NORTHCRAFT FLOORING LLC

4.1
|
32 Reviews
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Northcraft Flooring 6229 Blue Ridge Blvd, Raytown, MO 64133-4107 816-356-8133 https://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw Price Range:$-$$$$
4.1
|
32 Reviews

Reviews


4.0
3 weeks ago Great choices for selection. Designer was not extremely helpful.
1.0
2 months ago We got flooring from the Lee's Summit location. We will not be returning. The installers were great. The sales team was not. They failed to tell us that it was our responsibility to purchase and paint the trim for the flooring. We got the floor installed, then found out a week later about the trim. It was not mentioned anywhere in the contract. Getting returned phone calls was difficult. The installers had to return to install the trim after we got it. They had to finish on a Friday night because the salesperson forgot to put us on the schedule. They never apologized for all the confusion
5.0
2 months ago I've had the opportunity for to work with Northcraft for two different residences and one commercial building. Each time they offered a great selection, quality workmanship and affordable prices. I highly recommend you use Northcraft Flooring and Design for your flooring needs.
1.0
2 months ago If I could give zero stars I would. My review is not in regards to the store itself, or the quality of the products. It’s 100% in the quality of the contractors Northcraft uses to install tile. We built a brand new home and our builder used Northcraft to buy/install all the tile. I’ve never seen such poor tile work in my life. If you are buying a new home and this company is installing ANYTHING... BEWARE!!!!
5.0
2 months ago I had a great experience with Northcraft! I went into the showroom with one idea in mind (laminate throughout) and ended up working with their team and came up with a really unique and beautiful tile design for my hallway that matched wonderfully with my new wood laminate through the rest of the house. I couldn't be happier with how the work turned out. Their crew was timely and organized and cleaned up well after themselves. I was left with beautiful new floors that I get many compliments on. I highly recommend them for your next project!
5.0
2 months ago I recently bought an old house and replaced all of my flooring with Northcraft Flooring & Design. Even with unexpected problems under the existing floor my new floor was completed on time and looks beautiful! My old house looks new again! Great job Northcraft Flooring & Design!
5.0
2 months ago LOVE LOVE LOVE Northcraft Flooring & Design. I went to the Raytown location and the designer assisted me and I ended up going with a pattern carpet on my stairs that I never would have thought of using. That is now my pride and joy and I show it off every time someone new comes to my house. The installers were of highest standard and treated me as if I was their only client and did not leave until everything was to my satisfaction. I will never use any other company for my flooring needs other than Northcraft Flooring & Design. I don't give many reviews and only then if the company far exceeds my expectations which Northcraft did.
5.0
2 months ago Very knowledgeable, helpful staff! Any questions I had were taken care of immediately. They helped me pick out better carpet than I would have on my own. My bathroom tile looks amazing! Beautiful work and was done timely and professionally! I'm highly impressed with everyone I worked with here! Will definitely be recommending Northcraft to anyone in need of flooring!
5.0
4 months ago Very helpful and knowledgeable. I would highly recommend using them.
4.0
6 months ago I had a friend refer me to Northcraft after being very happy with their design services. Northcraft recently opened a store in Lees Summit. After getting a crazy, over the top price from Lowes to put new flooring, cabinets, countertop and backsplash in my kitchen, I stopped in there back in October and met Christy. She was amazing. She puts customers first. I told her my budget and she worked within my budget to show me options that were beautiful and matched my design taste. I told Christy that I wasn't going to start my remodel until after the holidays, and vs. being pushy and giving me the weekly sales pitch, she simply just told me to contact her when I was ready. When it came to my remodel - Christy helped to coordinate a contractor schedule that worked with my timeline. When the work started, Christy called on a regular basis to make sure things were going smoothly. When a problem came up with our wood floors, within 24 hours Christy had new floors being delivered to us. She has been so great to work with, I am even having her make custom rugs for our kitchen. Every new build or remodel will have it's problems but it's nice when you can call a knowledgeable expert to help work through your issues.
5.0
7 months ago Exceptional customer service!! Extremely happy with the results!
5.0
8 months ago This customer did not leave a comment.
5.0
9 months ago Good work,good people
1.0
last year Not good customer service, they kick you out for having paint on you while you're looking at carpet.
3.0
last year This customer did not leave a comment.
5.0
last year We have used Northcraft Flooring for 3 major remodels in the past 10years, both for carpet and extensive tile work. They are fantastic to work with. Their showroom is amazing. They have decorators on staff to help you pick our everything and coordinate, which was a blessing (no added charge). Jay Alewel is very dedicated to his clients, Becca and Angie the decorators were fantastic, and Eric our tilesetter is amazing. I am a picky person and they have delivered every time! Highly recommend!!!
5.0
last year Beautiful showroom, great selection & prices. Amy Beasley / designer is very knowledgeable, friendly, and helpful.
1.0
last year These people are awful. The owner Jill knows nothing about her business. Their service after a sale is awful. They screwed up our order and the install and now won't admit their mistakes and fix the problems. Wish our builder would have chosen someone else. If your builder says to use them opt out and find someone else. You won't be happy with Northcraft.
4.0
2 years ago This customer did not leave a comment.
1.0
2 years ago Do not use this company!! Stay away summit homes contracts this company and our tileflooring came out all wavy and they've missed 2 appointments so far to come fix it, showed up on another day in announced. Shoddy work and no accountability
5.0
3 years ago This customer did not leave a comment.
5.0
3 years ago This customer did not leave a comment.
1.0
4 years ago Great people, great products
5.0
4 years ago This customer did not leave a comment.
5.0
4 years ago My wife and I had our house built recently and we used Northcraft for the flooring, paint schemes, and tile. We had the pleasure of working with Angie Milburn. She took care of us like we were her family. Plus we got to see all of the work finished yesterday and it looked Amazing. Perfect job.. Thank you Northcraft and thank you very much Angie..
5.0
4 years ago This customer did not leave a comment.
5.0
5 years ago This customer did not leave a comment.
5.0
5 years ago This customer did not leave a comment.
5.0
5 years ago This customer did not leave a comment.
5.0
5 years ago This customer did not leave a comment.
5.0
5 years ago This customer did not leave a comment.
5.0
5 years ago This customer did not leave a comment.