ALAN'S FLOORING
We are a family-owned and operated full service flooring retail store that carries all the major flooring brands.
As a Shaw Flooring Network (SFN) retailer, we are committed to providing you with the very best service. We go above and beyond to make sure you’re satisfied with the flooring product, service and ultimately, your home. Purchasing carpet, hardwood, luxury vinyl or tile and stone can be daunting, but we are here to help you every step of the way.
Shaw Floors is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Alan's Flooring
602 Veterans Memorial Blvd, Cumming, GA 30040-2712
770-889-7558
https://shawfloors.widen.net/content/dqn0tmc3r4/web/shaw-logo-bw.webp?quality=85
Price Range:$-$$$$
Reviews
5.0
Jeff R.
5 months ago
Great experience. The communication, quality and availability of products is better than anywhere else. Highly recommend!
5.0
Tracey C.
6 months ago
I would recommend Alan's Flooring over and over again. We recently moved to Forsyth county and they are the first and only company we've dealt with during our remodel (out of 4 other companies) that was great from start to finish. The price, communication, workmanship, etc was incredible.
5.0
Matthew H.
6 months ago
Great guys and excellent service!
5.0
Tyler D.
6 months ago
Richy was the sales consultant and did an exceptional job matching the hardwood in our house. The install crew was excellent. They found an issue where the subfloor was raised and were able to fix the issue and ensure we didn’t need to install a raised threshold. The crew also made sure the rooms were spotless before they left. I’d highly recommend Alan’s Flooring, Richy and the install crew.
5.0
Sherry B.
7 months ago
5.0
Mallory H.
7 months ago
5.0
Brie W.
8 months ago
This is the 3rd time we have hired Alan's for our flooring. They did our upstairs (from carpet to LVP) in June 2022 then our main floor bathroom and laundry (tile to LVP) in Feb 2023 and now most recently our basement (carpet and tile to LVP). I can't say enough great things about Alan's! Their service is top notch, the team is efficient and polite and the end result is amazing! We love Alan's! I've attached few pics. The new flooring is part of a larger remodel; not yet complete, but wanted to show off the floors.
Anonymous
7 months ago
Thanks Brie, we appreciate you sharing your experience with others! We have enjoyed working with you and our glad you are happy with the results. Thank you for supporting our family business!
5.0
Kat W.
10 months ago
The entire experience was amazing!! Gaby, Jesus, Alan, and the installation team were all friendly, knowledgeable, and so easy to work with. Plus my new floors look INCREDIBLE!! I'm happy with the process and the result.
Anonymous
10 months ago
Thanks Kathleen that means a lot! We are happy everything turned out great and we hope you enjoy your new floors!
5.0
Shanna M.
10 months ago
Alan’s flooring has been absolutely amazing to work with. We stopped by the showroom last week after one of my friends recommended them to me. We were looking for some advice/guidance on carpet for our stairs and an estimate. We received an estimate SAME DAY! In less than a week install was completed by their install team and we couldn’t be happier. The installers were friendly, professional, and on time! If you need someone to assist with your flooring needs please see Alan’s Flooring, I cannot recommend them enough!
5.0
Chad E.
11 months ago
Alan's Flooring has a spectacular team! We decided to upgrade our carpet and padding upstairs in addition to replacing baseboards that were destroyed. From my first conversations with Brandon and Gaby, I knew I was in good hands. They are very knowledgeable, friendly, and will do what it takes to get the job done right. Communication is key in any business and they are on top of it and extremely responsive and willing to work with you. I went through 4 estimates and the carpet and labor costs were much lower though Alan's. This is a family owned business and they understand how to keep customers coming back. The new carpet looks and feels great. Highly recommended!
Anonymous
11 months ago
Thanks, Chad we really appreciate it. We enjoyed working with you and we hope you enjoy your new carpet!
5.0
Brian W.
11 months ago
Alan's flooring replaced our hardwood floors damaged by a water leak. The crew did a great job. The old floor was glued down and only 15 months old so it was very hard to remove.Would highly recommend.
Anonymous
11 months ago
Thanks, Brian. We appreciate you taking the time to leave us a review. Thank you for your business!
5.0
Marie B.
11 months ago
Great experience. Installed our carpet within a few days. They did a great job. They have lots of flooring to choose from at the store.
5.0
Jesus B.
11 months ago
5.0
Amit S.
12 months ago
Gr8 experience right from selection of hardwood to installation. Highly recommended !
5.0
Christina E.
12 months ago
We had a great experience at Alan’s Flooring. We went to multiple stores to get quotes for carpet. The carpet we ultimately chose was double the price at another store.The customer service was also Amazing!! I highly recommend Alan’s flooring to anyone!!
5.0
Bhanu K.
12 months ago
Awesome Experience. Outstanding customer service.
Anonymous
12 months ago
We really appreciate you taking the time to share your positive experience with our company. Thank you for choosing us for your flooring needs!
5.0
William D.
12 months ago
Very professional and did a great job!
Anonymous
12 months ago
Thank you for taking the time to leave us a review. We appreciate your business!
5.0
Jeff M.
12 months ago
The service was amazing, and the install was quick. My new go to for carpet. As a realtor that was very helpful in getting the house finished out and on the market.
Anonymous
12 months ago
Thank you for taking the time to share your positive experience with our company! We look forward to continue doing business with you!
5.0
Cody H.
last year
The team that installed our carpet and new flooring on our stairs were great! Gaby and her team were great throughout the entire process! Highly recommend to anyone for their flooring needs.
Anonymous
12 months ago
We appreciate you taking the time to leave us a review. We really appreciate your feedback. Thank you for choosing us for your flooring needs!
5.0
Nathan W.
last year
I’ve used these guys on multiple projects. They are very responsive, attentive to budgets, have some fantastic installers, and leave no room for complaint. Repeat business is my strongest compliment. What more can I say?
Anonymous
12 months ago
Thank you for taking the time to share your positive experience with our company. We appreciate the repeat business and all the recommendations sent our way!
5.0
Mike W.
last year
We had Alan's replace our carpet downstairs and are very satisfied with the price and the installation. We had another company quote apples for apples and Alan's was 10% less. We highly recommend Alan's if you are looking for new flooring!
Anonymous
12 months ago
Thank you for taking the time to share your positive experience with our company. We highly appreciate the review!
5.0
Beck P.
last year
Amazing job, very knowledgeable and professional.
Anonymous
12 months ago
Thank you for taking the time to leave us an amazing review. We appreciate your business!
5.0
Johann T.
last year
Awesome service! Very happy with price and result.
Anonymous
12 months ago
We highly appreciate you taking the time share your amazing experience with our company. We're glad that everything turned out great and that you are happy with the results!
5.0
Kathy A.
last year
4.0
David O.
last year
Anonymous
12 months ago
Thank you for taking the time to leave us a review. We appreciate your business!
5.0
Ryan A.
last year
Quality work with amazing customer service!
Anonymous
12 months ago
Thank you for taking the time to leave us an amazing review. We appreciate your business!
5.0
Vance K.
last year
Our new carpet and LVP look excellent. The installation crew was friendly and knowledgeable. They were careful moving our furniture around and cleaned up quite well. The salesperson was great as well. No trying to upsell. A great experience from start to finish.
Anonymous
12 months ago
Thank you for taking the time to leave us a review. We really appreciate you for sharing your positive experience with our company and for choosing us for your flooring needs!
5.0
Nikolay Z.
last year
Very helpful staff. Good selection
5.0
Carl S.
last year
We don’t buy flooring often, but I can’t imagine it going more smoothly than our recent transaction with Alan’s Flooring! We decided to replace tired carpet upstairs with hardwood and these guys knocked the ball out of the park for us - better product selection, better schedule, better pricing and superior installation quality! We wouldn’t hesitate to use them again and we highly recommend the entire Alan’s team!
5.0
Colleen V.
last year
The staff members are amazing The team that came out to do the floor was absolutely wonderful very neat very clean job very thorough never trying to oversell anything absolutely fabulous would recommend to all my friends and family quality work
5.0
Eric D.
last year
5.0
Doug D.
last year
We just had new floors installed throughout our entire house and I can’t say enough about this company - family owned and operated, knowledgeable staff, amazing selection, a showroom where you can view and take home flooring samples, fair pricing (even some great sale prices), the best and most experienced installers. Our home presented some interesting challenges after the old floor was removed and they knew exactly how to correct. Great communication from start to finish. 100% satisfied and therefore highly recommend!
5.0
Douglas H.
last year
Great experience with the team at Alan's Flooring. Everyone was very professional and helpful. The installers were on time and ensured everything was cleaned up and move-in ready. And yes, the floors look great! Highly recommend Alan's Flooring -
5.0
Omar C.
last year
Just had our upstairs carpet replaced with LVP and we are so glad we used Alan’s Flooring for the job! Everyone was very helpful, attentive, courteous and patient in every step of the process from initial selection of the flooring to design recommendations to the actual work that was completed. They even came back immediately the next day after work was completed to fix minor items with the crown molding! Highly recommend using Alan’s for all your flooring needs!
5.0
Eddie G.
last year
Jesus...My wife and I wanted to send you the photos of the finished flooring installation.As the photos illustrate the product meets the eye well.The installation team's workmanship and attention to detail was a fresh experience of quality.From the beginning with the store visit to the conclusion with cleanup, Alan's Flooring in our mind has a distinct advantage, a positive customer experience.Thank you;Eddie G.
Anonymous
12 months ago
Eddie, thank you for taking the time to leave us such a great review! It was a pleasure working with you and your wife. Thank you for choosing us for your flooring needs! -Jesus
5.0
Ryan H.
last year
Best floors at a great price
5.0
Leslie T.
last year
We have been working with Alan's Flooring for almost ten years. They have always been a pleasure to work with! They are honest, dependable, and thorough in tending to details. Jesus has been wonderful to work with, and we love spending our money with a small, privately owned family business.
5.0
Tanya J.
last year
5.0
Scott F.
last year
Excellent communication and service. Thanks!
5.0
Leigh C.
last year
Highly recommend! Very friendly, professional and timely. My floors look amazing!!
5.0
Leigh B.
last year
5.0
Mike S.
last year
Alan's Flooring came out and carpeted 15 steps for us leading to the basement and the entire process and experience was flawless. Excellent quality carpet, pad and the install was perfect. Very nice job cleaning up too. Thank you everybody that was involved.
5.0
Lil M.
2 years ago
I have been using this company for more than 20 years, for my home and my business and they really are the best, in price and service, I recommend them, great family business
5.0
Kristen D.
2 years ago
Alan’s Flooring did a fantastic job. We had a tight turnaround time to get the new floors installed before moving furniture into the home. They were able to get it installed within a week after we approved the quote. The installers arrived on time the day of installation. They walked me through everything and asked for my approval on a section where we were having the existing carpet stretched. They throughly cleaned up after the installation was completed. The new flooring was adding to an existing flooring of engineered hardwood. The transition between the existing and new was perfect as if it was done on the original installation from 5 years ago.We will use them again for our next job.
5.0
Charlie N.
2 years ago
Needed quality flooring installed in my basement quickly to list the home for sale. Alan's Flooring delivered and installed next day thanks to the help of my salesperson, Richy. The job looks great and I highly recommend them!
5.0
Emily M.
2 years ago
Easy to work with to pick out flooring. They did a great job installing the flooring. I would use them again.
5.0
ALAN M.
2 years ago
Great People, great install Team, and quality product. Would for sure recommend the folks for all your flooring needs!
Anonymous
2 years ago
Alan, thanks for your great review and taking the time to give us feedback. We value your opinion and look forward to working with you again!
