RIGDON FLOOR COVERINGS, INC.
As a Shaw Flooring Network (SFN) retailer, we are committed to providing you with the very best service. We go above and beyond to make sure you’re satisfied with the flooring product, service and ultimately, your home. Purchasing carpet, hardwood, luxury vinyl or tile and stone can be daunting, but we are here to help you every step of the way.
Shaw Floors is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Rigdon Floor Coverings
3015 Merriam Ln, Kansas City, KS 66106-4689
913-362-9829
https://shawfloors.widen.net/content/dqn0tmc3r4/web/shaw-logo-bw.webp?quality=85
Price Range:$-$$$$
Reviews
5.0
Chris E.
10 months ago
5.0
Elyse O.
last year
Always a great experience with the owner, installers, and sales staff. We have had various installations of flooring and carpet across two homes and they have never disappointed.
5.0
Dan L.
last year
I was very pleased with the work that was done. They went out of their way to help me.
5.0
Monica S.
last year
Very pleased with our floors! Hardwood and carpet.
5.0
Linda J.
last year
Excellent service and very responsive.
4.0
Mary C.
last year
Rigdon floors did a great job! I couldn’t be more pleased with their professionalism and outcome of our new floors exceeded my expectations.
4.0
Mary C.
last year
Rigdon floors did a great job! I couldn’t be more pleased with their professionalism and outcome of our new floors exceeded my expectations.
4.0
Cheri W.
last year
I am still waiting for a call to schedule flooring. I left a message 3weeks ago with some one in the office to come out and measure.
4.0
Cheri W.
last year
I am still waiting for a call to schedule flooring. I left a message 3weeks ago with some one in the office to come out and measure.
5.0
Natalie P.
last year
The team at Rigdon is incredible - their customer service is unparalleled. They went above and beyond for us in our stair runner projects and the results were amazing! I cannot recommend them enough.
4.0
Jim G.
last year
waiting for Ryan to call to set up a time to come out for a few areas we pointed out to Bob
1.0
Cassandra G.
2 years ago
My entire experience with Rigdon Flooring has been excellent. The scheduled appointments and the instillation were timely and the staff was courteous, efficient, and professional.
5.0
Kelli D.
2 years ago
I've had them do glue down LTV in two houses. I highly recommend them.
5.0
Julie D.
2 years ago
From start to finish, we experienced excellence. The measuring,ordering, and carpet installation was completed in a timely and competent manner. The carpet was high quality at a reasonable cost.. We highly recommend Rigdon.
5.0
Tim S.
2 years ago
I would rate my experience as outstanding. Bob gave us confidence from day one that his team would provide exceptional quality work and care for the remodel of our home. Rachel, was a delight to keep us on track with orders and finances. It was great to see so many of the his team working for Rigdon's 15 plus years. Traits of a good company. Would highly recommend Rigdon's and will use them for our other flooring/tile needs in the future. It was a pleasure meeting and working with everyone at Rigdon's. Thank You
5.0
Chuck C.
2 years ago
Outstanding work!
5.0
Jodi D.
2 years ago
I had a great experience with Rigdon! Great customer service, and the install was done to perfection. Thanks!
1.0
Karin K.
2 years ago
It is my extreme pleasure to give my feedback & experience. This is the second or third time I have used Rigdon Flooring. What a great experience!! Your workers are true artisans and your customer service and follow up are exemplary! Highest kudo’s to your entire company!!!
1.0
Lou S.
2 years ago
Excellent experience.
5.0
Phyllis C.
2 years ago
I purchased carpeting from Rigdon a few years ago and vinyl flooring this year. Both times I've been pleased with the quality of the flooring and the superb installation.
5.0
Julie D.
2 years ago
5.0
Nick L.
2 years ago
Awesome job from the front office and the crew that made it look amazing.
5.0
Karen B.
2 years ago
I give 5 stars. I appreciate Mr. Rigdon coming to my house to show samples. The installers did a great job - the carpet looks great!
5.0
Carol F.
