JIMELLE FLOORING
As a Shaw Flooring Network (SFN) retailer, we are committed to providing you with the very best service. We go above and beyond to make sure you’re satisfied with the flooring product, service and ultimately, your home. Purchasing carpet, hardwood, luxury vinyl or tile and stone can be daunting, but we are here to help you every step of the way.
Shaw Floors is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Jimelle Flooring
453 N Grandstaff Dr, Auburn, IN 46706-1696
260-925-9999
https://shawfloors.widen.net/content/dqn0tmc3r4/web/shaw-logo-bw.webp?quality=85
Price Range:$-$$$$
Reviews
5.0
Jennifer F.
8 months ago
Jennifer came to give the estimate; She was very professional and friendly. Jarrod was at the show room available to help me pick out samples. Once I ordered the flooring Jennifer kept in close contact on date of arrival and scheduled pick up from the warehouse. They were even flexible with my crazy work schedule!! The owner carefully placed the flooring into the back of the pick up truck. The whole process was simple and they take great care of their customers! I love my new flooring!!
1.0
Joseph G.
last year
Customer service is the worst.. My wife has reached out to the store supervisor for months now and still no call back or returned email. Carpet was less than a year old and is already wearing.
Anonymous
12 months ago
Joseph, When it comes to the flooring claims, no store (including Jimelle Flooring) dictates how long the claims process will take. The claims process can take many weeks or months depending on the manufacturer so I apologize about that (we don't dictate that). We did respond to your wife over email with six responses. We gave all the information/pictures (pertaining to your carpet) to the carpet manufacturer like you requested and like we said we would do. We were waiting on their decision to send out an independent flooring inspector to your home. That inspection has now taken place and I emailed you the findings including the inspectors report and all of his pictures. We did everything we said we would do. I'm sorry it wasn't in the time frame you wanted but that isn't decided by us. Thank you again for your business.
5.0
Brenda L.
last year
So very happy with our new carpet. From the large selections of flooring to the installation everything was smooth and professional. Would definitely recommend.
5.0
Brandon B.
last year
We purchased carpet from Jimelle Flooring for our 3 bedrooms. The salesman Jarrod was quick to come out and measure and get us a great quote. Gary and his crew came out to install and was very knowledgeable and respectful. They were in and out and you wouldn't even know they were there cleaned up scraps and swept rooms, definitely a class act crew!!! Would definitely recommend Jimelle Flooring to my friends and family!!!
Anonymous
last year
Thanks Brandon! It was a pleasure working with you and we very much appreciate your business!! Enjoy the new carpet!
5.0
Wilson H.
last year
From picking out our flooring to installing it, we had great service. Their installers were very professional, courteous and quick. They had our whole downstairs done in two days and when they were done you couldn’t tell they had been here. We will definitely be repeat customers.
5.0
Angela T.
last year
We had to replace most of the carpet (plus portions of drywall, HVAC, etc. in several rooms) in our house this year following a flood from a broken bathroom pipe. Jarrod and his team were responsive and helpful during this stressful time. At a time when supply chain and labor shortages were prolonging and complicating the whole recovery effort, I was especially grateful for Jimelle’s prompt response and flexibility scheduling around our other contractors. We are pleased with the final result.
5.0
Erica K.
last year
Good quality, fast service, easy to work with! Good job, Jimelle!
5.0
Mark H.
last year
We have used Jimelle Flooring several times. The service/quality and cost have been the best. I have recommended them to family and friends and will continue to do so.
5.0
Jd S.
last year
We picked our floor & carpet with Jarrod. They have a great selection of product’s & when it came time for our install the guy’s were super & the process was painless. We have two large dogs and we never worry about our floors holding up to them. I’d like to say we’d use them again but with the quality I doubt I’ll have to!!
5.0
Donna R.
last year
We have been using Jimelles for all of our flooring needs for years! Jarrod is so helpful and pleasant. The workmanship is always excellent and we are always completely satisfied! 😀
5.0
Faye N.
last year
1.0
Erin T.
2 years ago
Unfortunately my experience with Jimelle Flooring was not great. Back in 2014 when I was shopping for flooring I found a style I loved that was outside of Auburn. Since I always find it important to support my own community and shop local when I can - I took the sample to Jimelle asking if they could get me the same thing which they said no problem, ordered the floor, and had it installed. After the install I started noticing my vinyl was starting to come apart in various rooms it was installed in. I contacted Jimelle who informed me the manufacture actually changed their install instructions 30 days after my install was completed. So instead of correcting the install per the updated instructions they contacted the manufacture who said going back and gluing down the perimeter should take care of it. Unfortunately that did not, as I currently have 27 sections of my flooring coming apart.To be fair it has been some time since my floor was installed - even though this has been going on for a couple years now. So I decided to give Jimelle a call to talk through and see if we could find a resolution, and they sent one of their seasoned techs to take a look. Within 2 seconds of looking at my floor he could tell it was not installed right. He said my floor was installed as a floating floor when my vinyl did not have any tongue and grooves to hold the vinyl together. Based on what Jimelle it telling me today my vinyl is a non-slip and does not need that. However with 27 sections out of place something sounds off.I do understand things like this can happen, and that is not my issue with Jimelle. My issue with Jimelle is they would not even work with me to find a resolution. Instead they just called back with the stock answer "sorry this is a manufacture issue not an install issue, and your 1 year warranty is over". I did push back on that because the floor itself is fine - it was the way it was installed that was the issue. However their response was " we followed the directions". It just disappoints me that they are not willing to take ownership of what happened - especially with the history knowing the install instructions were changed 30 days after my floors were installed. Had they gone back when this was under warranty and used the updated instructions vs the bandaid they worked out - I would not be sitting here 2600 dollars later with 27 sections of my floor out of place. I even went a step further saying I would be willing to cover half of the cost to fix this, but they said "sorry this is your problem, and if you had gotten it from the store out of Auburn they would not help you either”.So I just want to say thank you Jimelle, I appreciate the great customer service and value you have in your customers. It’s too bad you couldn’t be bothered to even try and work something out knowing this was no fault of mine. I understand you followed the instructions at the time, but I also paid you for a service that should have been installed correctly.
5.0
suzanne w.
2 years ago
Jimelle flooring is a great place to purchase flooring and so much more! Jennifer is always eager to help and is amazing at seeing you vision!
Anonymous
2 years ago
Thank you Suzanne! We appreciate you trusting us with your flooring needs & business!
5.0
Patricia K.
3 years ago
Jimelle replaced flooring in our entire home. They were wonderful to work with. They helped us select the right flooring for us. The installer was amazing and the work was done when they said it would be done. I would recommend Jimelle to anyone looking for flooring. They can't be beat!
4.0
Dee W.
3 years ago
Anonymous
3 years ago
Thank you Dee!
1.0
chris l.
3 years ago
We walked out. No customer service when needed. Too busy on.the phone.
Anonymous
3 years ago
Good afternoon Chris,We are sorry we weren't able to help you in the amount of time you thought appropriate. When our employees are on the phone at work it is because they are …Good afternoon Chris,We are sorry we weren't able to help you in the amount of time you thought appropriate. When our employees are on the phone at work it is because they are talking to another customer. It is possible you stopped into our showroom during a time in the day where there was only one employee working or available.We are absolutely in the business of customer service and we pride ourselves in how we take care of the people who decide to do business with us. I'm sorry you didn't stay long enough to give us a chance to help you the day you stopped in but patience is a virtue.Jarrod PhillipsMore
1.0
John P.
