Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
4 months ago
Mike provided a fair and complete estimate for the entire $4,000.00 job. JASON A SUPERIOR INSTALLER. did a perfect job ON THE INSTALLATION GREAT EXPERIENCE WITH THIS COMPANY . NEIGHBORS HAD A big BOX STORE DO THEIRS AND WERE VERY DISAPPOINTED WITH THEIRS WHEN THEY SAW OUR COMPLETED RENOVATION.OBVIOUSLY A SUPERIOR INSTALL!!!
5 months ago
I hired Adair flooring to install a walk-in shower for me. Shown below are two photos of the wall tiles ready for grouting. One photo shows the floor tiles after grouting. It can be seen the the shampoo caddy is poorly constructed. It can also be seen that some wall tiles had grout lines that tapered from zero to about 1/8 inch. Overall, the grout lines on the walls had highly variable widths (about a 5 to 1 ratio). I told Adair that I didn't want grouting of the wall to proceed until we reviewed the situation. My complaints were not well received. I don't think Adair wanted to do anything. At least he didn't tell me that they would make some changes. To his credit, the guy who did the tiling told me he would make some changes. He spent about six hours reworking some of the tiles. The result was a sinificant improvement. The photo of the floor tiles shows a lack of flatness. Most of the unevenness is under the vanity and my wife put a small rug down to cover the area shown.
6 months ago
All is good on our installation
10 months ago
Sharon was awesome helping us think through our kitchen remodel and what floor and backsplash would look best. We appreciated the designer eye. We didn't give you a 5 as you brought out and began installation of the wrong floor first time out. Also two tiles on backsplash were cracked slightly at installation and had to be replaced. Installation crews were great. Very happy with the new floor and love the backsplash. Will use Adair again. Thank you.
12 months ago
A large selection of flooring and tile. Have had several things done by Adairs and very pleased. I keep going back when a new project comes up.
12 months ago
Adair's selection, price, installation and customer service is the "Gold Standard." Can't beat it! Staff is exceptional with knowledge of flooring, tile and style. Helpful with making choices and very patient. No pressure. We've used Adairs for different types of flooring, kitchen back splash, and tiled shower. Over the top satisfied!
My wife and I had a great experience. They even got toys out for our son to play with so we could look at flooring. Very helpful staff. I strongly recommend this store.
Adairs offers great service and affordable prices. We always are pleased with their work.
We recently remodeled our main bathroom. They installed the tile for our walk-in shower, tub surround, and floor and did a nice job. Mike, Jr. was easy to work with and gave helpful suggestions. Everyone we came into contact was pleasant and helpful.
The work that was done in our Master Bath was exceptional. the two gentlemen(father/son team) were so kind and courteous throughout the whole process. The cleaned up daily after themselves and the job looks amazing. I will be sure to call on Adairs, when we decide to do something withour backsplash in the kitchen
There should be a million star rating! We could not possibly be any happier than we are. We chose the right company! The professionalism from the moment you walk in the door of the showroom to the finished product is beyond belief. I know this sounds too good to be true, BUT IT IS TRUE. Adair's will be doing the rest of our flooring.
My husband and I could not be happier. The work was started and completed beyond our expectations. It was done with great attention to detail. Our floor is very large and there was a lot of tile to lay however, these guys kept my home very neat and clean during the two day install process. I would highly recommend Adair's to any of my friends. Thank you to the guys that did the install and for making it a great experience. Thanks to Mike and the team for everything. We LOVE our new floor.
We enjoyed the experience with all the people. I don't believe there isn't anyone we weren't introduced to unless you have a janitor. We spent a lot of time and many trips to Lititz, I'd say maybe five total before purchasing. We shopped many local businesses for our carpeting needs and didn't find anyone we were as comfortable with as you. We never would have gone that far that many times if we didn't "connect" with the business and its staff. We had some questions and they were handled in a professional way as you would expect from a professional business. There is every reason to return for any future flooring needs we will be considering. Thank you to everyone at Adair's Flooring.
Very happy with my new basement floor and planning for more work.
2 years ago
2 years ago
We were very happy with the service and installation of our carpet, hardwood, and tile.
2 years ago
My wife and I could not be happier. The work was started and completed exactly like we expected. The work was executed with exceptional attention to detail. The work area in our home was kept neat and clean during the entire project. I would not hesitate to recommend Adair's to any of my friends. Thanks for making our experience one to remember.
3 years ago
We just had carpeting and WPC flooring placed in multiple rooms throughout our house. Everything is absolutely PERFECT and could not have been done better! 10/10
3 years ago
3 years ago
The sales staff was extremely helpful and knowledgeable in guiding us to make the right flooring selections. I met with Mike at our home to take measurements and decide the best flooring options/warranties/price/etc. The installer was very professional and neat, leaving our house and all his gear organized at the end of the day. A 3 day install can be stressful, and i appreciated his tidiness. End result is fantastic. We are very happy with our new floor, service, and competitive pricing Adair's provided.
3 years ago
4 years ago
4 years ago
My wife and I have been trying to get our bathroom renovated by Adairs Brunnerville Carpet. We asked for a measurement for a quote then waited 3-4 weeks after the measurement date until we finally called. They got back to us within 24 hours with the quote; feels like we were forgotten about. We then promptly went to pick out the tile for the bathroom. The pricing was not available that evening so we were told they would get back to us with the actual quote within a day or two. It has been two weeks and we are still waiting. So we began this process more than six weeks ago and we are still in the same place with the bathroom. I would love to write about how they did a wonderful job and that we love our new bathroom, but at this rate I will probably just look else where. My biggest fear would be that they rip out our bathroom and forget about us. It seems par for the course. It saddens me because they came highly recommended and I prefer to support local business.
5 years ago
I love this place and am so glad I found it! Great selection with small-town prices. The salesgirl Eileen was the best! She should get a raise. When the men came and did my carpet they cleaned-up and vacuumed when they were done! The bill matched the quoted price and I am very happy. I will certainly go back when I need more flooring. THANKS EILEEN!
6 years ago
Adair's does a stellar job of improving our home! We love the new floors. Excellent finish work is always part of the job.
6 years ago
7 years ago
Adair's is almost finished putting in new flooring in our entire house. New carpeting upstairs and new hardwood downstairs as well as new floor in all the bathrooms. They have been great! Very helpful and patient while I was triing to make my choices. They had good suggestions and made every effort to keep me within my budget. Everything is finished except for one room and we couldn't be happier. They hardwood is beautiful and the carpet is luxurious. I would recommend them highly to anyone.
12 years ago
Great service at a great price
Adair's has put carpet and vinyl flooring in our home. We will never shop any where else for our flooring needs. When I chose carpeting for our sons room upstairs I picked out a berber that was going to be quite expensive but felt that I…
14 years ago
Excellent Choices, Excellent Service
I had my home recarpeted by Adairs. They were very knowledgeable and helpful, and they offered a wide variety of carpets types and colors from which to choose. They also sell an assortment of quality throw rugs. I purchased a few Shaw…