ELITE CARPET & TILE
As a Shaw Flooring Network (SFN) retailer, we are committed to providing you with the very best service. We go above and beyond to make sure you’re satisfied with the flooring product, service and ultimately, your home. Purchasing carpet, hardwood, luxury vinyl or tile and stone can be daunting, but we are here to help you every step of the way.
Shaw Floors is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Elite Carpet and Tile
24530 Redlands Blvd, Loma Linda, CA 92354-4017
909-799-5111
https://shawfloors.widen.net/content/dqn0tmc3r4/web/shaw-logo-bw.webp?quality=85
Price Range:$-$$$$
Reviews
5.0
Sandy Y.
9 months ago
5.0
Mahmoud J.
12 months ago
5.0
Kari G.
last year
5.0
Melanie P.
last year
5.0
Mrv D.
last year
5.0
NANCY N.
last year
Alex and his crew are incredible!! Needed carpet asap and they delivered. Never had such good customer service from start to finish
Anonymous
last year
We are happy you found us, NANCY! You can always count on our friendly service. We cannot wait to see you again when you're in the area!
5.0
Nancy N.
last year
5.0
Daphne K.
last year
5.0
Mark E.
last year
5.0
Michelle W.
last year
5.0
Kyle W.
2 years ago
5.0
Jeff M.
2 years ago
I called Elite Carpet & Tile based on the reviews from google maps. I spoke with Alex and explained to him what I was looking for. I don't live close to their location, but it's close to the property I was buying for, so everything was done over the phone. I discussed with him all the various information I had gathered from online searches and local flooring shops in my area.Alex gave his input and own experiences on the different brands my local shops had shown me. He sent me a few photos over text about what they had available and the colors. He made everything very easy.I had to delay picking up the flooring a couple times, which he said was no problem. The day I picked up the LVP, I called him and he had it ready waiting for me. I didn't realize the size and fitting 600+ sqft of LVP in my little hatchback required a little more than I thought. Since the LVP shouldn't be layed on a curve, he offered a solution of laying some plywood first and had no problem providing it to me without me even asking.In short, Alex was great. I bought everything sight unseen, only text pictures, and everything is exactly as he described. Went beyond what was necessary to help me make sure I could load it all in my car. Will happily go back when I need more flooring.
Anonymous
2 years ago
Thank you for your positive review, Jeff!
5.0
Dianna A.
2 years ago
5.0
Shawn S.
2 years ago
Alex and David were easy to work with and trustworthy. They stayed open late twice to accommodate for my busier schedule so I could see samples, and worked with me on a trust basis which I appreciated and the best part of it all is that I get happy when I see my new floors!
Anonymous
2 years ago
Thank you for your five-stars review, Shawn! We are pleased to know that our fast, courteous, reliable service attracted a customer like you. We hope to interact with you again in the future.
5.0
Debbie D.
2 years ago
5.0
Guide P.
3 years ago
5.0
Timothy C.
3 years ago
5.0
Amber V.
3 years ago
1.0
Darren
3 years ago
I was looking to get carpet replaced at my house - I spoke to Alex, he was cordial and professional. I went into the store and met David, who was also nice. After speaking with David, a carpet was decided and everything seemed smooth. They had expected payment first, which I thought was odd given that I paid all other house-job work after the fact, but based on the good reviews about this company I felt safe about it so I went ahead with it and scheduled a date for the installation.Installation day: the installer was nowhere to be found so I called Alex and found out that the installation was never scheduled. I had taken a day off work to get this done and so the day was wasted. Alex did his best to reschedule as soon as he could, but they were only able to install on a day that I was unavailable so I handed over the key for installation without me there since I couldn't delay it further. The job was a duration of 2 days so the first day I wasn't able to make it, second day I was able to be there for the rest of the job. I expressed to Alex I wanted to be there to look at the job quality and note any inconsistencies that I found on the second day, Alex agreed to the second date. Communication hasn't been great at this point so before the second day installation, I called Alex to confirm and he said it could not be done and the installer was already finishing up. Okay. As I inspected the carpet after the completed job, there were so many spaces along the wall where the carpet was not secured and tacks were not flattened. Practically every step on the stairs I had stepped on the tacks. The carpet was also riddled with strands and extra fibers. Took me 2 hours to clean up since any kind of vacuum isn't able to effectively pick up the ends of the walls without using the handle attachment.Post Job: Alex never contacted me to see if I was happy with the installation NOR contacted me to schedule a time to return the key to my house. This made me feel VERY uncomfortable and was the last straw on top of the delays and lack of communication of status on the job. I called Alex once more to schedule the installer to come and do the fixes and I was done. This company is reasonably cheap in cost, but it's the exact definition of "you get what you pay for".No communication (I was always the one calling), no commitments (No concrete schedule), and little trust.
