NAMPA FLOORS & INTERIORS
As a Shaw Flooring Network (SFN) retailer, we are committed to providing you with the very best service. We go above and beyond to make sure you’re satisfied with the flooring product, service and ultimately, your home. Purchasing carpet, hardwood, luxury vinyl or tile and stone can be daunting, but we are here to help you every step of the way.
Shaw Floors is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Nampa Floors & Interiors
2121 E Plaza Loop, Nampa, ID 83687-4966
208-466-8461
https://shawfloors.widen.net/content/dqn0tmc3r4/web/shaw-logo-bw.webp?quality=85
Price Range:$-$$$$
Reviews
5.0
Linda B.
5 months ago
We were thrilled with the service and results, our hardwood floor looks brand new and the refinishing process was awesome! Love our carpet and LOVE Stacy!!!
5.0
Larry R.
5 months ago
Stacey from Nampa Floors was recommended to us by a friend. She walked us through the selection and installation of our counter tops and back splash in the kitchen. The entire team for installation has been incredible. Extremely helpful, neat and tidy, always arriving on time and finishing as scheduled. Wonderful experience working with everyone at Nampa Floors. We would highly recommend them.
5.0
Richard D.
5 months ago
This is just a quick note to share our wonderful experience with Nampa Flooring. From the very beginning, they have been a pleasure to deal with.We need to work with Jessica on some warranty work with our new home. She was friendly, super easy to work with and very accommodating.As for the technicians that came out to our home, Matt has done an amazing job. Lupe did various minor jobs including repairing back splash in the kitchen, repairing a soap dish in the guest bathroom and repairing grout in the master bath. I should note that these were very small things but when we asked about them, there was no hesitation whatsoever to make it right and to our satisfaction. Torrey as well came to repair a weird creak in the kitchen floor. Overall, everyone we’ve worked with has been professional, courteous and easy to work with. We highly recommend them!!
5.0
Rochelle B.
6 months ago
Stacy, Manuel and their team were the best! They were recommended by a friend and it paid off. They were on time, respectful and completed the job on time as promised. Stacy came out to the house with samples and gave great advice on what would work best for our home. We love the new carpet, it is brighter and feels like a new house again. Thank you again Stacy and Nampa Floors for all your hard work.
5.0
Dawna F.
6 months ago
5.0
Christine H.
6 months ago
Stacy Shelton with Nampa Floors is amazing to work with. We've worked with her on 3 flooring projects and each time she was incredibly knowledgeable, prompt and professional. She knows her stuff and I would highly recommend her and Nampa Floors to anyone.
5.0
Judy C.
7 months ago
Thank You to Bruce Boucher, Nampa Floors and Interiors, for his excellent customer service in the selection of our carpet, his knowledge, and follow through to installation. The installers also did an excellent job. We love our carpet! Pleasure to work with you Bruce.
5.0
Vicki O.
7 months ago
Kudos to Leo for the whole process, which included making choices, demo, installing new countertops and backsplash. Working with him in the store was great. He is personable, listened, gave me good suggestions, and was patient with my indecision. Leo was easy to contact and got back to me quickly if he was busy with another customer. I appreciated how he lined up subs which were all on time and worked efficiently. This was the best experience I have ever had with a salesman and construction. Thank you! I will be back in the future for further home updates.
5.0
Patty C.
7 months ago
Bruce and Team at Nampa Floors, Nampa office~I can't thank you enough for the awesome experience I had with your team from the minute I walked in the door to the final installation of the floors and countertops. Bruce, you always answered my questions in a timely manner and just very professional.Thank you again and I will be referring you and you team!!
5.0
Carla B.
7 months ago
Leo and his team did such an amazing job. We needed them to remove the carpet and match new flooring with what was already elsewhere in the house. All this was being arranged, site unseen, from 900 miles away. They did an amazing job! The new flooring is amazing. It is completely seamless with what was already in there. We were so pleased and will be calling on them again as some other flooring and tiling needs get to the top of our list
5.0
Neal S.
9 months ago
Carmen was very helpful with finding some flooring to match.
Anonymous
9 months ago
Neal,Thank you for sharing. Carmen is a magician and we're so blessed to have her onboard. Thank you again!
5.0
Hannah M.
10 months ago
Thank you to Bruce and the lovely install team in Nampa. Carpet was installed quickly and looks great.
Anonymous
9 months ago
Hello Hannah,Thank you for your great review of Bruce and the team. We're so humbled to get to work with all of them. Bruce is truly amazing! Thank you for working with us. We appreciate it so much!
5.0
Connie G.
10 months ago
SO happy with Nampa Floors and their team of installers - and especially Bruce Boucher. He went above and beyond with his customer service - actually we never felt like customers more like friends (and that is a good thing). Great communication skills, friendly personality, got work done in time promised and kept contact after installation was done. He even hand delivered a mop and cleaning products to keep our new beautiful floors in tip top shape. Thank you Bruce!
Anonymous
9 months ago
Hi Connie,Thank you so much for sharing! Bruce is an amazing person and incredible at his job! We can't thank you enough for supporting us!
5.0
Cyn T.
11 months ago
Amanda (Nampa store), Ryan, Toby, Adrian, we can't thank you enough for the quality customer service and installation services. We purchased luxury vinyl and carpeting for our whole small house (1k sq. ft.).Great selection of products and when I broke my arm right before install day they had no problem delaying install until I felt better.Could not be happier, many thanks!
Anonymous
9 months ago
Hi Cyn,Wow! We can't thank you enough for your review and for working with us! Amanda and the team are the absolute best and we're so grateful! Thanks so much! We hope you love your LVT and carpeting!
5.0
Doug S.
11 months ago
We've used Bruce Boucher at Nampa Floors twice now, at our home in Boise and at a home we are remodeling for a client in Nampa. Both times the buying experience was great as to selection and customer service. Both installs were well done and the installers showed up on time, took care of our property, did a great job installing the carpet, cleaned up and finished in a timely manner.
Anonymous
9 months ago
Hi Doug,This is awesome to hear! Bruce is incredible and we're grateful to have him! Thank you for your continued trust in us! We hope you love your floors!
1.0
Ryan D.
11 months ago
For my counter top order/ installation: Over-promised on installation date before deposit. After deposit, the schedule shifted an extra two weeks.They installed the counter, then had to tear out their work two additional times in order to get the counter top correct. This delayed the completion of the kitchen by over a month.Kitchen faucet hole was not centered on window as requested. Other hole was not drilled where requested. Opening for oven was too wide. Counter overhang was not even.Each time I reached out to the sales person to inquire on when they would be doing the re-installation. After a week passed with still no timeframe (for both installations), I reached out to the installation team (Jennifer) at Nampa office. She would not return phone calls after several attempts.There was no concession in price. Just an apology, which led to me writing this review. I will not use this company again, and recommend you try someone else for your counter tops needs.
Anonymous
11 months ago
Hi Ryan,Thank you for taking the time to share. Your words are important as they are ones we can continue to learn from. While we strive for overall success every time, …Hi Ryan,Thank you for taking the time to share. Your words are important as they are ones we can continue to learn from. While we strive for overall success every time, that is obviously not what happened here. We truly apologize for any inconveniences and wish you the best.More
4.0
aaron c.
11 months ago
We went to the Nampa store and talked with Amanda B. Very easy to work with. They came out right away to measure for carpet. We got the carpet put in and had a problem with the seams showing and a little piece cutout by the bathroom. They have been out 3 times to try to get rid of the seams I could see and one I could feel. Long story short, they are not able to get rid of them completely. The installer said the carpet is hard to hide the seams too. I just don't understand how anyone is expected to be ok with having new carpet put in and have seams showing! But I was never told this could happen except in all the places I had to sign in the paperwork there was a statement about that fact. I get I signed it, but I don't understand why anyone wants to be ok with this problem. So I guess we should have asked more questions.
Anonymous
11 months ago
Hello Aaron,Thank you for your candid review of working with us. We hope to continue to develop and be better every day. Your words mean a lot and we thank you for taking the time.
5.0
Darin P.
12 months ago
Great experience!!Picked out the carpet we wanted, Tim had it measured and installed the next day. Great service, will definitely use him again.
Anonymous
12 months ago
Hello Darin,Thanks so much for this awesome review of Tim! We are so grateful you took the time to share. Tim is amazing and we're blessed to have him on our team. Thanks so much for your business!
5.0
Sarah P.
12 months ago
I had a great experience with Nampa Floors. Carmen Lunstrum was very helpful. I had hardwood laminate flooring put in and carpet removed. They did a great job and it was done very quickly. There was a little glitch when the flooring didn't arrive when it was supposed to, but Carmen let me know, so it wasn't that big of a deal. The communication between sales, Carmen, and the installers was perfect. I had a painter that specified something he wanted and Carmen refunded the extra expense and made everything right. Thank you and I will definitely be back!
Anonymous
12 months ago
Hi Sarah,Thank you so much for giving us a chance! We are so happy to hear your project turned out great, even with a challenge along the way. Carmen truly is fantastic! We are so grateful for your business!
5.0
Cheryl W.
12 months ago
Nampa Flooring did a beautiful job on our floors. Our salesman Leo was so helpful. The gentleman that delivered the flooring ahead of time was great and the installers were quick and efficient. I would recommend them any time.
Anonymous
12 months ago
Good Afternoon Cheryl,We are so pleased to hear you had a great experience working with us on your flooring project. Leo is absolutely amazing and we can't thank you enough for trusting us!
1.0
Jerry S.
last year
5.0
Andy B.
last year
I had a good experience working with them. They were quick to come out and measure, very quick with an estimate, and Des was really quick to respond to any of my questions. Manuel was a great installer and was willing to patch up a drywall hole that happened during install even though he was not required to do so. I appreciated the good will and will continue to work with Nampa Floors in the future.
Anonymous
last year
Hello Andy,Thank you for your candid review of our team. Des and the crews are amazing! We're so grateful to have been able to help with your project. Thanks so much!
5.0
Amy P.
last year
I can’t thank Carmen enough for her expertise in helping me with my kitchen renovation. Not only is she a great designer, but she is such a wonderful person as well. When I came into the store I was really stressed out about choosing my backsplash tile, cabinet colors and wall paint. I was overwhelmed trying to get everything to coordinate with my floor and countertops. She turned a stressful kitchen remodel into an exciting one. I am extremely grateful for her help, and so happy I got to meet her.
Anonymous
last year
Hi Amy,Thank you SO much for sharing! Carmen and the team really are great! Thank you for letting us be a part of your project. It means the world to us!
5.0
Diane B.
last year
We had Nampa Floors & interiors install new granite counter tops & tile backsplash in our kitchen. We were very happy with the whole process, from demo to installation. We highly recommend Leo! I really appreciated his expertise with helping me decide what would look great in our kitchen while staying within our budget.
Anonymous
last year
Hello Diane,We're so grateful to have helped with the new counters and tile! Leo and the crews are truly awesome and we can't thank you enough for trusting us to be a part of your project.
5.0
Stevie N.
last year
We had a custom runner installed on our stairs. Leo was very knowledgeable, professional and helpful. The installer did a very good job 👍 we are happy we went with Nampa Floors!
Anonymous
last year
Hi Stevie,Thank you for sharing! Leo and the team are truly talented and we're so grateful you love the new custom runner.
5.0
Erica B.
last year
Working with anyone at Nampa Floors has always been a great experience. I recently had some warranty work done and Jessica was so helpful and always kept in contact with me through every step of the process. Even when things didn't exactly work out as planned, she quickly remedied the problem until I was satisfied.
Anonymous
last year
Hi Erica,Thank you for this great review of our team. Jessica is fantastic! We're grateful for the opportunity to help.
5.0
Chad F.
last year
Carmen Lunstrum is great to work with. She consults us on our needs and ensures everything is installed timely and correctly.
Anonymous
last year
Hi Chad,Thank you for taking the time to share!
5.0
Tim S.
last year
Nampa Floors and Interiors did a great job when we were looking to purchase new carpet for our living room and hallway! Jessica Early was very helpful, gave us lots of options, but didn't push us in any direction regarding cost or style or brand. She really let us lead the conversation and make a decision that was best for us, our home and our budget. The installation team (Hector and AJ) was also great. They asked us questions and made sure we understood the process. They were careful in our home and didn't leave a scratch on our walls or baseboards. As for the price, it was a few dollars more than H*** D*** but for the quality of carpet and the overall experience, it was totally worth it.
Anonymous
last year
Tim,This is great news! We are happy to hear you loved working with Jessica. She truly is amazing. Thank you for taking the time to share your experience and we truly hope you love the new carpet!
5.0
Carla M.
last year
This is a great place to go. They helped a friend of mine with excellent service. Highly recommend this company.
Anonymous
last year
Hi Carla,This is great to hear. Thank you for your kind words! We hope to help again, some time. Blessings to you and yours.
5.0
Maylou C.
last year
I want to give a wonderful review for the team at Nampa Floors. My initial contact, Leo Satskiy, proved to be competent and knowledgable. He followed through with every item in a timely and extremely personal matter. Desert Valley Hardward installed new and refinished existing hardwood floors. Ryan and Gene were extremely dependable and did a beautiful job. And lastly Travis stretched all of our existing carpet. A job well done! I would highly recommend Nampa Floors and this team!!
