BATTLE CREEK TILE & MOSAIC CO

4.8
|
105 Reviews
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Battle Creek Tile & Mosaic Co. 1338 Michigan Ave W, Battle Creek, MI 49037-1992 269-962-8779 https://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw Price Range:$-$$$$
4.8
|
105 Reviews

Reviews


5.0
yesterday Excellent guidance from Alyssa to find the "best carpet" for our use. Suoer installation.
5.0
last week Love the Zanetti's for their helpfulness and product knowledge!
5.0
2 weeks ago Battle Creek tile was here the day they said and their employee Clay was neat did an excellent job. I couldn’t have asked for a more trust worthy person to be here and would leave during the day with no fear that he wouldn’t take anything. Violet Hinton
5.0
last month I have been using Battle Creek Tile and Mosaic for over 25 years. They provide top notch customer service from project consultation all the way through completion. They are my number one choice for my flooring or tile needs.
5.0
last month We have used Battle Creek tile and carpet before. Robin is very knowledgeable and provides very good recommendations.
last month Melissa, thanks so much for your positive review! We're so glad you had a great experience with Robin. Hope to see you again soon.
5.0
last month Great peoplle to work with. Carpet layers were on time and very professional
5.0
last month Alyssa was very helpful and accurate with the amounts she ordered. John did an excellent job with the tile. All around everyone was vey pleasant to work with. We are very pleased with our bathroom!
5.0
last month Jerry & Scott were very professional & respectful. They used their time wisely to make sure they finished the job in a timely manner.
5.0
last month We had a great experience. Alyssa was awesome. She promptly responded to our questions and was extremely knowledgeable and understood our personal tastes. The installers did an excellent job. They had suggestions on the way to layout the flooring, they arrived on time and worked hard to get the flooring and tile installed on schedule. We highly recommend BC Tile.
5.0
last month I am so pleased with the the results of my carpet throughout my condo and the tile backsplash in my kitchen. The quality and professionalism of your staff was wonderful. Always on time and cleaned up after their work was done. Thank you for the wonderful service you provide to your customers.
5.0
last month I am so pleased with the the results of my carpet throughout my condo and the tile backsplash in my kitchen. The quality and professionalism of your staff was wonderful. Always on time and cleaned up after their work was done. Thank you for the wonderful service you provide to your customers.
5.0
last month Working with Battle Creek Tile and Mosaic was a pleasurable experience from beginning to end. Every aspect of the process occurred as scheduled. Alissa helped us select flooring that would work with our new kitchen cabinets, wall colors, and the carpeting that would meet our new wood flooring. The old flooring layers were removed by a team as scheduled. David and Matthew laid all new underlayment in our front entryway, kitchen, pantry, front closet, and dining area, as well as our beautiful new wood flooring throughout the same areas. They were constantly working, very polite, and arrived each day at the times they said they would. They cleaned up after themselves before they left each day. The entire process progressed as scheduled without any hiccups. We were very pleased with all the work that was done by Battle Creek Tile and Mosaic. We would highly recommend them.
5.0
last month This customer did not leave a comment.
last month Thank you for the great rating. We really appreciate it!
5.0
2 months ago The carpet supplier shipped defective carpet to Battle Creek Tile on 3 occasions. Allisa went above and beyond to rectify the issue with the supplier. This carpet manufacturer supplies carpet to numerous retailers. If I purchased carpet at a box store I would not have the support I received from Allisa and Battle Creek Tile. It is worth doing business with a company that stands behind their products. Their installers do an excellent job and are professional. Battle Creek Tile will always be my choice.
5.0
2 months ago Great range and helpful staff.
2 months ago Kathy, thanks so much for your positive review! We appreciate you shopping with us!
5.0
3 months ago We were pleased with the work of our installer, Clay. He was very professional and considerate. Especially appreciated his helpfulness in telling us where he would be working each day, and giving us tips on how to take care of the floors. Also his generous help and advice with little things like the cold air vents and register vents. Colin was also very professional and considerate in tearing out the old flooring. Everything looks great. Thank you!
5.0
3 months ago Keep up the great work. You are a real asset to the Battle Creek community.
5.0
3 months ago This customer did not leave a comment.
2 months ago Thank you for your kind rating. We really appreciate your feedback.
5.0
3 months ago This customer did not leave a comment.
