NAMPA FLOORS & INTERIORS

4.4
|
49 Reviews
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Nampa Floors & Interiors 2121 E Plaza Loop, Nampa, ID 83687-4966 208-466-8461 http://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw
4.4
|
49 Reviews

Reviews


5.0
yesterday I had an excellent experience here with my order for a custom made rug. Brett was very professional and helpful. He went above and beyond to help me with my selection, and he was helpful and knowledgeable to answer any questions and concerns that I had .He even helped to facilitate additional work to be done outside of the order. I appreciated that even though my order was not high ticket or that large in general, I was treated with the same excellent service and given the attention as though it was. I will be using Brett and Nampa floors for more projects as needed, as well as any future big ticket orders.
5.0
yesterday Quality carpeting and great service is what we found with Nampa flooring. From our salesman, Bruce to the top notch installers we were treated well and the end result was great. Bruce had the manufacturer send plenty of samples to our home to be sure that the color and pattern were exactly what we wanted. We chose a Mohawk carpet and couldn't be more pleased with the product and service that we received from Nampa!
5.0
yesterday I purchased a carpet remnant for my college dorm room from Nampa Floors. The salespeople were so helpful: thoroughly knowledgeable on the products they offer and understanding of a college student budget. I ended up with a great piece of carpet that lasted all through college and I passed along to a friend after graduation. I highly recommend Nampa Floors for the quality products and quality service!
5.0
yesterday Working with Nampa Floors at the Nampa location has been a plus for our business. Chris Spackman, our sales representative, provides us with prompt responses to questions, advise on product lines, and the follow through we depend on since we are many miles away. Delivery dates are crucial when coordinating installations and Nampa Floors has been true to their word, making our jobs run smoothly. I would recommend Nampa Floors and Chris Spackman if reliability, truthfulness along with great pricing is important to you.
5.0
2 days ago I got amazing customer service from Nampa Floors and from the girl who helped me with my home remodeling project! We replaced the flooring in our entire home. I'm incredibly picky and also on a budget. Amie managed to find me flooring that I was very pleased with and keep me on track with my budget. I'd highly recommend them, their staff and products
5.0
2 days ago Amie at Nampa Floors was awesome to work with! I'm incredibly picky and to add to the difficulty, I was on a budget as well. We did a home remodel and replaced all of the flooring in the entire house! She helped me marrow down my choices and managed to find flooring in my budget. She went above and beyond! I was impressed with the quality of product and service. I'd highly recommend them
5.0
2 days ago Theresa at Nampa Floors assisted our family with a partial remodel of our home that was originally constructed in the early 1900's. She was able to tie the modern necessities into the home without losing the appeal of the old structure. Theresa was extremely easy to work with - she knows her products, worked with our schedule and in general went out of her way to make our remodel as painless as possible.
5.0
2 days ago I LOVE my beautiful hardwood floors by Nampa Floors and Interiors! Shout out to Amie Openshaw and Doug Holly for excellent service and friendly and courteous helper Leola Parke
5.0
2 days ago I remodeled my home last year with the help of Desiree. She was so helpful and kept us on schedule! She helped me narrow down my choices and I love how it turned out. It was a pleasure to have all of the Nampa Floor crews in our home. Remodeling can be an overwhelming task, but I am so happy with the results.
5.0
3 days ago Nampa Floors did a great job putting new floors throughout my new (to me!) home. They installed coretec, laminate, and tile throughout. When there was a problem with the tile in the kitchen, they quickly made it right. They also installed quartz countertops. As far as helping me choose among the tons of options, Sherry was awesome.
5.0
3 days ago Nampa Floors & Interiors sold and installed carpet for us several years ago on our farm south of Nampa. The carpet was a beautiful light green, and it didn't even fade near the windows. The workmanship was great, and the quality of the carpet was excellent! When we moved into town and purchased our home, the carpet was already installed. But, when we get ready to replace any of this carpet, we definitely will be going to Nampa Floors & Interiors for their excellent service and product.
5.0
3 days ago Nampa Floors and Interiors...always consistent in their workmanship and quality of materials! While that is important in making choices for your home, the salesperson who works with you can either make or break your all around experience! They stand alone in each of these areas mentioned!!
5.0
3 weeks ago Being in the military, it is sometimes hard to help my parents around the house. One such project this last summer (2016) that I wanted to get done for my parents on my last visit was getting new carpet installed. I was on a time crunch because I only had 10 vacation days. My wife and I looked at several local flooring places, and also looked at Lowe's and Home Depot. No one was willing to come out to my parents house in Marsing to do a quote within 3 to 4 days, or to have itinstalled before I left to go back to my duty station. As my wife, parents and I walked into Nampa Floors & Interiors, we were approached by a woman. She introduced herself as Ginger, and talked with me and my wife and understood our predicament. Ginger worked hard with us to make sure we got the most bang for our buck and was able to schedule a quote for the next day. Needless to say, the quote was done and we were extremely happy with the price that was quoted. She scheduled the install within 3 business days. The installers were on time and did a remarkable job. My dad is a do-it-yourself type of guy, and they were patient enough to let him (and me) follow them and ask questions. They asked our opinions and what we wanted through the whole installation to ensure we got everything that we wanted. I totally recommend Ginger and Nampa Floors & Interiors!!
5.0
last month This customer did not leave a comment.
1.0
2 months ago I should have read the other reviews BEFORE dealing with this awful business. Acted like they did us a favor - NOT.
5.0
4 months ago This customer did not leave a comment.
5.0
