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FACTORY CARPET OUTLET, INC.

4.6
|
123 Reviews
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Factory Carpet Outlet 25 Esten Ave Unit 7, Pawtucket, RI 02860-4826 401-723-6996 https://shawfloors.widen.net/content/dqn0tmc3r4/jpeg/shaw-logo-bw.jpg Price Range:$-$$$$
4.6
|
123 Reviews

Reviews


5.0
Cynthia last month The carpet looks beautiful - installers arrived on time, were pleasant. got the carpeting installed perfectly. I will definitely recommend this company to friends and family.
kelly@factorycarpetoutlet.com last month Thank you Cynthia, it was a pleasure doing business with you!
5.0
Roberta G. 3 months ago FCO - thank you for a truly wonderful customer experience!Sales - Steve Riley was patient, informative, and helpful. He listened and was able to help me make a selection that met my design, quality, and pricing requirements.Scheduling - Sherry was very accommodating in meeting our highly restrictive schedule.Installation - Kevin and Jake were the true surprise, and in a most pleasant way. They were timely, produced a exceptionally high outcome, were extremely personable, and very tidy in their clean-up following installation.
Anonymous 3 months ago Thank you Roberta for taking the time to write this review of our store and service. We really appreciate it and are glad to hear about our staff helping you.
4.0
Carolyn 3 months ago The installation and ordering of the carpet for my stair cases went very well. Sadly, this piece of remnant that I had bound continues to buckle and will not lay flat. Please let me know what you can do about this or if I can return it for store credit.
kelly@factorycarpetoutlet.com 3 months ago Hi Carolyn, Glad to hear the installation went well. On your remnant piece...please bring it back into the store and we will inspect to see what we can do to fix the problem.
5.0
Vincenza 3 months ago 5 star company....would recommend highly to all. Installers were very neat, professional and the finished job looks beautiful.
kelly@factorycarpetoutlet.com 3 months ago Thank you Vincenza for the 5 stars! We are so happy you enjoyed your experience!
Vincenza 3 months ago Will see you as my "Rug doctor",
Vincenza 3 months ago Will see you as my "Rug doctor",
4.0
sheryl f. 3 months ago Friendly helpful people
Anonymous 3 months ago Thank you Sheryl. We appreciate your review!
5.0
John 3 months ago We love our new rug!! Your installer was fantastic recommend you to everyone who visits our home.
kelly@factorycarpetoutlet.com 3 months ago That is awesome John, so glad we could help!
5.0
S'andra 2. 3 months ago Best selection of in-stock carpet available and incredible remnant room, with many carpets ready to go same day. Installers were friendly, on time and did a good job!
Anonymous 3 months ago Thank you S'andra for your review and glad you are happy with the product and service.
5.0
Pat 3 months ago The installers had to do a lot more prep work than planned. They were professional and did a great job.
kelly@factorycarpetoutlet.com 3 months ago Wonderful. Thank you for choosing Factory Carpet Outlet Pat!
5.0
Chris 3 months ago Useful showroom, effective communication, job well done.
kelly@factorycarpetoutlet.com 3 months ago Greatly appreciate your business Chris, Thank you!
5.0
Barbara 4 months ago Have you ever considered having another store in the Warwick/East Greenwich area? I think you would do very well.
kelly@factorycarpetoutlet.com 4 months ago Hmmmmmm...Something to think about :) Thank you for the kind words Barbara!
5.0
Roberta 4 months ago Everything went we ,
kelly@factorycarpetoutlet.com 4 months ago Glad to hear Roberta! Thank you for your business!
5.0
Tom L. 4 months ago Very good experience from start to finish . Sale to Installation was perfect .
kelly@factorycarpetoutlet.com 4 months ago Awesome! Thank you Tom & Linda for relying on Factory Carpet Outlet for your flooring!!
5.0
Kathy 4 months ago I would recommend them to my friends. Very professional! Took the time to make sure everything was done well. Cleaned up like they were never there!!!
kelly@factorycarpetoutlet.com 4 months ago Terrific! Our pleasure Kathy!!
