FLOORS FOR LIVING

4.9
|
327 Reviews
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Floors for Living 24036 Kuykendahl Rd Ste 400, Tomball, TX 77375-5326 832-356-6722 https://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw Price Range:$-$$$$
4.9
|
327 Reviews

Reviews


4.0
last week Love the new tile! The salespeople were very helpful in helping me select it! The old tile (approx. 1300 sqft was replaced). It was very messy but the installation crew covered my furniture, etc. to protect it from the dust as much as possible. Overall the experience was great and I would recommend Floors for Living Pearland. Also, the free cleaner works great!
5.0
last week Joshua was very nice to work with, could answer all our questions and did not push us to making a decision, took 3 trips looking at tile and carpet before we made a decision. Tile and carpet crews were on time and did a professional job and left it clean. I would use Floors for Living - Atascocita-, Joshua , again
5.0
2 weeks ago The process was completed as scheduled. I am pleased with every stage from the sale to the installation and all the folks involved.
5.0
3 weeks ago Floor instillation was excellent and the floors looked extravagant. One year and 4 months later we had a house fire due to an electrical hazard. The floors were left in more than 3 inches of water. After the floors dried they did not buckle and if you cleaned them they probably would look as good as they did before the fire. We purchased these floors at Floors for Living in Pearland, through Shawn Bates.
5.0
3 weeks ago Floor instillation was excellent and the floors looked extravagant. One year and 4 months later we had a house fire due to an electrical hazard. The floors were left in more than 3 inches of water. After the floors dried they did not buckle and if you cleaned them they probably would look as good as they did before the fire. We purchased these floors at Floors for Living in Pearland, through Shawn Bates.
5.0
3 weeks ago Excellent instillation service and floors looked extravagant. One year and 4 months later our house burned down due to an electrical hazard. There was more than 3 inches of water on the floors afterwards after the floors dried they did not buckle, if we were to clean them they would probably look as they did before the fire. Floors were purchased at the Pearland, Floors for Living through Shawn Bates, Manager.
4.0
last month Took only one day to do 2 rooms Hope to do more in near future
5.0
last month Joshua Whaley was awesome. From entering to the store and till the floors done at my house experience was awesome. Installing crew was very professional and respectful they put back all the stuff as it is. Hooked for life. Thank you Joshua for being wonderful.
5.0
last month Joshua Whaley was awesome. From entering to the store and till the floors done at my house experience was awesome. Installing crew was very professional and respectful they put back all the stuff as it is. Hooked for life. Thank you Joshua for being wonderful.
5.0
2 months ago After shopping around for tile flooring we found that Jeon and the Floors for Living Sugarland location was the best choice. Jeon our sales rep was very knowledgeable, explained everything in detail, and was not pushy. We now have beautiful porcelain tile in our home thanks to Jeon and his staff.
1.0
3 months ago The first part of the floor installation went okay, when they started on the stairs is where the problems started. The installers started to split the main supports under the stairs, and didn't think to stop until my wife told they to leave. Next I had to have the stairway replaced by another contractor. Now it come to the lifetime warranty. We had several tile become unattached and requested this done under the lifetime warranty (less than 5 years). First we were ignored, then a follow up call got us to the right person who put us on the schedule for a month in the future. I explained we were putting our house on the market and needed it fixed before then, but that was received by deaf ears. So I waited. The installers were to call this morning to let us know when they would be here and no call. We already have an offer on the house and the buyers inspector was here today. I called back to Floors for Living and could not reach anyone. I think I would suggest going with someone else!!!
3 months ago All we can do is to try and take care of customers. Two years ago, after Harvey, the wood from his stairs was so compromised that the screws we use on every stair job to strengthen the bond between the stair treads and stringers would not even hold. Because Floors for Living does not do structural repairs, he hired a contractor to reinforce his stairs. We allowed him to cancel his special-order laminate that was to be glued to his steps without any restocking fee. Our personal loss on this job was $456.99. This review came two years later when he was trying to sell his home. The inspector questioned his contractor's work. Even though we were not involved in the reinforcement of the stairs we become the scapegoat. When trying to sell his home the customer had a concern regarding the tile installation done 2 years ago. First of all, no box store or 95% of other flooring stores would have gone to his home without a charge because of their 1 year or less warranty. We went on the day it was scheduled and discovered the real problem. We returned the next day to fix his problem even though we were aware that he had made several unfair reviews. The problem is that his foundation had settled and created a huge crack. The failure of the concrete floor caused the tiles to become loose. We worked to remove several tiles, bridge his crack with an isolation membrane and reinstall the tiles. Even though it was not an installation created issue, we did the repair at no cost to him. If anyone would like to see the picture of his cracked concrete floor please email cs@floorsforliving.com. We wish him well on the sale of his home but do not feel that we should be blamed for the structural shortcomings of his stairs and his concrete floor. Again, all we can do is to try and take care of customers.
0.0
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5.0
6 months ago I am so happy with the carpet. And the floors what a great job of craftsmanship. Thequarter rounds are perect. I have a had a couple of homes redone and found issues with the end results, but not this time. Better than a contractor. Thank you Joel, so much for helping me through.this, and answering all my questions.
6 months ago Thanks for your buisiness and review. We appreciate the opportunity. Don't forget to take advantage of the free cleaner.
5.0
7 months ago Jeon was our sales person. He overlooked the work a couple times during the process, and it all turned out great. We love our carpet & wood floors. A great experience all around.
7 months ago Thanks for your business. Don't forget to take advantage of the free cleaner for the next 10 years. Thanks again and enjoy your new floors. Kurt
5.0
8 months ago Espinosa and his helper, Manuel were absolutely professional! They made quick work of laying the entire new flooring in my home, being ever mindful of my home, covering all surfaces with plastic and accommodating my 97 year old mother's needs. They made a usually messy job neat and orderly! Jared was very good at preparing me about what to expect, then checking up to make sure I was happy. This has not been the case with other companies I have used in the past! I will definitely recommend Floors For Living to my friends!
8 months ago Thank you for your business and review. We all greatly appreciate it. Sincerely, Kurt
5.0
8 months ago We had a great experience with Floors for Living! Jeon was a pleasure to work with, he explained everything very well, offered best options and stayed with us throughout the whole project. We did tile on the first floor and laminate on the second. Job done perfectly! Installers were thorough at every stage of the project: they leveled the floor, put tiles to our preference and made neat finishes. They take care of the area they work in leaving it clean at the end of each day. I confidently recommend Jeon and his team to at Floors for Living take care of your flooring needs!
8 months ago Jeon and I thank you for your business and review. We all try very hard to take care of customers. Enjoy your new floors and don't forget to take care advantage of the free cleaner. It will make your life easier. Thanks. Kurt
5.0
8 months ago I had all of the flooring in my house redone. About 60% tile and 40% carpet. The tile installation was outstandingly good! The installation team arrived early everyday, worked late every night cleaned up every evening when they left. They even finished two days earlier than the estimate. Laying tile can be challenging. I had my foundation repair a month before this installation and the end result was perfect! I shopped at the Floors For Living - Meyerland 9601 Hillcroft St, Houston, TX 77096. I highly recommend shopping at this location!
8 months ago Thanks so much for your business. We all appreciate the opportunity. Enjoy your new floor. Sincerely, Kurt
5.0
9 months ago Feb 26 was my scheduled floor installation date. At first I was upset because by 9:30 am I had not heard from my installer. After calling the main number I was informed that the installers get to the warehouse at 10:00am to pick up the flooring. I finally heard from my installer around 20 minutes later saying he would be at my house in 50 minutes. About 3 hours into the install 2 more installers showed up and it was like watching a fine tune engine. Everyone worked on different aspects of the flooring, measurement, leveling, cutting and laying. By 7pm they had my floor laid furniture moved back and work area cleaned. I will definitely have them come back to replace my kitchen tile. Glad to see there are still people who take pride in doing a great job.
9 months ago Thank you for your business and review. We greatly appreciate the opportunity, Kurt
0.0
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5.0
9 months ago We met Melvin at the Montgomery County Home and Garden show and he was wonderful. We had a vague idea of what we wanted for our remodel but hadn’t settled on a specific type of floor. Melvin was knowledgeable, informative and after a few minutes of asking questions about us and our lifestyle, he knew hickory was the best product for us. Melvin and everyone at Floors for Living worked with us to get our floors on the short timeframe we needed and at a price that fit our budget. Great service and great floors. Thank you Melvin and Floors For Living, we are customers for life.
9 months ago Thanks for allowing us to assist you with your new flooring. Melvin and I greatly appreciate the opportunity. Enjoy your new floor. Sincerely, Kurt
5.0
9 months ago Good experience with this establishment. Melvin ***** was awesome and installers were professional and courteous.
9 months ago Melvin does a great job for us. He makes is proud. I will share your comments with him. Thanks. Kurt
2.0
9 months ago This customer did not leave a comment.
9 months ago Thanks for sharing your story. Mapei manufactured the grout that had issues. It is sold at most box stores including Home Depot and Floor & Decor. The floor was installed according to Mapie and the industry. The grout had a guarantee against doing what it did. I have received pictures from my competition sharing the exact same failures. The manufacturer made the decision not to honor the claims. Other stores with a one year warranty also walked away from this problem. One thing that you forgot to mention was that the floor was installed in 2017. The problem did not come up untiil 2 years after the installation. Floors for Living took care of your issue at our expense. So far, taking care of our valued customers has cost us over $100,000. A price we gladly pay. Floors for Living has filed a lawsuit against Mapei for their breach of warranty. However, no warranty that I am aware of compensates customers for the time involved in taking care of them. I am sorry that Floors for Living standing behind a manufacturer's warranty made you unhappy. I wish you well and want to remind you that you are still covered by your lifetime installation warranty. Sincerely, Kurt (owner)
5.0
last year It was such a pleasure working with Floors for Living. From the moment I started working with Sam, I knew I was working with a professional. He made promises and delivered on every one of them. My house looks like a new home. I could not be happier!!!! Not to mention the fantastic crew who showed up every day, worked so hard and left my home looking good..... very respectable establishment
last year Thanks so much for your business and review. We all appreciate the opportunity do assist you. Sincerely, Kurt
5.0
last year Floors for Living on Barker Cypress: Fantastic. Excellent selection of products, outstanding staff--very professional, all the way from sales (Bryan) to the installers who did a great job. I highly recommend them.
