Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
I was referred to them by my realtor. The individual helping me did not return my phone calls and after, there was a crack in The grout line and the tile tile is seperated from the grout. Still waiting to hear back from the company. When I did the rooms upstairs, I went with someone else.
2 months ago
We faced a nightmare situation- closing on a Wednesday and needing the carpet installed before that weekend. This all comes to us on that Monday afternoon, no less! Suzanne was able to come right over to measure the rooms and brought every sample she thought we would like in carpet that would be able to be delivered in time. The installation guys were quick and professional with no mess left over. I just can't say enough about how great Webb has been with our entire situation!!! We will be using them to carpet the rest of the house in the spring.
2 months ago
We faced a nightmare situation- closing on a Wednesday and needing the carpet installed before that weekend. This all comes to us on that Monday afternoon, no less! Suzanne was able to come right over that evening to measure the rooms and brought every sample she thought we would like in carpet that would be able to be delivered in time. The installation guys were quick and professional with no mess left over. I just can't say enough about how great Webb has been with our entire situation!!! We will be using them to carpet the rest of the house in the spring.
Marti Thank you thank you thank you!! Such nice kind words and we appreciate it. We work hard at what we do and it is nice to be acknowledged. We look forward to working with you again and will give you the same great service!! Webb Carpet
Well, Spring came a little early as we tired of slip-sliding away on the old vinyl plank floors far earlier than we though. Again, Suzanne came to our rescue and ran right over with hardly any notice to get our floors measured up and carpet ordered. We can't wait until we have our carpeted floors and don't have to see the dogs scrambling from throw rug to throw rug!
2 months ago
My entire experience with Webb Carpet was an enjoyable process from beginning to end. The staff is super helpful and professional. They explained their products well and were very knowledgeable The people who installed my kitchen floor did a fantastic job. There is not one noticeable seam I strongly recommend this business and will continue to purchase all of my floors through them. Laura Barry
7 months ago
Will is our guy simply due to the fact that he's passionate about making sure that you are satisfied with the product installed in your home. His Demo & Installation Team is Top Notch. Extremely Satisfied Customer.
7 months ago
At Webb Carpet, we strive to hire the most qualified and knowledgeable sales staff and installers. We are so happy to hear that you love your new floors and had a wonderful experience!
8 months ago
We have used Webb Carpet for several jobs within our house. They have installed carpet and hardwood laminate upstairs, new carpet downstairs, and installed tile and shower tile in the bathroom. EXCELLENT service with fantastic customer support. We would not use anyone else. Thank you for your support!
7 months ago
We are so happy to hear about your experience with our sales staff and installers. We do our best to hire the most qualified and knowledgeable people. Please let us know if there is anything more we can do for you!
9 months ago
Chatted with Will yesterday at the Pet Festival. I think that's the smartest booth ever! Flooring and being a dog person go hand in hand! He showed me flooring samples for me to consider when I redo mine next year. I also showed him pics of flooring issues a friend is having. He told me what to tell her to tell her flooring people. And he will be helping another client with a flooring estimate out of town soon. He's a good contact to have ! Thanks for the great service and taking the time to get my concerns answered !
11 months ago
I just Love Edgar and Rene, I would recommend them to all my friends and family. Excellent work, very detailed. 40ft of Vinyl, one big roll, Edgar measured, cut it, rolled it up and brought it through the window and Edgar and Rene, went into action. I am very impressed with them. I had a closet with the water heater, Edgar cut around the water heater, all I can says with tears in my Eyes. Thank you Edgar and Rene. My heart is full of Joy thanks to you. I count you as a friend. Love it,love it,love it � Your friend Claudia ( say it in Spanish, it sounds so much better)
12 months ago
I had them on last Thursday they did a great job. The sales rep which was Will Simmons was very good I would use this company again.
They are amazing to work with, the installers Edgar and Rene are the best. Professional and hard working with attention to detail. Would highly recommend them to everyone. Thanks for the great job you have done.
I just want to say this company and its staff are very professional, friendly, and knowledgeable about their products. The installers, Edgar and Rene, are some of the hardest working men I have ever come across. They did an amazing job on both my carpet and hardwood installation. Would highly recommend them to everyone. Thanks for the great work.
Love Webb Carpet Company
"I am sooo happy with my new carpet and tile! From the office staff to the expertise of Will Simmons and my installers, I could not ask for better service. It just felt like family from the beginning! Thanks to all of you!"
Just had carpet and hardwood installed by Webb. I called them a few weeks ago for a price on a particular hardwood. They sent someone the next morning and gave me a quote for everything I was wanting the same day. They suggested something different and actually less expensive for the stairs, which made me feel like they truly wanted me to be a happy customer rather than sell me what they could. Their store had a great selection to choose from! Took less than a week for the flooring to arrive and the install was scheduled right away. Installation was quick and very professional. My floors look amazing!!! The hardwoods they installed look even better than the ones that were already in the house from the builder. Will definitely use them in the future when I replace more flooring.
Webb Carpet did a fantastic job with the new carpet in our office. Outstanding service and high quality flooring!
"The service that I received from Webb Carpet is second to none, their expertise in any area of flooring is something that I respect and love. As an interior designer I know what looks good, I don't always know what would be conducive for every area and this is where I appreciate them the most. Low prices, good service that's what works for me!"
Impressive work by the installers.
"I had Webb Carpet do the floor in my large kitchen about 20 years ago. This was the first time I have used them on a large project. I was really impressed with the three installers. They arrived on time and worked straight through until it was time to leave. The first day they stayed until 7:00 PM. In addition to being prompt they were wearing clean work clothes. They did not have music on. I never saw a cell phone out. They did not smoke or use crude language. They were careful with my furniture as they moved it out of their way. Edgar explained everything that he was doing. My house was built in 1930 with an addition in 1976. Because of some settling of the addition over time the floor of the addition was about 1/4"" lower than the original floor. Because of this more prep work was needed. The salesman called me and explained why they needed to order more plywood so I would not be surprised when the cost was more than the estimate. Edgar explained what he was doing as he leveled the floor. I will do business with Webb Carpet for any more flooring needs I have."
2 years ago
Great Prices and Great Service
Shopped several places and found Webb was the place for us! The staff were very helpful and the prices were reasonable. They provided us with a nice warranty packet with our purchase and installation was smooth. Everyone was very professional. Thank you Webb..
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