NAMPA FLOORS & INTERIORS

4.5
|
273 Reviews
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Nampa Floors & Interiors 1217 2nd St S, Nampa, ID 83651-3913 208-466-8461 https://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw Price Range:$-$$$$
4.5
|
273 Reviews

Reviews


5.0
2 days ago Our experience working with Carmen Lunstrum with Nampa Floors and Interiors was very positive. She is friendly, professional and she has exceptional knowledge of the products. She went above and beyond trying to help us find the carpet we were interested in. She is an exceptional asset to the company and I would highly recommend working with her. If anyone would like a referral we would be more than happy to share our experience in more detail.
1.0
2 days ago What a waste of time. I had them come out for a quote to tile my whole first floor. I waited almost two weeks for a quote, when they finally emailed me saying they couldn’t do the work. What a terrible experience.
5.0
5 days ago This customer did not leave a comment.
5.0
6 days ago I worked with Tammy. She helped me stay within budget and get a great quality floor. The installation was quick and professional.
5.0
6 days ago This customer did not leave a comment.
5.0
2 weeks ago This was my first experience with carpet installation with Nampa Floors. I worked with Carmen Lunstrum and I couldn't be happier. All communications and services were prompt and all timelines were met. The installer was very professional and arrived promptly at 8AM. The carpet looks fabulous! I will definitely use them in the future.
2.0
2 weeks ago This customer did not leave a comment.
5.0
last month I’ve been a homeowner for over 45 years & have bought a lot of carpet in my life. Working with Tammy Preston at Nampa Flooring was, by far, my best experience to date. After reviewing & comparing several options in this area, Tammy & Nampa Flooring won my business! They ended up having the most choices, the best quality, the best value, the best shopping facility, and, hands down, the best service! Not only was I met with Tammy’s low/no pressure salesmanship & friendly demeanor, she implemented the Covid safety standards. The store was open, bright, & very appealing with many large area floor samples to get a better view of some of their many products. The individual associate work areas were also open & everyone was inviting, personable, & professionally dressed. And the store provided outside & inside hand sanitizers with masks & gloves available just inside the front door. I made 2 trips to the store to finalize my choice & Tammy also came to my house twice; once to measure; & then again to check on the process of the installation. She even brought me a sweet bouquet of flowers (in my accent color) to wish me happy birthday. This carpet was a 71st birthday present to myself.The 3 installers were all so polite to me & did an excellent job! Although moving my bigger furniture pieces was an extra minimal fee, it was worth every penny! They were extremely careful how & where they moved my furniture & made sure everything was put back where it belonged. And they also made sure all my electronics were reconnected properly. And finally, the best part of the experience is that the carpet & pad I purchased were exactly what I wanted; super soft fiber, yet durable; stain resistant; & “yummy” to walk on! I’m so very pleased that after all the hard work of researching online, checking with a lot of neighbors & driving around to other places trying to find someone qualified with experience to talk to, that I stuck with it until I found Tammy at Nampa Flooring. Once I hired them, they turned this big daunting project into an unexpected happy & exciting experience! I honestly couldn’t be happier!I wrote this review to thank them & promote their business because I feel they’re worthy of the praise. I also hope this saves other shoppers from spending as much time as I did trying to find an experienced & knowledgable (& very nice) sales person, representing good quality products for competitive prices. Did I mention they underbid Home Depot by about $1,000 because Tammy didn’t try to oversell me. I found that the 2 local big box stores might offer “free” installation or other perks but, in my opinion, their per square foot costs are inflated to make up the difference & the reps are spread really thin between customers & selling other products. Thanks again Tammy!
4.0
last month Nampa Floors was great to work with, specifically Tammy Patterson. They were efficient and the job was completed quickly. We also felt the pricing was fair. Our floors look great! We would recommend their service, our only concern was a lack of clean up after installation-- but nothing major.
5.0
last month This customer did not leave a comment.
5.0
last month Very pleased with Nampa Floors for their quality, trustworthiness and attention to detail. My sales rep / coordinator Heidi was so helpful, made sure the job got done, and was always available for questions. She fixed a minor error like a rock star and fulfilled her promise. ⭐️ Also Big Boy Movers was so helpful in getting things moved around before and after the job. Very affordable , super friendly and efficient. Super happy with your work !!!! Thank you 🙏
5.0
last month LaBron was great to work with. Very positive. COVID caused a couple of bumps in materials supply chain, but the end result was great. LVP and carpet installed. All the installers were adept at what they installed. Shout out to Nick and crew and Pavel. Stairs are not easy to do in LVP, yet it turned out beautifully. I went to 2 other places to inquire about installation on stairs, and this was the only firm that said it could be done! I think installers are so good at their craftsmanship that they are booked way out. Thank you!
5.0
last month Very satisfied with my floors my sales person carmen went up andBeyond to take care from start to finish two thumbs up. brea
5.0
last month This customer did not leave a comment.
5.0
last month This customer did not leave a comment.
5.0
last month LaBron was great to work with. Very positive. COVID caused a couple of bumps in materials supply chain, but the end result was great. LVP and carpet installed. All the installers were adept at what they installed. Shout out to Nick and crew and Pavel. Stairs are not easy to do in LVP, yet it turned out beautifully. I went to 2 other places to inquire about installation on stairs, and this was the only firm that said it could be done! I think installers are so good at their craftsmanship that they are booked way out. Thank you!
1.0
last month We just left the parking lot. Drive 35 minutes to get there after checking their website about their CoVID policy. The website does not tell people is that they require you to wear a mask to enter their storeroom. Since I am not sick and can respect the 6’ safe distancing mandate, I don’t plan on wearing masks. They just lost a 3200 SQFT carpeting order because of this policy. I will STAY HOME if I am sick.
1.0
last month There add states free home Estimate. So we arranged for a FREE home Estimate the morning they were to show up to give us an Free Estimate they told us they wanted $100.00 deposit but it refundable after we ordered from them. I told them if they can't stand by what there add states (FREE IN HOME ESTIMATE) Why should I use them. We hire someone else that stands by what they state no hidden cost.
5.0
2 months ago I am very impressed with the fast, personalized service and prompt installation from Nampa Floors. I was preparing to sell my house and with the help of Parker Albertson, the carpet and vinyl made the house look so clean and brand new that it sold in one day! I am more than satisfied with his professionalism and kindness! Therefore, I recommend Parker Albertson of Nampa Floors for your floor covering needs everyday! Thank you Nampa Floors!
5.0
2 months ago This customer did not leave a comment.
5.0
2 months ago We have used Nampa Floors many times now in remodeling areas of our home and Parker Albertson has always been our main contact. Parker has been very helpful while we were making choices & has made sure the work was done to our satisfaction each & every time. We trust him implicitly to guide us in making decisions as his knowledge is amazing of the products they provide. The people he sends out to do the work are the most reliable we’ve ever used and always on time.
5.0
2 months ago As a general contractor in the Restoration industry I have worked with Nampa Floors and interiors for the better part of ten years and they have always provided me with top quality products for all of my floor coverings,tile installs and labor , counter tops and lighting needs . My current sales associate Parker Albertson is sure to offer accurate pricing and excellent customer service and communication.
5.0
2 months ago Parker is an exceptional service rep. Always has been a very courteous and knowledgeable resource when needed and goes above and beyond for his customers.
5.0
2 months ago This customer did not leave a comment.
5.0
3 months ago Great experience and wonderful installers! They couldn’t have done anymore than they did
5.0
3 months ago This team is a local community asset and a stellar team to work with — we found ourselves in a crunch trying to have flooring changed on a tight timeline — in sharp contrast to big box stores - Nampa floors listened to our needs - mobilized quickly to get measurements and presented great options - they considered our price points and Parker went above and beyond waiting for us to come in to complete paperwork... if you’re needing to complete a home improvement project — do yourself a favor and start with this team - you’ll be glad you did — we were ... 😃
5.0
3 months ago This customer did not leave a comment.
1.0
3 months ago Over priced - quoted me $7,800 for floors and then removed $700 once I called out that they were charging $700 to install foam underlayment, bringing the total to $7100. Home Depot came out and measured/quoted and came in at $4800, and that was for comparable flooring at the same price point. We had a similar experience with price per sq/ft on our counter tops with them too.
5.0
4 months ago This customer did not leave a comment.
1.0
4 months ago Coleman Homes uses Nampa Floors and they did a horrible job on carpet seams. Also, poor quality wood floor used with damaged pieces just filled in with wood filler instead of replacing the piece in a brand new home.
5.0
4 months ago From ordering to installing, Nampa Flooring was awesome. Our installation consisted of stairs and concrete. Nampa Flooring came in and left the house in perfect condition. We had a lot of carpet put in and they finished in one day. I would refer Nampa Flooring every time.
5.0
6 months ago This customer did not leave a comment.
1.0
7 months ago Lame experience. Went in and told the gal I needed commercial flooring, specifically VCT for a project. I just needed a quick quote. She took me to a corner and pointed to a wall of books and said here is all our commercial product and walked away. If I wanted to go to a library I would. I needed a very simple quote and not hours of digging through a mess of sample books.