3 years ago
5.0
Lee B.
3 years ago
I already purchased flooring from one of those big-box stores before going into Jimelle flooring. However, I decided I better get a second opinion before proceeding with my project and Im sure glad I did! Jimelle was able to give me a better price for a higher quality product.
5.0
Cheryl W.
3 years ago
This is our second time using Jimelle Flooring and I highly recommend them. They have awesome customer service from start to finish!
5.0
June D.
3 years ago
Jarrod along with Jimelle Flooring were a pleasure to deal with and the installers couldn’t have been more professional and thorough.
5.0
Shannon C.
3 years ago
Great Flooring company to work with. They exceed our expectations every time! Keep up the great work
5.0
Joe S.
3 years ago
It is always a pleasure working with Jarrod.
5.0
Josh N.
3 years ago
Outstanding work, very professional. Scheduling was great. Customer service from Jimelle is top notch, they are a standard setter when it comes to this.
5.0
Jack S.
3 years ago
My wife and I have used Jimelle flooring for our last and present home flooring needs. The owners are extremely helpful and knowledgeable. Their installers are very professional and trustworthy (I trust these guys 100% even if I’m not home, you can’t say that much these days). We will always continue to use and recommend Jimelle Flooring to our family and friends.
5.0
Carol J.
3 years ago
The installers did a wonderful job.
5.0
Charlie V.
3 years ago
Everything is smooth sailing. You guys make it easy for us, and you provide good quality for the price.
5.0
Jim G.
3 years ago
No problem with the purchase and installation
5.0
Jill K.
3 years ago
Great products, very helpful staff.
5.0
Ted B.
3 years ago
What an awesome business! Jarrod was great helping us out. Jim the owner is a pleasure to talk to and deal with. Gary and his son Dakota are the best!!! Hard working ,super professional and just a pleasure to be around!! The flooring took a few days to install and looks fantastic!!!! I truly recommend this place for all your flooring needs. Thanks again Jimelle for what you do!!
Anonymous
3 years ago
Thank you for your 5 Star Rating & Review Ted! We appreciate your kind words, trusting us with your flooring needs & support of our business!
5.0
michal W.
3 years ago
Walked in with a blank slate not knowing what we wanted with in a hour had all the floors and tiles picked out. Very reasonable pricing and customer service is amazing. Ask for Jennifer Barkel she knows what she is talking about.
Anonymous
3 years ago
Michal thank you for your kinds words and your great review! We are so pleased to hear that you had a great experience with Jennifer & we appreciate your trust and business!
5.0
John H.
3 years ago
Anonymous
3 years ago
Thanks for the review John, hope all is well!!
2.0
Christine C.
4 years ago
Jimelle came highly recommended by a friend so I was looking forward to a great experience...of which I did not receive. First they missed the appointment to come measure the flooring in my home. After I paid in full for my flooring upon ordering I heard nothing from them regarding verification for date and time of the install. I called Jimelle two times leaving a message to let me know when they were coming to install and they did not return either phone call. Then I get a phone call at work from the installer who was sitting in my drive ready to install with no notification from Jimelle they were coming. Finally the installer tells me it's a two day job when nothing was ever mentioned to me that it was a two day install. I will never use Jimelle again.
Anonymous
4 years ago
First, I want to apologize for any issues you may of encountered during the process of working with us. I would also like to go over your review. We did miss the initial measurement appointment. I was not able to leave the showroom that …First, I want to apologize for any issues you may of encountered during the process of working with us. I would also like to go over your review. We did miss the initial measurement appointment. I was not able to leave the showroom that day. I'm glad you were able to reschedule. We do ask for a 50% deposit when installation is included at the time materials are ordered. You decided to pay the entire invoice in full at the time of ordering. We also scheduled your installation day and arrival time the same day you made your deposit. That installation date did not change. You did leave two messages on our answering machine before our showroom was open the morning of the installation. Right now we aren't able to return calls until we are in the office. That is why we didn't return your messages in the time you thought appropriate. It did take two days instead of one to complete the installation for your new flooring. The floor did not dry in the timeframe we anticipated so the installers did the correct thing and did not rush to finish the installation. They were able to finish the installation the next morning. When we talked to you yesterday you did say that you are very happy with how the flooring turned out, but you did not mention that in your review above. We very much appreciate your business and take great pride in how we have treated every customer who has taken time out of their day to walk into our showroom the last 15 years. We look to learn and grow from this review and become better from it. Take care.Sincerely,Jarrod PhillipsMore
5.0
Thomas G.
4 years ago
Service and communication were excellent!! Will definitely use them again for future projects!
5.0
Steve F.
4 years ago
The guys were excellent and our flooring is amazing. Thank you.
5.0
Vince D.
4 years ago
Excellent work and very professional. Will recommend highly.
jimelleflooring@live.com
4 years ago
It was great working with you Vince. You had a vision and I'm glad we could help you complete it. I don't think things could of worked out better! Thanks again!!!
5.0
Erick V.
4 years ago
Great people to work with. On time. Cleaned up. Did a great job
jimelleflooring@live.com
4 years ago
Thank you so much for the warm compliments! Great job transforming this home into something special. Your hard work really paid off. Take care!!
5.0
Sunrise F.
4 years ago
Great job!!!
jimelleflooring@live.com
4 years ago
Thank you so much for choosing us for your new office flooring! Enjoy it Teresa!
5.0
Mitch M.
4 years ago
Jarrod has a great deal of knowledge of what type of flooring works best for the application. Didn’t take us long to figure out what we wanted. The installers knocked out the flooring in a day. Would recommend Jimelle Flooring to anyone!
jimelleflooring@live.com
4 years ago
Thanks Mitch. You and Abby were so great to work with. You and your boys enjoy this new flooring!
5.0
Linda W.
4 years ago
I highly recommend Jimelle Flooring...the staff is wonderful.....I want to give a special thanks to Joe....he put down all our wood floors and did a fantastic job....very nice guy.
Jimelle F.
4 years ago
Thank you so much Linda Walker!! You and Rod were so much fun to work with. We're so happy you love your new flooring. Take care!
5.0
Joan B.
4 years ago
It was a great experience working with you to do her house. Thanks
5.0
Mary S.
4 years ago
As soon as I walked in the store we were greeted with a wonderful smile. Our complete experience with Jimelle Flooring was great. I definitely will recommend and return. Thanks Mary Schendel
5.0
Katie L.
4 years ago
Wonderful product and customer service!
5.0
Katie L.
4 years ago
Wonderful product and customer service!
jimelleflooring@live.com
4 years ago
Katie, You and Troy did such a great job transforming the flooring in your home. The Coretec Plus vinyl plank flooring and carpet turned out beautiful. We are so excited to hear that you love everything you picked out. Jennifer and I had a great time working with the both of you. Thank you again for trusting us with your new flooring!
5.0
Anonymous
4 years ago
Love the new flooring! Great service!
jimelleflooring@live.com
4 years ago
Kathie, Thank you so much for your continued business with us and for being such a fun person to work with. We are so happy to hear that you LOVE your new flooring!! Also thank you for your referrals. Word of mouth advertising is so important to us. Take care!!
5.0
Kevin B.