5.0
Joe M.
2 years ago
We've struggled to find good, reliable contractors since we moved into our home a few years ago. Alan's Flooring was responsive and flexible from the start. I shared some ideas for what we were interested in and within a couple days a representative came to our home, confirmed the room's measurements, and shared samples with us. Within a week, the floor was installed! The installation team was courteous and professional, the floor looks great. We couldn't be happier, thank you!
5.0
Kenny S.
2 years ago
1.0
Fury T.
2 years ago
Ghosted... They came out, spent an hour speaking with us. They told us they would have a quote in our hands by later that day or the next... a week later, still no quote in hand, we called and left a message asking for the quote. Never heard from them again.
Anonymous
2 years ago
Thank you for leaving your feedback. According to our records, all of our quotes have been sent. We have been having a lot of issues with our previous email provider and are in the process of switching over because a lot of emails would end …Thank you for leaving your feedback. According to our records, all of our quotes have been sent. We have been having a lot of issues with our previous email provider and are in the process of switching over because a lot of emails would end up in spam. If you would like to us a call and ask for Jesus, I will make sure that you receive your quote. If not, we understand and wish you the best. Thank you!More
5.0
Christen S.
2 years ago
I absolutely love my new carpeting! And installation day was a breeze. They were fast and there was great communication throughout. Highly recommend!
5.0
j (.
2 years ago
We recently had some water damage from a bad sink install and our plumber put us into contact with Alans to repair the flooring. From start to finish, everyone was professional and went above and beyond to finish the job to our liking. We couldn't be happier with the results. Even some difficult issues that came up due to the water damage as well as moving custom built in furniture, Alans finished the job with great care.
5.0
rhonda c.
2 years ago
5.0
Josh J.
2 years ago
First rate products and expert installation. Extremely professional, fast service. I highly recommend Alan's flooring.
5.0
Taz R.
2 years ago
We were very satisfied with the purchasing experience from Alan’s Flooring. Family owned business. Arrived on time and installation completed as described. The owner came the day of the installation to make sure everything was done to mine and his satisfaction. I’ve recommended Alan’s flooring to many of my friends. Will do business here again.
5.0
Laura F.
2 years ago
5.0
Carol C.
2 years ago
We appreciate the professionalism of Alan’s flooring. Brandon helped us select the perfect carpet for our stairway, Garcia and the crew laid our vinyl plank flooring perfectly and very quickly, and Garcia made our porcelain bathroom tile look wonderful. We like to patronage local businesses and would use them again. Thanks to Jesus for taking care of us.Tom and Carol Cain
5.0
Lori S.
2 years ago
Excellent service @ an excellent price! I highly recommend Alan's Flooring!!
5.0
Mark B.
2 years ago
Alan's Flooring did a great job on my home office carpet. I needed only 1 room (12x13) done at the moment and they not only came in under budget but got it done fast!! The team gave us several options to meet our needs with pressure to put something in that was more expensive ( like all the other places I contacted). Their installers were polite, fast and friendly. They earned high praise all around!!
5.0
Tyler A.
2 years ago
1.0
Tammi D.
2 years ago
5.0
Ruth B.
2 years ago
5.0
Dan D.
3 years ago
I needed carpet stretched in one of my rooms. Jesus Delgado came out on time and did an amazing job. I'll use them again the next time I need flooring done.
5.0
Kevin L.
3 years ago
I have been waiting to review for almost a year to make sure I was happy, and I will keep it short and to the point. I am very Happy with our tile floor. I love walking on it I love how it looks, feels, everything. I thought I would have immediate buyer remorse just because of the price (tile expensive no matter where you go)... nope, love it. I felt like what we got was great quality for a very competitive price.
5.0
Jane B.
3 years ago
Excellent company to do business with. The sales staff, estimator and installation crew were all top notch. Alan's Flooring has all our business in the future. Dan and Jane Blyseth
5.0
James F.
3 years ago
5.0
Chanda C.
3 years ago
The entire process from selecting the carpet to measurement and installation was easy and enjoyable. This is a fantastic business! We will use Alan’s for future flooring needs!
5.0
Robyn N.
3 years ago
Friendly, Fast, and affordable. Alan's flooring followed up quickly and followed through.
5.0
Tim H.
3 years ago
I recently worked with Jesus at Alan's Flooring to have carpet and padding installed in my basement. His team did a great job! They were prompt, fast, clean, and affordable. They did an all-around great job and I would highly recommend their services. Note, I worked with Jesus a few years ago to have carpet installed upstairs and he did an equally impressive job.
5.0
Donna M.
3 years ago
This summer, Alan’s Flooring has provided Shaw vinyl flooring and installed Shaw Anso Nylon carpet in my home. They are extremely efficient and timely. As this is a family owned business, they are expertly trained in their jobs and accommodating to their customers. Highly recommend this company and their staff.
5.0
Conglin
3 years ago
Reasonable price and super customer service! The crew was so nice helping us choosing the right carpet and figured out a schedule that worked for us. Definitely coming back when we need carpet replaced for our basement!
5.0
Roberto V.
3 years ago
Great experience working with then during the floor selection and the quote process. They installed the floor in my 2 bedroom condo in 2 days, followed all the building protocols (hallway carpet protection, etc) the floor was perfectly installed and I am very happy with the results.
5.0
Dennis R.
3 years ago
5.0
DJ K.
3 years ago
Incredible customer service!!! Daisy was not only able to help me match the exact flooring I needed but also get me a great deal on it as well. She was helpful and professional in all our interactions - sending me pictures of the flooring and invoices via text since I don’t live close and couldn’t come by the store prior to ordering. I’m so thankful to have found Alan’s flooring and would recommend them to everyone!
5.0
Gargi S.
3 years ago
5.0
State S.
3 years ago
Excellent people. Good coffee. Wonderful selection. Very competitive prices. I recommend them.
5.0
Suzanne
3 years ago
5.0
J H.
3 years ago
The people and crew were very helpful and very conscientious. They take great care with my furniture and belongings when they moved things and the floor looked great when they finished. They were fast and even dusted everything that was accessible before they left.
5.0
John H.
3 years ago
quality workmanship and product. Very conscientious my home and belongings. Would happily recommend them.
5.0
Alan H.
3 years ago
Great job from quote to completion! Great friendly people to deal with. Floor looks great!
5.0
Sarah D.
3 years ago
Alan's did two jobs for us and provided excellent service both times. They have a good selection of high quality products. Pricing was transparent and scheduling easy. Work was great quality, finished quickly, cleaned up well afterwards. The crews were friendly and put furniture back just where I asked. They were very careful with our belongings and hardwood floors near the work area. I would use them again and recommend them without hesitation.
5.0
Kelly K.
3 years ago
Family owned business. Replaced carpet, many choices and good prices. Installation was quick and guys did an outstanding job. Would definitely use again.
5.0
Joel U.
3 years ago
We had a wonderful experience installing LVP in our home. Prices were very competitive if not better than several quotes we received. Jesus was very knowledgeable and was able to answer all our questions. He went above and beyond to make sure the job was to our satisfaction. The install team was friendly and clean. They did a wonderful job! Such a great business!
Anonymous
3 years ago
Thank you for taking the time to leave us review! We're glad that we were able to help you with your flooring needs and appreciate the feedback!
5.0
Shannan H.
3 years ago
This is the second time we have used Alan’s and both times they have done a beautiful job!
5.0
Joseph S.
3 years ago
Excellent work. Arrived on time, did a great job and cleaned up nicely afterwards.
5.0
Beth
3 years ago
The team at Alan’s flooring is all about customer service. They were extremely helpful during the decision making process and did an amazing job with the installation of the hardwoods and carpet. Any issues I had were resolved quickly. Thank you for helping me update my home. I love it!
5.0
Mark A.
3 years ago
Start to finish, great experience. Friendly and knowledgeable staff, professional installation, and great pricing. We’re customers for life.
5.0
Carrie E.
3 years ago
Alan’s Flooring replaced our carpet in the basement. They were quick, efficient and did an amazing job!
5.0
Dianna P.
3 years ago
5.0
Rosemary W.
3 years ago
5.0
HU-197606878
3 years ago
Quality product and workmanship. They’ve sold us both carpets and hard wood flooring. A great family run business with unmatched integrity!
5.0
Teresa C.
3 years ago
I’m so glad I chose Alan’s Flooring. Gaby has been so patient with me and my questions and going back and forth on my decisions on flooring. The installation was fast and the floors look great!!! They are so easy to work with.
5.0
Laurie B.
3 years ago
Flawless experience from picking out my new carpet to installation. I wish everything were this easy. Gaby was very helpful in helping me choose the best carpet for my needs and budget, installation was quick and clean, and the online option to sign and pay was convenient.
5.0
Kevin W.
3 years ago
The entire process happened as promised. The measurements, estimate, and installation. Gaby was a pleasure to work with and the installation of the hardwood floor matches the existing floor perfectly. I recommend Alan’s Flooring for sure.
5.0
Denise T.
3 years ago
I had my home for sale and desperately needed the carpet replaced. My agent called Jesus on Friday. Saturday he was at my home and carpet was installed Monday. Great guy and his installers were very careful with my new paint job. Highly recommend
5.0
Patricia C.
3 years ago
We live our new floors! The crew was in and out in one day. They did a beautiful job and left our house as clean as possible, even taking the time to clean fingerprints off the fridge. The attention to detail and the level of professionalism demonstrated by the install crew was phenomenal.
5.0
Gayle
3 years ago
We recently had the opportunity to work with the team at Alan's Flooring and our entire experience from determining what type of flooring would be best for our home to final install could not have been a better experience. All our questions were answered by their knowledgeable team members and quotes were provided on several flooring options to assist in our decision making. Care was taken to be sure our flooring area was properly prepped and the work was handled in great detail all the way through to the clean up at the end. Jesus and the team at Alan's Flooring provide wonderful - and hard to find - customer service and they excel and making sure the customer is happy. We'll recommend them to anyone who asks and look forward to working with them again in the future.
5.0
Susan H.
3 years ago
Wonderful, friendly experience. Went out of their way to find what we were looking for. Highly recommend.
Anonymous
3 years ago
Thank you for taking the time to leave us a review Susan! We're glad that we were able to find what you were looking for!
1.0
remi b.
3 years ago
9:56am on Tuesday and the store is closed. Called and went to voicemail. Drove 20 minutes for nothing.
Anonymous
3 years ago
Hi Remi, I'm sorry you had this bad experience, however, you may have the wrong business since we were open all day on Tuesday from 9:00-5:30.
5.0
Elizabeth C.
3 years ago
Alan’s Flooring was awesome!! From the initial visit where my rooms were measured to the end when the install crew was leaving, every detail was taken care of for me. The process was clearly explained and that was exactly what happened. I chose Stanton products which are beautiful!!! The install crew was able to recarpet 7 bedrooms and a stair case and then install LVP in 400 sq feet of basement in a day and 1/2. The crew was polite, very nice, professional and FAST!!! I really could not be happier and would recommend Alan’s to everyone!!!
Anonymous
3 years ago
Thank you for taking the time to share your positive experience with our company Elizabeth! We're glad that we were able to provide you with a smooth and quick installation process. We appreciate your business!
5.0
* o.
