BURTON CARPET SHOPPE

4.8
|
237 Reviews
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Burton Carpet Shoppe 12300 Kinsman Rd Ste 4, Newbury, OH 44065-8805 440-564-8151 https://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw Price Range:$-$$$$
4.8
|
237 Reviews

Reviews


1.0
last week They were nice people and nice to work with, and did a good job on our floor installation. The installation took 3 hours and cost nearly $1400. That's at least $450/ hour. Not feelin real good about that.
last week Pam,
last week Pam, we are sorry that you are not happy with the costs for your project. I had spoken with your husband and explained that we charge by square footage not time involved, which is difficult to estimate. We have found this to be a better way to charge for all our clients. Whether we were at your project for 3 hours or 16 hours the charge would have been the same. I am glad you are happy with the installation and materials that were used. We wish you well.
5.0
last week Neighbors on our street had used your services and recommended your company. The company kept us updated and answered all of our questions. We are very happy with our new floor. The removal of the existing floor and installation of the new floor went smoothly. The workers were timely, professional, and courteous. I highly recommend Burton Carpet Shoppe.
last week Thank you so much Maureen for taking this time to leave us such a wonderful review!!! It was a pleasure working with you! Enjoy your new flooring!
5.0
last week Neighbors on our street had used your services and recommended your company. The company kept us updated and answered all of our questions. We are very happy with our new floor. The removal of the existing floor and installation of the new floor went smoothly. The workers were timely, professional, and courteous. I highly reommend Burton Carpet Shoppe.
5.0
last week Friends with the family
last week Thank you so much Carrie for taking the time to leave us a review!!! Enjoy your new carpet!!!
4.0
last week a friend
last week Thank you so much Mark for taking the time to leave us a review! Enjoy your new carpet!!!
4.0
2 weeks ago Local Company... everyone knows them.
2 weeks ago Thank you so much Chuck and Donna for taking the time to leave us a review! Enjoy your new carpet!
5.0
2 weeks ago I heard about you from a friend.I am very happy with the comfort and quality of my carpet. I hate shopping for carpeting because I never feel like I know what I really am getting for my money. After shopping at 3 different carpet stores, I still wasn’t satisfied with the customer service or prices for carpet. The salesperson at Burton Carpet helped me feel comfortable in picking out the right carpet for me. The installers were punctual and professional.
2 weeks ago Thank you so much Mary for taking the time to leave us a review! We are so glad to hear you are happy with our services and your new carpet! Enjoy!!!
5.0
last month Burton carpet was extremely prompt, they showed up exactly when appointment was scheduled. The install was very quick, installers were nice, and the carpet looks beautiful. Our family enjoys playing on our new carpet every night.
3 weeks ago Thank you so much for the recommendation Zack! Enjoy your new carpet!
5.0
last month The hardwood flooring they installed in our very old Century Home looks fantastic! The workers were friendly and considerate, and the attention to detail was amazing. It looks even better than we had hoped.
last month Thank you so much Carol for this recommendation! We are so glad to hear you are happy with your new hardwood floors! Enjoy!!!
5.0
last month Have bought from you before
5.0
last month We have used Burton Carpet several times now for the installation of carpet in both our homes and soon to be installing the carpet in our parents condo. They have always done a great job and the quality of work is impressive.
5.0
last month Excellent customer service through out the entire carpet purchasing process. From selection, to measurement and installation-all "a cut above" service and installment skills. Certainly a master in their craft! Would absolutely recommend to anyone without hesitation. Price competitive.
4.0
last month A kind, professional & attentive group in my neighborhood from order to installation. Carpet looks and feels great.
5.0
last month We found you looking on line for a carpet store
last month Thank you for taking the time to leave us this review Debbie! We are so happy to hear you are happy with your new flooring!
5.0
2 months ago Had a great experience with Burton Carpet. Professional, knowledgeable, and courteous from shopping through installation. I’m very happy with my new carpeting and will recommend Burton Carpet to my friends and family. I was also happy to support a family-owned, local business in my community.
last month Thank you for taking the time to leave us this review Carol! And thank you for your support! We are so glad to hear that you are happy with your new carpet and installation!
5.0
2 months ago Installers were efficient and friendly. We couldn’t be happier with our carpet and the service we have received
last month Thank you Lisa for taking the time to leave us a review! We are so glad to hear you are happy with your new carpet and installation!
5.0
2 months ago Great company and service!
last month Thank you for taking the time to leave us a review! We are so glad to hear you are happy with the new flooring and installation!
5.0
2 months ago From a contractor!!!!
last month Thank you for taking the time to leave us a review Sue! We are so glad you are happy with your new flooring and installation!
5.0
2 months ago Google.
last month Thank you Kenneth for taking time to leave us a review! We are so glad that you are happy with everything!
5.0
2 months ago On line looking for local shop. Nice job with very pleasant, professional installers.
last month Thank you Richard for taking the time to leave us this review! We are so glad to hear that you are happy with your new carpet and installation!
5.0
2 months ago Just looked up some places on the net, then remembered a friend liked you, so I went in, liked all aspects. I prefer family owned companies. Installers were great. I have really enjoyed my new carpet.
last month Thank you Diane for taking the time to leave us a review! We are so glad to hear that you are happy with your new carpet!
last month 👍
5.0
2 months ago My husband has used you at his place of business several times. He was always pleased as I was this time.
last month Thank you Lois for taking the time to leave us this review! We are so glad to hear that you are happy with the installation and new carpet!
5.0
2 months ago Knowledgable and down to earth. Super nice and installer did an excellent job
last month Thank you Andrew for taking the time to leave us a review! We are so glad to hear that you are happy with your new carpet and installation!
5.0
2 months ago Word of mouth and I prefer to deal with local businesses. I am very pleased with the entire process from start to finish.. from the selection process of the carpeting to the installation. All was handled professionally, courteously, friendly and punctually with great attention to detail and communication. Thank you Burton Carpet Family.
last month Thank you for taking the time to leave us a review Bonnie! We are so glad to hear you are happy with your new carpet!
3.0
2 months ago Just by shopping around.
last month Thank you for taking the time to leave us a review Mr. and Mrs. Lubinger! We hope you were satisfied with your new carpet. Please contact us if you have any issues with the new flooring. We are always here to help!
5.0
2 months ago The people were very helpful particularly in helping me narrow down the carpet choices. They were very accommodating to my installation time schedule and followed up to make sure everything met my satisfaction. I would use them again!
last month Thank you for taking the time to send us a review Cyndi!!! We are so glad to hear that you are happy with your new carpet and installation!
5.0
2 months ago If you have any flooring need, large or small, look nowhere else! I’ve used them for a small staircase project, and most recently for our entire home, including hardwood, carpeting, and tile. The employees of this family-owned, local company work seamlessly together to provide exceptional service at an affordable price. Everything from the initial call to ordering and installation was handled smoothly. They also offer helpful products, like a pet stain remover that works well and is safe for our new carpet. They are not only true professionals, but truly care about the customer and providing outstanding service.
2 months ago Thank you so much for this wonderful review Kristen. It was a pleasure working with you and we are so glad that you are happy with your new flooring.
5.0
4 months ago Installed our carpeting in two rooms yesterday. They did a beautiful job. Very professional. I highly recommend this carpet store and their installers.
4 months ago Thank you so much for your kind review Jim! Enjoy your new carpet!!!
4.0
4 months ago Have used company before
4 months ago Thank you for taking the time to leave us a review Rhonda! Enjoy your new flooring!