4 years ago
Prompt and professional, excellent price and quality materials and installation. Would recommend.
jimelleflooring@live.com
4 years ago
Kevin, You and Sherri were a pleasure to work with. You have a beautiful home and I'm glad we were able to help you finish things. Thanks again!
5.0
Amanda R.
4 years ago
We have been very pleased with all of our purchases from Jimelle. The staff truly listens to what you need and want without hovering or being pushy. They graciously allowed us to take samples to see what it would look like in our house with out lighting. We self installed and all the supplies we could dream of needing was provided, making our task fly. Each and every time we contact them they respond very quickly. We have been very pleased and highly recommend using them.
5.0
Andy G.
4 years ago
We are so happy with our new carpet! Working with Jimelle was a great experience, from learning about our options through installation - everything was explained clearly. The installation took place in a timely manner and the crew was very friendly. I could tell they loved their jobs and enjoyed working for a great company. I love shopping locally. Auburn should be very proud of Jimelle Flooring!
5.0
Andy G.
4 years ago
We are so happy with our new carpet! Working with Jimelle was a great experience, from learning about our options through installation - everything was explained clearly. The installation took place in a timely manner and the crew was very friendly. I could tell they loved their jobs and enjoyed working for a great company. I love shopping locally. Auburn should be very proud of Jimelle Flooring!
jimelleflooring@live.com
4 years ago
5.0
Andy G.
4 years ago
We are so happy with our new carpet! Working with Jimelle was a great experience, from learning about our options through installation - everything was explained clearly. The installation took place in a timely manner and the crew was very friendly. I could tell they loved their jobs and enjoyed working for a great company. I love shopping locally. Auburn should be very proud of Jimelle Flooring!
Anonymous
3 years ago
Thanks for your business Andy!
5.0
Carrie S.
4 years ago
We worked with Jarrod to select our flooring and get it installed. He has the patience of Job and offered many helpful suggestions allowing us to take samples home several times, walking us through how the current tile we have will transition with our new flooring, and explaining the costs and benefits clearly for each of our decisions. We have beautiful, high quality flooring which makes me feel like a queen! Thank you for helping transform our home into a more beautiful and comfortable oasis.
jimelleflooring@live.com
4 years ago
Carrie, Thank you and Ryan for choosing us for all of the new flooring in your home! You two did such a great job selecting the right colors and styles. The hardwood looks amazing. You both were a lot of fun to work. Now it's time to enjoy the fruits of your labor.
5.0
Jeremy H.
4 years ago
Love Jimelle’s! They have the best prices in town even compared to the larger businesses. Jarrod took great care of us and helped us fine exactly what we were looking for! #SupportLocal
5.0
Steven S.
4 years ago
Anonymous
3 years ago
Thanks for the 5 star review Steven!
5.0
McKenna C.
4 years ago
It was a wonderful experience working with everyone on your team.
jimelleflooring@live.com
4 years ago
Thanks McKenna! Enjoy the new carpet, luxury vinyl plank and porcelain tile. You did a great job transforming your new place. Congratulations!
5.0
Ashley C.
4 years ago
Great customer service. Have bought from Jimelle Flooring in the past and will again In the future.
jimelleflooring@live.com
4 years ago
Thank you Ashley! Congratulations on your new home! Thank you for entrusting us to install all of your new carpet and thank you again for your repeat business! Take care.
5.0
Brandy K.
4 years ago
Beautiful products, we really love the staff. Helpful and full of integrity!
Jimelle F.
4 years ago
Thanks Brandy! You and Matt are the best! We appreciate your friendship and past business!
5.0
Patsy D.
4 years ago
We appreciate everything you did, even through a crazy time of COVID-19. We love our carpet! Thank you for your service and time!
jimelleflooring@live.com
4 years ago
Patsy, First congratulations on your new home! We were so happy to be able to get your carpet installed before you moved in. You and Brian were great to work with. Enjoy the super soft carpet!
5.0
Nathan M.
4 years ago
Our Basement looks AMAZING! We are very pleased and would highly recommend Jimelle flooring. They even came in on a Sunday while we were out of town to lay the carpet. Thanks a lot as we will for sure use them in the future.
jimelleflooring@live.com
4 years ago
Thanks Nathan! Your carpet installation went very smooth! I'm glad we could find a day and time that worked best for you. Enjoy the new carpet!
5.0
Joyce H.
4 years ago
They always have beautiful and quality flooring products at affordable prices plus the owners and staff are awesome and very helpful.
jimelleflooring@live.com
4 years ago
Joyce, Thanks again for your continued business with you. I can't wait to see pictures of how the new tile looks. Thanks again!
Joyce H.
4 years ago
You are welcome my pleasure...It's not finished yet but for sure I will take pictures for you. Be Safe out there...
5.0
Kim H.
4 years ago
Very very pleased with the whole process! They are are a great group of people to work with, and we couldn’t be happier with the final result! We will be purchasing flooring with them again!
jimelleflooring@live.com
4 years ago
Kim, Thank you for the kind words. You were a lot of fun to work with. We're so glad you love the new carpet. Thank you again for your business!
5.0
Mark B.
4 years ago
QUALITY
jimelleflooring@live.com
4 years ago
Thank you Mark. I'm glad everything went so smooth. Thanks again!
4.0
Jeff S.
4 years ago
The installers did a great job.
jimelleflooring@live.com
4 years ago
Thanks Jeff. We pride ourselves on having some of the most capable flooring installers in the area. I'm glad you appreciate the job they did with your carpet. Thank you and Deb for the continued business. You were great to work with!
5.0
Brian L.
4 years ago
Everyone was very professional and our carpet looks great
jimelleflooring@live.com
4 years ago
Brian, You were great to work with. Congratulations on your new home and enjoy the soft new carpet. Take care.
5.0
Brian L.
4 years ago
Everyone was very professional and our carpet looks great
5.0
David F.
4 years ago
great job
jimelleflooring@live.com
4 years ago
Thanks David. I'm so glad we could get your carpet installed in the time frame that you needed. You and Megan were great to work with. Enjoy your new home. Congratulations!
5.0
Nancy L.
4 years ago
Great communication care about the customer being satisfied.
jimelleflooring@live.com
4 years ago
Nancy. We try to go above and beyond for our customers......thank you for noticing that! We are so happy that you love your new flooring. Thanks again for being so great to work with.
5.0
Beth C.
4 years ago
Good product, super installation!
jimelleflooring@live.com
4 years ago
Fredrick & Beth, Thank you for your continued business with us over the years. You're both so great to work with. Enjoy your COREtec Luxury Vinyl Plank (LVP)!
5.0
Damian D.
4 years ago
Wonderful experience. Smaller samples would be nice (I called Cortex and got my own for free) to use when shopping for counter tops/paint etc.
jimelleflooring@live.com
4 years ago
Damian & Megan, You both did such a fantastic job coordinating colors in your home. Thank you again for choosing us. You were so much fun to work with. We appreciate your business.
5.0
Olinda K.
4 years ago
Both crews working at our house were very professional and nice. If there was any questions they were happy to give us an answer.
jimelleflooring@live.com
4 years ago
Olinda, You picked out the perfect Luxury Vinyl Plank flooring for your home. Thank you again for your continued business with us over the years. You and Mike are always so great to work with. Enjoy the new flooring!
5.0
Amanda H.
