FLOORING 101
As a Shaw Flooring Network (SFN) retailer, we are committed to providing you with the very best service. We go above and beyond to make sure you’re satisfied with the flooring product, service and ultimately, your home. Purchasing carpet, hardwood, luxury vinyl or tile and stone can be daunting, but we are here to help you every step of the way.
Shaw Floors is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Flooring 101
1182 E Thousand Oaks Blvd, Thousand Oaks, CA 91360
805-941-0450
https://shawfloors.widen.net/content/dqn0tmc3r4/web/shaw-logo-bw.webp?quality=85
Price Range:$-$$$$
Reviews
1.0
Nancy N.
2 months ago
1.0
Alberto C.
2 months ago
1.0
Mechelle S.
3 months ago
1.0
Rania H.
3 months ago
5.0
Kristie E.
3 months ago
1.0
Mechelle S.
3 months ago
5.0
Debra G.
5 months ago
5.0
Lauren L.
5 months ago
Fantastic experience getting carpet from Flooring 101. Hector in Sales was great to work with and the team was communicative, fast, and prompt. They even came back the next day to fix one little section that wasn't quite straight. Great customer service!
Anonymous
5 months ago
Thank you for sharing, Lauren. I know our team at Flooring 101 will be thrilled to hear the positive feedback. We appreciate your business!
5.0
Jeff B.
7 months ago
We wanted wood laminate flooring to replace some old carpet in our master bedroom & closet. We shopped the big home improvement stores as well as flooring specialty stores. Keressa at Flooring 101 helped us understand what type of flooring would be best for us (there are a lot of choices!). She loaned us some flooring samples to take home so we could match color and texture to our room. She ordered our chosen flooring, arranged installation and kept us informed. The Flooring 101 installation crew did a great job removing the old carpet and installing our new flooring & new baseboards. We love our finished floor. We got great flooring at a competitive price. Keressa was extremely helpful throughout the process. I highly recommend Flooring 101.
Anonymous
7 months ago
Jeff, thank you for sharing your experience with us. I know our team will be thrilled to hear you love your finished floor. We appreciate your recommendation and business, and look forward to working with you again in the future.
1.0
Rick H.
10 months ago
5.0
Greg K.
11 months ago
5.0
Metal M.
12 months ago
Great selection, really helpful staff, let us take large floor samples home to test.
Anonymous
10 months ago
We appreciate the the positive feedback regarding your experience with Flooring 101. Thank you for your business!
5.0
Brad G.
last year
5.0
Kelli P.
last year
5.0
L F.
last year
From beginning to end, Keressa and the Flooring 101 team (Thousand Oaks location) were great. Even had a small problem after install that Keressa took care of promptly. I ordered many samples and my indecisions never seemed to matter. Once I decided from ordering to install ~ fast! I am in love with my new carpet! I would return to this location and Keressa if ever needed again! Thank you for my gorgeous new carpet! I am thrilled!
Anonymous
10 months ago
Thank you for the kind feedback regarding Keressa and your experience with Flooring 101. We are thrilled to hear you love your new carpet. We appreciate your business, and look forward to working with you on any future flooring projects.
2.0
Janice T.
last year
Nothing but a nightmare from beginning to end. So went in, picked the flooring, finally scheduled the work and they did it. Not telling us that the subflooring needed some reinforcement (this is a mobile-home) before laying the flooring down, only finding out after walking on it ( it sinks down) luckily only in one spot in the laundry room! That was the first oopsie of their workers! Then we opened the panel to the water heater only to find a bunch of left over pieces of flooring and debris just shoved in there! WHAT? Then they did a half-a**ed job of trim, not finishing off the bullnose ends and just leaving them blunt and undone. After a month or more of bugging them they finally had someone go back to fix (took months to get someone) and still have no idea as we do not live there whether this was done properly or not. Promised a $100 dollar gift card (for all the anguish), which has yet to be sent. Call after call, email after email for images of the work done, which they are supposed to take and the gift card I am thinking I will just have to go to BBB and turn them in for bad customer practices and poor customer services. Mind you, we started this back in August of 2021!
1.0
Annie K.
last year
1.0
Syed M.
2 years ago
I called to see if I can get an estimate for the work, they said that I need to come to the store and get the vinyl first. So we went to the store. Three people were working (rather standing around) but none of them said anything to us. We were looking around for flooring and they were just staring at us, rather rudely. Felt like Vivian from Pretty Woman.Got out of there fast and talked to Simi Valley store. Someone showed up the next day to look over and gave us an estimate.
5.0
Kevin K.
2 years ago
5.0
William H.
2 years ago
5.0
Glen J.
2 years ago
1.0
Kathy M.
2 years ago
5.0
Ellen G.
2 years ago
4.0
Ken T.
2 years ago
Nice folks. Helpful. Low pressure.
Anonymous
2 years ago
Ken, thank you for the positive feedback. We appreciate your business!