2 years ago
We were very pleased with our experience start to finish. Everyone we dealt with was polite and helpful; Oscar and Benito did a great job!
3.0
Deanna B.
2 years ago
Carpet install looks great so far. However, there were problems were scratched walls and much damage to furniture, especially a bedroom mirror, when they moved the furniture. The mirror has many gouges in the wood and this was expensive bedroom furniture.
5.0
Devin S.
2 years ago
I was very impressed with how quickly Rigdon was able to start and how fair their pricing was. I plan to use them again in the future!
5.0
Steve A.
2 years ago
Have always known you do quality work and great sales lady thank you
5.0
David E.
3 years ago
Wonderful service, from ordering to installing. We will definitely be using them again for our remaining rooms. Thank you for your good service.
5.0
Jamie P.
3 years ago
Glad I had Rigdon do the carpetting. I was a little surprised about the charge for the door shaving, then read on the instructions that might happen. Good job. Thanks
5.0
Lynn L.
3 years ago
⭐️⭐️⭐️⭐️⭐️ Absolutely awesome five star work and a friendly and professional group to have in our home. The work was done on time and it looks fabulous. We have had several complements. We refer Rigdon to anyone needing flooring services. Thank you! Great job!
5.0
Paige B.
3 years ago
Rigdon replaced all the flooring (carpet) on our 2nd floor. It was a big job, and we LOVE the results! We chose a pre-finished wood product. The installation took 5 days -- the workers were on time every day, clean, kind and very detail oriented. Rigdon wasn't the lowest bid we received for this project, but they did give us the most thorough estimate and identified a few tricky spots that no one else even commented on. We definitely made the right choice with Rigdon, and would happily use them again. 100% satisfied!
5.0
Jim K.
3 years ago
We recently replaced the family room carpet with LVP, and upgraded the staircase and bedroom carpets to a newer style. We had shopped all over town, including Kenny's Tile and Nebraska Furniture Mart, and found that Rigdon provided the best of the products and pricing. Mr. Rigdon and his staff were a pleasure to work with, all through the process. Everyone was competent, helpful, and friendly. We have referred friends and neighbors to Rigdon Floor Coverings and will continue to do so!
3.0
Sheila E.
3 years ago
5 stars! Having new floors added life to my humble abode. I had used Rigdon on other homes and knew I would get a quality job. However, I didn't know that they could make the well-worn wood so pretty. I highly recommend them!
5.0
Bill M.
3 years ago
A company that does awesome work for a reasonable price I’ve been using them for years
5.0
Bill M.
3 years ago
A company that does awesome work for a reasonable price I’ve been using them for years
5.0
Bill M.
3 years ago
A company that does awesome work for a reasonable price I’ve been using them for years
5.0
Bill M.
3 years ago
A company that does awesome work for a reasonable price I’ve been using them for years
1.0
Nancy B.
3 years ago
Loved the men that installed the carpet and the hardwood. They did a fantastic job and we’re very pleasant to be around. Extremely pleased with the entire experience!
1.0
Nancy B.
3 years ago
Loved the men that installed the carpet and the hardwood. They did a fantastic job and we’re very pleasant to be around. Extremely pleased with the entire experience!
5.0
Kevin W.
3 years ago
I happened on to this local carpet place by accident and couldn't be happier!I discussed carpet options with a couple of staff people but also lucked out and was able to visit with the owner. He taught me so much about carpet pad and types of carpet. I explained where the carpet was going and my usage and he pointed me in a different direction for carpet choices.The crew assigned was top notch. The lead on my job has been with the company for over 20 years.Seams look great. The stairs look great. The overall job was very professionally done.I plan on returning to this business for new bedroom carpet later this year.
5.0
Kevin W.
3 years ago
4.0
Max V.
3 years ago
Good company. Used them for years. Honest and professional.
5.0
Daryl B.