2 months ago Thanks for the positive rating. We really appreciate it.
5.0
5 months ago The installer did an excellent job. Was very neat and cleaned up every day
5.0
5 months ago AWESOME place such a great selection. Robin is terrific she is so helpful. We will be using Battle Creek Tile for all of our flooring needs.
5 months ago Garry, thank you so much for this great review! We really appreciate you choosing Battle Creek Tile and do hope to see you back in the future.
5.0
5 months ago I've worked with Battle Creek Tile for years. Robin is my go to person always. Rather than go to a big box store where you're on your own dealing with tile or flooring, Battle Creek Tile is knowledgeable and has a huge selection to choose from. I'm willing to pay a little more to work with them than struggle with the others.
5.0
6 months ago Clay and Colin did a wonderful job, with meticulous workmanship installing our hard wood floors. It was a big job. They were prompt and hardworking. They did a great job cleaning up every day and taking care when moving furniture. From Alissa in the office helping to guide our choices, to Clay and crew for their installation expertise, my husband and I would highly recommend BC Tile.
5 months ago Linda, thank you so much for this fantastic review. We're so glad our team did a great job for you and that you love your new floors. Thank you for choosing and recommending Battle Creek Tile!
5.0
6 months ago Excellent job done. Both Jerry and JT took extra care to include me on suggestions for lay out of tile, Both men worked together very well and Jerry is an excellent teacher including JT on every aspect of his trade. As always Alissa is an excellent salesperson who has grown up with the work ethics shown to her by her grandfather Santo her dad Frankie and Uncle John. So nice to do business with a company that prides itself in it's work and makes sure that their customers are happy with the finished job. I could not be happier with my "new" room that offers a fantastic view of the lake and is a peaceful place to enjoy my morning coffee. Kudos to everyone involved in my project. Kristina Smith 6-4-19
5.0
6 months ago Love,Love,the new wood floor We have a whole box of flooring left. Shall we return it to the store or will someone pick it up. Or do we just keep it Clay did an excellent job and was a pleasure to have in our home. Thanks so much! Dave and Becky Armock
5.0
6 months ago This customer did not leave a comment.
5 months ago Thank you for your positive rating, Ted!
5.0
7 months ago Great customer service. It’s so nice to work with good people who know how to help instead of anonymous online chats, endless emails... Great local company that I will continue to do business with.
5.0
7 months ago At first I thought that the price was a bit steep, BUT after the product has been installed, I am totally amazed! Corey and Scott were prompt, maticulus, tides and so accommodating. I am so pleased with my new floor. I will be going back there next year for my carpeting needs.
5.0
8 months ago Very nice
5 months ago Kenneth, thank you so much for this review. We appreciate it!
4.0
8 months ago Family-owned business, and very helpful staff. I found a couple of bargains there and they went out of their way to help me. I'll definitely shop there again.
8 months ago Joey, thanks so much for choosing us! We're so glad to hear that our staff was able to help you. If there is anything we could do to make your experience a 5-star experience, please let us know.
5.0
8 months ago This customer did not leave a comment.
5 months ago Thank you for this positive review, Linda!
5.0
9 months ago Great place and great selection. Wonderful people to work with. Love my carpet installers.
5.0
10 months ago Great job, thanks for all your help
5.0
10 months ago Ea
5.0
10 months ago You have great employees very concerned about quality.
5.0
10 months ago Great service, fast service and great installers. It's been a very positive experience.
5.0
10 months ago This customer did not leave a comment.
5 months ago Thanks so much for this great rating, Brian.
1.0
11 months ago Just witnessed one of your drivers slamming on his breaks and texting on 69 north of Coldwater. Way to go!!!!
11 months ago Melissa, thank you for notifying us. The issue has been addressed, and we do hope we can earn your trust in the future.
5.0
12 months ago We have had 3 rooms carpeted in our home. The quality is amazing the customer service is even better. I would highly recommend coming here before trying anywhere else. You will not be disappointed.
12 months ago Andrea, thank you so much for your positive review and for choosing Battle Creek Tile & Mosaic. We are so glad you love your carpet!
5.0
12 months ago We could not be happier!! There was absolutely nothing about our experience that we regret: right from our selection, the assistance we received from Alyssa, and the installation from Clay. It is beautiful! Would highly recommend.
