FLOOR SOURCE FLOOR COVERING NETWORK

4.8
|
43 Reviews
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Floor Source 65 West St, Auburn, MA 01501-1301 508-721-7777 https://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw Price Range:$-$$$$
4.8
|
43 Reviews

Reviews


5.0
3 weeks ago Great people to work with. Knowledgeable and friendly!
2 weeks ago Thank you for writing us a review! We appreciate this very much and are so happy to hear you had such a great experience with us. We hope to have the opportunity to help you with any of your future flooring needs!
4.0
last month I would hire this company again, the floor they installed looks great.
last month Thank you for taking the time to write us a review! We are so glad to hear you are happy with the flooring that was installed. It is our goal to provide customers with a floor that will last and look great for years to come!
5.0
last month Excellent customer service all around.
last month Jamie, thank you for writing a review! We appreciate this very much and are so pleased to know you had a great experience with us. We hope to have the opportunity to help you with any future projects!
5.0
last month We were looking to replace our linoleum flooring which we have had for many years with the same Armstrong flooring. Mike our salesman brought in samples for us to look at. After our selection, he came to the house and measured. In the meantime he emailed the manufacturer's care manual to us. The new Linoleum was professionally installed. The flooring looks great. I will be happy to recommend Floor Source of Auburn. Everyone I spoke to there was eager to answer any questions we had.
last month We are glad to hear that you had a great experience with us and are happy with your new flooring! It is our goal to provide our customers with a simple and seamless process from selecting material to installation. Thank you so much for writing us a review and we look forward to helping you with any future flooring needs!
5.0
last month The staff at Floor Source in Auburn Ma was very prompt and very professional . Tim was easy to work with really knows about carpets. The Installation team was very professional and courteous and picked up after themselves. I would definitely recommend them and I would definitely use them for any flooring needs in the future
last month Thank you so much for writing us a review! We are very pleased to hear you had such a great experience with our sales staff and installers. The Floor Source team looks forward to seeing you again and helping you with future projects!
5.0
5 months ago I have been working with Floor Source for a good number of years now. They have always been very helpful and efficient with any of my flooring/ material needs. They provide me with the confidence to send any customer their way, knowing they will be greeted warmly And professionally; questions will be answered and jobs get done smoothly.
4 months ago We are happy to hear that you had a great experience with us! It is our goal to provide excellent service and I'm glad that Floor Source was able to service you and your customers in a positive way. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
8 months ago This customer did not leave a comment.
4 months ago Thank you for the 5 Star Review! We appreciate your feedback and are happy to help you with anything that may you need in the future!
5.0
11 months ago This customer did not leave a comment.
4 months ago Thank you for the 5 Star Review! We appreciate your feedback and look forward to the opportunity of helping you in the future!
5.0
11 months ago Great selection and very helpful. Haven’t done business with them yet so I can’t comment on the business aspect!
5.0
last year Floor Source is a friendly, family owned business......They have been around many years....I am an Interior Designer who has every confidence in bringing my clients to them! I love this group and how they all work so well together in meeting the needs of the customer .....Thank you so much guys! Julie French Interiors
4 months ago Julie, we are so glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, we appreciate this very much and we look forward to serving you again in the future!
5.0
last year Great store
5.0
2 years ago Discovered Floor Source online while researching hardwood floors. What a find! Within a week Chris came out to measure and answered all our questions. Flooring arrived quickly with installation scheduled shortly after. The professional sent to do the job was top notch and a perfectionist. We are thrilled and highly recommend Floor Source.
5.0
2 years ago I have used The Floor Source for both my business and personal property. The entire staff is professional and knowledgeable. A great selection of all flooring. I would not even consider going elsewhere for future projects.
5.0
2 years ago A must go! Best selection, reasonable prices, professional - they actually know what they are talking about! No comparison to a box store - much better in every respect.
5.0
3 years ago Best in the flooring business. Wonderful people to deal with. They epitomize professional, reasonable and excellence.
4 months ago Marcus, we apologize for not responding in a timely manner but wanted to thank you for taking the time to write this review, your feedback is greatly appreciated! We are so pleased to hear about your positive experience with Floor Source and hope to have the opportunity to help you again in the future!
5.0
3 years ago We couldn't be happier working with Floor Source. They are excellent and truly helpful to any clients of ours that we send their way to purchase flooring items....
