BANTER FLOORS & MORE
As a Shaw Flooring Network (SFN) retailer, we are committed to providing you with the very best service. We go above and beyond to make sure you’re satisfied with the flooring product, service and ultimately, your home. Purchasing carpet, hardwood, luxury vinyl or tile and stone can be daunting, but we are here to help you every step of the way.
Shaw Floors is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Banter Floors & More
13019 Wicker Ave, Cedar Lake, IN 46303-9345
219-374-7360
https://shawfloors.widen.net/content/dqn0tmc3r4/web/shaw-logo-bw.webp?quality=85
Price Range:$-$$$$
Reviews
5.0
Jamie B.
5 months ago
Great options to choose from. Bruce is great to work with.
5.0
Audrey L.
6 months ago
5.0
REDDY R.
7 months ago
“Matthew Banter” helped for recent project in my home.He helped building the new standing shower and french door.He is one man soldier, multitalented and so much friendly to trust and work with.He is so good at tiles, drywall, plumbing, electrical work and much more.I highly recommend hiring him and attaching few pictures of his work.
5.0
Nickey J.
7 months ago
We just did a complete remodel of our kitchen with Banter. We are extremely pleased with the results. From Linda helping us with the design of our kitchen, to the rest of the Banter staff helping us out with the selection of all the products and materials we needed. Josh provided us with professional installation, taking personal pride with his work along with the employees he hired to help. We highly recommend Banter Floors & More located in Cedar Lake, IN.
5.0
Mary W.
8 months ago
We had Banter replace the carpet with plank flooring in our new construction home. They were professional in our home, and even talked to our kids about how to put in a floor! The process was quick, clean, and did not interfere with our daily lives. Highly recommend Banter!
1.0
Camille K.
10 months ago
5.0
Melody W.
10 months ago
Love this place. It's quiet and the food is plentiful and prices are very decent.
5.0
Mark S.
10 months ago
Couldn't be happier with our new wood floor. Great patience and customer service from our rep Will. We must have changed styles and colors 3 or 4 times. Great deal too.Our installers (Mick and crew) were beyond top notch. Complete first floor redo removing old 3/4 hardwood and carpet. Very cautious and meticulous. Fixed imperfections overlook when the home was built. And kept us in the loop every step of the way. It's not often these days to find someone who enjoys and takes pride in the result rather than just doing a job.Completely recommend and have no second thoughts.
5.0
Deb A.
10 months ago
5.0
Robert S.
12 months ago
We couldn't be happier with our new vinyl floor. Will worked with us after bringing home numerous samples on different days. The samples were large, approximately 2' x 3'. He was extremely knowledgeable on all aspects of flooring and very patient with us on each of our visits.Their installing crew, Mick and Rubin, were superb; very professional, detailed, friendly, etc. I couldn't believe how Mick pre-cut the shoe molding and it all fit without re-cuts. Just 2 great guys who throughly knew their profession. They moved furniture, cleaned up each day, and disposed all carpeting and trash. The job included living room, kitchen, dining area, utility room, hallway, 4 closet floors, and 2 bathrooms.
5.0
joan f.
12 months ago
5.0
Harry P.
last year
Very friendly and very helpful.
4.0
Amber N.
last year
5.0
Kerry P.
last year
Superior customer service; conscientious installers; great communication from the point of estimate to post-install follow-up.
5.0
Michelle S.
last year
Great place!! Everything you need in one place. Personable, great assortment, and excellent jobs well done.
5.0
Beth C.
last year
Banter has been great to work with from beginning to end. From choosing our products in store to installation, we were well informed and impressed with the quality of work. Thank you for helping us renovate our home!
stevev@banterfloors.com
last year
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
1.0
Mike V.
last year
Would never recommend. Banter did the flooring for my builder in my new house. They have twice re-grouted the master bath. The tiles are loose, you can hear and feel them move. They refuse to return phone calls and I have made visits into the store where I have been lied to my face. I’m not sure Ginny is even a real person.
1.0
Mike V.
last year
5.0
Nancy S.
last year
Love our floors they did a amazing job Bruce was our sales person he was very very helpyand very knowledgeable
5.0
Tiffany J.
last year
5.0
Dragana K.
last year
Great experience and friendly service
stevev@banterfloors.com
last year
We are glad to hear this! Thanks for writing us a review, and know that we would be happy to help you with anything that may you need in the future!
5.0
Stacy B.
last year
We worked with Steve for what we needed through email. Communication was great as well as responses to my questions. Our carpeting was delivered and installed right on schedule. Very happy with Banter Floors from start to finish!
stevev@banterfloors.com
last year
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Josh H.
last year
Guys did a great job switching our carpet to a laminate flooring. Cleanup was great and the floor looks amazing. Very happy with the floor.
stevev@banterfloors.com
last year
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Nick C.
last year
5 stars!
stevev@banterfloors.com
last year
Thank you for taking the time to leave us a review. We enjoyed working with you and look forward to working with you on future projects.