5.0
Jaelynne L.
2 years ago
5.0
Christine D.
2 years ago
5.0
Anthony R.
3 years ago
5.0
Lenora C.
3 years ago
1.0
Andrew A.
3 years ago
1.0
Paige P.
3 years ago
1.0
Gestur S.
3 years ago
5.0
Tammie B.
3 years ago
5.0
Abbey H.
3 years ago
5.0
Denise D.
3 years ago
Great Service! Ross was amazing and so helpful as we had to try several selections before we chose our final LVT. Highly recommend!!
5.0
Joshua Q.
4 years ago
5.0
Stan W.
4 years ago
5.0
Angie B.
4 years ago
Knowledgeable & Professional
5.0
Steve B.
4 years ago
5.0
Julie S.
4 years ago
We redid our entire house with beautiful wood floors from Flooring 101. The front-end part was easy and Ross was helpful with getting everything set up and ordered. I highly recommend requesting Arturo and his team for demo and install (ask for them before your demo!). They were efficient, professional, and worked hard to give us exactly what we wanted. Arturo was always happy to answer my questions and all the guys brought a positive energy to our home. I would highly recommend using Flooring 101 and Arturo’s team!
5.0
Carri N.
4 years ago
5.0
BeachMom W.
4 years ago
5.0
Adam M.
4 years ago
1.0
Sheena M.
4 years ago
1.0
Barbara K.
4 years ago
5.0
Erika L.
4 years ago
5.0
Rocky V.
4 years ago
5.0
Ocean-Aire M.
4 years ago
5.0
J. J.
4 years ago
2.0
Jasmine M.
4 years ago
1.0
Francis H.
4 years ago
4.0
jennifer a.
4 years ago
5.0
Ross W.
4 years ago
I love it!
Anonymous
4 years ago
Thank you for the kind review, Ross!
1.0
cherrie t.
5 years ago
1.0
Joe A.
5 years ago
5.0
Barbara M.
5 years ago
2.0
Mike G.
5 years ago
Very nice friendly people. Very nice sample displays. The prices are pumped up way high and then they make a deal price for you. The exact flooring that I decided on was bought elsewhere finally when 2 different flooring places on the same street quoted HALF the price of the "deal" price at Flooring 101 for the EXACT same manufacturer, model number and style. In my case I saved over $3,000 on just the flooring material alone. These people are just car salesmen types selling flooring here instead.Obviously they are all on commission getting a piece of the bottom line.
1.0
Barry Y.
5 years ago
5.0
Harley B.
5 years ago
One of my favorite flooring stores.
Anonymous
5 years ago
Great to hear, Harley! Thank you!
5.0
robert L.
5 years ago
Wool carpeting. Impressive display. After the neighboring stores carry wool they had samples from five manufacturers. Awesome
Anonymous
5 years ago
Thank you for the kind review, Robert!
5.0
R. D.
5 years ago
5.0
Susan R.
5 years ago
5.0
LEEANN E.
5 years ago
I cant say enough great things about Flooring 101 Thousand Oaks. From the beginning to the end. Our salesperson was great Ross. The install was great. They knew we were on a tight timeframe as we were moving to a new home and wanted the install prior to the move. They made it happen and carpet is beautiful amazing quality. We had Lowes and Home Depot measure also but in the end Flooring 101 offered better quality options,better customer service ! You wont be disappointed
Anonymous
5 years ago
Great to hear, Leeann! Thank you so much for the kind review, we really appreciate it!
5.0
Lidia F.
5 years ago
Anonymous
5 years ago
Thank you for the great rating, Lidia!
1.0
Elaine B.
5 years ago
5.0
Debbie A.
5 years ago
5.0
Adam S.
5 years ago
5.0
Nima G.
5 years ago
5.0
Marie M.
5 years ago
5.0
Christine B.
5 years ago
4.0
Isaac L.
5 years ago
5.0
Sandra M.
5 years ago
5.0
Brittany J.
5 years ago
5.0
Brandi M.
5 years ago
5.0
Janeen F.
5 years ago
1.0
Gregg L.
5 years ago
1.0
Tania T.
5 years ago
5.0
Tom G.
5 years ago
Friendly and helpful people plus good choices.
Anonymous
5 years ago
Thank you so much for the kind review, Tom!
5.0
Julia h.
6 years ago
Anonymous
6 years ago
Thanks for a great rating, Julia!
5.0
Marlena K.
6 years ago
1.0
Jim J.
6 years ago
1.0
Ellis G.
6 years ago
Anonymous
6 years ago
Hello Ellis - thanks for taking the time to rate us. We'd like to know what we could have done better to get a better review from you. Is there anything specific that made your experience a negative one?
1.0
JAIME G.
6 years ago
5.0
christopher z.
6 years ago
Anonymous
6 years ago
Thanks for the great rating, Christopher!