4 years ago
We really loved how everything turned out! Great experience beginning to end. Thank you!
jimelleflooring@live.com
4 years ago
Thanks Amanda! We are very happy to hear that you and Jason had such a great experience with us. You both were great to work with and your business is very much appreciated. Enjoy your new waterproof LVP floors!
5.0
Anne E.
4 years ago
Wonderful service from the moment I walked in Jimelle to pick out my runner and throughout installation! Highly recommend!
jimelleflooring@live.com
4 years ago
Anne, Your stairway runner is so much fun. Great job on selecting the perfect carpet for that area of your home. Thank you for staying local with Jimelle Flooring. You rock!
5.0
Jennifer B.
4 years ago
Everything was great ! Thank you !
jimelleflooring@live.com
4 years ago
Jennifer, Thank you so much for purchasing your new carpet at Jimelle Flooring. We are so happy everything turned out as you had hoped. We really appreciate your business and thanks for staying local!
5.0
Susan T.
4 years ago
Great service! I had an idea in mind of what I wanted in both tile and carpet and they helped me find it. I am very pleased with the way my project turned out!!!!!
jimelleflooring@live.com
4 years ago
Susan, We are so happy we could help you out on your different projects. You were so much fun to work with and we are SO happy that you love everything that was selected. You did a great job and have a beautiful home.
5.0
Pamela S.
4 years ago
Great service!!!
jimelleflooring@live.com
4 years ago
Thanks Pam! We can't wait to finish everything up! You and Keith are great to work with. I truly believe we have the best customers in the area.
5.0
Jim H.
4 years ago
Gary and his sons were very respectful and hard working.
jimelleflooring@live.com
4 years ago
Jim & Melissa, We're so happy that the installation of your new COREtec vinyl plank flooring went so smooth! You'll be enjoying it for many years to come. Thanks again!
5.0
Jason C.
4 years ago
Very good service and install
jimelleflooring@live.com
4 years ago
Thanks Jason. I hope the kiddo enjoys her new carpet! Thanks again for your continued business.
3.0
Andrew B.
4 years ago
The carpet looks great. The ordering process was smooth. The only issue I have is that it looks like the carpet was cut to smaller sizes in my downstairs on my refinished wood floors, and it appears that there are new micro scratches from sliding the carpet on the floor to cut which is frustrating. I wish there was more time taken to protect the area where the cutting occurred.
jimelleflooring@live.com
4 years ago
Andrew,
I'm glad to hear your carpet looks great and that the ordering process went so smooth in our showroom. We do everything in our power to ensure that all areas of your home are protected when we are installing any type of flooring (including laying tarps or other barriers to protect existing flooring). You will be contacting you soon. You were great to work with through the entire process and we appreciate your business.
Andrew B.
4 years ago
I was contacted by the owner immediately about my post because they care about the happiness of the customer. I appreciate this contact. Since this post, I have re-cleaned my floors, and they appear the same as before install. Thank you for treating my home with care. I look forward to working with this company again.
5.0
Steve B.
4 years ago
We are very happy with the work and service that you give us.
jimelleflooring@live.com
4 years ago
Steve,
Your continued business with us is very much appreciated. Enjoy the new carpet!
5.0
Nathaniel S.
4 years ago
Top notch from start to finish
Anonymous
4 years ago
Hey Nathaniel thank you for the great review!
5.0
Roger M.
4 years ago
Your installers did an awesome job. We appreciate the service you have provided for us. Thank you.
5.0
Ellen B.
4 years ago
Showed up when expected, they were professional and concerned about our belongings that they moved. Lastly, the price was right.
jimelleflooring@live.com
4 years ago
Thanks Ellen. What a fun project this was for us. You have a BEAUTIFUL home/property and we really enjoyed working with you. Take care!
5.0
Mary W.
4 years ago
Everyone did a great job.
5.0
Ed B.
4 years ago
Jennifer was excellent in helping us to pick the flooring, tile and carpet for our home. Everything is exactly as she said it would be and coordinated perfectly. The installation went smoothly and stayed on schedule. The installer, Joe, did perfect work and with as little disruption as possible to the family as he replaced over 2,000 sq. ft. of flooring. I will recommend Jimelle Flooring to my friends and neighbors.
5.0
Cathy A.
4 years ago
Jimelle flooring is great to work with. Very professional and go out of their way to make you happy. From the office people to the installers you won’t find any better.
jimelleflooring@live.com
4 years ago
Cathy, We are so happy that you love your new flooring! You were so much fun to work with. Thanks for staying LOCAL! We'll see you around.
5.0
Tom B.
4 years ago
installers were great very professional
jimelleflooring@live.com
4 years ago
Thank you Tom for the great compliment. Our installation crews are not only very good at what they do they are also very polite and pleasant to be around. I'll let Gray know how pleased you are with his installation. Thank you again for your business. You and your wife were so great to work with!
5.0
Maria V.
4 years ago
Did a great job and excellent customer service
jimelleflooring@live.com
4 years ago
Thanks again to you and Gabe for choosing us for your new carpet! We feel blessed to get to work with some of the best people in our community! Thank you for the kind words.
5.0
Leah F.
4 years ago
Everything went amazingly well. The staff was wonderful. The installers were just great. Excellent. Will definitely return for the rest of the house!
jimelleflooring@live.com
4 years ago
You and Josh were a real pleasure to work with. We hope everyone is enjoying the new super soft carpet!
5.0
Carolyn K.
4 years ago
The installers were excellent and the flooring is wonderful.
jimelleflooring@live.com
4 years ago
Robert and Carolyn thank you for choosing us to transform the flooring in your home! You have a beautiful property and it sounds like the new laminate flooring turned out just as you had hoped. Thanks again for your kind words!
5.0
Rachel G.
5 years ago
Jimelle recently did new flooring for our entire house, and we are so happy with the results! Every person we worked with throughout the process was friendly and knowledgeable. Their customer service is top notch, and both installers did a fantastic job. I can't recommend them enough.
Jimelle F.
5 years ago
Rachel thank you so much for this great recommendation! We truly appreciate you!~
5.0
Mike K.
5 years ago
The new floors look great !
jimelleflooring@live.com
4 years ago
Thanks Mike. We are so happy that you love the look of everything.
5.0
Chris R.
5 years ago
Very flexible and easy to work with
5.0
Thomas H.
5 years ago
Great service, friendly staff. Installation was fast and stress-free. Highly recommend!
5.0
Holly B.
5 years ago
We love our COREtec flooring!
5.0
James B.
5 years ago
Easy to work with and installation was quick.
5.0
Maureen P.
5 years ago
Great service! Friendly and accommodating installers. Would highly recommend Jimelle Flooring.
5.0
Maureen P.
5 years ago
Great service! Friendly and accommodating installers. Would highly recommend Jimelle Flooring.
5.0
Maureen P.
5 years ago
Great service! Friendly and accommodating installers. Would highly recommend Jimelle Flooring.
5.0
Joel G.
5 years ago
Jimelle was wonderful to work with and I have recommended them everytime anyone has asked for references.
5.0
Peter K.
5 years ago
Excellent service. Excellence help in helping selecting tile and floor. Friendly people. Five stars across the board.
5.0
Anita J.
5 years ago
Great team and effortless installation!
5.0
Mary B.
5 years ago
I was very please from the beginning, when I went into the store. The salesman was very helpful & professional; he even came out to my house to make sure the dimensions for the carpet was correct. The men who came to install the carpet were also very professional and did a beautiful job, installing the carpet. I’m very pleased with Jimille and would recommend to my friends!