5.0
4 months ago I had a simple stair case that I wanted carpet on. Within a couple days they had come to my residence to give an estimate and got scheduled to install shortly after it. Even with such a small job and low costs I still felt like they made it a priority to get it done for me.
4 months ago Thank you so much Kenneth for taking the time to leave us a review! We truly appreciate it!!! Enjoy your new carpet!!!
5.0
4 months ago We have purchased multiple floorings through Burton Carpet over the years. The staff is always helpful, professional, kind and efficient. I will definitely recommend using Burton for your flooring needs.
5.0
4 months ago I wanted to use a local vendor for the installation of a new kitchen floor. Burton Carpet provided many great flooring and installation options. We are very pleased with our new floor.
5.0
4 months ago I can't believe how great your service was in spite of all that is going on with the pandemic. We have been a customer for quite a while and will certainly come back should we have further needs
5.0
5 months ago ED did an excellent job. We are pleased with his work and with the carpets.
5 months ago Thank you for taking the time to leave us a review Sue!!! Enjoy your new flooring!!!
5.0
5 months ago We have had great experiences before with Burton Carpet Shoppe so of course we returned. Love how you helped me narrow down problematic areas in our house and suggestions of floor coverings and colors. Thank you for an awesome floor in 3 separate rooms. AAA+++
5 months ago Thank you for taking the time to leave us a review Pat!!! Enjoy your new flooring!!!
5.0
5 months ago Previous carpeting
5 months ago Thank you for taking the time to leave us a review Karen!!! Enjoy your new carpet!!!
5.0
5 months ago Have used you for all my floors. Always very professional and good work.
5 months ago Thank you for taking the time to leave us a review Jim!!! Enjoy your new flooring!!!
5.0
5 months ago I liked that you are family owned and very hands on as a family.
5 months ago Thank you for taking the time to leave us a review Penny!!!! Enjoy your new flooring!!!!!
5.0
6 months ago Burton Carpet recently installed beautiful hardwood floors in our home. This was the second time working with them and we could not be more pleased with the results. Gorgeous!
6 months ago Thank you so much for your kind comments Eve!!! We truly appreciate it!!! Enjoy the new hardwood floors!!!
5.0
6 months ago I love my new flooring. The staff of Burton Carpet helped me pick out beautiful flooring that is not slippery and is easy to care for. They guys did a wonderful job installing it. Looking ot the flooring you would think they removed the door trim before installing the flooring because there are no gaps. They worked with three rooms that had 8 doorways. It was not an easy job. I am completely satisfied with my new floors
5.0
6 months ago I love my new flooring. The staff of Burton Carpet helped me pick out beautiful flooring that is not slippery and is easy to care for. They guys did a wonderful job installing it. Looking ot the flooring you would think they removed the door trim before installing the flooring because there are no gaps. They worked with three rooms that had 8 doorways. It was not an easy job. I am completely satisfied with my new floors
5 months ago Thank you so much for taking the time to leave us a review! We are so glad to hear that you love your new flooring!!!
5.0
6 months ago The installation was swift and professionally done. We love the new carpet. It looks great!
5 months ago Thank you so much for taking the time to leave us a review! We are so happy that you love the new carpet!
5.0
6 months ago I did this once but apparently didn’t go thru. Got your name from the internet. Wanted a company that was close to home. Called and a consultant meeting was set up. This being corona time all protocols were met. Wonderful experience. Gave suggestions and helped with selecting the carpet pad. My husband was having surgery and would be using a walker. The installers were efficient and even let me clean all the furniture before putting it back. Clean up was great. Couldn’t have selected a better company.
6 months ago Thank you so much for taking the time to do this twice for us Pat! We truly appreciate your doing this for us. Enjoy your new flooring!!!
5.0
6 months ago Don't know if Julie responded but our experience was very good. We are very pleased with our new floor! Keith Douglass
6 months ago Thank you so much for taking the time to leave us a review!!! Enjoy your new flooring!!!
1.0
6 months ago Internet
6 months ago Hello Darlene...we are very sorry to hear that you are disappointed about your flooring. We have tried to call and email you to see what the issue is and if there is anything we can do for you. Please call us at your earliest convenience!
5.0
6 months ago From the area and new of burton carpet
6 months ago Thank you so much for taking the time to leave us a review Jodi! We truly appreciate it!
5.0
6 months ago The shop is full of choices with people to help Choose the right product for your needs.
6 months ago Thank you so much for taking the time to leave us a review!!! We truly appreciate it!!! Enjoy your new carpet!!!
5.0
6 months ago Great job
6 months ago Thank you so much for the kind review Howard!
5.0
6 months ago I just had carpeting removed from my dining/ living room area and replaced with hickory hardwood floor to match existing hardwood floor in my kitchen, foyer and hallways. It looks fantastic! And what a great match as the existing hardwood floor is 20 years old! Thank you Burton Carpet Shoppe for doing such beautiful work!
6 months ago Thank you so much for your recommendation Tracie!!!! We truly appreciate your taking the time to do this for us! Enjoy your flooring!!!!
5.0
7 months ago We had an excellent experience! They were willing to work with so many of our unknowns and were so accommodating. The communication was great! The installers arrived on time and the installation was perfect! The carpet is beautiful! We couldn’t be happier!
7 months ago Thank you 😊❤
5.0
8 months ago Local business... very efficient... Professional.. would definitely use them again
8 months ago Thank you so much for leaving us a review!!! We truly appreciate you taking the time to do this for us. Enjoy your new flooring!!!
5.0
8 months ago Flyer
8 months ago Thank you so much for leaving us a review Debbie! We truly appreciate your feedback!!!
5.0
8 months ago Referral
8 months ago Thank you so much for the 5 star review Tracy. We truly appreciate your taking the time to do this for us! Enjoy your new carpet!!!
5.0
8 months ago Great people, easy to work with. Installers are careful and fast. Love our new carpeting.
8 months ago It was a pleasure working with you RoxieAnn!!! We appreciate your recommendation and are so happy to hear that you love your new carpet!!!
5.0
9 months ago Great service from start to finish! They even helped me pick out colors from 3 hours away! Thank you for helping us make my parents new rooms cozy! Vickie L
8 months ago Thank you so much for taking the time to leave us a review Vickie!!! We are so glad to hear that you are happy with the new carpet and hope your parents enjoy it for years to come!!!
5.0
9 months ago Very good customer service. We were able to make an in person visit during COVID to safely look for our carpet choice. The staff was very friendly and responsive. We absolutely love our new carpet!
8 months ago Thank you so much Mary for taking the time to leave us a review!! We truly appreciate your feedback. Enjoy your new carpet!
5.0
9 months ago This customer did not leave a comment.
8 months ago Thank you so much for the five star review!!!! We truly appreciate your taking the time to do this for us!
5.0
9 months ago Been doing business with your family for many years. Always satisfied with service and choices of carpeting.
8 months ago Thank you so much for taking the time to leave us a review Mr. and Mrs. Christine! It has been a pleasure to work with you over these past years. Enjoy your new carpet!!!!
5.0
9 months ago We have done business with you for years.
8 months ago Thank you so much for taking the time to leave us a review Lou and Debbie! It has been a pleasure working with you over these past years!!! We look forward to helping you in the future!
5.0
9 months ago Past experience.
8 months ago Thank you so much for taking the time to leave us a review Steve and Ann! It has been a pleasure to work with you over these past few years!!! We look forward to working with you in the future!