5.0
12 months ago Alissa was so helpful in coordinating all the flooring and tile throughout the entire house, making sure it flowed well. Clay installed all of the wood, vinyl plank, and tile throughout the entire house. He is an artist. Everything is beautiful.
5.0
12 months ago Alissa was so helpful in coordinating all the flooring and tile throughout the entire house, making sure it flowed well. Clay installed all of the wood, vinyl plank, and tile throughout the entire house. He is an artist. Everything is beautiful.
4.0
last year Clay was timely and friendly
5.0
last year Everything in the job was handled excellent.
5.0
last year Great people and the best service. Alissa was so helpful and fun to deal with. We definitely will be back. Craig and Diana Heimberger.
5.0
last year Great people and the best service. Alissa was so helpful and fun to deal with. We definitely will be back. Craig and Diana Heimberger.
5.0
last year Quality products And quality installation. Everyone I encountered was willing to help. Very happy with tile, carpet, & vinyl tiles installed in our new home. Also with the beautiful kitchen backsplash & fireplace surround. Battle Creek Tile is the city's best for full service floor covering and more.
5.0
last year Absolutely the best folks I’ve ever worked with.
5.0
last year This customer did not leave a comment.
12 months ago Thank you for your 5-star review, Chuck!
5.0
last year Great customer service!
12 months ago So glad we could help, Cin!
4.0
last year This customer did not leave a comment.
5 months ago Thank you for your positive rating, Rex.
4.0
last year simply the best customer service
last year Thank you for your review, Justin! We really appreciate your recommendation. We do strive for five-star experiences, so please let us know how we can make your experience even better. Thank you!
5.0
last year We were very impressed with the store's sample selections, the excellent service, and the carpet installation. We love it and will definitely go back to your store when we're ready for more.
5.0
last year This place is amazing! They make projects easy!
12 months ago Thank you Jennifer!
5.0
last year The carpet is beautiful and Adrian was very cordial and efficient.
5.0
last year BCT&M provided great selection and price for my carpeting needs. The installer was friendly, skilled, and efficient. I recommend BCT&M for anyone’s carpet needs.
5.0
last year Prompt service. Work well with your personal schedule.
5.0
last year We have been a customer here for years. They have the best selection of carpet, tile or wood. And they are experts at what they do. Plus great personal service. If you live in the area, don't go to a big box store, come here, you'll be glad you did.
12 months ago Thank you for your review and for supporting local business!
5.0
last year The entire staff was excellent from Alissa in Sales to Adrian the installer. First class company!!
5.0
last year Awesome from show room to my finished kitchen.I will use them again.Best all around experience in this whole experience....
5.0
last year Great very helpful
12 months ago Thank you for your review, Bert!
5.0
last year Guy was on time and knew his trade. Was very professional. Very pleased. Only took couple of hours.
5.0
last year Great selection and service! Will definitely use for all my projects.
12 months ago We'd love to see you again, Jesse! Thanks for your great review.
1.0
last year This customer did not leave a comment.
5.0
last year We had a great experience with Battle Creek Tile & Mosaic from day one. First coming in just to get an idea of options, all the way to completing the order. Everyone is very helpful, knowledgeable, and so nice!
5.0
last year Allicia was extremely helpful throughout the process. Communication was good. Employees were courteous. They were experienced and did a professional job. Clay paid attention to the details which translated into excellent results. The project was completed within the timeframe. They are professionals and know how to get the job done correctly. Highly recommend Battle Creek Tile.
5.0
last year Nice selection of products. Knowledgeable staff. :-)
12 months ago Thanks so much Mary Jo. We're always happy to help.
5.0
last year Our very attentive sales person quickly helped us to decide on our choices.
12 months ago Glad we could help, Don! Thank you for choosing us for your project.
5.0
last year Your workers were extremely courteous and tried very hard to keep the "mess" to a mininum.
5.0
last year We ware very happy with your service. The carpet looks great!
1.0
last year Went in today to look at tile for a new backsplash for my kitchen - everyone was in the back laughing and talking , one girl looked at us and continued with her conversation I guess local business wasn’t needed. I went to three rivers and bought my tile.
last year Ruth, we're so sorry to hear about your negative experience coming into our showroom. We don't want anyone who takes time time to visit us to feel this way. We'd appreciate the opportunity to earn your business for your next project, and please call us if we can work to make it right: (269) 962-8779
5.0
last year Worker was on time, pleasant, knew his trade. Seemed very meticulous. Wish we had known that if there were other ways of finishing the tile edges in the bathroom other than the metal edge.