5.0
Dave C.
5 years ago
Great customer service and the installer was awesome!
5.0
Kari M.
5 years ago
Wanted to keep it local and so glad I did! Every step was a great experience. Had 3 rooms Gary and Dacota did amazing! It was quite amazing to watch them master their art. Definitely recommend and hope to do the bedrooms next.
Anonymous
5 years ago
Kari,Thank you so much for your kind review! We are so happy that you had such a …Kari,Thank you so much for your kind review! We are so happy that you had such a great experience with us! You were great to work with. We'll let Gary know how much you loved his work.More
5.0
Jill T.
5 years ago
Thank you Jimelle Flooring for another great job at the Treesh house. Love our new bedroom carpet and basement flooring. Service is always the best!!!
Jimelle F.
5 years ago
Thank you so much for this recommendation Jill, it means everything to us! We are so glad you you love the flooring and trusted us to install it for you!
5.0
Tammy S.
5 years ago
Jimelle Flooring has a great selection of carpet. Our experience in the store was wonderful. Gina was very patient and helped with all of our questions. From Jennifer, at the measurement appointment, to Gary, at the carpet installation day, the punctuality of this place was spot on! They were there when they said they would be there! Thank you for the great experience!
Jimelle F.
5 years ago
Thank you so much for this great review!!
5.0
Ryan S.
5 years ago
Carpet installation was flawless and wonderful. We couldn't have asked for better quality. We will always consider repeat business for our future upgrades to flooring.
5.0
Don G.
5 years ago
Very pleased.
5.0
Ben R.
5 years ago
Great customer service. Was able to schedule my carpet install in a very fast timeframe. Carpet turned out great! Fast, friendly, and affordable.
5.0
Jim H.
5 years ago
We don’t even shop anymore we go right to Jimell. Their entire staff from store to installers are #1
5.0
Kelly B.
5 years ago
Our carpet was installed today and we are extremely happy. Our entire experience with Jimelle has been wonderful from our initial inquiry on the phone, to the appointment for measurements, to installation. Every person we have encountered has been friendly, professional and efficient!
Jimelle F.
5 years ago
Kelly Blood It was a pleasure working with you. We are extremely happy to hear that you and your kids are enjoying the new carpet! We continue to say that we work with some of the best customers and you definitely fit into that category!
5.0
Drew W.
5 years ago
Great selection, appreciated all the samples to take home and bring back (multiple times), good prices and very happy with scheduling and installation.
5.0
Don W.
5 years ago
Great company to work with. We have done several tile and carpeting projects with Jimelle and they are very professional, knowledgeable and give excellent customer service. Installers do a great job as well. We have recommended them to a number of friends and will continue to do so.
5.0
Richard K.
5 years ago
The employees were all very courteous and helpful. I would certainly tell friends and neighbors about how good they are. Thank you
5.0
Nikki A.
5 years ago
I love my new carpet and may purchase some more from you in another room down the way.
5.0
Roxanne Y.
5 years ago
We love our new floors, the installers were very friendly, did a great job on the install and making sure that things were done right. We would highly recommend you to others. Thank you!!!!!
5.0
Rob H.
5 years ago
A really nice job. I didn't actually expect it to look that good and I was pleasantly surprised!
1.0
Sally F.
5 years ago
5.0
Jeremy C.
5 years ago
Very professional
5.0
Connie S.
5 years ago
Jimelle Flooring offered a comprehensive tile selection as well as Jennifer's helpful guidance in coordinating design applications. Chris completed the tile installation with very careful attention to detail. Scheduling and coordinating with other remodeling contractors was thoughtful and accommodating. We would use Jimelle's services for future flooring projects and recommend them to others as well.
5.0
Erin P.
5 years ago
Very happy with our experience with Jimelle Flooring the carpet installation is flawless!
5.0
Krissy D.
5 years ago
Wonderful service and product!
5.0
Tom B.
5 years ago
couldn't be happier with our bathroom tile job. Will recommend JIMELLE to everyone
5.0
Gretchen Z.
5 years ago
We really appreciate the quality of our new carpet and had a great experience with Jimelle.
5.0
Leslie F.
5 years ago
Gina and Jarrod were great to work with, very accommodating in working with our schedule. Installers were very capable and did a great job. Carpet looks great,
5.0
Jennifer A.
5 years ago
I would definitely recommend Jimelle flooring to anyone looking for reasonable prices and great work. We shopped around and Jimelle not only gave us a great price on bathroom tile and install, but they were honest and great to deal with. The installer did a fantastic job! Thank you!
5.0
Elaine
5 years ago
EXCELLENT total office floor replacement! We are completely thrilled with the amazing job Jimelle Flooring did in our Fort Wayne dental office!! Very professional and everything was done on schedule!! Jarrod and his team did an awesome job sticking to a tight timeline over the holidays and did a great job!! A+++ customer service and A+++ installation! Those installers know their stuff!!! Thanks Michelle, Jimmy, Jarrod and the entire Jimelle team!! We would totally recommend Jimelle Flooring!!! Thank you!! Elaine Middleton, Office Manager for Dr Valerie Lake, DDS
5.0
Jim F.
5 years ago
5
5.0
Kris S.
5 years ago
Although we had some challenges in getting unflawed carpet from the manufacturer, the staff (Jennifer, Gina, and Jim) at Jimelle's was responsive and determined to make everything turn out well. The installers (Gary and son) were easy to have in our home and worked hard to make sure the carpet we finally got was installed properly. I have recommended Jimelle's to several friends.
4.0
Jama S.
5 years ago
5.0
Wendy M.
5 years ago
We love Jimelles Flooring! Its excellent service and right here in our own community. We highly recommend them! Dave and Wendy Marti
5.0
Darrell W.
5 years ago
The only thing we would suggest is that the carpet layers call if they are running late. Otherwise a terrific experience!
5.0
Taylor T.
5 years ago
Awesome staff and wonderful work!!
5.0
Larry S.
5 years ago
Very easy to work with. Knows the product. The crew they sent were Awesome and explained what they were doing as they went along. Would recommend to anyone looking for new flooring.
5.0
Heidi R.
5 years ago
We have used Jimelle Flooring for carpet, hardwood, Coretec, backsplash tile and area rugs! Their sales staff is extremely helpful and installers are courteous and clean! Every experience has been positive and we are completely satisfied customers!
5.0
Diann H.
5 years ago
I had a great experience with Jimmel's Everything went very well and the work was excellent. Thank you!!
5.0
Melissa S.
5 years ago
Always great service !! Thank you for making our home better !!
5.0
Jim T.
5 years ago
Very responsive to the customer. Good value and quality installation.
4.0
Rod K.
6 years ago
Quality customer service
4.0
Jessica E.
6 years ago
Great service
5.0
Shelley S.
6 years ago
We had surprise guests coming from out of town and desperately needed new carpet in 2 bedrooms. I stopped in Jimelle on a Friday, Jarrod measured that day and they installed new carpet on Monday! Fantastic service and quality work!
5.0
Jim C.
6 years ago
I hope you received my previous review
jimelleflooring@live.com
6 years ago
Jim,
We did and it was much appreciated!!! I apologize that you were sent another review email. You and Carol were just fantastic to work with. I'm glad we could add to the beautiful home you have. Thanks again!
5.0
Shelley S.
