RIGDON FLOOR COVERINGS, INC.

4.9
|
29 Reviews
Shaw believes in its people, products and mission. Purchasing flooring can be daunting, but we’re committed to making easier for you every step of the way. Shaw creates a better future – for our customers, our people, our company and our communities. This attention to detail and extreme focus can be found in our beautiful, innovative products.
Rigdon Floor Coverings 3015 Merriam Ln, Kansas City, KS 66106-4689 913-362-9829 http://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw
4.9
|
29 Reviews

Reviews


5.0
2 months ago Very pleased with great service at competitive prices.
5.0
2 months ago Great folks to work with. Installation was excellent.
5.0
2 months ago Very pleased with excellent service at competitive price.
4.0
3 months ago Guys were great. Thanks
4.0
3 months ago please don't eat lunch in people's bedrooms and please knock when entering someone's home! Lunch was eaten in one family members bedroom...they have an anaphylactic food allergy. And it is courteous to knock on the front door when arriving rather than just walking in.
2 months ago Business Owner My apologies for the mis-steps--this has been addressed. Thanks for letting me know---this is very embarrassing. Best regards- Bob Rigdon
5.0
4 months ago Allow me to add another five star rating for Rigdon Floor Coverings! The sales representatives are knowledgeable, helpful and patient (I'm talking to you Rachel!), the installers are skilled, friendly, efficient and precise. Mr. Bob Rigdon has pulled together (and maintains) a unique service delivery team of true professionals who are all focused on providing and installing the best and most attractive solutions. We had a very difficult and unusual requirement...recovering a Jacuzzi tub on a platform with a lot of complex folds, bends, compartments etc. The Rigdon team executed the solution flawlessly. I will never consider a purchase from another floor covering company as long as Ridgon is doing business.
5.0
4 months ago Really terrific job--they hire competent people who know their stuff and make sure the job is done correctly.
5.0
5 months ago Excellent service from start to finish. The installers did a wonderful job and were pleasant and professional. We are a repeat customer and highly recommend them.
5.0
5 months ago From Bob to Rachel to the guys who did the install - simple perfection at its best !
5.0
5 months ago Excellent job.
5.0
7 months ago 5
7 months ago Business Owner "They recently installed a hardwood floor for us perfectly, despite several delays on our part, needing to reschedule due to a sub-floor problem. They were very helpful"
5.0
8 months ago the process was very easy and I like the new floor
5.0
8 months ago Wow, best carpet shopping experience ever! Great selection and more importantly friendly, honest customer service. Rachel was so very helpful in helping us choose our carpet for our new home in Seattle. Thanks so much for making this stressful decision a breeze.
5.0
8 months ago I used them for a bedroom and they were very accommodative to our renovation schedule.
5.0
8 months ago "We had Rigdon service on three floors in our home - repairs carpet in a finished room on the lowest level, stretched carpet in the upstairs bedrooms and loft area and new carpet and flooring installation in our master suite. Absolutely wonderful from initial excellent customer service to the quality installation. We will only use Rigdon Floor Covering for any and all future work re: flooring."
5.0
8 months ago I've used Rigdon on several occasions. I'm always very satisfied and will continue to use them exclusively for all my flooring.
5.0
8 months ago I liked the carpet and the installation crew was phenomenal. They cleaned up the area and were courteous. I would recommend them.
5.0
10 months ago "I scheduled to have all of my carpets replaced AND my hard wood to be re-stained - all while out of town. Not only was the quality of the work fabulous, and every piece of furniture returned to its place, the home was immaculate in terms of any debris from the installation and staining. I would highly recommend Rigdon for any flooring you needed done."
5.0
10 months ago "Replaced carpet throughout the entire house as well as floor tile in three bathrooms. The project proceeded well from start to finish. We had some miscommunication regarding carpet installation in one bedroom as to whether it was supposed to get carpet or not. Hence, initially the carpet was not ordered nor included in the original bid. However, the issue was resolved to my satisfaction."
4.0
11 months ago Used them for many years. Always great!! Bob and rachael are great