3 years ago
This was the second time I have used Rigdon Flooring. I appreciate that Bob (the owner) still comes out to see and measure your job for himself. No high pressure or sales pitch, just helpful suggestions and fair pricing. I had the same lead installer (Fabio) on both jobs nd he is very detailed and conscientious. He brought something to my attention during installation, discussed with Bob and they came up with a solution that improved the outcome that I would not have even noticed. I will use Rigdon Flooring for all my flooring needs. If you like small business detail and quality with large business pricing, give Bob a call.
5.0
Karen M.
3 years ago
As always, awesome job!
5.0
Andres R.
3 years ago
5.0
Janelle G.
3 years ago
Excellent from A to Z. Will be using Rigdon for upstairs carpet in the future!
5.0
Cliff I.
3 years ago
The whole experience from purchase to install was excellent! Very professional and quick service.
5.0
Doug C.
3 years ago
Bob’s crew did a fabulous job and were so courteous. Thanks for another great carpet installation Doug Creten
5.0
Doug C.
3 years ago
Bob’s crew did a fabulous job and were so courteous. Thanks for another great carpet installation Doug Creten
5.0
Doug C.
3 years ago
Bob’s crew did a fabulous job and were so courteous. Thanks for another great carpet installation Doug Creten
5.0
Annette R.
3 years ago
5.0
Susan P.
3 years ago
Wonderful team and excellent service all-around! Highly recommend!
5.0
Susan P.
3 years ago
Wonderful team and excellent service all-around! Highly recommend!
5.0
Susan P.
3 years ago
Wonderful team and excellent service all-around! Highly recommend!
5.0
Susan P.
3 years ago
Wonderful team and excellent service all-around! Highly recommend!
5.0
Evelyn D.
3 years ago
The guys doing our installation were great- very careful and cleaned up well when the job was done.
5.0
Evelyn D.
3 years ago
The guys doing our installation were great- very careful and cleaned up well when the job was done.
5.0
Evelyn D.
3 years ago
The guys doing our installation were great- very careful and cleaned up well when the job was done.
5.0
Beveryly A.
3 years ago
Helpful, professional, and great install experience.
5.0
Karin K.
3 years ago
Any and all feedback I can provide would be exceedingly positive. It is so refreshing to do business with a company that does both an excellent job of customer care and an inordinately excellent job of wall tile And floor tile design and installation. Their attention to details of the job is exemplary. I could not be more pleased. Would have no problem giving them the very highest recommendation possible.
5.0
Connie B.
4 years ago
The two guys that carpeted our upstairs did an awesome job. On time cleaned up. We love our new carpet highly recommended them
5.0
Connie B.
4 years ago
The two guys that carpeted our upstairs did an awesome job. On time cleaned up. We love our new carpet highly recommended them
5.0
Mary S.
4 years ago
Great service and quality from the showroom, measuring and installation. Install guys were super! I wish I could remember their names. Mary Soden
5.0
Lloyd A.
4 years ago
Great job!
5.0
Lloyd A.
4 years ago
Great job!
5.0
Keith O.
4 years ago
Great service
5.0
Steve J.
4 years ago
Sine we moved in about 11 years ago, the kitchen floor has never been level with the adjacent rooms. We had water damage, so it was time to take the kitchen floor down to the subfloor and build it back up and install the new floor. The guys reinforced the floor for wheelchair use without asking. The long and the short ... for the first time since the house was built, the floor is exactly even with the other rooms. Looking forward to replacing the wood floor (due to pet "water" damage) in the next room with the same kind of flooring.GREAT CREW and GREAT OWNER!!
5.0
Stephen O.
4 years ago
Great workers, on time, and courteous.
5.0
Raelene S.
4 years ago
Always a great experience working with you.
5.0
Denise L.
4 years ago
Our experience was excellent! We will definitely recommend you to others and use you again as we have a need. Thank you
5.0
Barbara T.
4 years ago
You can't go wrong with this company! Their prices are very reasonable and they take great care of their customers. Punctuality is extremely important to me and their technician showed up right on time and completed the job veryquickly! If you're looking for a flooring company that won't rip you off, I highly recommend Rigdon.