5.0
3 years ago As an interior designer, I have worked with Floor Source on quite a few projects. They are very knowledgable, professional and provide a wide variety of produc...
4.0
3 years ago We've worked with Floor Source for two projects in our home. One was carpeting a room and the other was tiling a room. The whole experience was positive, from selecting the material to installation and follow-up. We needed quite a bit of guidance going in because we didn't know what we wanted or what the best fit would be. Now that the projects are over we can say that we're happy with the choices we made and the work that Floor Source did for us. We have another project slated for next year and are planning on doing business with them again. I recommend them to anyone. Was this review helpful? Yes No
5.0
3 years ago We've worked with Floor Source for two projects in our home. One was carpeting a room and the other was tiling a room. The whole experience was positive, from selecting the material to installation and follow-up. We needed quite a bit of guidance going in because we didn't know what we wanted or what the best fit would be. Now that the projects are over we can say that we're happy with the choices we made and the work that Floor Source did for us. We have another project slated for next year and are planning on doing business with them again. I recommend them to anyone.
5.0
3 years ago We've worked with Floor Source for two projects in our home. One was carpeting a room and the other was tiling a room. The whole experience was positive, from selecting the material to installation and follow-up. We needed quite a bit of guidance going in because we didn't know what we wanted or what the best fit would be. Now that the projects are over we can say that we're happy with the choices we made and the work that Floor Source did for us. We have another project slated for next year and are planning on doing business with them again. I recommend them to anyone.
5.0
3 years ago We've worked with Floor Source for two projects in our home. One was carpeting a room and the other was tiling a room. The whole experience was positive, from selecting the material to installation and follow-up. We needed quite a bit of guidance going in because we didn't know what we wanted or what the best fit would be. Now that the projects are over we can say that we're happy with the choices we made and the work that Floor Source did for us. We have another project slated for next year and are planning on doing business with them again. I recommend them to anyone.
5.0
3 years ago We've worked with Floor Source for two projects in our home. One was carpeting a room and the other was tiling a room. The whole experience was positive, from selecting the material to installation and follow-up. We needed quite a bit of guidance going in because we didn't know what we wanted or what the best fit would be. Now that the projects are over we can say that we're happy with the choices we made and the work that Floor Source did for us. We have another project slated for next year and are planning on doing business with them again. I recommend them to anyone.
5.0
3 years ago We've worked with Floor Source for two projects in our home. One was carpeting a room and the other was tiling a room. The whole experience was positive, from selecting the material to installation and follow-up. We needed quite a bit of guidance going in because we didn't know what we wanted or what the best fit would be. Now that the projects are over we can say that we're happy with the choices we made and the work that Floor Source did for us. We have another project slated for next year and are planning on doing business with them again. I recommend them to anyone.
5.0
3 years ago We've worked with Floor Source for two projects in our home. One was carpeting a room and the other was tiling a room. The whole experience was positive, from selecting the material to installation and follow-up. We needed quite a bit of guidance going in because we didn't know what we wanted or what the best fit would be. Now that the projects are over we can say that we're happy with the choices we made and the work that Floor Source did for us. We have another project slated for next year and are planning on doing business with them again. I recommend them to anyone.
5.0
3 years ago We've worked with Floor Source for two projects in our home. One was carpeting a room and the other was tiling a room. The whole experience was positive, from selecting the material to installation and follow-up. We needed quite a bit of guidance going in because we didn't know what we wanted or what the best fit would be. Now that the projects are over we can say that we're happy with the choices we made and the work that Floor Source did for us. We have another project slated for next year and are planning on doing business with them again. I recommend them to anyone.
5.0
3 years ago We've worked with Floor Source for two projects in our home. One was carpeting a room and the other was tiling a room. The whole experience was positive, from selecting the material to installation and follow-up. We needed quite a bit of guidance going in because we didn't know what we wanted or what the best fit would be. Now that the projects are over we can say that we're happy with the choices we made and the work that Floor Source did for us. We have another project slated for next year and are planning on doing business with them again. I recommend them to anyone.
5.0
3 years ago We've worked with Floor Source for two projects in our home. One was carpeting a room and the other was tiling a room. The whole experience was positive, from selecting the material to installation and follow-up. We needed quite a bit of guidance going in because we didn't know what we wanted or what the best fit would be. Now that the projects are over we can say that we're happy with the choices we made and the work that Floor Source did for us. We have another project slated for next year and are planning on doing business with them again. I recommend them to anyone.