5.0
8 months ago The guys from Nampa Floors and Interiors did an excellent job adding new flooring to my hall way and refinishing my kitchen and dining room. They were on time and explained the entire process for my floors. They made sure that I understood the requirements for allowing the finish to cure. They were meticulous in cleaning up after the job. That, I appreciate very much. Great job guys.
5.0
9 months ago Great job and fast service.
4.0
9 months ago This customer did not leave a comment.
5.0
9 months ago Awesome environment great people highly recommend going to nampa floors if you're looking to do a remodel or new build!
4.0
9 months ago big store tremendous selection, a bit on the spendy side so we stuck with lowes, cheaper,, great quality carpet and free install on carpet with only $600 purchase and 89¢ sq ft on install of hardwood
4.0
10 months ago Big selection of all types of flooring, countertops and lighting systems. Jeremy Franklin is a great salesman to work with!
5.0
10 months ago This customer did not leave a comment.
5.0
10 months ago This customer did not leave a comment.
1.0
10 months ago Be aware of Christopher odiaga, he contracts out of nampa floors. He just recently got out of prison for attempted rape/ aggravated assault, indecent exposure on a woman. He’s currently charged with felony assault on prior his prior girlfriend. Be careful whom you choose to come into your home
1.0
10 months ago Christopher odiaga contracts out of nampa floors, he works for Granite Innovations. Please be aware of him, he is a very violent man, he just got out of prison for sexual abuse on a woman. He recently is charged with felony domestic battery on prior girlfriend and pending charges for the death of their unborn child
1.0
10 months ago Any mistake on their part, they put it all on the customer. Every bit of it. They have take a direction that is their own profits in mind. Unable or willing to meet in the middle On any unique situation and immediately go to an 11 word disclaimer, they seem to swear By, that it’s All on the customer
5.0
11 months ago Thank you to Michelle for helping me choose my flooring and to Mike and Cole, they did an EXCELLENT job of installing my flooring, I would highly recommend them. Thank you all!
5.0
11 months ago Wonderful experience from the beginning. Great company to deal with from start to end. Could not be more happy from all aspects. Highly recommend.
1.0
11 months ago Made an appointment for Thursday, October 10th at 1:30pm with Kimberley. she called said they were short staffed, wanted to reschedule for Saturday early am. I Had Sprinkler people scheduled. she said she would come 3-3:00. That was a no show. My husband couldnt wait around. 🤔
5.0
12 months ago My friend, Mel Seward, and I highly recommend Nampa Floors! We purchased some amazing wood for a shiplap wall and we received amazing service from Josh at the Clearance Center! He was friendly and SO helpful! The wall turned out great!
5.0
last year This customer did not leave a comment.
5.0
last year This customer did not leave a comment.
5.0
last year Very helpful.
5.0
last year Nampa Floors and Interiors did an amazing job for us! We came from out of state, Stacy Shelton made it very easy and she was accommodating with our busy schedule, she was professional and welcoming! Nampa Floors and Interiors was able to get our new flooring in before we moved into our new home which made our move in process flow smoothly! Josh and his crew were professional, courteous and even cleaned up daily after they were done for the day! I would highly recommend Stacy, Josh and Nampa Floors and Interiors for any job and I will be calling them for any future jobs we have! We can't thank you enough!
5.0
last year Great service,honest answers
4.0
last year This customer did not leave a comment.
1.0
last year I honestly would not recommend this place Although everyone was nice to deal with and had good products. Until I question their measurements and asked for a second measurement from a different person who, also worked there stood us up. I was told I don't know how to measure but in fact their measurements were off. we had another bid from a different place They were twenty Square yards yards over. I don't like being taken advantage of and feel like I'm gonna get screwed
3.0
last year I moved to Nampa and wanted to replace the carpet on my second floor. My salesperson was very helpful, friendly and helped me match my carpet downstairs. He tried to upsell me to a waterproof carpet, but I imagine all the salespeople do this. Installation went well, and they did a really good job especially on my stairway, looks great and they upholstered the stairs perfectly. However, they sent a group of Mexicans to do my job. I don't think the head guy even spoke English. I would of preferred non-illegal Mexicans (white or black) to work on my house. I was going to cancel the carpet install because of this, but finally decided to just let them do the install.
4.0
last year This customer did not leave a comment.
5.0
last year This customer did not leave a comment.
5.0
last year Great place, huge variety of materials for the whole house, excellent service.
1.0
last year Poor customer service. Came in to find a match to my floor and Parker Albertson came to offer me help. I asked him what the difference between the types of flooring and he treated me like I was an idiot. He then pointed to the floor samples I could look at and instead of helping me find a match to the color I had, he walked away. He acted like he couldn’t be bothered. Not buying from here for that reason alone.
5.0
last year This customer did not leave a comment.
5.0
last year This customer did not leave a comment.
5.0
last year Seth in Boise was my salesman and was excellent! All the installers were awesome. Great service and beautiful new floors. Highly recommend Nampa floors!
1.0
last year get an employee who will care
3.0
last year This customer did not leave a comment.
5.0
last year This customer did not leave a comment.
1.0
last year Came in asking about the $500/room with installation billboard, they quoted us $4k+ for 800sq ft, and they only gave us one option on the floor... I'm not a math genius but that doesn't add up... Will not be doing business with them.
5.0
last year We had a Good experience with Nampa flooring. They were quick and reliable. The staff was friendly. The contractor we had lay the carpet was Great! Would recommend them to friends or family.
5.0
last year We looked at a lot of stores in the area, from Discount dealers to big DIY box stores. We decided to go with Nampa Floors because of Parker. His level of customer service and knowledge of the products was better than any place we went. He was willing to call product reps to get information he didn't have, and he kept in touch on the delivery status of ordered materials so I didn't have to keep calling. And when we had an issue with some of the product being damaged in shipping, there was no hassle getting it resolved. I would recommend Parker for a good experience in shopping for flooring.
5.0
last year This customer did not leave a comment.
4.0
last year This customer did not leave a comment.
5.0
last year I couldn't be more pleased with my recent experience with Nampa Floors and Interiors! Customer service does exist and I found it here! Parker and his team were excellent through the entire process: choosing my new flooring, measuring, scheduling, demo, install, follow up...amazing! I LOVE my new floors and highly recommend Nampa Floors & Interiors!
4.0
last year There are a TON of flooring options here. You can choose from carpet to vinyl to laminate flooring. My observation was that their prices were on the higher side, but the quality also seemed to be very good. The showroom is very large and roomy, so you're not stepping on other people as you shop.
1.0
last year This customer did not leave a comment.
5.0
last year These guys are the real deal, and Parker was awesome! It was great working with him. The service they offer is far better than anyone else around!
5.0
last year This customer did not leave a comment.
5.0
last year I went to look for kitchen tile backsplash and there were tons of options and everyone was helpful.
2.0
last year Nice but I feel like it is overpriced. Can definitely find less prices elsewhere.
4.0
last year Very helpful and price is as good as anywhere.
5.0
last year Great store. We went in to buy tile for our backsplash, and they had a huge selection. Parker did a great job showing us around and eagerly gave his input. Will go back for sure.
5.0
last year You carpeted my House 21 years ago and put flooring in bathrooms laundry room and KITCHEN .NEEDLESS to say It needs done again .BUT I'M RETIRED AND ON FIXED INCOME Roseee Kranz
5.0
last year This customer did not leave a comment.
5.0
last year Noticed the remnants sale in marketplace on Facebook. Went to the clearance center on 2nd street and found a beautiful remnant for my sewing room. Arturo is who you want to work with! Very pleasant and was so helpful! He even re-rolled the 12 foot remnant to fit in my PT Cruzier! Thank you Arturo for being the customer service champion!
5.0
last year This is a great store with an awesome selection and super good prices! Josh was patient and helpful! He’s not pushy but there to help! Thanks Nampa Floors and Interiors on 2nd Street in Nampa! And thanks Josh!
5.0
last year What a beautiful store! Their selection is almost overwhelming with all the options. We really like the quality of flooring options Nampa Flooring has. And being able to see each selection in such a large sample piece was really helpful in choosing what would look best in our home. Parker helped us pick from all the options that would best suit our needs and we are really happy with the look and quality. Our product came in quickly and was loaded in our truck with ease. I definitely recommend visiting Nampa Floors before making any final suggestions on flooring.
5.0
last year Thank you Nampa Floors for installing our products in a timely matter.
5.0
last year The whole team is Awesome! Always kind and courteous and ready to help!
2.0
last year Never purchased product their as the sales staff treated us badly. Never will go back or recommend. Their are other businesses that treat customers with respect.
5.0
last year This customer did not leave a comment.
5.0
last year I highly recommend nampa floors and interiors, they assisted us in finding the most perfect flooring for our laundry room and bathroom, it was cost efficient, durable and exactly the look we wanted plus easy to install ourselves! Parker Albertsons was especially great to work with and made sure we found just what we were looking for!
5.0
last year This customer did not leave a comment.
4.0
last year This customer did not leave a comment.
5.0
last year Beautiful showroom, excellent products, and outstanding customer service.
