NO FRILLS FLOORING

4.6
|
75 Reviews
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
No Frills Flooring 1101 NE D St, Grants Pass, OR 97526-2315 541-244-3410 https://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw Price Range:$-$$$$
4.6
|
75 Reviews

Reviews


5.0
last month Carson is knowledgeable super helpful and gets what we want. Carson took immense time helping us figure out what types of flooring would be best for us and explaining why. We needed and wanted the help and information and guidance. Carson was and is supreme and so kind and helping work with us to keep costs down and get long lasting, durable flooring. Carson is TERRIFIC!!! Highly recommend. Thank you Carson. You sold us through your patience and super customer service!!!! P.S. below, month laterOctober 13, concerned. Since we have been back to No Frills it seems the store is NOT enforcing the mask mandate. Doesn't even have sign posted at entry. Saw several people in store employees and visitors or customers not wearing masks. Not sure want to do business with them.
5.0
2 months ago This customer did not leave a comment.
5.0
3 months ago No Frills is our new "go to" place for flooring needs. How it works is just as the name implies; "No Frills". You get the same quality product as the higher priced places. They can special order material or you can purchase in stock. You do your own legwork when it comes to researching and hiring an installer. They furnish you with a list of local contractors which proved very helpful. Carson was our rep and he was fabulous. No pressure, not pushy; just helpful and excellent on following through. We had LVP installed in part of our home and plan on carpet in the rest a bit later. We will be returning to No Frills! Thanks for the excellent job
5.0
4 months ago Molly was excellent, and professional. The selection and prices are unbeatable in the rogue valley
5.0
5 months ago We had a great experience shopping at No Frills Flooring. Carson was super helpful, professional, knowledgeable, and followed up with us after we installed our floor to make sure it turned out perfect. We will definitely shop here again. Thank you!
5.0
5 months ago ...no pressure great selections
5.0
5 months ago We just redid all of the flooring and stonework on a house that we’re putting up on the market in Oregon this week, and Carson at no frills flooring was absolutely incredible! Not only did he help us find all the right materials, but he also gave us a list of incredible installers to do all of the work. He saw around all the corners for us and gave us recommendations on how to avoid any kind of challenges or hiccups in the process! He took all the time we needed to make sure that we got exactly what we wanted and was super helpful through the entire process if you go to no-frills, make sure you ask for Carson!
5.0
6 months ago Great floor buying experience with Carson. Talked with us for a few minutes and helped us pick out flooring we love for a price we could afford for a house we are getting ready to sell. We wanted beautiful, quality flooring that would make the home show well and that is what we got. He made the whole experience so easy and answered our phone calls promptly. There was no breakage and we were even able to return some boxes as a result. Very pleased. Will definitely go back when we are ready to re-floor our own home.
5.0
6 months ago I visited Bob at the Grants Pass location. I was in search of some carpet to refurbish a cat house. he gave me several large carpet samples for FREE. I will definitely do business with them in the future!
5.0
6 months ago Mandy was the best to work with! No pressure sales. Definitely knew her stuff. Great experience!
5.0
7 months ago Mandy was very helpful and great to work with. I will be purchasing from here again, and I have recommended to others.
4.0
7 months ago No Frills Flooring in Medford really came through for us. After 2 water damage issues we were forced to replace the flooring in nearly the entire house. I went to nearly every flooring company and big box retailer in the valley to find the best price with the best flooring. I found it at No Frills. Mandi listened to what I was saying and directed me to several choices in my price range. She provided information on each as well as samples to take home and review with my husband and see how they would work with our decor. We conversed a few times on the phone with questions and ended up ordering a selection that I would never have thought of without her suggestion and providing the sample. The flooring came in a timely manner and the fordlift driver carefully set it in the bed of my husband's truck to avoid damage. The flooring has been installed and is beautiful! Couldn't have asked for a better experience. Thanks Mandi ~ Jolie Suzanne
5.0
7 months ago Mark at No Frills flooring went above and beyond to find the exact flooring I needed to finish the remodel on my house in Northern California. He tracked down the flooring all the way from Washington had it shipped to Oregon and I was able to go in and pick up the flooring. He did everything he could do and saved my project a 2 week wait time. As a contractor I would highly recommend him. He was easy to work with and did everything he said he was going to.