5.0
Wendy 4 months ago A pleasure to deal with from start to finish. Polite, helpful, professional and efficient
kelly@factorycarpetoutlet.com 4 months ago The pleasure was all ours Wendy! Enjoyed working with you!
5.0
Ruth 5 months ago No
kelly@factorycarpetoutlet.com 4 months ago Thank you Ruth for the 5 stars!
5.0
David 5 months ago Very professional, excellent service. We are wholly satisfied
kelly@factorycarpetoutlet.com 5 months ago Thank you for your business David! Glad we could help!
5.0
Scott 5 months ago Steven was new to the job, obviously not as seasoned as some of the others I've worked with in the past, but the whole package from CFO was top notch
kelly@factorycarpetoutlet.com 5 months ago Thank you Scott, greatly appreciated!
5.0
Phil 5 months ago We are very pleased with our new kitchen floor. We are also happy with the installer. He was professional and knew his just how to get the work done with little disruption. We also are greatful for Michelle the sales person who helped choose the vinyl material.
kelly@factorycarpetoutlet.com 5 months ago We greatly appreciate your business! Thank you Phil!
5.0
DONNA 5 months ago Wonderful service, short wait time for installation of carpeting and all around a pleasure to do business with! Knowledgeable and pleasant personnel.
kelly@factorycarpetoutlet.com 5 months ago Thank you so much Donna!
5.0
Margaret 5 months ago Anthony did an outstanding installation!
kelly@factorycarpetoutlet.com 5 months ago Glad to hear! Thank you Margaret!
5.0
Tracy 5 months ago Pleasant experience! From walking in the front door to install! Very nice people, pleasure to work with
kelly@factorycarpetoutlet.com 5 months ago Thank you Tracy the pleasure is all ours!!
4.0
Gail 6 months ago I purchased a carpet for my den last summer and have been very happy with the rug and installation. So when I wanted to cover my basement stairs I returned to your showroom. Michelle was very helpful and the carpet was professionally installed. It was not until the installer left that I noticed an imperfection with the carpet. I notified Michelle and texted her a photo, but am still waiting for issue to be resolved. Please advise. Thank you. Gail Deware
kelly@factorycarpetoutlet.com 5 months ago Hi Gail, I'm glad we were able to help your situation. Again, if you are still having the issue after a couple of weeks please give us another call. Thank you for your business!!!
4.0
James 6 months ago The work was completed in a professional and efficient manner within the budget.
kelly@factorycarpetoutlet.com 5 months ago Thank you James for choosing Factory Carpet Outlet!!
5.0
Paul 6 months ago Great job
kelly@factorycarpetoutlet.com 6 months ago Thank you Paul!!
5.0
Frank 6 months ago Very good people to do businees with .
kelly@factorycarpetoutlet.com 6 months ago Thank you very much Frank!
5.0
Ariel 7 months ago Super easy to work with and love the end result!
kelly@factorycarpetoutlet.com 7 months ago Thank you so much Ariel, glad you like it!! :)
5.0
Mary 7 months ago Very professional and helpful through the whole process. Installer was excellent! Would recommend Factory Carpet Outlet for all your flooring needs!
kelly@factorycarpetoutlet.com 7 months ago Thank you Mary!! Pleasure doing business with you.
5.0
Rosa 8 months ago Great service, right on schedulle.
kelly@factorycarpetoutlet.com 8 months ago Thank you for your business Rosa!! Greatly appreciated!
5.0
noelle w. 12 months ago This customer did not leave a comment.
Anonymous 12 months ago Thank you Noelle.
4.0
Diane M. last year This customer did not leave a comment.
Anonymous last year Thank you.
5.0
Diane D. last year Best place ever
Anonymous last year Thank you Diane!
5.0
Rob last year This customer did not leave a comment.
Anonymous last month Thank you Rob for your review.
5.0
Tom M. last year This customer did not leave a comment.