5.0
CHARLOTTE D.
4 years ago
Great
5.0
Barbara S.
4 years ago
Working with everyone at Rigdon flooring was a wonderful experience. The people in the office were friendly and tried to get us just what we wanted.
5.0
Corbie C.
4 years ago
Quality work & easy to schedule. Had BOTH vinyl installed and wood re-finished throughout entire house and I’ve yet to find a problem.
5.0
DON A.
4 years ago
Expert installation. Our wood floor is beautiful! Would highly recommend this company. You could tell the crew took pride in thier work.
5.0
Tessa S.
4 years ago
Always a fan of work by Rigdon!!!
4.0
Jill O.
4 years ago
It could have gotten done sooner but as I understood it sounded like they had a lot of people out sick. Other than that it was great.
5.0
Caryn L.
4 years ago
Rigdon did a beautiful job creating a seamless transition from old flooring to new when we had a load bearing kitchen wall removed. Minor mistakes were promptly addressed and repaired which is what I look for in a flooring company. Highly recommend them.
5.0
Dr. M.
4 years ago
Outstanding job!! Linda Moore
5.0
Deanna D.
4 years ago
Great sales staff, great installers. A pleasure to work with you.
5.0
Bill B.
4 years ago
Great service from sales staff and expert installation.
5.0
Jordan J.
4 years ago
Rigdon was easy to work with, finished projects promptly, and stood by our satisfaction.
5.0
Kevin J.
5 years ago
First-rate service and excellent installation
5.0
Paul S.
5 years ago
Good customer service
5.0
Bill I.
5 years ago
The two installers were great, did a nice job, cleaned up consistently, and made sure we were happy with the job.
4.0
Rita S.
5 years ago
I was disappointed in the quality of the carpet itself. I have been trying to get my home ready to sell, and my real estate agent told me to replace some old carpeting with contractor's grade carpeting. When I went to the store to view samples, I had the impression the carpet was going to be much plusher than it was.
1.0
International A.
5 years ago
The installation was done poorly and even after another attempt to correct the problem, still could not fix the problems, and blame the underlayment.
5.0
Eve l.
5 years ago
3.0
Tom B.
5 years ago
5.0
Jeff R.
5 years ago
5.0
Nicholas K.
6 years ago
Rigdon Floor Coverings were great from beginning to end. Sandy helped me select carpeting when I visited the showroom. She was available as soon as I walked in and zeroed in immediately on what I was looking for. Three days later, the owner, Bob, visited my house to take measurements and talk details of the install. This incredibly nice man answered all my extremely detailed questions with ease. Today, two weeks after initially visiting the showroom, my carpet is going in; two guys doing a hallway, two bedrooms, and three closets. They arrived five minutes early (perfect in my book), took a look and got to work. It took them just over three hours to install, which means I still have half a day off to setup and relax. To top it off, they robbed themselves on the price. I would pay more for this level of service, but that's not Bob's way. Quality work at unbeatable prices. That's how Rigdon does it.
5.0
Duane W.
6 years ago
Bob and his team are wonderful people to work with and the job is done correctly!
5.0
S. B.
6 years ago
5.0
Pam H.
6 years ago
Rigdon is always a fair price and they do quality work. They have done tile work, both heated and non, wood flooring replacement and refinishing and 3 floors of carpet for me. Love, love, love them!
5.0
Trista F.
7 years ago
They have installed carpet in a couple houses for us. They did a great job for both. Staff are friendly and they perform great quality work in a timely manner. Thanks!!
Anonymous
7 years ago
Thanks Trista! We appreciate the kind words!
5.0
Amy C.
7 years ago
Rigdon Floor is professional from beginning to end. I had two bathroom floors replaced. I really had no idea what I wanted when I went in. The sales staff was very helpful in suggesting logical choices. It was approx 2 weeks from the time I went in until my floors were finished. The estimate was very reasonable and spot on. The installation team that did my floors was polite and professional. They left everything better than they found it. My new floors are beautiful. I would highly recommend this company. What a great experience from start to finish.