3 years ago
Their showroom was impressive...any type of flooring...they do it! Prices are more competitive than the home improvement stores and their service...outstanding! Gabby listened to my needs, assisted me with my selection and explained to me different options available. Never any pressure, very professional and customer focused. They treated me like their #1 customer even though their phones were constantly ringing and the foot traffic into their showroom was nonstop. They provided me a quote right away and were upfront with their costs. They checked the stock and gave me an accurate estimate for earliest date of installation. They penned me in for the date I wanted. The installer, Victor, showed promptly, surveyed the worksite and got to work right away. They worked fast and professionally, they were done within couple of hours and not a spec of dust left behind! Jesus followed up promptly with me after the installation and ensured everything was to my expectations! They far surpassed my expectations, their prompt follow-ups and customer service are benchmark, they make you feel special! I will only go to them for all my flooring needs!
Anonymous
3 years ago
Thank you for taking the time to post this detailed review! We're glad that we were to provide you with excellent service from start to finish. Thank you for the opportunity to help you with your flooring needs. We look forward to continuing doing business with you!
5.0
Judy K.
3 years ago
Alan's flooring team is perfect. From estimate to installation, they were very on time and helped to meet my budget. After installation, we had a bit of problems on the floor, but they fixed it immediately. The carpets look good as well. Lvp floors look very good too. Thanks Alan's flooring, my house looks very good after finishing the floor. Highly recommend.
Anonymous
3 years ago
Thank you for taking the time to share your positive experience with our company Judy! We appreciate your transparent review and the opportunity to fix the issue that arose. Thank you for posting the before and after pictures!
5.0
Cat S.
3 years ago
Great experience beginning to end!
5.0
tommy s.
3 years ago
Just purchased this Dream Weaver - Malibu 3740 carpet from them and installation. It's going to look good and give a nice contrast with the wall colors.On 1-16-21 Their crew installed the new carpet and it looks great. They do good work and we're really happy with the price and installation.
Anonymous
3 years ago
Thank you for taking the time to leave us a review Tommy! We really appreciate your feedback and your business!
5.0
Erin F.
3 years ago
I love that the company texts! That is so convenient. Gaby was responsive, (even after hours!) and the crew was great. They did a stellar job and were conscientious cleaning up the mess. I’d definitely use them again and highly recommend Alan’s Flooring to everyone!
Anonymous
3 years ago
Thank you for taking the time to leave us a review Erin! We're glad that our texting/webchat feature made the process more convenient for you. We appreciate your business!
5.0
Brad J.
3 years ago
I'm so happy with the price i was quoted and the excellent workmanship of the installers! Honest, reliable, hardworking and helpful staff all the way around! No one will beat their price for the quality carpet that was used on my job! Great correspondence with Gaby from the showroom and she helped me narrow down a good color which is a big deal for me considering I'm color blind! Don't be fooled by the big carpet giants and use Alan's flooring and I promise you won't be disappointed!
Anonymous
3 years ago
Brad, thanks for taking the time to leave us this wonderful review! We are glad we were able to find the carpet that was the best fit for you. It was a pleasure working with you!
5.0
Steve G.
3 years ago
5.0
Brigette A.
3 years ago
Just moved to the area and wanted to support a local business. Was extremely pleased with the service and workmanship of Alan's Flooring. Jesus provided excellent service and promptly remedied a problem from the carpet manufacturer. Overall, very happy with my experience. Highly recommended.
Anonymous
3 years ago
Brigette, thanks for taking the time to share your positive experience with our company! We are glad we were able to resolve the manufacturer issue and that you were happy with the final outcome. We appreciate your business!
5.0
Jessica B.
3 years ago
I couldn’t be happier with the process from start to finish! Jesus and his team were great and delivered everything as outlined. They have a great selection of flooring and are very knowledgeable.
Anonymous
3 years ago
Thanks for taking the time to leave us a review Jessica! We are glad you had a great experience with our company.
5.0
Rob Y.
3 years ago
Simply put, working with Alan's Flooring was a wonderful experience. First, they came out to take measurements and walked us through the process. Then the staff at the store kindly educated us on the many high-quality products available, patiently answering our questions along the way. Once we narrowed our flooring choices down, we were provided with quotes for each. We were able to take samples to compare in our home. Once we made the final decision, the materials were ordered and work was scheduled. The materials arrived and work was able to start ahead of schedule. The crew arrived on time and worked tirelessly until all the work was done, including removal of all old flooring--a combination of linoleum, hard wood, carpet, and tile--and installing new LVP flooring for our mudroom, kitchen, dining room, entryway, hallway, and hallway bathroom. The quality of work was exceptional, and the crew went above and beyond expectations, including thoughtful solutions to a few unanticipated issues caused soley by the previous flooring material and the way it was installed. It was easy to see they place customer satisfaction as their highest priority. We absolutely loved working with this family-owned business and look forward to working with them again for future projects.
Anonymous
3 years ago
Thank you so much for taking the time to share your positive experience with our company! I know future potential customers will appreciate this informative review that explains step-by-step how the process works with our company. We appreciate you choosing us for your flooring project, it was a pleasure working with you!
5.0
Van M.
3 years ago
Alan's provides quality flooring, great installation at a reasonable price. We are very happy with the two jobs they have done for us!
Anonymous
3 years ago
Thank you for taking the time to leave us a review Van. We appreciate your business!
5.0
Natasha W.
3 years ago
I cannot say enough positive things about this company. The quality of work is above and beyond, and every single person you will come into contact with during your project is a delight! This family owned business deserves 5 stars across the board. They are helpful, knowledgeable, fair, and have amazing work ethic. We will be using them for any flooring needs within our home.
5.0
Van M.
3 years ago
5.0
Natasha W.
3 years ago
I cannot say enough positive things about this company. The quality of work is above and beyond, and every single person you will come into contact with during your project is a delight! This family owned business deserves 5 stars across the board. They are helpful, knowledgeable, fair, and have amazing work ethic. We will be using them for any flooring needs within our home.
Anonymous
3 years ago
Thank you for taking the time to share your positive experience with our company Natasha. We look forward to continue doing business!
5.0
Roger L.
3 years ago
5.0
Peggy F.
3 years ago
I have used Alan’s flooring on 2 separate occasions and was very pleased with their work,prices and service. They do not try to over sell you and give you a good product in the price range you want. They are very helpful and polite. The men who installed the carpet and hardwood were very efficient and did a great job of cleaning up afterwards. I highly recommend them !
Anonymous
3 years ago
Thanks for taking the time to leave us a review Peggy! We're glad to hear you had a great experience on both occasions.
5.0
Maryanne O.
3 years ago
Very satisfied with Alan’s Flooring installation of hardwood and engineered floors throughout my home. They did a beautiful job and was professional throughout. I will definitely recommend them.
5.0
Kyle S.
3 years ago
Great Business, Great Price, and Great Service!
Anonymous
3 years ago
Thank you for taking the time to leave us a review Kyle!
4.0
Reena V.
3 years ago
Anonymous
3 years ago
Thank you for taking the time to leave us a review Reena. We appreciate your feedback!
5.0
Savannah O.
3 years ago
Everything was done on time, with good communication, and at a reasonable price. Best of all the work was without flaw! Thanks a lot Alan’s flooring for helping us with our bathroom tile.
Anonymous
3 years ago
Thank you for taking the time to share your positive experience with our company, Savannah. We appreciate your business!
5.0
Deana M.
4 years ago
Recommend Alan's Flooring - our experience was top notch. We got estimates from national and local flooring companies to have all of our main floor replaced. Did our homework, so knew what to look for. The national companies were fancy with their lasers and computers onsite. Alan's Flooring was competitively priced, and it's important to note that their product was of much higher quality. Also liked that their floor samples were bigger, giving us a better idea of how the flooring will look in our home. A big plus for us was that they were locally owned, and that the installers were not contractors, but part of the family that owns the store! A rare find. The installation was flawless, and two weeks later we have not found anything that we are not completely satisfied with. The installation crew also had great carpentry skills, which we appreciated because we had some issues under our flooring and didn't need to halt the job to bring in someone else to do the repair. Would definitely use Alan's Flooring again for our future flooring needs.
Anonymous
3 years ago
Thank for you taking the time to share your positive experience with our company. We really appreciate your feedback. We're glad that you are enjoying your new floors!
5.0
HU-455590489
4 years ago
Recommend Alan's Flooring - our experience was top notch. We got estimates from national and local flooring companies. Did our homework, so knew what to look for. The national companies were fancy with their lasers and computers onsite. Alan's Flooring was competitively priced, and it's important to note that their product was of much higher quality. Also liked that their floor samples were bigger, giving us a better idea of how the flooring will look in our home. A big plus for us was that they were locally owned, and that the installers were not contractors, but part of the family that owns the store! A rare find. The installation was flawless, and two weeks later we have not found anything that we are not completely satisfied with. The installation crew also had great carpentry skills, which we appreciated because we had some issues under our flooring and didn't need to halt the job to bring in someone else to do the repair. Would definitely use Alan's Flooring again for our future flooring needs.
5.0
A B.
4 years ago
Wonderful prices and experience From start to finish I received the best attention. They were so patient and helpful with helping me select my flooring and samples. They worked with me to have the flooring installed exactly as I wanted it. Great communications throughout the process. This business is the best around!!
Anonymous
3 years ago
We appreciate you taking the to share your positive experience with our company. Thank you for choosing us for your flooring needs!
5.0
Deborah s.
4 years ago
Great experience with Alan’s Flooring! Work was performed totally to my expectations. Great price on top of that! Would definitely recommend them!
Anonymous
4 years ago
Thank you for taking the time to share your positive experience with our company Deborah! Thank you for your business!
5.0
Alex S.
4 years ago
Anonymous
4 years ago
Thank you for taking the time to leave us a review Alex!
5.0
D. F.
4 years ago
We had three rooms of carpet removed and Shaw pre finished hardwoodinstalled. Excellent workmanship and a honest price, All done within a two week start to finish. Great company to work with, without the "phoney"pricing !!
Anonymous
4 years ago
Thank you for taking the time to share your positive experience with our company and uploading some progress photos! We appreciate you choosing us for your flooring needs!
5.0
James D.
4 years ago
Anonymous
4 years ago
Thank you for taking the time to leave us a review Jim!
5.0
Susan C.
4 years ago
Highly recommend! We had a terrific experience from start to finish. Installation team did an excellent job! They very professional, timely and paid close attention to the details. We’d definitely use Alan’s again!
Anonymous
4 years ago
Thank you for taking the time to share your positive experience with our company Susan! We are thankful for the opportunity. We look forward to continue doing business together!
5.0
MaryKay W.
4 years ago
We are so in love with our new floors. Having pets with carpet was a nightmare! This new LVP is incredible and our pets can not scratch it. Alan’s Flooring was so great to work with. They were knowledgeable, kind, Courteous, punctual and worked quickly. The attention to detail was not lost on us. We would give them 10 stars if we could and highly recommend them to ANYONE! Thanks a million for making our home beautiful.
5.0
Nancy R.
4 years ago
This was our second flooring job by Alan's and, like the first job, they did an outstanding job. The pricing was right, they showed up to install when they said they would, and finished the job promptly. We highly recommend Alan's Flooring.
Anonymous
4 years ago
Thank you for the repeat business Nancy! We really appreciate you taking the time to share your positive experience and also uploading some progress pictures of your job!
5.0
Sarah S.
4 years ago
I chose Alan's flooring because they had the best prices of 3 different companies in the area and the best reviews and they did not disappoint. I already knew which carpet I wanted and they were able to quote me accurately over email. They came out and actually came up with less square footage than the other companies, which means they were trying to overcharge. We had issues with the carpet padding that was used. In Alan's defense, its a well known padding company that they go with and we were just unlucky to receive one that was defective. There were hard lumps throughout my new carpet. Alan's worked with me to resolve this issue and ultimately paid extra out of their pocket to get me the carpet padding that they knew without a doubt would not have these problems. They sent out their employees to completely overhaul my carpet and install the new carpet padding. My carpets are amazing now and I wish every company was as easy to work with and dependable as Alan's. Don't hesitate to use them as opposed to other companies in the area.