Anonymous last year Thank you Tom!
5.0
Bill last year Great service and wonderful installers. I would definitely recommend.
5.0
Richard C. last year This customer did not leave a comment.
Anonymous last year Thank you for the 5-star rating!
5.0
Peter L. last year Excellent quality carpet. Efficient, professional installation. Will definitely return when I need additional carpeting installed.
kelly@factorycarpetoutlet.com last year Thank you for your kind words. Our pleasure!!
5.0
Margie last year We love our new living room carpeting! (Shaw, Sandy Hollow III) Both Michelle and Sherry were very helpful in the showroom and sent us samples to better visualize the colors/styles in our home, and our installers Tom and Dan were personable, experienced professionals who did an excellent job. We'll be returning to Factory Carpet Outlet to replace carpeting elsewhere in our home.
kelly@factorycarpetoutlet.com last year Thank you Margie, our pleasure!!
5.0
Tanya last year Excellent quality, service, installation, and pricing! 100% recommended!
kelly@factorycarpetoutlet.com last year Thank you Tanya, greatly appreciated!
4.0
Brian last year the installers were quite polite, quick, did a nice job. there a couple very minor things: carpet is higher at a doorway than inside the closet (i can live with that, would have preferred it to be more even). some 'scuff' marks on newly painted walls, however, I understand how it can be hard Not to scuff up walls while laying out a carpet. Overall: quite happy and carpets look great. Thank you
5.0
Mary M. last year The Factory Carpet Out carpet installers did an absolutely amazing job. From beginning to end the installers were professional. efficient, knowledgeable as well as personable. These guys are an asset to this company.
Anonymous last year Thank you Mary for your review!
5.0
Johan N. last year Honestly, this was a great find. I ordered my kitchen subway tile from here, Michele was great and very responsive.
Anonymous last year Thank you Johan!! It looks fantastic!!
5.0
Annelise F. last year Had a bit of a hiccup when it came to repairing a rug my dog had chewed. The rug itself was very thick and difficult to work with, but the repair was done in a timely manner and the customer service was nothing but accommodating. The pricing was very reasonable, I highly recommend!
Anonymous last year Thank you Annelise!!
5.0
Joyce G. last year Very professional. Did a great job putting in our carpet.
Factory O. last year Thank you so much!
5.0
Tim G. last year Professional and fast. Carpet and vinyl flooring look awesome. Definitely recommend!!
Factory O. last year Thank you so much! 😊
4.0
Robert S. last year This customer did not leave a comment.
Anonymous last year Thank you Robert!
5.0
Toni T. last year This customer did not leave a comment.
5.0
Claudette last year We had a great experience with FCO. So helpful, the we’re able to install sooner than big box and for less $.
kelly@factorycarpetoutlet.com last year Thank you Claudette. Our pleasure!!
5.0
Paula J. last year It was a great experience from start to finish. Michelle was very helpful when choosing my rug. The installers were wonderful, respectful (especially wearing masks) and did a great job. I have recommended your store to everyone I know. Thank you . Paula Solomon
kelly@factorycarpetoutlet.com last year Pleasure working with you Paula & John!!
4.0
Barbara last year Michelle (salesperson) was terrific! Helpful and willing to answer many questions, both in person and via email, without being intrusive or hovering -- perfect balance of support w/o pressure. Appreciated being able to take samples home. We also like the product.
kelly@factorycarpetoutlet.com last year Thank you Barbara greatly appreciated!
5.0
Claudette C. last year Recently visited FCO. What a delightful visit. We selected a carpet and installation was completed within a week - much faster and less expensive than HD was able to provide. We will definitely visit again the next time we need any type of flooring!
2.0
John R. last year This customer did not leave a comment.
5.0
Stephen D. last year Fantastic quality and excellent serviceOwnership is hands-on and ready to help
Anonymous last year Thank you Stephen!!