5.0
last year First class service and quality products..Jeremy was awesome in helping with selections and all the facts behind his products. He is and awesome young man. Just finishing up building our dream home (JohnCotner Builder) and the choices are coming together PERFECTLY!!!!!!!!!!
5.0
last year Parker Albertson was great to work with. I love my floors
1.0
last year Went to nampa flooring to buy a piece a marble for a vanity and was quoted 300 dollars for the piece with edges and holes cut for a vessel sink for no additional cost and happened to go by there discounted remnants showroom downtown nampa and found a piece of the same stuff for 175. Called and spoke with Parker who tried to tell me to cut and do the holes on that remnant piece it would be 275 dollars so I asked why it’s 300 for a brand new piece or 275 for a used piece requested a manager and was told the don’t finish for free. Just got ran around in circles. They were just unwilling to get rid of remnant that will obviously never sell as it has holes cut in already and help them and me out for discounted cost for used piece of marble. I would never recommend a company solely interested in making money alone! Won’t be going back there ever!
5.0
last year (Doing a review for my parents that lack in their interweb skills.) We have beautiful carpet in our home! We want to thank Parker, our salesman, for his professional, courtesy, taking the extra steps, and for being reassuring. We also want to thank Bill Reid, the carpet installer for doing a beautiful job. Both Parker and Bill have wonderful work ethics and it was our pleasure to work with both of them at Nampa Floors and Interiors!
5.0
last year We want to thank Jon at your Nampa location for helping us make choices for our flooring needs. Also, the 3 carpet installers were very quick, efficient and left the place very clean. Thanks so much! We will likely use your store and services for our next project and recommend your services to others.
5.0
last year All I can say is Theresa Dines at the Nampa location is my hero . She is amazing with all our builder clients as well as my builders . Her customer service is way way above what is required for her position . With out her clients would over spend or get over whelmed and she was always great at making a home beautiful with out spending tons . Can’t say enough about her !!
5.0
last year We LOVED working with Nampa Floors and Interiors when building our new home! From the very first consultation to the actual install of our flooring/lighting and everything in between was an AMAZING experience. We had very specific ideas in mind, and Jeremy and Toni spent hours helping us find just the right products. We are so grateful for their help and patience through out the process. I would recommend them 1000 times over!
5.0
last year This customer did not leave a comment.
5.0
last year So far so good!
1.0
last year their employees are thief's. walked in my bedroom while I was asleep. suppose to be fixing the floor in the kitchen. dont use them.
last year Hello Jackie. My name is Nick, I am the manager of our Maple Grove Location. We take allegations of Theft seriously. At this time, no manager has been contacted by you. Please note that a quick review of my system does not show a job for a Jackie Shook or the last name Shook for any customer of ours. I am also feeling confused as a review of your facebook page shows that you currently live in Indio, California (that information may be incorrect). Please reach out to our Maple Grove Office immediately for a resolution to your situation. 208-376-6363
last year
last year Jackie, i cannot help you if you do not reach out. I can see your frustration, but i cannot verify anything. Please let me know what account your purchase would be listed under. As i stated in my original comment, I am confused. No one stated your were.
last year For anyone reviewing this post and comments: I did have the opportunity to speak with the client, Jackie, this morning. Her allegation of Theft is from 5 years ago. I have reviewed our Contract Archives and still find no contracts with Sun Roc Corporation, Jackie Shook or the Address she provided. I searched from 2009-2014 in case the dates were wrong. Through discussion with Jackie, I can verify she felt violated, however, she cannot verify anything was stolen and did not file a police report. She stated she called our Boise Office 5 years ago, but cannot recall which Boise office or whom she spoke with. Again, Nampa Floors take allegations of Theft seriously. Anyone reading this that experiences theft in their home should immediately contact the police to file a report and should do so before contacting the company performing the work in your home. Unfortunately there is no way to resolve this complaint.
last year O course they didn't find anything. They swept it under the rug. Yes I called nampa, i spoke with an older gentle man. My husband called them. And so did the property manager. Yes it happened 5 yrs ago. And the property manager ask us NOT TO FILE A REPORT WITH THE POLICE. SO I DIDN'T. NICK CAN CLAIM WHAT EVER. THE FACTS ARE TRUE. THERE WAS NO REASON FOR THEIR EMPLOYEE TO COME DOWN THE HALL AND ENTER MY BEDROOM. THEIR WORK WAS IN THE KITCHEN. LIKE I SAID THIS GUY HAD DONE THIS BEFORE AND HE WILL DO IT AGAIN. REGARDLESS WHO HE WORKS FOR. AND AS FAR AS NO CONTACT FOR THIS ADDRESS OR COMPANY IS INCORRECT.
5.0
last year Loved my experience with Nampa Floors & Interiors. Parker did an excellent job of lining out our options and was very professional. We have been wanting to do something with our floors for quite some time and we are so excited with the results. We can't wait for our next project.
5.0
2 years ago Parker was our salesman and he really took the time to educate us on the pros and cons of each type of flooring. The installer was also top notch, very efficient and personable. We were completely comfortable having him in our home. Excellent service and quality!
5.0
2 years ago This customer did not leave a comment.
5.0
2 years ago LOVE THIS PLACE!!! Andy was my sales guy and He helped my Wife and I with all the flooring stuff we needed for our new house.. Very honest and friendly place!!
4.0
2 years ago Nampa Floors & Interiors installed granite countertops in our home. We had a little issue but they were so willing and quick to remedy the problem. The installers were excellent, being very conscientious to detail and careful to keep the area clean and undamaged! We love our new countertops! Thanks Chris!
5.0
2 years ago We used Nampa Floors for our shop in the Village at Meridian and couldn't be happier! Anything flooring company had put in two floors for us previously, both had application issues. One turned green and another didn't seal. We worked with Parker at Nampa Floors. From start to finish, it was a great experience. They took the time to listen to what the use of the floor would be, gave great feedback and we chose a floor that we love . From the time the floor was in stock to application being completed was less than 5 days. Love the floor and loved the support!
5.0
2 years ago Parker went above and beyond to find me a specific tile product. I would highly recommend Nampa Floors and Parker for any remodeling needs!
5.0
2 years ago Parker, Thank you for your help! I love the new flooring you helped me pick out for my house.
5.0
2 years ago We found exactly what we needed at Nampa Floors and Interiors. Parker was a great help guiding us through the various types of flooring. We were able to bring several samples home to get just the right match for our rooms. I highly recommend Nampa Floors.
5.0
2 years ago I walked into Nampa flooring not expecting a showroom with just about everything but the kitchen sink. I met up with Parker and I showed him what I was looking for and a price I wanted to meet He showed me several samples and said he would get back to me. The next day I had my flooring quoted within my budget. I was very happy not only with the service I was equally pleased with the installers.
5.0
2 years ago We have had absolutely wonderful experiences with Desiree at the State Street location. She is very knowledgeable about the many products that are available, and has helped us in selecting the right materials for our lifestyle. No high pressure, just listening to what we were looking for and giving excellent advice. We are very pleased with her thoroughness and making sure we were totally satisfied. We will be back!
5.0
2 years ago This customer did not leave a comment.
5.0
2 years ago Nampa Floors was recommended by our realtor for the hardwood floors we wanted installed in our new home, and we could not be happier with the results. When the originally suggested rep was not available, Parker was able to fit us into a tight window for the work, kept the job going and us informed while we were remotely located, and gave us the low down on what to expect when we arrived (e.g. lots of dust!!). He recommended the wood vents for the hickory floor which gives the work a very polished feel. When we noted a few things upon our arrival that needed attention, Parker had someone come right over to take care of the last bits. All in all a very positive experience. We will be back in touch for our future flooring needs!!
5.0
2 years ago Fast, efficient, and quality service. The representative that assisted me, Theresa, was very helpful in finding out exactly what I wanted, and making sure I was taken care of from there. From the quick scheduling to the billing, she and the company made the experience worthwhile, and I will definitely look forward to using them for further projects. Thank you!
5.0
2 years ago I have worked with Theresa for quite some time in decorating my homes. She has helped me so much in making my homes look so beautiful and sell fast. She always goes far beyond what is expected. She is amazing when it comes to helping you make your home look beautiful. She asks questions to make sure she knows your tastes and then will show you as many items until you find just what you love. The entire staff at the Nampa store are so friendly and caring. This staff is much more than just a business, I am blessed to also call them friends.
5.0
2 years ago Ask for Cruz. He will give you the hookup. Great guy.
5.0
2 years ago Service was excellent from the moment we walk into the showroom. Bruce was great to work with and ensured all our expectations were met. Install crews was very polite and did a very nice job. Will definitely use NFI in the future.
5.0
2 years ago We are newcomers to Idaho and Nampa Floors was recommended to us by a family member after we became frustrated with two other flooring companies. Nampa Floors gave us a pleasant and professional experience starting with the store staff. We felt welcomed and understood as we communicated our expectations and desires. Parker, our salesman, was friendly, informative and accommodating. The products he suggested for our cabin are now installed and look amazing! We look forward to using them again in the future as we replace more flooring in the future.
5.0
2 years ago We worked with Theresa Dines on picking out our floors, countertops and paint. She is fantastic and great to work with! She was able to quickly coordinate everything with the colors and styles we liked. We would definitely recommend her.