5.0
9 months ago Great staff all around! Accommodated in more ways than one! So happy with our new soft carpet!
9 months ago Thank you so much for your recommendation Tracy!!! It was a pleasure to work with you and we are here to help if you need anything from us!
5.0
9 months ago Excellent experience from measurement to installation. Wonderful selection of high quality materials at competitive prices. Happy to support a local business during this difficult economy and Burton Carpet does not disappoint. Installation was painless and they left their work area spotless. Definitely will be back again!
9 months ago Thank you so much taking the time to leave us a such a thoughtful review Mary!!!! It has been such a pleasure to work with you! Enjoy your new carpet!!!
5.0
10 months ago This customer did not leave a comment.
9 months ago Thank you so much for the five star review!!! We truly appreciate your taking the time to do this for us!!!
5.0
10 months ago used you for all of our flooring needs. Great experience
10 months ago Thank you so much for taking the time to leave us a review! We truly appreciate it!!!
5.0
10 months ago We have used Burton Carpet in the past. We enjoy using a local, family-owned business. We are happy with our carpet.
10 months ago Thank you so much for taking the time to leave us a review!!! We truly appreciate the feedback and thank you so much for supporting us over the years. Enjoy your new carpet!!!!
5.0
10 months ago awesome
10 months ago Thank you so much for the review Louise!!! It's been such a pleasure working with you!!!
5.0
10 months ago We prefer to patronize local businesses. The staff here are friendly, helpful, knowledgeable, reliable, attentive and want only for customers to be happy with their purchase. The carpet is good quality and we are very happy with the whole process, including the installation.
10 months ago Thank you so much for taking the time to leave us a review Brenda!!! We truly appreciate it. Enjoy your new carpet!!!
5.0
10 months ago HaVE KNOWN ABOUT BURTON CARPET FOR OVER 30 YEARS,FINALLY DECIDED TO TRY THEM. eXCELLENT EXPERIENCE.
10 months ago Thank you so much for taking the time to leave us a review Angie!!! We truly appreciate it. Enjoy your new carpet!
5.0
10 months ago Return Client The product recommended far exceeded my expectation. The craftsmanship on installing flooring was excellent. Would refer Burton Carpet and their staff to anyone who was looking for carpet and any type of flooring!
10 months ago Thank you for taking the time to leave us a review Joyce!!! And thank you for your recommendations! Enjoy your new flooring!
5.0
10 months ago My mother told me about you!
10 months ago Thank you so much for the review!!! We appreciate you taking the time to do this for us! Enjoy your new carpet!
5.0
10 months ago Past experience. These folks are professional, knowledgeable, and detailed. All the things you need when re-furbishing your home. We will go back to Burton Carpet Shop again.
10 months ago Thank you so much for the review Steve!!! We look forward to helping you in the future!!!
10 months ago I wasn't lying in my previous review. Burton Carpet Shop returned on May 13 to carpet our guest bedroom. Installation took all of 1.25 hours an they arrived sooner than expected. Great job!
5.0
last year I highly recommend Burton Carpet! I was referred to them after going to a few stores looking for new flooring for my home. Jamie was extremely helpful! She's awesome! She explained all the different types of flooring to us and showed us exactly what we were looking for. We purchased our flooring and received it quickly. The flooring is absolutely beautiful! It's like we have a completely new home! We also purchased area rugs and they are the best quality rugs that I have ever seen! From start to finish our entire experience was wonderful! Very professional! I could not say enough wonderful things about Burton Carpet!
last year Thank you so much for your review! We truly appreciate your taking the time to do this for us!
5.0
last year Previous business will always use again!
last year Thank you so much for taking the time to leave us a review Mary Beth. Enjoy your new floor!
last year Already a hit with the dogs! Love that LVT!
5.0
last year What a great experience! From flooring selection to installation. I would highly recommend Burton Carpet to anyone looking to replace flooring. And, if you are looking for excellent customer service, this is the place for you!
last year Thank you so much for taking the time to leave us a review Diane! We truly appreciate your feedback. Enjoy your new carpet!!!
4.0
last year From driving down Rt.87
last year Thank you for leaving us a review Greg and Tracy! We hope you are satisfied with our services and we hope enjoy your new carpet!
5.0
last year Did a great job. Very professional.
last year Thank you Rick for taking the time to leave us a review! We appreciate your feedback and hope you enjoy your new flooring for years to come!
3.0
last year The padding for my cement floor I feel is way too thin. The color I picked out is not variegated like I wanted. Unfortunately when you have a 6x6 patch it does not show the true effects. This carpet will show dirt, very easily. I can't enjoy this room as I am always looking for a dirty spot.
last year Marlene - We are so sorry to hear that you are disapointed. We looked at many styles of carpeting to fit your needs and it seemed as though you were happy with your selection. I know you wanted to stay in a particular price range, and we even accomodated movng your furniture free of charge. The padding you received is a 8# density antimicrobial, which is excellent for your subfloor situation. It is a denser pad, but usually very comfortable. We again are sorry that the selection you made did not fit your needs as expected.
5.0
last year Perfectg job! Thanks
last year Thank you Cindy for taking the time to leave us a review Cindy!!! Enjoy your new flooring and carpet!!!
5.0
last year I've known the Giel family for years. I love my new carpet!! It goes perfect with my new furniture and brightens up the whole room. One of my dogs has already christened it :-( but I was able to get the stain out - love the water proof backing. Thanks for the awesome service, scheduling, and product. Highly recommend going to Burton Carpet for all your flooring needs.
last year Thank you so much for taking the time to leave us a review Paula!!! And we are glad to hear the carpet performed the way it should for you. Enjoy your new carpet!!!
5.0
last year A friend recommended you that has hired you on multiple occasions. I am happy I took her advise.
last year Thank you so much for the review Gerry! We hope you enjoy your new flooring!!!
5.0
last year I had to have my kitchen and hall floor replaced due to water leaking under the laminate. Burton Carpet gave me an estimate, ordered the materials, scheduled the work and completed it on schedule. The entire process was friendly and professional. I was completely satisfied and would definitely hire them again if the occasion arises.
last year Thank you so much Gerry for taking the time to leave us a review!! We truly appreciate your feedback and look forward to working with you in the future. Enjoy your new flooring!!!
5.0
last year Burton Carpet is the best business we have dealt with in a very long time. Friendly, professional, courteous. Quality product. I cant say enough good things about this company. We are so happy we found them.
last year Thank you so much! We strive to ensure that you have a positive experience! You are appreciated
5.0
last year Great work and even before the Holidays! Thanks much!
last year Thank you so much for leaving us a review! We are so glad you enjoyed your new flooring for the Holidays!!!
5.0
last year Found this great family business thru the Mirage flooring corporate site. Great pre-sale, sale, scheduling, install and after install experience. They care - the entire staff cares - I have confidence to say they will take great care of you.
last year Thank you so much for taking the time to send us a review! We are so glad to hear that you are happy with everything! Enjoy your new flooring!!
5.0
last year This customer did not leave a comment.
last year Thank you so much for taking the time to send us a review! We truly appreciate it and we are so glad that you are happy with everything!!!
5.0
last year From our first contact, to measurement, to install, everything was perfect! We had a great one on one consultation in the store while picking out our flooring with very helpful suggestions. We received exceptional service from start to finish!
last year Thank you so much for taking the time to send us a review!!! We truly appreciate and we are so glad you happy with everything!!!