Anonymous
last year
Hi Maylou,We're so happy to hear you enjoyed working with Leo and the team! Leo is truly talented and we're so grateful you had a great experience getting your floors done with us! Thank you!
5.0
Jody K.
last year
i had Nampa floors redo my whole house, Leo was the professional that helped me, he was so amazing, he knew what to do, and the best products, he measured my house and made suggestions, i think he did an amazing job and would recommend him to anyone else, the carpet layers were here and did my house in two days, very professional and it looks amazing, thank you all so much!
Anonymous
last year
Hello Jody,This is fantastic news! Leo truly is great and we're so thankful for your trust in us. Thank you!
5.0
Sophie S.
last year
We had a great experience with Leo and the Nampa Floors team. This was our first major home improvement project, and we had a tight timeline and budget. Leo was really helpful, and there were plenty of options to meet both our style and budget. The project went quickly and smoothly, with communication at every step. Couldn't be happier with the end result!
Anonymous
last year
Hello Sophie,We really appreciate your business! Leo is great and we're happy to hear you had such a fantastic experience. Thanks for taking the time to share!
5.0
Penny T.
last year
From selecting our carpeting to the installation we had professional and efficient service. We would definitely recommend Nampa Floors & Interiors!
Anonymous
last year
Hi Penny,We're so happy to hear you love the new carpet! Thank you for letting us assist in your home's remodel!
5.0
Idaho D.
last year
Nampa flooring provided us with great customer service and guidance when choosing materials for our bathroom remodel. Carmen did an excellent job working with us and estimating the materials needed! She is a pro! We recommend Nampa flooring for any of your flooring or tiles needs!
Anonymous
last year
Hi,Thanks so much for taking the time to share! We're so happy to hear your bath remodel turned out great and Carmen did a great job. She truly is awesome. Thank you for trusting us with your work!
1.0
Ron W.
last year
5.0
Phyllis
last year
Wow. We were so impressed with Nampa Floors and Interiors. They have an amazing selection and first rate customer service.When we mixed up our appointment time, Carmen jumped right in to get us started so we were able to narrow down what we wanted by the time we met with Desiree.Desiree then met with us and our contractor to review the plethora of options. We had a good idea of what we were looking for (carpets, countertops, tile and flooring) but her input helped us work together to find the perfect combinations we could agree upon. Great eye for design.Friendly, helpful, and professional, with reasonable prices, we would highly recommend Nampa Floors and Interiors, as well as Desiree, to anyone updating or building a home. Phyllis
Anonymous
last year
Hi Phyllis,This is great news! We're so happy to hear we could help with your home. Carmen, Desiree and the team are truly amazing. Thank you for trusting us!
1.0
Nancy H.
last year
5.0
ana p.
last year
Thank you to Jessica Lesko from Nampa Floors Claims Dept for her exceptional customer service and professionalism!!! We were outside our warranty on carpet that badly needed to be stretched and didn't appear to be holding up well. We moved into our new house shortly before the pandemic. Jessica honored the warranty and Matt came out to stretch the carpet in all 3 bedrooms/closets. Matt did an exceptional job! We then had the carpets cleaned and they look amazing! They are good people! We are so pleased and will be sure to contact Nampa Floors when we are ready for new flooring.
Anonymous
last year
Hi Ana,Thank you for your candid review of Jessica and the team. We're blessed to have them with us. And thank you for trusting us to help you!
5.0
Casey M.
last year
3.0
Nanicita N.
last year
5.0
Stephanie C.
last year
I after initially working with a salesperson and picking out some LVP I tried to get in touch with that particular salesperson to order the floor and move forward. After not hearing back after I called back to the store and talked with Carmen at the Nampa location. She was so great and totally made up for my initial disappointment. Carmen answered my many questions promptly and was so helpful. I was really impressed and grateful that Carmen answered the phone that day. Our floor looks great!
Anonymous
last year
Hi Stephanie,Thank you for sharing your experience and for giving us another shot! We're so grateful for your trust and wish you all the best!
5.0
Nicholas L.
last year
Nampa floors installed flooring in a new room we just added on to our house. Des was friendly and extremely helpful - she helped me pick flooring that closely matched our existing floors in other parts of the house (existing flooring was discontinued), yet still had its own unique look. I am very happy with the finished product!
Anonymous
last year
Hello Nicholas,We're so happy to hear you enjoyed working with Des. She is truly amazing and we're grateful you chose us to help with your flooring needs. Thanks for taking the time to share!
5.0
Claire T.
last year
The whole process was so simple and fast! Carmen was very patient with all of our questions and the installation process went so smoothly. Michael and Mike were very professional and did a great job. We couldn’t be happier with our beautiful carpets! Thank you so much!
Anonymous
last year
Hi Claire,Thank you for taking the time to share your experience! Carmen and the team are truly incredible. We're so happy to hear you love the new carpet and hope to help again, some day.
5.0
Mike L.
last year
Purchased vinyl plank flooring from Nampa Floors & Interiors for my residence in April 2020. The flooring was installed in the main living areas, hallway, master bedroom, kitchen, dining area, stairs and closets. After approximately 18 months, we began to notice gaps developing in some of the planks in the hallway, and kitchen areas. When contacting the store about the gaps in the flooring, Jessica, the Warranty Claims Coordinator initiated an inspection very quickly. Within a week, the store Manager himself along with a flooring technician arrived at my residence to inspect the discrepancies. The gaps were quickly repaired and a process for future follow-up was initiated. Very pleased with Nampa Floors customer service and their willingness to stand behind their products and workmanship. I would recommend them to anyone looking to purchase/install flooring.
Anonymous
last year
Hi Mike,Thank you very much for sharing your experience. We really appreciate the opportunity to stand behind our work and we take customer concerns very seriously. All the best to you and yours this holiday season!
5.0
Carter J.
last year
Nampa Floors did great work! They did our floors as part of a restoration from some flood damage and they were great to work with, responsive with our questions and concerns, and did fantastic work.
Anonymous
last year
Hi Carter,We're so happy to hear your experience was great! And we're glad to hear your home is back together and we were able to assist. Thanks so much for your trust and for taking the time to share!
5.0
Linda S.
last year
Thank you Carmen for finding the perfect flooring, an amazing installation team, and keeping in touch with us throughout the project. The job was completed on time and as promised. We love our new floors. Thank you!
Anonymous
last year
Hi Linda,We are so happy to hear you love the new floors! Carmen really is fantastic! And thank you for trusting us with your home. We can't thank you enough!
5.0
Katie L.
last year
Des at Nampa floors was amazing to coordinate work with! We had some hardwood floor replaced by Ryan! He did an incredible job matching our current hardwood to the new hardwood! You can tell he took a lot of pride in his work and made sure everything was perfect!! And Jose did a great job on our countertops! Super pleased with everyone on the team!!!
Anonymous
last year
Hi Katie,This is great to hear! Des and the team are truly talented and we're so thankful you chose us to help. Thanks so much!
5.0
Dave D.
last year
Nampa floors did a great job putting the floor in my kitchen. They were on time. They were very clean and left no mess. I would use them again
Anonymous
last year
Hi Dave,This is great news! Thanks so much for taking the time to share your experience. We're humbled to have been able to help.
5.0
Jonathan M.
last year
We shopped around and could not be happier with our decision to use Margit and Nampa Floors. With her help and expertise, our whole home is totally transformed. Beautiful products, extraordinary folks from sales to installation. Did everything go perfectly, no. But issues were addressed and solved and that makes all the difference. We recommend them big time.
Anonymous
last year
Hello Jonathan,Thank you for your candid review of Margit and our team. Margit is incredible! We really appreciate the opportunity to work with you. Thank you for allowing us to rectify any challenges along the way and again, thanks so much for trusting us!
1.0
Shirley R.
last year
Make sure you shampoo your carpet in the first year. Otherwise they will not guarantee the carpet installation
Anonymous
last year
Hello Shirley,Thank you for your review. I was unable to find any work in our files with your contact information to best figure out what we're looking at here. Please …Hello Shirley,Thank you for your review. I was unable to find any work in our files with your contact information to best figure out what we're looking at here. Please contact Jessica L. in our claims department at the Nampa store using this phone number and we'll take a closer look: (208)466-8461. Thanks!More
5.0
Nick C.
last year
We are huge Nampa Floor fans. We have used them for 25 years, and never would consider going anywhere else. Our latest project was new carpet. Seth Ott was extremely attentive. He came to our home several times to answer our numerous questions and met us at a convenient time for us at the store. He let us know when the workers were coming and when they were done. Any issues we had were handled in a timely manner.
Anonymous
last year
Hi Nick,This is great to hear! We really appreciate your loyalty to our brand and can't thank you enough for taking the time to share and we hope you love the new carpet. Seth truly is great! Thanks so much!
5.0
Jeanie L.
last year
5.0
Allen H.
last year
This is our second time working with Margit Heist from Nampa Floors and Interiors. Very professional service during the whole process. We couldn't be happier. The installers, Enrique and Yareli, were amazing; they did a great job! We will definitely be doing business with Nampa Floors and Interiors in the future, working specifically with Margit Heist.
Anonymous
last year
Hello Allen,This is great news! Thank you for taking the time to share! Margit is amazing and we're so happy to hear everything went great. Thanks so much for trusting us.
5.0
thom e.
last year
Margit Heist was very helpful in making a selection for new flooring for both of our bathrooms. Everything went exceptionally well! We are very satisfied with the new floors. They look great! Thanks Margit!!!
Anonymous
last year
Hello Thom,Thank you very much for taking the time to share your experience working with Margit. She is incredibly talented! We're also so grateful that you've trusted us with your home and are so happy to hear you love the new floors. Thank you!
5.0
Sydney F.
last year
Stacy Shelton with Nampa Floors & Interiors could not have been more helpful. Not only was she professional, timely, and informative, but she went above and beyond helping me to resolve an issue that I had with another contractor that had nothing to do with her or Nampa Floors & Interiors. In addition, their installer Dave did a beautiful job installing our master bedroom hardwood flooring. I highly recommend Nampa Floors & Interiors for your flooring needs.
Anonymous
last year
Hi Sydney,Thanks so much for sharing! Stacy is truly amazing. We can't thank you enough for trusting us with your business and we're so happy to hear you love the hardwood. All the best!
5.0
Diana F.
last year
Margit was great, quick to respond to emails and we are happy with our flooring
Anonymous
last year
Hello Diana,Thank you for taking the time to share! Margit does an amazing job and we’re so happy to hear you love the new flooring. Thanks so much!
5.0
Bill
last year
Carmen is amazing! She helped us with the remodeling of our home. Highly recommend her services to anyone taking on a house project. Thank you!
Anonymous
last year
Hi Bill,This is great to hear! Carmen is incredibly talented. We're so happy to hear the remodel went great and hope to help again, sometime. Thanks so much!
5.0
Lisa P.
last year
Carmen was amazing to work with! We had 4 rooms of carpet and two bathrooms with LVP mostly done in one day! That includes the repair of dry rot found in one of the bathrooms for which Carmen was able to get a contractor headed our way very quickly to save the day! Between the flexible crew, contract, and plumber… I say this was worth every penny spent!! Thank you Nampa Floors & Interiors, Carmen and crews!! Amazing!!
Anonymous
last year
Hello Lisa,Thanks so much for taking the time to share your experience! Carmen really is fantastic! We're so happy to hear the carpet and lvp project went so well! Thanks for trusting us!
5.0
Deborah R.
last year
Our floors are absolutely stunning and were bought with the help and knowledge of Margit! She was awesome and we were so thankful to get to work with her at Nampa floors
Anonymous
last year
Hello Deborah,We're so humbled to hear you love the new floors and we can't thank you enough for trusting us! Margit really is amazing. Thanks for sharing!
5.0
Sue C.
last year
I have used Nampa Floors for both countertop in June 2021 and just recently for carpet replacement throughout my home. I did not shop around. Carmen is very knowledgeable and great to work with. Knows what to ask and helps with others to help in the plumbing or furniture moving processes. It's great to work with a reputable company that refers to reputable companies for seamless activities.
Anonymous
last year
Hi Sue,We are so humbled to hear you keep coming back to partner with us. Carmen truly is amazing and we're so happy to hear you had another great experience getting new carpet for your home. Thanks so much for trusting in us and for your business!
5.0
Jessica H.
last year
My floors turned out beautiful! They were even finished in 1 day! I want to thank Leo the most his customer service and helpfulness has been amazing! If you are thinking of getting your floors done go talk to Leo!
Anonymous
last year
Hello Jessica,We are so pleased to hear you love the new flooring and enjoyed working with Leo on the project. He is amazing! Thanks so much for trusting us!
5.0
Margit H.
last year
This is from one of my happy new Quartz Countertop Customers:Our Rep, Margit, was so helpful throughout the whole process, giving us regular updates and answering questions promptly. The installation crew was professional and friendly, and did a great job.We absolutely love our countertops!Pete Schroeder
Anonymous
last year
Thank you for sharing your customer's response, Margit! fantastic work, as always!