last year Thank you for your business and review. Enjoy your new floor. Kurt
1.0
last year The installers stole my jewelry and the company will not do ANYTHING about it. BEWARE -
5.0
last year Christian at Floor for Living did a fantastic job. We changed the carpet in four bedrooms, the game room and added wood floors in the master. I found the wood floor, on the internet, and Christian had it the next day. It was a perfect match. Without his prompt service, this would have taken longer and would have been painful!! The wood was installed first and the installers did a awesome job. They arrived on time each day, cleaned up and were very polite. The floors look wonderful. The carpet installers did a awesome job too. They also arrived on time, cleaned up and were polite. In fact, they finished everything in one day and it looks super! If you live in the surrounding area of Humble and need floors, this is the place to go. Contact Christian, he won't do you wrong!!!
last year Christian and I thank you for your business and review. We all appreciate the opportunity to get you taken care of. Sincerely, Kurt
5.0
last year I could not be more happy with my experience with Jerad at Floors for Living! I kept waiting for something to come up or go wrong, but it never did. It's so common to have 'surprises' when doing big jobs with your home. There were not only no 'surprises' - Jerad went above and beyond to make sure that we knew exactly what to expect and over prepared us (in a good way!) for everything. It was so seamless from the moment we spoke with him for the first time on the phone all the way through final walk through. The installers were absolutely INCREDIBLE. Genuinely, it was a dream experience, and this was a BIG job. Over 2100 square feet of hardwood flooring. We could not be happier with every aspect of our experience and will definitely use Floor for Living for every flooring need from now on.
last year Jerad and I thank you for your business and review. Every one at Floors for Living appeciates the opportunity to assist you with your project. It is nice when you notice our efforts. Thanks again. Sincerely, Kurt
5.0
last year M. Bailey Had never had any work done by Floors for Living, was a bit hesitant since we were doing the entire house and wanted to get a company that would do a great job. Visited the Pearland store and Joel *. helped me, he was very helpful as well as very professional. He and his crew did everything to make sure I was happy. They came in and removed all my existing floors and reinstalled tile. I had them also install new baseboard, it all looks awesome. They did a great job! I would truly use them again! Thank you for your great service!
last year Thank you for your buiness. Don'g forget to use the free cleaner to take care of your floors. We all appreciate you.
5.0
last year Kassim is a great sales rep that really cares about making sure that his customer is satisfied. I had him install hardwood floors in my daughter's room. We are very happy with the outcome. We will be doing the rest of the house as budget permits and will definitely be using Kassim and Floor For Living Katy.
last year Thank you for your business. We look forward to helping you in the future.
5.0
last year Floors for Living I’ll start by saying: I expect people to do the quality of work that I would do myself. I expect perfection, or as close to it as possible. It’s ok if you are raising your eye brow at this, as you’re starting to read. But you wouldn’t be seeking out a business review if you weren’t looking for a reliable place to complete work. A place that does the work correctly from the first try, the people who show up when they said they would and on time, who do what they promised. Floors for Living Memorial and its store manager Jordan have now met and exceeded my expectations twice. We moved to Houston a year ago and didn’t know who to turn to for new carpet. We hired Floors For Living to do our upstairs and they did an exceptional job. This summer, we were ready to gut the first floor flooring and replace the tile in upstairs bathrooms. We also decided it was time to update the kitchen counter to match the new flooring. We went back to Floors for Living in Memorial and Jordan. As someone who is not easily impressed and generally skeptical, the quality of work this crew did is bar none. (I’ve done tile in two other houses, I know.) Every space they touched, the living rooms, the kitchen, the bathrooms – the work is just stunning. The crew worked incredibly long hours to get things done correctly. If I showed you the trim they put around my wooden stairs, you would not believe how good it looks. It’s an exact match to what I had! We tore out wood floor in parts of the house and old ugly tile in other places. We laid wood-looking tile everywhere. It is gorgeous. This is a different house. The kitchen counter crew was meticulous as well. It took two days to do the job, because it had to be done right. Every seam is perfection. By some miracle, they didn’t damage the existing backsplash. I got to keep the work that was already done before them. Take all this into consideration when choosing your next construction/remodeling partner.
last year Thank you for your continued business. Jordon and all of my people work hard to take care of customers. It is great when it is noticed. Thanks again. Kurt
5.0
last year Excellent installers ,and first class service!
4.0
last year Helpful staff. Was there for order pick up yrsterday
1.0
last year This company assessment of service and customer satisfaction is not at par Speaking to Manager/Jared is useless Promise unfulfilled.
last year I am sorry that you are upset that we were not willing to do an outdoor step for your rental at no charge. It was not part of the original sale. Using the BBB as a treat to get something for nothing from us will not work. I am glad that you are happy with the installation and the service that you contracted and paid for.
5.0
last year Fast, fair and friendly!!! I will be back for my next carpet purchase!!!
last year Thanks for your business. We look forward to your next purchase.
5.0
last year A few weeks ago we needed just over 600 square feet of tile flooring removed and laminate flooring installed. As in the past, we went to Floors for Living in Sugar Land and spoke to Roland Lejeune. We have used Floors for Living in Sugar Land and Roland Lejeune in several past projects. Roland was very helpful, professional and assisted us through the finance process. The whole process was fast, friendly, and was a pleasure working with Roland Lejeune. On June 3, 2019, Floors for Living contractor arrived on time and started the work. He was informative, quick, and punctual. They remove the tile and installed the laminate flooring. They were polite, fast, and did any excellent job. The experience was exceptional and in the future if we have any additional flooring, counter-tops, or shower remodeling to do we will call Floors for Living in Sugar Land and Roland Lejeune. We highly recommend them.
5.0
last year A few weeks ago we needed just over 600 square feet of tile flooring removed and laminate flooring installed. As in the past, we went to Floors for Living in Sugar Land and spoke to Roland *******. We have used Floors for Living in Sugar Land and Roland ******* in several past projects. Roland was very helpful, professional and assisted us through the finance process. The whole process was fast, friendly, and was a pleasure working with Roland *******. On June 3, 2019, Floors for Living contractor arrived on time and started the work. He was informative, quick, and punctual. They remove the tile and installed the laminate flooring. They were polite, fast, and did any excellent job. The experience was exceptional and in the future if we have any additional flooring, counter-tops, or shower remodeling to do we will call Floors for Living in Sugar Land and Roland *******. We highly recommend them.
last year Roland is great. I am glad that you appreciated him. He was promoted to Regional Manager and is in charge of half of our stores. He now is everywhere to take care of our valuable customers. Thanks for your business and review. Sincerely, Kurt
5.0
last year Very professional at the store and the installers. I would recommend this company to anyone that wants their floors done.
last year Thank you for your business and review. Enjoy your new floor. Sincerely, Kurt
5.0
last year Excellent on time service.
5.0
last year The wood floors work were executed very well and on time..Rowland is an excellent sales person and worked very well with me to exceed my expectations all the time.This is my third time of using Floor for Living just because of Rowland's attitude and professionalism.He makes sure the job is perfectly done and on time and addresses any concerns in a timely manner. Rowland is a 5 star employee and would very much like the organisation to recognize him as such..
5.0
last year The wood floors work were executed very well and on time..Rowland is an excellent sales person and worked very well with me to exceed my expectations all the time.This is my third time of using Floor for Living just because of Rowland's attitude and professionalism.He makes sure the job is perfectly done and on time and addresses any concerns in a timely manner. Rowland is a 5 star employee and would very much like the organisation to recognize him as such..
last year Thanks for your repeat business. If you have a friend who would also like the free of charge please let them know and we will make that happen. We all appreciate you. ****
5.0
last year Roland in Sugar Land gave me excellent service in my flooring purchase.
last year Roland and I appreciate you. Enjoy your new floor. Thanks ****
5.0
last year Beautiful work, done quickly. Their installers were helpful, listened to suggestions and cleaned up after themselves. The staff at the Meyerlandf office worked beyond expected to be helpful. I could have gotten the work done for several thousands less. Glad I did not.
5.0
last year Beautiful work, done quickly. Their installers were helpful, listened to suggestions and cleaned up after themselves. The staff at the Meyerland office worked beyond expected to be helpful. I could have gotten the work done for several thousands less. Glad I did not.
last year Thanks for your business and review. Enjoy your new floor. Thanks ****
5.0
last year Our floors are absolutely beautiful and we love them!!
5.0
last year I have enjoyed working with Andrew, the manager at the Highway 6 store in Copperfield very much!! The floors we had installed are so beautiful! Andrew stayed in touch the entire process and followed up after. The installers were on time and they did a beautiful job! I would definitely recommend Andrew ***** Manager at Floors for Living at the Highway 6 Copperfield store for anyone looking for a new floor remodel! Thank you Andrew!
5.0
last year Dana from the Sugar Land office was AMAZING. She listened to what we were planning for our floor replacement and ideas we had. She assisted us with picking the perfect color in tile and wood flooring. The layout design she suggested was Perfect. The two crews we had for installations were very professional, extra careful, and courteous. The Pre and Post clean up was unexpected but truly appreciated. We requested both teams on the second stage install. I would definitely recommend Dana Hoover at the Sugar Land store.
5.0
last year Dana from the Sugar Land office was AMAZING. She listened to what we were planning for our floor replacement and ideas we had. She assisted us with picking the perfect color in tile and wood flooring. The layout design she suggested was Perfect. The two crews we had for installations were very professional, extra careful, and courteous. The Pre and Post clean up was unexpected but truly appreciated. We requested both teams on the second stage install. I would definitely recommend Dana Hoover at the Sugar Land store.
last year Everyone at Floors for Living thanks you for your comments and business. I will share your review to inspire them to continue to take care of our valuable customers. Enjoy your new floors. Thanks again, ****
5.0
last year These guys are truly the flooring experts, we are very satisfied with the quality of work performed. signed the ********
last year Thanks for your business and review. We greatly appreciate you. Kurt
5.0
last year Shawn in Pearland is very knowledgeable and extremely helpful in our carpet purchase recently. The install crew was also very professional and did an outstanding job with our install. I highly recommend FFL for your flooring needs!
5.0
last year It was time to change our floors so we started to research the different companies in Houston that sell and install flooring. We settled on floors for living. We we're amazed at the level of service that this company provides. The floors where completed within the time that they promised it. Now our floors look wonderful. I would not hesitate to recommend this company to provide you with your flooring needs. Excellent service all around.