5.0
last year Great job! Carpet is a nice color and texture. At some point, I might get the same carpet, different color for the bedroom.
last year Thank you Deborah for taking the time to leave us a review! We are so glad you love your new carpet and look forward to helping you in the future!
5.0
last year Our family and friends have used Burton Carpet in the past and have had a very pleasant experience. We did as well! Thank you!
last year Thank you Dan for taking the time to leave us a review! We are so glad to hear that you are happy with our services! Enjoy your new carpet!
5.0
last year We wanted to support local business. And we are glad we did. Professional. Experienced. Honest.
last year Thank you so much Tina and John!
5.0
last year We wanted to support local business. And we are glad we did. Professional. Experienced. Honest.
last year Thank you for leaving us a review Tina and John! We are so glad to hear you are happy with everything! Enjoy your new carpet!
5.0
last year Burton Carpet has done an excellent job on both of our homes. The installers were very professional.
last year Thank you so much for taking the time to leave us a review Phil and Judith!!! It's always a pleasure working with you!!!
5.0
last year It was a referral from a co-worker. It turned out to be a great referral. The sales and service was excellent!. The carpet was delivered on schedule and the installation was excellent! I have referred your company several times already.. Thank you for the. great experience. We had our whole house carpeting replaced.
last year Thank you so much for taking the time to leave us a review!!!! We are so glad to hear that you are happy with all our services!!! Thank you for the referrals! Enjoy your new carpet!
5.0
last year Through family. I used them for my kitchen floor and continue doing our livingroom recently. They did a excellent professional job. We hope to use them for future work.
last year Thank you so much for taking the time to leave us a review! We are so glad you are happy with everything and look forward to working with your in the future!!!
5.0
last year Great service, professional workers and very pleased with overall installation, product and customer satisfaction!
last year Thank you so much for taking the time to leave us a review Janie! We are so glad to hear you are happy with everything!!
last year We LOVE all of it! Happy Holidays!!!!
5.0
last year Recommended by our contractor. We couldn’t be happier with all the work Burton Carpet has done! Great selection, very helpful staff, and flawless installation. We’ll be back!
last year Thank you so much for taking the time to do this review! We are so glad you are happy with all our services and look forward to working with you in future!
5.0
last year We have used Burton Carpet in the past. We enjoy using a local, family-owned business. We are happy with our carpet.
last year Thank you so much Brian and Dawn for leaving us a review and supporting our local, small business! Enjoy your new carpet!!!
5.0
last year You have done work for us in the past.
last year Thank you Margaret for taking the time to leave us a review! And thank you for having us back!!!
5.0
last year Very professional and friendly. Did a great installation.. overall a great company.
last year Thank you Lori for taking the time to leave us a review!!! We are so glad to hear that you are happy with our services and flooring!
5.0
last year We had Burton Carpet install carpeting about 25 yrs ago in family room. We have had living room and bedrooms done also. Recently a beautiful hardwood floor.
last year Thank you so much Nancy for being a loyal customer and taking the time to leave us a review! It's always a pleasure working with you! Enjoy your new hardwood floors!!!
5.0
last year Awesome owners and employees
last year Thank you Terri for taking the time to leave us a review!!! Enjoy your new carpet!
last year You are so very welcome
5.0
last year From our first contact, to measurement, to install, everything was perfect! We had a great one on one consultation in the store while picking out our flooring with very helpful suggestions. We received exceptional service from start to finish!
last year Thank you Audra for your kind review! We are so glad to hear you enjoyed your experience with us!! Enjoy your new flooring!
5.0
last year Excellent service, the staff was so kind helping me find just the right floors for my home & installation was PERFECT! I am beyond pleased!
last year Thank you so much for taking time to write us this kind review Jane! We are so glad to hear that your are happy with your new flooring! Have a wonderful Holiday!!!
5.0
last year Not once but twice I have used Burton Carpet for tile and carpet. Highly recommend you check them out!
last year Thank you so much for your review Wendy!! We appreciate your taking the time to do this for us. We are so glad to hear that your are happy with the flooring in your home and look forward to helping you with all your flooring needs in the future!!!
5.0
last year Very pleased with the installation and professional work done by Jason and his crew. I would absolutely hire them again!
5.0
last year Thank you Burton Carpet. The entire experience was easy and quicker than we thought. To be honest we had a quote from one of the big box stores. They over estimated the square footage by 20% for our carpet. I questioned them they told me I was wrong. We went to Burton Carpet who took care of us. Installers came on time and did a fabulous job. We will definitely come back the next time we need carpet !! Thanks again.
last year Thank you for the great review Gary!!! It was a pleasure working with you and we look forward to helping you in the future!!! Enjoy your new carpet!!!
5.0
last year We could not be more pleased with our experience with Burton Carpet. The quality of the installation of the hardwood floor was outstanding. Jamie was very helpful with all of our questions and providing us with samples while we were in the decision process. We could have purchased the hardwood floor for less and the installation for less but we felt most comfortable with Burton Carpet. Carrie was very helpful in working with us on the quote and even ordered in a full box of flooring so we could better see how it looked in our home. We would recommend Burton Carpet to anyone.
last year Thank you so much for the kind review Marty! We are so happy you love your new flooring!!!
5.0
last year I saw your ad in Currents. Also, my next door neighbor had purchased carpet from you. I couldn't have been happier with my experience purchasing carpet from Burton Carpet Shoppe. I really enjoyed working with the wonderful Giel family......And, the next time I need carpeting, I will most certainly use Burton Carpet Shoppe. Thank you !!! Linda Mellen PS My carpet is perfect !
last year Thank you so much for taking time to leave us a review Linda! We do appreciate your feedback and look forward to working with you in the future. Enjoy your new carpet!!!!
last year Still loving my perfect carpet !
4.0
last year Everyone at Burton Carpet is helpful,friendly & professional. Jason & Nate did a beautiful job on my kitchen floor. But, as I expressed to Carrie, I wondered if shading was a little off?
last year Thank you for the review Linda! We truly appreciate your taking the time to leave us feedback. We are more than happy to look at any issues you have with your new flooring. Please call or email us and so that we can take the appropriate measures to make sure you are completely satisfied with your new flooring.
last year If you could stop in soon to check it over I would appreciate it. Thanks
5.0
last year Returning customer. An excellent job as always! We'll be doing more next year!
last year Thank you so much for leaving us a review Karen! We truly appreciate your feedback and taking the time to do this for us. Enjoy your new flooring!
5.0
last year previous purchases.
last year Thank you so much for your review Kathy! We truly appreciate your feedback and taking the time to do this for us!
5.0
last year I have used Burton Carpet in the past and will continue to. I always recommend Burton Carpet to my friends and neighbors. I do have a concern about how my new carpet is wearing however. Please contact me to discuss.
last year Sheena, I am glad you are happy with our service. You purchased a Anything Goes! carpeting with 20 year matting and crushing warrranty. Could what you are seeing be shading from the softness of the material? If you feel this is a issue going forward, I am more than happy to have a Anything Goes! representative set up to view your carpeting. Please let me know if I can be of further assistance. Thank you! Carrie Giel
5.0
last year I have used Burton Carpet in the past and will continue to use in the future! Furthermore I will continue to recommend you to all of my friends. I do have a concern about the wear of my new carpet. Looks as though I can start to see a wear pattern already. Seems way to early for that. Please advise.
5.0
last year I have used Burton Carpet in the past and will continue to use in the future! Furthermore I will continue to recommend you to all of my friends. I do have a concern about the wear of my new carpet. Looks as though I can start to see a wear pattern already. Seems way to early for that. Please advise.