1.0
Darren
3 years ago
I was looking to get carpet replaced at my house - I spoke to Alex, he was cordial and professional. I went into the store and met David, who was also nice. After speaking with David, a carpet was decided and everything seemed smooth. They had expected payment first, which I thought was odd given that I paid all other house-job work after the fact, but based on the good reviews about this company I felt safe about it so I went ahead with it and scheduled a date for the installation. Installation day: the installer was nowhere to be found so I called Alex and found out that the installation was never scheduled. I had taken a day off work to get this done and so the day was wasted. Alex did his best to reschedule as soon as he could, but they were only able to install on a day that I was unavailable so I handed over the key for installation without me there since I couldn't delay it further. The job was a duration of 2 days so the first day I wasn't able to make it, second day I was able to be there for the rest of the job. I expressed to Alex I wanted to be there to look at the job quality and note any inconsistencies that I found on the second day, Alex agreed to the second date. Communication hasn't been great at this point so before the second day installation, I called Alex to confirm and he said it could not be done and the installer was already finishing up. Okay. As I inspected the carpet after the completed job, there were so many spaces along the wall where the carpet was not secured and tacks were not flattened. Practically every step on the stairs I had stepped on the tacks. The carpet was also riddled with strands and extra fibers. Took me 2 hours to clean up since any kind of vacuum isn't able to effectively pick up the ends of the walls without using the handle attachment. Post Job: Alex never contacted me to see if I was happy with the installation NOR contacted me to schedule a time to return the key to my house. This made me feel VERY uncomfortable and was the last straw on top of the delays and lack of communication of status on the job. I called Alex once more to schedule the installer to come and do the fixes and I was done. This company is reasonably cheap in cost, but it's the exact definition of "you get what you pay for". No communication (I was always the one calling), no commitments (No concrete schedule), and little trust.
2.0
Darren O.
3 years ago
5.0
Eric M.
3 years ago
Excellent service, excellent installation. Alex worked around all my changes and the new flooring is perfect, solid and flawless, amazing on a 70 year old floor!
Anonymous
3 years ago
Eric, we're pleased to hear that you enjoyed yourself and hope you'll be back again soon!
5.0
Charles R.
3 years ago
5.0
Will W.
3 years ago
5.0
Sandy S.
3 years ago
5.0
William H.
3 years ago
I highly recommend Elite Carpet & Tile. They have tons of samples in the showroom and were very generous letting us take them home to see them in our house. They were patient while we picked out the perfect floor. The floors were installed flawlessly and they were meticulous with the baseboards. Couldn’t have asked for anything better. Now we have very nice looking, durable floors to stand up to the dog, kids and pool.
Anonymous
3 years ago
Thank you for the five-stars, William! We look forward to seeing you again whenever you need our services.
5.0
Jessica H.
3 years ago
5.0
Jenni M.
3 years ago
5.0
Rose C.
3 years ago
5.0
Rose C.
3 years ago
We had our vinyl wood look plank flooring installed through Elite and we couldn’t be more pleased! Beautiful job from the installing team of Gabriel and Johnny and thanks to Alex for helping us with our choice of flooring! I would return to this company for my flooring needs!
5.0
Jason M.
3 years ago
5.0
Carol D.
3 years ago
5.0
Cara Y.
3 years ago
5.0
Amy A.
3 years ago
5.0
Emily H.
4 years ago
5.0
Megan B.
4 years ago
5.0
Robert B.
4 years ago
I just want to say, Alex, you're the best, the service and prices are awesome.The bedrooms look outstanding. And the timely manner you helped me out with, was nice, having the crazy schedule I do, you totally accommodated the time to get the job done.The installer was super nice and respectful !!Thanks again!!Robert.
5.0
Dorie S.
4 years ago
Anonymous
4 years ago
Thank you!!
