RIGDON FLOOR COVERINGS, INC.

4.8
|
61 Reviews
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Rigdon Floor Coverings 3015 Merriam Ln, Kansas City, KS 66106-4689 913-362-9829 https://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw Price Range:$-$$$$
4.8
|
61 Reviews

Reviews


5.0
14 hours ago Very reasonable price for laundry room tile installation. Workers were professional, showed up on time, and did a good job. Would definitely recommend.
5.0
18 hours ago I was given excellent ideas and I really appreciated all of his help.
5.0
18 hours ago I was given excellent ideas and I really appreciated all of his help.
5.0
18 hours ago I was given excellent ideas and I really appreciated all of his help.
5.0
2 days ago Rigdon Floor Coverings were great from beginning to end. Sandy helped me select carpeting when I visited the showroom. She was available as soon as I walked in and zeroed in immediately on what I was looking for. Three days later, the owner, Bob, visited my house to take measurements and talk details of the install. This incredibly nice man answered all my extremely detailed questions with ease. Today, two weeks after initially visiting the showroom, my carpet is going in; two guys doing a hallway, two bedrooms, and three closets. They arrived five minutes early (perfect in my book), took a look and got to work. It took them just over three hours to install, which means I still have half a day off to setup and relax. To top it off, they robbed themselves on the price. I would pay more for this level of service, but that's not Bob's way. Quality work at unbeatable prices. That's how Rigdon does it.
3.0
last month Great final product. Never was contacted to replace wood pieces under our stairwell though. I called and never heard back from their scheduler.
5.0
last month All the staff I dealt with were professional and helpful. I appreciated the personal service that everyone provided. Bob did the measurements himself and gave me a couple of ideas I had not considered. The sales staff were both helpful and provided good advice. The installers were conscientious, worked hard and left the area clean. I will recommend you to others. Thanks!
2.0
3 months ago The guys did a great job. My floors look great
5.0
4 months ago You did a great job! I love doing laundry now in my new room! 😊
5.0
4 months ago You did a great job! I love doing laundry now in my new room! 😊
5.0
4 months ago Bob and his team are wonderful people to work with and the job is done correctly!
5.0
4 months ago Everyone I dealt with was very pleasant and professional. I very much appreciated their help. They came on time and did everything requested. Now do I get more suckers?
5.0
4 months ago Bob and crew are wonderful working with
5.0
4 months ago Great as always. I tell everyone about you. Rinda Hardman
5.0
4 months ago I was trying to click 5 stars but the link won't load I was very, very happy with every aspect of the experience from selecting to carpet to measuring to install. The install team was friendly and laughing, such a joy to have in my home. Plan to use when ready to re-carpet the rest of my my home and would absolutely recommend! Thanks everyone!
5.0
5 months ago Very competent workers. Excellent job. 5 star.
5.0
5 months ago This customer did not leave a comment.
5.0
5 months ago Very professional company, precision installation, thank you for making our MBR look beautiful!! No more carpet!!
5.0
7 months ago Great Job!
4.0
7 months ago The installers did a great job. I think the estimate could have been broken out more. I got more detail when they sent the final bill. Also I had to contact Ridgon for a final receipt. I should not have had to do that. Otherwise I would have rated you a 5. I rate the installation alone a "5".
5.0
7 months ago Very professional. as always!
4.0
8 months ago Emilio and Sergio were very professional and very experienced. I think they deserve a couple days off with pay!!!
5.0
9 months ago Fantastic service and pricing. Everyone at Rigdon was very helpful. The guys who put in my flooring were very kind and professional.
5.0
9 months ago Excellent Installers - excellent work - courteous - careful - didn't waste time - professional Love the carpet Excellent experience from start to finish.
5.0
10 months ago Rigdon is always a fair price and they do quality work. They have done tile work, both heated and non, wood flooring replacement and refinishing and 3 floors of carpet for me. Love, love, love them!
5.0
10 months ago Rigdon is always a fair price and they do quality work. They have done tile work, both heated and non, wood flooring replacement and refinishing and 3 floors of carpet for me. Love, love, love them!
5.0
10 months ago Rigdon is always a fair price and they do quality work. They have done tile work, both heated and non, wood flooring replacement and refinishing and 3 floors of carpet for me. Love, love, love them!