5.0
Paul last year All facets of our experience were 5 star. Our construction kept falling behind and I had to postpone the install at least twice. The office was very accommodating. When we were finally ready the guys came out and a top notch install. Could not be happier with Factory Carpet Outlet. Total professionals..
kelly@factorycarpetoutlet.com last year Thank you so much Paul!!
5.0
Denise last year very professional from the start dealing with Sherry and the tan who measured the carpet and the installer. I will definitely recommend them. Thank you Denise Ramaglia
kelly@factorycarpetoutlet.com last year Thank you so much Denise!!
5.0
Kim last year Love the customer service. Install was wonderful. Carpet is fantastic. Ty
kelly@factorycarpetoutlet.com last year Thank you for your business Kim!
5.0
Patty last year From our experience in the store, with Sherry, to our installers, Alex and Aaron, we couldn't be more pleased. We had new flooring installed in our basement, and re-carpeted the basement stairs. Sherry provided expert assistance with selection of our flooring, and the process was flawless. We will definitely be choosing Factory Carpet Outlet again for future projects.
kelly@factorycarpetoutlet.com last year Thank you so much Patty!!
5.0
Amanda R. last year The whole process from picking out carpet to installation was amazing. I have told all my friends and family about this amazing company. Highly recommend
kelly@factorycarpetoutlet.com last year We appreciate your business Amanda & Ryan!
5.0
Patty B. last year This customer did not leave a comment.
5.0
David B. last year Very professional approach to retail sales of any type of flooring, During the whole experience I felt they were attentive , knowledgeable and pleasant and price that can't be beat ! Delivery was unremarkable , overall ,"I was floored"!
Anonymous last year Thank you David!!
5.0
Karen last year Everything was easy peasy from beginning to end. Thanks so much
kelly@factorycarpetoutlet.com last year Thank you Karen!
5.0
Karen last year Everything was easy peasy from beginning to end. Thanks so much
kelly@factorycarpetoutlet.com last year Thank you so much Karen!
5.0
Sharian last year As always, a great job!!!!
kelly@factorycarpetoutlet.com last year Thank you so much Sharian!!
5.0
Leslie last year If you allowed me to give ten stars, I would! What a perfect experience! The flooring selection was excellent, the showroom people were super helpful, my carpet was measured and then installation, super quick, easy, and for a great price by expert, professional and cheerful employees. Thanks for everything.
kelly@factorycarpetoutlet.com last year We appreciate your business!! Thank you Leslie!!
5.0
Tony last year Expert installation
kelly@factorycarpetoutlet.com last year Thank you Tony!!
4.0
Kiley last year Excellent quality and got product in timely manner!
kelly@factorycarpetoutlet.com last year Thank you Kiley! Pleasure doing business with you!!
5.0
Scott last year Incredibly friendly and knowledgeable staff. The showroom has thousands of options across all budgets. They came to the house to take measurement and, within 2 weeks, we have the carpets installed. Would highly recommend. Look forward to working with you again!
kelly@factorycarpetoutlet.com last year Thank you for your business Scott! Much appreciated.
5.0
Robert last year We had excellent help and follow-up from Sherry in planning and arranging the installation of our hardwood floors. The installers Tom and Joe were very professional, hard workers, worked well together, pleasant to interact with, and left this work site very neat and clean. The hardwood looks awesome, and matches the previous installation perfectly. Their attention to detail and accuracy was exceptional! We love the floors! We have already recommended Factory Carpet to neighbors who are considering installation of hardwood. We showed them our floors and they were impressed. We gave them your card. Congratulations to all for a job well done! Bob and Ellie, Lincoln,RI
kelly@factorycarpetoutlet.com last year Thank you Robert! Pleasure doing business with you!
Robert last year Ellie and I are very happy with floors installed by Factory Outlet!
5.0
Carlos last year You’re great
kelly@factorycarpetoutlet.com last year Thank you Carlos, you're great too!!
5.0
Anne last year The carpet came quickly and the installers did a nice job! Very happy with the transformation of our basement family room.
kelly@factorycarpetoutlet.com last year Thank you Anne, a pleasure doing business with you!