5.0
2 years ago I had an excellent experience with Nampa Floors & Interiors. Parker was so patient with me in finding exactly the right wood laminate flooring, and really went above and beyond in getting me the carpet I had my heart set on. I could not be happier with the results - it looks amazing!
5.0
2 years ago Working with Kortney for new carpet in our house was a great experience. She took the time to listen to what I was looking for and help me make the best decision. Her willingness to answer questions was by far the best interaction I had during this process. Afterward the customer service was great and the installers were on time and quick. Happy to be a return customer when the time comes to replace flooring in our new house.
5.0
2 years ago This customer did not leave a comment.
5.0
2 years ago Kortney at Nampa flooring was a pleasure to work with and the installation, by Pavel, went smoothly, professionally, and on time. I am enjoying my new flooring and will look to Nampa Flooring for future projects.
5.0
2 years ago I highly recommend Theresa at Nampa Floors and Interiors. She walks you through the process of picking interior finishes so easily. This sometimes stressful task becomes exciting and fun, and with her eye for design it takes all the guess work out planning your dream home! Amanda Wilson
5.0
2 years ago Parker was awesome to deal with. Great customer service and great quality of work.
5.0
2 years ago We are very happy with our new floors. Parker was extremely helpful in finding ways to balance some existing flooring with new. Our installer did excellent work. We will definitely use them again in the future.
5.0
2 years ago This customer did not leave a comment.
5.0
2 years ago What a great experience I have had at Nampa Floors and Interiors. From the 1st meeting with Kortney coming to my home and measuring the rooms that needed to be redone, helping me pick out the exact carpet and laminate that makes my house like new again, and 2nd to Dorel the installer, (who let my dogs help him, on occasion when I was not looking) everything was done professionally and looks great, the carpet installer I did not have a chance to meet, but he did a fantastic job as well. I absolutely love my new flooring and would highly recommend them.
5.0
2 years ago Nampa Flooring is a great place to do business. Kortney and the others were terrific. The installers were fast, and highly experienced. I would recommend NF strongly!
5.0
2 years ago We used Nampa Floors and Interiors to redo our counter tops with granite. They had many beautiful choices of granite and got us scheduled right away after picking out what we wanted. Our salesperson, Parker, took great care of us before and after the installation. I would highly recommend using Nampa Floors!
5.0
2 years ago Nampa Flooring is truly an awesome company to work with. Parker was more than accommodating and went well above and beyond with customer service. I HIGHLY recommend Nampa Floors!
5.0
2 years ago We just replaced the carpeting in our home. After describing our home and situation to Parker, he steered us to the perfect carpet. We were very impressed with his product knowledge. If we buy carpet again, Parker’s our guy.
5.0
2 years ago It is my pleasure to write a review for Nampa Floors and Interiors. Here is information that may be helpful. This locally owned company for our project was: 1) Responsive 2) Helped us address a very difficult specific kitchen counter top issue. 3) Was reasonably priced. 4) Was honest about limitations with product and installers. 5) We were not in a rush, so the project from start to completion took longer than would be normally acceptable for most people. We were ok with that! 6) We are very happy with the finished product. 7) Thank you to Bruce Boucher who helped us with the entire project.
5.0
2 years ago We stopped by Nampa Floors to see about flooring for our home and for our cabin we are building. We discussed our options with an employee there named Bruce Boucher. He was so kind and knowledgeable! He answered all of our questions and was so helpful. We really felt like we could trust him and that he wasn't just trying to sell a product! We are definitely going to use Nampa Floors when we are ready and will be sure to ask for him by name. Thank you for employing such great people!
5.0
2 years ago As scary as buying flooring can be, it was an awesome experience and our saleman, Bruce Boucher made it easy and even enjoyable. He showed us several options and never pressured us to make a decision. We are highly pleased with both Nampa Floors and Bruce!
5.0
2 years ago I used Nampa Floors for carpet twice and highly recommend them! Bruce Boucher and Stacey Shelton are awesome!
5.0
2 years ago Serious must read! Completely blown away by the experience we received from Nampa Floors and in particular, Heidi at the Maple Grove location. After having her over to give us an estimate and agreeing on the quotes, we had the installers over just a week before Christmas (hoping for a nice cozy Christmas on new carpet!). They did a phenomenal job! We couldn’t believe how perfect the vinyl planks were installed and the carpet too. Anyways, less than 24 hours later… our house flooded (water line to the fridge came loose). It affected about 75% of the newly floored areas. We called Heidi frantically and she got a great restoration company (Ness Restoration) over to our house within an hour. Needless to say, our flooring woes were deep but Ness and Nampa worked together to get us back to brand new. We can’t speak highly enough of the customer service and of Heidi’s endless help. We’re so lucky we chose the best company to work with in good and in bad times. Thank you!
5.0
2 years ago We are very pleased with our new granite vanity counter top. Our experience with Parker Albertson and Nampa Floors and Interior was superior. Everyone we encountered was super help. When looking for flooring or countertops we will definitely be choosing Nampa Floors and Interiors.
5.0
2 years ago I have always appreciated the family first approach, combined with above and beyond customer service from the staff. Parker was very patient and I could tell he wanted what was best for my new home long-term.
5.0
2 years ago I went to a number of stores looking for new flooring, and l loved my experience with Nampa Floors. They are the best in town. Their show room is welcoming and their customer service is world class. Parker helped me pick out floors, and was very knowledgeable about all the different types of floors available. He was very patient with me and my husband while we moved forward in the process and was quick to answer all of our questions. We loved working with Parker and Nampa Floors and will go there again for any future needs.
5.0
2 years ago I did a lot of research before deciding on Coretec Plus tiles. I shopped online for the best price I could find and gave all local suppliers a chance to match it. Parker at Nampa Floors beat the best price I could find by a good margin. He was also very helpful giving advice on how demo my old floor and install the new. I only wish I had asked him more questions before I got started. I installed it just over a year ago and we are very happy with our purchase and the service Parker and Nampa Floors provided. I would definitely recommend them to friends and family.
5.0
2 years ago We worked with Theresa Dines to design our dream home. You cannot find a harder working person in the valley to have on your design team. This woman has an uncanny ability to bring out the best in those around her, and that included us! She listened to what we wanted, and learned abut our tastes, and then created a masterpiece. Her ideas are cutting edge and comforting at the same time. She stays on top of all current trends and knows the newest styles. She brought style and grace and warmth to our dream home, and implemented the newest textiles on the market. She held our hand the whole way and worked overtime to make sure everything was done perfectly. If you are looking for someone who can build your vision, this is your woman! I wish we could give ten stars!
5.0
2 years ago Working with Bruce Boucher from the Nampa store has been a real treat. Not only is Bruce highly knowledgeable and personable, he did an excellent job coordinating the entire process, very timely and used top notch installers. Quality products, quality installers, and quality service from Bruce!
1.0
2 years ago This customer did not leave a comment.
5.0
2 years ago We had a great experience working with Bruce at the Nampa store to carpet a new addition on our home. He helped us find the look we wanted at a great price. He also worked hard to get us installed during a really busy time of year and we are super happy with the end product!
5.0
2 years ago Nampa Flooring is an incredible company. I worked with Parker finding beautiful flooring for our new home within our budget. Parker was patient, kind, and knowledgeable regarding all types of flooring and did not push or coerce in making a bigger sale. He listened to our needs helped us make a great choice. Parker has a great personality and goes the extra mile even stopping by our home on his personal time to view a concern we were having before installation. We plan on updating the rest of the flooring in the near future and will definitely be working with Parker at Nampa Flooring! Thanks, Parker
5.0
2 years ago We bought flooring at Nampa Floors and had a GREAT experience! There were lots of options to choose from. We worked with Parker Albertson, who was very honest and helpful. He provided great feedback and tips on installing the flooring, cleaning and maintenance, and tips on how to keep the floor looking pristine. He was very easy to work with, and didn't pressure us into making a decision. We will definitely be returning in the future.
5.0
2 years ago We had a great experience working with Parker! He helped us pick things out that made sense for our price range and our home without giving up good quality materials. He was great at answering questions and was super helpful. Our timeline was tight and he made it happen. I would absolutely work with him again.
5.0
2 years ago I have been working with Nampa Flooring for a number of years now from remodels to new homes. What a great group to deal with! The way they have their teams built is awesome. My clients can go into their beautiful show room in Nampa and meet with our amazing designer Theresa Dines and pick out exactly what they want and we can build a dream home with products we can actually see and touch! They seem to stay very up to date with all the latest and greatest products which is great and if they don't have it for some reason, 9.9 times out of 10 they can get it! Treasure Valley Innovations will continue to do business here for a long time to come. Thanks guys for all the support, organization, patience, and direction!
5.0
2 years ago Very happy with our new carpet. Bruce was very helpful and professional. The crew that came out for installation did a great job. Highly recommend Nampa floors and interior.