Anonymous
4 years ago
Thank you for sharing the positive experience you had with our company and giving us the opportunity to correct the issue. We really appreciate you being transparent with your feedback and are glad that you chose us for your flooring needs!
5.0
Glenn U.
4 years ago
I have used Alan's twice now and both times were top notch experiences. Jesus and his guys are really on top of their game. Great work at a very fair price...couldn't recommend them enough!
Anonymous
4 years ago
We appreciate you taking the time to share your positive experience with our company Glenn! Thank you for choosing us for your flooring needs!
5.0
H H.
4 years ago
5.0
Zelda T.
4 years ago
They are very clean and my floors looks awesome!! I had them do my whole second floor of my home I highly recommend Alan's flooring
Anonymous
4 years ago
Thank you for taking the time to leave us a review Zelda! We appreciate your repeat business!
5.0
Beth P.
4 years ago
Excellent service! He helped me understand and select a LVP flooring. I took three samples home to see them in the house! Wonderful!
Anonymous
4 years ago
Thank you for taking the time to share your positive experience with our company Beth! We’re glad that we were able to help you understand the different types of LVP. Hopefully taking them home helped! Let us know if you have any more questions. We had a couple new styles/colors ship last week!
4.0
David B.
4 years ago
Met with the owner's son, Jesus, to discuss options for laminated flooring. Comfortable to speak with and he had better options at a better price than I was previously quoted. Bonus! The process has only begun, but it was refreshing to have spoken with a knowledgeable gentleman that took the time to offer options and not just sell me a bill of goods.
Anonymous
4 years ago
Thank you for taking the time to share your positive experience with our company David! We’re glad that we were able to provide you with some competitive options and information. We’re here to answer any questions or concerns that you may have.
5.0
Austin G.
4 years ago
Pablo and Jesus are very professional and their work is outstanding. You can be assured if you choose to go with Alan’s flooring you will be treated with respect no matter how big or small the job is.
Anonymous
4 years ago
Thanks you for taking the time to share your positive experience with our company Austin! We appreciate the opportunity and are glad you chose us for your flooring needs!
5.0
Karla F.
4 years ago
Alan's flooring were very nice to deal with. You can tell they are a family owned business. They were very knowledgeable and nice throughout the entire process. The LVP looks beautiful in our basement. They did a wonderful job connecting the carpet to the new flooring. I was able to bring samples home to see what would best match the staircase. We did all of this in the middle of a pandemic due to water damage. They were careful with the removal of the old carpet and moving furniture around.
5.0
K F.
4 years ago
Alan's flooring were very nice to deal with. You can tell they are a family owned business. They were very knowledgeable and nice throughout the entire process. The LVP looks beautiful in our basement. They did a wonderful job connecting the carpet to the new flooring. I was able to bring samples home to see what would best match the staircase. We did all of this in the middle of a pandemic due to water damage.
Anonymous
4 years ago
Thank you for taking the time to share your positive experience with our company! We’re glad we were able to help you with your flooring project. Thank you for sharing some photos of your new floors!
5.0
Andy L.
4 years ago
They were really professional, and their work was great. They brought samples to my home so I could see what worked in my space. Any question I had about the quality or warranty, they had the answer. Everything was installed in less than 1 day. I liked it so much, I immediately called them back for another job. Definitely a repeat customer!
Anonymous
4 years ago
Thank you taking the time leave us a review Andy! We appreciate your business!
5.0
Margaux B.
4 years ago
Alan's Flooring replaced our bedroom carpets before the shelter-in-place order took place. They completed the work quickly. They cleaned and picked up everything. We were able to move all the bedroom furniture the same day. We were satisfied with the work!
Anonymous
4 years ago
Thank you for taking the time to leave us a review Margaux! We appreciate your recommendation and are glad that you were satisfied with our work!
5.0
Deborah C.
4 years ago
Anonymous
4 years ago
Thank you for leaving us a review Deborah! We appreciate you reaching out to us again for your flooring project!
5.0
Brian M.
4 years ago
Was looking to add indoor outdoor carpet on my covered patio by our new pool. Home Depot and Lowe's were no help. No selection and very little knowledge surrounding this type of install. These guys not only had a great selection but were very affordable and great to work with. Highly recommend them!!
Anonymous
4 years ago
Thank you for leaving us a review, Brian! We appreciate you taking the time to share your positive experience with our company!
5.0
Ann P.
4 years ago
After several quotes and interactions with many flooring companies.. we chose Alan’s Flooring. Their price was pretty much equal to the other companies but it was their service that convinced us they were “ our company of choice”. They were always punctual to any appointment, they were never “ pushy” but always considerate of our concerns and made us always feel confident of their expertise. The entire process went very easy.. moving furniture about.. clean up and when there was a need to put a finishing touch around the fireplace hearth.. material was ordered and in place in a short weeks time. Thank you Alan’s Flooring for your great service!
Anonymous
4 years ago
Thank you for taking the time to leave a detailed review of our company! We really appreciate your feedback and are glad that we were able to help with your flooring needs. It was pleasure to do business with you and Danny!
1.0
Jeff R.
4 years ago
Called the office a week ago to get a quote on tiling my back patio, spoke to Eric there, asked me the square footage and said "someone will call back later today or tomorrow" - still waiting. I guess they got all the work they want, appreciate the consideration.
Anonymous
4 years ago
Sorry about the negative experience that you had with our company. We get a lot of inquiries daily and are currently understaffed so we have been a little behind the last few weeks. We typically do not give quotes for tile over the phone …Sorry about the negative experience that you had with our company. We get a lot of inquiries daily and are currently understaffed so we have been a little behind the last few weeks. We typically do not give quotes for tile over the phone unless we come out to see the area and measure. Since we did not make an appointment to come out and measure, we cannot provide you with a quote. Sorry about the misunderstanding. Feel free to give us a call to schedule an appointment.More
5.0
Hooracio b.
4 years ago
Anonymous
4 years ago
Horacio, thank you for taking the time to leave us a review!
5.0
Virginia T.
4 years ago
I have nothing negative to say about Alan’s flooring. I was greeted as I entered the store and given priority to my needs. It is a family based company and they give excellent customer service. I will use themagain for my flooring needs.
Anonymous
4 years ago
Virginia, thank you for taking the time to share your positive experience with our company. We appreciate your business and are glad that we could help you with your flooring needs!
5.0
Tiffany H.
4 years ago
Great selections on flooring and excellent customer service.
Anonymous
4 years ago
Thank you for taking the time to recommend us, Tiffany. We appreciate your positive feedback!
5.0
Elizabeth K.
4 years ago
We have used Alan's Flooring twice now within 15 months, and the projects were very different. They are extremely helpful in store, they are fast - and they always show up exactly on the date they promised. When we had questions they answered them quickly & sent their team out to do measurements to ensure the work was done right. Finally, it was amazing when I went back to the store 15 months later - they remembered me!!
Anonymous
4 years ago
Thank you for taking the time to share your positive experience with our company, Elizabeth. We're glad that we were able to help you with both of your projects. It's always a pleasure to work with you guys!
5.0
ejas a.
4 years ago
Anonymous
4 years ago
Thank you for taking the time to share your positive feedback, Ejas. We appreciate you for giving us an opportunity to work with you!
5.0
Ruby R.
4 years ago
Alan’s Flooring took out all carpet upstairs and on stairway. Installed Coretec vinyl wood look plank. Cleaned up and put furniture back! Very fast and efficient! Answered all my questions! Very responsive. I would definitely use them again for flooring!
Alan's F.
4 years ago
Ruby, thank you for taking the time to leave us a review! We really appreciate you sharing your positive experience with our company!
5.0
Alex L.
4 years ago
The team did a great job with replacing carpeting in my home. They were quick and professional. I’d recommend them to others.
Anonymous
4 years ago
Thank you for taking the time to recommend us, Alex. We appreciate your business!
5.0
H M.
4 years ago
Great service, great people to work with. Will use them again!
Anonymous
4 years ago
Thank you for taking the time to leave us a review, Heather. We appreciate your business and glad we were able to help you with your flooring project!
5.0
HU-706580994
4 years ago
5.0
Mary N.
4 years ago
5.0
Drop L.
4 years ago
Anonymous
4 years ago
Thank you for taking the time to leave us a review, Scott. We appreciate your recommendation!
5.0
Dominic S.
4 years ago
I have used Alan's Flooring for carpet installation on two different occasions. Each time they have provided friendly service, quality products, great prices, and expert installation. Will definitely use again!
Anonymous
4 years ago
Thank you for taking the time to share your positive feedback without company, Dom! We appreciate your recommendation and continued support.
5.0
HU-987219270
4 years ago
Did a wonderful jiob on our basement LVP and carpet. Finished everything in 1 1/2 days!! Would definitely recommend. Cleaned up never knew they were in the house.
5.0
Shad H.
4 years ago
I've used Alan's twice now. I am always impressed with their professionalism, timeliness, speed and quality of job and respect for my home and belongings. I will use them for every flooring need I have. They're simply the best in Forsyth.
Anonymous
4 years ago
Thank you for taking the time to share your positive experience with our company Shad! We appreciate your business! It's always a pleasure dealing with you!
5.0
Johanna N.
4 years ago
Alan’s Flooring did an amazing job finding the best flooring for my budget and lifestyle. I wanted flooring that looked great but also durable and easy to clean. LVT was the best option and I do not regret it. Install for my whole house took about two days. This was a huge upgrade for my home and did not break the bank. I highly recommend.
Anonymous
4 years ago
Thank you for taking the time to leave us a review Johanna! We appreciate your feedback and are glad that we were able to find the perfect floor for you and your family!
5.0
Christy M.
4 years ago
We had Alan’l flooring put down carpet in 3 bedrooms and three closets. They were nice and professional but also personal. I recommend them.
Anonymous
4 years ago
Thank you for taking the time to leave us a review Christy! It was a pleasure doing business with you!
5.0
Michael K.
4 years ago
Great experience, couldn't be happier and will use again for future flooring needs.
Anonymous
4 years ago
Thank you for taking the time to leave us a review Michael! We appreciate your business!
5.0
Tracy C.
4 years ago
Alan’s Flooring are the best! Very knowledgeable about every type of flooring and which product is the best for your personal environment. I had them feather/lace hardwood flooring into existing hardwood floors, and it is perfect! The entire floor looks as though it were laid at the same time! Beautiful work, experts in their industry. Their Professional and courteous team handled the job with ease.They also replaced all of my carpeting upstairs. Jesus provided me with the guidance I needed, he was patient and took the time to explain the differences in carpet materials. He allowed me the time I needed to make the right choice without pressure. A true gentleman to do business with. I will definitely use them for any future flooring needs!Thank you so much, I love my new floors!Tracy C
Anonymous
4 years ago
Thank you for taking the time to share your positive experience with our company Tracy! It was a pleasure doing business with you! We're glad we were help you with your flooring needs.
5.0
Dunwoody S.
4 years ago
I have used Alan's Flooring to replace carpet, install vinyl, and most recently to install new hardwoods in part of my house which required lacing the floors into the existing hardwoods. They did a fantastic job. You cannot tell where the old floors end and the new ones begin. This is a family run business and they all care very much about providing the best service to their customers. They are very flexible and handle changes without a fuss. Very knowledgeable about all aspects of flooring and you see it in the quality of their work and pride of their jobs. Highly recommend.