5.0
Tristan W.
6 years ago
2.0
Kelly D.
6 years ago
3.0
Rose H.
6 years ago
5.0
Daniel G.
6 years ago
5.0
Rob V.
6 years ago
1.0
Bill B.
6 years ago
5.0
Erica M.
6 years ago
5.0
Gregory K.
6 years ago
5.0
Raymond D.
6 years ago
4.0
Gater E.
6 years ago
5.0
Mike R.
6 years ago
4.0
joanne J.
6 years ago
5.0
Doug K.
6 years ago
2.0
Chris D.
6 years ago
1.0
Jodi K.
6 years ago
5.0
Tyler C.
6 years ago
5.0
Chris B.
6 years ago
5.0
Jesse Z.
7 years ago
5.0
Jayne B.
7 years ago
5.0
Marie R.
7 years ago
5.0
Derek C.
7 years ago
1.0
Len N.
7 years ago
1.0
Randall R.
7 years ago
1.0
Toy M.
7 years ago
So sorry guys I hate leaving bad reviews for local business, however, that said How I managed to put up with what a nightmare I went through just to have a staircase installed was just so unacceptable. Looks like an attorney will be involved before this is settled. Installation was great when you finally got around to it. Over a month and a half later. I missed 2 days work over scheduling. Get your act together. Passed the buck from person to person when no answers available. By the way carpet is A-1 which is why I went there in the first place.
5.0
andy r.
7 years ago
I can not speak for the rest of the staff but Russ is great. He listens to what you are looking for, has endless patients, and is very knowledgeable. He helped us find carpet for our first house and we loved it. Now we are looking to him to help guide us on different flooring options for our new house.
5.0
JD S.
7 years ago
5.0
Lynn C.
7 years ago
1.0
Christy M.
7 years ago
5.0
Jerod P.
7 years ago
5.0
Timothy W.
7 years ago
1.0
TobeyTobiah S.
7 years ago
5.0
Ben S.
7 years ago
5.0
Adam M.
7 years ago
5.0
Chiyeko S.
7 years ago
5.0
Barb C.
7 years ago
5.0
Rachel V.
7 years ago
5.0
Linnae E.
7 years ago
5.0
CLEMARS
7 years ago
Not happy
4
Anonymous
7 years ago
"I wasn't going to write this review the first time you requested but I have rethought that decision. I was very pleased with all my purchases and installations and my salespersons in the last 2 to 3 years. Our floor is beautiful as is our carpet. We probably spent $12,000 plus at your store. Why am I displeased? I recommended you to a friend who had a simple request. It didn't require any of your time or effort on your part, just a honest and simple answer. Because he had not purchased his carpet, years ago, at your store, your rep wouldn't give him the time of day and was rude about it. For that, you will not see my business again. Again, my answer to the first question below does not reflect on my salesperson but on the person to whom my friend spoke to."
5.0
Bigboy
7 years ago
Great service!
5
Anonymous
7 years ago
I had a very positive experience with saul the price and quality of flooring 101 cannot be matched in the Oxnard area
5.0
Jeffery P.
7 years ago
5.0
Max W.
8 years ago
5.0
Keri C.
8 years ago
06/15/15 Wonderful Company from Salesman to Installers. Great Service. The Installers were very polite and helpful. The workmanship was outstanding. They did a perfect job. I highly recommend Flooring 101. We had our whole house done with Laminate flooring. They took careful care to make sure every inch was perfect, even in the closets!. They arrived on time and finished whole house in less than 2 days. Clean up was done. Very Happy with Installers!
5.0
Donna N.
8 years ago
5.0
Keely H.
8 years ago
5.0
PatrickJ
8 years ago
Amazing Customer Service
"Amazing customer service! Mike was so incredible to work with! We traveled from Orange County to get our flooring because it was great quality, amazing prices, and great people to work with. We would recommend this place to our friends and family. Thank you so much Flooring 101 for making our floor purchase a wonderful experience!"
5.0
Stephen S.
8 years ago
1.0
Robert S.
8 years ago
5.0
Jennifer h.
8 years ago
5.0
Deborah H.
9 years ago
2.0
Nell R.
9 years ago
5.0
Mando R.
9 years ago
5.0
Connie S.
9 years ago
1.0
Douglas P.
9 years ago
5.0
Frank V.
9 years ago
1.0
Aaron R.
10 years ago
5.0
Sal S.
10 years ago
5.0
Luis C.
10 years ago
5.0
Greg L.
10 years ago
5.0
James M.
10 years ago
4.0
P M.
11 years ago
5.0
P R.
11 years ago
1.0
MJ M.
11 years ago
5.0
Leah P.
11 years ago
5.0
Josh F.
11 years ago
4.0
Spencer B.
11 years ago
2.0
Michael H.
11 years ago
5.0
Sabes S.
11 years ago
5.0
Ross W.
12 years ago