6 years ago
I stopped in on a Friday needing new carpet within 1 week installed due to out of town guests coming. Someone measured that same day and new carpet was installed on Monday! Excellent products and even better service!
Anonymous
5 years ago
Shelley,You have Ben have been loyal customers and we so very much appreciate your kind words! I'm glad we could get everything done for you within your time frame.
5.0
David S.
6 years ago
The vinyl was laid so intricately around features in our bathroom, and we also love the vinyl! Thanks for SUCH great work and product!!
5.0
Dan S.
6 years ago
Overall experience was great! Everyone was very friendly and easy to work with. My only suggestion is to improve their internal communications on jobs between all employees.
5.0
Kim W.
6 years ago
These guys we’re here on time and they did an awsome job and when I have another project to do I will hire them again... they were awsome give them a 100 plus
5.0
David L.
6 years ago
The installer did a great job. We had several special request during the installation and each one was handled professionally.
5.0
David L.
6 years ago
The installer did a great job. We had several special request during the installation and each one was handled professionally.
5.0
Dan B.
6 years ago
Five star for sure! Very pleased with the product we selected, and the quality of installation!!
4.0
Tracey J.
6 years ago
Did a great job. Would like someone to come back and take a look at the carpet where the new flooring meets up to it in the entryway at some point. Thank you!
5.0
Mel S.
6 years ago
Perfect installation and competitive pricing.
5.0
Steve B.
6 years ago
We had no problems with your service.
5.0
Julie H.
6 years ago
As always, you do a wonderful job and have great customer service! Thank you for another job well done!!
5.0
Jerry P.
6 years ago
Excellent job. Finished flooring looks amazing. We were glad that the installer took the time to prep the sub-flooring in areas that were uneven before installation. Will use again if ever in need.
5.0
Cathy L.
6 years ago
Good advice on choosing carpet. Installers were professional and did a good job. Very happy with all of it and will recommend to others. Thanks!
5.0
Steve S.
6 years ago
Jim let me use the plank cutter, which made the installation job go quick and easy. Thanks for letting me borrow it!
jimelleflooring@live.com
6 years ago
Thank you again for your continued business with us over the past decade! It's great to hear that your installation with our new Coretec Plus Enhanced luxury vinyl plank flooring went so smooth. Enjoy the new floor!
5.0
Ginger M.
6 years ago
Fair prices, great job and service. We would use them again.
jimelleflooring@live.com
6 years ago
Great to hear you enjoyed your experience with us. Enjoy that new back patio room of yours!
5.0
Jill E.
6 years ago
Everyone in the office to the installers were personable and professional.
jimelleflooring@live.com
6 years ago
We're so glad you picked us for your new carpet Jill! You were great to work with and we appreciate your feedback! You picked out a great carpet.
5.0
Lisa P.
6 years ago
From start to finish, everyone and everything went smoothly!
jimelleflooring@live.com
6 years ago
You and Cliff were so much fun to work with. Enjoy all the new carpet & coretec plus vinyl plank!
5.0
Kathleen H.
6 years ago
Installers were polite, friendly. Pleased with their work.
jimelleflooring@live.com
6 years ago
Enjoy the bedroom carpet Kathleen. We appreciate your business!
5.0
Mike V.
6 years ago
Professional job, well done
jimelleflooring@live.com
6 years ago
It was great working with you and Candy. Great to hear your installation of the Coretec Vinyl Plank went so smooth. Take care!
1.0
Jennifer H.
6 years ago
5.0
Karen M.
6 years ago
Our only complaint would be of the installer who did the floor under the washer and dryer. He was not very professional. He left both a mess, and my washer and dryer in the middle of my kitchen for my contractor to deal with.
5.0
Karen E.
6 years ago
We are very happy with our floors. They cleaned up after themselves before they left our home. We will definitely use Jimelle Flooring in the near future.
5.0
Karen E.
6 years ago
We are very happy with our floors. They cleaned up after themselves before they left our home. We will definitely use Jimelle Flooring in the near future.
5.0
Karen E.
6 years ago
We are very happy with our floors. They cleaned up after themselves before they left our home. We will definitely use Jimelle Flooring in the near future.
5.0
Karen E.
6 years ago
We are very happy with our floors. They cleaned up after themselves before they left our home. We will definitely use Jimelle Flooring in the near future.
5.0
Karen E.
6 years ago
We are very happy with our floors. They cleaned up after themselves before they left our home. We will definitely use Jimelle Flooring in the near future.
5.0
Karen E.
6 years ago
We are very happy with our floors. They cleaned up after themselves before they left our home. We will definitely use Jimelle Flooring in the near future.
5.0
Karen E.
6 years ago
We are very happy with our floors. They cleaned up after themselves before they left our home. We will definitely use Jimelle Flooring in the near future.
5.0
Karen E.
6 years ago
We are very happy with our floors. They cleaned up after themselves before they left our home. We will definitely use Jimelle Flooring in the near future.
5.0
Karen E.
6 years ago
We are very happy with our floors. They cleaned up after themselves before they left our home. We will definitely use Jimelle Flooring in the near future.
5.0
Karen E.
6 years ago
We are very happy with our floors. They cleaned up after themselves before they left our home. We will definitely use Jimelle Flooring in the near future.
5.0
Karen E.
6 years ago
We are very happy with our floors. They cleaned up after themselves before they left our home. We will definitely use Jimelle Flooring in the near future.
5.0
Karen E.
6 years ago
We are very happy with our floors. They cleaned up after themselves before they left our home. We will definitely use Jimelle Flooring in the near future.
5.0
Karen E.
6 years ago
We are very happy with our floors. They cleaned up after themselves before they left our home. We will definitely use Jimelle Flooring in the near future.
5.0
Karen E.
6 years ago
We are very happy with our floors. They cleaned up after themselves before they left our home. We will definitely use Jimelle Flooring in the near future.
5.0
Karen E.
6 years ago
We are very happy with our floors. They cleaned up after themselves before they left our home. We will definitely use Jimelle Flooring in the near future.
5.0
Karen E.
6 years ago
We are very happy with our floors. They cleaned up after themselves before they left our home. We will definitely use Jimelle Flooring in the near future.
5.0
Karen E.
6 years ago
We are very happy with our floors. They cleaned up after themselves before they left our home. We will definitely use Jimelle Flooring in the near future.
5.0
Karen E.
6 years ago
We are very happy with our floors. They cleaned up after themselves before they left our home. We will definitely use Jimelle Flooring in the near future.
5.0
Karen E.
6 years ago
We are very happy with our floors. They cleaned up after themselves before they left our home. We will definitely use Jimelle Flooring in the near future.
5.0
Karen E.
6 years ago
We are very happy with our floors. They cleaned up after themselves before they left our home. We will definitely use Jimelle Flooring in the near future.
5.0
John U.
6 years ago
Floor is beautiful and installation was very professionally done. Jarrod and Gina were both a pleasure to work with. If we ever have anymore flooring projects to do, Jimelle Flooring will get our business!
5.0
Mick E.
6 years ago
Very happy with the carpet and service. We've had Jimmel do our bedroom and living room and have been very happy with their service and quality.
5.0
Brennan E.
6 years ago
5.0
Parker K.
6 years ago
Jimells flooring is outstanding. They are able to find the right product for any budget. Their staff is always helpful, but allows you time to make a decision. I won’t buy flooring anywhere but Jimells!
5.0
Kasie M.
6 years ago
Great service and install!
