J ROHR CARPETING & DRAPERIES
Ful Service Sales on Flooring, Carpet and Window Treatments including repairs and service on all products
As a Shaw Flooring Network (SFN) retailer, we are committed to providing you with the very best service. We go above and beyond to make sure you’re satisfied with the flooring product, service and ultimately, your home. Purchasing carpet, hardwood, luxury vinyl or tile and stone can be daunting, but we are here to help you every step of the way.
Shaw Floors is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
J. Rohr Carpeting & Draperies Inc.
42795 Hayes Rd, Sterling Heights, MI 48313-2915
586-566-4900
https://shawfloors.widen.net/content/dqn0tmc3r4/web/shaw-logo-bw.webp?quality=85
Price Range:$-$$$$
Reviews
5.0
Joseph R.
5 months ago
Installation crew was seasoned and respectful professionals. Love my carpet and the sales service. Cheryl and family will take care of you. You will have peace of mind doing business with them.
5.0
Suzanne
7 months ago
Excellent service, extremely happy with the carpet. The company really guided us on what we needed. We have also hired J Rohl in the past and have never been disappointed. Always recommend them when someone is looking for carpeting or flooring. Thank you!
Anonymous
7 months ago
Thank you and so glad you’re satisfied.
5.0
yinglan c.
8 months ago
I had them done my home floor years ago and now they did my business floor .they did an excellent job. The ROHR family are so patient and professional to help for any needs.
5.0
Michele T.
10 months ago
from buying the carpet to the installation, all the people are very friendly and helpful. The carpet installers did a great job!
5.0
Tracy B.
11 months ago
I highly recommend J Rohr Carpeting & Draperies. They did a fantastic job with my carpet and were very professional.
5.0
Sarah D.
12 months ago
By far the best experience I’ve had in choosing new flooring for my main level and custom bedding for my master suite. Friendly, knowledgeable staff listened to my needs and made my choices so much easier. You will not find a company with the level of service and selection of products J. Rohr offers. No high pressure sales, AND they employ their own installers! I love my floors and bedding. To me J. Rohr is quality, quality, quality…from start to finish!
5.0
Susan D.
12 months ago
I had a great experience with J ROHR!I had 2 bathrooms & a kitchen floor done! The whole job was perfect! Thanks!
5.0
Karen S.
12 months ago
Always have a great experience with everyone at J Rohr Carpet.
5.0
Clark S.
12 months ago
We just had our complete house carpeted by Rohr Carpeting. They did an outstanding job with the installation and the carpet looks beautiful! Highly recommend!
5.0
Michelle S.
12 months ago
Wonderful company to work with when purchasing Carpet or window treatments . There is never any pressure and they work within your budget . I won’t go anywhere else
5.0
Dennis S.
12 months ago
5.0
Terry G.
last year
I got my basement carpet here last year. Really happy with carpet, installers and customer service. The office staff was so helpful, installation was very fast and still after a year carpet looks brand new!
5.0
Sarah P.
last year
Wonderful service, great prices— I wouldn’t get flooring from anywhere else!
5.0
Dani R.
last year
5.0
Adrianne
last year
Great experience from beginning to end, would highly recommend!
5.0
Marianne M.
last year
Excellent work!!!
Anonymous
last year
Thank you! Enjoy all and happy holidays
5.0
Denise A.
last year
I have been a loyal customer of J Rohr for decades! Their prices are competitive, installations are the best, and very good customer service. I love supporting small businesses in the area.
5.0
Daniela A.
last year
I am a repeat customer and have always had great experience with J Rhor. The staff is knowledgeable, welcoming and really goes the extra mile to make sure you are completely satisfied from beginning to end. I have purchased all my flooring from them (hardwood and carpet) and am extremely happy with the outcome. I would highly recommend stopping by and checking out their products!
5.0
David
last year
I've had the pleasure of using J Rohr for carpet installation in my home, and they were great! Wonderful communication, fantastic product, price and installation, I would highly recommend them.
5.0
Cindy K.
last year
5.0
Alex A.
last year
THE BEST
Anonymous
last year
Thank you and hope to see you again soon.
5.0
Steve T.
2 years ago
A great family-owned business. Low pressure sales, wide variety of products and quality installation. We had new flooring installed which presented a number of challenges for the installation crew (Phil and Rich), they took their time and we are very satisfied.
5.0
Selena A.
2 years ago
This is my 2nd time using J.ROHRs. Danielle helped me find a beautiful vinyl plank for my kitchen and dining room. I love my new flooring!!!
1.0
Carmen T.
2 years ago
5.0
Davide D.
3 years ago
5.0
Andrew P.
3 years ago
5.0
Ella D.
4 years ago
Love this place! They did my window treatments and now my carpeting will be installed by them next week. Extremely knowledgeable people and punctual. Great quality products.