5.0
Mike M.
last year
You guys were great. Keep doing what your doing.
stevev@banterfloors.com
last year
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
4.0
David S.
last year
Had the shrimp dish al mojo de ajo, came with a garlic sauce. I had the kitchen add crushed chili's. Sauce was good. Even better drizzle over the rice along with what dripped off my tacos. I met Chandon, plesant guy. Impressed that he went so far as to praise an employee in front of other team members. Excellent moral booster. Always enjoy speaking with other Food was excellent, Modelo Negra was cold, excelkent selection of tequilas. Company was great. I gotta remember to take photos more often.
5.0
Tina P.
last year
5 star experience all around from beginning to the final install. Would highly recommend Banter!
stevev@banterfloors.com
last year
We are happy to hear that we were able to provide you with a smooth and speedy experience with us! Thanks for taking the time to write us a review, and know that we are looking forward to helping you again in the future!
3.0
Julie H.
last year
The two men sent were professional, courteous, and I would highly recommend them.
stevev@banterfloors.com
last year
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
Jeremy J.
last year
Great customer service and support. Installers were very nice and did a great job.
stevev@banterfloors.com
last year
We are glad to hear this! Thanks for writing us a review, and know that we would be happy to help you with anything that may you need in the future!
5.0
Kelli P.
last year
They did an amazing job on our floor…
stevev@banterfloors.com
last year
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Mark K.
last year
Excellent products, excellent service, will definitely recommend
stevev@banterfloors.com
last year
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
Virginia J.
last year
5.0
Paula F.
last year
5.0
FRANCISCO J.
2 years ago
Excellent
5.0
Danielle L.
2 years ago
1.0
Joseph B.
2 years ago
Stay away! I just built a home with Diamond Peak builders and they used Banter for floors and tile. I closed on the 19th of November and I still have gaps in floor corners in my master bath that need to be filled. I have a chip on my hardwood floor in the foyer as well. They finally came in to tuck the carpet under transition pieces but the carpet is cut too short in other places that they need to fix. The tile job in my custom master bathroom is awful from grout lines to some tiles being higher than others. I called Banter and no one has called me back.
1.0
Joseph B.
2 years ago
5.0
Julie A.
2 years ago
All the Sales people at Banter are personable,and, go out of their way to help their customers.
5.0
Lori N.
2 years ago
5.0
Joanne O.
3 years ago
We had to choose flooring for a whole new home. Gina the sales clerk helped us coordinate all the flooring and kept it within our budget. There are so many choices you certainly can find what you want there!
5.0
Thomas K.
3 years ago
Extremely Happy!!! Able to match perfectly. The transition from one room to the other is seamless. Brandon, Excellent!!!! This young man really knows his business. David and Chuck, the installers, outstanding and extremely personable. SO CLEAN!!!
5.0
eric l.
3 years ago
Best in the business. 5 star service!!
1.0
Cory R.
3 years ago
1.0
Cory R.
3 years ago
4.0
Judy C.
3 years ago
Large selection carpet, tile wood floors.
5.0
Vince M.
3 years ago
Installers did a great job.
1.0
Kevin D.
3 years ago
Went in looking for tile for our small bathroom barely got the time of day. Looked at samples for over an hour. Left our number expecting a call back and were not called. Have updated our plans losing a few grand Banter.
Banter M.
3 years ago
We apologize that this was your experience. If you would like to discuss or have questions please give us a call and ask for Ginny our Sales Manager.
5.0
Nicolas W.
3 years ago
Carpeting installed quickly and looks great! Workers were very professional and polite and made sure to get our opinion on anything they were unsure of at transitions. Office staff was great to work with for carpet selection and pricing.
1.0
A R.
3 years ago
5.0
Dana R.
3 years ago
Steve is responsive, professional, and very helpful with my order. I highly recommend using Banter as your place for home needs. The products are high quality and the service is impeccable.
stevev@banterfloors.com
3 years ago
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Katreena A.
3 years ago
I love the flooring! Sales was a breeze to deal with. Installers were friendly and good at what they do.
stevev@banterfloors.com
3 years ago
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
Chyvonne M.
3 years ago
I had a wonderful experience with this company and would highly recommend then to anyone. Very fast service and neat.
stevev@banterfloors.com
3 years ago
We are happy to hear that we were able to provide you with a smooth and speedy experience with us! Thanks for taking the time to write us a review, and know that we are looking forward to helping you again in the future!
5.0
Marvin F.
3 years ago
The quality of the work was excellent. All of the people I dealt with were very friendly, professional and easy to work with. Getting the estimate was dealt with through email using pdf drawings which worked out well. There was a change resulting in a larger floor area that was dealt with after the start of the job and handled without any problems. The selection of the material was not only easy but made enjoyable with friendly and knowledgeable assistance from their staff. Bob, the tile installer would communicate his arrival time every day. He discussed the plan prior to the install and was very accommodating with our needs and wants. I would definitely consider Banter Floors & More for another job and recommend them to others. Marvin
stevev@banterfloors.com
3 years ago
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Jerry C.