5.0
Alan S.
last year
Margit brought in several design options for our carpet replacement and helped us make a very satisfactory decision. She stayed on top of the job and kept us informed. Very good.
Anonymous
last year
Good Morning Alan,We're so happy to hear you love the new carpet and enjoyed working with Margit. She is a real professional! Thanks a ton for trusting us with your project. All the best!
5.0
Gretchen S.
last year
Margit Heist with Nampa Floors was a delight to work with. I went in to order a custom area rug for a new home not knowing exactly what I wanted. Margit was patient and very helpful is showing me possibilities and making good suggestions to help my decision making. I am very happy with the results. I would recommend Nampa Floors on State Street in Boise and Margit Heist to everyone.
Anonymous
last year
Hi Gretchen,Thank you for taking the time to share your experience working with Margit. She is so talented! We're so happy to hear you love the rug and hope to help again, some day. Thanks so much.
5.0
Thomas T.
last year
Carmen at Nampa Floors & Interiors is great to work with. Her knowledge and ability in helping us to make decisions on floor coverings and bathroom remodels has been the best. We have used Carmens support for three years now and certainly will be back for our future needs. Nampa Floors & Interiors have always delivered as promised with great service and timely deliveries.Thank you for your help and support.
Anonymous
last year
Hi Thomas,Thank you for sharing your experiences working with Carmen and the team! Carmen is truly incredible. We are so blessed to have loyal customers such as yourself who partner with us year after year. All the best!
5.0
marty r.
2 years ago
I was very happy with Nampa Floors with my recent purchase! My salesman was prompt, professional and did exactly as he said. The installers also did a great job! I highly doubt Nampa Floors and will buy from them again.
Anonymous
last year
Thank you for your kind review, Marty! We really appreciate you trusting us with your project!
5.0
Robin B.
2 years ago
Margit measured my windows for blinds and they fit perfectly. She was very pleasant to work with. I highly recommend her.
Anonymous
last year
Thank you, Robin! Margit truly is a pleasure to work with and we appreciate your business!
5.0
Maren D.
2 years ago
We had a wonderful experience with Nampa Floors and Interiors! I would recommend to anyone. We worked with Margit, who was fantastic. Timely, clear, and friendly communication. Our new laminate floors look so good! Will definitely use again in the future!
Anonymous
2 years ago
Good Morning Maren,We're ecstatic to hear of your great experience partnering with our team. Margit truly is amazing! We're so glad to hear you love the new laminate flooring and we are blessed to have been a part of the process. Thank you!
5.0
Ed S.
2 years ago
We had a great experience at Nampa Floors & Interiors. Our sales rep Leo was helpful and very knowledgeable. They made the purchase and installation process easy. We are happy to support a great local business.
Anonymous
2 years ago
Hello Ed,Thank you for taking the time to share your experience working with Leo and the team. Leo is amazing! We're so happy to have been able to help and can't thank you enough!
5.0
Robert G.
2 years ago
We recently installed new carpet and added to our existing hardwood flooring. The outcome was very good and have added value to our home.We were unsure about adding new hardwood to an existing floor but they assured us it would look as if it was all installed at the same time. We also changed the color and it came out beautiful.We plan on redoing our laundry room and will be using Nampa Floor for that project as well.Leo was easy to work with and had some great suggestions for us.
Anonymous
2 years ago
Hi Robert,Thank you for taking the time to share your experience working with Leo. He is among the best! We are so happy to hear the floors turned out great and hope to help soon on that laundry room. Thanks so much!
5.0
Nicole 0.
2 years ago
This is my second time ordering carpet and luxury vinyl planks from Seth Ott. I have been super happy with both experiences. Nampa Floors and Seth really take great care of you. He stays in contact and lets you know the status of the install and the floors turned out beautiful!
Anonymous
2 years ago
Hi Nicole,Thank you for this great review of Seth! He is awesome and we can't thank you enough for taking the time to share your experience working with us on your flooring project. Thanks so much!
5.0
Kelly A.
2 years ago
Margit Heist was Amazing at Nampa Floors and Interior! She helped us take our house that is 25 years old and make it look brand new. We are so pleased with how the project went from start to finish!
Anonymous
2 years ago
Hi Kelly,Thank you for this great review of Margit! She really is amazing! We are so humbled to have been able to make your home look great and we can't thank you enough for trusting us. All the best.
5.0
Bill N.
2 years ago
Carmen was great! Her professionalism and communication were very good during the purchase of our carpet. I have no problem referring Carmen and Nampa Floors. Keep up the good work!
Anonymous
2 years ago
Hello Bill,We're so happy to hear your experience with Carmen and our team was great! Carmen truly is top-notch! Thank you so much for taking the time to share and enjoy the carpet! We appreciate you!
1.0
Crystal A.
2 years ago
Awful people in charge here, don't know anything about flooring and installation, don't spend your money here
Anonymous
2 years ago
Hello Crystal,After speaking with our team and searching our database, we cannot find any communications or past work performed with you. Would you mind emailing me details …Hello Crystal,After speaking with our team and searching our database, we cannot find any communications or past work performed with you. Would you mind emailing me details regarding which store/stores you visited, what work we performed for you, etc. so we can better understand what happened? Thanks in advance. kyal.wilson@nampafloors.comMore
5.0
bmarsh
2 years ago
We shopped several flooring stores before deciding to use Nampa Floors. Margit was responsive, efficient & able to find exactly what we needed. If we are ever in the need for flooring or countertops, in the future, we would definitely contact Nampa floors and Margit.
Anonymous
2 years ago
Hi,Thank you for taking the time to share your experience! Margit is a gem! We really appreciate you trusting us with your home! Thank you!
5.0
Ken P.
2 years ago
Margit made this entire re-floor of our house more of a fun adventure rather than a nightmare that i predicted. She was very helpful and professional. We will certainly pass her name on to friends. Thank you for all your help.
Anonymous
2 years ago
Hello Ken,This is fantastic to hear! Margit truly is talented. We're so glad to hear your flooring project turned out great and can't thank you enough for partnering with us. All the best to you and yours!
5.0
Linnea B.
2 years ago
Margit was timely in our meeting, returning calls, and emails. The project schedule went exactly as she mapped out. She got us a great contractor for the install. It was a pleasure to work with her.
Anonymous
2 years ago
Hi Linnea,Thank you for taking the time to share your experience working with Margit and the team. Margit is truly amazing. We're so glad everything went great and can't thank you enough for trusting us. All the best!
5.0
Ed K.
2 years ago
DO NOT USE... anyone but Nampa Floors for your remodel and new construction needs. Steve Harrison and the rest of the team at Maple Grove is great to work with. I've had the pleasure of working with this company on multiple new construction builds and the end product is always great. From high end for sale townhouse to commercial apartments the attention to detail is always there. When it comes to service they are quick and responsive.
Anonymous
2 years ago
Hi Ed,Thanks a ton for your review of our team. Steve and the crew really are great! We appreciate you trusting us with your contracting business and can't thank you enough for taking the time to share. Cheers!
5.0
Michelle P.
2 years ago
We had an emergency with a carpet needing to be replaced on a very short timeframe. I called on a Friday and went into Nampa Floors and was met by Amanda Blau. I explained my problem and she acted immediately. She was amazingly helpful! She went and measured our carpet, found someone to install and helped us choose an in stock carpet. The entire home was carpeted on by Monday afternoon! Amanda even called multiple times to make sure everything was working smoothly and that we were happy with the results! So impressed and grateful!
Anonymous
2 years ago
Hello Michelle,Thank you for this fantastic review of Amanda and the team! She is truly awesome! We're so glad we were able to help you out with your carpet and can't thank you enough!
5.0
robert g.
2 years ago
Margit was very helpful with our project and went out of her way to track our order and keep us informed. Great experience
Anonymous
2 years ago
Hi Robert,Thank you for this great review of Margit! She is fantastic! We really appreciate your business and want to say thank you from all of us at Nampa Floors.
5.0
Danny T.
2 years ago
Our salesman Danny, same name as me, was awesome. He was with us through the whole process of adding carpet to our home. From choosing carpet, scheduling, and installation we were happy! Nampa Floors is our number one choice for all our flooring needs.
Anonymous
2 years ago
Thank you for this review of Danny! He is awesome! Thanks so much for taking the time and for trusting us with your business!
5.0
Daniel P.
2 years ago
I ordered a trim piece from Nampa Floors and Margit kept me updated through email on my order status the whole time. Super smooth process, would definitely use them again for any flooring needs!
Anonymous
2 years ago
Hi Daniel,Thank you for taking the time to share your experience working with Margit! She is awesome! Thanks for trusting in us with your business!
5.0
Lyndsie K.
2 years ago
We just went through the process of picking out our wood and carpet flooring in our first home and Carmen Lunstrum was the best!! She knew our vision and what we were going for and within 30 minutes, we had flooring and carpet all picked out! Thank you so much for helping us get affordable, great quality flooring for our home!
Anonymous
2 years ago
Hi Lyndsie,Thanks for the awesome review of Carmen! She is truly amazing. We hope you love the new wood and carpet and can't thank you enough for partnering with us!
5.0
Ashlee B.
2 years ago
My husband and I went to Namp Floors to have carpet installed throughout our house. Carmen was amazing with helping us get exactly what we wanted. She was flexible and able to work with our hectic schedule. She was even able to beat the pricing of another store. Carmen made the process simple and took the headache off of me. We will definitely be returning if we ever need new floors again!
Anonymous
2 years ago
Hello Ashlee,This is so great to hear! Thank you for your kind words about Carmen and the crew! We're so glad to hear the process went great and you love the carpet! Thanks so much!
5.0
Paula P.
2 years ago
Excellent service, reasonable prices and plenty of options. We were assisted by Margit. She is terrific. Great folks that did our installation.
Anonymous
2 years ago
Hello Paula,Thank you for this great review! We really appreciate it! Margit is fantastic and we couldn't be happier to have her on the team. Thanks so much!
5.0
Christina
2 years ago
I've worked with Nampa Floors, on multiple occasions, for new carpet, hardwood, and granite countertops. Each time, the was done professionally and with the upmost care. All at a very fair price, with excellent customer service. They are the only one I would go to in the future.
Anonymous
2 years ago
Hi Christina,Thank you so much for sharing your experience partnering with us. We can't thank you enough for trusting us with your home. Cheers!
5.0
Christina Z.
2 years ago
5.0
Beth M.
2 years ago
Had Carmen Lunstrum come out and measure my house for new flooring, she was very knowledgeable and easy to work with. Would recommend her to anyone.
Anonymous
2 years ago
Good Morning Beth,Thank you for this great review of Carmen! She is truly knowledgeable and we're so glad you enjoyed working with her! Thanks for partnering with us!
5.0
Cayenne F.
2 years ago
Had a chance to talk to Carmen Lunstrum about my remodel, she was extremely professional, knowledgeable and great to work with.
Anonymous
2 years ago
Hi Cayenne,Thank you for this great review of Carmen! We really appreciate you trusting us with your home's remodel and can't thank you enough!
5.0
Trinity R.
2 years ago
I went in to get floors for my house the other day and I was really confused on what I was looking for and the kind of aesthetic I wanted for my home. The employees that work here are very nice and welcoming but the one employee that helped me and really stood out was Carmen Lunstrum. Carmen was incredibly patient with me, she made sure she took the time to really listen to my needs and my vision for my home. You can tell she has an amazing gift within the interior designer business. After my experience here I will definitely be coming to back to Carmen!
Anonymous
2 years ago
Hi Trinity,We're so glad you enjoyed working with Carmen and our team. Thanks so much for trusting us with your home. We're humbled to have been a part of the project. Thanks so much!
5.0
Rachael N.
2 years ago
Extremely professional and respond very quickly. Carmen was especially helpful and makes doing business with Nampa Floors & Interiors a truly positive experience!
Anonymous
2 years ago
Hello Rachael,Thanks for taking the time to leave this great review of Carmen! We really appreciate you trusting us with your project. Thanks so much!
5.0
Ashton R.
2 years ago
Carmen was awesome and helped me pick out a really nice floor. This is gonna look awesome once it's finished. Thanks loads!
Anonymous
2 years ago
Hi Ashton,Thanks so much for trusting us with your home. Carmen truly is amazing. We're so glad to hear you love the floor and hope to help again!
5.0
Sarah G.
2 years ago
Saw Carmen today and she helped my fiance and I pick out some new hardwood floors for our bedroom remodel! She was extremely knowledgeable on everything she talked about and was able to get us a great price on an amazing new floor. Thank you loads Carmen!!! Will for sure be coming back to Nampa Floors for future buisness.
Anonymous
2 years ago
Hi Sarah,We're so glad you love the new floor and enjoyed working with Carmen. She is great! We can't thank you enough for taking the time to leave us this great review. Thank you!
5.0
jradawesomesauce 8.
2 years ago
Leo over at the nampa store is an absolute Rockstar to work with, no job is too small or big for him and he was always up front, honest and got the job done quickly! Can't say enough good things about my experience 😀
Anonymous
2 years ago
Hi,Thank you for your review of Leo! We're so glad to hear you enjoyed our service and can't thank you enough for working with us. Cheers!