5.0
Janet H.
4 years ago
I have used Alan's Flooring to replace carpet, install vinyl, and most recently to install new hardwoods in part of my house which required lacing the floors into the existing hardwoods. They did a fantastic job. You cannot tell where the old floors end and the new ones begin. This is a family run business and they all care very much about providing the best service to their customers. They are very flexible and handle changes without a fuss.
Alan's F.
4 years ago
Janet, thank you for taking the time to leave us a review! We appreciate you using us for your flooring needs!
5.0
Janet H.
4 years ago
I have used Alan's Flooring to replace carpet, install vinyl, and most recently to install new hardwoods in part of my house which required lacing the floors into the existing hardwoods. They did a fantastic job. You cannot tell where the old floors end and the new ones begin. This is a family run business and they all care very much about providing the best service to their customers. They are very flexible and handle changes without a fuss.
Anonymous
4 years ago
Thank you for taking the time to leave us a review Janet! It's been a pleasure doing business with you as well!
5.0
Sonia B.
4 years ago
Alan’s Floors has done work for us twice in the last two years. The first job was replacing the original carpet in the living and dining rooms with hardwood. They matched the original flooring in the foyer beautifully. We had them back to replace the carpet on the stairs with hardwood. Again, they did a magnificent job. The workers were always on time and cleaned up. The finished project looks great!
Anonymous
4 years ago
Thank you for taking the time to leave us a review Sonia! We really appreciate your business!
5.0
HU-697506635
4 years ago
Jesus was prompt, returned calls and texts and very professional. The price was competitive. The installers were on time. They cleaned up at the end.
5.0
David C.
5 years ago
This is our second time using Alan’s Flooring for our flooring project. Once again they not only met our expectations but also exceeded them. The entire company is family run from the son Jesus to his parents. Pablo (the father and owner) is not only on the job site but also gets his hands dirty in making sure everything is done with perfection. His wife was very instrumental in choosing the right color flooring that enhanced the beauty of our new home.Pablo is also a master carpenter and there’s very little that he can’t do. The professionalism and the desire to create a pleasant customer service experience shows in every aspect of their work, from customer service to the quality of work they have all their competition beat hands down.Thank you to everyone at Alan’s Flooring for another excellent job well done.
Anonymous
4 years ago
Thank you for the repeat business David! We appreciate you taking the time to share your positive experience with our company!
5.0
K T.
5 years ago
Such a super company to work with!! We got several bids and I personally did A LOT of research on Carpet in general. I ended up choosing Alan’s Flooring via a Rec from the “carpet professor” on the web. He highly rec this company and there was a coupon, too! This carpet install was seamless from beginning to end. He encouraged us to prep prior to the team arriving and it certainly helped. I’ve been the residential real estate industry in North Atlanta for well over 22 years and it was a pleasure working with another family owned local company! Fairly priced and terrific installers! Will also be rec them to my clients and friends! Jesus also did another house we have in North Fulton and it was ditto service as mentioned above.
Anonymous
4 years ago
Thank you for taking the time to review us Kristen! We really appreciate your feedback. Thank you for the recommendation!
5.0
Liz F.
5 years ago
Honestly we researched a lot of places and got educated on more than our fair share of carpet!So glad I found the Alan’s carpet professor on the internet. Btw there is a coupon on his site for $100 off!!😉 He is the one that suggested this company and that he highly preferred Alan’s Flooring. So we gave them a shot!Jesus was very educational and took his time explaining the vast array of carpet choices. He promptly showed up to measure the following day and promised his dad and uncle would handle moving our furniture on the install day. He gave us a list of homework to do prior to prepare for their arrival, so that it would be a seamless and effortless install. It was certainly worth it! We scheduled our install and once again they promptly arrived- 4 men showed up and swiftly moved furniture- deconstructed furniture and installed carpet. They were patient and polite while we identified bothersome squeaks and they corrected them by using screws NOT nails in the floorboards. They finished put all furniture back together and moved it all back into place and vacuumed all the new carpet. You seriously wouldn’t have known they were even there after they left😉 The following day they came back to install a less expensive remnant he found us to carpet our basement steps. Also, the team was happy to repair a bump in the floor I had noticed.I’d have to say the cost was pretty darn fair compared to the quality of carpet we ended up choosing. We did our homework and got 6 bids from different companies, so I’d consider us certainly educated consumers. We are very satisfied with our choice of carpet and would highly recommend Alan’s Flooring in Cumming, Ga. Alan’s Flooring is a family run company and is a full service company that had loads of choices to choose from. If you are looking for any type of Flooring they got it as they install tile, luxury vinyl and hardwood flooring, too. So grateful and glad we were pointed in the right direction.
Anonymous
4 years ago
Thank you for taking the time to share your experience with our company Liz! We really appreciate your feedback,. Thank you for choosing our company for your flooring needs!
5.0
Ryan N.
5 years ago
Very pleased with their professionalism and their quality of work!
Anonymous
4 years ago
Thank you for taking the time to leave us a review Ryan!
5.0
HU-915377928
5 years ago
The best people I have met that do this work. Family owned and operated. There is nobody that compares to them. Honest hardworking folks that do it at a reasonable price. I have had three jobs completed. You can trust them in your home. So very nice to be around these fine people.
5.0
Jim C.
5 years ago
The whole experience was fantastic from picking out the carpet all the way through to installation. Everybody involved did exactly what they said they would do. They showed up on time, install the carpet professionally, and cleaned up after themselves.As it turned out the initial carpet installation had a flaw in the carpet it was not Alan’s Flooring‘s fault but the maker of the carpet. I informed Alan’s Flooring of the problem. They came out and looked at it. They agreed it was a fly on the carpet, ordered new carpet, and install the new carpet without any additional charges. I can’t say enough about how great experience it was to work with all the guys.
Anonymous
4 years ago
Thank you for taking the time to leave us a review Jim! We appreciate your feedback!
5.0
Shelley A.
5 years ago
Helpful in picking out carpet, very knowledgeable. Would let you take home samples to check out color. The installation was neat and clean, looks beautiful. Can’t even see a seam. Would recommend.
Jesus D.
5 years ago
Thank you for taking the time to recommend us Shelley! We really appreciate the feedback and glad we could help with your project!
5.0
linda s.
5 years ago
From the moment I walked in and was greeted, I knew I made the right choice with Alan’s Flooring.Great selections, educated, helpful staff and unbeatable pricing- what more could you ask for?Just one thing - that they also nailed- great delivery service! Highly recommend and will definitely use in the future.Thank you, Jesus for all the help. My new Montara Reserve floors look amazing.
Anonymous
5 years ago
Thank you for taking the time to leave us a review Linda! We really appreciate your business and are glad that we were able to help with this flooring project. Please let us know if you need anything else in the future!
5.0
Casey W.
5 years ago
Hands down BEST FLOORING service and install. I had new carpet put into my moms house in GA. I live in Portland, OR and had to facilitate all this not being there and with a deadline of getting everything installed within 5 days. Jesus was so helpful with working with me. He came out immediately, and did measurements. He sent me names of carpet samples that I could check in a showroom here. He wanted to make sure that I was getting the right color. His response with sending quotes of different options was very fast. His crew came out installed carpet in 2 rooms and finished up before the day was over. I had previously got a quote through Home Depot and the Contractor that was given to me got horrible reviews. I cancelled my order and found Alan’s Flooring. I’m so glad I did! If you want a trusted Contractor go with them!
Anonymous
5 years ago
Thank you for taking the time to share your positive experience with our company Casey! I'm glad that we were able to help you with this flooring project and appreciate you for giving us the opportunity of doing business with you!
5.0
geodog315
5 years ago
I looked around local when purchasing new carpet for our whole house. These guys were hands down the best! Customer service was superb! They were all very knowledgeable, as well, and pricing was competitive. All around great experience! Would highly recommend!!
Alan's F.
5 years ago
Thank you for taking the time to leave us a review! We really appreciate the feedback and appreciate your business!
5.0
David C.
5 years ago
Thank you Alan’s! We love our floors! Service was great and it was very easy to work with you.
Anonymous
5 years ago
Thank you for taking the time to leave us a review David! We appreciate the business and glad we could help with your flooring needs!
5.0
HU-313990554
5 years ago
Amidst the stress of preparing to move to our new home, Alan's Flooring was a breath of fresh air who put us at ease through the carpet purchase and installation process. Jesus and Christian were very knowledgeable and made sure they met our tight deadline by arranging for a quick measure of our floors and personally picking up the carpet we ordered when they ran into a truck delivery issue. We will definitely use their services again when we need our basement remodeled.
5.0
barbara w.
5 years ago
I love my new floor. Alan's did a wonderful and professional job. They were efficient in every way. They were neat and tidy and moved things with care and concern. I would use them again and again!
1.0
Theresa P.
5 years ago
Very bad experience and have yet to hear from the owner. Ripples and waves throughout our entire project, paint tore up, dust and dirt everywhere, and work crew went upstairs into our personal area and into our basement while we were away. Left dirt and bootmarks on our couches in our TV room in the basement. There was no need for them to be in the basement or upstairs. Was only having the main floor refinished. Very invasive. Dust made everyone in my family sick upon returning home. Very upsetting and disappointing.
Alan's F.
5 years ago
This customer sought out to ultimately have a flooring project completed for free. After personally coming out to his home to address the issues with the project, the customer verbally agreed to have us redo the sand/stain portion of the job which would have resolved the issue. We came to this resolution amicably and left the customers home on good terms. 8 days later he wrote us an email making nasty and false accusations against the crew as well as threats to defame our company. The next day he decided to post all of these reviews without allowing us enough time to respond. He basically said he didn’t feel comfortable with us redoing the job and demanded to be refunded for the ENTIRE project. We explained that we provided more services than just the sanding/staining which we outlined line by line for him on his invoice (e.g installation of solid hardwood, wood repair, removal of existing floor, etc). We offered instead to refund him for the entire sanding/staining portion of the project as well as an additional discount for inconvenience so he can find another company since he refused for us to resolve the issue like originally agreed upon. The customer continued to escalate the situation by coming up with new false accusations every step of the way and kept demanding a full refund. I only think it’s fair for consumers to be informed of both sides of this situation and I will not apologize for defending my company.
Theresa P.
5 years ago
I have photographic evidence of everything.
1.0
Theresa P.
5 years ago
1.0
James P.
5 years ago
If I could give zero stars I would. Left ripples and waves throughout the entire project and did nothing to control the dust, and our house was disgusting and dirty. We have to have our walls and baseboards all repainted. To top it off, the crew went down into our basement and left dirt and boot marks in our TV area. Also, went upstairs into our personal area. There was no need to go anywhere but the main floor. Very invasive. The owner has yet to contact us about resolving this issue. Very upsetting and disappointing. Beware.
Anonymous
5 years ago
UPDATE: We sued the customer and won.This customer sought out to ultimately have a flooring project completed for …UPDATE: We sued the customer and won.This customer sought out to ultimately have a flooring project completed for free. After personally coming out to his home to address the issues with the project, the customer verbally agreed to have us redo the sand/stain portion of the job which would have resolved the issue. We came to this resolution amicably and left the customers home on good terms. 8 days later he wrote us an email making nasty and false accusations against the crew as well as threats to defame our company. The next day he decided to post all of these reviews without allowing us enough time to respond. He basically said he didn’t feel comfortable with us redoing the job and demanded to be refunded for the ENTIRE project. We explained that we provided more services than just the sanding/staining which we outlined line by line for him on his invoice (e.g installation of solid hardwood, wood repair, removal of existing floor, etc). We offered instead to refund him for the entire sanding/staining portion of the project as well as an additional discount for inconvenience so he can find another company since he refused for us to resolve the issue like originally agreed upon. The customer continued to escalate the situation by coming up with new false accusations every step of the way and kept demanding a full refund. I only think it’s fair for consumers to be informed of both sides of this situation and I will not apologize for defending my company.More
5.0
Mel R.