5.0
7 months ago Mark at No Frills flooring went above and beyond to find the exact flooring I needed to finish the remodel on my house in Northern California. He tracked down the flooring all the way from Washington had it shipped to Oregon and I was able to go in and pick up the flooring. He did everything he could do and saved my project a 2 week wait time. As a contractor I would highly recommend him. He was easy to work with and did everything he said he was going to.
5.0
7 months ago No Frills has an excellent selection and great prices. I am a sticker price hunter and have to make sure I get the best deal on everything I buy. I went there initially then shopped around. Other stores were charging the same price for flooring that was much lesser quality. Mandy helped me in the store and she’s extremely knowledgeable, patient and kind. She made the process very easy. Definitely check them out for your carpet and flooring needs.
5.0
7 months ago Positive: Professionalism, Quality, ValueCarson was wonderful to work with. He helped us find exactly what we wanted and needed for our project. He was very knowledgeable and went above and beyond for us.
5.0
7 months ago Carson helped us find the best material for our project and helped us to stay in budget. He was very easy to work with and knowledgeable about all the flooring we looked at, he was great to work with and we would highly recommend anyone looking for flooring of any type to visit Carson at No Frills.
3.0
8 months ago I stopped in and viewed a lot of their options for new flooring I needed for a bathroom. I wanted something specific and they didn't have a lot of options for the dark / charcoal color I was looking for. Though, they had something close and Preston was supposed to order a sample to be sent to my house. After a week I hadn't received it. I tried many many times to talk to Preston about that but all I got was a defensive voicemail while I was at work saying he ordered the sample. I wasn't accusing him of not ordering it, I was simply trying to tell him I didn't get it and maybe a new one could be sent. I tried calling him again and leaving two more unreturned messages. I finally went to Liquid Liquidators and got exactly what I wanted and very quickly. I'm giving No Frills a 3/5 because the other people who answered the phone when I tried reaching Preston seemed helpful and concerned.
5.0
8 months ago Excellent customer service and price. I highly recommend them for any flooring project
5.0
8 months ago After purchasing a home we were in need of updating the interior and we contacted Preston Mace at "No Frills Flooring" for assistance on flooring, carpet and granite countertops. His knowledge and customer expertise made us feel very comfortable and relaxed as he spent the time to explain what products would fit our needs, plus the company commitment behind their products. Preston and his work associates kept the lines of communications current with us as they made sure our needs were successfully meet. We can highly recommend "No Frills Flooring" and the staff if you want quality products and service.
5.0
9 months ago Their customer service is awesome. We had a horrible experience at Lippert’s <—- don’t recommend. Marc at No Frills was amazing, he took his time to show us our options and got what we wanted in the price we needed.
5.0
9 months ago Mandy at No Frills was able to listen to what we wanted and make some great recommendations helping us narrow down the hundreds of choices saving us a lot of time and energy. We love out new carpet and will be back the next time we need new flooring.
5.0
11 months ago Carson did a great job helping me throughout my flooring project. He went above and beyond helping me find the right transition pieces for my project and special ordered them for me. Customer service was excellent and personable. Can highly recommend working with him. I recommend choosing an installer wisely and with numerous references. Also check contractor board complaints. Had a couple of bad experiences with contractors on No Frills Recommended Installer List.
5.0
11 months ago We visited No Frills Flooring about 3 weeks ago looking for "ideas" for materials in our kitchen remodel. Mandy greeted us and showed us the granite slab selections plus a great selection of flooring in virtually every type imaginable. We were almost overwhelmed with so many choices! We found a granite we liked and Mandy gave us a sample with a price quote. After considering the competition's selections and prices, we went back today to place our order for the granite and the flooring, too. Mandy was so patient and knowledgeable in helping us make some very important decisions to create a beautiful kitchen! Can't wait to get started! Thanks so much, Mandy!
5.0
12 months ago Carsen assisted us to purchase our tile. The selection was great! Pricing and service excellent!
5.0
12 months ago Carson Sykes was so good with helping me decide what flooring I should use. I had a large space and a budget. thank you
5.0
last year I spent some time in No Frills with Carson Sykes helping me and he was amazing. I'd highly recommend him to anyone who needs an explanation of the flooring. He was easy, knowledgable and patient. A great experience shopping.
5.0
last year Mark was our representative at No Frills. He was excellent at his job. He went out of his way on a few occasions to be sure we were taken care of. His attitude and consistent friendliness were exemplary. The store has a jewel in him. Thanks to you Mark.