5.0
Marcia M.
4 years ago
5.0
Erwin S.
4 years ago
5.0
Dee B.
4 years ago
5.0
Carissa B.
4 years ago
5.0
Dennis W.
4 years ago
5.0
Alice A.
4 years ago
5.0
Richard R.
4 years ago
Loved working with Alex to pick out new carpet. He was able to schedule the install to work with my schedule. His installer showed up on time, was obviously very experienced, worked efficiently, and left my house looking beautiful.
5.0
Rick R.
4 years ago
1.0
Michelle Q.
4 years ago
5.0
Cori P.
4 years ago
5.0
Camille S.
4 years ago
Alex did a great job in the middle of the pandemic by scheduling our appointment and being sensitive to the social distancing precautions. He took our information over the phone and had samples waiting when we arrived. He was friendly, informative and considerate of spacing.Since our carpet wasn’t in stock, Alex carefully explained the timeframe for ordering our carpet and installation. The information he gave us was spot-on, because everything happened exactly how he had promised.I highly recommend requesting Jose for your installer.He took all precautions considering the pandemic. He was gloved, masked and kept his distance. Not only that, he encountered some unexpected “fixes” that needed to be made in our house. Jose could have easily said “No” and walked away from the installation until we fixed them and rescheduled for another day. Instead he quickly jumped in to help us fix and complete the installation! Wow!Overall, we had an excellent experience with Elite Carpet and Tile. We would highly recommend to anybody!
5.0
JustaGrl Y.
4 years ago
5.0
Bob S.
4 years ago
4.0
Alice A.
4 years ago
David and Alex were very nice and helped us decide on the blinds we were looking for. Very nice store and good prices. When I see the blinds up on my windows I will comment again.
5.0
Bridget V.
4 years ago
5.0
Sally S.
4 years ago
Nice showroom, lots of tile to select from, good service.
5.0
Gary G.
4 years ago
5.0
Cosmo G.
4 years ago
Excellent customer services. Very knowledgeable and got the best price for my floor. Highly recommended.
5.0
Michael R.
5 years ago
5.0
Janelle S.
5 years ago
5.0
Amber V.
5 years ago
5.0
S W.
5 years ago
1.0
Charlie C.
5 years ago
5.0
Dayna P.
5 years ago
5.0
Anthony C.
5 years ago
5.0
Kristin V.
5 years ago
This place is amazing they were so helpful and understanding. Alex helped us pick out the best tile for our shower. I never imagined my shower would turn out this beautiful! Also George did an awesome job installing the tile. I am beyond pleased with how it turned out.
Anonymous
5 years ago
It's great to hear that you're loving those results, Kristin. I'm happy that we were able to help out and get you the best tile for your needs. You can count on the same helpful service if you need anything at all from us in the future. Thanks for showing your support. -Alex D.
5.0
Kristin V.
5 years ago
5.0
boostnhoe
5 years ago
Great customer service and large selection of tiles and carpet.
Anonymous
5 years ago
Great to hear that you enjoyed the selection and that we could provide some terrific service while you were around. We'd love to be able to lend a hand the next time you make it in to see us. Take care. …Great to hear that you enjoyed the selection and that we could provide some terrific service while you were around. We'd love to be able to lend a hand the next time you make it in to see us. Take care.Alex D.More
5.0
Jade S.
5 years ago
0.0
Tricia J.
6 years ago
I am beyond pleased with Elite Carpet and Tile. I used them for my remodel. They installed my Quarts counters, all my flooring, and backspash. I had them re do a shower and install a shower door as well. They also did some baseboards, installed my new sinks. I was pleased with everything they did. Owner is on top of every detail, responds immediately to any requests . Their installers are top notch, going above and beyond. It's really hard to find a professional company that is honest, has great product and awesome service. My job was not easy and they executed every part of it with ease. Timelines were spot on and really just a pleasure to find a "one stop shop". You can't go wrong using Elite.
5.0
Liz M.
6 years ago
5.0
Michelle D.
6 years ago
5.0
Kathy G.
6 years ago
Alex is very helpful and professional!
Anonymous
5 years ago
Thank you for the excellent review, Kathy! You can be sure to expect the same helpful, professional service if there's anything I can do for you in the future. Hope all is well. -Alex D., Owner
5.0
john s.