5 years ago
We just had brand new carpet installed. It is high quality carpet, work done and they were very professional. 😍
Alan's F.
5 years ago
Thank you for taking the time to share your positive experience with Alan's Flooring!
5.0
Jim O.
5 years ago
These folks installed a really nice Shaw LVP floor plus sisal carpet on our basement floor and stairs.Easy to work with, great product selections, clean on the job site ...... highly recommended!
Anonymous
5 years ago
Thank you for taking to share you positive experience Jim! The sisal carpet was a really great choice for the stairs.
5.0
Cait O.
5 years ago
we love Alan's Flooring. We used the. before we sold our last home. they did carpeting, sanded, stained and patched in new hardwoods. They were so great to work with when we bought our new home, we used them again. They were so helpful, friendly, timely and affordable. They even ordered me a sample of some flooring I had seen a few months previously, which became my new floors. (Casita Blanca Balboa Brown, by Anderson Tuftex.
5.0
Caitlin O.
5 years ago
We love Alan's! We used them a few years ago before we sold our house. They recarpeted, sanded down the hardwoods, patched in new hardwoods and restrained it. It was flawless. You couldnt even tell where the new and old hardwoods began. They were several thousands cheaper than some of the other local companies.We just bought another home and loved them so much we just went back to Alan's. It's family owned, they are so helpful, affordable, timely, trustworthy! and truly care about you as a customer.You will be so glad you used them.
Anonymous
5 years ago
Thank you for the repeat business Caitlin and for sharing your positive experience with Alan's Flooring! Let us know if you ever need us again!
5.0
Bonnie H.
5 years ago
excellent work, they take pride in a job well done. we will definitely call on them for our next flooring project.
5.0
Hal L.
5 years ago
We had a great experience with the installation of wood floors. Family owned, local company that does excellent work!
Anonymous
5 years ago
Thank you for taking the time to leave us a review Hal! We appreciate you posting some pictures of this awesome bamboo flooring!
5.0
Bill C.
5 years ago
5.0
T J.
5 years ago
5.0
GF E.
5 years ago
Hands down, the best flooring company in our area! Company is owned/operated by a wonderful family with great values. They know how to treat customers with respect...yes, there are some people like that still out there - particularly at Alan's Flooring! From first contact to final installation, dealing with everyone at this company has been an absolute pleasure. It's a big job to get new floors, but Alan's team made this overwhelming project as stress-free as possible! Highly recommend Alan's for your flooring/carpet needs!
Anonymous
5 years ago
Thank you for taking the time to leave us a review! We are glad that we were able to provide you with a great experience and appreciate the opportunity of doing business with you!
5.0
Tiffany J.
5 years ago
First of all, I would like to say that I'm not related to anyone who works at this company. I just feel like I am in that they treat their customers like they are family - for reals :) Not sure I've had this type of amazing service from any other company, but for sure, I've had nothing close to it since moving to the Johns Creek, GA area from Gwinnett County several years ago. I'm a picky customer and went to Alan's showroom where I encountered a wonderful person who explained the difference between many types of non hardwood flooring that is made to look like hardwood flooring. I thought I wanted Coretec and when that same person came to measure my house for amount of product needed, he brought some samples of various things. I stuck with Coretec and it worked out great!I was tired of having people drop things on my engineered wood floors and scratch it on the regular. I didn't want the expense or mess of removing said floors. They were thin enough and my doors cut short enough that the Coretec went over the old floors flawlessly. The 4 man team arrived on time on installation day and were ready to get the job done. Everyone was very pleasant and at times, quite entertaining. There's a lot of noise when flooring is installed, but that can't be helped. Most cutting was done outside, but door jambs, etc. must be cut in place (inside). There was also no communication barrier which is very important to us. Our project required some odd baseboard installs (around vanity cabinet, etc.) and at every turn, the team knew what needed to be done to make it right. For the record, when asked about the same issues, other vendors weren't keen on those particulars. Alan's team really knows floors every which way. While you might assume all flooring companies do, you'd be wrong. I hope I don't need new flooring in the future, but if I do, I would not dream of going with any company other than Alan's Flooring! As the old saying goes, once you've had the best, why worry with the rest ;)
5.0
theresaquirin
5 years ago
5.0
Theresa Q.
5 years ago
5.0
Peter S.
5 years ago
Service with a smile. These guys have nearly 100 years between the 3 installers. Highly professional. Don’t waste time and do it right! Recommended them to several other people in my neighborhood and they were satisfied too. Great price and selection.
Anonymous
5 years ago
Thank you for the recommendation and repeat business Peter! It was a pleasure doing business with you and we really appreciate the customers you have sent our way.
5.0
Carolyn W.
5 years ago
5.0
Jeff C.
5 years ago
5.0
Deanna M.
5 years ago
I am so glad we decided to use Alan's Flooring for our basement project. They answered all of our questions, let us take samples home as long as we needed and were very easy to work with. Job was completed exactly as stated on time without any problems. I'm so happy with the floor! We will definitely use Alan's again!
5.0
Kathleen E.
5 years ago
As a designer for many years, I worked with numerous carpet vendors and installers. Now retired and living in a new area, I needed carpet but knew no one in or around Cumming, GA. I did my homework and visited a lot of carpet stores and warehouses, most of which tried to sell me overpriced cheap carpet––and the sales people knew little about what they were selling. Jesus, at Alan's Flooring impressed me immediately. He knew carpet, padding, and installation, and his estimates... reflected reasonable pricing. Not only did Alan's display a professionalism not seen at other stores, Jesus and his team went above and beyond, working with us on installation and service. I highly recommend this Mom and Pop organization. They were honest and hard working without the bells, whistles, and blah-blah sales pitches. Thank you, Jesus, for making our experience easy and refreshing! See More
5.0
Kat E.
5 years ago
5.0
Pat D.
5 years ago
I was very pleased with the carpet that I received from Alan’s Flooring. I knew what I wanted and they were able to provide me with exactly what I requested. They came when expected to measure my 2 bedrooms. All the gentlemen that I dealt with from my initial contact to the installation and clean up were very pleasant and professional. I could not be more pleased.
5.0
dan s.
5 years ago
Second time using them, this time for carpet. Better pricing than the big box store and the installation was terrific.
Anonymous
5 years ago
Thank you for taking the time to leave us a review Dan! I’m glad everything turned out and hope to do more business in the future.
5.0
David E.
5 years ago
5.0
Sunny R.
5 years ago
Alan's flooring did my flooring for the whole house! Originally I was only planning on getting my hardwood floors put in but I was so impressed that I finished my vinyl, bathroom tiles, backsplash, AND my carpet done by them. They not only have the best prices but also have unmatched customer service (if you aren't satisfied with their work). Jesus and his dedication to making sure the work gets done on time and customer satisfaction is unbelievable. This is a family run business and working with Alan's flooring made me feel like I was part of their family too.I wish you guys all the best and I am more than willing to be a true testimonial if anyone isn't convinced. Get ready for more recommendations coming your way!! haha
Anonymous
5 years ago
Thanks for taking the time to leave us a review Sunny! It was a pleasure doing business with you. I’m glad everything turned out great and thank you for giving us the opportunity.
5.0
Lilliam M.
5 years ago
I been using this company for 10 year, carpet and hardwood floor this time was hardwood floors family owners, love how professional they are and they answer any questions, my ebony hardwoods floor look amazing, I hardly recommend this company, Jesus is very helpful, my house look like new 🥰 this company is better than all those big companies flooring great prices and professional
5.0
Valerie T.
5 years ago
5.0
Mick
5 years ago
This company did a fantastic job, professional, high quality work. They sent samples a number of times to make sure I was totally sure of my selections.
5.0
Mary O.
5 years ago
We had a great experience from the minute we walked into the showroom to the final installation. This company is amazing. It's family owned and their installers are employees. Not like other companies that sub-contract out the work. Pricing was fair and within other quotes we received. What stood out with Alan's is the knowledge of their products. We installed flooring in our community clubhouse and they were helpful in guiding us to the right flooring for our needs. The community has also used Alans for their individual units and have been very pleased as well! We HIGHLY recommend them!
5.0
Nikita T.
5 years ago
Was referred to them by a good friend of mine and the guys didn’t disappoint! Prompt, professional, punctual, reasonably priced. Have used them twice and will do again!
Anonymous
5 years ago
Thank you for the repeat business and taking the time to leave us a review Nikita!
5.0
Nikita T.
5 years ago
Was referred to them by a good friend of mine and the guys didn’t disappoint! Prompt, professional, punctual, reasonably priced. Have used them twice and will do again!
5.0
Nikita T.
5 years ago
5.0
Ermo R.
5 years ago
Family business, with excellent service and pricing. Thank you.
Anonymous
5 years ago
Thank you for taking the time to leave us a review Guillermo! It was a pleasure doing business with you!
5.0
Meg K.
5 years ago
A great experience from start to finish! Jesus was very knowledgeable, and helped us pick out a terrific floor for our kitchen and living areas, as well as tile for 2 bathrooms. Pablo and the installation team were very professional, cleaned up as they went, worked efficiently and courteously, and did a wonderful job! It was fun to watch how "in-sync" the team were with one another. Guys moved from one thing to the next, one room to the next without unnecessary chatter, just total cooperation and high work standards.
5.0
QO M.
5 years ago
A great experience from start to finish! Jesus was very knowledgeable, and helped us pick out a terrific floor for our kitchen and living areas, as well as tile for 2 bathrooms.Pablo and the installation team were very professional, cleaned up as they went, worked efficiently and courteously, and did a wonderful job! It was fun to watch how "in-sync" the team were with one another. Guys moved from one thing to the next, one room to the next without unnecessary chatter, just total cooperation and high work standards.
Anonymous
5 years ago
Thank you for choosing us for your flooring needs. We really appreciate the feedback!
5.0
Corey C.
5 years ago
If you want an company that presents the facts about the different types of carpet so you can make a well informed decision without any sales pressure this is the place to go by your carpet and flooring. A family run business that has many years of experience and great prices as well as great people. I had the pleasure to meet Saul and his two helpers as they installed my Fabrica carpet. They did an excellent job where they had to lineup the seams in the patterned carpet with expertise. They did a excellent job.
5.0
Eric B.
5 years ago
Awesome service, pricing and selection. They were so easy to work with and went above and beyond to help us out during our remodel. Highly recommended!
Anonymous
5 years ago
Thank you for taking the time to leave us a review Eric!
5.0
frankiewicz1
6 years ago
Jesus and his staff were courteous and knowledgeable in the products. Even thought we had a small room and a budget they never made us feel like a bother. We love that we not only received a better deal than a big box store but we have a locally owned store we can turn to for years to come!
5.0
Jonelle F.
6 years ago
5.0
Lilly F.
6 years ago
Jesus and his staff went above and beyond for our tiny project-we will definitely use them again and recommend them!
Anonymous
5 years ago
We're glad to be able to help you whenever you need flooring Jonelle! Thank you for leaving us a review!
5.0
Reagan B.