4.0
Michelle last year Easy to order and arrange installation
kelly@factorycarpetoutlet.com last year Thank you for the review, greatly appreciated! Pleasure doing business with you Michelle!
5.0
Anne last year Purchased new flooring from Factory Carpet Outlet and I am very satisfied with the whole experience. The sales assistant , Michelle, could not have been more helpful. The installation of the flooring was done with professionalism and everyone who has come to my home remarks on the quality of, Anthony’s, excellent work. Would recommend The Factory Carpet Outlet without hesitation! .
kelly@factorycarpetoutlet.com last year Thank you Anne :)
5.0
Jim last year Anthony is a hard-working dependable and reliable man I told him be careful of the walls and doors they were just painted he was very conscious about it he did everything right the way I wanted . He is a big asset to your company. Please take care of him.
kelly@factorycarpetoutlet.com last year Thank you so much Jim. We truly appreciate Anthony as well! Glad to hear!
5.0
Scott S. 2 years ago Fair prices, nice people
Anonymous 2 years ago Thank you Scott for your review. Great doing business with good people!!
5.0
Daniel T. 2 years ago Factory Carpet Outlet did an excellent job installing carpet in my home. They were fast and affordable. Thanks FCO!
Anonymous 2 years ago Thank you DJ for the review and I appreciate the trust and opportunity to do your carpet job!!!
5.0
Meagan C. 2 years ago Super friendly, personable, professional staff! Wide selection of inventory! Highly recommend!
Anonymous 2 years ago Thank you Meagan.
5.0
Kimi 2 years ago Excellent service! Check out the close-out room! Scored a $600 rug for $100!
Anonymous 2 years ago Thank you Kimi. We appreciate your business.
5.0
Cotton C. 3 years ago where s the best place in the state of Rhode island for carpet great prices great people trust me I work for this gentleman for many years they're very good people go and see thim they have all your flooring needs
5.0
Jade P. 3 years ago This customer did not leave a comment.
Anonymous 3 years ago Thank you Jade.
3.0
Lori L. 3 years ago This customer did not leave a comment.
5.0
MARYLIN S. 3 years ago The tiling team were excellent craftsmen--professional and expert with their work. The tiled floors were beautifully installed and the workers cleaned up each day so there was no mess left behind. They worked carefully and were pleasant to have in the house. Thank you so much. We will continue to be Carpet Outlet customers. We trust your employees to give us good advice and guidance with our home improvement projects.
kelly@factorycarpetoutlet.com 3 years ago We are thrilled to hear that our installers were aware of your needs throughout the installation process and did a great job taking care of you! Thanks for writing us a review!
MARYLIN S. 3 years ago Thank you.
5.0
ROB K. 3 years ago Excellent service fast and professional
kelly@factorycarpetoutlet.com 3 years ago We are happy to hear that we were able to provide you with a smooth and speedy experience with us! Thanks for taking the time to write us a review, and know that we are looking forward to helping you again in the future!
5.0
N.D 3 years ago Helpful staff, great prices, and HUGE selection. I always find a great bargain in the remnant room. I will definitely be back for future projects.
kelly@factorycarpetoutlet.com 3 years ago We are glad to hear this! Thanks for writing us a review, and know that we would be happy to help you with anything that may you need in the future!
5.0
JOSH C. 3 years ago Guy and the staff are the best! They make everything easy and you feel like you paid what you should or less. They work to keep everyone happy.
kelly@factorycarpetoutlet.com 3 years ago Thank you Josh!
kelly@factorycarpetoutlet.com 3 years ago We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
Mr R. 3 years ago I've been doing business here since 2000, the service has always been great and I always get what I want..
Anonymous 3 years ago Thank you Richard.
5.0
Ed B. 3 years ago The biggest and best showroom in the state they have everything for all your flooring needs I've been going there since 1995
Anonymous 3 years ago Thank you Ed!!!