3 years ago
Installers were very professional and excellent workers.
stevev@banterfloors.com
3 years ago
We are thrilled to hear that our installers were aware of your needs throughout the installation process and did a great job taking care of you! Thanks for writing us a review!
5.0
Bob M.
3 years ago
Robert and Nancy McKay from Cedar Lake . We recently had our bathroom shower redone. Banter did a wonderful job.Turned out better than we anticipated. All the workers were very professional and meticulous. Dave was here everyday making sure we were satisfied with the work. It is very difficult to express the amazing transformation of our our shower. We highly recommend Banter for remodeling.Thanks again for a job well done.
stevev@banterfloors.com
3 years ago
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
Bob M.
3 years ago
Banter, thank you again for such a fantastic job well done.
5.0
Kathy H.
3 years ago
The guys that came did a great job. They cleaned up afterwards The bathroom tile looks greasy Glad we had it done Kathy
stevev@banterfloors.com
3 years ago
Thank you for taking the time to leave us a review. We enjoyed working with you and look forward to working with you on future projects.
5.0
Patrick M.
4 years ago
The crews were great and did beautiful work!
stevev@banterfloors.com
4 years ago
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Julie W.
4 years ago
Great work, Professional service, would recommend.
stevev@banterfloors.com
4 years ago
We are happy to hear that we were able to provide you with a smooth and speedy experience with us! Thanks for taking the time to write us a review, and know that we are looking forward to helping you again in the future!
5.0
Marisa M.
4 years ago
Bob did my backsplash and he is really the nicest guy! He does great work too. My backsplash looks beautiful. I had a little piece of the backsplash that I was concerned about and Bob came right out and fixed it. Great customer service and reasonable prices. I highly recommend.
stevev@banterfloors.com
4 years ago
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Nathan B.
4 years ago
Flooring looks great.
stevev@banterfloors.com
4 years ago
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
Linda C.
4 years ago
We are very pleased with the floor! Rolando did a wonderful job installing. Steve was very helpful in working with me through emails. All around 5 stars!
stevev@banterfloors.com
4 years ago
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Becky M.
4 years ago
Wonderful service. Ginny helped me to prepare for my project, and the installation team was fantastic. I highly recommend.
5.0
Jason R.
4 years ago
5.0
Edie F.
4 years ago
Job well done
stevev@banterfloors.com
4 years ago
We are glad to hear this! Thanks for writing us a review, and know that we would be happy to help you with anything that may you need in the future!
Edie F.
4 years ago
My floors are your best advertisement
5.0
Rusty H.
4 years ago
Great communication by Steve....he was quick with his quotes, emails, etc. The workers came in and knocked out basement stairs in less than an hour! Looks great and would recommend.
stevev@banterfloors.com
4 years ago
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
Steve K.
4 years ago
Steve was very good to work with friendly was very knowledgeable about status of delivery men that delivered the tile done the job very professorial like wasted no time thank then all for a job well done would highly recommend your company
stevev@banterfloors.com
4 years ago
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
Steve K.
4 years ago
Once again Thank You Job well done
5.0
Bryan F.
4 years ago
The sales and installation crew did a great job on installing our wood floor. Would highly recommend their work.
stevev@banterfloors.com
4 years ago
Thank you for taking the time to leave us a review. We enjoyed working with you and look forward to working with you on future projects.
5.0
Jean C.
4 years ago
Very Happy with the carpet. Workers were polite
stevev@banterfloors.com
4 years ago
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Tom T.
4 years ago
Banter did a great job. From coming out to measure, the sales process and then installation. Everything was done professionally and in a timely manner. I would recommend them to anyone.
stevev@banterfloors.com
4 years ago
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
Michael M.
4 years ago
The whole process was easy, start to finish. The carpet was installed in less time than estimated, professional and courteous service from all involved.
stevev@banterfloors.com
4 years ago
We are happy to hear that we were able to provide you with a smooth and speedy experience with us! Thanks for taking the time to write us a review, and know that we are looking forward to helping you again in the future!
5.0
Justin C.
4 years ago
stevev@banterfloors.com
4 years ago
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Juan A.
4 years ago
Great service! Would definitely recommend!
stevev@banterfloors.com
4 years ago
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
1.0
Jordan F.
4 years ago
5.0
Shaynee P.
4 years ago
Everyone was very polite and professional. They completed the job with no mishaps and everything was clean when they left. You have some great guys working for you. Thank you
stevev@banterfloors.com
4 years ago
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
Adam T.
4 years ago
Nice job
stevev@banterfloors.com
4 years ago
Thank you for your review. Your kind words mean a lot to us. We are so very pleased that you love your new flooring!!!
5.0
Robert R.
4 years ago
The installers were both vey professional and did a great job. Steve made the process work very smoothly, even with my request to reschedule do to a death in the family. I would definitely recommend Banter.
stevev@banterfloors.com
4 years ago
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
1.0
Andrew K.