5.0
2 years ago Bruce at Nampa Floors in Nampa was awesome to work with for our flooring needs during our remodel. He went the extra mile to make sure we had the product of choice available to us and ensured the installation was to our satisfaction. The installers were very professional as well. Great job Nampa Floors we love our new flooring! Steve and Janet
5.0
2 years ago We recently purchased a home and had a tight window of when we needed to be out of our apartment. We worked with Parker Albertson and he assured us Nampa Floors could get the work done on time. Parker not only delivered but went above and beyond. He was extremely easy to get a hold of and gave us an accurate quote. We even had an issue with a baseboard and Parker made sure it was fixed without paying a penny more.
5.0
2 years ago This company is incredible! I have fallen in love with my house again because of the our new floor. The team who put it in was great, did an amazing job and very friendly. Bruce was our sales guy and was helpful on picking out what floor best fit our family. He was honest and fun to work with. I highly recommend this company for any all floor projects and with anything else they offer. Will be using them again for further projects on our home.
1.0
2 years ago UPDATE #2The new floor they installed has already proven faulty. I don't know if their entire catalog of products is terrible quality, or if I am just extremely unlucky. Back down to one star it goes!UPDATEMy warranty claim has now been fulfilled. The wait was a total of around seven months.This review was originally one star. I'm updating it to two because Nampa Floors did attempt to rectify the situation by installing a replacement product of higher value and covering it fully.The work team did not redo the caulking on our baseboards after replacing them which is a minor complaint, but in my opinion leaving a work site in the same condition you found it should be a business standard.I am still generally unhappy, however I recognize that they attempted to rectify the situation -- eventually.(Review of Nampa location, copied from my Yelp review)Shoddy product, worse service.The engineered hardwood that these folks installed in the home I bought was peeling finish within a year. We were told by home inspectors that the product wasn't of sufficient quality to sand down and refinish, and needed to be replaced.Nampa floors was informed of this in NOVEMBER OF 2017. It is now May of 2018, and the warranty process is still ongoing. We were told to come into the store twice, and neither time did anyone in the store know who we were, why we were there, or anything about our claim. No one in the store could answer questions about our claim, even after we were invited into the store by managers who ended up not being present when we arrived.Now I can't even get an update about my warranty claim. I have emailed and called, and no one will get back to me.This store is a disorganized disaster. We didn't choose to work with them, we bought our house new and they happened to be the people who installed the floors.
2 years ago Good Afternoon, Ben. My name is Kyal from the Nampa store. I wanted to thank you for reaching out concerning your frustrations and delays with our claims process. We've taken to heart the errors made and strive to create a more positive experience moving forward. I'd like to personally apologize for these delays and lapses in communication. I'd also like to inform you that you'll be hearing from our Quality Manager in the coming days concerning updates on your re-selection of product and installation of said materials. In addition I'll be following up on the process to ensure we don't fail you as a customer (again). Thank you for your consideration and taking the time to read this.
2 years ago Good Afternoon Ben,
2 years ago Kyal, hello and thank you for responding. The claim is now settled and the work has been done, I have not had a chance to update my review but I will do that now.
2 years ago Hi Ben, I was made aware of the progress in your home and, as a result, met with all parties involved to ensure we can streamline our process as well as increase communication with customers as a result. I certainly hope you and your family are happy with the new floors. Have a great 4th and feel free to contact me any time.
2 years ago Hello Kyal. I was walking on my floor the other day and a small piece of loose wood caught on my sock, ripping away some of the finish. I don't even know to express how frustrated I am at this point, having waited seven months for this store to honour a warranty, only to have my replacement floor prove faulty within weeks of installation. I expect someone at my house to look at this before the end of next week. I sincerely hope that it proves to be a quick and simple repair.
5.0
2 years ago Shopping for a total bathroom remodel can be exciting as well as overwhelming. Heidi Gauthier made our entire experience remodeling our master bathroom not only affordable but less stressful. She took the time and numerous appointments with us to ensure that we knew exactly what we wanted our bathroom to look like. She was available to handle ANY question at ANY time of day and was very prompt to respond. Heidi's expertise, willingness to help, and overall personal feel is the reason we LOVE our bathroom and will continue to do business with Nampa floors and interiors!!
5.0
2 years ago Good service! Parker provided good help matching existing floor that was no longer available, to new product. The installers he sent were quick, courteous, did good clean-up when done. All the folks involved were pleasant & helpful to work with! Thank you, Parker!
5.0
2 years ago I love Nampa Floors and Interiors!! I have rooms carpeted throughout my home by this company and am extremely pleased. What made the whole process such a great experience was the knowledge, experience and professionalism of their designer/sales rep, Desiree Albertson, from the Boise, State St. store. She explained everything about different carpet types, measuring, colorings, costs, delivery of product and installations to payment, warranty and care of the carpets. Desireeanswered every question I had with positivity and I felt her confindence in her work and her belief in the company she works for. She was a delight to work with!! Also the professionalism and quality of the installers (two different crews over the years) was spot on! I will only use and trust in Nampa Floors and Interiors and Desiree Albertson with all my future home improvements. Thank you!!
5.0
2 years ago I wanted to jump on here and leave a review for Desiree Albertson at the State Street store. I've used her several times for several different home projects and have always been so pleased with her customer service, timelyness and knowledge of the product materials. She has helped us with numerous window covering orders, always knowing more than myself which product I would love and which would be most functional for our lifestyle. She also has done several area rugs for us that have turned out beautifully. About a year ago one of our area rugs had some staining that didn't come out after a professional cleaning. I contacted her about this, as the rugs had warranties, and in a quick and timely manner she helped us reach the manufacturer and get the area rugs completely replaced at no cost to us. It was amazing. She has also helped us put new flooring in our upstairs hallway and down our stairs. She helped us pick out a beautiful LVP and everything with that order couldn't have gone more smoothly. I will always choose to work with Desiree because she has excellent design taste, is quick to respond to calls and txt messages and she is very professional in all of her interactions with her clients. Each and every project we have used Desiree for has turned out amazing and I know we will always go back to her. Thank you Nampa Floors for employing such wonderful sales people!
5.0
2 years ago Great service and pricing from Stacy at the Maple Grove store. Very responsive to any questions and good followup.
5.0
2 years ago We just built a house and used nampa floors for all of our flooring, countertops and backsplash. We worked with Parker and he took the stress out of everything! He was very helpful and knowledgeable when assisting us with our choices. Installation was all done in a timely manner and with no issues. I’d recommend Nampa Floor and working with Parker to everyone I know!
5.0
2 years ago Amazing work! Parker Albertson showed us the best customer service we saw throughout all of our house building experience. Not only that but we got granite and quartz countertops and other nice upgrades and still had money left over on the budget out builder gave us. It’s hard to find amazing service and prices in one location! Highly recommended:) Thank you again Parker
5.0
2 years ago Just had new hardwood installed by Nampa Floors & Interiors and they did a great job. I was shocked with how quick they were able to get my floors done. If your looking for a flooring company with employees that truly know flooring and that will make the process quick and flawless then I would highly recommend them. I received quotes from several companies and Nampa Floors stood out from the rest. Cruz was very helpful and anything I requested he was able to do. Thanks again guys!
5.0
2 years ago I recommend Nampa Floors to anyone planning to remodel their home. They have a professional and knowledgeable staff. Our sales associate Parker Alberson was very helpful in helping us find the perfect flooring for our home.
5.0
2 years ago Working with Stacy was great and easy to do floors went in great.
5.0
2 years ago I can say with out question with out Theresa Dines on all our Builder teams I woudnt function ! She takes care of her clients over and above what she is asked of , everyone we work with adores her to the end . Customer service is just one small piece of what she does , not to mention making all our homes stunning and timeless . I can’t say enough about her . She makes our life so much easier !! She needs a raise ;)
5.0
2 years ago WOW! Just moved from NYC and was in need of a few things for my house couldn’t have done it without Parker. Just want to thank Parker for his excellent customer service and for helping me out with everything! Parker was AMAZING and so helpful and patient in picking everything I needed. I had his undivided attention every single time we went in at any time of the day (without notice). Don't hesitate to go here and ask for Parker (Not to mention, the prices can't be beat.)
5.0
2 years ago Working with Ginger and her team at Nampa floors was an amazing experience. Their prices were fair and they worked hard to make our new floors look beautiful.
5.0
2 years ago My wife and I were putting in new floors in our house and were pretty undecided on what we wanted. There are so many styles and options but our sales associate Parker Albertson was able to help pick the perfect flooring that we both agreed on which is a small miracle in itself. We are so happy with what will be in our home for a long time. Thanks Parker for your excellent customer service!
5.0
2 years ago Purchased new flooring for our house, Parker Albertson was very thorough and efficient. He kept in contact throughout the entire process. Would most definitely do business with this company and Parker again. Michele Neff
5.0
2 years ago Purchased new flooring for our house, Parker Albertson was very thorough and efficient. He kept in contact throughout the entire process. Would most definitely do business with this company and Parker again.
5.0
2 years ago Parker really helped me out and answered all the questions I had.
5.0
2 years ago Parker was an excellent point of contact at Nampa Floors. He was thorough in explaining the process to have granite countertops installed in our kitchen, timely in responses, and ensured a quality job was done. We love the end result and would recommend Parker and the service provide by Nampa Floors for sure!!
