MOZAK'S FURNITURE & CARPET

3.9
|
73 Reviews
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Mozak's Furniture & Flooring 2414 Gordon Dr, Sioux City, IA 51106-5723 712-252-2991 https://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw Price Range:$-$$$$
3.9
|
73 Reviews

Reviews


5.0
5 days ago We are trying to get my father home who is on Hospice. Every other floor place in Sioux City told us it would 4 to 8 weeks before they could even come and measure the room. We called Mozak's expecting the same answer, but Thanks to Tim we were told that they can be there next week and we found the perfect lift chair for my dad too. Tim and Mozak's have gone the extra mile for us. Thanks to them we should be able to bring him home by the end of next week.
1.0
last month Installed the wrong carpet and then when I asked for a discount on the carpet I ACTUALLY ordered, they told me that it would be cheaper to go rip it out than to give me a discount! I would never recommend them to anyone!!!
5.0
last month People where very very nice very helpful
1.0
last month Horrible service and product. Do not buy a kitchen from them! 😢
2.0
last month Salesman seemed to want to get back to his lunch more than helping us pick out carpet. Either he didn't know his business or didn't care about his customer. We ended up elsewhere and got much better service.
5.0
2 months ago Great place
5.0
3 months ago Friendly customer care and fair prices.
3.0
4 months ago Good quality but pricey
5.0
4 months ago Exceptional Sales and Service! Just recently purchased new carpet and the whole process from picking carpet to installation was a very professional experience! Looks great! Very pleased! Thanks Mozak’s... I’ll definitely be back!
3.0
4 months ago This customer did not leave a comment.
5.0
4 months ago This customer did not leave a comment.
5.0
4 months ago I've done business with Mozak's for years, and they are great! Tim and Brant always go the extra mile for us. Good communication, quick response times, and quality products. A family owned business that works hard for their customers.
1.0
4 months ago This customer did not leave a comment.
3.0
5 months ago This customer did not leave a comment.
5.0
5 months ago This customer did not leave a comment.
5.0
5 months ago Bought my new sectional from Mozak’s and could not be happier!!! It was exactly what I ordered and came in quickly! Thanks so much!
5.0
5 months ago Awesome job laying floors and even came early!
1.0
6 months ago not once but both times we have ordered, were told would be 1 week for order to come in and here we are 4 weeks later and just came in!! Was not called when it came in, we had to go in multiple times to see what was going on and NO comp/discount given when asked for one for inconvenience. We went with Mozaks thinking it would be in on time when we needed it and WAS NOT. Horrible customer service, false expectations both times just for the sale, don't take responsibility and don't justify their mistakes and make it right. We will never make a purchase with you again nor recommend you to anyone!
5.0
6 months ago Super friendly staff. Very big selection and really good prices as well. Highly recommend
5.0
7 months ago I would like to give a big thank you to Dee Jensen and all the fine folks at Mozak's. Super nice and easy to deal with. Right down to the delivery crew, very professional, polite and carful. Have a great day!👍
1.0
7 months ago Poor customer service is an understatement! Horrible customer service. Me and my husband walked in, no one bothered to greet us. We made our way towards the back of the store and found all the salesman's having a good time gossiping. Not even then did they bother to greet us or ask if we needed help! As we walked out the floor guy acknowledged us and offered to get someone. By this time I was upset we left instead. Moral of this story I had a pocket full of cash ready to buy some furniture. I went down the road to Unclaimed Freight Furniture were I was greeted and treated like a customer. Spent my money there instead.
4.0
7 months ago This customer did not leave a comment.
5.0
7 months ago fantastic service!! And has an awesome selection for a fair price. Will definitely come back
1.0
7 months ago The website is useless. How can one make an opinion on what is considered a sale without a reference point? Plus the owner/children need to tone it down. We get it, your name is on the sign. I know for a fact (through an ex employee) that the regular salespeople give the same "discounts" as the owner. Mark up on the furniture is ridiculous. A couch wholesale from Ashley is typically marked up 300%. That price is crossed out and replaced with with a SLIGHTLY lower marked up percent to give the illusion of a discount. The delivery is always free, don't let them act like it's a favor. The place is a joke, but it's always a good starting point when looking at furniture. Go there, pick something out, then sicker the price. Once you feel like you've made them squirm enough, have them write the info down on their card. Take said card to ANY other more reputable business and go from there.
4.0
9 months ago Very helpful lady there that spent a lot of time with us picking out new flooring for the kitchen.
1.0
9 months ago This customer did not leave a comment.
5.0
9 months ago This customer did not leave a comment.
5.0
10 months ago This customer did not leave a comment.
5.0
11 months ago This customer did not leave a comment.
1.0
last year Not great customer service. First off, we went to the store to pick up our couch. It wasn’t there. We had to drive to there warehouse. WE had to load it. Second we were supposed to get an ottoman. We had to call multiple times and each time they got more annoyed. Incredibly rude about something we had purchased and were not getting. Trust me when I say avoid this place. There are plenty of other furniture stores who offer great deals with a great team to work with.
4.0
last year Very nice place
5.0
last year This customer did not leave a comment.
1.0
last year Terrible service. We asked for an estimate and the lady told us we would hear from her in 3 days. This never happened and today makes more than 6 weeks.
5.0
last year I had 2 phenomenal delivery guys deliver my mattress. They were awesome. I wish I would have gotten their names.
5.0