5.0
3 years ago We've worked with Floor Source for two projects in our home. One was carpeting a room and the other was tiling a room. The whole experience was positive, from selecting the material to installation and follow-up. We needed quite a bit of guidance going in because we didn't know what we wanted or what the best fit would be. Now that the projects are over we can say that we're happy with the choices we made and the work that Floor Source did for us. We have another project slated for next year and are planning on doing business with them again. I recommend them to anyone.
5.0
3 years ago We've worked with Floor Source for two projects in our home. One was carpeting a room and the other was tiling a room. The whole experience was positive, from selecting the material to installation and follow-up. We needed quite a bit of guidance going in because we didn't know what we wanted or what the best fit would be. Now that the projects are over we can say that we're happy with the choices we made and the work that Floor Source did for us. We have another project slated for next year and are planning on doing business with them again. I recommend them to anyone.
5.0
3 years ago We've worked with Floor Source for two projects in our home. One was carpeting a room and the other was tiling a room. The whole experience was positive, from selecting the material to installation and follow-up. We needed quite a bit of guidance going in because we didn't know what we wanted or what the best fit would be. Now that the projects are over we can say that we're happy with the choices we made and the work that Floor Source did for us. We have another project slated for next year and are planning on doing business with them again. I recommend them to anyone.
5.0
3 years ago We've worked with Floor Source for two projects in our home. One was carpeting a room and the other was tiling a room. The whole experience was positive, from selecting the material to installation and follow-up. We needed quite a bit of guidance going in because we didn't know what we wanted or what the best fit would be. Now that the projects are over we can say that we're happy with the choices we made and the work that Floor Source did for us. We have another project slated for next year and are planning on doing business with them again. I recommend them to anyone.
2.0
3 years ago Floor source has done several jobs for me, from installing my basement floor, kitchen back splash and 3 bathroom showers. One shower of which has some very unique angles. They provided excellent service from both the sales personnel as well as the contractors. They always arrived for appontments when they said they would and if they were going to be late they called. I would highly recommend them and I would absolutely use them again for additional jobs.
last year Then you should change your 2 to a 5 :)
4 months ago Linda, thank you for taking the time to write this review! We apologize we have not responded in a timely manner but wanted you to know your feedback is greatly appreciated!
5.0
3 years ago This was for a repair job in the basement of my home, on water damaged carpet. The men were on time, clean, neat and professional. The results were excellent an...
5.0
3 years ago This customer did not leave a comment.
4 months ago Thank you for the 5 Star Review! We apologize for not responding to this in a timely manner but wanted to thank you for your feedback, this is greatly appreciated!
5.0
3 years ago I am a contractor who works with the Floor Source for all of our flooring and tiling needs. We have our clients meet with them directly to pick out materials. ...
5.0
3 years ago I absolutely love the floor source. I am a remodeling contractor, and I use them exclusively. The showroom is beautiful, the staff is extremely helpful, and I h...
5.0
3 years ago Very professional from quotation to job completion. (Approximately 400 sf of porcelain tile planks) Staff is very knowledgeable of all products and installati...
5.0
3 years ago Have done projects in the past using Floor Source's knowledgeable team. Never been disappointed by the quality of their products or craftsmanship.
4 months ago Celinda, thank you for taking the time to write this review, your feedback is greatly appreciated! We apologize for not responding in a timely manner but hope to have the opportunity to help you with your flooring needs in the future!
3.0
4 years ago This customer did not leave a comment.
5.0
4 years ago Hands down the best tile source in central MA. Extremely professional, friendly, attentive and knowledgeable staff. Tile selection was unparalleled compared to other shops in Worcester county. They can help you find an elite professional to contract for your project, or give the DIY'er the advice you need to succeed at the project. I cannot comment on their carpet or hardwood flooring as I did not use them for that.
3.0
5 years ago This customer did not leave a comment.
5.0
9 years ago Plesant Experience The staff at Floor Source has been very helpful in advising me on how to lay my new flooring that I purchased through them. They are always curteous and more than willing to spend the time with you to answer your questions.
4.0
9 years ago Flooring Purchase Within the past 3 months we have purchased pre-finished hardwood flooring and two different sets of tile from Floor Source. We spent quite a bit of time choosing what would work best for us. The women at the desk was more than willing to…