5.0
last year I have used Burton Carpet in the past and will continue to use in the future! Furthermore I will continue to recommend you to all of my friends. I do have a concern about the wear of my new carpet. Looks as though I can start to see a wear pattern already. Seems way to early for that. Please advise.
5.0
last year I have used Burton Carpet in the past and will continue to use in the future! Furthermore I will continue to recommend you to all of my friends. I do have a concern about the wear of my new carpet. Looks as though I can start to see a wear pattern already. Seems way to early for that. Please advise.
5.0
last year Initially we heard about you through a referral. This was our second purchase and we are completely satisfied.
last year Thank you for taking the time to leave a review Ken and Lauren!! We are so glad to hear that you are happy with your new flooring!!!
4.0
last year We have had Burton Carpet install flooring in other rooms in our home over the years and were very satisfied with the price, quality of workmanship and materials. However our last flooring replacement required a Luan underlayment which raised the floor surface an equivalent thickness. We had previously had reducer strip as a transition piece between our hardwood flooring and the old vinyl. Since the new vinyl & Luan underlayment had diminished the clearance between the vinyl and hardwood floor surfaces, the reducer strip no longer fit and required planing. The BC techs were not equipped to plane the strip, I have been trying to get a hardwood flooring company out here since then to make the required mods to the reducer strip and install it to alleviate a trip hazard. In my opinion, BC should have sub-contracted the wood flooring portion of the job that required woodworking expertise so that the job was 100% complete when the balance of the payment was made. Thank you for seeking my feedback. Sincerely, Art Lyons
last year <Mrs. Lyons - I did not know of this issue until your review, and e-mailed you as soon as I received it. From my notes, your husband was going to take care of the wood threshold, but I am more than happy to have my husband, Mike come out and adjust the height of the threshold for you. Please let me know if you would like me to set this up for you. I will look forward to hearing from you soon.
5.0
last year A++++
last year Thank you so much for taking the time to leave us a review Brian. We appreciate the feedback!!!
5.0
last year Two sets of friends recommended your store. And, in turn, we are recommending it to others.
last year Thank you so much for taking the time to leave us a review Frank and Roxie. We appreciate your feedback and thank you so much for recommending us to your others!!!
4.0
last year This customer did not leave a comment.
5.0
last year Great service,
last year Thank you so much Tony for the review! We are so glad to hear that you are happy with our service and look forward to helping you in the future!
5.0
last year The gentlemen were extremely helpful & full of advice to help with the placement of the floors. They were very professional & timely & the floors look great! Saving up for the next project!
last year Thank you so much for taking the time to leave us a review. Your feedback is very important to us and we are so happy to hear that your are happy with our service and new floors!!! We look forward to working with you in the future!!!
5.0
last year Google. Great service.
last year Thank you so much for the review Susan! We appreciate your taking the time to give us feedback and we are so glad to hear that you are happy with our service! We look forward to helping you in the future!
5.0
last year Burton Carpet just finished our carpet installation. Looks great! We highly recommend this company! Thank you Carrie, Mike, and Ed
last year Thank you Diane! It was such a pleasure to meet and work with you!
5.0
last year The best part was everything was done on a timely matter. Things were done as set up. Really pleased with the outcome.
last year Thank you for leaving us a review! We appreciate your feedback and are so glad you are happy with your new flooring!!!
5.0
last year We used you once before because Jason was our neighbor at the time.
last year Thank you so much for leaving us a review!!! It was a pleasure working with you again!!! Enjoy your new carpet :)
5.0
last year This customer did not leave a comment.
last year Thank you so much for the review Mark! We truly appreciate your taking the time to do this.
5.0
last year This customer did not leave a comment.
last year Thank you so much for the review Diane! We appreciate your feedback and look forward to working with you and seeing you in the future!!!
5.0
2 years ago We just has our second phase of carpet installed and couldn’t be happier! Very easy ordering, convenient scheduling and another PERFECT installation!! We love the new carpet! Thank you again Carrie, Jamie and the install team!!
2 years ago Thank you so much for your review Debbie!!! So glad to hear you are happy with everything!! Enjoy your new carpet!!!
5.0
2 years ago I'm so happy we went with Burton Carpet. The entire experience was fantastic from selecting the right carpet to having it installed. I couldn't be happier with everything. I would definitely have all of my future flooring needs handled by Burton Carpet.
2 years ago Thank you so much for your review Ryan and Elaine!!! We are so glad to hear that you had a positive experience with us and we look forward to helping you in the future! Enjoy your new carpet!!!!
5.0
2 years ago Great to work with and beautiful result. Would highly recommend
2 years ago Thank you so much for your review Janelle! We are so glad to hear that you are happy with your new floors! We look forward to working with you in the future!!!
5.0
2 years ago My wife couldn't be happier! The crew was very nice and kept everything very clean. Would definitely recommend to everyone!
2 years ago Thank you so much for your review! We appreciate your feedback and look forward to working with you in the future!!! Enjoy your new hardwood floors!!!
5.0
2 years ago Our carpet is wonderful! Glad we decided to work with you.
2 years ago Thank you so much for the review Tony and Carol. We are so glad to hear that you are happy with your new carpet!!! Please don't hesitate to contact us if there is anything else you need!!! Happy New Year!!!
5.0
2 years ago Friend
2 years ago Thank you for the review Ann!!!
2 years ago 🙂 My pleasure!
5.0
2 years ago I appreciate the excellent service and installation. Everyone I dealt with was friendly and professional all the way through installation.
2 years ago Thank you so much for the review Norm and Robin!!! We appreciate your kind feedback and hope you enjoy your new flooring for years to come!!!
5.0
2 years ago Referral from family. Very satisfied with Burton Carpet Shoppe, they are personable, friendly, and listened to what I wanted. Very professional and installed the carpet professionally as well. I would highly recommend them to anyone.
2 years ago Thank you so much for the review Pam!! We are so glad that your are happy with your new carpet and are grateful for your recommendations. We look forward to helping you with your flooring needs in the future!!
5.0
2 years ago Very happy with the service and the quality of my carpet. Thank You!
2 years ago Thank you so much for the review Barbara! We are so glad that your are happy with our service and your new carpet!!! We look forward to helping you with your flooring needs in the future!!!
5.0
2 years ago Family. No, all good
2 years ago Thank you so much for your review Elizabeth!!! We hope you enjoy your new carpet for years to come and look forward to helping you with your flooring needs in the future!!!
4.0
2 years ago Overall installation was good, floor came out nice, but sad that I said the square footage was too high, then a carton was taken off ...and I still have 1.5 cartons of leftover. I should not be better at estimating then people who do it for a living.
2 years ago Thank you for your review Greg. We are glad that you are happy with your new hardwood floors but sorry to hear that you are disappointed in the cartons that were left over. It is standard procedure to have some overage in case more is needed to complete the job properly, if there is any incorrect or damaged pieces, and so that our customers have leftover if a repair is needed in the future. This is very important because this is a pre-finished hardwood and will prevent homeowners from having to do more extensive repairs. We wish you well and hope that you and your family enjoy your new flooring for years to come!
2 years ago I understand the extra, but your original estimate would have given me 2.5 cartons of spare, that is too much.
5.0
2 years ago been working with you for 40 years. Have always been satisfied
2 years ago Thank you so much for the review Richard and for being a loyal customer!!! It's been our pleasure working with you over the years!!!