5.0
Thomas D.
2 years ago
Another home run for Carmen and Nampa Flooring! She spent a great deal of time helping us to find tile to replace our kitchen backsplash. Her knowledge and patience with us was remarkable. Because of her, we now have a beautiful new backsplash!
Anonymous
2 years ago
Hi Thomas,Thanks so much for your great review of Carmen and we're so happy to hear you love the new backsplash. Thanks so much!
5.0
Nancy S.
2 years ago
Carmen was terrific in helping us to get out floor done! The installer was really great, left the room immaculate! I would definitely recommend Nampa Floors!
Anonymous
2 years ago
Hello Nancy,Thank you so much for this review of Carmen! We're blessed to have her on the team. Enjoy your new flooring and thank you so much for trusting us with your home!
5.0
Jim H.
2 years ago
Nampa Floors & Interiors was recommended to me by a neighbor. I had a pretty good idea of what it would cost through Lowe's or Home Depot to have vinyl planking installed in my living room. I was pleasantly surprised to discover the quote from Carmen was less than what it would have cost through Lowe's or Home Depot. The installation was quite professional and working with Carmen was indeed a pleasure.
Anonymous
2 years ago
Hi Jim,This is so great to hear! Carmen is so talented and we can't thank you enough for working with us. Enjoy the new flooring! We really appreciate you taking the time to share your experience!
5.0
Shane G.
2 years ago
We had a water pipe burst so had to replace our floor. we went to Nampa Floors. Carmen Lunstrum was very helpful in picking out our flooring. I wanted something more durable, that would withstand our dogs, and be easy to clean, while looking luxe. Having a dog herself she knew what I was looking for. I'm very happy with my choice. Having a different type of flooring I wasn't sure what product to clean the floor with, also it had to be nontoxic for my dogs. I texted Carmen and she answered right away. Thank you, Carmen it was a pleasure.
Anonymous
2 years ago
Hi Shane,This is great to hear! We're so glad Carmen and the team were able to turn a tough situation around for you. Thank you for working with us!
5.0
Lisa M.
2 years ago
I just wanted to jump on here and say how amazing Carmen Lunstrum was! This lady knows her stuff! So kind, smart just a real pleasure to work with. I came in with so many ideas, thoughts wants etc and she was able to help me organize all my ideas and really help me see my vision come true. Thank you so much! I can't wait to work with her again on all my future projects.
Anonymous
2 years ago
Hi Lisa,Thank you for this great review of Carmen! She is so talented! We're so glad you had such a great experience and can't thank you enough!
5.0
pat m.
2 years ago
could not ask for a better experience than I had with Nampa Floors. Margit was great to work with and nailed the materials list, I only had three leftover pieces. the install crew was also good to work with and were in and out in two days. will use them again.
Anonymous
2 years ago
Hi Pat,Thank you for working with us! Margit is awesome! We're so glad to hear you love the new flooring. Cheers!
5.0
Elizadeth V.
2 years ago
Amanda & Nampa Floors have been great to work with. I highly recommend Nampa Floors and Amanda to everyone.
Anonymous
2 years ago
Hi,Thanks for this awesome review of Amanda and our business. Amanda is truly talented! We're so thankful for your trust in us. Cheers!
5.0
kelby h.
2 years ago
Amanda was amazing! So much help! We love our tile, floors and countertops! All the employees at this location were super nice and willing to help when needed! Thank you for being GREAT to work with!!
Anonymous
2 years ago
Hi Kelby,Thank you so much for your review of Amanda! She is amazing! We're so glad you love your flooring, tile and counters! Thanks for your business!
5.0
Braxton R.
2 years ago
I have been working with Carmen on getting some LVP for a remodel on my house. She has been absolutely awesome to work with. She has been able to answer all of my questions (Trust me there has been a lot !). I will be definitely using Carmen in all my future remodels!
Anonymous
2 years ago
Hello Braxton,Thanks for the review of Carmen! She is amazing! Thanks so much for trusting us with your home!
5.0
Sean W.
2 years ago
I’d like to take a moment and say that I was very impressed from my overall experience with Nampa Floors and Interiors as well as Amanda Blau who helped us from the beginning to the end. The quality of the flooring that we ended up with was better than I expected, both carpet and LVP. Amanda gave great suggestions and recommendations and all of our interactions were professional and and friendly at the same time. I would recommend anyone to get their flooring products at NF&I. You won’t go wrong.
Anonymous
2 years ago
Hello Sean,Thank you for this great review of Amanda and the team! We're so glad you love the carpet and LVP! Thanks so much for the business.
5.0
Celeste D.
2 years ago
Carmen was amazing! We wound up doing a remodel we hadn't planned due to a flood in our basement! She came out and did the estimate for us and worked for us with the insurance company when they were not being totally fair with current prices on product! It was one less headache for me to be dealing with with everything else that had to be fixed due to the flood! Thank you! I would highly recommend!
Anonymous
2 years ago
Hi Celeste,We're so glad Carmen's awesome talents helped out during this trying time and can't thank you enough for trusting us to get your home back together! Thank you!
5.0
Bonnie S.
2 years ago
Had a wonderful experience with Nampa Floor covering! Carmen was so helpful and knowledgeable I couldn’t be more pleased with what I purchased! Joe and Jordan the installer’s really knew what they were doing and did a fantastic job!!thank you for the great job!
Anonymous
2 years ago
Hi Bonnie,Thank you for the great review of Carmen and our team. We are blessed to have Carmen and all of our great people. Thanks so much for trusting us!
5.0
d a.
2 years ago
What a great experience from point of sale to install! Leo is very knowledgeable and professional. He never was frustrated with the many questions I asked. The installers (Levi & Nate) were awesome as well. Everyone was willing to walk me through the process. I would highly recommend!!
Anonymous
2 years ago
Hello,Thanks for this awesome review of Leo and the team! Leo is fantastic and we can't thank you enough for your business! Thank you for recommending Nampa Floors & Interiors!
5.0
Barb C.
2 years ago
Amanda and Nampa Floor are very professional and Top notch! We knew exactly what to expect and stuck to the timeline. Really appreciate the White Glove Treatment, especially being to the area. Thank you again!
Anonymous
2 years ago
Hi Barb,This is great to hear! We really appreciate your review of Amanda and the team! Amanda is incredible and we're blessed to be able to work with great folks such as herself. Thank you for your business!
5.0
Tami T.
2 years ago
We used Nampa floors for our recent remodel. The guys did a fantastic job and our salesperson, Margit, was just amazing to work with. Our floors have definitely been the best experience we’ve had throughout our remodel. We would highly recommend Margit to anyone.
Anonymous
2 years ago
Hi Tami,Thank you for this amazing review of Margit! She is amazing! And thank you for trusting us with your home!
5.0
Deborah E.
2 years ago
We have used Nampa Floors 4x. And each time they’ve been responsive, kind, and reasonably priced. We plan on using them again to replace counters in our bathrooms soon:)
Anonymous
2 years ago
Hi Deborah,Thank you for your review! We are humbled by your using us so much over the years and can't thank you enough for trusting us with your business.
5.0
Jean B.
2 years ago
Kylie was an excellent consultant for our kitchen remodel and our hardwood floor installation. She even called us during her vacation in New Hampshire to make sure our project stayed on track! She got us the best installers for the hardwood and tile.
Anonymous
2 years ago
Thank you for your great review, Jean! We really appreciate your business and are so glad to hear the project went well!
5.0
Frank H.
2 years ago
We worked with Carmen at Nampa Floors and were completely satisfied. She was very knowledgeable, great to work with and kept us informed about the workers timetable of our remodel. We would highly recommend Carmen and Nampa Floors.
Anonymous
2 years ago
Hi Frank,Thanks for this great review of Carmen and the team! She is truly great! We really appreciate your business and can't thank you enough!
5.0
Britany C.
2 years ago
We made the decision to do an overhaul on our home initially with installing new floors. Leo has been more than helpful throughout the process. We even decided to get our kitchen counter tops replaced and they are beautiful! It’s been a process but we look forward to the final results with pretty home!
Anonymous
2 years ago
Hi Britany,This is great news. Leo is amazing and we're so glad you trusted us with your home. We're glad you love the flooring and countertops and can't thank you enough! Cheers!
5.0
Denise S.
2 years ago
We have been working with Leo on selecting, purchasing and delivery of our tile and floors so far. We will order our countertops from Leo next. He goes above and beyond in customer service, is very accurate in his measurements and extraordinary with his communication. We won't go anywhere else!
Anonymous
2 years ago
Hello Denise,This is awesome to hear! Thanks so much for your review of Leo and the team. They are all so talented. We're humbled you chose Nampa Floors and can't thank you enough!
5.0
sue S.
2 years ago
I worked with Leo for my new floors and it was a great experience. He is friendly, yet professional and very knowledgeable about the products. My floors are gorgeous. I will use him again for my counter tops in my kitchen.
Anonymous
2 years ago
Hi Sue,Thanks for this awesome review of Leo and the team! They are amazing and we're so glad you enjoyed working with us. Thanks so much for the business!
5.0
bms
2 years ago
Leo was great at helping us select our flooring, gave a prompt estimate and an installation timeline. His crew did a fantastic installation and we love our new laminate floors!
Anonymous
2 years ago
Hi Brenda,This is great news! We're so glad you enjoyed working with Leo. He is awesome. Thank you so much for your business and kind words. We're ecstatic to hear you love the new laminate floors! Thanks so much!
5.0
Meg G.
2 years ago
Five Gold Stars for Nampa Floors & Interiors, and for Leo Satskiy at the Nampa store. We shopped all over Treasure Valley comparing price, quality, samples, availability, and options for waterproof luxury vinyl plank floor, and for countertop quartz or granite. Once we walked in to Nampa Floors/ Nampa, and met Leo, we had no reason to shop anywhere else. They even have a new display room for tile.Our floor project is a DiY, but Leo was on board for all our questions. The granite countertop is absolutely fabulous. NF handled the fabrication and installation. They made it fun.Our next project is carpeting. We will definitely be getting it from Nampa Floors and Interiors. ⭐⭐⭐⭐⭐ Thanks, Leo!
Anonymous
2 years ago
Hi Meg,This is fantastic to hear! Leo is truly talented and we're so glad you chose us to work on your home. Thanks so much!!!
5.0
D.M. G.
2 years ago
We have been working with Leo at Nampa floors to be able to put down new flooring and new countertops. Leo has been very easy to work with and has helped me with my do the do-it-yourself flooring luxury vinyl plank flooring. The counter tops are being done completely by Nampa floors and they came out to measure today. Marty is the measuring guy and knows a lot. I was able to talk with him and he walked us through the whole process. I am sure our counter tops will come out as great as the floor has.
Anonymous
2 years ago
Hi D.M.This is so great to hear! Leo is awesome and we're so glad the flooring and counters turned out great. Thank you for trusting Nampa Floors with your business! We really appreciate it!
5.0
Josh B.
2 years ago
We have been very please with Nampa Floors and Interiors. Amanda was great, came out to our house and measured and made the process feel so easy. I work from home and the installers were all very respectful and did their best to avoid disturbing me while they worked around me. I would highly recommend Amanda and everyone at Nampa Floors and Interiors for your flooring needs.
Anonymous
2 years ago
Hi Josh,This is great to hear! Amanda is great! We're glad you love the flooring and so grateful for your business and kind words! Thank you!
5.0
ashbrown1188
2 years ago
We went into Nampa Floors and Interior looking for new flooring for our entire house Amanda B. was so helpful and kind very easy to work with from start to finish and we have beautiful new flooring. Thank you Amanda!
Anonymous
2 years ago
Hi,Thanks for this great review of Amanda and the team! She is awesome. Thanks so much for trusting us with your business!
5.0
heather g.
2 years ago
Leo over at Nampa Floors and Interiors was fantastic! Walked me through the whole process and helped me to pick everything to best fit my house and the style I was going for right down to the proper grout color for the new backsplash. He helped keep everything in the budget that I had in mind. He saw everything through until the very end while providing excellent customer service the entire time. I would highly recommend him, and have already. I absolutely love my new carpet, new quartz countertops, and backsplash!
Anonymous
2 years ago
Hello Heather,Thanks for this great review of Leo and the team! Leo is truly talented. We're so glad to hear your flooring, tile and countertop project went great. Thanks so much!
5.0
liz s.
2 years ago
We used Nampa Floors for our remodel on our mother-in-laws home. We had only 2 weeks to get a lot of work done before the house went on the market. Carmen Lunstrum came to the rescue and managed to squeeze our install and schedule her best installers within a week.We really couldn’t believe it. It looked beautiful and the installers were very professional and kind. Thanks Carmen for a job well doneWe will definitely use Nampa Floors again for sureLiz Summa
Anonymous
2 years ago
Hi Liz,This is great to hear! Carmen and the crew are fantastic and we're so happy the project went great. Thanks so much for trusting us with your business!
5.0
Charlie M.
2 years ago
We are pleased with our new carpet. Margit was great to work with.
Anonymous
2 years ago
Hi Charlie,Thank you for your review of Margit! She is awesome! We really appreciate your business and we're glad you love the new carpeting. Cheers!