5.0
2 years ago Nampa Floors employee, Parker Albertson, has been nothing short of incredible! Through his work at Nampa Floors, he has been able to give our home a new and fresh look by installing their top of the line carpet! He's a diligent worker and made sure that we were completely satisfied. Whenever we need a renovation, Parker is our immediate go-to! I have full confidence in Nampa Floors and Parker Albertson.
5.0
2 years ago I’ve worked with Theresa for years! She helped remodel a lot of my rentals! Great customer service. She knows her stuff!
1.0
2 years ago I am going to start off by saying this is my experience with Nampa flooring. We had Des at the state street location meet me and realtor at the new house for measurements. We also brought a few samples to look at. I was looking at samples on the floor of house stating what I liked and didn't like about each color. I said I didn't like one because of the green tint, and between the others I chose one of the same color with out the green tint. She picked up all samples and we l...
5.0
2 years ago Toni did a fantastic job finding us the unusual lighting we wanted. We've already had so many compliments and we haven't even moved in yet! We're totally thrilled.
5.0
2 years ago Parker was an excellent point of contact at Nampa Floors. He was thorough in explaining the process to have granite countertops installed in our kitchen, timely in responses, and ensured a quality job was done. We love the end result and would recommend Parker and the service provide by Nampa Floors for sure!!
5.0
2 years ago Thanks to Nampa Flooring I had a wonderful experience updating my home. New counter tops, back splash and flooring. Parker was courteous, helpful and knowledgeable. His great personality only added to his stellar customer service.
5.0
2 years ago We were doing a remodel and had chosen a laminet flooring from Parker. He was very friendly and accommodating with what we wanted. Then during this time our wash machine went bonkers on us and flooded our floors. It was a mess. Parker ordered everything and dealt with insurance for us and tried to get everything done as fast as he could. He is very personable and will help you in making good decisions for what you need. Great products. Thank you Parker.
5.0
2 years ago Parker made the process of reflooring our home an easy and exciting process! The scheduling and financing mishaps (on our part) were handled very nicely and he accommodated our needs and communicated very well. Bill Read (carpet installer) did all of our carpets, by HIMSELF, within 3 days. He was respectful and an all-around awesome guy to deal with. He took so much pride in his work that he vacuumed our home despite an overheating vacuum. The flooring really gave our home a new look at the cheapest price we found in the valley. THANK YOU Nampa floors!
5.0
2 years ago Outstanding.
5.0
2 years ago This customer did not leave a comment.
5.0
3 years ago Our birch floors were recently repaired and refinished by Nampa Floors. In the past, we used the original installer for refinish work and repairs, and nothing went right. With Nampa Floors, everting went smoothly. Jeremy, with Nampa Floors, was very professional, as was Gene and his crew. They promptly scheduled the work and completed it on time. The crew was polite and did an excellent job. No problems whatsoever. We had no concerns about leaving our home in their hands for a few days. The crew was very respectful and responsible. Very refreshing experience, from start to finish.
5.0
3 years ago All I can say is Theresa Dines at the Nampa location is my hero . She is amazing with all our builder clients as well as my builders . Her customer service is way way above what is required for her position . With out her clients would over spend or get over whelmed and she was always great at making a home beautiful with out spending tons . Can’t say enough about her !!
1.0
3 years ago never agin with Nampa floor, went in ordered the carpet and tile and I swear I vacuumed for almost a month and I kept getting dirty small dust from day one . like you would get from something left outside I finally called and told Cindy what the problem was, and asked if this had been in someone else house? she said no, I have had 3 new carpet and never have I had this happen something is not right here and when they put the tile down there was not enough carpet to cover one step so they had to put tile on it. and Jimmy rig the edges not two days it was coming off called Cindy to ask if they could fix it she said no because they carried in a chair for me. not only that but in some place it is not cut straight. a mess. never will I do business with them. all Cindy is worried about is selling not pleasing.
5.0
3 years ago Great to work with, they replaced the flooring in my dinning/kitchen and laundry rooms, and I couldn't be happier! Professional installation, clean and timely! They're re-doing my daughters wood floors this week!
5.0
3 years ago I highly recommend Nampa Floors. We replaced all of the flooring in our home and the Sales associate was awesome (Cindy) and the installation company they use was professional, friendly and finished on time as promised. I couldn't be happier!
5.0
3 years ago This is the best floor covering company in the Treasure Valley. I have purchased all my floor coverings here. They do an absolutely fabulous job installing, especially laminate, done by Joel who was a perfectionist. The sales lady, Cynthia, is the best. She is knowledgeable on everything and always has a smile. She is the reason I keep going back to this company.
5.0
3 years ago This customer did not leave a comment.
5.0
3 years ago Fantastic experience from start to finish. Loved our sales guy Parker he was helpful and had a quick response on all our questions. We definetly will use them again .
5.0
3 years ago This customer did not leave a comment.
5.0
3 years ago We had a issue with them and MJ and Nick really did a great job to correct it. We will gladly buy from them again in the future.
5.0
3 years ago We worked with Nampa floors and Interiors, specifically with Parker Albertson, to update our kitchen and bathroom floors and countertops. He was professional and pleasant to work with and was with us from initial visit to completion of the project and beyond. The installers were excellent at what they do, and a pleasure to work with. We are very pleased with the outcome. We would definitely do future remodels with Nampa floors.
5.0
3 years ago (Doing a review for my parents that lack in their interweb skills.) We have beautiful carpet in our home! We want to thank Parker, our salesman, for his professional, courtesy, taking the extra steps, and for being reassuring. We also want to thank Bill Reid, the carpet installer for doing a beautiful job. Both Parker and Bill have wonderful work ethics and it was our pleasure to work with both of them at Nampa Floors and Interiors!
5.0
3 years ago This is one of the most amazing companies that I have ever worked with. I have been working with Parker, who goes above and beyond with every detail, making sure that I am constantly up to date and that everything is going well. Every aspect of my remodel went smoothly, everything handled professionally. I highly recommend Nampa Floors to anyone!
5.0
3 years ago Our flooring was damaged during the move into our new home. We were referred to and called by Parker, associate of Nampa Floors and Interiors, to arrange for replacement flooring. Parker not only came to our home to assess what needed to be done, but he also helped us in choosing new flooring and scheduled the installation. The accessible showroom provided a wide selection of brands and samples for us to consider. He kept us updated during the process and every appointment occurred when scheduled. His warm personality, attention to detail, knowledge of the product, and commitment to scheduling allowed our experience to be the best ever. We highly recommend Nampa Floors and Interiors.
1.0
3 years ago Called asked About carpet.. She KEPT saying they only install what they sell.. I said ok no problem I just need to know if they install in camper. SHE SAID SORRY I CAN'T HELP U HERE..cause u arnt buying from here.. NOTE I stated id buy from them.. so I said guess u don't want my business. Poor customer service skills.
5.0
3 years ago Thank you Amie for all your help today! We are looking forward to our new counters and backsplash.
5.0
3 years ago Stacy at Nampa floors was awesome. She made us feel comfortable through the whole process of getting new floors put in our house. Jose and his team were very quick and did a fantastic job laying our laminate floors. We needed two things fixed and they came out right away to fix them. We love our new floors look amazing!
5.0
3 years ago I am very happy with my purchase of carpet from Nampa Floors. Cindy was very helpful and knowledgeable. Also the installers were friendly and did a great job.
5.0
3 years ago My husband and I live in Coeur d' Alene Idaho and recently purchased a townhouse in Boise. We are doing a complete remodel and needed wood floors installed for both the first and second floors. After trying a big box store and a local flooring company (with not the best communication from them) we went online and looked at reviews for flooring companies. As a rule of thumb I consider companies with 80% and above high reviews and then do a consult and make my own decision. I am soooo happy I went with Nampa Floors! I worked with Cindy Porter who was beyond helpful, professional and completely well informed on every product. I am a Pintrest junkie and found an idea for a carpet runner on the wood. However Cindy came up with a brilliant idea for the stairs, she thought to add carpet on the steps and leave the risers wood. It tiedit all in beautifully and put Pintrest to shame! The install team was friendly, professional and arrived early. The finished product looks awesome and I couldn't be happier! Our townhouse is in Boise but the 15min drive to Nampa to work with Cindy Porter and her install team is totally worth the drive. She knocked it out of the ball park!
5.0
3 years ago everything was PERFECT!! our counter tops were installed perfectly, our granite island was done perfectly... absolutely NO HICCUPS in the entire procedure!! They are extremely easy to work with and the results are STUNNING!!!!!! THANK YOU NAMPA FLOORS & INTERIORS!!
5.0
3 years ago Nampa Floors is a quality organization from top to bottom. Our sales rep, Cindy Porter, worked very hard on our behalf, and was sensitive & understanding at every level. From demolition, to granite/back splash installation, we couldn't be more pleased with the experience and the outcome; AND at a very competitive & reasonable price. Our kitchen looks fantastic!!!
5.0
3 years ago Cindy was wonderful to work with, installation was on time and the installers even vacuumed when they were finished.
5.0
3 years ago I am beyond thrilled with our new quartz counters that Nampa Floors fabricated and installed. We received the most amazing customer service and the installers were courteous and professional. The process was wonderful and we will be lifelong customers. Thank you for the excellent experience!