5.0
Christopher G. 4 years ago Very professional, completed everything in a timely manner, worked around business hours, and Bryon was always available to answer questions promptly. We would highly recommend Factory Carpet Outlet.
Factory O. 4 years ago Thank you Christopher J Gould for your recommendation.
5.0
adam r. 4 years ago I have used Bryon on several projects and referred him to family and friends. Good price, great service, on-time and professional installations.
Anonymous 4 years ago Adam, thank you for your business!!! I hope we never let you down!!!
4.0
Dawn F. 4 years ago This customer did not leave a comment.
Anonymous 4 years ago Thank you
1.0
Carolyn S. 4 years ago This customer did not leave a comment.
3.0
Jackie D. 4 years ago So pricey!!
5.0
Isaac G. 4 years ago This customer did not leave a comment.
Anonymous 3 years ago Thank You Isaac
5.0
diana C. 4 years ago Just had my stairs done & they did a great job! Very happy 😊
Anonymous 4 years ago Thank You!!!
5.0
Jen B. 4 years ago Wonderful service. Excellent value. I was in and out in 20 minutes and covered all my floors with beautiful area rugs! I will return and recommend to everyone!
4.0
Laura F. 4 years ago This customer did not leave a comment.
5.0
Jason T. 4 years ago Great selection of products, awesome staff, and a complete 5 star experience!!!
Guy W. 4 years ago Thank you and congrats on the baby!!!
5.0
Dean W. 4 years ago This customer did not leave a comment.
1.0
Karen J. 5 years ago This customer did not leave a comment.
4.0
Edward S. 5 years ago The salesperson was very helpful and even quite funny... I like this place!
Anonymous 3 months ago Thank you!
5.0
Joe P. 5 years ago I worked with Sheri and she was great. The price was very reasonable and less then Home Depot. I would highly recommend Carpet Factory Outlet for any flooring job.
Anonymous 3 years ago Thank You Joe, its always a pleasure to do business with you
5.0
J. J. 6 years ago Went in to look at some flooring samples. Staff was rather laid-back (no one greeted me on the floor until I passed the office -- but this may be due to me popping in right after they opened; I think I was the only customer there) but they were friendly and sociable.I asked Joe, the gentleman who was helping me for a particular set of Shaw flooring samples and he took me right there. When the display didn't have the series I was looking for, he took me over to another brand, which is apparently a sub-brand of Shaw. He helped me cross-reference the ones I was looking for and we found the right samples.When I started taking pictures and explaining that my fiancee and I needed to make a choice today (builder needs to order materials ASAP), he popped the panels right off their rack (these were large samples, two 12x24 samples per panel) and offered to let me bring them home. He took me into the office to sign a check-out sheet, so this is apparently something they do rather regularly. While he was filling out the form, the rest of the office staff chatted me up in a rather enjoyable conversation. Once the rest of the form was filled out and he got my name, address, and phone number on it, he bound the two samples together in shrink tape (non-adhesive) so they'd be easier to transport and I was on my way.While walking the floor, they definitely had a large selection, and if they conduct the rest of their business the way they met my needs today, they are definitely the place to go. I'm not even sure my builder will be buying from them (though he mentioned them as a place to check out samples) but after my experience today I hope he will!My only complaint is that their showroom lighting could be better for viewing samples in place, but assuming they do make a habit of lending samples this is a completely moot point, as you will be able to view the samples in your home where the flooring will actually be installed -- the best way to do it!UPDATE: I returned the samples today; Joe and the other guy in the office remembered my name on sight, and Joe was happy to discuss some other flooring plans with us, as well as some wall tile options for our bathroom. He was very knowledgeable, and offered some solutions we hadn't previously thought of, such as *making* an area rug for a room by binding the edges of regular carpet, so we can have carpet in the bedroom without ruining the hardwood by putting down tack strips. My rating of these guys stands firmly at five stars, and I would recommend them to anyone whose remodeling work includes flooring or tiling.UPDATE 2: Some time later, we ended up buying a custom area rug from them. They were quick and professional, told us how to measure for it, we gave them the measurements, and they cut and bound to our specifications. Well remember the adage, "measure twice, cut once"? Apparently twice wasn't enough, and the carpet was about 2 inches too wide (we wanted it to cover the whole width of the room, it ended up curling up the wall a bit). Gave them a call, they asked us to bring it back and provide revised measurements. Brought it in, they cut it in about an hour while I went to grab a bite, and I had my carpet back the same day -- and they did it for free, which they were under no obligation to do since it was my measurement error. Fit perfectly, looks great... love it!