5.0
Sandy J.
2 years ago
Nampa Floors &Interiors located in Nampa gets A+ in customer service. Bruce was very helpful and made the process fast and easy. Carpet installers were very professional got the job done in a timely matter even vacuumed carpet. Looks great. I would recommend Namp Floors to anyone looking to put in New flooring.
Anonymous
2 years ago
Hello Sandy,This is great to hear! Bruce and the team are great! Thank you so much for the business. We're so glad to hear you love the carpet! Cheers!
5.0
Kevin Y.
2 years ago
We had new hardwood floors, granite countertops and backsplash completed, and having never done this before opted for the "full service".Kylie was on top of all the details and scheduling from the movers, plumbers, install folks, base board installers, etc. And we kept up to date on all times.Kyle and Nampa floors were determined to leave us with a home we are happy to live in. Thank you.
Anonymous
2 years ago
HI Kevin,Thank you for this great review of Kylie and the team! She and the team are truly talented! We're glad to hear it went great and can't thank you enough!
1.0
Laura P.
2 years ago
5.0
Deanna D.
2 years ago
Anonymous
2 years ago
Thank you, Deanna!
5.0
Marty D.
2 years ago
Carmen at Nampo Floors and Interiors was so great to work with. It was a great experience for us. We were in the middle of remodeling and needed the carpet earlier than thought. Carmen made it happen!We are so pleased with the carpet and are getting settled in. Thanks!
Anonymous
2 years ago
Hello Marty,Thank you for this review of Carmen and our company. She/they are incredible. We're so glad your carpet project went well and can't thank you enough for trusting us with your business!
5.0
Becky H.
2 years ago
Carmen was wonderful to work with, She came right out to get measurements, talked to me about the best product, and patiently waited for us to choose the right color. The day of the install was quick and we are very pleased with the outcome.
Anonymous
2 years ago
Hello Becky,Thank you for your review of Carmen and our team. We appreciate your business and kind words!
5.0
Toni P.
3 years ago
I have never been happier with a company, from purchase to install. Sales staff was wonderful and helpful, kept me advised of the progress and installation was professional and courteous. These people are awesome. Thank you
Anonymous
2 years ago
Hi Toni,This is awesome news. Thank you for trusting us with your project. We appreciate it!
5.0
Jay B.
3 years ago
We were very impressed with Nampa Floors and Interiors work on our recent remodel. Working with Desiree and her sub contractors was seamless and we really appreciated their extra efforts. They were on time and stayed on schedule. Our new bathroom and hardwood floors are stunning! Thank you to all involved at Nampa Floors and Interiors (Boise store) for making this remodel an enjoyable experienceDennis and Ruby - Meridian, ID
Anonymous
2 years ago
Hi Jay,We're so glad to hear your remodel went well. Des and the team are very talented. Thank you for your business. We appreciate it immensely!
5.0
Paul M.
3 years ago
After initially not being satisfied with the quality work, Nampa Floors fixed their mistakes at no extra cost and I am happy with the outcome.
Anonymous
2 years ago
Hi Paul,Thank you for your candid review of our company. We appreciate the opportunity to work for you and for the chance to make things right. All the best!
5.0
Michele H.
3 years ago
I’m loving my new carpet! Our house feels brand new again. Working with Kyle McCullough was awesome! Great communication, knowledge and response time! The installers did such a good job too!
Anonymous
2 years ago
Hi Michele,This is great to hear! Kyle is truly great. Thank you for trusting us with your business!
5.0
Loraine B.
3 years ago
Wow I'm impressed Leo knows alit about flooring. Highly recommend
Anonymous
2 years ago
Hi Loraine,Thanks for your great review of Leo! He is awesome! Thanks for your business!
5.0
Tate M.
3 years ago
We love our new floor! Kyle and his crew guided us through the process and made everything easy. Great work at a fair price. We would hire Nampa Flooring again in a heartbeat!
Anonymous
2 years ago
Hi Tate,This is great to hear! Kyle is incredibly talented. Thanks for this awesome review and your business!
5.0
Aft3rburn
3 years ago
Anonymous
3 years ago
Thank you, Pete.
1.0
B S.
3 years ago
We used NFI to purchase and install new carpet in our home following a remodel.I asked for a breakdown of the cost of the carpet and install only to be met with urgency on getting my payment in to keep an install date. Otherwise they would be out a few more weeks. I was told I would receive a breakdown but never did. The sales rep would not give me the square footage total or anything with a cost breakdown.The installation company that was subcontracted by NFI told me on day one that my particular sales rep always shorted them carpet and spent hours remeasuring my house and saying that it would be better if I moved the carpet in my living room back 6 inches because they didn't have enough carpet. I insisted that they install what I paid for and they finally moved forward with seaming the carpet. Upon finishing, there was plenty of carpet left over.The crew left black marks all over the walls of my home that had just been painted white. There were scuffs along the walls, handprints, black marks on my new countertop. The backing of the carpet was left out in several areas creating strings that were left instead of tucked under or cut. Doors were removed and not replaced. My brand new carpet was left outside to install on day 2. I had arranged for two days of installation so we could move our belongings out of the way.I contacted my sales rep about these issues. She said there must have been a language barrier between the installers and myself. There was not. I sent photos of the issues and have never recieved a response. After my money was received, the work in my home was not a priority.
5.0
Bonnie E.
3 years ago
Good product Good people 👍
Anonymous
3 years ago
Hi Bonnie,Thanks a ton for this review! It means a lot!
5.0
Donna A.
3 years ago
Nick and Torrey came to my home to look at my laminate flooring that was purchased from Nampa Floors. I had a few questions. They gave me excellent advice and helpful suggestions. They were extremely professional, yet very friendly.
Anonymous
3 years ago
Hello Donna,Thanks for this review of Torey and Nick! They are awesome and we're glad we were able to help out! Thanks!
5.0
Matt G.
3 years ago
Got new flooring throughout our entire house. Could not be happier with the flooring. Everything was so easy from the selection and measurement, to the tear out and install. Parker did a great job in helping us make selections and wouldn't proceed until we were certain we had found the right material. Parker is great and easy going to work with!! Couldn't recommend a better salesman or company to work with!! Thank you Parker and thank you Nampa Floors for your impeccable service and quality work!
Anonymous
3 years ago
Hi Matt,This is great to hear! We're so thankful for your business and glad we could help!
5.0
Lydia W.
3 years ago
I could not wait to write this review!!! My husband and I decided we NEEDED to update our 20 year old house and felt new flooring throughout would be the way to start.Fortunately; we went to the RIGHT PLACE 😅We met the nicest, most informed consultant ever!!!Carmen came to our home( on time 😃 ), took measurements and explained the process.Made an appointment to go to the showroom and pick out our carpet and LVP.She was able to work within our budget and because of that knew exactly what our choices were.Carmen gave us the excellent installing team of Joe and Jordan. They were TERRIFIC!! The floors are more beautiful than I could have ever imagined 👏.We had an issue on the day of installation and all I had to do was call Carmen; she calmly took care of it and took care of us.I can’t think of a better flooring team than NAMPA FLOORS!Thank you, Carmen; Joe and JordanBambi and Mark W.
Anonymous
3 years ago
Hi Lydia,Thank you for this great review. We're so thankful you chose Nampa Floors and Interiors! Carmen is fantastic and we're glad you had a great experience. Cheers!
5.0
Tamara S.
3 years ago
Beautiful carpet. Excellent service! Actually moved our date up because they had an opening sooner than expected. Thank you Margit for your kind attention!
Anonymous
3 years ago
Hi Tamara,This is awesome to hear! Thank you very much for your business and kind review of Margit. She is fantastic! Glad to hear the carpet worked out great. All the best!
5.0
Paul T.
3 years ago
I don't write reviews often, but wanted to leave a note about the fabulous experience we have had with Nampa Flooring. We have now had our entire flooring, carpets, fireplace, and upstairs countertops replaced by Nampa Flooring. At this point we are basically a Nampa Flooring house. Parker Albertson has been really great to work with through the whole process. He is very easy going and super knowledgeable. He was very patient with my many questions throughout the process, and just made everything easy. I will always look to Nampa Flooring first for any home remodel needs. Can't recommend them enough!
Anonymous
3 years ago
Hi Paul,This is so great to hear! We're glad you had a great experience working with Parker and making so many improvements to the home! Thanks a ton for your business. Cheers!
5.0
Britany F.
3 years ago
This was my second time working with Tammy from Nampa Floors and Interiors, and she was very helpful throughout the process. She helped me pick carpet for my last home, sharing good tips and experience.
Anonymous
3 years ago
Hi Britany,Thanks so much for this review. Tammy is awesome and we're so glad you trusted us with your business. Thanks!
5.0
Lisa K.
3 years ago
This is the first review I have ever written, but I wanted to make sure everyone knows what a great experience we had getting our kitchen and fireplace remodeled by Nampa floors. We worked with Parker Albertson, and I can not say enough nice things about him. He was very easy to work with, found solutions to our budget, and had a great vision for our project. He was there every step of the way, and always answered any questions we had very promptly. The team that worked on our remodel went above and beyond to make sure we were happy. The person who did our tile work was a true artisan. The end result is simply beautiful, and I wouldn't change a thing!!!
Anonymous
3 years ago
Hi Lisa,We're so glad your project went great and can't thank you enough for this great review of Parker and for trusting us with your business! Thanks so much!
5.0
Robert E.
3 years ago
So many choices!! Luckily there good people to help.
Anonymous
3 years ago
Hi Robert,Thanks for this great review. We truly do have a lot of options and strive to guide our loyal customers to what works best for them. Thanks for your business!
5.0
Teri W.
3 years ago
We had a great experience with Nampa Floors. Parker Albertsons took great care of us and we love our new carpet!! The whole process was pleasant and hassle free and we couldn’t be happier.
Anonymous
3 years ago
Hello Teri,Thanks so much for this great review of Parker. He is one in a million! We are so grateful for your business and glad everything went great. All the best to you and yours!
5.0
Luke G.
3 years ago
This place is awesome. Very helpful and friendly people. Travis Laughlin was our installer and he did a wonderful job. Even with two seams and some floor irregularities his finished product is awesome. Very courteous. Cleaned up and vacuumed! Thank you!
Anonymous
3 years ago
Hello Luke,Thanks for this great review of our team! We appreciate the candid feedback and you trusting us with your business. Cheers!
2.0
Rory F.
3 years ago
We used their in house financing and were forced to be a LATE fee PROIR to installation. They blamed Wells Fargo. Wells Fargo blames Nampa floors. Rediculous.
Anonymous
3 years ago
Hi Rory,Thanks for reaching out. We actually sent you money in the amount of the late fee payment. That was our means of making things right. Nevertheless, we hope the project worked out. Cheers.
5.0
Wayne
3 years ago
Great service from Carmen
Anonymous
3 years ago
Hi Wayne,Thank you for your kind review of Carmen! She is awesome! And thanks for your business!
5.0
Britanny D.
3 years ago
Margit helped us select just the right products for our home improvements. We are so happy with how they turned out! She was very knowledgeable about what would work best in our space. I would trust her with any project in the future!
Anonymous
3 years ago
Hello Britanny,Thank you for this great review of Margit! She is awesome and we're so glad you had a great experience. Thanks so much for your business!
5.0
Karen W.
3 years ago
Anonymous
3 years ago
Hi Karen,Thank you for your review! Cheers!
5.0
Gail F.
3 years ago
We highly recommend Nampa Floors and Interiors. Margit our salesperson was knowledgeable, PATIENT, and assisted us in our LVP journey. We are very happy with our new flooring and enjoyed working with Pavel and his installation crew. Our painters handled the baseboards and did a great job. All in all we are very happy with the results and would work with Nampa Flooring again. Thank you, David and Gail Foster
Anonymous
3 years ago
Hi Gail,This is great to hear! Margit does great work and we're glad you enjoyed working with her on your LVP project. Thanks so much for your business! All the best.
1.0
Pete C.
3 years ago
Very poor service. Constant non returned phone calls
5.0
John
3 years ago
Professional from start to finish. Our old floor was starting to break apart. Margit came and reviewed. she developed a two phase plan to remove inspect and then install new flooring . the installers she used were great. Thanks again Margit!!!
Anonymous
3 years ago
Hello John,Thanks for this kind review. Margit and the team are great and we're lucky to have them! Thanks for trusting us with your business!!!!
5.0
Carol K.
3 years ago
Parker Albertson at Nampa Floors was awesome to work with. We remodeled our house and are extremely happy with the service, professionalism, and quality of products we received. Parker was very knowledgeable in helping us pick out carpet, hardwood and tile flooring as well as quartz counter tops. He was able to answer all our questions and helped us work out timing with our contractors. We couldn't be happier with how things turned out and that we were able to find everything we needed in one place!
Anonymous
3 years ago
Hello Carol,This is so great to hear! Thank you for this review and for trusting Parker and our team with your extensive project. We're thankful for your business and hope to help again in the future! Cheers!
5.0
Gail F.
3 years ago
5.0
Jill S.