5.0
last year We recently purchased vinyl flooring and carpeting from Floors for Living for our home in Sealy, Texas. Our sales consultant, Brad *****, was very helpful in picking out the appropriate flooring and helping to match the vinyl and carpeting. We had a general idea of the square footage of the area to be covered and based upon that, Brad provided an estimate that we considered reasonable compared to other quotes that we obtained. We set an appointment for Brad to come to the house and take measurements. He then provided us with a final quote that was the same as we originally discussed. There was very little material left over, therefore, we did not pay for more material than was necessary. The installers were on time and courteous and completed the job within the time quote. Our overall experience with Brad ***** and the staff at Floors for Living located at 6608 Hwy 6 North in Copperfield, Houston, Texas, was excellent and we would highly recommend them. Respectfully submitted by **.
last year Brand and I thank you for your business. We all appreciate you. Enjoy your new floor. Sincerely, Kurrt
5.0
last year Brad at the Copperfield store was extremely helpful through all my questions and concerns and needs. The service men were extremely professional, prompt, courteous, and very protective of my kitchen cabinets during the old tile removal and the new tile placement. I love the very thin grout lines. Beautiful job!
last year Thank you so much for your business and review. Brad, the installers and everyone at Floors for Living appreciates you. Sincerely, ****
5.0
last year We went to the Sugar Land Floors For Living location and worked with Dana Hoover. It was a great experience and we love our new floors!
5.0
last year We worked with Dana ****** and she was excellent. She gave us all the information we needed, let us take samples home, came to our home to help with decision making and measurements. The crew that installed the floors were prompt and professional and got the job done quickly.
5.0
last year I endorse Matt ******, Manager @ Friendswood/Webster “Floors for Living “ store. I researched a couple of stores in my area before I met with Matt to review my project. Floors for Living exceeded my expectations and I am happy to give a recommendation to use this location for any project you might have given my personal experience with Matt. He excels at listening to his customers and making recommendations based off their needs. I found him to be very fair and knowledgeable in product. Matt kept me informed throughout the process and made himself available when I had questions on product, installation and financing. The entire process went smooth and timely. I even returned to Floors for Living for a second project because of their professionalism and quality of work. If you want a reputable company who takes care of their customers, provides great customer service (which you don't often find anymore) and quality work throughout the entire process, I highly recommend them. They are my ‘go to’ for any home projects going forward.
last year Matt is a great young man. I am glad that you appreciate him as much as I do. We try hard to please our customers. It is always great when our efforts are noticed. Thanks so much for your business and review. Sincerely, Kurt
5.0
last year Darryl was great in dealing with us and making sure we got the right flooring we wanted and the installation crew did a fantastic job in laying our new floor. All were very professional and courteous. The only issue with the installation were all the wall marks that I had to paint over.
last year Thank you for the business and taking the time to talk with me. I will have the conversation with the installer regarding the walls. I am glad that you were happy with the installation and the installers. We all appreciate you. Sincerely, ****
5.0
last year I read all the reviews about the Friendswood/Webster “Floors for Living “ store when I was researching places to look for flooring for our house. I was a little skeptical since every one was a great review. You just don’t see that very often. My husband and I stopped in one day in November and talked to Matt Gerken who showed us around, listened to what we were looking for and told us about their installation process and warranty. We found a flooring that we were happy with after taking some samples home and Matt quoted a price that included everything. Not a quote for installation only but for furniture moving, leveling floors, quarter round, glue, padding and anything else required to install our floors. We had to wait a couple of months for the installation since we were doing some other construction that needed to be done first. Matt was always available and kept in touch with us through the whole process which went very smoothly. You can count me in as one of those reviewers who is very happy with Matt and Floors for Living, would use them again and would recommend them to anyone looking for great customer service and quality work.
last year Thank you for your business and review. Enjoy your new wood floor and don't forget to take advantage of the free cleaner. We all appreciate you. Sincerely, ****
5.0
last year Daniel ****** is the person I spoke to in the store. He was professional and kind. I was very unsure of what I wanted and he helped guide me to a beautiful carpet. When I realized I couldn't afford that he found me a much more affordable version that looked and felt extremely close to the one that was too expensive. The installers came on time and communicated with me through the entire instillation. It has been 6 months and I am extremely happy with my purchase. I will be using Daniel ****** in the future to re-do my bathroom!
last year Thank you for your purchase and your comments. Daniel and I appreciate them. Sincerely, Kurt
5.0
last year Tommy at the Tomball Creekside location near Kuykendahl Rd was a champ in helping to locate and secure a hard to find style of flooring for me. I'll be using him for any future flooring needs and recommending him from now on!
last year Thanks - We work to please. Enjoy your new floor. I will let Tommy know his efforts were appreciated.
5.0
last year Great experience with Roland from Sugar Land Floors for Living. Professional, knowledgeable, and very personable. Definitely exceeded our expectations.
last year We do try hard. It is great when it is noticed. We all appreciate you and your business. Sincerely* ****
5.0
last year Installers were very friendly and did a wonderful job on my new floor. The store staff was very helpful when I had questions and price quote.
last year Enjoy the new floor. Don't forget to take advantage of the new cleaner. Thanks ****
5.0
last year Floors for Living, Sugarland Store and experienced Sales Representative, Roland LeJeune was able to provide a solution to all of our needs. His professionalism, knowledge, and expertise in hardwood flooring/brand (Boca Aztec Tan) made it a beautiful and smooth transition. We were able to count on Roland LeJeune for quick responses to any and all of our questions that arose. We are also happy with the installers that were on the job and the professional manner in which they conducted themselves in our home. Based on our experience, we would recommend Floors for Living, Sugarland Store and most importantly, Sales Representative, Roland LeJeune for all of your flooring needs.
5.0
2 years ago Thanks to Matt and Jose for a great job
5.0
2 years ago Love my floors. I dealt with Daniel at the Friendswood location and he is really customer service oriented, He followed up the entire process - no high pressure but always available to answer any questions, They have a really nice selection to choose from and the prices are reasonable. (I shopped around) We scheduled, the installers arrived on the day we had agreed on and finished early. I will definitely be using Floors for Living for any additional flooring needs. Thank you Daniel for making this a smooth up date to my home.
2 years ago Thanks for your business. Enjoy your new floor. Kurt
5.0
2 years ago R***** ******* at the Sugarland store was extremely professional and informative in our quest for a new floor. He also followed up to see how the installation was going.
2 years ago Thanks for your business and review. Roland and I appreciate you. Sincerely, Kurt
5.0
2 years ago We had a GREAT experience with Brad at Floors for Living - The Woodlands! We told Brad what our budget was and he was able to find the right flooring for us. Installation was very smooth and everything looks great. When you need flooring, go see Brad at Floors For Living - The Woodlands!!
2 years ago ****, the installers and I thank you for your business. Enjoy your new floor. Sincerely, Kurt
5.0
2 years ago Floors for Living, League City....Thank you so much....my floors are so beautiful!! The service was outstanding...starting with sales (Adrian) who was courteous and helpful in every detail!!! The demo/installer crew were efficient and worked hard from start to finish. We recommend this company to anyone who wants a GREAT JOB done with complete clean up and great workers!!! We could not be HAPPIER!!!!
2 years ago It makes my day when you appreciate all of our efforts. We are not perfect but we really try. Enjoy your new floor. Thanks ****
5.0
2 years ago Excellent service from a great company. Ask for Bryan ****** at the Atascocita Store.
2 years ago We appreciate you allowing us to help you with your home. Enjoy your new floor. Sincerly, ****
5.0
2 years ago Don't shop anywhere else. I received several bids (fly by night installers) for a granite counter top for my outdoor grill. First and foremost, I was very impressed by the lifetime warranty Floors for Living provides on all of its jobs. The quote they provided beat the competition hands down. The quality of workmanship and professionalism of the installation crew was superb. The angle of cuts were tough considering the outside wall wasn't vertically straight. The crew did a great job installing all of the pieces and backsplash. A big shout out to Curtis ****** at the Katy Store along I-10. His number is 281-352-0197. Please DM if you want to see more pics or ask questions.
2 years ago Thanks for your business and review. We greatly appreciate it. Kurt
5.0
2 years ago EXCELLENT team and product!!! I could not be more pleased! Brad and Jared are amazing! My husband and I were having a horrible time with another company to the point that I was ready to call everything off and live with concrete and chopped up carpet (due to the previous installers) Instead - I sent an email to Floors For Living; Jared called me from his home within 10 minutes after I sent the message to make sure that I knew Floors For Living cared about us. He went over everything with me and promised that they would have my home back to normal as quickly as possible. He sent me to the Woodlands Location where we met Brad, who turns out to be one of the most patient, kind and helpful of all the people I have ever known! He stayed after closing, at least two hours with us. We both felt terrible about it, but he continued to reassure us that he was ok and that he would stay as late as we needed him to stay, to make sure we were happy with our choices. Brad, you are so appreciated! The next day Kurt (the owner of Floors for Living) called to make sure that we were happy with their service and to reassure me that they will take care of us. WOW! I could not have been more impressed! From start to finish they have been amazing. They followed through on everything promised! Even the installers were just as kind and courteous. I really could not have asked for more. Thank you, Brad! Thank you, Jared! You gave us hope when we felt there was none, and now we have beautiful floors and all of our furniture back in our house! You truly helped us put our life back together. You have no idea how much that means to us. We recommend you to everyone, and remain forever thankful.
2 years ago Thanks - We all appreciate the opportunity to assist you. Sincerely, Kurt
5.0
2 years ago Roland at Floors for Living in Sugar Land gave us excellent service.
5.0
2 years ago If you need to replace the carpet in your home contact Roland at Floor for Living in Sugar Land. He helped us make the process easy.
2 years ago He has a great following because he cares and it shows. Thanks for noticing his efforts. Kurt
5.0
2 years ago Tommy was very knowledgeable and compared to other floor stores their warranty was better. Installers arrived on time and completed the work quickly. We are very pleased with the quality of the product and the service we received.
5.0
2 years ago Tommy was very knowledgeable and compared to other floor stores their warranty was better. Installers arrived on time and completed the work quickly. We are very pleased with the quality of the product and the service we received.
5.0
2 years ago These folks did a fine job and took good care of me.
2 years ago Thanks for allowing us to do so. We all appreciate the opportunity. Kurt
5.0
2 years ago My purchase experience was customer friendly and at a good price. Installation was done by a person who took his time. He ensured that every detail was taken care of. I will go back.
2 years ago Thank you for your business. We look forward to possibly doing work for you in the future. Sincerely, Kurt
5.0
2 years ago Floors to Living really are the flooring experts!! I visited the Atascocita location in Humble and received great service from Dwayne. He was attentive and really knew what would work best for me in my new home. I love my new floors!!!
