GALAXIE FLOOR STORES

4.2
|
23 Reviews
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Galaxie Floor Stores 6808 151st St W Ste 104, Apple Valley, MN 55124-7282 952-891-5100 https://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw Price Range:$-$$$$
4.2
|
23 Reviews

Reviews


5.0
5 days ago So far so good. The staff is attentive and knowledgeable.
5.0
last week We are very happy with our bathroom tile we had installed by Galaxie Floors. Mark, our installer was very professional and did a fabulous job! When we do our other bathroom project we will go back to Galaxie!
1.0
last week This customer did not leave a comment.
2.0
last week We were pleased with installation, but one tile cracked within months. Attempts to rectify continue to be delayed. Email chain growing & is not being reslolved. We had planned further remodeling with Galaxie, but refrain due to this isdue.
2.0
last week We were pleased with installation, but one tile cracked within months. Attempts to rectify continue to be delayed. Email chain growing & is not being reslolved. We had planned further remodeling with Galaxie, but refrain due to this isdue.
5.0
last month Sally Gephart Design at Apple Valley Location is the BEST. We needed A LOT of help with a project, we were lost until we found her.
5.0
last month We have been very happy with every professional we have worked with! Our project started out with Matt putting down the flooring, Then Mark did the tile on the fireplace, Austin kitchen/bathroom tile, grout and calking. Our interior design advocate Lynne from the Apple Valley location made sure the project was beautiful and everything was running smooth. Thank you for everything, you all are very skilled at what you do!
1.0
last month This company is absolutly terrible! We got LVT flooring installed by them and they did an awful job! The work they did does not adhere to code and pieces of the floor are coming up all over the place. There are also huge gaps where the flooring meets the walls. It was supposed to be a 2 day project and it took them an additional 8 visits and the flooring still looks terrible. They also got flooring glue all over our freshly painted walls. The worst part though is that their owners simply do not care. Extremely terrible customer service and they are down right rude. They don't return phone calls and you are forced to go back to the store to talk to anyone. They also refuse to remedy the problem and we were told they would sue us if we didn't give them our final payment. I would never use this store again! Beware they also have a Bloomington location.
5.0
4 months ago This customer did not leave a comment.
4 months ago Thank you for the great review!
5.0
7 months ago This customer did not leave a comment.
5.0
last year Love my new Forbo Marmoleum in my kitchen! Tim came out to give us ideas and measure, and I couldn't be happier with my installation! Great Job!
5.0
last year Galaxie Floors in Apple Valley helped me with a major remodel on my outdated townhouse. From helping me choose the products, to setting up demo to installation, everything was done on schedule. I love the end results!! A big thanks to Lynne who made things much less stressful by coordinating everything perfectly!
5.0
last year These guys were amazing! On time - great work...I'm impressed all around. Thanks!
5.0
last year This customer did not leave a comment.
last year Thanks for your great review!
5.0
last year Tim Ruzek and the whole team at Galaxie Floor Store continue to do great work for us and the homeowners we serve. Project after project, we can count on them t...
5.0
last year Lindsey sold me top quality Bertch cabinets. Pricing was excellent based on competing quotes for another brand they sell. Excellent, consummate professional installation. Even though I did not purchase countertops from them, they arranged plumbing service at a lower negotiated rate. Top notch design, sales, service.
last year Thanks for the great review!
5.0
2 years ago the Apple Valley location designed and tiled my bathroom. it Looks AMAZING. This is a great store with great people, that do Great work.
5.0
2 years ago Excellent company to work with and our clients are always treated with the utmost respect throughout the process. Whenever a question arises they are always qu...
5.0
2 years ago I have been working with Abbey Decorating since 1998. One of the Best company's I have ever worked with. They always keep the customer first. All of the pe...
5.0
3 years ago Great Product and Great Service! "We had Galaxie do Wvoke Danielle hardwood laminate throughout two levels of our new house and they did a fantastic job. Installers Chris, Chuck, and Dean were great to work with and listened to my concerns and questions prior to installation, and Alethea was a great sales representative and the owner Kirk was great to talk to and do measurements with, and also listened and answered all the questions I had. Could not have been a better experience, and we will be using them for more of our remodel in the coming months. Highly recommended."
5.0
3 years ago Wonder Staff My sales rep is Alethea Simpson.....I can not say enough good things about her help and her guidance with my purchase of flooring material...she made all the difference in the world ....and when I need carpet she will be the person I seek out again for help....wonderful people!!!!!!
1.0
3 years ago We have purchased carpet from here on two occasions. The last occasion we had a horrible experience. The carpeting (SHAW brand) started fuzzing almost immediately after installing. We contacted the floor store and they sent out someone to take a look at it and they insisted it was OUR fault the carpeting had a problem. I have NEVER seen carpet perform so horribly. It's matting down, fuzzing, and fibers stick up that you can pull out. I had the owner of the company come by to take a look because I thought he would work with me on it. The best he could do? Shaw had a 30 day policy where I could EXCHANGE the carpeting (basically for a different color same carpet) but the floor store would make me pay for removal and installation! Say what?!? Talk about awesome customer service… or NOT. Very disappointed. When the owner was here to look at the carpet and tell me it was my fault, he told me he had come from another homeowner who had just purchased carpet and was unhappy with her experience too. We are moving soon and need new carpet again… will definitely be choosing a different flooring company. Disappointed I had to write this review. I wish they would have been easier to work with at fixing their problem. Buyer Beware!
5.0
3 years ago I have worked with Alethea for the past several years as an interior designer for my new construction clients. Additionally, I helped her sell a home and purch...