3 years ago
Bruce B. at Nampa Floors & Interiors was a delight to work with. He was very patient with me, as I started the process of looking at flooring last year then due to health reasons needed to put it on hold. I recently picked up where I left off with Bruce and with his kindness & understanding, I have made some flooring decisions & will finally have my new flooring installed soon. couldn't have asked for a nicer person to work with.
Anonymous
3 years ago
Hello Jill,Thanks for this great review of Bruce! He is truly talented. We're happy you've enjoyed the service and so thankful for your business. Cheers!
5.0
Edie H.
3 years ago
Bruce at Nampa Floors was fantastic to work with. He was very patient and answered all our questions - sometimes twice! We checked out several different flooring stores and kept coming back to Nampa floors for the quality we couldnt find elsewhere. Bruce gave us a great deal and Quality Flooring - Pavel's crew did an amazing job! Thank you Bruce - we absolutely Love our new floor! Ive attached some before and after pics ..
Anonymous
3 years ago
Hi Edie,This is so great to hear! Bruce is awesome and we're glad to have him. Thanks so much for your trust in our brand. We're glad your flooring project went smoothly and we hope you love your selection! Thanks again!!!
5.0
Jeff D.
3 years ago
We have had excellent service numerous times. Bruce has been incredible in helping us with flooring and tile for our remodel project.
Anonymous
3 years ago
Hi Jeff,Thanks for this awesome review of Bruce and the crew. We really appreciate your business and support of our goal to provide the best service possible. Cheers!
1.0
Josh W.
3 years ago
We have been using Nampa floors and interiors for a long time, in fact I had family who worked here. We TRUSTED them because of this. We set up to have our kitchen countertops redone by them, we met with a sales representative who did the measurements and gave us a bid, she was incredibly professional and punctual on everything. Since we trusted them, we allowed them to do the job while we were away for Christmas. We gave them a garage code to get into our house. Day one, they use the ring at our front door, they act as though they have no idea about using a garage code. We give them the garage code and they go inside. We find out not long after this, that they had cut the granite to incorrect measurements and so they leave. They also leave our front door OPEN, not unlocked, OPEN. Not only that, they left the garage door open as well (we closed it through our app). We had our parents come over to check the house who confirmed that the front door was open and the house was ice cold. We called our saleswoman who was in shock and embarrassed (that was all the sales department was during this whole thing). They returned to do the granite, during that time they flipped two different breakers while working, they did not notify us nor did they reset them. One breaker had our freezer attached to it, full of meat, including a large amount of wild game. The other had our refrigerator on it. They AGAIN left the door open (parents checked again) if we had not decided to cut our trip significantly short we would have lost all the meat in the freezer and everything in the refrigerator. Also, our furnace quit after the first day the door was left open. We had to borrow space heaters to heat our house up warm enough for them to install the tile when we came back. The two guys who did the tile were heaven sent, they were courteous, kind, and did an amazing job correctly the first time. The others treated our home with such absolute disrespect that we wanted to talk with the foreman of the granite shop. He didn’t wait for our meeting, instead he called my wife during the day and told her that she was being very emotional over this, she shouldn’t have gone out of town, this was a stupid thing to do. He also then stated that he KNEW that the workers had left the doors open and flipped the breakers (yet did nothing?). He then threatened her to pay the rest of our bill or else he would put a lien on our property. The remaining balance of our invoice was only five hundred dollars. Not once did he apologize, he treated my wife like she was garbage.We TRUSTED Nampa Floors, never again.
5.0
Trina N.
3 years ago
We couldn't be more happy with Tammy and her team. The carpet she helped us select is wonderful, her team were quite professional and did a superior job!! I definitely recommend them! 5 stars!!!!
Anonymous
3 years ago
Hi Trina,Thanks so much for your review. Tammy is great and we're lucky to have her. We are so glad to hear you love your carpet and we're thankful for your business. Cheers!
1.0
Josh W.
3 years ago
We have been using Nampa floors and interiors for a long time, in fact I had family who worked here. We TRUSTED them because of this. We set up to have our kitchen countertops redone by them, we met with a sales representative who did the measurements and gave us a bid, she was incredibly professional and punctual on everything. Since we trusted them, we allowed them to do the job while we were away for Christmas. We gave them a garage code to get into our house. Day one, they use the ring at our front door, they act as though they have no idea about using a garage code. We give them the garage code and they go inside. We find out not long after this, that they had cut the granite to incorrect measurements and so they leave. They also leave our front door OPEN, not unlocked, OPEN. Not only that, they left the garage door open as well (we closed it through our app). We had our parents come over to check the house who confirmed that the front door was open and the house was ice cold. We called our saleswoman who was in shock and embarrassed (that was all the sales department was during this whole thing). They returned to do the granite, during that time they flipped two different breakers while working, they did not notify us nor did they reset them. One breaker had our freezer attached to it, full of meat, including a large amount of wild game. The other had our refrigerator on it. They AGAIN left the door open (parents checked again) if we had not decided to cut our trip significantly short we would have lost all the meat in the freezer and everything in the refrigerator. Also, our furnace quit after the first day the door was left open. We had to borrow space heaters to heat our house up warm enough for them to install the tile when we came back. The two guys who did the tile were heaven sent, they were courteous, kind, and did an amazing job correctly the first time. The others treated our home with such absolute disrespect that we wanted to talk with the foreman of the granite shop. He didn’t wait for our meeting, instead he called my wife during the day and told her that she was being very emotional over this, she shouldn’t have gone out of town, this was a stupid thing to do. He also then stated that he KNEW that the workers had left the doors open and flipped the breakers (yet did nothing?). He then threatened her to pay the rest of our bill or else he would put a lien on our property. The remaining balance of our invoice was only five hundred dollars. Not once did he apologize, he treated my wife like she was garbage. We TRUSTED Nampa Floors, never again.
5.0
Katie R.
3 years ago
Carmen Lunstrum was great to work with at Nampa Floors and Interiors! She was patient and professional. The company did a great job of finishing and installing my new kitchen island countertop. I am really happy with the end result!
Anonymous
3 years ago
Hi Katie,Thanks for this awesome review of Carmen and our team! She is awesome! We're glad you love the countertops. Thanks again!
5.0
John S.
3 years ago
We were referred to Nampa flooring through our granite installer and were very fortunate to have Carmen as our associate. She was extremely helpful by understanding our taste for decorating and helped with the floor we picked out. Going off samples only can be a little scary. We are very happy with the outcome and the installation was excellent.
Anonymous
3 years ago
Hi John,We're so glad to hear you enjoyed working with Carmen. Thanks a million for your business. All the best!
5.0
Sandy F.
3 years ago
We do several rehabs per year and always enjoy working with Carmen on every job! Her design experience and expertise is very much appreciated. She always works with our budget and timeline, both of which are ever changing! The installers are always professional and courteous and always leave the work area clean. We had tried a couple of other places for carpet installation in the past, before we found Carmen at Nampa floors and our other experiences were less than awesome. Carmen makes each experience a great one. Thank you for everything Carmen!
Anonymous
3 years ago
Hi Sandy,Thanks for this great review of Carmen and the team! We appreciate your business. Cheers!
5.0
Travis F.
3 years ago
Carmen was absolutely amazing to work with. I walked into the Nampa office and wasn't sure what style of flooring or countertops I wanted. She helped explain the benefits of each and guided me toward selecting the best option for the style I wanted to have in my house. The installation ended up amazing - and Carmen came out to the house to help walk me through some panic moments as I debated if the colors I'd selected were right. Everything turned out amazing and I couldn't be happier.
Anonymous
3 years ago
Hi Travis,Thanks a ton for this review of Carmen and the team. We're blessed to have them. We are so happy you enjoy your floors and countertops and are so humbled to have done your work. Thanks again!
5.0
Javier H.
3 years ago
Anonymous
3 years ago
Thank you, Javier!
5.0
Erin B.
3 years ago
Margit was wonderful to work with. She patiently and good-naturedly answered all my questions (and I had a million of them). I was very nervous about the whole process as I'd never purchased flooring before, but she put me right at ease. She sent a fantastic team to install everything and it turned out beautiful! Thank you for providing service that was both personalized and personable. :)
Anonymous
3 years ago
Hello Erin,This is great to hear! Thanks so much for your candid feedback about Margit and the team. They are magic workers! We really appreciate your business and wish you all the best!
5.0
Pattie M.
3 years ago
Working with Margit on a countertop replacement was a delight. She had her job cut out for her as I only had one section of countertop that needed replacing and I wanted it to match as closely as possible to my existing countertops. Margit was undaunted and found me a piece of granite that works perfectly. Her customer service is excellent and help invaluable. I truly appreciated doing business with Nampa Floors and would highly recommend them.Just worked with Margit again, this time on a flooring project. Once again, she was excellent, gave fabulous advice and guidance. Love this lady!
Anonymous
3 years ago
Hi Pattie,Thanks for this awesome review of Margit! She is fantastic! We're so glad the countertops worked out and hope to help again. Cheers!
5.0
Terri B.
3 years ago
Parker @ Nampa Floors went out of his way to ensure our satisfaction...the flooring is beautiful...would highly recommend this company.....and please tell Parker, Terri sent you!
Anonymous
3 years ago
Hi Terri,Thanks for this review of Parker! He does an awesome job! We're happy to hear the floors look great. Thanks for your business!
5.0
Dolores S.
3 years ago
We bought an older house and didn't have time to remodel before moving but it became apparent on the first night that we couldn't stay in the existing bedroom due to 'doggie' smell. I found Nampa Flooring online and liked that they were a family-owned company and close by. I walked into the showroom and was greeted by Margit who took me through their available warehouse stock. When nothing worked for me she clued in to my taste preference and showed me what I wanted. Not in stock but we didn't wait too long and the results were so amazing that we decided to redo the entire house.The installation crew was great to work with, on time, polite and very careful of our home. They matched up the carpet pieces so the seams are invisible. Very pleased with their work, too.Next project was tiling and Margit had great suggestions for us, saving us the time of looking through endless tile boards. She understands design and was helpful in guiding us. She will help you too to get what you want.
Anonymous
3 years ago
Hello Dolores,Thanks for this great review! Margit is awesome and we're glad to have her. We're so glad your project went well and we were able to be a part of it. All the best to you and yours!
4.0
Brent H.
3 years ago
Margit was very courteous and helpful in selecting flooring and tile for our recent new home build. We received multiple helpful phone calls, emails and texts from her during our selection process and orders. The installation of carpet was thorough and expertly completed. Thanks Margit and Nampa Floors and Interiors.Brent... Eagle
Anonymous
3 years ago
Hi Brent,Thanks for this review! Margit and the team are great and we're happy you had such a nice experience. Enjoy the flooring and tile and again, THANK YOU!
4.0
Brenda H.
3 years ago
Margit at Nampa Floors and Interiors was great to work with in selecting tile and carpet for our new construction home. She is knowledgeable and has good input. If she doesn’t have an answer she works hard to find a solution. It was fun working with her. I highly recommend her for your design needs.
Anonymous
3 years ago
Hi Brenda,Thanks a ton for this kind review of Margit! She truly is talented. We appreciate you trusting Nampa Floors and Interiors with your business and hope to see you again. Cheers!
5.0
Lisa D.
3 years ago
From the moment we walked in the door at Nampa Floors, we felt taken care of. Carmen assisted us as we explored our option for LVP. We were given the time and space to match up flooring samples to our own kitchen cupboard color. We are very happy with the product we purchased and how it looks in our home. We'll certainly purchase from Nampa Floors again.
Anonymous
3 years ago
Hello Lisa,Thank you for your candid review of Carmen and our team! We're glad you had a great experience with us and we're so thankful you trusted us with your work. All the best!
5.0
Jake B.
3 years ago
We bought a home and needed to replace all the flooring. This was quite intimidating to my wife and I as we had never chosen out our own flooring. We did a lot of research and looked multiple places, but ended up going with Nampa Floors. We worked with Parker, and he was amazing. My wife went into the store a handful of times after we spoke with Parker as she had a lot of questions. This was a big project and we really wanted a quality product that would look well with the colors of the home. Parker was extremely patient and knowledgeable. He spent a lot of time helping us. He worked with us on pricing, which we greatly appreciated. The installers did a nice job, and we love the finished product. Parker is our flooring person if we ever need more in the future. Thanks to Parker, all of the installers, and Nampa Flooring.
Anonymous
3 years ago
Hello Jake,Thank you for your candid review of Parker. He is incredibly talented and we're so glad you had a great experience shopping for flooring with us. Thanks so much for your business and we hope to see you again! Cheers.
5.0
Lynn J.
3 years ago
When a leaky sink created a mess in my bathroom, Nampa Floors & Interiors turned it into a positive event in our lives! I decided I wanted a new undermount sink, which (yipee) just HAD to go into a new granite counter. Carmen Lunstrum made the experience absolutely painless! She helped me choose the right granite, then coordinated every last detail, from demolition to installation! Carmen made sure that I was informed of the schedule every step of the way, and the installers (from the template work through install) were so professional and fussy! It was a perfect headache free job, and I love the look in my "new" bathroom!
Anonymous
3 years ago
Hi Lynn,Thank you for your review of Carmen and the team! She is awesome and we're blessed to have her. We're so happy to hear we were able to create a great experience and countertop for you. Thank you for your business!
