to Barb at Bayview Flooring for her advise. Kudos to installers Josh, Tom and Paul for their hard work and attention to detail.
5.0
last year I recently refloored most of my home. Thanks to Barb at Bayview Flooring for her advise. Kudos to installers Josh, Tom and Paul for their hard work and attention to detail.
5.0
last year Whitney Ratdke guided us though our carpet selection, and made sure we were happy with our choice and the price. She is great! John Rogers installed our carpet. He arrived earlier than scheduled, finished our great room in less than 2 1/2 hrs. Great job, great guy! We are very happy with our new Carpet! We will be back in for more flooring as we continue to revamp our house.
5.0
last year My carpet was installed on Tuesday, August 21 by Ben and Tom. They did a beautiful job installing, moving and replacing my furniture. They were most cooperative and did a wonderful job in cleaning up after the installation. I would have Ben and Tom back again when I purchase carpet. Patrick was great in helping me chose my carpet and following through on the sale. Thank You Bay View Peggy Carmody
5.0
last year Tom Saunders was our tile installer, what a fabulous job. Plus he was helpful, courteous, and timely. We rarely post reviews, but in this particular case, Tom earned our respect and he deserves a positive review. A+ rating.
5.0
last year Our flooring experience was great. Our sales rep. Jason, accurately measured and found the flooring for us (great suggestions!). He was alway willing to take a call to answer multiple questions we had throughout the process. And James, who installed the flooring, was very professional and went the extra mile for us. He found solutions to several issues we needed addressed during the insulation. The final product (laminate plank flooring) turned out even better than we had hoped it would.
5.0
last year I ordered all my tile and flooring from Bay View Flooring from Patrick, who was very patient and professional. Tom Saunders was the tile installer and his work was like an artist creating a painting. I could tell Tom enjoyed his job and loved the smile on my wifes face when her 2 bathrooms were compete. I recommend working with Bay View for product and make sure you get Tom Saunders for your tile work.
5.0
last year Bayview provided tilework for the bathroom and fireplace for a unique cabin in the woods for my client. Reasonable price, right on time, and excellent work! Thank you Patrick
5.0
last year The installers are perfectionists & sales staff are extremely knowledgeable & helpful! I highly recommend BayView flooring for carpet, tile, hardwood & RealStone.
5.0
last year I had a good experience from the moment I walked into the door of Bay View Flooring. Barb Nelson, sales representative was very attentive through the process and was helpful in the design of the shower renovation. Tom did the entire project. He was pleasant to work with. His excellent workmanship was evident in the job he did. He is a perfectionist and took pride in his work. What more could a client ask! The new shower is exactly what I was hoping for. Thank you!
last year So happy to hear you are pleased! Thank you for taking time out of your day to post a review.
5.0
last year We are having our master bath completely redone. Josh started the tile work and did a great job. We weren’t around much to talk to him. Tom then came to finish. This guy is amazing! He did the rest which was most of it. It is absolutely beautiful! He takes so much pride in his work and it shows. And he has an award winning personality. The tile looks more beautiful than I ever imagined it would. We couldn’t be happier and we wouldn’t hesitate to request Tom for future work.
last year Thanks Debbie!!
5.0
last year Kevin and James were our installers. Very professional,clean and conscientious. Felt like they were part of our family. They did whatever we asked. Hope you are as lucky as we were to have them do our job. A+A+A+ Thank you Kevin and James
5.0
last year Thank you Rob Campbell! ...My wife and I are building a home which provides all kinds of challenges. One of the tasks I selected to minimize financial burden was installing the flooring myself. Rob was very knowledgeable on product lines and very patient with us. He was able to give very useful advice not only product options, but also installation instructions. He made himself available to answer a few questions I had during the install and kept us in our budget! Thanks again to Rob and the Bay View Flooring team. If only the entire build could go this stress free!
last year Glad your experience was a good one Ric!! Thanks for taking the time to send a review.
5.0
last year We are very satisfied with results from Bay View and would recommend them highly. Thanks to Jason for his help in selections, and to our installers for their diligent work. Paul and Christopher laid our hickory floors expertly and carefully. Special thanks to Josh for his meticulous tile work in our master bath (especially the gorgeous results in the master shower), and to the tiler who installed the floor in our second bath (sorry, did not get his name) with similar care.
last year Thank you Mary!!