5.0
11 months ago Love the carpet. Great quality and looks fantastic.
4.0
11 months ago We are enjoying our carpet. Everything looks great! Thank you! Holly Hollenbeck
5.0
12 months ago They have installed carpet in a couple houses for us. They did a great job for both. Staff are friendly and they perform great quality work in a timely manner. Thanks!!
12 months ago Thanks Trista! We appreciate the kind words!
5.0
last year Rigdon Floor is professional from beginning to end. I had two bathroom floors replaced. I really had no idea what I wanted when I went in. The sales staff was very helpful in suggesting logical choices. It was approx 2 weeks from the time I went in until my floors were finished. The estimate was very reasonable and spot on. The installation team that did my floors was polite and professional. They left everything better than they found it. My new floors are beautiful. I would highly recommend this company. What a great experience from start to finish.
5.0
last year It took a while to get our carpet (over 2 months) but otherwise the service was excellent and the installers did an awesome job!
5.0
last year Very pleased with great service at competitive prices.
5.0
last year Great folks to work with. Installation was excellent.
5.0
last year Very pleased with excellent service at competitive price.
4.0
last year Guys were great. Thanks
4.0
last year please don't eat lunch in people's bedrooms and please knock when entering someone's home! Lunch was eaten in one family members bedroom...they have an anaphylactic food allergy. And it is courteous to knock on the front door when arriving rather than just walking in.
last year My apologies for the mis-steps--this has been addressed. Thanks for letting me know---this is very embarrassing. Best regards- Bob Rigdon
5.0
last year Allow me to add another five star rating for Rigdon Floor Coverings! The sales representatives are knowledgeable, helpful and patient (I'm talking to you Rachel!), the installers are skilled, friendly, efficient and precise. Mr. Bob Rigdon has pulled together (and maintains) a unique service delivery team of true professionals who are all focused on providing and installing the best and most attractive solutions. We had a very difficult and unusual requirement...recovering a Jacuzzi tub on a platform with a lot of complex folds, bends, compartments etc. The Rigdon team executed the solution flawlessly. I will never consider a purchase from another floor covering company as long as Ridgon is doing business.
5.0
last year Really terrific job--they hire competent people who know their stuff and make sure the job is done correctly.
5.0
last year Excellent service from start to finish. The installers did a wonderful job and were pleasant and professional. We are a repeat customer and highly recommend them.
5.0
last year From Bob to Rachel to the guys who did the install - simple perfection at its best !
5.0
last year Excellent job.
5.0
last year Great service 5
last year "They recently installed a hardwood floor for us perfectly, despite several delays on our part, needing to reschedule due to a sub-floor problem. They were very helpful"
5.0
last year happy with the service the process was very easy and I like the new floor
5.0
last year Wow, best carpet shopping experience ever! Great selection and more importantly friendly, honest customer service. Rachel was so very helpful in helping us choose our carpet for our new home in Seattle. Thanks so much for making this stressful decision a breeze.
5.0
last year Very Friendly & Great Service I used them for a bedroom and they were very accommodative to our renovation schedule.
5.0
last year Fabulous service! "We had Rigdon service on three floors in our home - repairs carpet in a finished room on the lowest level, stretched carpet in the upstairs bedrooms and loft area and new carpet and flooring installation in our master suite. Absolutely wonderful from initial excellent customer service to the quality installation. We will only use Rigdon Floor Covering for any and all future work re: flooring."
5.0
last year "Quality work, easy to work with" I've used Rigdon on several occasions. I'm always very satisfied and will continue to use them exclusively for all my flooring.
5.0
last year Great experience!! I liked the carpet and the installation crew was phenomenal. They cleaned up the area and were courteous. I would recommend them.
5.0
last year Exceptional work and very clean! "I scheduled to have all of my carpets replaced AND my hard wood to be re-stained - all while out of town. Not only was the quality of the work fabulous, and every piece of furniture returned to its place, the home was immaculate in terms of any debris from the installation and staining. I would highly recommend Rigdon for any flooring you needed done."