5.0
Susan P.
3 years ago
Bruce at Nampa Floors was terrific. From start to completion, he always was there for us but never pushy. The contractors that installed our new floors were excellent. So refreshing in this time of "excuses" to work with a company that excels in service. Thanks again Bruce and company!
Anonymous
3 years ago
Hello Susan,Thank you for this awesome review of Bruce and the team! We're so happy you were pleased with our service and quality. That's what we pray to be known for. Thanks again for working with us and all the best to you and yours!
5.0
Kimberly N.
3 years ago
Margit was wonderful to work with when we purchased carpet for our bedroom. Bruce and his son did an excellent job of installing the carpet cleaning up afterwards. We love our new carpet!
Anonymous
3 years ago
Hi Kimberly,Thank you for this great review of Margit and the team! They truly are talented! We're glad you love the carpet and we hope to be a part of your future projects. All the best from us at Nampa Floors and Interiors.
5.0
Brad D.
3 years ago
Michelle Dean was amazing to work with! I was impressed with her level of knowledge of the product I needed and her overall vision for my project needs as well. It was a great experience and one I hope to repeat on my next Honey-do. I highly recommend Nampa Floors and Michelle!
Anonymous
3 years ago
Hi Brad,Thanks for this kind review of Michelle and our team! We're glad things went so …Hi Brad,Thanks for this kind review of Michelle and our team! We're glad things went so well and can't wait to assist again. Thanks so much for your business. We REALLY appreciate it! Cheers.More
5.0
Kevin M.
3 years ago
My wife and I had Michelle Dean help us in our whole house remodel after another company didnt live up to their ads. Michelle helped us with flooring and allowed us to take many samples home to look at it in our lighting till we found the right one. We then set out to find just the right granite and we looked and looked. Michelle actually called us when more came in and we found just what we wanted. Michelle also helped us with the granite for our bathrooms as well as had her guys to do the floor install. When you go see Michelle you know you will receive the best help anyone could possibly do and she follows up with all the details i would give her 10 stars on a scale of 1-5.
Anonymous
3 years ago
Hi Kevin,Thanks a million for trusting Michelle and Nampa Floors and Interiors with your home remodel! Your business means the world to us along with this candid review. Cheers!
5.0
Mark J.
3 years ago
Michelle Dean helped me with getting my custom aircraft carpeting very accurately trimmed and rebound. Tough job, smoothly done!
Anonymous
3 years ago
Hi Mark,We're glad to have been able to help on this custom project. Michelle is great and it sounds like things went very smoothly. Safe flying!
5.0
Laura J.
3 years ago
Michelle Dean helped us pick a great carpet for our home. She was helpful, friendly, and easy to work with. We look forward to working with her for future flooring needs.
Anonymous
3 years ago
Hi Laura,Thank you for your carpet business! Michelle is truly talented and we can't thank you enough for this review! All the best.
5.0
Melanie M.
3 years ago
Michelle Dean was super to work with when we replaced the carpeting in our home. Very friendly and personable and very knowledgeable about the products. She helped identify the undertones in our stone and paint to coordinate the correct color of carpet. When there was a discoloration with one portion of the flooring after install, Michelle was prompt in her reply and action to get it fixed for us. Highly recommend Michelle and Nampa Floors.
Anonymous
3 years ago
Hi Melanie,Thank you for your candid review of Michelle and the team! They are awesome and we're happy to have them. We're very thankful for your business and hope to help again soon. Cheers!
5.0
Meghan E.
3 years ago
I am a licensed Realtor in Nampa, Idaho and have been in the business for over 10 years. It’s important to me and my clients to have someone in the flooring business that goes above and beyond. Parker Albertson is that guy! He’s professional, efficient, creative and always gets the job done so my clients are happy! I will continue to use Nampa Floors and Interior because of Parker!
Anonymous
3 years ago
Hi Meghan,Thank you for this awesome review of Parker and Nampa Floors and Interiors. We appreciate your continued loyalty and hope to be able to provide assistance with all future projects. Cheers!
5.0
ruben195
3 years ago
Hi Bruce, I wanted to thank you and your team. This place is a one stop shop. If your looking for variety at good prices this is the place. They really took their time in showing what I needed. I strongly recommend this place. Thanks again!
Anonymous
3 years ago
Hi Ruben,Thank you for your candid review of Bruce! We're thankful for his skills and hope to help you again in the future. From all of us at Nampa Floors and Interiors, thank you for trusting us with your business!
5.0
Tyler G.
3 years ago
We recently built our new dream home. My wife I choose to bring in Michelle Dean at Nampa Floors and Interiors (Nampa Store) opposed to builders normal contact for floors, countertops, tile showers and backsplashes as we had worked with Michelle on other projects and had been very impressed with her vision and customer service, which she did again. She took time with us in the show room and on site to make sure everything went smoothly. Even when we had a hiccup when the cabinets that were installed were too long for the piece of countertop we had picked out. Michelle went out over her way and found several options for us to look at and helped us pick out the perfect replacement.Thank You Michelle and Nampa Floors~Tyler
Anonymous
3 years ago
Hi Tyler,Thanks a ton for your review! We appreciate your business and trusting Michelle as well as our team. They are all great folks. We're humbled to have been a part of your dream home. Cheers!
5.0
Ruth K.
3 years ago
Michelle Dean is my go-to!! She is incredible at her job. You won’t find another energetic, efficient, and knowledgeable flooring and home specialist. She has handled several remodels for me and has always delivered on time frame, budget, and quality product. You can’t go wrong with having Michelle Dean on your side when building or remodeling!!
Anonymous
3 years ago
Hi Ruth,Thanks for your candid review of Michelle and the team's efforts. She and the team are fantastic and we couldn't be more proud. Thanks for your trust in our brand. We hope to help in the future. All the best!
5.0
R W.
3 years ago
Michelle was amazing in her patience and expertise! We did a whole home remodel. Granite countertops in both bathrooms and kitchen with new tile backsplash in those areas. New tile on the fireplace. New flooring in both bathrooms, laundry room and all main living areas except bedrooms. Even New baseboards throughout the house. She helped us pick colors and designs that best matched our style and flowed well. She even helped us remember little things you don't tend to think about, like grout colors and trim pieces. The installers were friendly and did a wonderful job! We will definitely be back when we build!
Anonymous
3 years ago
Hi R WR,Thanks for this review and all that business! Michelle does amazing work and we're happy to have her. Thanks again for trusting us and we hope to help again soon.
5.0
Idaho S.
3 years ago
Parker at Nampa Flooring was a great help when my water heater went out and damaged my bathroom floor. He was very friendly, professional, and knowledgeable. Brett did a great job installing the new floor. Brett was also very friendly and professional. Thank you for beautiful new floor.
Anonymous
3 years ago
Hi Kim,We're happy to hear an unfortunate event turned in to a positive one. Thanks so much for trusting Parker and the team to help out. We really appreciate it!
5.0
M K.
3 years ago
5.0
Chantal B.
3 years ago
Parker Albertson is great to work with! He is quick to respond to questions and always very friendly. He helped us update the flooring and countertops in our old house and now he is our go to person for our flooring needs in our new home.
Anonymous
3 years ago
Hi Chantal,Thanks so much for this review! We're so happy to hear you continue to spend your hard-earned dollars with Nampa Floors. Parker and the team are incredibly talented and we're lucky to have them. Thanks again and all the best!
5.0
Dee B.
3 years ago
Michelle at Nampa Floors and Interiors is simply the best! She worked so hard to make sure every choice for our new home was perfect and installed on time. We high recommend Michelle and Nampa Floors and Interiors.
Anonymous
3 years ago
Hello Dee,Thank you for your kind review of Michelle and our people. They really are our …Hello Dee,Thank you for your kind review of Michelle and our people. They really are our greatest attributes. We're thankful for your business and hope to work with you again in the future. Cheers!More
5.0
Donna M.
3 years ago
We recently did a full remodel of our house and Michelle was our designer. She was so easy to work with and helped pick out some amazing choices for our home. We couldn't be happier with her or Nampa Floors.
Anonymous
3 years ago
Hi Donna!Thanks for this review of Michelle and our team! We know remodels can be daunting. Our job is to take the stress and worry out of the equation and let our …Hi Donna!Thanks for this review of Michelle and our team! We know remodels can be daunting. Our job is to take the stress and worry out of the equation and let our customers trust in our reputation and craftsmanship. Customers like yourself are who built our brand-and we're more grateful than you could imagine! All the best to you and yours.More
5.0
Elisha L.
3 years ago
Amazing quality and prices!
Anonymous
3 years ago
Hi Elisha,Thanks for your kind words! They mean more to us than you know. We certainly try our best and appreciate that you had a great experience. Cheers!
5.0
Aileen H.
3 years ago
When it was time to redo a few out-dated areas of my home, all I really knew was that I wanted new countertops and backsplash. I didn't have a "vision", so to speak. I met with Alisa and we looked through Nampa Floors large assortment of options and styles. She was not only knowledgeable regarding the product, she also helped me visualize how different combinations would work and look together and had some fantastic suggestions (right down to my grout selection). I was able to come up with a combination that is completely "me" while still staying well within my price point. I LOVE my new kitchen! Thanks, Alisa!
Anonymous
3 years ago
Hello Aileen,Thank you for your candid review! Alisa and the team are amazing people and we …Hello Aileen,Thank you for your candid review! Alisa and the team are amazing people and we owe them all the credit. We're blessed to have been a part of your project and hope to be able to help again someday. Thanks so much and cheers!More
5.0
Hallie D.
3 years ago
My husband and I couldn't be more pleased with the service that Parker provided! He went above and beyond to make sure we were happy with our flooring/countertops. Definitely would go back to Nampa Floors in the future.
Anonymous
3 years ago
Hi Hallie,We're glad to hear you had a great experience! Thank you for your candid review of Parker and our team. He (and they) are awesome and really define who we are. Let us know how else we can help and thanks again!
5.0
Christina W.
3 years ago
We have had the best experience at Nampa Floors & Interiors! Our sales associate, Parker, was very patient with us as he explained our flooring options. He is very knowledgeable on the product Nampa Floors and Interiors offers and went to great lengths to make sure we were well informed and satisfied. We would strongly recommend asking for Parker when you visit Nampa Floors and Interiors! Very grateful that he was recommended to us!
Anonymous
3 years ago
Hi Christina,Thanks for your review! We can't stress enough how thankful we are for great …Hi Christina,Thanks for your review! We can't stress enough how thankful we are for great team members like Parker. And thank you for trusting Nampa Floors and Interiors. Reviews like this mean the world to us. All the best!More
5.0
Bradlee D.
3 years ago
Parker Albertson helped us get really nice flooring and countertops for an amazing price!
Anonymous
3 years ago
Hi Bradlee,Thanks so much for this review. We're so glad your flooring and countertops …Hi Bradlee,Thanks so much for this review. We're so glad your flooring and countertops turned out great. Parker does a fantastic job and we're happy he's a part of the team!! Thank you for trusting us with your business!More
5.0
Leslie W.
3 years ago
Michelle Dean is amazing. She is helpful, knowledgeable, timely and so nice. Gene and his team did a flawless job matching existing (from the 70's!!) hardwood, even lacing it together in beautiful french weave and accent inlay bordering so that my floor looks like it was done at the same time.I would highly recommend this team. They were impressive.
Anonymous
3 years ago
Hello Leslie,We are more than excited to hear your project went so well. Michelle and our …Hello Leslie,We are more than excited to hear your project went so well. Michelle and our team are incredibly talented and we're happy to hear you trusted us with your business. Thanks again and hope to see you soon.More
5.0
Keri B.
3 years ago
Michelle at Nampa Floors is sooooooooo AMAZING!!!!! She has helped design our entire remodel and really helped me visualize and know what I want!!! Thank you Michelle for all you do!!
Anonymous
3 years ago
Hi Keri,Thanks a ton for this! Reviews help so much and we're thankful you took the …Hi Keri,Thanks a ton for this! Reviews help so much and we're thankful you took the time. Can't wait to be a part of your next project and thanks again for working with Nampa Floors and Interiors and Michelle!More
5.0
Amy Y.
3 years ago
Michelle Dean at Nampa floors was awesome to work with! She answered all my questions and I never had a problem of getting ahold of her. She was very professional, knowledgeable and friendly. Would definitely recommend contacting Michelle at Nampa Floors to all my friends and family!
Anonymous
3 years ago
Hi Amy,Thanks a million for your candid review of our team. Michelle is an important …Hi Amy,Thanks a million for your candid review of our team. Michelle is an important part of our business and we're so thankful for not only her efforts, but your trusting our business. All the best to you and yours!More
5.0
Melissa D.
3 years ago
Tammy at Nampa Floors is great to work with! We worked with her remotely and she was always in touch with us to make sure the work got completed on time before our move in date. The work itself is great, couldn't be happier with the floors. The carpet and refinished hardwood exceeded expectations. Plus Tammy helped with paint suggestions to match everything. Had a great experience, thanks Tammy!
Anonymous
3 years ago
Hi Melissa,Thanks you for this review! Tammy and our team are truly talented! Candid reviews help us so much. We're happy you trusted Nampa Floors and Interiors with your project and hope to be a part of your next one. Thanks a million!