5.0
2 years ago Love the new carpet in our dining room that we use as a sitting room. Can’t wait to do our upstairs and basement.
2 years ago Thank you for the review Heather!!! We are so glad to hear that you love your new carpet and look forward to helping you with your flooring needs in the future!!!
5.0
2 years ago Another carpet store mentioned Burton Carpet Shoppe because you sold Shaw carpet. I was glad that you were able to install the exact carpet/color that we wanted. Staff is patient, helpful & friendly. Installers were on time, very friendly & most importantly professional! Will be back for more carpeting soon!
2 years ago Thank you so much for the review Connie!!! Enjoy your new carpet and we look forward to seeing you in the future!!!
5.0
2 years ago We had used Burton Carpet Shoppe 20 years ago and loved having a local family-owned business taking care of us. Fabulous customer service and great workmanship. Highly recommend !
2 years ago Thank you so much for the review and recommendation Lora! It is such a pleasure working with you! Enjoy your new flooring!
5.0
2 years ago Their installers are great very professional.
5.0
2 years ago Excellent finishing work on my floor renovation !
2 years ago Thank you so much for the review Dale! We hope you are enjoying your new floor and look forward to seeing you in the future!!!
5.0
2 years ago Have worked with burton carpet several times and it's always been a five star experience.
2 years ago Thank you so much for your review! It's always a pleasure working with you! We are happy to hear from you and to help you with any of your flooring needs in the future!!!
5.0
3 years ago This customer did not leave a comment.
2 years ago Thank you so much for the review Rachel!!!
5.0
3 years ago Someone recommended Burton Carpet. They are the best and a great flooring selection is available. Installation is top-notch. Where have you been all of my life? 👍
3 years ago Thank you so much for the wonderful review Ann! We appreciate your feedback and look forward to helping you with your flooring needs in the future!!!!
5.0
3 years ago Someone recommended Burton Carpet
5.0
3 years ago We love our new carpet! Perfect professional installation. Can't wait to finish rest of our house with new carpet!!
3 years ago Thank you so much for your review Debbie! We appreciate your feedback and look forward to helping you finish the rest of your house!!!
5.0
3 years ago This customer did not leave a comment.
3 years ago Thank you so much for your review Rick! We appreciate your feedback and look forward to helping you with your flooring needs in the future!!!
5.0
3 years ago Been a customer from years ago. Always found everyone pleasant and helpful.
3 years ago Thank you so much for your review Dale! We truly appreciate your feedback and hope that you enjoy your new flooring for years to come!!! We look forward to helping you with your flooring needs in the future!
5.0
3 years ago Friendly sales people and expert installers.
3 years ago Thank you so much for your review Libby! We hope you love your new carpet and enjoy it for years to come. We look forward to helping you with your flooring in the future!!!
5.0
3 years ago Already responded
3 years ago Thank you! We apologize that you got this twice!!! We appreciate your review!!!
5.0
3 years ago 3rd project to guys did and excellent result as 1st and 2nd. Very satisfied
3 years ago Thank you so much for the review Ron and Laura!!! We are so thankful for our customers and we look forward to seeing you in the future!
5.0
3 years ago We had the pleasure of doing business with Burton Carpet Shoppe several years ago. We had the joy of doing business with them again recently. Their installers each time were professional and very friendly. Something unexpected came up with the recent installation and they were very patient and willing to work with us while we fixed the problem. (The problem was not caused by them.) We LOVE the color of the carpet we chose (recommended by Carrie) and it is the absolute softest carpet we have ever laid on! Yes, I said "laid on"! It is so soft we don't want to put the furniture back in there. We're looking forward to working with them again!
3 years ago Thank you so much Katie! We are so glad to hear that you are happy with your carpet!!!! Enjoy!!!!!
4.0
3 years ago Like to use local companies. Morgan's were friends who used your company. No further emails please. Guys were great, friendly
3 years ago Thank you so much for the review Cheryl! We truly appreciate your feedback and hope you are pleased with your new carpet!
5.0
3 years ago Through a friend Both Stan and I are so please with our new flooring. Jason and Joe did an outstanding job. We know it was a big project and yet you were able to finish it in one day. I have already pass on to others about you. Your price was great! . We did look at other places and so thankful we chose you.. Thank you, Sincerely The Dackiewicz
3 years ago Thank you so much for your review!!!! We are so glad that your are happy with your new flooring!!! Enoy!!!
5.0
3 years ago Through a friend
5.0
3 years ago Love my carpet! The guys who put the carpet in were courteous and did an excellent job!!
3 years ago Thank you Ruth for the review! We are so glad to hear that your are happy with your new carpet!!!! Enjoy!!!
5.0
3 years ago 3 H's The are helpful, honest & happy to work with you.
4.0
3 years ago I am not sure how I heard about you guys. I think it was a tv ad.
3 years ago Thank you for the review Phil!!! We truly appreciate your feedback and hope that you are happy and satisfied with your new carpet!
5.0
3 years ago I was referred to you by a colleague and am most pleased! Everyone was friendly and very helpful. Best of all, the quality of materials and workmanship was outstanding!
3 years ago Thank you so much for the review Stewart! We appreciate your feedback and are so glad that you are happy with your new flooring! Enjoy!!!
5.0
3 years ago A truly professional experience from start to finish! The installers were great!! They cared about doing a good job and doing it right!!! We are repeat customers and continue to recommend you! Thank you!!!
3 years ago Thank you so much for the review Jackie! We appreciate the feedback and are so glad to hear that you are happy with everything!!! Thank you for referring people to us!!! Enjoy!!!
5.0
3 years ago A friend suggested Burton Carpet for kitchen back splash options. I was also in the market for bedroom and hallway carpet. Carrie showed me both tile and carpet options. Love our back splash and our new carpet is perfect. We had a runner installed on our stairs to match the hallway. The installers did a great job as it was tricky with the 90 degree turn on our stairs. Overall, we were very happy with the service, price and install of both projects.
3 years ago Thank you so much for the review Cindy! We are so glad to hear that you are happy with the carpet and tile install. Enjoy!!!!
5.0
3 years ago Burton Carpet Shoppe is an incredible place to get all your flooring needs. The staff is wonderful and very helpful with all the questions I had. They helped me to pick out the perfect flooring for my whole house which was a little overwhelming. With their help the whole experience was stress free!! I would highly recommend this company.
5.0
3 years ago Great job!
3 years ago Thank you so much Kathy!!!
5.0
3 years ago no
3 years ago Thank you so much Gail!!!
5.0
3 years ago So awesome. Quote was quick and very fair. Work was done expediently and beautifully. They’re the best
3 years ago Thank you so much Terri!!! Thank you so much for the positive feedback...we are so glad that you are happy with the outcome!!!
5.0
3 years ago Great job as always! I would recommend Burton Carpet to anyone. I will be using their services in the future.
3 years ago Thank you so much Chris & Karen!!! It was a pleasure working with you and we are so glad you are happy with the outcome!!!
5.0
3 years ago Jamie was awesome! Knows her stuff.So friendly and very helpful!
5.0
3 years ago We love Burton Carpet! Everyone is so friendly and helpful. We had a wonderful experience from the moment we walked in their shop to the moment they walked out our door after installation. We always recommend Burton Carpet to our friends and those seeking carpet.
3 years ago Thank you so much for your review Adam!!! And thank you so much for sharing Burton Carpet Shoppe with your friends.
5.0
3 years ago A friend told us about your business.
3 years ago Thank you so much for your response Gene!!! We hope you love your new flooring!!!