4 years ago
Sent the wrong color backsplash and won’t correct their mistake.
4.0
Nicole F.
5 years ago
The removal of old carpet and padding is not included in the price. The majority of businesses include that that service. Overall - happy with the process!
stevev@banterfloors.com
5 years ago
Thank you for taking the time to leave us a review. We enjoyed working with you and look forward to working with you on future projects.
5.0
A U.
5 years ago
5.0
Coralee D.
5 years ago
Professionally installed, loved the floors and prompt service!
stevev@banterfloors.com
5 years ago
We are happy to hear that we were able to provide you with a smooth and speedy experience with us! Thanks for taking the time to write us a review, and know that we are looking forward to helping you again in the future!
5.0
Jeff M.
5 years ago
5.0
Louise D.
5 years ago
Beginning with the flooring selection to the finishing touches, our experience with Banter was amazing. Customer service is excellent and the staff is knowledgeable and very helpful. Installers are very good at what they do and are always willing to explain the process along the way with patience and expertise. Banter is our first choice for future flooring and tile needs. Five stars is not enough!
stevev@banterfloors.com
5 years ago
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
Phil M.
5 years ago
Service was great!
stevev@banterfloors.com
5 years ago
Thank you for taking the time to leave us a review. We enjoyed working with you and look forward to working with you on future projects.
5.0
Joanne H.
5 years ago
This experience has been great. We ordered both hard wood floor with a sand and finish and carpet. Working with Steve V. Has been great. He is prompt with responses and delivery. I will definitely use Banter again and will refer friends to them.
stevev@banterfloors.com
5 years ago
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Jeremy M.
5 years ago
Steve and his team were great! Would absolutely recommend!
stevev@banterfloors.com
5 years ago
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
Toni D.
5 years ago
The installers were all very professional and courteous. They did a great job!
stevev@banterfloors.com
5 years ago
We are thrilled to hear that our installers were aware of your needs throughout the installation process and did a great job taking care of you! Thanks for writing us a review!
5.0
David C.
5 years ago
5.0
Brian W.
5 years ago
5.0
Colleen C.
5 years ago
Carpet looks great, Steve was very professional and responsive.
stevev@banterfloors.com
5 years ago
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Kathie V.
5 years ago
Amazing service and so knowledgeable! Quick to sum up your needs and make everything work together at a reasonable price. Looking forward to completing our project with their input and help. So glad we found them!
5.0
Bonnie O.
5 years ago
Very happy with selection, timeframe, service and end results of our kitchen remodel! Thanks!
stevev@banterfloors.com
5 years ago
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Walter M.
5 years ago
High quality work! We are very pleased with our flooring.
stevev@banterfloors.com
5 years ago
We are thrilled to hear that our installers were aware of your needs throughout the installation process and did a great job taking care of you! Thanks for writing us a review!
5.0
Linda P.
5 years ago
Gina was the salesperson we dealt with when ordering and installing our new floor. She was very professional and helpful. We visited several other flooring companies before we ordered our floor with her. I would highly recommend your sitore as a great place to get flooring. I wish I would had gone to you first.
stevev@banterfloors.com
5 years ago
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
Linda P.
5 years ago
I had my own business. I realize that most people will take the time to complain but will seldom take the time when you do a good job. Recommendations are the best way for a business to succeed. I was glad to complement you on a job well done.
5.0
Josh G.
5 years ago
Nice people to do business with, staff is awesome! Great business with great prices.
stevev@banterfloors.com
5 years ago
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Josh G.
5 years ago
Nice people to do business with, staff is awesome! Great business with great prices.
5.0
Beth W.
5 years ago
Friendly and knowledgeable
stevev@banterfloors.com
5 years ago
We are glad to hear this! Thanks for writing us a review, and know that we would be happy to help you with anything that may you need in the future!
5.0
Jen O.
5 years ago
Steve Vanderhye is timely, courteous and very knowledgeable. The installers, Keith and Scott were also very friendly and knowledgeable. Thank you Banter, yet again you have exceeded expectations.
stevev@banterfloors.com
5 years ago
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
Mike B.
5 years ago
Floor looks great. Employees were awesome! All questions and concerns were answered or taken care of right away and efficiently!
stevev@banterfloors.com
5 years ago
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Mike B.
5 years ago
Floor looks great. Employees were awesome! All questions and concerns were answered or taken care of right away and efficiently!
5.0
Duane W.
5 years ago
Great customer service! Fast Response! Great work! Very nice and friendly employees!
stevev@banterfloors.com
5 years ago
We are happy to hear that we were able to provide you with a smooth and speedy experience with us! Thanks for taking the time to write us a review, and know that we are looking forward to helping you again in the future!
5.0
Grethen A.
5 years ago
Installer was courteous, worked efficiently and sought my approval throughout the process. Over all good experience.
stevev@banterfloors.com
5 years ago
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
4.0
Leda S.
5 years ago
.
1.0
Ben T.