5.0
3 years ago I was getting my father's house carpeted to sell. I live out of town and Parker was able to measure, Give suggestions, tear out and install in less than 4 days. And for the best price! It was easy and fast.
5.0
4 years ago I had a great experience with Nampa Floors. I worked with Sherry Baatz and she was very helpful all the way through the process. I had to reschedule a couple of times due to other conflicting issues in our house, and she was always so great and easy to work with. We had new carpet put in our master bedroom and closets, and I told Sherry that I wanted a carpet that was very cozy and soft and that would hold up well. We went with the one she suggested and it is beautiful and very soft. I am very pleased with the finished product and very happy that I chose Nampa Floors and Interiors!!
5.0
4 years ago I HIGHLY, recommend Nampa Floors and Interiors for all your flooring needs! Cindy Porter could NOT have been more helpful to us and, had some amazing and very beautiful flooring and tile suggestions to make our new home, "pop"! :-) Huge kudos to this wonderful company and its' excellent customer service!
5.0
4 years ago Purchasing a brand new home can be very overwhelming, especially if you live out of state and only have a few days to make selections. Cindy Porter at Nampa Floors was amazing and helped me with everything! Because she really knows the inventory and has had lots of experience, I felt very comfortable and was able to clear my head and enjoy the time making selections! I knew she had seen many of the choices in a real setting, and that made me feel very confident. She was also able to keep me within my budget, which I really appreciated. Nampa Floors and Interiors will be my go to store for anything I might need in the future.
5.0
4 years ago Theresa Dines was knowledgeable, courteous, and straight forward. My entire experience from product selection to installation was simple and problem free. I highly recommend her and the entire Nampa Floor team.
5.0
4 years ago I have been wanting and looking at carpet off and on for years, with Cindy Porter's help, I finally found exactly what I was looking for- quality carpet but at reasonable prices. She worked hard helping me from the beginning planning to the finishing. The installation went extremely smooth... I will forever recommend Nampa Floors!
5.0
4 years ago I began working with Cindy Porter at Nampa Floors in early 2015. Cindy along with the entire staff (including the warehouse folks) have always been pleasant, professional and dependable. I have built/remodel several homes in the past 10 years and wish I had found Cindy and Nampa Floors sooner. Product selection is great and competitively priced.
5.0
4 years ago Theresa has been great to work with. Her vast product knowledge, and keen eye has made a stressful process of picking, flooring,tile,etc enjoyable and easy. I would highly recommend Theresa and Nampa Flooring.
5.0
4 years ago We would like to thank Parker Albertson for taking the time to give us a bid on carpeting our entire home. We had another bid from a competitor, and the cost of the carpet, labor, install and removal came in very close. Parker went above and beyond using his skills to negotiate a sale. He was extremely knowledgeable about the product and installation. He went to his manager several times to get the price down near what the competitor had offered. Unfortunately, we choose thecompetitor since moving our furniture would be done at the time of installation, which worked better with our schedule. I would like to thank Parker and Nampa Floors for making this a pleasurable experience. We will recommend to others looking at carpet to contact Parker exclusively at Nampa Floors and Interiors. Thanks again Parker for your professionalism and knowledge on carpet and installation, a true asset to Nampa Floors and Interiors. I hope Nampa Floors and Interiors can have a team of installers who can tear down and re-assemble the furniture, while moving it from room to room during the installation process. Mark and Lori Schooler
1.0
4 years ago I've worked with Nampa Floors countless times when I worked for a home builder, and was typically happy with their service, but for my own home I was less than impressed. We had countertops replaced, and while the finished product does look beautiful - the experience itself was not good at all. Everything from the guy being 5 hours late, to sinks being installed shoddily to leaving a huge mess to clean up... We honestly just couldn't wait to be done with them.
4 years ago Hello Mel. Thank you for taking the time to review Nampa Floors and for expressing your frustration with the process that took place in your home. It is up to reviewers like yourself to give our customers, neighbors and friends a true understanding of our business and services.
4 years ago My appologies as i did not mean to end my comment. If for any reason you would like me to contact you to discuss your situation, please reply to this comment or you may contact Doug Holly (Nampa Store Manager) at 208-466-8461 or myself at our Maple Grove Office 208-376-6363. Thank you.
5.0
4 years ago Georgia is absolutely amazing in interior design! She was really informative on the products and helpful with helping us choosing the best option for our home. The installers are extremely professional and do a fantastic job!
5.0
4 years ago We worked with Cindy at Nampa Floors to replace the flooring in our home. She was extremely helpful in picking out good quality, cost effective materials. We were extremely pleased with our experience and would definitely work with Nampa Floors again.
5.0
4 years ago I got a carpet and pad that's luxurious, and makes me want to nap in the nude on the floor! After experiencing the quality I went back for wood-look tile for my farmhouse kitchen and bathroom floor, grey subway tile and glass tile for my kitchen backsplash, and tile for my bathroom shower. Each time I priced other places, but Nampa Floors beat out the cheap guys without compromising on quality. I'd recommend them over and over!!!
5.0
4 years ago We needed some carpet replaced and after getting ignored or talked down to around town we stopped into Nampa Floors and couldn't have been happier with our decision! The staff was knowledgeable and thoroughly explained our choices so we could choose the best product to fit our needs. The installation was perfect and on time. If you want to get the job done right the first time and also know what to expect from the product you choose, buy here!
5.0
4 years ago I purchased a carpet remnant for my college dorm room from Nampa Floors. The salespeople were so helpful: thoroughly knowledgeable on the products they offer and understanding of a college student budget. I ended up with a great piece of carpet that lasted all through college and I passed along to a friend after graduation. I highly recommend Nampa Floors for the quality products and quality service!
5.0
4 years ago Working with Nampa Floors at the Nampa location has been a plus for our business. Chris Spackman, our sales representative, provides us with prompt responses to questions, advise on product lines, and the follow through we depend on since we are many miles away. Delivery dates are crucial when coordinating installations and Nampa Floors has been true to their word, making our jobs run smoothly. I would recommend Nampa Floors and Chris Spackman if reliability, truthfulness along with great pricing is important to you.
5.0
4 years ago We decided to replace the carpet in our main living area and stairway with hard wood flooring, and also wanted to replace our bedroom carpet. We have a unique floor design in that our entry and kitchen area are stained concrete and have unique curves and lines that needed to have special care in fitting the wood flooring into the space directly off the beautiful curved concrete. We had two other bids and these contractors wanted us to change the curves and gave us quotes that seemed a little higher than we hoped for. After seeing the advertising and reviews for Nampa Floors we decided to drop in and see what they had to offer. We were met by a very professional group of people, but specifically, Georgia Briggs assisted us in picking colors, types of flooring and sent us home with samples so we could see how the colors worked in our space. She made several trips to our home to measure and consult, assisting us with choices and making sure the project was completed the way we wanted it to be done. Her honesty and integrity in making sure we had excellent service and that all details were complete was exceptional. We continue to work with this great business and specifically Georgia, to complete our flooring changes in stages that work for our budget and life style. I whole heartedly recommend Nampa Floors and Interiors for any remodel or flooring need. Great Experience!!!
5.0
4 years ago Nampa Floors has a huge selection of flooring. The sales staff, especially Parker, was so helpful and attentive. He made sure everything was done right from start to finish of our project. When it comes time to carpet again, we'll go with Nampa Floors for sure!
5.0
4 years ago I have used Nampa Floors for all my flooring needs in the last 12 years. As we have replaced all the floors in our home in that time, every call has gone to Nampa Floors and we have not been disappointed in any way. They are highly professional from the sales room to the installation. When I needed a rug to be stretched after a few years, they were delightful about scheduling the service. Their sales manager, Doug, is amazing in how knowledgeable he is and is a very nice to work with. I appreciate being listened to about what I want and what is within my price range and then being directed to the best options. There is no other store in the Treasure Valley that I would even consider for any of my flooring needs
5.0
4 years ago Nampa Floors & Interiors were fantastic. From the first stop we were greeted and taken care of with any questions or concerns that we had. Theresa Dines has been a go to person for us throughout out building process and we are so grateful for the knowledge and expertise that she has been so gracious in providing us. We are excited about building our first home and having her to guide us along as we make crucial decisions has been amazing!
5.0
4 years ago As an Interior Decorator these past 15 years I have had the pleasure of working almost exclusively with Nampa Floors, due to their super friendly and knowledgable sales people and fair prices. I can't say enough about Ginger Bauer's product knowledge, attention to detail and positive attitude! More recently I have also worked with Andy who has helped me immensely with his knowledge of wood flooring! In addition to all this, Nampa Floors is a local, family-owned business which I truly appreciate and respect. I never hesitate to recommend them!
5.0
4 years ago I cannot say enough great things about Nampa Floors! Sure, the selection is extensive and represents the full gamut of styles and price points, but where they truly shine is in their customer service. Jeremy and Theresa are incredible designers and took such great care of us. Custom builds can become overwhelming quite quickly, but their consistent patience, professionalism and creativity kept us relatively sane ;) Whether you're starting a new build or remodeling/updating an existing structure, I would enthusiastically recommend Nampa Floors.