5.0
Michael C.
7 years ago
5.0
Campbell s.
7 years ago
Great service
5
Anonymous
7 years ago
"They recently installed a hardwood floor for us perfectly, despite several delays on our part, needing to reschedule due to a sub-floor problem. They were very helpful"
5.0
bill72
7 years ago
happy with the service
the process was very easy and I like the new floor
5.0
Michele N.
7 years ago
5.0
Jared G.
7 years ago
Very Friendly & Great Service
I used them for a bedroom and they were very accommodative to our renovation schedule.
5.0
T D.
7 years ago
Fabulous service!
"We had Rigdon service on three floors in our home - repairs carpet in a finished room on the lowest level, stretched carpet in the upstairs bedrooms and loft area and new carpet and flooring installation in our master suite. Absolutely wonderful from initial excellent customer service to the quality installation. We will only use Rigdon Floor Covering for any and all future work re: flooring."
5.0
Skates
7 years ago
"Quality work, easy to work with"
I've used Rigdon on several occasions. I'm always very satisfied and will continue to use them exclusively for all my flooring.
5.0
Ugly g.
7 years ago
Great experience!!
I liked the carpet and the installation crew was phenomenal. They cleaned up the area and were courteous. I would recommend them.
5.0
Gjdii
8 years ago
Exceptional work and very clean!
"I scheduled to have all of my carpets replaced AND my hard wood to be re-stained - all while out of town. Not only was the quality of the work fabulous, and every piece of furniture returned to its place, the home was immaculate in terms of any debris from the installation and staining. I would highly recommend Rigdon for any flooring you needed done."
5.0
Doughboy K.
8 years ago
Carpet and Floor Tile
"Replaced carpet throughout the entire house as well as floor tile in three bathrooms. The project proceeded well from start to finish. We had some miscommunication regarding carpet installation in one bedroom as to whether it was supposed to get carpet or not. Hence, initially the carpet was not ordered nor included in the original bid. However, the issue was resolved to my satisfaction."
4.0
Beverly R.
8 years ago
Great place
Used them for many years. Always great!! Bob and rachael are great
5.0
Serena
8 years ago
Review
Very happy with my new carpet. Installers were friendly and helpful and left everything neat and clean.
5.0
Irish G.
8 years ago
Very Responsive and Accommodating
"We bought carpet, tile and wood flooring from Rigdon. Rachel worked hard to match us to the right products. I'm particular about flooring and was worried about the installation of our Hickory floors, especially. I asked that we get a ""charmingly random pattern"". We are VERY satisfied with the result. We did business with Rigdon shortly afterward when we carpeted another area in our home. Because I am very particular and there are always tweaky little things, I would more accurately post a 4 1/2 star rating, but there is no option for that. Thanks, Bob!!"
5.0
Linda D.
8 years ago
So Glad They Were Flexible
"This project had a different outcome than we expected, started out with replacing ceramic tile in my kitchen and powder room with new hardwood, but when Bob's team finished scraping the layers we found my 100+ yr old home's original hardwood in pretty good shape. They really worked hard to make it look perfect again, always with a can-do attitude, even with the challenges of the uneven slopes and filling the moulding gaps left from the ceramic tile retrofit. I was also pleased with the extra steps they took to hook up the appliances and fixtures and made sure they all worked with no leaks. The project came in less than the estimate too, so that was a pleasure. Would definitely work with them again. Thank you! P.S. Wish I could attach a photo, but it says it's too big, sorry!"
5.0
Leo M.
8 years ago
5.0
Candy E.
8 years ago
I can't say enough about this company. They replaced carpet in my living, dining, bedroom and two bathrooms. Replaced with hardwood and tile. Also stripped and refinished my existing hardwood in kitchen to match. They are professional, prompt and their prices were reasonable. They did an excellent job!
5.0
Ginny F.
9 years ago
5.0
Anet K.
9 years ago
5.0
C W.
10 years ago
5.0
Meredith S.
12 years ago