5.0
David S.
4 years ago
5.0
Don Q.
4 years ago
Very friendly helpful & professional. Been very happy with the work done on my floors in the past.
5.0
Charles M.
4 years ago
Very Professional, service is outstanding and you will get what you pay for in quality products. Check out there showroom!
5.0
Daniel T.
4 years ago
Staff was very friendly and knowledgeable of their products!
5.0
Jeri W.
4 years ago
I have had a beautiful half moon shade, a doorwall retractable shade, and a vinyl floor installed in my home and have been extremely happy with the quality, installation, and personal service. I will always be a customer.
5.0
Robert G.
5 years ago
5.0
Vina C.
5 years ago
5.0
Jason H.
5 years ago
Sold me some Real nice carpet for a great price and recommended a great pad for the flooring. Knowledgable and helpful. I was even given a cell phone number of the owner in case I had any other questions. Highly recommend this place.
5.0
Mike R.
5 years ago
5.0
Bella D.
5 years ago
Super friendly staff! Very informative and honest. High quality products at the best place in town.
5.0
Cheryl R.
6 years ago
5.0
Stacy P.
6 years ago
J Rohr carpeting has great customer service and a great variety of options of products! Would highly recommend!
1.0
Patricia C.
6 years ago
Upon entering the store, the staff is friendly and very good at sales. After purchasing, installation and customer service is lacking.RESPONSE TO J ROHRPICTURES DON'T LIEFour years has passed, and, you just responded? PHONE TAG....was more like it....When you finally came, you saw nothing wrong . Your husband said the same thing.The kitchen flooring , as well as the carpeting, was bought in your store ...that was why it was added.My review remains.....
Anonymous
last year
We tried to reach you to repair carpet issues. This carpet was not recommended to be used in the first place but we could have possibly repaired if we could have reached you. …We tried to reach you to repair carpet issues. This carpet was not recommended to be used in the first place but we could have possibly repaired if we could have reached you.Regarding your vinyl flooring: You need felt tabs on all chairs/tables etc. to protect the floors from scratching. You are ruining a good floor by not following manufacturers recommendationsWe did not install your countertops. We had nothing to do with that. I am not sure why this is even mentioned here.More
5.0
a b.
6 years ago
Had the best pricing in detroit area, amazing installation. I love this place.
5.0
Susan D.
6 years ago
The J. Rohr staff is very knowledgeable, friendly and helpful. Danielle gave me very good advice. Installers did a fine job but a misunderstanding had occurred on my job. It is easy to do a good job when everything goes according to plan. It takes a true professional to do a good job when a correction needs to be made. Mike was genmerous and genuinely attentive to my concerns and more than compensated me for them. He turned what could have been an unpleasant experiemnce into a very positive one. You can purchase carpeting at many places but good service is not always easy to obtain. I have nothing but compliments for J. Rohr. I look forward to dealing with them in the future.
5.0
Karl L.
6 years ago
I've had a great experience with Rohr. I came to them on a friends recommendation and had two bedrooms with a hallway and steps done. I was so happy with the price, work, and selection that I have since had two other rooms done with them only 3 months later and sent my parents there for their great room and hallway to be carpeted! They are happy as well. I would recommend 10/10! John and Nicole are great to work with!
5.0
Robert D.
6 years ago
We had a great experience with J.Rohr. Nicole took the time we needed to make the right decisions. It was easy and ,yes, fun! Great people to work with. My wife and I could not be happier. Thank you.
5.0
Sharon B.
6 years ago
My experience with J Rohr Carpeting was wonderful. The sales staff is knowledgeable and the selection in the store is plentiful and varied in pricing. I found the cost of the carpeting I chose to be competitive and the installation was beautifully done and in a timely manner. From the moment I walked in the door of the showroom until the installers walked out my front door I felt informed and comfortable with the process. This is a family owned and operated business that has been around for 40 years and it is easy to see why. A big thank you to Danielle, John, Jacob and Jerry for making this a stress free experience.
5.0
Joyce G.
6 years ago
I am repeat customer because of the quality product they sell and the great staff and installers. They did a wonderful job. I am very happy with my new carpeting!
5.0
Steve S.
6 years ago
5.0
Todd1
6 years ago
Great people, great showroom, great workmanship!!
5.0
Christine V.
6 years ago
The staff at J Rohr was very knowledgeable and super helpful in picking out our window treatment our slider. My husband and I decided on a sliding shutter and we love it! 13 years ago we purchased all our flooring from J Rohr and it still looks beautiful. I highly recommend J Rohr for all your decorating needs.
5.0
Michael T.
