C R CARPET

3.4
|
30 Reviews
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
CR Carpet 9606 Stellhorn Rd, Fort Wayne, IN 46815-4432 260-749-2933 https://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw Price Range:$-$$$$
3.4
|
28 Reviews

Reviews


5.0
10 months ago This customer did not leave a comment.
2.0
11 months ago We had a neighbor suggest the place to us so we finally make our way there. We arrive at the store at 5:55 thinking they closed at 7 and start to unload the family. And then an employee proceeded to turn the open sign off and lock the door. It's not like they couldn't of seen us pull up to the front door. Needless to say they lost our business. If you couldn't stay open for 10 extra min, that doesn't mean they'll go that extra mile for their customers.
5.0
last year This customer did not leave a comment.
5.0
last year This customer did not leave a comment.
1.0
last year Did not visit!
5.0
last year This customer did not leave a comment.
1.0
last year I would think twice before using CR Carpet. I had an install done in Late 2014 and almost 3 years in, I can tell you that that install was very substandard. Their install team was more interested in talking and having a guffaw the day of the installation then focusing on doing a good job. I know this, because I had to have them come back out and cut a hole for the HVAC vent in our bedroom after I found out they laid carpet over it. And three years later, here I am STILL dealing with this poor installation. I called today to see if they wanted to fix the issue I was having and they want to charge me almost $100 to restretch a section of carpet that, quite frankly, looks horrible and try to sell it as a deal. It would probably cost around $100 to get that small section installed! Instead of haggling with me on it, they told me to call back if I change my mind. I simply just can’t recommend these guys. They don’t stand behind their work and the work they do isn’t that good.
1.0
last year This customer did not leave a comment.
5.0
last year This customer did not leave a comment.
1.0
last year This customer did not leave a comment.
5.0
last year This customer did not leave a comment.
4.0
last year This customer did not leave a comment.
4.0
last year This customer did not leave a comment.
5.0
last year They try hard to make the customer happy.
5.0
last year This customer did not leave a comment.
4.0
2 years ago This customer did not leave a comment.
5.0
2 years ago I used CR a few years ago for new carpeting at my mothers house, so I decided to give them a shot for my business flooring. Not only did Betty do a fantastic job with no BS, I received a great waterproof floor at a very competitive price. I would recommend CR to anyone looking for residential or commercial flooring needs.
2.0
2 years ago CR Carpet is 5 months behind on a started job. I wouldn't use cr again
1.0
3 years ago I highly suggest that no one uses this company the owner came and did the carpet for my mos house, we ripped up all the carpet except one closet by mistake and he didnt even ask us to take it out or anything they did nothing with it and arent willing to come back out to fix THERE mistake and they want to charge and arm and a leg to do so. RIDICULOUS
5.0
3 years ago This customer did not leave a comment.
1.0
3 years ago This customer did not leave a comment.
5.0
3 years ago Amazing customer service. Enjoyed working with Kim on our new home build. very knowledgeable and helpful. Will work with them on any future flooring projects.
4.0
3 years ago Quality products with a fantastic staff!
1.0
4 years ago I stopped in to order more flooring for new house. Sales people enjoy visiting with each other more than selling flooring. I gave up and left.
5.0
4 years ago Stay away This is the worst company I have ever dealt with. The entire staff is unprofessional and has no idea what is going on most of the time. Good luck getting a phone call returned. Their installation is also atrocious. These are suppose to be "professionals". I am literally having to pay another company to rip out their mistakes and redo it. I highly recommend going somewhere else.
1.0
4 years ago awful company Stay away. Not sure why the previous review stayed at 5 stars. If it could be less than 1 it would be.
2.0
4 years ago First time ever writing a review, but thought this needed attention. Had carpet installed a month ago and noticed 3 seams in back corner of room within a four foot section (about 1 ft strips). When called and asked if this is formality, the response I got from the lady who I spoke with was "we do this all the time." Really? Other concern, is not immediate call back. When told I would get called back that afternoon it was literally 2 days later. When I called the next day to check why I hadn't heard back from them, I heard in the background the lady saying, " I told him I would call him!" Almost lost my business, but since they were local went with them. Like the carpet. Boyd Leichty
5.0
10 years ago The Best Prices and Best Quality installers i have ever seen! This is a smaller business, but dont let that fool you! they have the best deals in town on not just carpet but all kinds of flooring. Even with the unbelievable deals they have professional installers that have been doing this line of work most of there life! So if your looking for quality you got it! im giving this reveiw hoping that more people will learn about C.R. Carpet and take advantage of their exceptional deals and service. If you are even half as satisfied as i am i'm sure you too will be moved to write a wonderfull reveiw on this amazing business!