5.0
last year We recently purchased carpet through no frills and couldn't be happier. We compared shopped and found their carpet and padding was the best choice for us. We worked with Carson who was always available to help us with coordinating with the carpet layer and making sure our order was ready to go. Thank you Carson, we will be back!
1.0
last year Horrible customer service. They're nice while selling you the carpet but don't expect them to work with you if there are any problems once they have your money.
5.0
last year I'd like to recommend Preston Mace at No Frills Flooring. He has helped me with several small purchases and here's the thing: he treats me like I'm a big customer. He's patient, explaining the differences between products and their uses, very courteous, fast, etc. I have expected him to have to rush me off the phone or away from his desk in preference to customers making larger purchases, but instead I'm treated like I'm the only shopper on the planet. Really a great guy and fun to deal with.
5.0
last year This place is a first class outfit. I worked with Troy Brummett exclusively on purchasing my flooring. However, anyone else I spoke with during visits and phone calls were helpful as well.
5.0
last year This place is a first class outfit. I worked exclusively with Troy Brummett on my flooring purchase, but everyone I came in contact was helpful and professional. I lived in Eugene but had purchased a home in White City so was coordinating everything "long distance." Troy did a fantastic job keeping me in the loop on when my shipments would arrive, ordering last minute things I forgot to order and then followup when I had to return left over material. Their prices were competitive. If I had more flooring to purchase, I wouldn't waste my time with a big box. I would go back to No Frills in a heartbeat.
5.0
last year This place is a first class outfit. I worked exclusively with Troy Brummett on my flooring purchase, but everyone I came in contact was helpful and professional. I lived in Eugene but had purchased a home in White City so was coordinating everything "long distance." Troy did a fantastic job keeping me in the loop on when my shipments would arrive, ordering last minute things I forgot to order and then followup when I had to return left over material. Their prices were competitive. If I had more flooring to purchase, I wouldn't waste my time with a big box. I would go back to No Frills in a heartbeat.
5.0
last year Preston is awesome to work with!
5.0
last year I worked with Bob at the Grants Pass store and he was very helpful and pleasant to work with. the Gemcore flooring that i purchased is everything i hoped for! i recommend No Frills Flooring
last year Thank you Kat. It was a pleasure to work with you.
1.0
last year Don't expect any follow up calls on when your order comes in. They knew I was waiting for my order ( two months ) Oder was delayed several times.I get it manufacturers issue, However it was delivered to them & sat there because no one decided to pick up the phone & call me to let me know it was in. Even when I was assured of getting a call (several times) when it was in ? A little two way communication would have been nice as I waited patiently for an extra 6 weeks to get what they said would take two weeks. If you order from them put their number on speed dial & call them often I guess or be prepared to blow the dust off it from sitting there without knowing it. I will go somewhere else next time for sure.
last year More
5.0
last year Carson stepped in to help when Preston was on vacation. He was great, patient and knowledgeable, and volunteered to get assistance from someone with more expertise to help finalize what materials I needed to close the deal. BTW - Preston was also top notch answering questions about insurance and availability regarding my water leak floor damage.
5.0
last year Preston helped me purchase new flooring for my home and he made the impossible happen! He got the flooring shipped from Seattle to Medford in less than a week! Preston kept me informed of the progress by calling at least every other day. This was amazing service. I also saved alot of money by using No Frills Flooring. Nobody in the valley even got close to the price No Frills charged me. I will definitely be using this business again. Thank you Preston!
5.0
last year Danon was great to work with! I had a project that I saw him about, went back several months later and he still knew my name and where I work. Amazing customer experience and product knowledge. I would highly recommend him!
5.0
2 years ago Great customer service! Marc was extremely gracious and very, very helpful in finding the information that I needed regarding some tile that I was interested in purchasing.
3.0
2 years ago Staff is very helpful. Help me get the better priced item when I was searching for a specific tile that I wanted for my backsplash in my kitchen. Let me take their display piece home so I can see how it looked in my kitchen before purchasing. At a later date ordered my tile and paid for it. Was told it would take a week to arrive. After three weeks and no phone call letting me know my tile had arrived like they said they would. I decided to go down and check on my order. I was told "yup it is here. do you wanna pick it up today?" When I asked was anybody going to call to let me know it was here? I got a "oh, I don't see any notes that anyone's tried calling you. Sorry." No kidding... that's why I'm here... ugh.. I really didn't feel like I was of any importance to call since I had already paid for the tile. I bet if I hadn't paid for it I would have got a call when it arrived.