5.0
last year Five star service!! Barb was extremely knowledgeable about all of the carpets and helped me narrow my choices. She followed through on everything, including a follow up call when the project was complete. The installers, Ben and Tom were also wonderful. The 2 day job was not an easy one (removing glued on carpet in 4 bedrooms, taking apart beds, and reassembling them complete with the bedding) but they worked hard and were always professional. I highly recommend Bay View flooring!!!
5.0
last year Our carpet was installed today and what a beautiful result. Tom and Ben arrived on time, in a friendly professional manner and began very efficient installation. When Tom and Ben were finished they vacuumed and picked up every bit of scrap material. We would recommend Bay View to anyone as the process was terrific from purchase to installation. Thanks to the entire staff.
last year Thanks Gib!! Tom and Ben are amazing. We appreciate you taking time to send a review:)
5.0
last year Wow! These folks are great to work with from the top notch salesman, Patrick to the installers. If you are interested in new flooring please don't waste your time at the big box stores. You might pay a couple cents/sq ft more but it is well worth it! Thank you Bay View Flooring
last year Thank you!!! So pleased that you enjoyed your flooring experience:))
5.0
last year Yes, we were satisfied with today's service. Tom & Ben were the best. They installed carpet for us. They were professional, definitely know their trade, and were pleasant to have in our home. We would recommend this team of carpet installers and Bay View Flooring.
5.0
last year We had a very good experience. Jason was very helpful when choosing our flooring and Josh Hyland did a great job actually installing it at our home.
last year Thank you Richard!! We sincerely appreciate your business and thank you for the review:)
5.0
last year I worked with Robin and she has been very professional and extremely helpful. I also had the pleasure of meeting a professional tile installer by the name of Tom, class act, I received an email before he came to my house and he did a fantastic job!!
5.0
last year My experience with every aspect of my work with Bay View has been excellent. Special thanks go to Bill for all of his help and a Big Shout Out to Ben and Tom for making the instillation go smoothly from start to finish. I love my carpeting and would highly recommend you to others. Thanks so much, Pat McKenna
5.0
last year From the patience of Patrick Siler answering all my questions to the prompt measuring and finially to the expert and efficient installation by Ben and Tom, I am very pleased with my new carpet. Ben and Tom you are an amazing team! Hats off to you Bay View!- no need to shop anywhere else!
5.0
last year Jason you are courteous, professional and I appreciate your attention to details. Thank you for service to me and my clients. Great new location!
5.0
last year Very nice product installed by skilled and polite workers. We are very happy with our new floor.
5.0
last year The entire team was super. Patrick assisted me in choosing the right coretec sample .when I was operating on overload from having looked at so many! He helped without hovering and narrowed down options for me, as I was overwhelmed with choices. Kevin and James were great. They were personable, professional, and worked hard. They made good choices about shade matches and tricky plank fits. I enjoyed having them in my home. That is certainly not always true of other workmen! My experience with Bayview was outstanding. You employ good people.
5.0
last year From Patrick our sales person to Paul and Christopher our installers, all was handled with great care. They took care of every detail, a truly flawless experience. I would recommend, and use them again
5.0
last year We are so excited to check out the new store and showroom online since we live in Florida. It will be a big help in getting design ideas for flooring for our new place on Mackinac. We have used their products and services in the past for our cabin up north. They have the best service and selection in Northern Michigan.
5.0
last year Wish we could give more than five stars! Patrick Siler was the best sales experience we've had in ages. He was knowledgeable, professional, and helpful - working with him was just great. He is surely #1 in customer service! The guys who did the installation were wonderful - friendly, respectful, and really hard workers. They were a real pleasure. We will definitely highly recommend Patrick Siler and BayView to everyone.
5.0
last year I throughly enjoyed my experience. From the moment I walked into the store and was greeted to being introduced to my Salesman, Patrick. He has the patience of Job. Was an excellent listener and understood what I was looking to achieve. I highly recommend Bay View Flooring for all your flooring needs. Thank you for the wonderful experience.
5.0
last year From the first time I walked in the store, working with Marcia, to the installment. I am very happy. This was the first time I had been involved with having flooring insulted. Marcia answer every question I had, no matter how stupid. She responded to every email and returned every call. I love the experience of her helping me pick out what would go in my house. As for the installment, I had no issues, no problems. They did a great job. (they did not leave their names on the card they left, I hope they get the credit.) I know that any future needs for flooring I will be using Bay View again. And will highly recommend them to anyone that asks :)
5.0
last year We just put new carpet in our upstairs 3 bedrooms and two sets of stairs. First the gentleman that helped me pick out what I needed Patrick really knows his stuff! #2 The two gentleman that installed the carpet Ben & Tom did supper job neat & courteous. We will use them again.