2 years ago Dwayne and I appreciate you. Enjoy your new floors. Thanks Kurt
5.0
2 years ago I have had several floors installed by floors for living in a Atascocita. One was laminate and the others were tile. Our sales person Joshua ****** was extremely helpful in helping us choose the right materials. The installation crews for both types of flooring did excellent work and were great people to deal with. The installation system for tile with very small grout lines is fantastic. Very pleased and I will be using them again in the future.
2 years ago We look forward to assisting you again someday. Don't forget the free cleaner and enjoy your floor. SIncerely, ****
5.0
2 years ago The company lived up to their reputation. We were very happy with the service we received and the end result - a very good looking new porcelain tile floor.
2 years ago Enjoy your new tile. Remember that you can bring in a gallon container to save trips on your refill of the free cleaner. Thanks Kurt
5.0
2 years ago The Atascocita location is awesome with a great selection to choose from. Joshua was very friendly and helpful!
2 years ago Thanks **** for your support. Joshua and I appreciate you. Kurt
5.0
2 years ago Very good experience overall. Price was very competitive, product was good, and installation was a breeze. We bought only wood flooring but now wish we had also bought our carpet from them. The key is their promise that once a price is set, there will be no surprises or add-ons. Very knowledgeable and helpful staff. Nothing at all so far to complain about. I would strongly recommend they be considered if you are in the market for flooring.
5.0
2 years ago I had a great experience with Floors for Living. I had flooring put in my home and a rental unit and it turned out beautifully. The salesman that helped me was Joel ***** who was very knowledgeable about all types of flooring and he really helped me decide on what type of wood flooring I wanted to use in my home. The installation was superb. I recommend them highly.
2 years ago Joel and I thank you for your business. Everone at Floors For Living appreciates you. SIncerely, Kurt
5.0
2 years ago We priced flooring several places. Joshua ****** was right on target. Thank u Joshua
2 years ago Thanks for your comments. Enjoy your new floor.' 'Kurt
5.0
2 years ago Really appreciated Craig ******* who gave a concise presentation of the porcelain wood look tile and helped me pick just the right one for the master BR, Ba and closet to coordinate with the wood floors already in place in my adjoining family room. He accurately measured my areas and had quoted an accurate estimate to me before he came out to get the measurements. The installation crew did a fine job. I am very satisfied with my new floors!!
2 years ago Thanks for your business. Don't forget that you can refill your cleaner in a gallon jug for more convenience,. We all appreceiate you. Sincerely, Kurt
5.0
2 years ago Looks great on the wall. Thanks
5.0
2 years ago We worked with Rudy Zavala at the Cypress South location to choose and install new wood look tile flooring as well as a backsplash. I consider myself to be very particular and probably a little hard to please. We took quite a long time to choose the tiles for our home and Rudy was very patient and supportive. During the installation process, Rudy answered my every phone call and even offered to come to our home to oversee the process. We are extremely pleased with the outcome and will be contacting Rudy for our carpet replacement in the future.
2 years ago Thank you for your business and review. Enjoy your new tile. Thanks Kurt
5.0
2 years ago I would highly recommend consulting Floors for Living Sugar Land. We utilized their services for installation of a wood floor. Their crew was highly efficient and delivered excellent quality work, exceeding all expectations. I would especially like to recognize the manager, Roland Lejeune. He answered all of our questions and saw that all of our concerns were addressed promptly and to our utmost satisfaction.
2 years ago Roland and I appreciate you and your business. I will share your comments with my team. Thanks so much. Kurt
5.0
2 years ago Daniel ****** did an awesome job helping me get the color tile and carpet that we were looking for and he personally came to my house and took all the measurement for the job to be done and the installers are trained by floors for living which means they will install it right the first time very satisfied
2 years ago Thank you for your business and review. We all appreciate the opportunity to assist you on your flooring project. Kurt
5.0
2 years ago I want to compliment Floors for Living for helping to transform our house in a dramatic way. With the help of store manager Chris ****** in their Grand Lakes location, the old flooring in the house was removed and replaced with porcelain tile that looks like weathered wood. This tile flows throughout the house in a single, unified manner. The spacing of the tiles is very tight, with barely a grout line showing. We get lots of very favorable comments from friends and neighbors. Also, FFL replaced the old granite countertops with a better looking granite, and the old backsplashes in the kitchen were replaced with a subway tile that looks fantastic! There were a couple of missteps, and Floors for Living took care of the problems right away with no hesitation or argument. We are very happy with the experience and would gladly recommend Floor for Living to anyone.
2 years ago Thanks for all of your business. Chris and I appreciate you. Sincerely, Kurt
5.0
2 years ago I was very pleased with the professionalism of the salesman, Craig *******, and all the installers. Craig answered all my questions, returned all calls and followed up. The installers were on time, polite, considerate, respectful and installed all the tile correctly the first time. No call backs. Recommended.
2 years ago Thank you for your business. We all appreciate it. Sincerely, ****
5.0
2 years ago This customer did not leave a comment.
5.0
2 years ago The crew sent who installed our flooring were awesome. They worked hard, long hours to get the job done ahead of schedule. They were very respectful, moved all the furniture and made the process as painless as possible. The quality of workmanship was excellent. After completion of each room they requested an inspection to make sure we were completely satisfied. They were also very conscious of material and debris cleanup as they worked...couldn't even tell they were there. We are very impressed with their professionalism and quality of the installation
2 years ago Thank you for your review and business. It sounds like they have your respect. They certainly have mine. The installation team is what makes our company. I will share this with them. Thanks again, Kurt
5.0
2 years ago Don at Florrs for Living worked with myself and my wife to craft and well-valued carpet for our upstairs and a runner for the stairs.Each time, the installers showed up at their appointed time and completed the work professionally. I would use Don and his team any time. ***** ********
2 years ago Don and I thank you for your business and review. We all try hard to please our valued customers and aplpreciate it when our efforts are noticed. Thanks again. Kurt
5.0
2 years ago We purchased the wood look tile flooring for our master bedroom . They are beautiful floors and the stone we had them put around the fireplace looks amazing.
2 years ago I am glad you are happy with your purchase. We really enjoy what we do. Thanks for letting us be part of your project. Sincerely, ****
5.0
2 years ago A great experience. Knowledgable in all aspects of the product and installation.
5.0
2 years ago The crew did a fantastic job! They worked hard everyday and cleaned it all up when completed.
2 years ago Enjoy your new floor. We were happy to assit you on your project. Kurt
5.0
2 years ago From the time I first walked in and met with the salesman, Keith ***** all the way through the install with Roberto and his crew, it was a seamless experience. All worked well to meet and exceed my expectations!
2 years ago Thank you for your business and review. It is great when we hear from customers that our efforts are appreciated,. We all appreciate the opportunity to assist on your project. Kurt
5.0
2 years ago We purchased new flooring from Floors for Living Meyerland Store, the senior sales representative Keith Hall was fantastic in guiding us through the selection process and clarifying the difference between the differing levels of composite flooring. The fitting team were fantastic, on time and finished the job well ahead of schedule. First class job from the entire team and thanks to Keith for constantly checking on progress. First class service and highly recommend the team
5.0
2 years ago We purchased new flooring from Floors for Living Meyerland Store, the senior sales representative Keith **** was fantastic in guiding us through the selection process and clarifying the difference between the differing levels of composite flooring. The fitting team were fantastic, on time and finished the job well ahead of schedule. First class job from the entire team and thanks to Keith for constantly checking on progress.
2 years ago Thank you for your business and review. We all appreciate it. Sincerely, Kurt
5.0
2 years ago Love my carpet.
5.0
2 years ago Nathan and the team were very helpful with my particular piece of work and came up with some good ideas to execute The wok was done flawlessly and the follow up was great.
2 years ago Nathan and I appreciate your business. Please enjoy your new floor. Sincerely, Kurt
5.0
2 years ago We had just our upstairs carpet replaced, including the stairs. The installation took about 7 hours. The two workers did an excellent installation and cleaned up well.
2 years ago Thank you for your business and review. Remember our lifetime anti wrinkle warrannty. Problems can happen but we don't want you to have to live with them. We all appreciate you. Kurt
5.0
2 years ago We had a great experience with Floors for Living. Our sales person, Rudy, found a match for our exsisting flooring, ordered it, and got the installation scheduled in a timely manner. Installers were professional and did an awesome job. They cleaned up all the debris and you would not even know they had been there.
2 years ago Thanks you for the business and your review. We all appreciate it. Sincerely, Kurt
5.0
3 years ago Floors For Living did an outstanding job in removing an improper installed bamboo floor in the our Family, Foyer, Living and Dining Rooms done by a BBB/Angie List Contractor, and replaced it with porcelain wood-like tile. The workers were prompt, courteous, did an unbelievable job that exceeded all previous remodeled efforts done in our house, and completed the work two days early. The technique used in installing the tiles exceeded any other competitive companies -- the tiles are leveled with uniform spaces between tiles. In addition, the workers had an impressive pride in ensuring their work exceeded a good job, for example, after making a difficult cut around an entry opening, the worker redid the cutting of a tile to ensure it was a top-quality fitting even though it would have been OK with other companies. My wife and I would highly recommend Floors For Living and their workers should be rewarded for such a fantastic job!!
3 years ago Thank you so much for your business and reveiw. Noticing the small things that we do inspires our installation team to become even better. i will share your comments with them. We all appreciate you. Sincerely, Kurt
5.0
3 years ago I was coming to Floors for Living after having another company come out and "try" to measure my home for new tile floors. I was very impressed by the Rudy ****** from the get go at the South Cypress location just South of 290 on Barker Cypress. He immediately put my mind at easy compared to who had previously come out for the other company. He did a great job of explaining what exactly we were going to be getting, how it was going to be done, how long it was going to take, and all the benefits of going with Floors for Living (warranty, craftsmen being part of their company and NOT subbed out to another contractor, etc.). He came out and did the measurement and then gave us the total bill. I was not asked for another penny after that day! Which again was great due to the previous company wanting to have me basically open a charge account for them to bill to... Day 1 of construction on the new floors was great and that trend continued until the end. The install guys are amazing and if any issue came up at all Rudy from the store was on top of it immediately for me. We went start to finish with very few minor issues that came up (but resolved immediately) and I could not be happier with my experience. We now have brand new flooring and everyone who sees it is amazed at how well it looks. Again I truly believe that Rudy could not have been a better example of what a company would want in an employee. He made this a great experience and I am truly grateful for him being in that store the day we walked in. If you are looking for new floors go to Rudy at the South Cypress location. 11301 Barker Cypress Rd, Cypress, TX 77433 Thank you Floors for Living for this entire process and my new floors!
