BATTLE CREEK TILE & MOSAIC CO

4.8
|
53 Reviews
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Battle Creek Tile & Mosaic Co. 1338 Michigan Ave W, Battle Creek, MI 49037-1992 269-962-8779 https://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw Price Range:$-$$$$
4.8
|
53 Reviews

Reviews


4.0
last week simply the best customer service
6 days ago Thank you for your review, Justin! We really appreciate your recommendation. We do strive for five-star experiences, so please let us know how we can make your experience even better. Thank you!
5.0
3 weeks ago We were very impressed with the store's sample selections, the excellent service, and the carpet installation. We love it and will definitely go back to your store when we're ready for more.
5.0
3 weeks ago This place is amazing! They make projects easy!
5.0
last month The carpet is beautiful and Adrian was very cordial and efficient.
5.0
last month BCT&M provided great selection and price for my carpeting needs. The installer was friendly, skilled, and efficient. I recommend BCT&M for anyone’s carpet needs.
5.0
2 months ago Prompt service. Work well with your personal schedule.
5.0
3 months ago We have been a customer here for years. They have the best selection of carpet, tile or wood. And they are experts at what they do. Plus great personal service. If you live in the area, don't go to a big box store, come here, you'll be glad you did.
5.0
3 months ago The entire staff was excellent from Alissa in Sales to Adrian the installer. First class company!!
5.0
3 months ago Awesome from show room to my finished kitchen.I will use them again.Best all around experience in this whole experience....
5.0
3 months ago Great very helpful
5.0
3 months ago Guy was on time and knew his trade. Was very professional. Very pleased. Only took couple of hours.
5.0
4 months ago Great selection and service! Will definitely use for all my projects.
1.0
4 months ago This customer did not leave a comment.
5.0
4 months ago We had a great experience with Battle Creek Tile & Mosaic from day one. First coming in just to get an idea of options, all the way to completing the order. Everyone is very helpful, knowledgeable, and so nice!
5.0
4 months ago Allicia was extremely helpful throughout the process. Communication was good. Employees were courteous. They were experienced and did a professional job. Clay paid attention to the details which translated into excellent results. The project was completed within the timeframe. They are professionals and know how to get the job done correctly. Highly recommend Battle Creek Tile.
5.0
4 months ago Nice selection of products. Knowledgeable staff. :-)
5.0
4 months ago Our very attentive sales person quickly helped us to decide on our choices.
5.0
4 months ago Your workers were extremely courteous and tried very hard to keep the "mess" to a mininum.
5.0
4 months ago We ware very happy with your service. The carpet looks great!
1.0
4 months ago Went in today to look at tile for a new backsplash for my kitchen - everyone was in the back laughing and talking , one girl looked at us and continued with her conversation I guess local business wasn’t needed. I went to three rivers and bought my tile.
4 months ago Ruth, we're so sorry to hear about your negative experience coming into our showroom. We don't want anyone who takes time time to visit us to feel this way. We'd appreciate the opportunity to earn your business for your next project, and please call us if we can work to make it right: (269) 962-8779
5.0
5 months ago Worker was on time, pleasant, knew his trade. Seemed very meticulous. Wish we had known that if there were other ways of finishing the tile edges in the bathroom other than the metal edge.
5.0
5 months ago We love to support local small businesses! Great service and trusted advise on filling my needs without emptying my pocket! Fast turn around time and friendly service. Thanks a million!
5.0
6 months ago Awesome
5.0
6 months ago Excellent service from start to finish!
5.0
7 months ago Love working with you guys
5.0
7 months ago They did a very good job thank you.
5.0
8 months ago We have especially appreciated Alissa’s knowledge and efficiency!
5.0
8 months ago I was very pleased with the service and the quality I received. My shower tile job is beautiful. You have handled every floor covering and tile job I've had done in my house, and I have always been very satisfied. Thank you for a job well done.
5.0
8 months ago We had a great experience with Battle Creek Tile and will recommend them to anyone that asks!
5.0
10 months ago Just continue to provide the wonderful customer service you currently have. Many companies in the area could use your work ethic to improve their reputation in the community. Have rarely dealt with a company with as much caring, service and expertise all in one place. Don't let that caring attitude go.
5.0
10 months ago Alissa is a rockstar. Battle Creek Tile is the best!
5.0
11 months ago This customer did not leave a comment.
11 months ago Thank you for this great rating, Penelope!
5.0
11 months ago We had a carpet install throughout our condo and new tile back splash in our kitchen. It was a positive experience. The installers were friendly and always cleaned up when finished. I would recommend Battle Creek Tile for all your needs.
5.0
last year The quality of the products and level of services received were excellent. From the start, Alissa was helpful with identifying the best tile materials and capturing the design I was seeking. The project outcome exceeded my plans.
5.0
last year Great service and helpful crew.
5.0
last year The installer did great work!
5.0
last year Very pleased with all aspects of our job including in-store service, follow-up, short lead time, quality of materials and labor. Very happy with end product.
5.0
last year This has been a great process from start to finish. Alissa was so patient and helpful. Always there to answer whatever questions we had. The installers were outstanding. By far the most efficient, professional and talented craftsmen we have encountered in a very long time. We will be doing more projects soon and look forward to working with Battle Creek Tile.
5.0
last year This customer did not leave a comment.
5.0
last year This customer did not leave a comment.
5.0
last year Every member of the staff is so professional, from the sales staff to the installers. A pleasure to work with!
4.0
last year I do not recommend buying tile from this place. Besides being over priced, they do not have a helpful staff. Robin is who was helping me. She was reluctant to return phone calls which made my project move very slowly. She was not helpful from a design stand point at all! We had spoke of the final price one week prior to picking up the tile. When I got there it was $400 more than I was quoted. Then she argued that it was for mortar and grout. Apparently she ordered 8 bags for my little bathroom. Way too much! Guess she was bulking up the already high price. She was a miss in every aspect.
5.0
3 years ago I'm a artist and work in mosaics they have been more than kind and generous and very helpful at every turn. Thank You Battle Creek tile and Mosaic for your support.
11 months ago
11 months ago
5.0
3 years ago Mike and Matt did an amazing job on the tile our basement floor. They were very careful and I couldn't be happier. Alissa helped us pick the tile out and was extremely helpful throughout the whole process.
3 years ago Thank you so very much for your nice review!
5.0
3 years ago Mike and Matt did an amazing job laying the tile on our basement floor, they were very careful and I couldn't be happier. Alissa helped us select the the tile, grout and trim she was extremely helpful throughout the whole process.
5.0
4 years ago Customer service is second to none! We have bought all our flooring from them and will continue to. Great prices too!
5.0
4 years ago Great people to work with, top quality products! I wouldn't go any where else.
5.0
5 years ago Their customer service is exceptional and they do so much to support our community.
3.0
5 years ago This customer did not leave a comment.
5.0
5 years ago This customer did not leave a comment.
5.0
5 years ago This customer did not leave a comment.
5.0
5 years ago Awesome people .... quality products..... competative prices! Win win win!
5.0
5 years ago This customer did not leave a comment.