5.0
4 years ago I ordered hardwood floors through nampa floors, They found out when I was going to put it in and they delivered it into my house a few days before the install. I didn't have to lift a finger! The install crew was fast and my floors look fantastic. Friendly and knowledgeable staff, even the guy who delivered my floor was awesome. I will be back in soon to order tile for my backsplash.
5.0
4 years ago We worked with Cindy at Nampa Floors to replace out flooring. She was very helpful in picking out good quality, cost effective products. We are very happy with our experience and would definitely use Nampa Floors again.
4.0
4 years ago I have used Nampa floors for a few of my last remodels, and they have done an excellent job ! I called them with high priority jobs, due to dead lines and they responded so fast and professional.
5.0
4 years ago I got amazing customer service from Nampa Floors and from the girl who helped me with my home remodeling project! We replaced the flooring in our entire home. I'm incredibly picky and also on a budget. Amie managed to find me flooring that I was very pleased with and keep me on track with my budget. I'd highly recommend them, their staff and products
5.0
4 years ago Amie at Nampa Floors was awesome to work with! I'm incredibly picky and to add to the difficulty, I was on a budget as well. We did a home remodel and replaced all of the flooring in the entire house! She helped me marrow down my choices and managed to find flooring in my budget. She went above and beyond! I was impressed with the quality of product and service. I'd highly recommend them
5.0
4 years ago Theresa at Nampa Floors assisted our family with a partial remodel of our home that was originally constructed in the early 1900's. She was able to tie the modern necessities into the home without losing the appeal of the old structure. Theresa was extremely easy to work with - she knows her products, worked with our schedule and in general went out of her way to make our remodel as painless as possible.
5.0
4 years ago Nampa Floors did a great job putting new floors throughout my new (to me!) home. They installed coretec, laminate, and tile throughout. When there was a problem with the tile in the kitchen, they quickly made it right. They also installed quartz countertops. As far as helping me choose among the tons of options, Sherry was awesome.
5.0
4 years ago Nampa Floors & Interiors sold and installed carpet for us several years ago on our farm south of Nampa. The carpet was a beautiful light green, and it didn't even fade near the windows. The workmanship was great, and the quality of the carpet was excellent! When we moved into town and purchased our home, the carpet was already installed. But, when we get ready to replace any of this carpet, we definitely will be going to Nampa Floors & Interiors for their excellent service and product.
5.0
4 years ago Nampa Floors and Interiors...always consistent in their workmanship and quality of materials! While that is important in making choices for your home, the salesperson who works with you can either make or break your all around experience! They stand alone in each of these areas mentioned!!
1.0
4 years ago Absolutely horrible service, I was there to pick up a purchased order, there were at least 6 employees just sitting around some walking, we were there standing for over 20 min and absolutely no one came to see if we needed any help, after that long this lady came just to say wait a min please, she walked right through to help some other couple, she then finally came and asked if she could help, we said yes we are here to pick up an order that by the way it was a $5000+ order we purchased, she went away to look it up and left us there standing again till we got tired and just left, HORRIBLE CUSTOMER SERVICE.. Next time I will just go to LOWES OR HOME DEPOT believe it or not you will find better service there.. The Saucedo Family.
5.0
4 years ago This customer did not leave a comment.
1.0
4 years ago Check out the other reviews! Notice the dates of the "reviews". Then think about it - It took them more than twenty of these "5 star reviews" to push those older and terrible reviews off the page. Please note ALL of these “reviews' are dated “a month ago”. What a coincidence. This is what a bad (but dumb) place of business will do in order to hide the truth about their truly awful service!
5.0
4 years ago This customer did not leave a comment.
5.0
4 years ago My wife and I purchased bedroom carpet for our house and I purchased Pecan hardwood for my business office floor through Nampa Floors. Both experiences were excellent. The particular carpet / color needed to be ordered in, but they arranged to have someone come measure the area so we knew how much to order and they also arranged installation of both the carpet and wood floor. Our experience with their sales people and installers was great and seamless, which is exactly what we wanted! Both the carpet and hardwood look perfect. We will definitely be visiting them again when we decide to remodel our master bathroom and kitchen based on our experience.
4 years ago I LOVE my new hardwood floors. It is seamless where they blended the existing floor to the new. It is BEAUTIFUL!!!!!
4 years ago Nampa Floors and Interiors was AWESOME!! Product and service!
4 years ago Shout out to Amie Openshaw, and Doug Holly. My memory is bad or I would name everyone.
4 years ago Hoping to re carpet soon, I will back to Nampa Floors for sure.
5.0
4 years ago The best service in trasure valley! "Our remodeling project was made easy and affordable thanks to the help of Amie Openshaw of Nampa Floors and Interiors. Amie was able to schedule all of the work and have it finished in just over a week. Great job Amie, we love it!!"
5.0
4 years ago 5 Stars Plus all the way We are very happy with the service you provided. We were very pleased with the salesperson who assisted us in the renovation of our home.The workmen were professional and friendly. The company exceeded all of our expectations. We highly recommend Nampa Floors and Interiors. Thank You! PS. tried to upload photo but it wouldn't take it.
1.0
4 years ago This place is such a disaster to work with, their staff is so overwhelmed that the customer service just goes right out the door. We had a terrible time working with them and the worst part is that they have yet to really apologize. We used them for most everything in our house, but the staff was near impossible to get a hold of and they made multiple errors on the actual work done not to mention the fact that they didn't send us quotes until the day before installation was to begin. They did nothing to try and make it right and I feel my only course of action is to make sure that no one else spends their hard earned money at this terrible business.
1.0
4 years ago This customer did not leave a comment.
2.0
4 years ago Similar to an earlier review by Jared Davis about lighting, but also involving granite, flooring and back splash. In the end, and after asking for our money back on an incomplete order, we had to physically go there to get the refund process started. Sadly we think they will continue to fail in honoring commitments. I really believe if it isn't a simple quick in and out purchase, they recklessly put folk's projects at risk because, beyond claims of excellence and long experience, they don't seem equipped for interior design nor give a flying fickle finger of fate for how a cavalier attitude (late to arrive and even missing appointments, incomplete orders) affects the customer. Our remodel was set back terribly because (their words) "we were easy to get along with and patient". Our elderly good manners were misread as being pushovers. And they pushed back, seeming to need a pound of flesh from us even while sort of apologizing. If one reads the owner's response to Jared Davis, you can see how it carefully and slickly patronizes. We do not wish to be reached out to. We are done here, wish no further contact at all. We will save all the emails.
5.0
4 years ago I extremely happy about my new Karistan carpet. Amy was more than efficient and reassuring about my choices and saw to it that all of our needs were met. The installation crew was fast, precise and left my house in great shape. I could not be happier with the quality of the entire job. I will highly recommend there services and prices were very affordable. Thank you to Elaine Wilson, Amy and installation crew. Sherrie Ward
5.0
4 years ago This customer did not leave a comment.
5.0
4 years ago Installed some beautiful laminate in my home. Top notch customer service and professionalism.
1.0
4 years ago I only wish there were an option that was less than one star!
3 years ago I’m sorry but what a dumb review. You should be staying why you are reviewing them at that level so people know what your experience was.
3 years ago I believe I SAID what my experience was. HORRID! You want details? Let’s just with on teeny tiny thing they did. The wrong tile came to the house so the installers were told not to put that tile up until the correct tile could get there. The next day the wrong tile had been installed. The office assured us that it would be taken care of. When it FINALLY was taken care of, the installer had just covered the old tile with the new tile! Who does that?!!! It looked like shit!!! It took an act of Congress for them to fix THEIR mistake but they finally did. This is the top of the iceberg......are you satisfied amber???? Trust me, it takes a lot for me to take the time to give someone a bad review. I would not do it if it weren’t warranted. Go ahead.....hire them. I wish you a far better experience.
3 years ago Vickie Taber it didn’t show your review at all just said something about wishing you could give less than 1 Star.... maybe they removed it...?
5.0
4 years ago Best experience ever. Heidi helped us through every step. Through every mind change and undecidedness. She was very knowledgeable about every producted we chose for our home. She even came out to the house several times and checked on progress. We bought carpet, manufactured wood, tile, vinyl tile, backsplashes, tile for showers, granite ,blinds lighting fixtures. A full experience.
2.0
5 years ago Was unimpressed. Mostly service issues. We ordered our lights for our new home and when it came time to install them there were multiple items that were not there. Here it is a week after we have moved in and our main entry piece (that we picked up) is in a box waiting for the electrician to hang, and my wife had to go pick up the last of the lights today to wait 20 minutes with 3 kids for them to pull an order that was supposed to be there and waiting for her already!
4 years ago Hi Jared, Thank you for your review. Nampa Floors & Interiors always strives to provide the best service to our customers. Our people have reached out to you and your family, and we hope you keep us in mind for your future flooring and interior design needs. We’re certainly not perfect, but we do care about your satisfaction.
5.0
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5.0
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5.0
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5.0
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5.0
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5.0
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5.0
6 years ago Great company
5.0
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5.0
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5.0
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4.0
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5.0
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5.0
8 years ago This customer did not leave a comment.
5.0
8 years ago This customer did not leave a comment.

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