3 years ago Thank you very much for your business and review. We really try and it is great when our efforts are acknowledged. Don't forget to take advangage of the free cleaner for the next 10 years. To be more efficient you can bring in a gallon container and we will fill it. Enjoy your new floor. Rudy and I apprecaite you. Sincerely, Kurt
5.0
3 years ago Floors for Living is a great company. Joshua at the Atascocita location was very knowledgeable of the products sold. The floors were installed as scheduled. Installers were great. We would highly recommend Floors for Living.
5.0
3 years ago Roland at the Sugarlad Floors for Living store provided excellent services. He is professional and knowledgeable about what I needed.
3 years ago He is a great asset to the company. Thanks for your business and review. Kurt
5.0
3 years ago Very pleased with the quality of our flooring
5.0
3 years ago Floors For Living did a great job on my new floors. My salesman, Curtis ********* was awesome through the whole process. He kept me updated on everything and addressed any issues I had. He bent over backwards to resolve scheduling issues as well. You definitely get what you pay for with them. My new floors have completely changed the look of our house and my wife and I are extremely happy with how it turned out.
3 years ago Thank you for your business and review. Curtis and I greatly appreciate it. Sincerely, Kurt
5.0
3 years ago I chose Floors for Living for my new "pet proof" luxury vinyl flooring after searching for almost a year for the Perfect Flooring. Jordan Bockart at the Kuykendahl store in Spring was accommodating and so helpful during all phases of the purchase. The installers couldn't have been any better and I am very pleased with my beautiful new floors. Highly recommend!
3 years ago Thank you for your business. Jordon and everyone at Floors For Living appreciates the opportunity to assist in your project. Enjoy your new floor. Sincerely, Kurt
5.0
3 years ago Very thorough customer service, best in the business! Great prices and financing too. The installers did an amazing job. I'm extremely happy with my floors. Jordan helped me find the right floor and treated us well.
5.0
3 years ago All reps were great
5.0
3 years ago Floors for Living Katy on Mason Rd was great. Craig the salesman and all installers were great.
5.0
3 years ago I would recommend anyone to go see Jody at Kuykendahl Store. My wife and me were quite happy with our installation of Carpet, Tile and Vinyl in our restroom. We were serviced well. Great experience folks.
5.0
3 years ago Roland, at the SugarLand location, was professional and thorough. We were very pleased with our in store service.
3 years ago Thank you for your business and review. Ennjoy your new tile and don't forget about your free cleaner. Sincerly, Kurt
5.0
3 years ago We purchased a substantial amount of tile flooring from the Cinco Ranch store as part of the restoration of our flooded home. Chris, the store manager and our salesperson, was fantastic throughout the process. The installers were on time, professional and did a great job.
3 years ago Sorry to hear about your flooded home. We were honored to assist you with your restoration and appreciate the opportunity. Thank You, Kurt
5.0
3 years ago Very happy with Shaw carpet and laminate products I purchased. Roland Lejeune was very knowledgeable and helpful with assisting with my purchases. Installation of both carpet and laminate flooring was excellent.
5.0
3 years ago I am very pleased with the flooring (carpet and laminate) I purchased from Floors for Living. Roland Lejeune is very knowledgeable about all the products they sell and was very informative and helpful in assisting me make my selection. Would highly recommend him to anyone looking to purchase new flooring.
3 years ago Thanks for your business. We try very hard and it is great when our efforts are noticed. Thanks again for your business and recomendation. Much Appreciated Kurt
3 years ago Everyone loves ******. He really apprecaites and cares about his customers. We appreciate him and also appreciate the opportunity to serve you. Sincerely Kurt
5.0
3 years ago I went into Floors for Living Kuykendahl looking for New carpet for my living room and hallway. I would encourage any one to go there and ask for Mr. Jody. He helped me find the right choice, and the installation guys were smooth and quick. Quality work folks Go see Jody @ kuykendahl Floors For Living if you want a great floor with great experience. My Name is Deborah Reese 856-418-8767
5.0
3 years ago I have had excellent experiences with Floors for Living! I remember 3 years ago, when I selected the tile that looks like dark wood, the salesman explained the QUALITY of the grout and other supplies they would use. I simply nodded unaware of the critical importance of that. I also remember when he came by to inspect the quality of work for our new floor, he chuckled,"nice thing about this- you ever flood-you can just hose the tile -no problem". Now, 3 years later, our home flooded. The tile is beautiful! I have heard neighbors have all kinds of trouble with their recently installed floors. Our downstairs is LIVING PROOF of why you SHOULD use Floors For Living~ A. Armstrong
5.0
3 years ago I have had excellent experiences with Floors for Living! I remember 3 years ago, when I selected the tile that looks like dark wood, the salesman explained the QUALITY of the grout and other supplies they would use. I simply nodded unaware of the critical importance of that. I also remember when he came by to inspect the quality of work for our new floor, he chuckled,"nice thing about this- you ever flood-you can just hose the tile -no problem". Now, 3 years later, our home flooded. The tile is beautiful! I have heard neighbors have all kinds of trouble with their recently installed floors. Our downstairs is LIVING PROOF of why you SHOULD use Floors For Living~ A. Armstrong
3 years ago It is the products that we use and the way we apply them that makes the difference. Sorry about the flooding. I am glad that we made it easier after the flood so you had one less thing to deal with. Thanks Kurt
5.0
3 years ago Two years ago I had Floors for Living take out all the carpet in my house and install wood floors. My salesman Jared was very helpful in making the right selection for what I wanted, The installation went great and I could not have been more pleased, I sold that home and purchased a new custom home. It had carpet in the bedrooms . I called Jared and once again he did a fantastic job matching the floors and installing them.
3 years ago Jared and I thank you for you continued business. Enjoy your new floor and your new home. Thanks Again. Kurt
4.0
3 years ago they came in about 9.45 am finish up at 5.00 pm, did a great job the floors look great, will tell everyone on their great job and work
5.0
3 years ago Jared convinced me to go with a calm non-design carpet for my upstairs as we are getting ready to put our house on the market. Now that the carpet has been installed, I can see why his advice was a smart choice for us. The carpet looks great and feels wonderful underfoot with the medium grade padding! The installers were punctual and did all the moving of furniture even put everything back in the correct place after they finished the job. I will use Floors for Living on Louetta again if I need carpet. Jared, you have my business!
5.0
3 years ago Had carpet installed by Floors for Living on Louetta last week. Very pleased with the salesman, the installers and most importantly the price we paid for 3 rooms plus hallway and stairs! I would definitely use them again. Thank you Jared!
3 years ago *****, the installers and everyone at Floors For Living thank you for your purchase and reveiw. We all appreciate the opportunity. Sincerely, Kurt
4.0
3 years ago I had a little issue with the salesperson since he changed stores. The store manager was able to step in and resolve the problem to my satisfaction.
5.0
3 years ago I had a problem and contacted the store where I purchased the flooring. I had a little difficulty getting to the right person but once I did the issue was promptly resolved. I found the store manager to be very fair and good at bringing the matter to a successful conclusion.
3 years ago We all appreciate your business and are glad that you got taken care of. We have a chain of people dedicated to assisting you. From the salesperson to the manager, from Jeff to me, we are all dedicated to make things happen. Enjoy your new floor. Thanks Again, Kurt
4.0
3 years ago From the outset, I want it to be clear that this review Floors for Living in Sugar Land, TX is from the perspective of an obsessive perfectionist who concentrates on the smallest detail. When I decided to FINALLY replace our 27 year old linoleum kitchen floor with porcelain tile, I began reviewing newspaper advertisements and angieslist.com in order to choose the best option for the task. Based upon my research, I chose to work with Roland Lejeune at the Floors for Living location at 3709 Highway 6 South, Sugar Land, TX 77478. I found Roland to be very professional, knowledgeable, helpful, honest, sincere, and accommodating. He answered all my questions and was very patient in all aspects of our interactions. He went out of his way to ensure that the project would be completed within the short timeframe I had specified (which it was, with plenty of time to spare). Roland estimated that it would take anywhere from 3 to 5 days to complete the project. I would rate Roland Lejeune as an excellent professional to work with. Two tile installers arrived at our home early in the morning on 03/06/2018, as expected. One spoke and understood English. As Roland had suggested, I had purchased a large roll (9’ x 400’) Painter’s Plastic and a roll of ScotchBlue Painter’s tape in order to have the installers cover our kitchen cabinets and appliances, as well as the doorways and wall openings, to prevent the fine dust generated from tearing out the old linoleum from getting all over everything in our kitchen and throughout our house. The experienced installer indicated that Roland was incorrect and that there would be very little dust, so there was no need to cover anything, so he didn’t. I also mentioned about the project taking 3-4 days, and he told me that they would be done in 1.5 to 2 days. He tried to assure me that he had been doing this type of work for 10 years and that he knew what he was doing better than the salesman. As they got going, they seemed like they knew what they were doing and seemed very professional. During the first day, they tore out and removed the old linoleum and laid out the new porcelain tile. I could see that there was indeed a layer of fine white dust all over everything and linoleum chips and debris on our kitchen cabinets, appliances, and carpeting at the two entryways into our kitchen. The installer said he would take care of it when they finished. When they left, they said they would come back early the next morning and complete the project by noon. The next day, as promised, the workers arrived early in the morning, except it was only one guy from the day before (the one who did not speak English) and 3 other men who did not speak English (Roland said there would always be at least one guy who spoke English). They worked quickly and efficiently and did a pretty nice job overall. One of the men handed me a paper, which I guessed I was supposed to sign, which I did. There were things I wanted to discuss with them, but no one spoke English, so they left. I just figured to myself that I would address any matters that concerned me with Floors for Living after the fact. In summary, Roland Lejeune was great – very professional, helpful, and easy to work with. The installers overall did a pretty good job. The porcelain tile in the kitchen looks very nice. They did everything very quickly – maybe too quickly. I am quite upset that they did not cover our kitchen cabinets and appliances, as well as the doorways and wall openings, to prevent the fine dust generated from tearing out the old linoleum from getting all over everything in our kitchen and throughout our house. I am also upset that they did not clean the dust and debris better when they finished as the English speaker had promised the first day (he was not there the second day to fulfill his promise). They also chipped off a piece of the left door frame molding near the floor when they removed our utility room doors (a two-sided French-style folding doors arrangement), which only upsets me because they didn’t say anything, letting me find out on my own. I also discovered that they mis-hung the left folding door as it is now quite wobbly and falls easily out of its track. Concerning the moulding that was placed around the outer edge of the flooring once it was completed, it was not cut, fitted together, and nailed in an even and attractive manner. I also found out about 5 hours after they left in a hurry that they had left the outside faucet to the hose on, which would not be a problem except the faucet leaks. All in all, based upon Roland and the actual kitchen tile flooring that we have now, I would probably utilize the services of Floors for Living again. I would also recommend their services to a friend. I would just try to be much more diligent in having the installers be less in a hurry to finish and more careful in doing their tasks the right way.