6 years ago
Anonymous
5 years ago
John, thank you for the review! If we can ever lend a hand, please reach out. -Alex D.
5.0
Alan S.
6 years ago
The crew at elite were very patient with us encouraging us to take home sample after sample until we found the perfect product. The work started on time and progressed as expected. I am very picky about quality of work and George and crew exceeded my expectations. Everything was completed to my satisfaction at the agreed upon price. The stone work was top quality and the baseboards are perfect. Look around but expect to buy from Alex and his crew.
Anonymous
5 years ago
Alan, when it comes to making decisions about how your home will look, you should always count on patient, encouraging service. I'm happy we were able to lend a hand and exceed your expectations. Hope you won't hesitate to reach out if there's anything more we can do in the future. Take care. -Alex D.
5.0
Alan S.
6 years ago
5.0
Robin N.
6 years ago
5.0
Ryan M.
6 years ago
5.0
Lloyd B.
6 years ago
5.0
Jeanette H.
6 years ago
5.0
Denise I.
7 years ago
5.0
Rob V.
7 years ago
5.0
Francisco Z.
7 years ago
Anonymous
5 years ago
Francisco, we're grateful for the support! If you need anything else, don't hesitate to give us a call. -Alex D.
5.0
Nancy B.
7 years ago
5.0
Jen B.
7 years ago
5.0
Jody R.
7 years ago
Alex and his crew have given great service for both my own property and that of my real estate clients.
Anonymous
5 years ago
Appreciate the support, Jody. You can expect more of the same terrific service the next time there's anything I can do to lend a hand. Hope all is well. -Alex D.
5.0
Bernd S.
7 years ago
1.0
Brianna H.
7 years ago
5.0
L D.
7 years ago
5.0
Michelle F.
7 years ago
5.0
Johanna S.
7 years ago
5.0
Maisie M.
7 years ago
5.0
Dawn W.
7 years ago
5.0
Terrie T.
8 years ago
5.0
Chris T.
8 years ago
5.0
Odessa J.
8 years ago
5.0
John W.
8 years ago
5.0
Ellen G.
8 years ago
5.0
Cindy A.
8 years ago
5.0
Barbara W.
8 years ago
5.0
Matthew R.
8 years ago
5.0
Julia S.
8 years ago
5.0
J B.
8 years ago
5.0
Sarah E.
8 years ago
5.0
Shelly B.
8 years ago
5.0
Rose F.
8 years ago
5.0
Debby W.
8 years ago
5.0
Andrea A.
8 years ago
5.0
Debby O.
8 years ago
5.0
Todd W.
8 years ago
5.0
Adrian R.
8 years ago
5.0
Leigh G.
8 years ago
5.0
Baseball H.
8 years ago
Great price and good quality work.
5.0
Sabrina C.
9 years ago
5.0
Rebecca P.
9 years ago
5.0
Robert K.
9 years ago
5.0
Ahmed A.
9 years ago
5.0
Yendis B.
9 years ago
5.0
Dean S.
9 years ago
5.0
E R.
9 years ago
5.0
Maria 9.
9 years ago
5.0
John A.
9 years ago
5.0
Debbi N.
9 years ago
5.0
Mark V.
10 years ago
4.0
K H.
10 years ago
5.0
Marsha M.
10 years ago
5.0
Maria B.
10 years ago
5.0
Tony C.
10 years ago
5.0
Kathy V.
10 years ago
5.0
Yeraldin Q.
10 years ago
5.0
Sandy S.
10 years ago
5.0
Dale V.
10 years ago
5.0
Kerri M.
10 years ago
5.0
W R.
10 years ago
5.0
Clay M.
10 years ago
5.0
Phil B.
10 years ago
5.0
Roy W.
10 years ago
5.0
Bob C.
10 years ago
1.0
Amy Y.
10 years ago
0.0
Donald B.
10 years ago
5.0
Cynthia S.
10 years ago
5.0
Alan R.
11 years ago
5.0
Richard Z.
11 years ago
5.0
Richard Z.
11 years ago
1.0
Younghee W.
11 years ago
1.0
Younghee W.
11 years ago
5.0
Patti D.
12 years ago
5.0
Jessa Y.
12 years ago
5.0
Jessa Y.
12 years ago
5.0
Ray A.
12 years ago
5.0
Ray A.
12 years ago