5.0
2 years ago I got Wes Converse Carpet Installation to put the carpet in. He sent Josh over to do the actual install. Josh did a great job! He is a very hard worker!
5.0
2 years ago No frills flooring saved the day for my family and I. We had water damage to our living room that required replacing the carpet. Using Service Master (which I do NOT recommend) No Frills was contracted to provide the new carpeting. Less than a year after installation the carpeting needed to be replaced as it had become damaged from our dogs and my husbands' wheelchair, unfortunately, the warranty information had not been supplied to us, and we soon found out that the carpet was not eligible for replacement because of the wheelchair. However, Brian at No Frills stepped up and offered to replace the carpeting at his cost since we had not received any warranty information (which should have been given to us by Service Master). In addition, Brian had quoted us for the wrong amount (too little) and then did not charge us what the actual amount should have been once he realized the correct square footage. Brian took the time to come to my house and spend at least an hour with me talking about the carpet, warranty, and wear and tear on carpets. He was professional even when I was upset and ranting (about Service Master), and when he left I felt confident in No Frills. My carpet was finally finished yesterday, it's beautiful, soft, and I think will be perfect for my family. I would absolutely recommend No Frills flooring for carpet!!
5.0
2 years ago Went in today to get some flooring for a project I am working on. Marc helped me out. Super helpful and personable. No pressure on the sales side, simply informative and helpful. I will be returning again next time I am in need of flooring. Did some price checking on a few other items while I was there and they are very competitive. Highly recommended.
5.0
3 years ago This customer did not leave a comment.
5.0
3 years ago They are awesome����quality to help it is all great�
5.0
3 years ago I recently went to no frills flooring after having a really bad experience and a big box store. Kathleen was very nice a and knowledgeable about the type of flooring we were looking for and helped us very step of the way from purchasing and finding a reliable installer all in a few days . When we are ready to redo our kitchen and bathroom floors we will for sure be returning to no frills!
5.0
3 years ago We took over a year to find just the right flooring for our remodel. Preston Mace at No Frills was extremely helpful and very patient in our search to find just the right one and it is beautiful. He also helped us with tile that also turned out very nice. We have built ten homes in our lifetime and one remodel. We have been very impressed with Preston and No Frills. Great customer service, product and price. Highly recommend
5.0
3 years ago We went to No Frills to look for new carpeting for our home and worked with Preston Mace. Preston was great in helping us decide on which carpet we were looking for. Both in color and quality. He was very knowledgable and did not try to push anything on us. He helped us select the carpet and pad we wanted and had it promptly ordered for us. It arrived in time and was what we wanted. It is now installed and we are very happy with it. I highly recommend this business and if you are very lucky you will get to work with Preston.
5.0
3 years ago Bob is wonderful to do business with. Knowledgeable and full of experience was so helpful to us. Highly recommend this store & salesman. Mark & Chris installers are great too.
1.0
3 years ago My installer was given the wrong carpet and installed a horrible neon blue carpet in my home. I was expected to uninstall the wrong carpet and return it to pick up the correct carpet. I was told I would be reimbursed, but that hasn't happened yet! I definitely recommend you buy your carpet somewhere else!
1.0
3 years ago My installer was given the wrong carpet and installed a horrible neon blue carpet in my home. I was expected to uninstall the wrong carpet and return it to pick up the correct carpet. I was told I would be reimbursed, but that hasn't happened yet!I definitely recommend you buy your carpet somewhere else!
5.0
3 years ago Prices were good for quality carpet. Tim was really helpful in our process.
5.0
3 years ago I just moved to Medford and needed to get carpet and hardwood floors for my new home. Preston Mace at No Frills provided the best customer service that I have experienced in a long time. When we thought that my original carpet selection might not work, Preston made sure I knew the issue, the options and was very diligent in finding the best solution. I love my hardwood floors and carpet and I especially loved the wonderful customer service I received from Preston and the staff at No Frills Flooring. In this case the name does NOT say it all. J. Coleman
5.0
3 years ago Preston Mace at No-Frills went the extra, EXTRA mile for me! My home had a slightly odd color palette to match and I had a very limited budget. He listened to me and kept trying until we got it right! He spent as much time as I needed, then spent additional time to find the fastest and cheapest available. The carpet turned out fantastic, but I appreciate most the level of service so I could relax during a stressful time. :-)
5.0
3 years ago No Frills has a HUGE selection, the best prices and the nicest, most helpful people! They are just a high quality company!
5.0
4 years ago This customer did not leave a comment.