5.0
3 years ago From the outset, I want it to be clear that this review Floors for Living in Sugar Land, TX is from the perspective of an obsessive perfectionist who concentrates on the smallest detail. When I decided to FINALLY replace our 27 year old linoleum kitchen floor with porcelain tile, I began reviewing newspaper advertisements and ************** in order to choose the best option for the task. Based upon my research, I chose to work with Roland ******* at the Floors for Living location at 3709 Highway 6 South, Sugar Land, TX 77478. I found Roland to be very professional, knowledgeable, helpful, honest, sincere, and accommodating. He answered all my questions and was very patient in all aspects of our interactions. He went out of his way to ensure that the project would be completed within the short timeframe I had specified (which it was, with plenty of time to spare). Roland estimated that it would take anywhere from 3 to 5 days to complete the project. I would rate Roland ******* as an excellent professional to work with. Two tile installers arrived at our home early in the morning on 03/06/2018, as expected. One spoke and understood English. As Roland had suggested, I had purchased a large roll (9’ x 400’) Painter’s Plastic and a roll of ScotchBlue Painter’s tape in order to have the installers cover our kitchen cabinets and appliances, as well as the doorways and wall openings, to prevent the fine dust generated from tearing out the old linoleum from getting all over everything in our kitchen and throughout our house. The experienced installer indicated that Roland was incorrect and that there would be very little dust, so there was no need to cover anything, so he didn’t. I also mentioned about the project taking 3-4 days, and he told me that they would be done in 1.5 to 2 days. He tried to assure me that he had been doing this type of work for 10 years and that he knew what he was doing better than the salesman. As they got going, they seemed like they knew what they were doing and seemed very professional. During the first day, they tore out and removed the old linoleum and laid out the new porcelain tile. I could see that there was indeed a layer of fine white dust all over everything and linoleum chips and debris on our kitchen cabinets, appliances, and carpeting at the two entryways into our kitchen. The installer said he would take care of it when they finished. When they left, they said they would come back early the next morning and complete the project by noon. The next day, as promised, the workers arrived early in the morning, except it was only one guy from the day before (the one who did not speak English) and 3 other men who did not speak English (Roland said there would always be at least one guy who spoke English). They worked quickly and efficiently and did a pretty nice job overall. One of the men handed me a paper, which I guessed I was supposed to sign, which I did. There were things I wanted to discuss with them, but no one spoke English, so they left. I just figured to myself that I would address any matters that concerned me with Floors for Living after the fact. In summary, Roland ******* was great – very professional, helpful, and easy to work with. The installers overall did a pretty good job. The porcelain tile in the kitchen looks very nice. They did everything very quickly – maybe too quickly. I am quite upset that they did not cover our kitchen cabinets and appliances, as well as the doorways and wall openings, to prevent the fine dust generated from tearing out the old linoleum from getting all over everything in our kitchen and throughout our house. I am also upset that they did not clean the dust and debris better when they finished as the English speaker had promised the first day (he was not there the second day to fulfill his promise). They also chipped off a piece of the left door frame molding near the floor when they removed our utility room doors (a two-sided French-style folding doors arrangement), which only upsets me because they didn’t say anything, letting me find out on my own. I also discovered that they mis-hung the left folding door as it is now quite wobbly and falls easily out of its track. Concerning the moulding that was placed around the outer edge of the flooring once it was completed, it was not cut, fitted together, and nailed in an even and attractive manner. I also found out about 5 hours after they left in a hurry that they had left the outside faucet to the hose on, which would not be a problem except the faucet leaks. All in all, based upon Roland and the actual kitchen tile flooring that we have now, I would probably utilize the services of Floors for Living again. I would also recommend their services to a friend. I would just try to be much more diligent in having the installers be less in a hurry to finish and more careful in doing their tasks the right way.
3 years ago Thank you for your reviews and comments. I have forwarded them to the installation manager and will have a discussion with him. We always want to be perfect and look for ways to improve. Roland and I appreciate you. Sincerely, Kurt
5.0
3 years ago Very happy with our experience with floors for living, sales people and installers.
5.0
3 years ago The people in the office, on the phone, were very friendly and helpful. The installers were polite and efficient. We are very happy with the carpet installed and our experience with Floors for Living.
3 years ago Thank you for your business. We all appreciate the opportunity to take care of you. SIncerely, Kurt
2.0
3 years ago Damages incurred during the flooring and I was never compensated for those damages.
5.0
3 years ago Our salesman and installation crew were all personable and professional.
5.0
3 years ago Floors For Living was a great company to work with. Their salesperson and installation crew were personable, knowledgeable, and professional.
3 years ago Thanks for your business. We all apprecate it. SIncerely, Kurt
2.0
3 years ago The work required several follow up repairs once the job was completed. I had a few things damaged such as broken lock on my back door, broken hose and nozzle, concrete on my grass which destroyed my grass in my back yard, concrete left inside my garage which destroyed my floor in the garage, damaged totaled over $1,500 I indicated this and had a manager to review damages but I was never compensated . I was told the crew that performed the work at my home were fired. I wanted to be compensated for the damages I sustained but I did not receive it.
3 years ago If any person would like so see over 10 pictures of the aleged issues we would be more than happy to e-mail them. The door was already damaged. We have pictures of the door and the prior damage. We paid for a plumber to fix her alleged leaking spicket for her washer. It was not leaking but he replaced it while he was out there. The custromer agreed in writing to unhook her appliaces in writing. How could we damage a spicket that we did not even touch unless she did not live up to her part of the agreed upon contract. We did not use concrete on here job. It was a snap together luxury vinyl. The grass that she showed us was not dead (we have the pictures). She kept on creating reasons to give her money. If a customer has issues (real or not) we send professionals out to fix them. After the job we made 4 trips to her house to see why she was wanting $2000. After our trips to do really nothing (nothing to do) she decided to lower her demand for $1500. She never mentioned the garage but again, we did't use concrete. There were no issues that needed to be resolved that we created so we said no to her money demand. Thus this review. However, If she wants us to come and look at things again, we certainly will. Jeff ********
5.0
3 years ago Wood could not be matched by floors for living
5.0
3 years ago I love that you offer larger samples than others that allow a better visual of the products.
5.0
3 years ago My husband and I can't say enough about the quality service from start to finish provided by Floors For Living. Curtis at the Spring store was more than patient as we walked the store looking at all products available. He was knowledgeable and extremely helpful as we waded through all the choices before us. What was supposed to be a look/see for future purchase turned into an on the spot sale. The 48 months interest free was quite an incentive as well! Once our choices were narrowed down, we were impressed when Curtis offered to come to the house so we could see our selections in our home setting and lighting. This was super helpful in assuring us we'd made the right choices! The installers were unbelievable...finishing the vinyl installation way ahead of projection and the carpet install was complete in one day as promised. Everything was cleaned up and furniture put back into place as promised and expected. It feels like a new home! We are super happy with our new flooring and will without hesitation recommend Floors for Living to others.
3 years ago Curtis and I thank your for your business and review. We greatly apprecaite it. Enjoy your new floor. Thanks again. Kurt
5.0
3 years ago Great job salesman Roland in Sugarland and the installers Thanks
5.0
3 years ago Great job with the salesman and installers Thanks
5.0
3 years ago Curtis Z was very helpful
3 years ago Thanks for your business. Curtis is great and his customers appreciate him. I am glad that you did too.
5.0
3 years ago Very happy from purchase to installation,
5.0
3 years ago I recently had new flooring installed in my house from Floors For Living and I am very happy with how beautiful it looks. Service was wonderful from purchase to installation, The installers were efficient and cleaned up everything when they finished, Price was very good too,
3 years ago Thanks for your business and review. We all appreciate you. Sincerely, Kurt
5.0
3 years ago This customer did not leave a comment.
5.0
3 years ago The installers did a good job. They were postponed a day due to vehicle issues and some of their crew not available but I was pleased with what they did.
5.0
3 years ago My husband and I are very satisfied with our floors from Floors For Living. They turned out great!
3 years ago Thank you for allowing Floors For Living to help you with your project. Don't forget to take advantage of the free cleaner. Enjoy your new floor. We all appreciate you. Sincerely, ****
5.0
3 years ago Cannot praise this team enough for their assistance in design and installation. They are top notch.
5.0
3 years ago I cannot praise Floors for Living enough. At a time in which we seemed to be on an emotional roller coaster ride from Hurricane Harvey, this team helped us in every perspective, from Derek’s help in the design to the installers. All had a focus in which they wanted to help the customer and were very compassionate about their work. Our laminate installation was a larger project and the two young gentleman went above and beyond, we took their advice in many details. So if you are in a design project for your home, this is the place to go.
3 years ago Thank you for your business. Derek and everyone at Floors For Living appreciates the opportunity. We all try very hard to satisfy our customers and it is great when our efforts are acknowledged. Thanks Again. Kurt
5.0
3 years ago I enjoyed working with your sales associate Todd Zachary @ the Sugarland location. He was very informative re: the product & answered any questions that I had. He was very patient with me. He made himself available when I needed him. Very approachable & friendly. Thanks, Todd!
5.0
3 years ago Todd Zachary was a delight to work with. He was very knowledgeable of the product and was not a hard sell like I experienced elsewhere. Todd allowed me time to select my flooring and never rushed me. He answered the questions I had and I left feeling confident that I had made the right choice in flooring and company. The installers were awesome (Jesus and Jose, I think) Anyway, they were thoughtful, considerate and did not waste time. My overall experience at Floors for Living was great!
5.0
3 years ago Just had our upstairs carpet replaced by Floors for Living. Todd at the Sugar Land store was easy to work with and gave us multiple options to consider and then helped us narrow to the selection we ended up buying. The installation team (Juan and Oscar) were super efficient and hard working to get the job done. They moved all the furniture and cleaned up as they went. I am considering tile for our downstairs living areas and will absolutely consider using them again.
3 years ago Thank you for our business and review. We all appreciate you. Kurt
5.0
3 years ago Keith Hall was very helpful. The install crew was double booked which led to some issues with arriving at the specified time. Overall great quality work.