5 years ago
4.0
j c.
5 years ago
Very helpful people, just didnt have what i was looking for.
5.0
Justin W.
5 years ago
Steve was very helpful and was able to get our floors installed very quickly. Crew was very professional and we are so happy with the new floors!
stevev@banterfloors.com
5 years ago
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
Justin W.
5 years ago
Steve was very helpful and was able to get our floors installed very quickly. Crew was very professional and we are so happy with the new floors!
stevev@banterfloors.com
5 years ago
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
Emily M.
6 years ago
THE INSTALLERS WERE VER COMPETENT, COURTEOUS AND EFFICIENT. WEARE VERY PLEASED WITH THE INSTALLATION.
stevev@banterfloors.com
6 years ago
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Derek H.
6 years ago
Pleasant experience
stevev@banterfloors.com
6 years ago
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
Jarek P.
6 years ago
This is now the second time we've used Banter and just like the first time, they provided excellent service! Highly Recommend!
stevev@banterfloors.com
6 years ago
We are happy to hear that we were able to provide you with a smooth and speedy experience with us! Thanks for taking the time to write us a review, and know that we are looking forward to helping you again in the future!
5.0
Justin G.
6 years ago
Love Banter...great customer service and fantastic communication not to mention the floor looks unbelievable. Can’t wait to do business again!
stevev@banterfloors.com
6 years ago
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Kim V.
6 years ago
Ladies in the store were very professional and helpful. I was extremely happy with all the service I received including the subcontractor who installed the tile. I couldn’t be happier. Thank you.
5.0
Nathan H.
6 years ago
Prompt reliable service. Installers were very professional and answered any questions we had. Installation was done in day and looks great. We have had many customer compliments. Stop by Monical's Pizza Gilman to see first hand. Thanks Steve for a Great experience!!
stevev@banterfloors.com
6 years ago
We are happy to hear that we were able to provide you with a smooth and speedy experience with us! Thanks for taking the time to write us a review, and know that we are looking forward to helping you again in the future!
5.0
Nick A.
6 years ago
Have had them install Quick Step flooring twice over the years and both times we couldn’t be happier! We dealt with Steve who was professional and offered us competitive pricing. Overall a good experience and quality product.
5.0
Lucas M.
6 years ago
Very knowledgeable staff and top quality inventory. Highly recommend
5.0
Nancy E.
6 years ago
The installers were great, vacuumed the carpet and swept the hard surface floors before they left. They protected our new hardwood with covers before putting their tools on them. Ginny was awesome to work with in sales and co ordinating the installation. A great company to work with!
5.0
Anthony R.
6 years ago
My floors are awesome, and the overall experience was even better. Banter went above and beyond to put beautiful Quick Step flooring in my new home, and I couldn’t be more thankful. Excellent work to the sales team & installation crew. I will be back in the future.
5.0
Brittany K.
6 years ago
The entire process was smooth, on time, and well done!
stevev@banterfloors.com
6 years ago
We are happy to hear that we were able to provide you with a smooth and speedy experience with us! Thanks for taking the time to write us a review, and know that we are looking forward to helping you again in the future!
5.0
Mary V.
6 years ago
Ginny at Banter floors exceeded our expectations for creating the look we wanted for our kitchen. We were also very pleased with the quality of materials and installation. Thanks!
ginny@banterfloors.com
6 years ago
Mary, thank you so much for allowing me to help in designing your backsplash! It was a pleasure working with you!
5.0
Jessica C.
6 years ago
AMAZING PEOPLE and product!!!!! Could not have put carpeting down without Banter. So thankful!!!!
5.0
Paulette S.
6 years ago
We had an excellent experience with Banter! Everything from our helpful salesperson, Ginny, to the nice delivery guy, Brandon, to the great installer was wonderful. They went over and above to fix some issues that happened during installation that were not their fault. I would highly recommend them.
ginny@banterfloors.com
6 years ago
Paulette, Thank you for taking the time to review us. We enjoyed working with you! We are glad Banter Floors was able to meet your flooring needs!
5.0
Lisa M.
6 years ago
We had a great experience throughout the purchase process and love our new carpet!
stevev@banterfloors.com
6 years ago
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
Weichert H.
6 years ago
Banter has been great to work with and was very responsive to all of our questions. They went out of their way to bring us new samples and helped us make the perfect selection for our needs. Thanks for a job well done.
stevev@banterfloors.com
6 years ago
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
Gerald W.
6 years ago
Excellent work
ginny@banterfloors.com
6 years ago
Thank you so much for leaving us a review. We are happy to hear that you love the product and work that we provided. We look forward to working with you on your future projects and would love for you to pass our name along to others.
5.0
Shelly H.
6 years ago
Very pleased with the work that was done with Banter! Will definitely use them again!
ginny@banterfloors.com
6 years ago
Thank you so much for leaving us a review and allowing us the privilege of installing floors in your home. We look forward to the opportunity of working together with you in the future!
5.0
Lisa D.
6 years ago
5.0
Donna W.