5.0
last year Thank you to Bay View Flooring for a great experience purchasing and installing a new floor. The team did an excellent job installing, and left the sight very clean. Overall, a class A experience.
5.0
last year We had looked at other flooring stores, not big box, and treated poorly to say the least. We worked with Patrick at Bay View and had a great experience. He knew his product, polite and very helpful. He scheduled a time to have Marla come out for a measure and we received a quote back within 24 hrs. Not only were hey the easiest to work with but also the most competitive. We ordered the Mannington Acacia Tiger's Eye and it came in in only a week. Kevin and James were our installers and can't say enough good about them. They were respective, polite, courteous, kept the areas they were working in clean, they had different shoes for in the house and did an amazing install. We now have three rooms and hallway that are gorgeous. Thank you Patrick, Marla, Kevin and James for all your great work.
5.0
last year Pleasant to work with. I missed the appointment and Marcia was still able to get measurements and get the ball rolling. The blinds are easy to pull up and down and are perfect for my use. Marcia offered many options and fit into my budget perfectly. Thank you for a job well done.
5.0
last year We recently had hardwood installed throughout almost the entire first floor. Josh did an exceptional job. He was very meticulous and showed much care in making sure it was done right. We liked him so much that we asked to have him also install our tile in the laundry and powder rooms. Shout out to Jason who steered us in the right direction when choosing the right product for our projects. Kudos also to the carpet installers who did a great job installing the carpeting in our three bedrooms. Bayview Flooring is THE place to shop for all types of flooring. They have the largest variety to choose from. If you can't find what you want there, then they probably don't make it! We look forward to working with them on our future projects.
5.0
last year Installers were prompt, efficient and courteous. Entire experience was a positive.
5.0
last year Robin has managed a couple of jobs for me. I couldn’t be happier with her service and Kevin and James did the most recent installation. It was a 3 day job and I hated to see them leave. What hard workers and nice people. Thanks everybody! My house looks great because of you!
last year Thank you Jill! Robin, Kevin and James are all amazing at what they do. We are so lucky to have them. We could not be more happy that you are so pleased:)) thank you for taking your time to review us.
5.0
last year Marcia was a pleasant and efficient salesperson. Jeff the installer was extremely heplful and did a great installation job.
5.0
last year Our experience was wonderful from the beginning to end. These folks were so helpful and kind, from Jason in sales to their excellent installers. We couldn't be happier with the finished product. Thank you so much.
last year Thank you Patti!!
5.0
last year I was looking for a free floating, waterproof flooring for an enclosed, unheated, three season porch I was having constructed. Having done some research on my own, I had a bit of knowledge about what I was looking for. I stopped by Cash n Carry flooring to see what was available. Due to the fact this is an unheated room Sales person Marcia Jones recommended Mannington Adura Max Prime because of its moisture resistance and low temperature endurance. She was spot on! Thanks to Marcia’s knowledge and experience and the timely order I have a beautiful room (if you call a porch beautiful!). My contractor even commented on the quality product, and he has laid many of these types of floors. Thanks, Marcia, I will highly recommend your friendly, courteous, and knowledgeable service.
5.0
last year Kevin and James were extremely professional and had gone way above and beyond. I would highly recommend them and Bayview Flooring.
5.0
last year Excellent customer service. Sales staff is so knowledgeable. Selection is great.
last year Thanks Laura!
5.0
2 years ago We chose Bay View Flooring for our entire house. Carpet, wood & tile. The entire experience from beginning to end was GREAT. Everyone involved was professional, prompt & detail oriented. The most recent project completed was our master bath & Josh (The installer) was a perfectionist! I highly recommend Bay View Flooring!!!
2 years ago Thank you Jessica! So glad your experience was great!
5.0
2 years ago Shout out to Jason Harris and installers Kevin and James. Also, Whitney for helping me choose the best carpeting for the area rug. It's perfect! Thank you for helping guide me in making the best decisions for us. We love our new flooring and area carpet. Kevin and James did a great job and made the process easy on us. Thanks guys, we're so happy!!!
5.0
2 years ago This customer did not leave a comment.
5.0
2 years ago Jason Harris. Great job. Love our floor
5.0
2 years ago Great job. We love our floor. Thanks Jason Harris
5.0
2 years ago Jason helped me track down some vintage looking carpet for our 70's motorhome restoration. Great experience.