5.0
11 months ago Very happy with my new carpet. Installers were friendly and helpful and left everything neat and clean.
5.0
12 months ago "We bought carpet, tile and wood flooring from Rigdon. Rachel worked hard to match us to the right products. I'm particular about flooring and was worried about the installation of our Hickory floors, especially. I asked that we get a ""charmingly random pattern"". We are VERY satisfied with the result. We did business with Rigdon shortly afterward when we carpeted another area in our home. Because I am very particular and there are always tweaky little things, I would more accurately post a 4 1/2 star rating, but there is no option for that. Thanks, Bob!!"
5.0
12 months ago "This project had a different outcome than we expected, started out with replacing ceramic tile in my kitchen and powder room with new hardwood, but when Bob's team finished scraping the layers we found my 100+ yr old home's original hardwood in pretty good shape. They really worked hard to make it look perfect again, always with a can-do attitude, even with the challenges of the uneven slopes and filling the moulding gaps left from the ceramic tile retrofit. I was also pleased with the extra steps they took to hook up the appliances and fixtures and made sure they all worked with no leaks. The project came in less than the estimate too, so that was a pleasure. Would definitely work with them again. Thank you! P.S. Wish I could attach a photo, but it says it's too big, sorry!"
5.0
last year I can't say enough about this company. They replaced carpet in my living, dining, bedroom and two bathrooms. Replaced with hardwood and tile. Also stripped a...
5.0
last year I've known Bob Rigdon for over 30 years. I worked with him and his company in the renovating of multiple residential properties throughout the Kansas City area. When deciding to redecorate my own home, I contacted Bob. It took some time for me to finalize my choices. Bob and his staff remained patient and understanding with me. They accommodated me and my endless questions and modifications of my choices (Thank you, Sandy!) I never felt pressured, their only concern being my satisfaction. From the crew that installed and finished my hardwood floors, to the crews who installed tile in my bathrooms and carpet in my bedrooms, I could not be more pleased. Each crew arrived on time, was professional and courteous, it was evident they took pride in their work, and they were most concerned with making sure I was happy and satisfied with the outcome. Rigdon Floor Coverings has been in business as long as they have because they know their business, they have top quality products at fair prices, and most important, they know how to treat and value their customers. Do yourself a favor.....use this company. You'll be glad you did.
5.0
2 years ago Great selection, service, experience, price and installation. Rigdon Floor Coverings installed carpets in our bedrooms/halls, dining and staircase with spindles. I appreciate their knowledge for each type of carpet, pad, and what would work best for our preferences and needs. We asked them to stretch carpet in our basement, installed by the previous homeowner, and they did an excellent job. They also have a great selection of hardwood & tile. Can't say enough about their experience and overall how nice it was to work with them.
5.0
3 years ago This customer did not leave a comment.
5.0
4 years ago This customer did not leave a comment.
5.0
5 years ago Quality and service are tops with me. I've done business with Rigdon Floor Coverings for over 25 years. Today, it's the same..absolutely nothing has changed...same great service and pricing from the owner, Bob Rigdon. I'm convinced Bob treats his employees the same way he treats his customers. He speaks so highly of them and they speak highly of him. Same happy people working there that have been with him for years. Sandy in the office, Reuben and Dave installing. I've had wood floors, carpeting and tile floors done by Rigdon. I know to expect the best because I'm going to get it. Reuben just finished a job for me. He's such a polite gentleman, a total perfectionist, clean cut, and loves his family. He cleaned up everything so nicely. While he was working, he told me a story about how nice Rigdon's customers are. One even requested him for a job at the Lake of the Ozarks. He drove back and forth every day to do the job and was happy to do it. If more businesses followed the leadership of Bob Rigdon and his crews we would all reap the benefits. They have been in business for 35 years and definitely hold the key to success!