5.0
3 years ago We chose to go with Floors for Living off the katy Freeway in Katy, Tx after Harvey flooded our home. Christian explained in details everything we needed to know. Had a great crew come out to install the tiles. Super happy with the job they did. They also installed the new base boards and they look great. Will always use them in the future.
3 years ago Thank your for your business and review. Christian and I apprecaite it. Enjoy your new floor. Kurt
5.0
3 years ago Had a great experience withe the sales rep, Keith Hall and the Installation crew. They came in worked hard, were professional and did a fantastic job.
5.0
3 years ago Floors for Living has a great selection. I dealt with Derek ****** who will go above and beyond for you! Derek ****** Store Manager/Carpet Installation ******* ***** ******** ****** ***** * *** ******** ** *****
3 years ago Derek and I thank you for your business and review. We appreciate the opportunity to work with you on your project. Enjoy your new floor. Thanks again, ****
5.0
3 years ago Great job
5.0
3 years ago Great service from Keith Hall!
5.0
3 years ago I can't suggest one thing that could have been done better by this company. I was very pleased and will return to Floors for Living for all my future flooring needs.
5.0
3 years ago I waa very pleased with the floors i had installed by Floors For Living. This is my second time using this company and i would reccommend them for professionalism and quality of work.
3 years ago Thanks for your continued business. We appreciate you. Sincerely, Kurt
5.0
3 years ago Chris Boughton at Floors for Living was very knowledgeable, polite and helpful. He showed me all the samples of vinyl and answered all my questions. He came out to my house that evening as promised to check the measurements. He is a true professional. I am happy to tell all my friends about my experience.
3 years ago We appreciate your business. Please don't forget about the free cleaner. It makes your life easier. Thanks Kurt
5.0
3 years ago My husband and I were looking for carpet in August and were told that FFL had been a huge help for several of our neighbors so we decided to check them out. Once we got there, the store manager, Curtis made us feel right at ease. Even though we weren’t exactly sure of what we wanted, we were able to list off certain things like stain resistance, pet friendly, and that we wanted a good pad. Curtis was able to help us select several options that would give us exactly what we were looking for and came with a great warranty. Our carpet was installed the next week and we loved it. It was exactly what we wanted. Three weeks later, Hurricane Harvey came through and flooded our home. Our home was damaged including our brand new carpet. Two days after Harvey had passed through, Curtis showed up at our house to check on us and see if we had any damage to our home and what he could do to help. Not many people would do that. He assured us that when we were ready to take care of our flooring during the remodel that he would be too. He offered the option for us to go ahead and place the order on our carpet so that it would be waiting for us when we were ready. Such a relief to know that we were being looked out for. Once we could assess the damage caused by Harvey and knew what repairs we needed, there was no decision on who would get those jobs. We needed tile, fireplace stone, shower repair, kitchen backsplash and of course our carpet. We were able to get exactly what we needed and were given great deals on all of it, but the best part was the 4 years with zero percent interest financing we got. It was a big help with all of the bills we were incurring with our home repair. All of the work is complete now (ahead of schedule), and we are hosting Thanksgiving next week for our family in our “new” home. We couldn’t be happier. Thank you Floors For Living and Curtis for helping to make our house a home again, we are customers for life!! Sincerely, ***** * ***** *****
5.0
3 years ago YOU MUST VISIT ROLAND at FLOORS for LIVING in Sugar Land. I've been their customer going on 3 yrs. I always receive top notch service. Roland is always warm, kind and very patient with me. But, not just with me. I have popped in and watched how he handles other customers as well. I have also been blessed with the craftsmen who have installed my floors and back splashes. Roland always follow up after the work has been done. If I have any issues (which were tiny ones) were quickly resolved. Thanks Roland for 'old school' service! ***** *.
5.0
3 years ago This customer did not leave a comment.
5.0
3 years ago I purchased new flooring for my living room from Roland in the Sugar Land location & his sales/service pre, during, and post-purchase were impeccable. If I ever have to buy flooring again for my home, I would work with Roland again in a heartbeat!
5.0
3 years ago I purchased new flooring for my living room from Roland in the Sugar Land location & his sales/service pre, during, and post-purchase were impeccable. If I ever have to buy flooring again for my home, I would work with Roland again in a heartbeat!
3 years ago Roland and I appreciate your business and review. Enjoy your new floor. Thanks Kurt
5.0
3 years ago I am very happy with my experience with floors for Living, the Memorial store on Westheimer. Chris Boughton, the manager was very attentive and helpful. I love my laminate floors, and the crew who laid them were very hard workers, fast, and attended to every detail.
5.0
3 years ago I had a very positive experience with Floors for Living, the Memorial store on Westheimer. Chris Boughton, the manager, was attentive and helpful. The people who laid our floors, which were laminate, were the hardest workers I've ever seen, worked fast but took care of every detail.
3 years ago Thank you for your business and review. Chris, the installers and I appreciate you. Sincerely, Kurt
5.0
3 years ago I had a and excellent service from Floors for living. from Sugar land TX branch Rowland Lejeune. was very professional made sure installations were completed on time.I was very satisfied with the very first installation that I have since had them do 2 more installations of both carpet and wood floors.I will definitely use them again.
5.0
3 years ago i had an excellent service from Floors for Living.
5.0
3 years ago Floors for Living installed hardwood floors in our downstairs area after Hurricane Harvey. Nick gave us good decorating advice and was available to answer questions during the process. The installers finished very quickly and did a professional job. My only suggestion would be to explain the step-by-step procedures of the installation since many people choose to leave their homes during this process. Understanding how it works helps determine when to leave and how long to be gone. But overall, we're very satisfied.
3 years ago Thank you for your business and review. We always look for ways to improve and welcome suggestions. I will talk with Nick and all of my people to make sure that they explain it better. Thanks Again, Kurt
5.0
3 years ago The overall service was handle very well and professional. After the workers finished, you could not tell they had ever been here. Everything was back in its place with the new flooring on the floors gleaming.
5.0
3 years ago I was very plead with the entire process.
5.0
3 years ago The staff at this company was very professional and took care of moving our furniture while preparing the floors for our flooring. When it came time to move our furniture back into our rooms, they were again very careful and professional.
3 years ago Thank you for your business. We take great pride in what we do and are thankful for the opportunity to assist you with your flooring. Sincerely, ****
5.0
3 years ago The job was done efficiently and on time. I loved the work.
3 years ago Thanks for your business and review. I will share it with my people. Kurt
5.0
3 years ago They did an excellent job. Would not hesitate to recommend them.
5.0
3 years ago Chris Boughton at the Memorial location was my salesperson. He was very helpful, knowledgable and clear of what services needed to be done with very reasonable pricing. He even brought the sample tile to my house the day he did the measurement. The person that came to do my tile was punctual. He did the job slowly and neatly and cleaned up very well after the job was done. My new tile floor looks beautiful.
5.0
3 years ago I just want to say that Keith Hall, the salesperson who helped me at the Jersey Village store could not have been better. He was respectful, knowledgeable, helpful and answered all of my questions and concerns. I purchased a carpet that has a pattern in it, and Keith made sure that I was assigned an installation crew that has a lot of experience in matching patterns. I really appreciated his extra attention to that. I also want to praise the crew. It was ROBERTO AND SONS. They were wonderful.....very thorough and professional. We love our carpet and feel that we got our money's worth.
4.0
3 years ago Not sure I got the 50% off sale however the salesman was knowledgeable professional and friendly
4.0
3 years ago Jared was communicative on what to expect in the process and the installers were professional and on time and completed the job as expected
5.0
3 years ago Keith Hall at the Jersey Village store was fantastic. He listened to our requirements and found us the carpet at the price we felt was competitive. The installers were exceptional. Hardworking and installed perfectly.
5.0
3 years ago Roland Lejeune was superb because of his immediate responsiveness to measure, quote and install the replacement of our Family Room wood flooring after Harvey's rains damage. We have been connected to Roland and his Floors For Living for a number of years. We return sole- source because of Roland's expertise and people skills.
5.0
3 years ago All was excellent! Roland Lejeune at the Sugar Land location did an excellent job helping me find the right product at the right price!
5.0
3 years ago Roland from the Sugarland store was very professional and helpful.
5.0
3 years ago I wish I could give this company 6 stars. This is the 3rd time I have used Floors for Living. About a year ago, I needed carpet in a small room for my rent house. They treated my 800 dollar carpet job like an 8000 thousand dollar job. Derek, my salesperson, was readily available to assist me with any questions I had. The carpet installers showed up on time and did an outstanding job. Fast forward to a year later, I got a quote for wood floors, carpet and new baseboards in my home. Derek, once again, did an outstanding job answering all of my questions and his quote was by far the least expensive of any other quote I obtained. Chou, the floor installer, worked tirelessly each day until the floors were done. He showed up each day, on time, and ready to work hard. The carpet guys came and even helped me unload my closet. They were quick, efficient and neat. I have them scheduled to replace the flooring in my rent house. I have no doubt they will do a 5 star job. Floors for Living on the North Fwy is definitely the first place I go to find anything floor.
5.0
3 years ago I wish I could give this company 6 stars. This is the 3rd time I have used Floors for Living. About a year ago I needed carpet in a small room for my rent house. They treated my 800 dollar carpet job like an 8000 thousand dollar job. Derek, my salesperson, was readily available to assist me with any questions I had. The carpet installers showed up on time and did an outstanding job.Fast forward to a year later, I got a quote for wood floors, carpet and new baseboards in my home. Derek, once again, did an outstanding job answering all of my questions and his quote was by far the least expensive of any other quote I obtained.Chou, the floor installer, worked tirelessly each day until the floors were done. He showed up each day, on time, and ready to work hard.The carpet guys came and even helped me unload my closet. They were quick, efficient and neat.I have them scheduled to replace the flooring in my rent house. I have no doubt they will do a 5 star job.Floors for Living on the North Fwy is definitely the first place I go to find anything floor.
5.0
3 years ago Quick and clean
5.0
3 years ago Keith Hall at the Jersey Village Floors for Living was exceptional and very informative. Very nice to have a sales person that really wanted to help and make it the best. He nailed it!!!
5.0
3 years ago Carpet , Floors , remodeling, shutters, are all about the same price everywhere. I just walked into Floors for Living on Beltway 8 and West Road and this was the place I wanted. Samples of the floors were installed on the floor, any kind , of carpet, any price , what ever you want is there at Floors for Living. My main objective was not to have an individual do my work. My time is valuable and every step of the way with this company they were there on TIME! I am always a bit leery of people coming into my house to do work, these people absolutely nailed it!!! Great work, great prices , great salesman Keith . I would use them again .