2 years ago Thank you James for your business and for taking the time to write this review! Much appreciated.
5.0
2 years ago Marcia was superb in ordering our new blinds! She matched them perfectly to the existing ones and installation was prompt. Thank you Marcia!
5.0
2 years ago Marcia Jones did a wonderful job helping me find a window treatment for a very large, difficult shaped window in my son's room. I needed to find something that was cost effective, room darkening and looked good! She had the best idea and the shade is working wonders! Thank you Marcia!
2 years ago Thank you for taking the time to review!!
5.0
2 years ago Kevin and James did an awesome job installing the floor. They were careful and precise. They are craftsmen--professionals. They installed the Coretec Plus in closets and other small spaces. And the white floor molding looks great. They thoroughly cleaned up the job inside the house and outside. They are friendly and courteous. It was a pleasure to get to know them. Bonnie and I will surely do business with you again.
5.0
2 years ago We had such a great experience with our carpet installation! Fox had a large project, and it was handled so well, and by a great group of hardworking guys. They were so easy to work with, and were helpful every step of the way. They exceeded all of our expectations!
5.0
2 years ago I would highly recommend this company, from start to finish they took great care of us. The selection is excellent, the sales people are helpful and not pushy. The installers did a terrific job and didn't scratch our freshly painted walls. And we found them to be very competitive in pricing. What more could one ask.
5.0
2 years ago Jason was helpful and very knowledgeable. He was not one who tried to steer us toward the most expensive option, but listened to what our needs were. Installation crew was neat, friendly and efficient.
5.0
3 years ago Wow! Terrific experience! Great customer service by Jeff Pekens helping me select the right flooring and following up to answer my questions even while he was on vacation! The installers worked so hard, well into the night to finish and back again to make sure all the nail holes were filled and no detail was left undone! Floor is gorgeous and I am grateful!
5.0
3 years ago Jason Harris helped us find and order some vintage 1970's carpet for a motorhome restoration we are doing. (It wasn't easy to find, apparently they stopped making 1970's carpet when the 80's came along) Carpet came in on time and looks great!
3 years ago Thanks James!
5.0
3 years ago Our salesperson, Jeff Peckens was great to work with. Jeff had great suggestions and took the time to figure out the best products for our new home. Prices were better than the (4) other places we shopped and compared the same products. We did spot a problem after our Cortec installation. Randy, Installation Supervisor/Coordinator immediately came to the house (Traverse City to Frankfort.) Randy honesty and integrity still amaze us. He did not hesitate to stand behind the product and indicated all would be made right. The crew they sent to make things right are true professionals. Kevin and James were assigned a difficult situation but came in positive and remained that way throughout the job. With their skills, workmanship, knowledge our Cortec floor has become everything we hoped for and more. Any business can sell you a flooring product and coordinate an install. A true test of a great business is a customer bringing a problem forward, having the issue immediately acknowledged, a resolution proposed, communication and followup, and that resolution being handled by two installers (Kevin and James) that can work magic.
3 years ago Thank you Jill!!
5.0
3 years ago Marcia's design knowledge ,patience and service was invaluable to us. Look no farther
5.0
3 years ago Our installer, Corey, was fantastic. Great attention to detail and the floors look great.
5.0
3 years ago Paul and Chris did a outstanding job installing our carpet. They went above and beyond with the detail work and clean up. Marcia was our patient, helpful, accommodating sales person. Thank you for expediting the process! We had an excellent experience.
5.0
3 years ago This customer did not leave a comment.
5.0
3 years ago Jeff and the install guys were all very friendly and courteous. Jeff even stopped by a month later to see how all our pieces came together. I have recommended to several of my friends.
3 years ago Thank you Chad! Glad to hear you are pleased. We so appreciate the referrals!
5.0
3 years ago Kevin was kind, efficient and professional. Thank you so much for our new floor!
3 years ago Thank you Andrea!
5.0
3 years ago Jeff Peckens was easy to work with and spent a great deal of time helping us choose the perfect flooring. We hadn't found the hardwood flooring we wanted after several stops, but finally did at Bay View Flooring and were impressed with the variety of choices available. Their pricing was reasonable and installation professional and well done. Description of work: We needed ceramic tile as a part of our kitchen remodel, hardwood flooring for our dining room and new carpet in the family room and stairway. Services Performed: Yes Work Completed Date: 12/15/2016 Hire Again: Yes OverallA PriceA QualityA ResponsivenessA PunctualityA ProfessionalismA
5.0
3 years ago Loved working with Robin - honest, straightforward and kind! Made me laugh too!