5.0
last year We love to support local small businesses! Great service and trusted advise on filling my needs without emptying my pocket! Fast turn around time and friendly service. Thanks a million!
5.0
last year Awesome
12 months ago Thanks Scot!
5.0
last year Excellent service from start to finish!
5.0
last year Love working with you guys
5.0
last year They did a very good job thank you.
5.0
last year We have especially appreciated Alissa’s knowledge and efficiency!
5.0
last year I was very pleased with the service and the quality I received. My shower tile job is beautiful. You have handled every floor covering and tile job I've had done in my house, and I have always been very satisfied. Thank you for a job well done.
5.0
last year We had a great experience with Battle Creek Tile and will recommend them to anyone that asks!
5.0
2 years ago Just continue to provide the wonderful customer service you currently have. Many companies in the area could use your work ethic to improve their reputation in the community. Have rarely dealt with a company with as much caring, service and expertise all in one place. Don't let that caring attitude go.
5.0
2 years ago Alissa is a rockstar. Battle Creek Tile is the best!
5.0
2 years ago This customer did not leave a comment.
2 years ago Thank you for this great rating, Penelope!
5.0
2 years ago We had a carpet install throughout our condo and new tile back splash in our kitchen. It was a positive experience. The installers were friendly and always cleaned up when finished. I would recommend Battle Creek Tile for all your needs.
5.0
2 years ago The quality of the products and level of services received were excellent. From the start, Alissa was helpful with identifying the best tile materials and capturing the design I was seeking. The project outcome exceeded my plans.
5.0
2 years ago Great service and helpful crew.
5.0
2 years ago The installer did great work!
5.0
2 years ago Very pleased with all aspects of our job including in-store service, follow-up, short lead time, quality of materials and labor. Very happy with end product.
5.0
3 years ago This has been a great process from start to finish. Alissa was so patient and helpful. Always there to answer whatever questions we had. The installers were outstanding. By far the most efficient, professional and talented craftsmen we have encountered in a very long time. We will be doing more projects soon and look forward to working with Battle Creek Tile.
5.0
3 years ago This customer did not leave a comment.
5.0
3 years ago This customer did not leave a comment.
5.0
3 years ago Every member of the staff is so professional, from the sales staff to the installers. A pleasure to work with!
5.0
3 years ago Awesome Job! Alissa was very knowledgable and helpful with our tile selection, much appreciated. Henry, the installer did a fantastic job, he was very professional and left our home clean from start to finish.
4.0
3 years ago I do not recommend buying tile from this place. Besides being over priced, they do not have a helpful staff. Robin is who was helping me. She was reluctant to return phone calls which made my project move very slowly. She was not helpful from a design stand point at all! We had spoke of the final price one week prior to picking up the tile. When I got there it was $400 more than I was quoted. Then she argued that it was for mortar and grout. Apparently she ordered 8 bags for my little bathroom. Way too much! Guess she was bulking up the already high price. She was a miss in every aspect.
5.0
4 years ago I'm a artist and work in mosaics they have been more than kind and generous and very helpful at every turn. Thank You Battle Creek tile and Mosaic for your support.
5.0
4 years ago Mike and Matt did an amazing job on the tile our basement floor. They were very careful and I couldn't be happier. Alissa helped us pick the tile out and was extremely helpful throughout the whole process.
4 years ago Thank you so very much for your nice review!
5.0
4 years ago Mike and Matt did an amazing job laying the tile on our basement floor, they were very careful and I couldn't be happier. Alissa helped us select the the tile, grout and trim she was extremely helpful throughout the whole process.
5.0
5 years ago Customer service is second to none! We have bought all our flooring from them and will continue to. Great prices too!
5.0
5 years ago Great people to work with, top quality products! I wouldn't go any where else.
5.0
6 years ago Their customer service is exceptional and they do so much to support our community.
3.0
6 years ago This customer did not leave a comment.
5.0
6 years ago This customer did not leave a comment.
5.0
6 years ago This customer did not leave a comment.
5.0
6 years ago Awesome people .... quality products..... competative prices! Win win win!
5.0
6 years ago This customer did not leave a comment.