5 months ago My wife and I purchased bedroom carpet for our house and I purchased Pecan hardwood for my business office floor through Nampa Floors. Both experiences were excellent. The particular carpet / color needed to be ordered in, but they arranged to have someone come measure the area so we knew how much to order and they also arranged installation of both the carpet and wood floor. Our experience with their sales people and installers was great and seamless, which is exactly what we wanted! Both the carpet and hardwood look perfect. We will definitely be visiting them again when we decide to remodel our master bathroom and kitchen based on our experience.
4 months ago I LOVE my new hardwood floors. It is seamless where they blended the existing floor to the new. It is BEAUTIFUL!!!!!
3 days ago Nampa Floors and Interiors was AWESOME!! Product and service!
3 days ago Shout out to Amie Openshaw, and Doug Holly. My memory is bad or I would name everyone.
3 days ago Hoping to re carpet soon, I will back to Nampa Floors for sure.
5.0
6 months ago The best service in trasure valley! "Our remodeling project was made easy and affordable thanks to the help of Amie Openshaw of Nampa Floors and Interiors. Amie was able to schedule all of the work and have it finished in just over a week. Great job Amie, we love it!!"
5.0
6 months ago 5 Stars Plus all the way We are very happy with the service you provided. We were very pleased with the salesperson who assisted us in the renovation of our home.The workmen were professional and friendly. The company exceeded all of our expectations. We highly recommend Nampa Floors and Interiors. Thank You! PS. tried to upload photo but it wouldn't take it.
1.0
8 months ago Absolutely horrible service, I was there to pick up a purchased order, there were at least 6 employees just sitting around some walking, we were there standing for over 20 min and absolutely no one came to see if we needed any help, after that long this lady came just to say wait a min please, she walked right through to help some other couple, she then finally came and asked if she could help, we said yes we are here to pick up an order that by the way it was a $5000+ order we purchased, she went away to look it up and left us there standing again till we got tired and just left, HORRIBLE CUSTOMER SERVICE.. Next time I will just go to LOWES OR HOME DEPOT believe it or not you will find better service there.. The Saucedo Family.
1.0
8 months ago This customer did not leave a comment.
2.0
9 months ago Similar to an earlier review by Jared Davis about lighting, but also involving granite, flooring and back splash. In the end, and after asking for our money back on an incomplete order, we had to physically go there to get the refund process started. Sadly we think they will continue to fail in honoring commitments. I really believe if it isn't a simple quick in and out purchase, they recklessly put folk's projects at risk because, beyond claims of excellence and long experience, they don't seem equipped for interior design nor give a flying fickle finger of fate for how a cavalier attitude (late to arrive and even missing appointments, incomplete orders) affects the customer. Our remodel was set back terribly because (their words) "we were easy to get along with and patient". Our elderly good manners were misread as being pushovers. And they pushed back, seeming to need a pound of flesh from us even while sort of apologizing. If one reads the owner's response to Jared Davis, you can see how it carefully and slickly patronizes. We do not wish to be reached out to. We are done here, wish no further contact at all. We will save all the emails.
5.0
9 months ago I extremely happy about my new Karistan carpet. Amy was more than efficient and reassuring about my choices and saw to it that all of our needs were met. The installation crew was fast, precise and left my house in great shape. I could not be happier with the quality of the entire job. I will highly recommend there services and prices were very affordable. Thank you to Elaine Wilson, Amy and installation crew. Sherrie Ward
5.0
9 months ago This customer did not leave a comment.
5.0
9 months ago Installed some beautiful laminate in my home. Top notch customer service and professionalism.
1.0
10 months ago I only wish there were an option that was less than one star!
5.0
10 months ago Best experience ever. Heidi helped us through every step. Through every mind change and undecidedness. She was very knowledgeable about every producted we chose for our home. She even came out to the house several times and checked on progress. We bought carpet, manufactured wood, tile, vinyl tile, backsplashes, tile for showers, granite ,blinds lighting fixtures. A full experience.
1.0
12 months ago This customer did not leave a comment.
12 months ago Welcome to the world of cell phones - there's simply no valid excuse to not let a customer know you're going to be *an additional two hours late*. Originally scheduled for 9 a.m. - installer called last night to reschedule for noon - then didn't finally show up until 2:15. Customers are profit - installers are overhead.
2.0
last year Was unimpressed. Mostly service issues. We ordered our lights for our new home and when it came time to install them there were multiple items that were not there. Here it is a week after we have moved in and our main entry piece (that we picked up) is in a box waiting for the electrician to hang, and my wife had to go pick up the last of the lights today to wait 20 minutes with 3 kids for them to pull an order that was supposed to be there and waiting for her already!
last year Hi Jared, Thank you for your review. Nampa Floors & Interiors always strives to provide the best service to our customers. Our people have reached out to you and your family, and we hope you keep us in mind for your future flooring and interior design needs. We’re certainly not perfect, but we do care about your satisfaction.
5.0
last year This customer did not leave a comment.
5.0
last year This customer did not leave a comment.
5.0
last year This customer did not leave a comment.
5.0
last year Such a wonderful company!!! I will not go anywhere else for my flooring, lighting, granite, countertop, and cabinetry needs!!!! Love this place!!!
5.0
last year This customer did not leave a comment.
5.0
2 years ago This customer did not leave a comment.
5.0
2 years ago This customer did not leave a comment.
5.0
2 years ago Great company
5.0
2 years ago This customer did not leave a comment.
5.0
3 years ago This customer did not leave a comment.
5.0
3 years ago This customer did not leave a comment.
5.0
3 years ago This customer did not leave a comment.
4.0
3 years ago This customer did not leave a comment.
5.0
4 years ago This customer did not leave a comment.
5.0
4 years ago This customer did not leave a comment.
5.0
4 years ago This customer did not leave a comment.
5.0
4 years ago This customer did not leave a comment.
5.0
4 years ago This customer did not leave a comment.
5.0
4 years ago This customer did not leave a comment.
5.0
4 years ago This customer did not leave a comment.