6 years ago
Everyone was very helpful . I loved how people who work there help each other out in what they have experienced with a product. It solved a problem in the difference in height of a wood floor and tile. So we were able to get tile in my laundry room, I just love it. The flooring guy they suggest for our project was super great. Dave from C R Flooring was very precise in laying my wood floor so that if flowed beautifully through our rooms. The guys who work for him were very careful and considerate in treating my home with great care as they worked on our flooring. I would highly recommend Banter.🤗 In fact we have another project for in the future which we will be using them agsin.
ginny@banterfloors.com
6 years ago
Donna, thank you so much for taking the time to review our company. We enjoyed working with you as well, and we look forward to working with you on your future projects!
5.0
Jim U.
6 years ago
we had amazing customer service through the whole project and the carpet installers were very professional, and did a great job
stevev@banterfloors.com
6 years ago
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Phil B.
6 years ago
Job done well and on time.
5.0
Dennis M.
6 years ago
Very positive experience from start to finish. Steve was very helpful at Banter Store answering our questions and helping us make the right flooring selection and he came out to our house to measure in a timely manner. His measurements were very accurate. The installers, Keith and Scott were very experienced and did a great job. Nice young men too! We are very happy with our new floors!
stevev@banterfloors.com
6 years ago
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
Karen L.
6 years ago
Guys were quick and very professional. Didn’t use trim they had because it was beat up. I appreciated that very much. Looks beautiful!!
stevev@banterfloors.com
6 years ago
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
Rebecca V.
6 years ago
They did a great job
5.0
Doug H.
6 years ago
3
stevev@banterfloors.com
6 years ago
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
Doug H.
6 years ago
3
4.0
Shane N.
6 years ago
5.0
Justin B.
6 years ago
You guys were fantastic at making sure everything was as smooth as possible, even when a slight problem arose. Glad to have given you my business.
5.0
Kurt H.
6 years ago
I would give your staff & carpet installers 5 stars. Everyone was very helpful and kind. We will definitely recommend Banter Floors to our friends.
5.0
Nick Y.
6 years ago
Everything went great
5.0
Connie S.
7 years ago
Beautiful job! Carpet looks great! Installers were very careful. No scuffs or marks on my newly painted walls or trim. This was my 3rd carpet purchase from Banter Floors. Highly recommended!
5.0
Rebecca C.
7 years ago
great!
5.0
Jori R.
7 years ago
5.0
Jeff W.
7 years ago
5.0
Jody J.
7 years ago
1.0
Mickey C.
7 years ago
5.0
Chip M.
7 years ago
Such a great staff all around. Carry quality products. Got my detailed quote correct 1st try. Others have added fluff and would not share itemized. Banter is completely up front with cost and recommendations, pros and cons based on individual lifestyle.In NWI I have a lot of places to shop for the same goods however Banter always ends up my final choice.
5.0
Heather B.
7 years ago
Guys were very professional and did a great job. Very happy the results.
5.0
Elizavette L.
7 years ago
Great customer service!
5.0
Jeremy M.
7 years ago
Steve at Banter really took care of us and installation process was completely stress free.
5.0
Carolyn O.
7 years ago
Everyone was so professional from the installers to Steve who came out to price/measure. Would highly recommend Banter in the future.
1.0
L G.
7 years ago
1.0
L G.
7 years ago
1.0
Cathy T.
7 years ago
My experience was wonderful, Autumn was very knowledgeable.
5.0
Tim W.
7 years ago
We were very thankful for the help that Steve gave us in this process. Our installers worked hard and did a great job.
5.0
Karen K.
7 years ago
Everyone was more then helpful, from Autumn on down the line. The men prepping the floor & the men installing. I would not hesitate ihaving them back again. They are very professional
5.0
Jeff R.
7 years ago
Everyone was great from start to finish. I am very happy with my carpet and I would recommend Banter to anyone looking for flooring.
5.0
Renee L.
7 years ago
I had a very good experience at Banter. Thanks to Autumn and the Installers. Everyone was pleasant and efficient.
5.0
Melissa T.
7 years ago
The workers were very professional and gave their best effort so that everything looked perfect. I couldn't be happier!
5.0
Angie G.
7 years ago
Great experience all around.
5.0
Amanda T.
7 years ago
The guys were very professional, did not waste any time, and did a good job.
5.0
Rebecca V.
7 years ago
Friendly staff, excellent service!
5.0
Brianne L.
7 years ago
Dana is fantastic! Very helpful with design choices, amazing eye for design, and infinitely patient with all of my questions.
5.0
Mark C.
7 years ago
Banter was great. A pleasure in the showroom, and the installation was done excellently. Very happy.
5.0
Mark C.
7 years ago
5.0
Scott K.
7 years ago
Everyone was very helping from start to finish. From helping us to pick colors and what type of rugs to install to working with our budget. The carpeting was well installed and the crew arrived at the promised time. And now we are enjoying our nice new flooring. Thanks for all the help.