7 years ago
I have bought carpeting for both my home and office from Cheryl at J Rohr and have had a great experience every time. Most recently we purchased carpeting for our living room and master bedroom. Cheryl and her team made the experience very pleasant and free of hassle.The installation was done professionally and timely with a crew that really knew what they were doing. Lots of positive feedback from our friends and family. Great job once again!
5.0
Joan N.
8 years ago
5.0
Bill H.
8 years ago
5.0
Kim S.
8 years ago
An amazing selection - so much to choose from! And the choice is made so much easier with their wonderful, friendly, knowledgeable staff! Five stars for sure!
5.0
Bill H.
8 years ago
We were just talking on how long we've been a J Rohr customer and figure it has been around 30 years. We have never been disappointed with their installation or the selections they have. They installed wood floors in our living and dining room this year and did their usual excellent job. They were on time, personable and did a great job cleaning up.
5.0
Kim S.
8 years ago
5.0
Kim S.
8 years ago
5.0
Jennifer D.
8 years ago
5.0
KimS
8 years ago
So many choices! Such great service!
"An amazing selection - so much to choose from! And the choice is made so much easier with their wonderful, friendly, knowledgeable staff! Five stars for sure!"
5.0
JenD
8 years ago
Wonderful service
"J. Rohr did all of my flooring and window treatments in my house. Nicole is an amazing interior decorator, with impeccable taste. I couldn't be happier with how everything turned out. I recommend J Rohr for excellent service and value."
5.0
neumayg
8 years ago
Personal and Professional
"They walked us through exactly what we would need for our space, considering traffic, ease of maintenance, warranty, feel, color options, everything. They sent samples home with us to see in our actual light conditions and wall colors, from beginning to end they were truly excellent."
5.0
Ryan O.
8 years ago
Awesome staff and great installation team
5.0
SherylK
8 years ago
Above and Beyond!
"When I decided to put luxury vinyl planking on my floors, I returned to J. Rohr because they had done an excellent job on my carpet installation 12 years ago. I am so happy I went back! I noticed a problem with the first vinyl planking product after it was partially installed. J. Rohr allowed me to pick a different product and made ""everything right"" without hassle. My new Shaw floor is beautiful and I love it! Thank you to all the staff - John, Cheryl, Nicole, Phil and Larry - you are wonderful!"
5.0
Ilovecarpet
8 years ago
"Knowledgable, Friendly & Accurate"
"While preparing to move into a new home, I waiting until the last minute to get new carpeting. I shopped at J Rohr Carpeting & Draperies and I'm so glad I did. These carpet people know what they are talking about. The service was fast and friendly. When I mentioned that my husband was out working at our new home, a truck was dispatched to take measurements immediately. Installation was scheduled at purchase and completed without an issue. The store even offered to install it a day early. From start to finish the job was done in less than a week, before we made the big move. The measurement and cuts were accurate, and there was no waste. I received just a small remnant. I love my new carpet! I have already recommended J Rohr to several friends. Thank-you John, Cheryl and crew!"
5.0
Mo88
8 years ago
Great service and good experiences
I had new carpet installed in my family room and also out door carpet on my Patio everyone was great from the people in the store to the installers I had a very good experience
5.0
dani407
8 years ago
Great service!
They have great installer's and a great staff. Thank you!
5.0
Barb68
8 years ago
Excellent service
Salesperson very good. All around service was great. Highly recommend them. Love love my carpet...
5.0
Joe D.
9 years ago
5.0
Patricia W.
9 years ago
5.0
Mike T.
9 years ago
5.0
Gerald M.
9 years ago
Good place to do business; great selection and great carpet installation. They told us the proper way to prepare for the job, arrived when they said they would and finished on time. The sales person and the installers were very courteous & friendly. Very satisfied.
5.0
Andrew S.
10 years ago
I had all new carpet and window treatments from J Rohr installed just after I bought my house, and I love them. They had a lot of options in the showroom for me to choose from, and the installation was professional, quick, and painless. The products themselves were good quality and I've had no problems now after over two years.
5.0
David H.
10 years ago
A big thanks to all at J.Rohr for such an outstanding quality job on our home. Every step of the way we were exceptionally well treated, and I would recommend them to all of my family and friends!
J I.
10 years ago
Thanks so much David! We appreciate your business, and your feedback/recommendation!
5.0
Susan M.
10 years ago
5.0
Caitlin T.
10 years ago
5.0
Jennifer D.
10 years ago
Jennifer D.
8 years ago
J. Rohr did all of my flooring and window treatments in my house. Nicole is an amazing interior decorator, with impeccable taste. I couldn't be happier with how everything turned out. I recommend J Rohr for excellent service and value.
5.0
Debbie S.
11 years ago
5.0
Nicole R.
13 years ago
Great hardwood and laminate selection-- plus tons of contemporary and traditional blinds and window treatments. Also, ask about custom area rugs, they are really unique pieces of art!