6 years ago
Alan's Flooring was recommended by our realtor to replace carpeting before our house went on the market.They were fast, affordable, and the results were great. They communicated well with us, even though we had already moved out of state. Highly recommend.
5.0
Garvin F.
6 years ago
alans flooring is an exceptional company, very professional, prompt with services provided and more than reasonable with their pricing. I would use them again for any additional flooring projects I may have in the future, I would highly recommend them
5.0
HU-300657426
6 years ago
I can’t say enough good things about this company. I worked with Jesus and truly he’s one of the most respectful men I’ve met. He always went above and beyond to make sure that I had everything I needed and all my questions answered at all times. He was very patient with my indecisiveness and helped me to pick out many different rugs designs for my home. He helped me step by step and even went beyond his call of duty to be sure that his rug pad fit a rug I had already purchased. I would highly recommend him and his family for any carpet and flooring needs. I will be back when I am ready to get my stairs carpeted. Thank you Jesus!
5.0
Audra O.
6 years ago
We were thrilled from start to finish! The team was knowledgeable and professional. This local, family owned & operated business did not disappoint!!
Alan's F.
6 years ago
Thank you so much for the recommendation and choosing us for your flooring needs!
5.0
Ann B.
6 years ago
Great work. Very well priced. Would recommend.
Anonymous
5 years ago
Thank you Ann for using us to provide flooring for your new home! We really appreciate you taking the time to leave us a review!
5.0
Dave L.
6 years ago
Anonymous
5 years ago
Thank you for leaving us a review Dan. We really appreciate you using us for all your flooring needs!
5.0
Bill W.
6 years ago
Alan's Flooring is flat out the best. A rare occurrence nowadays, exceeded my expectations across the board. It is a family owned and run business that takes great pride in their work and goes out of their way to satisfy the customers every request. I wish they did more than just floors.From the outside the establishment may look a little dated but once inside you will be surprised at the wide selection of materials for flooring that they have. They carry some lines that you can not find at box stores or other flooring companies.I shopped Home Depot, Lowes, and Flacks. Lowes missed 1st measuring appointment. Home Depot really didn't have what I wanted. Flacks mismeasured my flooring by 100 sq feet. Also when I went to their location when I asked about the price of a selection the owner wanted to know if I wasn't just wasting his time.FYI - I went with luxury vinyl - Coretec Plus. 100% waterproof and extremely scratch resistant.Big Clue - If you are looking for flooring do Alan's Flooring
Anonymous
5 years ago
Thank you for leaving us this detailed review Bill! We really appreciate the feedback. We always present the facts and pass along our knowledge to customers so that they can make informed decisions on the products they are purchasing. Since …Thank you for leaving us this detailed review Bill! We really appreciate the feedback. We always present the facts and pass along our knowledge to customers so that they can make informed decisions on the products they are purchasing. Since we first opened our doors, we have made it our goal to treat everyone with respect by always treating them how we would like to be treated.More
5.0
David C.
6 years ago
5.0
Susan B.
6 years ago
I felt they knew their products and could inform the customer of what they were looking for. I had vinyl plank flooring installed. Jesus was very helpful. The price was reasonable. The installers did a great job. I had a chance to talk to the manager about some concerns I had. She address my concerns right away. I will call on you again soon. Thank you Alan's Flooring.
4.0
Susan B.
6 years ago
5.0
Dana H.
6 years ago
Fantastic company! This is the second time we have used Alan's Flooring, and both times, we couldn't be more pleased. It is a family-owned company, and Jesus and the rest of the family are the very best. Their customer service is outstanding, they are helpful, on time, and have great quality of work. We won't go anywhere else!
Anonymous
6 years ago
Thank you for taking the time to leave us a review Dana! We really appreciate it!
5.0
Clare C.
6 years ago
My husband and myself appreciate the quality installation of our recently installed carpet. You people did great work and free of any problems. We know where to go if we need more carpeting in the future. Again, GREAT WORK!
Anonymous
6 years ago
Thank you for taking the time to leave us a review! It was a pleasure working with you guys!
5.0
Grace K.
6 years ago
We got our top floor redone last year and we are so happy with it! Great job!
Anonymous
6 years ago
Thank you for taking the time to leave us a review Grace! We really appreciate it!
5.0
Ralph C.
6 years ago
5.0
Steve G.
6 years ago
Great service and prices
5.0
J d.
6 years ago
Jesus and team, thank you so much for the fast and quality service. We did a lot of homework trying to find the right flooring for our family. A+ we found you guys and was the best decision we made.
Anonymous
6 years ago
Thank you for taking the time to leave us a review Judy! We really appreciate that you posted a pictures of the job to show off your beautiful floors! We try to take pictures, but we only get a few so we appreciate it and I bet future customers appreciate it as well!
5.0
Jamie O.
6 years ago
They were very helpful and everything went smoothly with the carpet install on my stairs. I would definitely use them again..
Anonymous
6 years ago
Thank you for taking the time to leave us a review! We really appreciate it!
5.0
Liz B.
6 years ago
Great customer service. Great selections. Affordable & quick. Ive used them twice and wont go anywhere else. Big thanks to Jesus for being so helpful
Anonymous
6 years ago
Thank you for taking the time to leave us a review Liz! Thanks for being a great customer!
5.0
Connelly I.
6 years ago
Connelly Residential Services, Inc. has worked with Alan's Flooring for several years and they are the only flooring company that we use. The service is good, they do quality work and the price is always right!
5.0
Miranda R.
6 years ago
This company was great to work with - very easy to get in touch with & always quick to get back to me. Great prices & fantastic quality work. We will definitely use them again. I would highly recommend Alan's Flooring to anyone looking for quality at a fair price.
5.0
Ben B.
6 years ago
Anonymous
6 years ago
Thank you for taking the time to leave us a review Ben! It was a pleasure working with you!
5.0
Rena V.
6 years ago
5.0
Rena V.
6 years ago
Fantastic experience with Alan’s flooring. Family owned and operated. They came in and WORKED non stop. Great communication and the whole process exceeded expectations!
5.0
Patrick B.
6 years ago
I initially found out about Alan's Flooring from the Shaw Flooring website. They are an authorized dealer. I needed to see if I could get some hardwood floors that matched my existing floors. I knew that Shaw made my hardwoods but I only know the color of the hardwood. Jesus was able to narrow down which type of hardwood flooring it was and he was able to find the exact hardwood floors that I have. Jesus was also able to get the small amount that I needed on a shipment that was headed to their location and then I was able to pick it up at their location. I appreciate their help and would recommend them for any or your flooring needs.
Anonymous
6 years ago
Thank you for taking the time to leave us a review! Glad we could help
1.0
Becky F.
6 years ago
5.0
Cynthia C.
6 years ago
I had multiple quotes to have my flooring installed. Alan's Flooring Company came in as one of the lowest bids. I chose Alan's because their customer service was outstanding. The job was done earlier than expected. They were courteous, clean and very professional. I have already recommended them to a friend who is also going to use them. You cannot go wrong with this family run business. 5 Stars!!
5.0
Cynthia C.
6 years ago
5.0
Cynthia C.
6 years ago
I had multiple quotes to have my flooring installed. Alans Flooring Company came in as one of the lowest bids. I chose Alans because their customer service was outstanding. The job was done earlier than expected. They were courteous, clean and very professional. I have already recommended them to a friend who is also going to use them. You cannot go wrong with this family run business. 5 Stars!!
Anonymous
6 years ago
Thank you for taking the time to share your experience with us Cynthia! We really appreciate you recommending us and sending us more business! As a local family owned business that is only way we can grow, so we really appreciate it. Thank you!
5.0
A M.
6 years ago
I have used Alan’s flooring on several projects, and they have always done a great job for a great price!!!
Anonymous
6 years ago
Thank you for taking the time to leave us a review Ana! It's been great working with you!
5.0
ana_muratori
6 years ago
I have used Alan’s flooring for several projects, and they have always done a great job for a great price!
5.0
Mark G.
6 years ago
I have had several jobs done and all are first rate. thay go above and beyond all my expectations every time . Prices can’t be beat!!!
Anonymous
6 years ago
Thank you for taking the time to leave us a review Mark! Thank you for all the business you have given us!
5.0
Jeremy D.
6 years ago
Alan's flooring did an awesome job on my project. They put in hard wood's in my kitchen and dining room as well as put in brand new tile in the upstairs master bathroom. They were able to come out a week after getting the quote (other companies would have taken 3-4 weeks) and got the entire job done in only two days! I would definitely use them again.
Anonymous
6 years ago
Thank you for taking the time to leave us a review Jeremy! Thank you for choosing us for your flooring needs!
5.0
Charles B.
6 years ago
Alan's Flooring installed memory foam pad and carpet in our master bedroom and adjacent sitting room. All aspects of the project from estimate to completion went well..The work was done timely by a team of installers as scheduled. Their price was reasonable and a good value. The business is family operated. All family members were very pleasant to work with.
5.0
Jeremy D.
6 years ago
Alan's flooring did an awesome job on my project. They put in hard wood's in my kitchen and dining room as well as put in brand new tile in the upstairs master bathroom. They were able to come out a week after getting the quote (other companies would have taken 3-4 weeks) and got the entire job done in only two days! I would definitely use them again.
5.0
Athena C.
6 years ago
I shopped around and am confident that I got superior quality carpet and service for the best price in the area. Installers were friendly, efficient, and trustworthy. Highly recommend!
Anonymous
6 years ago
Thank you for taking the time to leave us a review Athena! We really appreciate the recommendation. It was a pleasure working with you!
5.0
Ronald S.
6 years ago
Alan's Flooring Team is extremely professional, and they did an outstanding job on taking care of our flooring needs.I have no hesitation in re-furring them. You Won't Be Disappointed!
Anonymous
6 years ago
Thank you for taking the time to leave us a review Ron! It was pleasure working with you and your wife, you guys are great people!
1.0
Bakhtiyar M.
7 years ago
Scheduled the appointment and never showed up
Anonymous
7 years ago
We explained to you that we couldn’t make the appointment, because something came up. We are a small family owned business, and on Saturdays only one person measures and the other is in the office. The previous appointment went over and we …We explained to you that we couldn’t make the appointment, because something came up. We are a small family owned business, and on Saturdays only one person measures and the other is in the office. The previous appointment went over and we were running behind, but you simply stated “No I don’t care, I don’t want to do business with you” and hung up. We were willing to reschedule at your convenience even after hours.More
5.0
Evi G.
7 years ago
5.0
shirley w.
7 years ago
Exceptional professionalism, quality and customer service. I've recently worked with two other flooring companies on projects, and Alan's will be my flooring company moving forward. Very impressive and exceeded my expectations.
Anonymous
6 years ago
Thank you for taking the time to leave us a review Shirley! It was pleasure working with you, and we look forward to continue doing business with you!
5.0
Shirley W.
7 years ago
Excellent flooring company! Exceeded my expectations in customer service. Very professional, knowledgable about hardwoods, showed up every day on time when they said they would, and came back for a little picky detail that I requested. So impressed! My floors perfectly match pre-existing adjoining flooring.
5.0
Meeka B.
7 years ago
I hired Alan's Flooring to replace two rooms of carpet in my downstairs home with red oak wood flooring along with refinishing the entire floor and 2 sets of staircases. They did a FANTASTIC job! I loved it so much I had them come back and do partially upstairs. What a beautiful upgrade it made to my home! And the best part was I received great quality with a very fair and reasonable price. Alan's Flooring is a family team with core value customer service and bar none quality.
5.0
Meeka B.