5.0
Bob S.
7 years ago
Banter was recommended to us by a family member. Our experience was exactly what we wanted to be, easy, fast, good pricing, and good service. Dana was very knowledgeable and helpful in many ways, from picking the best carpet for us, her honesty and friendliness made it a pleasure to do business with Banter. She even went out of her way to get our carpet laid on a Saturday which was the only day convenient for us. She set up the carpet installers within a couple of days and they were very efficient and completed our entire house in eight hours. I definitely would highly recommend Banter to anyone.
5.0
Cheryl S.
7 years ago
We are very happy with your service. You worked with us to get the carpet installed on a Saturday and the men were fantastic. The cleaned up and helped us move all the furniture back into the rooms. We definitely will come see you when we are ready to do our kitchen floor. Thank you!
2.0
Bill L.
7 years ago
My experience was very good - all three times. I had two hardwood floors installed and granite countertops. A three projects were completed in a very professional manner. I would highly recommend Bantor!
5.0
Ashley G.
7 years ago
I was helped by Autumn, and she was very friendly and professional. She answered all of my questions, and was extremely attentive while I was picking out samples. The final product was exactly as it appeared in the samples. We are extremely happy with our wood floors, tile floors, and carpet!!
5.0
Kimberly T.
7 years ago
Excellent customer service
0.0
Lorenzo P.
7 years ago
Very satisfied with the work and the products the staff were knowledgeable, friendly and professional
5.0
lorenzo p.
7 years ago
Very satisfied with the work and the products the staff were knowledgeable, friendly and professional.Dana,Chad,and T, I can't remember T full name they were Great
1.0
Jonny M.
7 years ago
5.0
Jamie A.
7 years ago
4.0
Jamie091285
7 years ago
Great Service
5
Anonymous
7 years ago
"Banter Floors is amazing. They took my run down sad looking (non matching) hardwood floors, sanded re-stained and finished. They look brand new and you can't even tell they used to be different colors!!!! The carpet install was quick. The installers showed on time and were great."
1.0
Diane O.
7 years ago
I would not recommend them. Installation was horrible! The installers made a huge mess and badly disrespected the home; soiled freshly cleaned carpet, soiled and scratched freshly painted walls, left layers of dust created by removing the ceramic tile all over everything including the furniture which had just been cleaned. My initial showroom experience was good but all went south after that. The material was not delivered when promised and had to wait 3 weeks longer than promised. The salesman forgot to order the transitions and had to wait another week for those. Banter took no responsibility but blamed all on the installer. Banter hired the installer!!
5.0
dannyrex
7 years ago
Wonderful Job by all
"The whole crew from the estimator, the delivery men and the installers - all were courteous, professional and efficient."
5.0
Mike15119
8 years ago
New Laminate flooring done to near perfection
Contracted with Banter and had a very good experience with both Sales and Installation personnel regarding additional laminated flooring being installed.
5.0
Ontherox
8 years ago
Flooring and tile
"Best prices. Steve, Gina and their group of sales people were all the best to work with & very efficient. Beautiful ceramic tile jobs by Nate!"
5.0
Floor r.
8 years ago
Impressive
"I have been very impressed the service from Banter. It was a pleasure to work with Steve Vanderhye. I had work done while I was out-of-town, and he facilitated the somewhat complicated scheduling required. Although I was not here, the installation was done successfully in a professional and timely manner."
5.0
L D.
8 years ago
Thanks for always providing professional people and products. We'll be coming back again soon.
5.0
Kohut
8 years ago
Great customer service
Steve has always been a big help every time we need to come in and order carpet
5.0
Eddy
8 years ago
New carpet
New carpet came out great. Great service from the start to the finish.
5.0
Eddy
8 years ago
hardwood flooring
"laced in new flooring in kitchen to existing flooring. Excellent job. Flooring looks awesome. Great service and installation as always,"
5.0
BrendaD
8 years ago
I love Banter Flooring
"I have used Banter flooring several times for my home and two different churches. They are wonderful to work with. Honest, quality, quick and easy. I love their designer,too! I highly recommend them!"
5.0
Geralyn
8 years ago
Outstanding Product and Service!
"I met with Steve several times to discuss, plan and order flooring for my new house. He was prompt, ready, knowledgeable and very professional! The world is not perfect and sometimes things happen, Banter flooring and Steve in particular were spot on in resolution, timeliness and correction. The techs did a great job, they were quick and explained everything they were going to do and even gave me repair tips if I were to have future dings or gouges in my wood floor. Excellent company to work with!"
5.0
Tammystresses
8 years ago
Wonderful service!
From walking into store room to installers walking out of my house the service was exceptional. Friendly sales people. Installers were very Caring and took pride in their work. I would recommend Banter flooring to anyone in the area! Very pleased!
5.0
Andy Y.
8 years ago
Bought new carpeting. Great to work with, great price & top notch installation.
Banter M.
8 years ago
Thank you Andy Yakubik! We hope you are loving your new carpet!