5.0
3 years ago This customer did not leave a comment.
3 years ago Kevin and Chris did a great job installing our new floor. Everything was perfect including the curved wall. Great job guys, love my new floor.
3 years ago Thank you Carol!
5.0
3 years ago Jeff Peckens did a great job!! Stayed late to help us pick flooring, measured our home the next day, fit us into their busy install schedule, communicated to insurance company and myself as promised. Thanks again Jeff for your outstanding service�
3 years ago Thank you Deborah for taking the time to write a review. Much appreciated!!
5.0
3 years ago I shopped around before deciding on Cash and Carry Flooring. Their prices were lower than the competition but, more importantly, when I walked into the store, Bill was friendly and helpful and it seemed like he knew exactly what I wanted. Ben and Tom installed the carpeting. They arrived when they said they would. Then, in a whirlwind of activity, carefully moved all my furniture, taking pictures so they would know where it went, removed my nasty old carpeting and installed my lovely new carpeting. I am extremely happy with the result. They are true craftsmen. I highly recommend Cash and Carry Flooring .
3 years ago Thank you Kathy for the great review! We sincerely appreciate your business.
5.0
3 years ago A big "Shout Out" to Kevin and James who installed our new US Floors Coretec flooring. They were the ultimate in professionalism, courtesy, quality, and craftsmanship. We couldn't be happier! Quality product, quality crew!
5.0
3 years ago The customer service is second to none. The staff was super friendly, professional & informative. We are very happy with the whole experience. I highly recommend this company!
5.0
3 years ago Excellent service & perfect installation "The customer service we experienced at Cash n Carry was second to none. The staff was super friendly, very professional, very involved and informative. We had our entire basement carpeted and the installation staff was polite, quick and they left our house super clean."
5.0
4 years ago Perfection! From the moment the gentlemen guided me through every step of the way to new flooring throughout my home! My whole house was transferred in two days!!! Amazing and exceptional service. I have never been treated with such respect and superb quality of work. The results were beyond expectations. The ability to hire the perfect team for this task should be viewed by all!!! Kathy and Tim Hyland have put together the perfect team. Our sincere gratitude, Walt & Anne Ogburn
4 years ago Thank you Walt and Anne! So glad you are pleased. We sincerely appreciate your business.
5.0
4 years ago Satisfied customer. Workers finished my floors today. I am impressed with the quality of work and they cleaned up afterwards!! I would use this company again and recommend them to others.
5.0
4 years ago Great service! "Great service, great product! The installers were polite, time efficient, and cleaned up after themselves. We are very happy with our new carpet!"
5.0
4 years ago Great service, quality product! The installers were polite, time efficient and got the job done right. We're very happy with our new carpet!
5.0
4 years ago Great customer service and excellent product! I had Core Tec flooring installed and it looks beautiful! The installers were on time and courteous and my sales person was awesome!
5.0
4 years ago Knowledgeable, friendly and great selection! The experience of the staff surpasses all other flooring stores in the area!
5.0
4 years ago Totally customer friendly! Very knowledgeable! Came in yesterday and I found what I wanted with Jason's help! Rug is already being made! I ordered new flooring in December and it was installed in two weeks by their professional staff! A joy to work with!!
5.0
4 years ago Excellent Service From the moment I walked into the store...until my carpet was installed the service was excellent!! I will always get my flooring here.
4.0
4 years ago I have Cash N Carry do our installs for our carpet at our Traverse City hotel. They are always helpful and willing to make everything go well for us. Coordinating with multiple rooms on multiple floors with demanding guests wanting to check-in is always stressful but CnC always works through it with us and stands behind their product. They recently did four of our rooms. The first day they were to install they couldn't make it due to one of their installers being sick. The next day, those installers worked their tails off to make it all work and get all rooms done so we could get them back together for the guests checking in. Thank you, CnC team!
4.0
4 years ago Great install and recovery "I have Cash N Carry do our installs for our carpet at our Traverse City hotel. They are always helpful and willing to make everything go well for us. Coordinating with multiple rooms on multiple floors with demanding guests wanting to check-in is always stressful but CnC always works through it with us and stands behind their product. They recently did four of our rooms. The first day they were to install they couldn't make it due to one of their installers being sick. The next day, those installers worked their tails off to make it all work and get all rooms done so we could get them back together for the guests checking in. Thank you, CnC team!"