1.0
3 years ago This customer did not leave a comment.
3 years ago We are sorry that there was a miscommunication with you when we delivered your new area rug. Hope you like it after it is laid down.
5.0
3 years ago We've driven by the store for several years on Rt. 87 and when we needed flooring we decided to drop in.
3 years ago Thank you for your review Dawn!!!!!
3 years ago Our wood floors are beautiful! Great customer service. Job done with precision and done within 2 days. No mess left behind. Going back for carpet for our bedrooms very soon! Carrie and Jamie are great to work with. Very patient and understands your budget!
5.0
3 years ago Was referred by family. Very pleased with the service, knowledge, and expertise of staff. Everyone was so kind and happy to help in any way possible.
3 years ago It was a pleasure working with you Dawn! So glad you are happy with our services!!! Thank you so much for your review!!!
5.0
3 years ago I'm very happy with our new, plush carpet!
3 years ago Enjoy your new carpet Heather!!! Thank you so much for the positive review!!!!
5.0
3 years ago Just around the corner from my house
3 years ago We love our local customers! Thank you for the positive review Audrey!
5.0
3 years ago Awesome customer service and installation. They took the time to make sure we're happy and knowledgeable about the carpet we were buying.
3 years ago Thank you so much for the review Jared! So glad to hear that you are happy with your new carpet!
5.0
3 years ago We are very happy with our Alterna floor. Thanks for all your help.
3 years ago Thank you so much for your response! We are so happy that you are happy with your new floor!
5.0
3 years ago Burton Carpet worked very hard to accommodate our schedule, much appreciated and good customer service.
3 years ago Thank you so much for your feedback Brian!
5.0
3 years ago very professional service, thank you!
3 years ago Thank you so much Patricia!!! It was a pleasure working with you!
5.0
3 years ago It was a pleasure doing business with you. Professional,helpful,installers were great - it was a wonderful experience from start to finish. Plus I love my carpet. Thank you.
3 years ago Thank you so much Darlene, We are so glad to hear that you love your new carpet!!!
3 years ago Thanks for reading your e-mails and sending a response.a top quality company.
5.0
3 years ago We already left a review...
3 years ago Thank you Philip and Nancy!
5.0
3 years ago They have done nice work for us twice now.
3 years ago It was a pleasure working with you both again!!! Thank you so much!!!
5.0
3 years ago Our flooring looks fantastic! Carrie was helpful in the design and choosing flooring that fit our budget. Mike and the install team were professional and courteous. I would highly recommend Burton Carpet Shoppe for any flooring needs.
3 years ago Thank you so much Sharon!!!!! We are so glad that you are happy with your new flooring!!! It was a pleasure working with you!
1.0
3 years ago Not a good experience!!
3 years ago Our apologies again. So sorry that we did not meet your needs. We will strive toward improving our services and products for our customers.
5.0
3 years ago EXCELLENT SERVICR!!! ALWAYS !!!
5.0
3 years ago Happy with your service! Have recommended you to a friend who used you for a project!
3 years ago Thank you so much for the positive feedback and for the referral Keith.
5.0
3 years ago I truly enjoy working with a family business. sorry I forget his name, your son who installed my bathroom floor. He was perfectionist which is great. I am very happy with the results and cant wait to set up next appointment for other bath.
3 years ago Thank you so much for the positive feedback Janet! We look forward to helping you in the future!
5.0
3 years ago I HAVE ENJOYED WORKING WITH YOU AT BURTON CARPET. ALL THE INSTALLS YOU HAVE DONE AT OUR HOME AND APARTMENTS ARE LOOKING GOOD. RUSS AND KAY HURD
3 years ago Thank you so much for the review!!! We appreciate your feedback!!!
5.0
3 years ago From helping us choose our flooring to the expert installation, we couldn’t be more pleased. A family owned business that treated us like family !
3 years ago Thank you so much Cathy!!! We appreciate your feedback and we are so glad that you are happy with your new flooring!!!
5.0
3 years ago No, thank you
3 years ago Thank you Nancy for your review!!!!
5.0
3 years ago great work done by a great team! Thank you for the beautiful floors!
3 years ago Thank you so much John for your review!!!
3.0
3 years ago Carrie was very helpful in assisting us in finding the products that best matched our needs and budget. The installation was great, the men were very respectful of our home and did a wonderful job. My only issue is that the installers failed to leave the remaining wood planks. I called for weeks on end and was consistently told that someone would be bringing them out. It took one full year but eventually we did get the extra wood to keep in the event of a repair. This was my only issue but I felt disrespected in this regard.
3 years ago Casey, we are so sorry that you felt disrespected but we knew that this was extra flooring and only needed in the event of repair. We do realize that it did take us a while to get the wood to you and certainly apologize for the delay. We hope you know that if there any issues with your flooring, you can call us and we will do whatever we can to help you. We do strive to do the best we possibly can for our customers and we do hope that you enjoy your flooring for years to come.
3 years ago thank you for responding. This was the only issue that we had and we did know that Carrie was dealing with serious medical issues at the time.
5.0
3 years ago Great family to work with. Very knowledgeable and extremely personal service!!
3 years ago Thank you so much for your review Beth! We are thankful for your feedback!!!
1.0
3 years ago Our experience with you was not a good one! We wanted a carpet that was durable and ended up with not only one but two different carpets that have shown wear in less then a year! For the money we spent we had hoped for better!
3 years ago Burton Carpet always strives to make our clients happy. The carpet manufacturer did send out a representative, and we did replace the carpeting at no charge to you. We do our best to make the situation a happy one for all. We wish you the best
5.0
3 years ago Lisa and I are very pleased with the product and service that we received from Burton Carpet . From Carrie helping us to find exactly what we were looking for, to Mike and Ed being extremely professional and friendly. This is the type of service that you receive from a well respected family business. I highly recommend Burton Carpet to anyone in need of flooring. Chris Luoma Chesterland, Ohio
3 years ago Thank you for your kind words. We are so glad you had a positive experience with us! Enjoy your new flooring!
5.0
3 years ago We were very satisfied . The work was expertly done and they where most consideret of the family
3 years ago Thank you so much!!! It was a pleasure working with you!!!
5.0
3 years ago We were very satisfied . The work was expertly done and they where most consideret of the family
5.0
3 years ago We are very pleased with the service and work done by Burton Carpet. They have been a community staple for many years and we appreciate their work.
3 years ago Thank you so much Patricia! We appreciate your review!!!
5.0
3 years ago Extremely happy with the experience. From service to product.
3 years ago Thank you Gail!!!! We are so glad to hear that you had a positive experience and we appreciate your response to our review!!!! Please don't hesitate to contact us if you should need anything in the future.
5.0
3 years ago Need to return samples
3 years ago Thank you so much for the positive review Mona!!!
5.0
3 years ago The knowledge of product and service - both sales and installation were excellent. Couldn't have been more pleased! Will go back in a minute for future renovations.
3 years ago Thank you so much Joyce!!! We are so glad to hear you had such a positive experience with us!!! We look forward to helping you in the future!!!
5.0
3 years ago Carrie and family did a great job!
3 years ago Thank you so much for the positive review Ken!
5.0
3 years ago Great company to work with. They know their stuff and won't steer you to any product they wouldn't put in their own home...
3 years ago Thank you so much Phillip and Nancy!!! It was a pleasure working with you and we are glad that you had such a positive experience with us!