5.0
Kathy O.
6 years ago
Installers great guys did a fantastic job
5.0
Jeff S.
6 years ago
Would definitely recommend Jimell to anyone looking for great quality flooring, knowledgeable staff and precise installation of flooring!
5.0
Jeff S.
6 years ago
Would definitely recommend Jimell to anyone looking for great quality flooring, knowledgeable staff and precise installation of flooring!
5.0
Jason C.
6 years ago
The floor looks really good. Any concerns were resolved quickly. Thanks
5.0
Diane H.
6 years ago
Everything went smoothly from ordering to installation. Would highly recommend Jimelle!
5.0
Jill T.
6 years ago
A Big, Big thank you to Jimmy, Jarod and their staff for my beautiful new flooring. They were great to work with, made sure it was installed perfectly, and my new laminate looks like real wood. Just what I wanted!!😊
5.0
Tina M.
6 years ago
Courteous, professional and prompt service.... would highly recommend!!
5.0
Kathy L.
6 years ago
We love the flooring we picked out and the whole experience was great. From the moment we entered the store to installation everything went very smoothly. I would highly recommend Jimelle's for all your flooring.
5.0
Trevor M.
6 years ago
Best craftsmanship in the area! Highly recommend!
Jimelle F.
6 years ago
Trevor! Thanks bud, we appreciate you!
5.0
Baron B.
6 years ago
Good Crew and Good Follow-up. Very Satisfied.
5.0
Mike R.
6 years ago
We have put carpet and Cortex flooring in all the rooms of our home that we purchased from Jimelle Flooring. They did a wonderful job and if we had any problems or questions they were very willing to help. Their workers were very courteous and we couldn’t be more happy. We would highly recommend them.
Anonymous
6 years ago
Mike,Thank you for the kind review and for shopping local. You and Kathy were great to work with and we very much appreciate your continued business with us!
4.0
Colleen K.
6 years ago
Gary (installer) was friendly and thorough in explanation. He was conscientious in cleanup also.
5.0
Mike K.
6 years ago
The carpet looks amazing! We are very pleased with the quality. We look forward to buying more carpet for the rest of our house.
jimelleflooring@live.com
6 years ago
That's again for choosing us as your flooring store! You and Ruth are always so fun to work with! Enjoy that new carpet.
5.0
Becky S.
6 years ago
You did a good job installing and the price was on line with others . I will use you again.
jimelleflooring@live.com
6 years ago
Becky,
Thank you for the kind words! We're glad to hear that your already enjoying the new carpet! Your business is very much appreciated.
5.0
Dan M.
6 years ago
There were some late issues but nothing that was not taken care of. I love the work and the floors are amazing. I look forward to my next project with Jimelle.
jimelleflooring@live.com
6 years ago
Dan,
Thank you for your business and your kind words. You were great to work with and we hope to work with you again in the near future! Take care.
5.0
Tina J.
6 years ago
Jarrod, Jim anf their staff are are great to work with! Chris put up a backsplash in the kitchen and laid tile in 4 areas, everything looks GREAT! THANKS Jimmells!
jimelleflooring@live.com
6 years ago
Tina,
We're so happy to hear that you love the new tile and backsplash. I was happy to get all the new flooring in for you before the holidays! Have a great 2018!
5.0
Scott B.
6 years ago
Very great company that does great work.
jimelleflooring@live.com
6 years ago
Scott,
Thank you again for the kind words. You and Stephanie were great to work with. Enjoy your finished basement! Take care.
5.0
Lisa S.
6 years ago
Amazing customer service! Amazing carpet!
5.0
Melanie H.
6 years ago
Always pleased when doing business with Jimelle. The staff is efficient, friendly and ready to help. Their installers do an excellent job and are also wonderful people.
jimelleflooring@live.com
6 years ago
Your new kitchen has really turned out wonderful. Now that everything is complete enjoy it! Thanks again.
Melanie H.
6 years ago
Jerrod - We just got all the kitchen cabinets painted white! It looks so good with the new counter tops and subway tile!
5.0
Tim F.
7 years ago
We love the attention you gave throughout the entire project. We have recommended JIMELLE Inc. to a lot of people and will continue to. Installers Steve and John were excellent. Will have it all trimmed out after this weekend.
jimelleflooring@live.com
7 years ago
We couldn't ask for nicer or more fun people to work with. Your continued business with us is very much appreciated. I can't wait to come out and take pictures of the bathroom floor and custom tile shower after the entire remodel is complete. Enjoy the new bathroom!
5.0
Andrea K.
7 years ago
Great work!
5.0
Jeff R.
7 years ago
5.0
Dave H.
7 years ago
Gary and Dakota were very pleasant and quick the installation. The carpeting looks great!
4.0
Todd P.
7 years ago
no
5.0
Jim B.
7 years ago
From the salesperson to the installer the job of ours flooring was excellent
jimelleflooring@live.com
7 years ago
Thank you for the kind words. The luxury vinyl plank color you selected looks great in your home. Absolutely great people to work with! Thanks again!
5.0
James B.
7 years ago
We love our flooring from the salesperson to the installer it was great
Anonymous
6 years ago
James,You really picked out a great floor for your home. The colors work perfectly and the durability is exactly what you were looking for. You were a pleasure to work with!
5.0
Chelsea K.
7 years ago
The guy that installed the floor did an amazing job! He really want above and beyond! He put extra trim down, caulked, and made sure we were happy! I'm very impressed! The flooring looks great!
5.0
Ryan H.
7 years ago
Jarrod is awesome to work with and the installation crew was very diligent and took the time to talk and be friendly even while they were busy installing. I would definitely recommend.
5.0
Larry S.
7 years ago
We thoroughly enjoyed our experience and will be using you in the future and recommending you to our friends!
5.0
Fred S.
7 years ago
Very prompt, professional, and enjoyable to work with. Thanks for a great service!
5.0
Carol M.
7 years ago
excellent
5.0
Alison A.
7 years ago
5.0
John S.
7 years ago
This is our 2nd time working with Jimelle to spruce up our home. We feel that the costs are comparable to other area sources and the service was excellent from sales to installation. I highly recommend Jimelle Flooring.
1.0
Kristin C.
7 years ago
There were several issues with our experience. However, the bottom line is Jimelle is extremely unprofessional and disrespectful to their customers. They will not own their mistakes and do not demonstrate the values you would expect to see in a family-owned business. I am a very reasonable and understanding person, however, even after giving them several opportunities to make the situation right, they still declined to take responsibility for their mistakes. I will not go back.
Anonymous
7 years ago
Kristin,This is Jarrod Phillips, the Sales Manager at Jimelle Flooring. I'm not aware …Kristin,This is Jarrod Phillips, the Sales Manager at Jimelle Flooring. I'm not aware of the situation that you have described in your review. We take all of our customer reviews very seriously and take pride in the way we treat all of our customers. I would like the opportunity to talk to you about your experience with us in person or even over the phone. Without knowing your last name I'm unable to contact you. Please contact us so I can discuss all the topics in your review. I look forward to talking with you and getting any issues resolved.More
5.0
JARROD R.
7 years ago
We have now used Jimelle for all the flooring in both offices and our entire house remodel. Their product is top quality and you will always get excellent service!!!
Anonymous
7 years ago
Jarrod,Thank you for the kind words. You, your family and business have used our …Jarrod,Thank you for the kind words. You, your family and business have used our flooring services for many years now and we greatly appreciate your dedication to us. We couldn't ask for better people to work with.More
5.0
Dawn B.