7 years ago
I hired Alan's Flooring to replace two rooms of carpet in my downstairs home with red oak wood flooring along with refinishing the entire floor and 2 sets of staircases. They did a FANTASTIC job! I loved it so much I had them come back and do partially upstairs. What a beautiful upgrade it made to my home! And the best part was I received great quality with a very fair and reasonable price. Alan's Flooring is a family team with core value customer service and bar none quality.
5.0
Meeka B.
7 years ago
5.0
Lance D.
7 years ago
Jay and his family are amazing. He focused on educating us on the flooring and then helped us make an informed decision all while not being pushy at all. They have access to all the main brands. The price was very competitive and I highly recommend them to anyone looking to do business with a good trustworthy company at a competitive price. It is also nice to see a family that all works together.
5.0
Lance D.
7 years ago
Jay at Alan's Flooring is great. He educated us on different carpet fibers and helped us find the perfect carpet for us. It is a family business with a true brick and mortar showroom. They have access to all the carpet manufacturers. The installation was great, service was great. I cannot say enough positive things about this company.
Anonymous
6 years ago
Thank you taking the time to leave us a review Lance! We really appreciate it!
5.0
Lance D.
7 years ago
5.0
Hugh B.
7 years ago
Alan's Flooring installed new carpet and linoleum in a house, they have a broad selection of products, staff is very courteous be helpful from product selection to installation. I would recommend this company to everyone.Hugh B
5.0
Christine J.
7 years ago
Alan's Flooring was great to deal with! They know their stuff! I stopped in 2 different times and each time they were available to go over all the details about the materials we were looking at. Install was fantastic - it looks great and we will definitely be back again! Thanks again!
4.0
Joey K.
7 years ago
5.0
Denise W.
7 years ago
Alan's Flooring did a great job for us. We are in the process of selling our home and they were able to accommodate a really quick turn around so we could get the house on the market. They were completely booked up and found an Installer willing to come out on a Saturday (less than a week away) and completed 2 floors in a couple of hours. I was very impressed with the quality of the carpet, the install and the price. I changed my mind a couple of times on the color and the amount of carpet I needed but Jesus was very professional and was able to meet the requests in the same time frame. I would highly recommend.
5.0
Lisa M.
7 years ago
Alan's Flooring was great to work with! I had 4 rooms carpeted and two stairwells. They moved all furniture, existing carpet and padding and hauled away. I love my new fresh carpet! Thanks to Christian and Jesus for their help! Local company with great service!
5.0
Herman L.
7 years ago
Wish I could give 6 stars. Affordable and immaculate installation of hardwood, ceramic tile, and carpet. They did the whole house in 3 days just like they promised.Love supporting a locally owned/operated business! Great job!
Anonymous
7 years ago
Thank you for your feedback! We appreciate you giving us the opportunity to renovate your house and being a great customer!
5.0
Mike G.
7 years ago
Those guys will go extra step to make you a happy customer. They did it to me.
Anonymous
6 years ago
Thank you for taking the time to leave us a review! We really appreciate it!
1.0
Jennifer M.
7 years ago
Rude and unprofessional. Did not show up for scheduled quote appointment. Nor did they call or leave a message to say they needed to reschedule. I usually don't write bad reviews because I think everyone makes mistakes at one time or another but they totally fell short on an obligation and apparently do not feel they should have an open line of communication with a potential client. Waste of time.
Anonymous
7 years ago
I reached out to you as soon as I got a notification of this review to apologize about missing the appointment and failing to follow up with you, but I haven't received a response. As I mentioned in my previous attempts to communicate with …I reached out to you as soon as I got a notification of this review to apologize about missing the appointment and failing to follow up with you, but I haven't received a response. As I mentioned in my previous attempts to communicate with you, we're a small family owned operation and are short a person (the person that handles appointments and admin activities). Although we're currently two people in the office, we have never had this problem before and are very embarrassed that this happened. We are truly sorry if we came off as rude to you, but this was an honest mistake(that we will make sure never happens again) and hope that you can understand.More
5.0
Nelson S.
7 years ago
Jesus and Family did an amazing job! The attention to detail is above board and really what sets them a part. They had to take out the tile in our kitchen which was no easy task. The trim all around the base boards and even the fireplace, that really stood out in my mind. They are very thorough and the job was always left very tidy. It is obvious I would recommend them again and again.
5.0
Shelby J.
7 years ago
After getting the run around from other companies I am so happy I decided to go with Alan's Flooring. They were super helpful and knowledgeable and I never felt pressured to make a decision or spend more than I was comfortable spending. They made the process effortless and their customer service was fantastic. I would highly recommend and will definitely be using them for any future needs!
5.0
Heidi O.
7 years ago
After multiple estimates from multiple companies, Alan's Flooring was by far the best price, the most accommodating and customer oriented, hands down. They have been amazing from the first time I stepped in their doors all the way through two house renovations. Jesus has been so patient with me trying to make decisions and bringing me samples, working with us to get us the best price and Pablo was on hand to make sure all installations were done to perfection. Both houses renovated, the one we moved into and the one we are selling, are absolutely beautiful and I am very confident our house will sell. I have already told several neighbors and friends about this amazing company!
5.0
Bryce M.
7 years ago
I use Alan's Flooring for carpet in my personal and investment properties. Always great service and quick turn around. Always a nice clean install. Would recommend to anyone in Georgia looking for flooring.
Alan's F.
7 years ago
Thank you for all your support! We appreciate you taking your time to share your experience with our company!
5.0
Heidi O.
7 years ago
5.0
Chelsea A.
7 years ago
Alan's flooring did a fantastic job on our new floors! They were fast and thorough and were so helpful with all our questions about which floors would work best for us! Highly recommend to anyone!
5.0
Kim H.
7 years ago
My pine floors where sanded and strained. They look amazing!!This is the 2 nd job they have done for us!!! When I build my new house they will do all the flooring!! Thank you!!!
5.0
Michelle S.
7 years ago
One of the best flooring companies in Forsyth County!! I have used them for both my investment property and personal home. I love that they are a family owed company, super friendly and very knowledgeable. They are trustworthy and reliable. I will definitely use them again for future projects and have already recommended to my neighbors!
5.0
heidi_osthoff
7 years ago
Alan's Flooring was incredible from start to finish. We renovated two homes. One we were moving into and the other we were getting ready to sell. Jesus helped us with so much patience with so many decisions and worked worked with us to get us the best prices and Pablo made sure the work was done properly. Both of our houses are beautiful and I have no doubt we will have no problem selling. I have already shared this company name with several friends and neighbors. They are the best!
5.0
Peter D.
7 years ago
This is the third time that i have used Alan's flooring and they have done a fantastic job as usual. The are very quick to respond to emails and phone calls, were there to answer all of my questions and made arrangements to meet my short time frame for installing the carpet. I couldn't be happier and look forward to doing business with them again!!
Alan's F.
7 years ago
Thank you for taking the time to leave us a review and your support!
5.0
Kim H.
7 years ago
5.0
Michelle B.
7 years ago
5.0
Pete D.
7 years ago
5.0
Bryce M.
7 years ago
I use Alan's Flooring for carpet in my personal and investment properties. Always great service and quick turn around. Always a nice clean install. Would recommend to anyone in Georgia looking for flooring.
Anonymous
7 years ago
Thank you for taking the time to leave us a review Bryce!
5.0
Michelle B.
7 years ago
One of the best flooring companies in Forsyth County!! I have used them for both my investment property and personal home. I love that they are a family owed company, super friendly and very knowledgeable. I will definitely use them again for future projects.
Anonymous
7 years ago
Thanks for the review Michelle!
5.0
Peter D.
7 years ago
This is the third time that i have used Alan's flooring and they have done a fantastic job as usual. The are very quick to respond to emails and phone calls, were there to answer all of my questions and made arrangements to meet my short time frame for installing the carpet. I couldn't be happier and look forward to doing business with them again!!
Anonymous
7 years ago
Thank you for taking the leave us a review Peter!
5.0
Honey M.
7 years ago
Professional, trustworthy, Quick turn around, great flooring selection, AND I love that this is a local FAMILY OPERATION. Good job!! I was pleasantly surprised how quickly I got my carpet selected, ordered, & installed. Christian helped me narrow my choices and was very pleasant. Jesus is very professional. Installers were courteous and VERY good. We had a small job--just a stairway-- but am THRILLED with end result!!
Anonymous
7 years ago
Thank you Betsi for taking the time to leave us a review!
5.0
Alondra C.
7 years ago
can't thank them enough, such an amazing company with great honest people. i would recommend them to anyone!
Anonymous
7 years ago
Thank you for your review!
5.0
Yared C.
7 years ago
Best experience I've ever had.
Anonymous
7 years ago
Thank you for taking the time to leave us a review!
5.0
Sabine W.
7 years ago
Fantastic customer service and what a polite and helpful team. The manager was very professional and customer service oriented and even helped me with a favor donating some scrap vinyl for a non for profit need I had! I will come back here for all my flooring needs.
Anonymous
7 years ago
Thank you for your review Sabine!
5.0
Hellen L.
8 years ago
5.0
Barbara C.
8 years ago
Alan's flooring is a company you can rely on and trust! They followed up, they were great about finding us what we wanted and what we really liked in our price range, they made appointments and kept their appointments, they were nice too. When the flooring was installed it was better than we expected and we had high hopes. The installation team were Trojans. They worked from 9:30 ish till 8pm. These guys were amazing craftsmen, careful, plus moved all our furniture without damaging anything which was also another win in my book. This company truly believes in customer service. We had a difficult time remodeling our kitchen so our trust level was very low. Alan's flooring came through with shining colors in our minds. This is a family business (father, sons, brothers)and they all care about a job well done. They replaced 1800 Sq ft of carpet with hardwood hickory on a slab. They paid attention to detail at every corner and entry, the glue they used was as non toxic as they could fine so the house did not have any strong odor. It was great. I seriously can't say enough about this family business. We will always try to buy all our future flooring from Alan's flooring. I tried to included one picture to give you an idea of the hickory floor in the dining room, hopefully you can see it in their pictures.
Anonymous
7 years ago
Thank you taking the time of leaving a testimonial and posting a picture of the job!
5.0
Gary P.
8 years ago
Anonymous
7 years ago
Thank you for your review!
5.0
Robert S.
8 years ago
Family owned business that is doing flooring right .The staff and crew work together and treat your home with respect . They installed Shaw carpet with memory foam pad . Also we picked a PVC flooring with a bulit in cork underlayment . It looks like real wood with a lifetime residential warranty. It is scratch resistant and waterproof. We used it in the master bath, laundry,guest bath and had them come back and do the kitchen. I could go on and on...
4.0
Ram M.
8 years ago
Anonymous
7 years ago
Thank you for your review!
1.0
calvin a.
9 years ago
I would not use this company again. Three weeks after wood flooring was installed it started coming unattached from the concrete floor that it was glued to. Now there are several large spots in the floor that are not glued down and it cracks and sounds hollow when walked across. I have contacted them at least five times via email and phone but they never have gotten back to me.Very unprofessional...
5.0
Octavio M.
9 years ago
5.0
Alondra D.
10 years ago
5.0
Jany S.
10 years ago
5.0
Linda P.
10 years ago
5.0
Alondra N.
10 years ago
5.0
Cheryl R.
10 years ago
Timely, professional and beautiful job done. We recently relocated to the area and searched on our own, as well as received local recommendations for replacing the carpet for our home. Quality, plush carpet at a affordable price by a family owned business that takes pride in their work. Would highly recommend.
5.0
Chavalon G.
10 years ago