5.0
3 years ago Highly recommend Roland at the Sugar Land location. Professional, friendly, timely, great product selection, competitive pricing and product was installed when promised. I had six different flooring stores come to my home for measuring. Customer service in this industry is appalling - except for my experience with Roland at Sugar Land location. Highly recommend!
5.0
3 years ago The installation crew was awesome and did a thorough job! Melvin (I believe that was the name of the main worker) and his two workers did a fantastic job. We are very pleased with the finished product. I also appreciated Mike Leonpacher coming by to check on the work and the assistance of Keith during the entire installation! Thanks
5.0
3 years ago I can not express how easy Keith made this process for me. From start to finish he was so helpful and kept me updated on what to expect every step of the way.
5.0
3 years ago Outstanding customer service from selection, to install and after the sale. 5 Star Service!
5.0
3 years ago Floors For Living is the ONLY company I would use for tile, carpet, tile backsplashes or stone fireplace. We just had Floors For Living do all of this work in our home and our very happy with the sales team and installers. 5 Star Service!
5.0
3 years ago *
5.0
3 years ago Everyone did a great job, from the salesperson, Joshua, to the installers. Our floor looks great.
5.0
3 years ago Excellent customer service, great quality; right on schedule! recommend Floors for Living in Spring TX; thanks Joshua for your excellent and Honest service.
5.0
3 years ago We received excellent customer service both in the store as well as in our home while the installation was taking place. It is reassuring to know companies like Floors for Living still take pride in customer satisfaction.
5.0
3 years ago We received excellent customer service both in the store as well as in our home while the installation was taking place. It is reassuring to know companies like Floors for Living still take pride in customer satisfaction.
5.0
3 years ago We put wood looking tile in our home. The installers did a great job we love it. We used Ruben from the Copperfield location. And we highly recommend this company.
5.0
3 years ago We are happy with our new floors. We like the product. The installers were very good. The whole process took about five hours.
5.0
3 years ago Keith Hall did a great job.
5.0
3 years ago I was very happy with the whole process. Pleased with my salesperson Matt Gerken who was helpful but not pushy in any way (very informed about all the products that 'Floors for Living' sells.) I was very happy with it all until the installation began and then I went from happy to totally blown away! The crew on my installation, Khaev crew, were nothing short of masters! Ah-maze-ing! Thoughtful (very wary of the animals in my home and guarded them safely at all times being sure not to let them out), skilled in their attention to detail and just the nicest chaps you could wish to meet! 5 star service all around!!! Recommend to everyone!
5.0
3 years ago I was very happy with the whole process. Pleased with my salesperson Matt Gerken who was helpful but not pushy in any way (very informed about all the products that 'Floors for Living' sells.) I was very happy with it all until the installation began and then I went from happy to totally blown away! The crew on my installation, Khaev crew, were nothing short of masters! Ah-maze-ing! Thoughtful (very wary of the animals in my home and guarded them safely at all times being sure not to let them out), skilled in their attention to detail and just the nicest chaps you could wish to meet! 5 star service all around!!! Recommend to everyone!
5.0
3 years ago Matt at Floors For Living on HWY 96 in League City is great. The installers did a stellar job and we couldn't be happier with our new wood floors. All three projects we have engaged them to do were completed timely and professionally. We had a couple of boards that needed replacing and a quick call to warranty had this completed in no time. Thanks for the no haggle pricing model!
4.0
4 years ago Did a great job.
5.0
4 years ago The floor looks great and Mom is happy. When Mom is happy, everyone in happy.
5.0
4 years ago The installers worked hard on time, fast, careful, with our furniture and new laminate floors they did a great job we are very happy.
5.0
4 years ago Tommy Edwards at the Floors For Living Woodlands office is great.
5.0
4 years ago I don't usually take the time to write reviews, but I must say I had an exceptional experience with my flooring order. The Sales Associate I dealt with was Joshua at the Loretta location in Spring, TX. He was extremely knowledgable and very patient with my endless questions. I wasn't sure what product to go with and he helped me decide on just the right fit with keeping my busy family life in mind. I would highly recommend dealing with Joshua. He made a difficult decision easy. I will be a repeat customer for sure.
5.0
4 years ago Joshua at the Spring store really knows his stuff. He is very professional and patient with us answering all of our questions. we will be going back and will be recommending Joshua to our friends.
5.0
4 years ago My husband and I were looking to invest in new flooring, a daunting task on its own but made even worse with my indecisiveness. We honestly know nothing about flooring and we decided to stop in and speak with someone that does. We spoke with Joshua and he helped guide us (mostly me) to the perfect tile for our home (something we hadn't even considered but are in love with!) I personally didn't have to worry about the installation process, although I still sent numerous status photos to him throughout the installation to appease my own sanity. Josh also kept in contact with us the entire time, making sure everything was exactly how we wanted it and answering any questions along the way. A truly stress free experience!! We are very pleased with the quality of work and service we received, Josh was there to help us find our perfect floor - not just to make a sale! He stayed within our price range even though my husband has a more expensive taste than I do. I've already told everyone I know about this place!
5.0
4 years ago Our salesperson Josh Steger was outstanding.
5.0
4 years ago Very professional. Joshua Whaley at the Kuykendahl & West Rayford location was able to answer all my questions and direct me to the correct flooring option for my needs. I also was at ease with the fact that the installers were Floors for Living employees - something you do not see at other businesses. The installers were on time every day, called ahead and were very polite and courteous with the furniture moving, carpet removal and new floor install. I would definitely recommend these guys to my family, friends and neighbors!
5.0
4 years ago Joshua at the Spring store really knows his stuff. He is very professional and patient with us answering all of our questions. we will be going back and will be recommending Joshua to our friends.
5.0
4 years ago Roland Lejeune of Floors For Living, Sugar Land TX outlet, has worked with us now for three projects over the past four years. We continue our relationship with him and FFL because they deliver excellent customer services and satisfaction, and people-skilled interfaces to supplement always their fine product lines and timely well-done installation crews.
5.0
4 years ago The flooring project for our home was completed last week on time, exactly as it had been scheduled by Jared, the Floors for Living sales manager. In addition, we had specifically requested their best-rated installer teams both for the wood and for the carpet and we were not disappointed. To the contrary, we are extremely pleased with the quality of the work done by Juan and his helper for the wood floor as well as Roberto and his team for the carpet. Both groups worked very hard to remove the old materials, fix the squeaks and level the floor as necessary and install the new materials. The end result is a big improvement to the entire second floor. As brand new residents to Texas, we took a big chance driving down the road and randomly stopping in this Floors for Living store. However, we quickly determined that they carried quality Shaw products and Jared, our sales person, was personally knowledgeable about them. Thank you for your assistance and please do pass along our compliments to your management about both of our installer teams.
5.0
4 years ago From start to completion, the overall process went flawlessly. My husband and I marvel and admire our beautiful floors and stairway every day.
5.0
4 years ago Floors for Living on Barker Cypress Road in Cypress is by far the best place to purchase your flooring in the greater Houston area! They have a huge selection of flooring to meet all of your needs no matter your budget. They are professional in every way. 5 Star Service! Look no further than Floors for Living in Cypress! You won't be sorry!
4.0
4 years ago Good material
4.0
4 years ago The floors look great. Much better than the L.L. company.
5.0
4 years ago We are so happy with our new wood floors & carpeting that Floors For Living had just installed. They look amazing!! The installers were very courteous & professional. Please see Tommy Edwards @ The Woodlands store. He was very knowledgeable & took good care of us. Thank you to all the crew at Floors For Living!!
5.0
4 years ago Yes, Roland with Floors for Living, Sugarland Store was an exceptional Sales Representative. He is very professional, knowledgeable about the product and time efficient. I will continue to work with Roland and Floors for Living as I continue my flooring project. Also, the Installers did a phenomenon job as well.
5.0
4 years ago Everything went very well. Love the installation crew. Excellent job!
5.0
4 years ago excellent
5.0
4 years ago It was a great experiance . The salesman was very professional, and the Installation crew was very outstanding. I will have FLOORS FOR LIVING for all my needs.
5.0
4 years ago Friendly and attentive We just finished having our floors installed. Both the sales person Curtis and the installers were great to work with.
5.0
4 years ago Superb service It has been a little over a week now with my new floors. I absolutely love them. The process was quick and easy. The store manager Curtis from Cypress South made a special trip to my house, showcasing all the different colors and styles available. Financing was a breeze, and the installation started and finished sooner than schedule. The estimate was 8 days but the crew finished in 2 1/2 days, covering 1,600 sq ft of my house. The process was headache free and all my questions were answered. I highly recommend Floors for Living to all my friends and family. Great job!
5.0
4 years ago Very Good Products And Service My wife and I visited the Katy Grand Lakes store for flooring and met Eric Allaway. We picked out carpet, wood and tile to be installed. Eric helped us with our selections and he made some good recommedations. Once we finalized the products we wanted installed, Eric took care of the scheduling and installations. The service department called the day before and the morning of each installation to confirm a time and with the installers name. Each crew showed up on time, confirmed the product they brought was what we ordered and worked extremely hard each day until the project was done to our satisfaction. We were very pleased with outcome. I would recommend Floors For Living to friends and specifically Eric for his help.
5.0
4 years ago Great Customer Service Ruben Reveles at the Copperfield location was great and easy to work with and did a great job following up after the sale to make sure we were happy.
5.0
4 years ago Very professional John Skidmore was my sales person, and he helped me a great deal finding what I wanted and needed. He came out to the house and checked everything when the guys were through. The guys that came were very professional and after they were through with the floor they put the furniture back in place and left it very clean. I would use Floors for Living again for all of my flooring needs.
5.0
4 years ago Fantastic installation crew Great job from start to finish. Everyone was very professional. The only complaint the fact that they called 3 times to move up the installation date. The crew showed up on time, explained everything they were doing. and made sure that we were inconvenienced as little as possible.
5.0
4 years ago Honest company with knowledgable employees. I had a Shaw luxury vinyl product installed in my upstairs that needed to match my solid hardwood stairs as best as possible so it would still look like the same product, but have the waterproof factor that I needed. Matt who is the manager of the Meyerland location, did an excellent job finding the best color to match my wood and the installers topped off the pleasant experience with a great installation. I was given a great price and great service, I could not have asked for a better experience. I will recommend not just Floors for Living, but Matt Gerken as well every opportunity I get. Thanks again!
5.0
4 years ago Pleased Pleased with the professional shop experience and the two day installation.
4.0