5.0
4 years ago Quality workmanship They replaced several kitchen floor boards resulting from a leaking refrigerator. John also had to sand and finish the entire first floor. The new boards blended in perfectly with the rest of the floor. John was also able to smooth out many cupped boards in the floor. The floor now looks brand new! Tim handled the administrative part of the job very professionally. I would highly recommend this company!
5.0
5 years ago The service I received was fantastic. The installer was friendly and did a fabulous job. I will definitely return for any flooring needs.
5.0
5 years ago Jason and the gang are wonderful to work with. We had a troublesome commercial flooring project that needed a little expertise in problem solving. Thanks to everyone at Cash N Carry Flooring our nightmare project was successful. The tile looks amazing and has proven to be durable and slip resistant. After over a year since it was installed it still looks like new despite the heavy foot and paw traffic it receives. Thanks you guys!! You all went above and beyond!
4 years ago Thank you Dr Schopp!! It was a pleasure to work with you. We are so happy you are pleased with your tile.
5.0
5 years ago 5 I had the best service ever!! Their salesperson Jason was so helpful and knowledgable!!and the installer Paul and his crew were the best! My new carpet is beautiful..no complaints!! Thank Ü all*****
5.0
5 years ago Great flooring, Great service and Great People!
5.0
5 years ago This customer did not leave a comment.
5.0
6 years ago Tim and his crew at Cash N Carry Flooring are extremely professional and surpassed our expectations. We had wood flooring installed, the crew was great and very considerate. We appreciated very much also that the price quoted was the price, no hidden charges or surprises! I highly recommend Cash N Carry for your flooring needs.
5.0
6 years ago Thank you for our wonderful new carpet. Service was friendly, efficient, and reasonably priced. We're so happy! We will definitely recommend you to others!
5.0
6 years ago Gary Bebeau, WOW !! Gary has been a life saver. He has helped me make some very important decisions here at Manitou Woods Apartments. Guided me to, good quality materials, affordable costs and excellent service. Needless to say Gary is the best!! Thanks Cash n Carry for having such great salespersons and great flooring!
5.0
6 years ago After four years of searching for the perfect kitchen floor, I found it with the help of Gary and Cash & Carry Flooring. I now have a beautiful Hickory laminate floor and a new glass backsplash. My kitchen looks new and modern even though it is 20 years old. If your kitchen need updating, go to Cash and Carry Flooring for the best selection of all types of flooring and tile. THe sales people are professional, the service after the sale is great , and the prices the best. So, don't bother spending a lot of time searching for you perfect floor, go to Cash and Carry Flooring . I just love my new floor!
5.0
6 years ago Gary was a delight to work with! He was quick to respond to my phone call, gave me the information I needed and was thorough in keeping me informed on when my order would be ready! I highly recommend Gary and Cash N Carry Flooring to everyone! Polly
5.0
6 years ago Gary serviced wonderfully and we will definately recommend him at Cash and Carry to anyone! Great selection, great price!
5.0
6 years ago Cindy was great! Cash N Carry Flooring had the expertise and the abilty to find what I was looking for and delivery was ontime. She was patient with us while we decided on our colors and then made the effort to follow up. I would highly recomend!
5.0
6 years ago Gary at cash and carry took care of our needs when we needed carpeting. I would recommend him to anyone! Bill Quinn Mgr ABC Warehouse Cadillac
5.0
6 years ago Cindy was great! Cash N Carry Flooring had the expertise and the abilty to find what I was looking for and delivery was ontime. She was patient with us while we decided on our colors and then made the effort to follow up. I would highly recomend!
5.0
8 years ago I'm so glad I decided to stop in Cash N Carry Flooring before I bought my flooring from Home Depot. Every time I stopped into Home Depot, I had to work with someone different and the sales people were all confused and seemed to be working in the wrong department! At Cash N Carry Flooring, the salesman was very professional and made my shopping experience very smooth and simple. I had the same experience with the installation process and the finished product!
5.0
8 years ago Really great store with friendly, helpful and competent staff. I would highly recommend it to anyone looking for quality flooring for an affordable price! There is no better place in town!!!!!!!
5.0
8 years ago So nice to do business with someone that knows their products and services their customers so well. Great prices and huge seletion in all areas of floor covering, I started with one room and just kept on going....carpet, wood and beautiful ceramic tiles, you should shop there if you need ANY floor covering.