5.0
3 years ago I am very pleased with the carpet and tile I purchased. I knew the quality of the product would be satisfactory and the installation was just perfect! Everyone was very professional. I felt comfortable leaving the installers in my home while I was away.
3 years ago Thank you so much Gail!!! We are so glad to hear that you are happy with the work we did in your home!!!
5.0
3 years ago Another good job! Thanks!
3 years ago Thank you so much for the positive review Jim and Leslie!!!!
5.0
3 years ago One of the bi-fold closet doors was put on upside down. I wish they would have checked it before they left. Other than that we were very happy.
3 years ago Diane, so sorry for the confusion with the door but we are glad to hear that your happy with the flooring in your home. Should you need anything, please do not hesitate to contact us and we will be happy to help you!
5.0
3 years ago This customer did not leave a comment.
3 years ago Thank you so much for the positive review!!!!
5.0
4 years ago This is the second time we used them, first time was for carpet in our family room about 3 years ago and it still looks great. This time we had flooring installed. I am so happy on how it turned out. The entire team is awesome, very professional.
4 years ago Thanks so much Kerri! You are always so wonderful to work with!
5.0
4 years ago Wonderful experience 5
4 years ago We installed new carpet in living room and stairs. Right from the beginning from picking out samples to the installation Carrie and all the crew were right on it. Never once did I have a worry or concern about Burton Carpet. Great company so trustworthy and so personable! Thank you for making this a great experience and for your kindness!
5.0
4 years ago Well satisfied Carpet looks great! The installers were very professional and friendly. I will not hesitate using your services in the future.
5.0
4 years ago "Great People, Great Service= GREAT COMPANY!" "A great family owned business with outstanding products, great pricing and a work ethic that is beyond compare! They have done work for me personally and for the Burton Legion Post and I would recommend them to anyone and everyone!"
5.0
4 years ago Awesome job! Everything was great from purchase to putting in the new carpet.
5.0
4 years ago "Excellent service , install was perfect" I used them to carpet our house and everyone in the office and the installers were amazing to work with.
5.0
4 years ago Burton Carpet is amazing to work with. they have carpeted our entire house and work with us every step of the way.
5.0
4 years ago "Helpful, friendly, and knowledgeable" "I really appreciated the people at Burton Carpet Shoppe because of their personal attention, knowledge, suggestions, opinions, explanations, and friendly help. Other stores I had visited were not very helpful in these ways. The installation of my luxury tile was done expertly and professionally in a timely manner."
4.0
4 years ago "Went Well, Experienced" "Everyone that I spoke to was polite, and professional. I don't do carpet, but I do a lot of handy work. I noticed that they did a very good job. I looked around very carefully, and could not find anything that was unsatisfactory, in fact, to the contrary. They really did a good job. I'm comparing it to about four or five past experiences with other companies. The only downside, which wasn't that bad, was that they didn't clean up well, if they cleaned up at all. There were small pieces of carpet in the room, and a small spread out pile of it outside of the border, as if they were plucking, and brushing it away. I don't think that they cleaned, but I don't know if carpet installers do. I can't remember my past experiences that well. It wasn't that messy though, so thumbs up. I would recommend them."
5.0
5 years ago Perfect! The guys showed up on time and were friendly and went right to work. I am very happy with the new floor. I would recommend Burton Carpet to anyone.
5.0
5 years ago Always a great experience "We have been doing business with Burton Carpet Shoppe for many years. Projects have included carpet, laminate, and tile. Always great service. No high pressure, quality products and excellent installation. Would not go anywhere else."
5 years ago " 5 Star Review Alert: "Always a great experience"Bruce and Cheryl,Thank you for the wonderful review! Always a pleasure to work with such wonderful people! Thank you again for your continued support.Carrie Giel "
5.0
5 years ago Awesome service! "Carrie and her crew were amazing at squeezing a carpet deal in, at the last minute, when I had personal issues. The room was left clean and vacuumed. They did a great job! We'll be back."
5.0
5 years ago Very professional! "Hands down the best customer service I have ever had. I highly recommend Burton Carpet Shoppe for all carpet and flooring needs. Mike is so professional, nice and on time. Carrie is great at helping you design the rooms you want to redo. Maggie and Jaimie are wonderful to work with too. Everyone at Burton Carpet Shoppe is professional, personable and caring."
5.0
5 years ago Excellent job The product is beautiful and the workmanship was exceptional. The job involved a lot of trim cutting and angles. I felt very comfortable with the Burton Carpet staff in my home.
5.0
5 years ago "Clean, efficient, effective" "We replaced carpet in our entire upstairs. Wow, what a difference. I needed a threshold board tightened up. They did a great job with no questions or additional charges."
5.0
5 years ago EXCELLENT SERVICE and PRICING!!! "Picked out carpeting and had it installed 2-days......professional installers, helped move everything and cleaned up afterwards."
5.0
5 years ago Excellent work and service ! "We had our three bedrooms, hallway, and stairway re-carpeted and the old carpet removed. My wife and I are really happy, and will be doing our downstairs living room, as soon as I get it repainted."
5.0
5 years ago Excellent Customer Service I knew I wanted to use a local company instead of a big box store for the work at my house. I visited the store several times over several months and the staff and owner were helpful and cordial every time. The carpet looks great and makes my place look new again. I am very satisfied with how everything turned out!
5.0
5 years ago We have used Burton Carpet Shoppe for all of our flooring for many years. We've had both carpeting and tile installed and have been extremely happy with the results. Everyone at this company who we have worked with has gone out of their way to make sure that we were satisfied and happy with their work. It is also a pleasure to work with a local, family owned company that cares about its customers and takes the time to build relationships with them. We highly recommend this company!
5.0
5 years ago Wonderful local family company!! We have used Burton Carpet Shoppe exclusively for our flooring for many years. They are dependable and do high quality, excellent work. We have had both carpet and tile installed and we have been thrilled with both. It is also such a…
5.0
6 years ago Burton Carpet Shoppe is a very knowledgeable and professional company, from the help I received at the shop in choosing the carpet I was looking for, to having a special shape area rug made to order, I am very pleased. I would definitely refer family and friends to Burton Carpet Shoppe.
5.0
6 years ago From beginning to end, Burton Carpet Shoppe Inc. was professional and competent. Carrie Giel knows the flooring end of the business and was a great help when I was trying to decide what kind of flooring to use in a combination kitchen/family room. She was knowledgeable on carpet/vinyl grades and durability and offered numerous suggestions, when I appeared to be having a difficult time making a decision.Her husband, Mike and his crew installed both the carpet and kitchen vinyl on two separate days. They worked efficiently and installed the new flooring without any problems. Clean, thorough and hard working is how I would describe Burton Carpet Shoppe Inc. I would use them again, to install any flooring in my home.
5.0
6 years ago Overall an excellent experience. Very helpful with color selection. The end product is beautiful, the stairs look amazing. Very polite installers and their work was nicely done. We are very satisfied with Burton Carpet. Thank you, thank you.
5.0
8 years ago This customer did not leave a comment.
5.0
8 years ago This customer did not leave a comment.
4.0
15 years ago Great deals Burton Carpet is a wonderful alternative to the larger chain stores for getting carpet and other flooring. We got an estimate from Empire to carpet our house and Burton Carpet was able to beat their estimate by over $1000! They are…
5.0
15 years ago Excellent place for flooring Burton Carpet is a wonderful alternative to the larger chain stores for getting carpet and other flooring. We got an estimate from Empire to carpet our house and Burton Carpet was able to beat their estimate by over $1000! They are…