7 years ago
Very helpful
5.0
GLSmith
7 years ago
Perfection in every way....
This was our first time using Jimelle and we are so glad we did. Everyone was very professional and the installers were fantastic.
5.0
Deb S.
7 years ago
Very pleased
The actual workers were very nice and answered questions I had. Jarrod is great!
5.0
Mamarita
7 years ago
Wonderful service
5
Anonymous
7 years ago
We loved working with Jimelle flooring which was a pleasant surprise for a local merchant. Fort Wayne isn't the only town with a great flooring store. Great selection and competitive pricing.
5.0
HeidiB71
7 years ago
Excellent products, great service!
We have used Jimelle Flooring for all of the carpet and hardwood in our home plus carpet for two office buildings. Their staff has always been professional and extremely helpful in the selecting, measuring, purchasing and installing processes. The Phillips family is also very active and supportive in many of the surrounding communities that they serve. We will continue to use and recommend Jimelle Flooring!
5.0
Kreel18
7 years ago
Excellent Service
Jimelle replaced all of the flooring on our main floor and it looks great!
5.0
Luanne
7 years ago
Great experience with Jimelle!
Jimelle has installed numerous flooring projects for me. Always professional, on schedule, and great end product!
5.0
Mamarita
7 years ago
Wonderful service
We loved working with Jimelle flooring which was a pleasant surprise for a local merchant. Fort Wayne isn't the only town with a great flooring store. Great selection and competitive pricing.
1.0
Abraham M.
7 years ago
Anonymous
7 years ago
Abraham,We don't have a record of you being a customer of ours. If there is a reason …Abraham,We don't have a record of you being a customer of ours. If there is a reason for the one star rating we'd like to hear it from you so we can possibly correct any mistake that was made on our end. Please stop into our showroom or call us anytime. We look forward to talking to you. Take care.More
5.0
Rick1971
7 years ago
Everything happened as scheduled
The installers were prompted and courteous. Doing four rooms required a lot of furniture moving and they were very patient.
5.0
Chris26
7 years ago
Great service!
Jimelle was very personable and able to meet my timeline. They were more than willing to come back and fix anything that was not perfect.
5.0
JB01
7 years ago
Great company to work with!
We purchased Cortech flooring from Jimelle and had them install it as well. The floor is absolutely beautiful and they did a great job on the install! Everyone at Jimelle is very freindly and was great to work with; we have been recommending them to everyone we talk to about flooring ever since.
5.0
April28
8 years ago
Happy With Our Purchase
"We had a laminate floor installed in our hallway and extra bedroom, This is our second time using Jimelle Flooring in the last year, and we were, once again, very happy with our experience. They are professional, timely, and leave the house clean. The product quality and the quality of their work is very high."
5.0
B b.
8 years ago
Great people
I ordered hardwood flooring from Jimelle flooring Jarod came out and measured to make certain we had the right materials to build it correctly They delivered on time and they brought me the transition pieces later when the manufacturer shipped them (seperatly) This isn't the first time they have been on time !!!
5.0
Murphy21
8 years ago
Love my floor
This is the second time we have bought from them very happy
5.0
KKRK
8 years ago
Very helpful!
This was the second time we have purchased from Jimelle and have been very happy both times.
5.0
BethB
8 years ago
Great Service
We keep coming back to Jimelle for a number of our home projects. Each time we are delighted with the results.
5.0
Diann
8 years ago
Everything was done in a very professional manner
I was very happy with the results of my backsplash.
5.0
floor
8 years ago
great floor and design help!
Jennifer helped me identify the best flooring style and product to incorporate with what we had existing in the house. I have gotten many compliments on the floor and transition tile!
5.0
Jason1
8 years ago
Fantastic Job!
"After talking to Jarrod, I thought that there might have to be 2 seams and there is only one! With 2 cats in the house, I am very glad that there ended up only being one seam. Also my wife and I are so happy with the new carpet that we wish that we would have replaced more carpet."
5.0
SaraY
8 years ago
Great Service & Quality Product
My entire experience was great! Truly appreciate Jarrod's assistance and the professionalism of his team. The installers were great and did a nice job laying the carpet. We highly recommend Jimelle Flooring!
5.0
DTreesh
8 years ago
customer service and timeliness was excellent
"The carpet is amazing, It was so cute I have twin grand sons and when they came over they got exited and laid on the carpet and said how soft it was. I wish I would have video taped their reaction i would have newer thought that 6 year olds would notice. Ii personally cant get over how nice it feels and looks. Jimelle was very patient with me during the dission making process. Thank you"
5.0
perfectputt
8 years ago
Great experience!
"Our carpet buying experience with Jimelle was wonderful. Everyone we talked to was friendly, patient and helpful. And we LOVE our new carpet. I highly recommend them."
5.0
That_Canadian_Guy
8 years ago
Excellent Service
I am completely happy with my interactions with the team at Jimelle Flooring and with the installation team...
5.0
JSchultis
8 years ago
great product
new carpeting and laminate replaced in our home last month. awesome job by their team. couldn't be more happier!! great job! Jarrod is a heck of a salesman. he remembered us from 10 years ago!! we definitely recommend them!!
5.0
Kendallville I.
8 years ago
Not our first Rodeo
We have always been happy with the service of Jimelle Flooring. We received 3 bids on this project and you won the bid and it looks great.
5.0
The F.
8 years ago
Great Job!!
Over the weekend we had all new carpet and vinyl put in our house. From start to finish awesome job by Jarrod and the flooring guys. The flooring guys are the best- they did another house for us earlier in the year and both times just a fantastic job.
4.0
Anjela
8 years ago
Good service
I used them for 3 areas in my home over the last 2 months.
5.0
Sara
8 years ago
"Great selections, great service and trustworthy in"
Great selection and help with making our pick. Installers were very professional.
2.0
Dee M.
8 years ago
5.0
Janet S.
8 years ago
Jimelle did an awesome job on our house. They are quality and are not happy until you are!
Jimelle F.
8 years ago
Thank You Janet we enjoy working with you!
5.0
Chadd M.
9 years ago
This is a family owned business that I have had the pleasure of working with on a couple different occasions and they are definitely worth a 5 star rating because they genuinely care for the people they work with! They have fair prices and go above and beyond the service expectations!
Anonymous
5 years ago
Thanks for the great review!
5.0
Cassie B.
9 years ago
5.0
Rea K.
9 years ago
We had a wonderful experience with the whole staff! Quality product, excellent customer service, and the crew that laid the flooring was very professional! Will defiantly use and recommend them again! Thanks Jimelle flooring!
Rea K.
9 years ago
Should have been a 5 star review !
Jimelle F.
7 years ago
You can always go back and edit your review!! We would really appreciate it!
Jimelle F.
7 years ago
You are AWESOME!!! Thank you so very much!!
5.0
Brad D.
9 years ago
Great products. Competitive prices. Great service! We love our carpet! Installation looks great!!
5.0
Jill G.
10 years ago
5.0
Julie W.
10 years ago
5.0
Donna K.
10 years ago
1.0
Rosanne S.
10 years ago
1.0
Rosanne S.
10 years ago
5.0
Elizabeth P.
10 years ago
5.0
Kathy R.
10 years ago
1.0
Kathy R.
10 years ago