5.0
4 years ago This customer did not leave a comment.
5.0
4 years ago The first place I did business with when I moved to Grants Pass years ago, and the ONLY place I would do business with. Always quality products and friendly professionals there to assist you!
5.0
4 years ago The deals are AMAZING and the people are great... Really can't ask for more then that :)
5.0
4 years ago Our experience at No Frills Fooring was awesome!!! Our salesman Marc was great very knowledgeable about products and we would recommend them to anyone who needs floorcovering, tile or granite. We are very pleased with the customer service.
5.0
4 years ago I've had the pleasure of doing business with Tim at No Frills Flooring. Several months ago he sold me some stock carpet for a rental I own out of town, more recently I decided to finish the job. They had more of this wonderful carpet in stock (for a very fair price) and I found vinyl flooring resembling wood also in stock took me 15 min. to make my purchase. I knew I liked the carpet and had high hopes for the vinyl flooring well by golly the vinyl blew my mind it looks so good (see attached picture). So good I'm gonna get some for own kitchen. I was aware that they are a discount flooring company so did not expect extra services. Thank you, Tim and No Frills Flooring, I'll be back.
5.0
4 years ago I’ve had the pleasure of doing business with Tim at No Frills Flooring. Several months ago he sold me some stock carpet for a rental I own out of town, more recently I decided to finish the job. They had more of this wonderful carpet in stock (for a very fair price) and I found vinyl flooring resembling wood also in stock took me 15 min. to make my purchase. I knew I liked the carpet and had high hopes for the vinyl flooring well by golly the vinyl blew my mind it looks so good (see attached picture). So good I’m gonna get some for own kitchen.I was aware that they are a discount flooring company so did not expect extra services.Thank you, Tim and No Frills Flooring, I’ll be back.
4 years ago Thank You Randy for sharing your shopping experience at No Frills Flooring. We take pride in selling great products at competitive pricing. Thank you again for your business, from all of us at No Frills Flooring.
5.0
4 years ago Marc was very helpful and personable!
5.0
4 years ago This customer did not leave a comment.
2.0
4 years ago I'm sad that I have to even give them one star. Too disappointed to go on and on. No available people to measure( you have to contact them yourself off a useless list). Even after contacting management- no one would call me back - ever! Brian- I have to say you were very professional and helpful. Your response was appreciated but I had to go elsewhere for service.
4 years ago I am as sorry to hear that our performance did not meet your standard as you. Please contact me personally at 541 244-3415 so that we can address your concerns as soon as possible.
5.0
4 years ago This customer did not leave a comment.
5.0
4 years ago We had an unexpected disaster in our living room. Marc efficiently pulled our carpet type from their files. We were able to order it over the phone and Marc gave me the quotes up front. I stopped by and paid the amount due. In addition, he sent me a list of qualified installers. He was friendly, upbeat and helpful. After dealing with an awful accident that required replacing the carpet, it was great to encounter such a positive person. The recommended installers went out of their way to have the job done by the holidays. We will use No Frills in the future when we replace the carpet upstairs. Thank you for a phenomenal experience. Deborah Joan Reed
5.0
4 years ago Super 5 stars wonderful experiencea Brian in Grants Pass was so knowledgeable I would definitely recommend talking to this man if you need any help with flooring at all he is THE GUY . He had no problem answering all the questions I could think of then, explained the process and what was realistic exceptions for project and possibilities of design concepts in adjoining areas he was proactive and helping me. I never felt pushed. it was refreshing to work with a really great salesmen he was honest and upfront I wish more people took on a perspective like his thanks Brian for all your help :) I will always go there for any flooring needs. I've recommended them to everyone I know.
5.0
5 years ago This customer did not leave a comment.
2.0
8 years ago The prices were good, but I found a better deal with better service.
5.0
9 years ago Ryan has always been a great help with design ideas, and helpful with installation guidelines. He handles everything from A to Z, with a smile. We've been to No Frills for carpet, tile, etc. The prices are fair, the service beyond our expectations.
4.0
12 years ago Beautiful store Excellent service and the pricing was the best in town. I shopped and shopped and was so happy with this store. My salesperson (Shane) didnt treat me like i was at a car lot, like 2 of the other stores i went too. Not only did i get personal attention, another salesperson helped me pick out colors and did an excellent job. I definately would recommend that you check them out.
5.0
12 years ago good exsperience very nice store looks good and feels good hope every one get a chance to shop there