5.0
Bonus S.
9 years ago
Great and Professional Service
"Banter floored our entire house during our new construction, and just recently we finished the bonus space above our garage. They matched the carpet to the rest of the house, and it looks great! We are very pleased with the end result! And, Steve at Banter is extremely communicative and gets back to you very quickly. This was extremely helpful!"
Anonymous
9 years ago
" Thanks so much for the wonderful review. It was a pleasure working with you!Tena FordBanter Floors & More13019 Wicker AveCedar Lake, IN 46303P 219-374-7360 X-104F 219-374-7362 "
5.0
cathy1986
9 years ago
I Love my floors!
"Just had Banter install Hardwood flooring, and I am very pleased with the overall experience. From the amazing showroom, great pricing and professional installation, I am extremely pleased."
Anonymous
9 years ago
" Thanks for the 5 star review! We’re so glad that your happy with your new flooring! Please tell your friends about us and come back and see us again.Tena FordBanter Floors & More13019 Wicker AveCedar Lake, IN 46303P 219-374-7360 X-104F 219-374-7362 "
2.0
Xano C.
9 years ago
Absolutely ineptThe sales person was Above average.
5.0
Karen B.
9 years ago
I recently purchased tile for my kitchen floor and was extremely happy with the service I received at Banter Flooring. My sales associate, Dana, at Banter Flooring was such a delight to work with. Dana was very knowledgeable about the different types of tile (as well as other flooring coverings), she was very helpful in knowing what is current and she even had cabinet and counter top samples to help aid in my decision. Dana was kind, patient with us, and helped us every step along the way.Banter flooring has flooring for every budget – however I must say they have the lowest prices around. They can’t be beat. The selection of flooring is HUGE. And the turn-around time was fantastic. I ordered my tile on Tuesday and picked it up Thursday.I have a few more flooring projects coming up this year – and will, without a doubt, go directly to Banter flooring and skip the shopping around. Wonderful service, wonderful selection and wonderful experience all around.
2.0
Jonathan D.
9 years ago
They cut the pieces of laminate flooring in my garage during the winter and did not cover the surroundings with plastic. EVERYTHING in my garage is coated with saw dust. My $600 lawn mower, $600 snow blower, $400 grill, cars, etc.. They offered to have the crew come back out and clean everything up. I told them thanks, but no thanks for the CYA response to my complaint. Because that wouldn't be awkward having grown men come back and clean up the mess that they made.I will never use them again, nor would I recommend them to anyone in my network.
5.0
Hardik P.
9 years ago
2.0
Shannon F.
9 years ago
The product that Banter promised us was new and high quality ended up being terrible. Their workers did not know how to or simply did not properly install the grout and it left our floor with a disgusting, perpetually sticky and grimy sheen. This was the 'Never Seal' grout. We personally scrubbed and mopped our floors more than ten times to no avail. They sent workers four more times to attempt and clean the mess up, but it will not budge, and they STILL want to charge us a full installation price! Absolutely ridiculous. If you chance this company anyway, just make sure that you do not buy their newest products.
5.0
Eddy
9 years ago
Awesome hardwood floors
We purchased Hardwood flooring from banter and had them install it. Floors came out beautiful and installers did a great job. Job was completed very fast and they were very professional and helpful. I will definitly use them again.
5.0
Christine
9 years ago
Love my floor
Purchased wood flooring. Great help and tips from Gina. I also purchased my kitchen tile and backsplash tile from Banter in the past. All around great and quick service.
1.0
Jeremy Y.
9 years ago
Your drivers are horrible. Almost killed a 5 month old baby twice today.
Lisa M.
8 years ago
I'm sorry about the baby. Their service is even worse. I doubt they'll do anything about the bad drivers!
5.0
JimmyG
9 years ago
"received quality service,"
"We are happy with the top notch service by Gina. She coordinated the design and implementation. Great job Gina. She got it done on time and within budget. Also, the installers did it right the first time. Eric,Tom, Shawn, Darrious and Donald were very professional."
5.0
Steven R.
9 years ago
5.0
Karen B.
9 years ago
I recently purchased tile for my kitchen floor and was extremely happy with the service I received at Banter Flooring. My sales associate, Dana, at Banter Flooring was such a delight to work with. Dana was very knowledgeable about the different types of tile (as well as other flooring coverings), she was very helpful in knowing what is current and she even had cabinet and counter top samples to help aid in my decision. Dana was kind, patient with us, and helped us every st...ep along the way. Banter flooring has flooring for every budget – however I must say they have the lowest prices around. They can’t be beat. The selection of flooring is HUGE. And the turn-around time was fantastic. I ordered my tile on Tuesday and picked it up Thursday. I have a few more flooring projects coming up this year – and will, without a doubt, go directly to Banter flooring and skip the shopping around. Wonderful service, wonderful selection and wonderful experience all around. See More
5.0
Chris D.
10 years ago
1.0
Ryan O.
11 years ago
5.0
Marcus W.
11 years ago