last year Family owned and wide selection
1.0
last year Bought an Ashley double recliner and were told by salesman that if the release broke they keep them in stock . Maybe 6 months and the release broke. My husband called and was told they needed model and serial number which I think they should be able to look up . We decided to just order off Amazon as they didn't care about that . Long story short in less than 2 years both sides have broke and first side broke twice . We don't abuse it and our kids are grown .
5.0
last year Went there looking for a couch after searching other stores in the area and the couch we liked was a few hundred dollars cheaper here! They had great service and help. I will be returning!
5.0
last year This customer did not leave a comment.
1.0
last year This customer did not leave a comment.
1.0
last year I won't go into detail about my 1 star rating, but do yourself a favor and shop elsewhere.
5.0
last year This customer did not leave a comment.
5.0
last year Very helpful, talk to the little guy with blonde hair, I think his name was Breck, easy to work with.
5.0
last year Wonderful people to do business with. Rhett work hard to make you happy
5.0
2 years ago I have used Mozak's for flooring and furniture and tile. They are informed on their products and the installers are artists
5.0
2 years ago This customer did not leave a comment.
1.0
2 years ago This customer did not leave a comment.
5.0
2 years ago Loved our experience with Mozaks and Brant!!! I loved most that we never felt pressured or "stalked" while shopping for furniture !!! Everyone was always so friendly when we were there! The furniture is PERFECT for what we were wanting! Also, the deliver guys were very nice and did a great job moving it for us! We will defs be using Mozaks again �
5.0
2 years ago We love our new dining room set and flooring from Mozak’s!Mozak’s sales people were cordial and couldn’t have been more helpful. They worked with us in ordering the beautiful vinyl plank flooring which we used in our living room/dining area.Their knowledgeable sales staff was a pleasure to work with and we were able to special order just the table and chair set that we wanted, right down to the specific color combination (we chose Merlot/Buttermilk).(Doug & Diana Grundy)
5.0
2 years ago They have friendly, experienced salespeople. Prices are generally lower than everyone else.
3.0
2 years ago Got good stuff her and it's nice and fun buy kinda pricy
5.0
2 years ago I work here
5.0
2 years ago This customer did not leave a comment.
3.0
3 years ago The floor looks great but our woodwork was ruined. They poked a hole in the ceiling, which they fixed. They tried to move an antique dresser into the bathroom and instead of deciding it wouldn't fit and moving or to another area in the bedroom, they broke the top of it and ruined the wood work on the top of the door. Won't be buying anything from them in the future. It's a shame because we did buy furniture from them in the past. No one called to tell me the damage that was done to the dresser... like we wouldn't notice?
1.0
3 years ago I had put a dresser on layaway, we have just bought a house and were in process of moving things around. As a surprise my father bought us a dresser set. I went to get the money I put down back. I was given strict attitude and ended up leaving my money there. Very poor service. I would have gladly paid it off and took it had I had the room. Very unsatisfied and will not be returning in the future.
5.0
3 years ago This customer did not leave a comment.
1.0
3 years ago Watch out for the white Mozaks delivery van. Middle age driver, male. Ran a stop sign into traffic, sudden lane changes with no signal, and easily doing 25 above the speed limit. What an ass. Saturday 6-11, 5:39pm.
5.0
4 years ago I couldn't be happier with my experience at Mozaks... A totally new kitchen....!!!! Cupboards, countertops flooring and backsplash. Top notch sales people and very talented installers. A++++
4 years ago Thank you, Julie!
5.0
4 years ago This customer did not leave a comment.
5.0
4 years ago Amazing store great people . I highly reccomend this place. I hear they have a new store in yankton now as well and you can buy drapery blinds countertops cabinets. Everything you could want for your home. The owner gave me a fantastic deal on all my flooring . Everyone should give him a chance to bid any job I can't.imagine he can be beat in price or product. Thanks mozaks my house is beautiful because of you.
4.0
4 years ago We bought a couch and love seat in May and had it delivered to our daughters third floor apartment. Nothing but good to say. The two guys that delivered worked their butts off and they cleaned up when they were done. Salesman was very courteous. We are from our of town and will be buying a bed this weekend and would not go anywhere else.
5.0
4 years ago This customer did not leave a comment.
5.0
5 years ago Service second to none - inside the store and out. We've seen the floor installers out at dinner and they've said "hi", the delivery guys have told us, "Thank you, I appreciate your business" and Jim has been awesome coming up with a new look in furniture and flooring to help transform our family rooms (and patient!)
5.0
6 years ago This customer did not leave a comment.
5.0
6 years ago This customer did not leave a comment.
5.0
6 years ago Awesome prices and even better service,you got to try this place!
5.0
6 years ago This customer did not leave a comment.
5.0
6 years ago I found a dining set I LOVED at another store. It was On clearance there, and the leaves didn't line up quite right. They said it was not something they could order new for me...so I called Mozaks and they looked it up, ordered it brand new and delivered to my house in 10 days for less than $100 more than the clearance price of the other store! I will go back next time we nwws furniture :)
6 years ago Pictures please!! I've been looking at new sets
5.0
6 years ago This customer did not leave a comment.
4.0
6 years ago This customer did not leave a comment.
5.0
6 years ago Friendly and knowledgeable staff! Timely delivery and awesome customer service!
5.0
6 years ago This customer did not leave a comment.
5.0
6 years ago This customer did not leave a comment.
5.0
6 years ago This customer did not leave a comment.