Anonymous 3 months ago Thank you for your extensive review of our store and staff.
5.0
Laurie L. 6 years ago I would recommend Factory Carpet Outlet for your flooring needs. They are very courteous, professional, and reasonably priced.
5.0
Watty 6 years ago Great Service "Replacing carpets is not something one does everyday, so when the time came I took the advice of a friend and visited Factory Carpet Outlet. Glad I did! LOVE MY NEW CARPET!! Sales team is highly professional, knowledgeable, and experienced. Installation team was highly skilled, courteous and tidy. Combined for an overall excellent experience. Great choice all around."
5.0
s2rt 6 years ago "Daunting job, well done!" "Two 13' wide strips, with a pattern. running 45 feet, perfectly matched! Amazing."
5.0
Gabby 6 years ago BEAUTIFUL CARPETS FACTORY CARPET OUTLET DID EXCELLENT WORK AND THEIR CUSTOMER SERVICE WAS OUTSTANDING. I WOULD USE THEM AGAIN AND RECOMMEND ANYONE TO THEM. REASONABLE PRICED TOO!!!!!
5.0
Jared B. 6 years ago This customer did not leave a comment.
5.0
Happy B. 6 years ago Great Customer Service AND terrific products! "I bought hardwoods,carpet and laminate + got a consultation and the experience was great all around. We couldn't be happier!"
5.0
Erin A. 7 years ago This customer did not leave a comment.
4.0
Pamp 7 years ago "Fast installment, nice service, great carpet" They came early and finished earlier than they thought. The customer service in the store and in the home were great!
5.0
Brian K. 7 years ago Highly Recommend "Costimer Service was fantastic. The floors they installed in my new house look beautiful. What more can I say, they did a great job!"
5.0
Carissimo12 7 years ago So simple..fantastic results. "After living with puppies and elderly dogs for 20 years we were so pleased when Sherry suggested their new ""Life Happens"" line of carpeting. We ordered a household of white plush carpeting with confidence and I would highly recommend the product line and Quality Carpet Outlet to install it."
1.0
Jo-Ann C. 7 years ago This customer did not leave a comment.
5.0
Jennifer D. 7 years ago I absolutely love the carpet I purchased from your store. I am looking forward to shopping there for other rooms in the near future.
5.0
John B. 8 years ago This customer did not leave a comment.
5.0
Hasan A. 9 years ago This customer did not leave a comment.
5.0
John D. 9 years ago This customer did not leave a comment.
1.0
Michael R. 9 years ago This customer did not leave a comment.
5.0
Jennifer J. 9 years ago This customer did not leave a comment.
5.0
Barbara S. 9 years ago This customer did not leave a comment.
1.0
Gloria P. 9 years ago This customer did not leave a comment.
5.0
Frank A. 9 years ago This customer did not leave a comment.
1.0
Cheryl D. 10 years ago This customer did not leave a comment.
1.0
D'Horst D. 10 years ago This customer did not leave a comment.
2.0
Claudia M. 11 years ago This customer did not leave a comment.

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Store Information

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badge_SFN
25 Esten Ave Unit 7
Pawtucket, RI 02860-4826
401-723-6996
factorycarpetoutlet.com
Hours Monday 9 - 5, Tuesday 9-5, Wednesday 9-5, Thursday 9-7, Friday 9-5, Saturday 9-3, Sunday Closed

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