5.0
last year Carpet and Floor Tile "Replaced carpet throughout the entire house as well as floor tile in three bathrooms. The project proceeded well from start to finish. We had some miscommunication regarding carpet installation in one bedroom as to whether it was supposed to get carpet or not. Hence, initially the carpet was not ordered nor included in the original bid. However, the issue was resolved to my satisfaction."
4.0
last year Great place Used them for many years. Always great!! Bob and rachael are great
5.0
last year Review Very happy with my new carpet. Installers were friendly and helpful and left everything neat and clean.
5.0
2 years ago Very Responsive and Accommodating "We bought carpet, tile and wood flooring from Rigdon. Rachel worked hard to match us to the right products. I'm particular about flooring and was worried about the installation of our Hickory floors, especially. I asked that we get a ""charmingly random pattern"". We are VERY satisfied with the result. We did business with Rigdon shortly afterward when we carpeted another area in our home. Because I am very particular and there are always tweaky little things, I would more accurately post a 4 1/2 star rating, but there is no option for that. Thanks, Bob!!"
5.0
2 years ago So Glad They Were Flexible "This project had a different outcome than we expected, started out with replacing ceramic tile in my kitchen and powder room with new hardwood, but when Bob's team finished scraping the layers we found my 100+ yr old home's original hardwood in pretty good shape. They really worked hard to make it look perfect again, always with a can-do attitude, even with the challenges of the uneven slopes and filling the moulding gaps left from the ceramic tile retrofit. I was also pleased with the extra steps they took to hook up the appliances and fixtures and made sure they all worked with no leaks. The project came in less than the estimate too, so that was a pleasure. Would definitely work with them again. Thank you! P.S. Wish I could attach a photo, but it says it's too big, sorry!"
5.0
2 years ago I can't say enough about this company. They replaced carpet in my living, dining, bedroom and two bathrooms. Replaced with hardwood and tile. Also stripped a...
5.0
3 years ago I've known Bob Rigdon for over 30 years. I worked with him and his company in the renovating of multiple residential properties throughout the Kansas City area. When deciding to redecorate my own home, I contacted Bob. It took some time for me to finalize my choices. Bob and his staff remained patient and understanding with me. They accommodated me and my endless questions and modifications of my choices (Thank you, Sandy!) I never felt pressured, their only concern being my satisfaction. From the crew that installed and finished my hardwood floors, to the crews who installed tile in my bathrooms and carpet in my bedrooms, I could not be more pleased. Each crew arrived on time, was professional and courteous, it was evident they took pride in their work, and they were most concerned with making sure I was happy and satisfied with the outcome. Rigdon Floor Coverings has been in business as long as they have because they know their business, they have top quality products at fair prices, and most important, they know how to treat and value their customers. Do yourself a favor.....use this company. You'll be glad you did.
5.0
3 years ago Great selection, service, experience, price and installation. Rigdon Floor Coverings installed carpets in our bedrooms/halls, dining and staircase with spindles. I appreciate their knowledge for each type of carpet, pad, and what would work best for our preferences and needs. We asked them to stretch carpet in our basement, installed by the previous homeowner, and they did an excellent job. They also have a great selection of hardwood & tile. Can't say enough about their experience and overall how nice it was to work with them.
5.0
4 years ago This customer did not leave a comment.
5.0
5 years ago This customer did not leave a comment.
5.0
6 years ago Quality and service are tops with me. I've done business with Rigdon Floor Coverings for over 25 years. Today, it's the same..absolutely nothing has changed...same great service and pricing from the owner, Bob Rigdon. I'm convinced Bob treats his employees the same way he treats his customers. He speaks so highly of them and they speak highly of him. Same happy people working there that have been with him for years. Sandy in the office, Reuben and Dave installing. I've had wood floors, carpeting and tile floors done by Rigdon. I know to expect the best because I'm going to get it. Reuben just finished a job for me. He's such a polite gentleman, a total perfectionist, clean cut, and loves his family. He cleaned up everything so nicely. While he was working, he told me a story about how nice Rigdon's customers are. One even requested him for a job at the Lake of the Ozarks. He drove back and forth every day to do the job and was happy to do it. If more businesses followed the leadership of Bob Rigdon and his crews we would all reap the benefits. They have been in business for 35 years and definitely hold the key to success!