5.0
Boy M.
3 years ago
Michelle Dean at Nampa Floors (in Nampa) was incredible to work with! First time building a home and she helped us find the perfect flooring, tile, and laminate for the entire house. When hiccups came our way (due to other contractors), as they always do with big projects, she made it all come together seamlessly. We have been in our home almost one year now and all the products are holding up very well and look gorgeous!
Anonymous
3 years ago
Hello,Thanks you so much for your review. Michelle and the team are truly talented. We truly believe our people define our brand and we're happy to hear you had a great experience!
1.0
UnNamed F.
3 years ago
No communication with anyone. The designer is horrible and just tells you what you want to hear. Once things are being done it's not like we were shown or told. Talked to our neighbor down the way and they had the same problem! Ask for someone besides Tamara! She has NO IDEA WHAT SHE IS DOING!!!
Anonymous
3 years ago
Hello,We are saddened to hear you had a poor experience. We value your candid feedback …Hello,We are saddened to hear you had a poor experience. We value your candid feedback and strive to improve where we have fallen short. Rest assured, your words have been noted. Blessings to you and yours.More
5.0
Melissa H.
3 years ago
Highest prices in the Treasure Valley. They have a huge selection, big overhead and high prices. Employees are super friendly and knowledgeable.
Anonymous
3 years ago
Hello Melissa,Thank you for your review. While we aren't the least expensive full service …Hello Melissa,Thank you for your review. While we aren't the least expensive full service provider in the market (and that's certainly not our goal), we've found our pricing to be competitive for the services we offer, and even a little less compared to our competitors who offer similar products and high levels of customer service. Feel free to drop by sometime. I'd love to talk about your next home project with you and explain what makes us truly unique.Cheers!More
5.0
Sandi F.
3 years ago
Parker is an outstanding person with attention to detail and listens to the desires of the client.
Anonymous
3 years ago
Hi Sandi,Thanks a million for your kind review. Parker and the team are fantastic people and we appreciate your business!
5.0
John R.
3 years ago
Anonymous
3 years ago
Hi John,Thank you for your review and for your business!
5.0
Kelly R.
3 years ago
Anonymous
3 years ago
Hi Kelly,Thank you for your kind review!
5.0
Aaron S.
3 years ago
We bought over 1000 sq. feet of flooring from Nampa Floors. While loading it into the back of our suburban the fork lift bumped the door causing some damage. The manager asked me to get a couple estimates. They covered the repair costs. After a few days we not only had a beautiful new floor but our suburban was repair. I'm glad they are a stand-up company with great customer service.
Anonymous
3 years ago
Hi Aaron,Thanks for your candid review! Our business was founded on integrity by many …Hi Aaron,Thanks for your candid review! Our business was founded on integrity by many great folks who came before us and, while we certainly aren't perfect, we believe in doing the right thing. Thank you for your trust and we look forward to helping you again in the future. All the best to you and yours!More
5.0
Brian G.
3 years ago
I worked with Bruce Boucher at Nampa Floors & Interiors and I had an excellent experience! Bruce is very friendly yet completely professional, and did a very nice job of helping me find the right flooring. After the flooring was installed, Bruce followed up to make sure I was 100% satisfied. During my flooring installation, when it was discovered I had some damaged subfloor, Bruce referred me to a contact of his who did a very good job of repairing the floors. I feel that this company gives you excellent customer service, good pricing, and they stand behind their products and installation.
Anonymous
3 years ago
Hi Brian,Thanks a million for your review and for trusting us with your business. We really appreciate it!
5.0
Kelly J.
3 years ago
Anonymous
3 years ago
Hi Kelly,Thank yo for your review and your business. Happy New Year!
5.0
Reece H.
3 years ago
Very pleased with Parker and the team at Nampa Floors and Interiors. Our countertops were installed timely and the prices are very reasonable.
Anonymous
3 years ago
Hi Reece,Thanks so much for this review! We're happy to hear your experience was a great one and we hope to help again in the future. Best wishes to you and yours!!!
3.0
Stephanie T.
3 years ago
Anonymous
3 years ago
Hello Stephanie,We'd love to hear how we could have improved and provided you with a better experience. Please feel free to reach out should you feel inclined. …Hello Stephanie,We'd love to hear how we could have improved and provided you with a better experience. Please feel free to reach out should you feel inclined.Respectfully,Kyal Wilson208.703.8109kyal.wilson@nampafloors.comMore
5.0
Jeri H.
3 years ago
We were in the process of getting our house ready to sell and our carpet installers fell through. I was given Parker at Nampa Floors phone number. He was very helpful and scheduled us within the time frame we needed and found us the carpet we needed and at a cost the worked for us. The installers were also very helpful, professional and did a very nice job. I would give Nampa Floors a 5 star review! Very happy with our experience with them!
Anonymous
3 years ago
Hi Jeri,Thanks for this review. We're so glad you had a great experience with Parker and the team! Thank you to the moon and back for trusting Nampa Floors and Interiors. Best wishes to you and yours.
5.0
Leslie A.
3 years ago
It was a pleasure working with our salesperson Rob. He was terrific. Everyone is very friendly and helpful. My husband is a retired contractor. We have worked with numerous tile, flooring, etc. companies over the years and I can say without hesitation Dillabaughs is on the top of our list as a company that we highly recommend.
1.0
Latosha W.
3 years ago
I would give them no stars if I could. Their driver hit my new house and they will not admit to their mistake. I was here not even 24 hours prior to their delivery and my house was fine.. I just spent $15,000 on my new flooring and now have to spend $5000 to fix my house. I will never use them and will never recommend them to anyone. Go somewhere else if you are looking for good honest people.
5.0
J S.
3 years ago
We appreciate the efforts of Nampa Floors in helping us after a water damage issue on wood floors. Parker was helpful in arranging and Dave was excellent in installing. So glad there was a match to our flooring. We have used Nampa Floors before — and will again. Just hopefully under more fun circumstances!
Anonymous
3 years ago
Hi,Thanks for this candid review! We're so happy you enjoyed working with Parker and that he was able to assist during a challenging time. Best wishes to you and your!
5.0
Julia J.
4 years ago
Bruce was great to work with. We were able to get exactly what we wanted at a price point that fit our budget. The installers were on time, organized and professional! Thank you for a great experience.
Anonymous
3 years ago
Hello Julia,Thanks a million for the review! We're so glad you had an awesome experience. We are so humbled you trusted us with your business and hope to help you again in the future. Thanks a ton!
5.0
DiAnn B.
4 years ago
Anonymous
3 years ago
Hi DiAnn,Thanks for the review!! Bruce and the team are great people and we owe so much to them. Best wishes to you and yours and we hope to help again in the future!
2.0
Don S.
4 years ago
5.0
Sam K.
4 years ago
Working with Parker was great. Everything was done exactly how we wanted and very professional. We are very happy with all the services that were provided and would recommend Parker and Nampa Floors to anyone.
Anonymous
3 years ago
Hi Sam!Thanks for the great review! We're so glad to hear your experience was a good one. Thank you for trusting us with your business!
4.0
Mark E.
4 years ago
Dealing with the sales staff was delightful and the installation crew that showed up was clean and professional. We are very happy with our new floors. The lack of a 5th star comes from the installers not showing up on the scheduled day (apparently they are outsourced and not employees of Nampa floors), and the installation was rescheduled.
Anonymous
3 years ago
Hi Mark,Thank you so much for your candid review! We're very thankful for your honest words and hope we can continue to get better-in scheduling and other areas. We'll keep working on that and hope to earn your future business. Best wishes to you and yours.
5.0
Kenyon Y.
4 years ago
Toby is the absolute best!! He was patient, and really took the time to make sure we were getting what we wanted. When the warehouse could not find our order he went out of his way to find it and personally deliver it. These are not normal things a salesman does. For Toby they are! That's why Toby deserves a raise, praise, and the recognition that hes earned. I will forever recommend Nampa Floors & interiors, Because of Toby's loyalty and devotion to his customers.
5.0
Nicol C.
4 years ago
Glenn Kelley helped us with our new carpet in our home. He is the BEST! We appreciate his honesty and patience while we made our decision. I would highly recommend him and Nampa Floors.
Anonymous
3 years ago
Hi Nicol,Thank you for your kind review. We appreciate you trusting us with your business!
5.0
Debra L.
4 years ago
Our experience working with Carmen Lunstrum with Nampa Floors and Interiors was very positive. She is friendly, professional and she has exceptional knowledge of the products. She went above and beyond trying to help us find the carpet we were interested in. She is an exceptional asset to the company and I would highly recommend working with her. If anyone would like a referral we would be more than happy to share our experience in more detail.
Anonymous
3 years ago
Hello Debra,Thank you so much for your review! Carmen and the rest of our team are fantastic people and we are blessed to work with them. Thank you for trusting us with your business!
1.0
Phill L.
4 years ago
What a waste of time. I had them come out for a quote to tile my whole first floor. I waited almost two weeks for a quote, when they finally emailed me saying they couldn’t do the work. What a terrible experience.
Anonymous
3 years ago
Hi Phill,I am absolutely baffled at the lack of service you received with our organization. I would greatly appreciate the opportunity to learn more about how we fell so …Hi Phill,I am absolutely baffled at the lack of service you received with our organization. I would greatly appreciate the opportunity to learn more about how we fell so short of meeting your flooring needs on this project. If you ever want to have a conversation about what went wrong, I'd love to get the whole story to make our business better. Thanks for your honest review.Kyal Wilson208.703.8109kyal.wilson@nampafloors.comMore
5.0
Liam G.
4 years ago
Anonymous
3 years ago
Thanks for your review, Liam!
5.0
Kayla H.
4 years ago
I worked with Tammy. She helped me stay within budget and get a great quality floor. The installation was quick and professional.Service: Refurbishment
Anonymous
3 years ago
Hello Kayla,Thank you for your candid review of Tammy and our team. We really appreciate your business and hope to help again soon!
5.0
Aaron P.
4 years ago
Anonymous
3 years ago
Thank you for your review, Aaron!
2.0
Jamie C.
4 years ago
Anonymous
3 years ago
Hello Jamie,Thank you for your candid review. If there's any way we can learn how we could have improved in this situation, we'd love to hear why your experience could have been better. Best wishes to you and yours.
5.0
Candice L.
4 years ago
I’ve been a homeowner for over 45 years & have bought a lot of carpet in my life. Working with Tammy Preston at Nampa Flooring was, by far, my best experience to date. After reviewing & comparing several options in this area, Tammy & Nampa Flooring won my business! They ended up having the most choices, the best quality, the best value, the best shopping facility, and, hands down, the best service!Not only was I met with Tammy’s low/no pressure salesmanship & friendly demeanor, she implemented the Covid safety standards. The store was open, bright, & very appealing with many large area floor samples to get a better view of some of their many products. The individual associate work areas were also open & everyone was inviting, personable, & professionally dressed. And the store provided outside & inside hand sanitizers with masks & gloves available just inside the front door.I made 2 trips to the store to finalize my choice & Tammy also came to my house twice; once to measure; & then again to check on the process of the installation. She even brought me a sweet bouquet of flowers (in my accent color) to wish me happy birthday. This carpet was a 71st birthday present to myself.The 3 installers were all so polite to me & did an excellent job! Although moving my bigger furniture pieces was an extra minimal fee, it was worth every penny! They were extremely careful how & where they moved my furniture & made sure everything was put back where it belonged. And they also made sure all my electronics were reconnected properly.And finally, the best part of the experience is that the carpet & pad I purchased were exactly what I wanted; super soft fiber, yet durable; stain resistant; & “yummy” to walk on! I’m so very pleased that after all the hard work of researching online, checking with a lot of neighbors & driving around to other places trying to find someone qualified with experience to talk to, that I stuck with it until I found Tammy at Nampa Flooring. Once I hired them, they turned this big daunting project into an unexpected happy & exciting experience! I honestly couldn’t be happier!I wrote this review to thank them & promote their business because I feel they’re worthy of the praise. I also hope this saves other shoppers from spending as much time as I did trying to find an experienced & knowledgable (& very nice) sales person, representing good quality products for competitive prices. Did I mention they underbid Home Depot by about $1,000 because Tammy didn’t try to oversell me. I found that the 2 local big box stores might offer “free” installation or other perks but, in my opinion, their per square foot costs are inflated to make up the difference & the reps are spread really thin between customers & selling other products.Thanks again Tammy!
Anonymous
3 years ago
Candice-Thank you so much for your detailed review! We are so grateful for your business and honored you chose Nampa Floors and Interiors.
4.0
Ali H.
4 years ago
Nampa Floors was great to work with, specifically Tammy Patterson. They were efficient and the job was completed quickly. We also felt the pricing was fair. Our floors look great! We would recommend their service, our only concern was a lack of clean up after installation-- but nothing major.
Anonymous
3 years ago
Hi Ali, we are so grateful for your candid review and happy you enjoy the floors! We'll be sure to remind the team about cleanup in the future. Best wishes to you and yours.
5.0
Lori S.
4 years ago
5.0
Shanna C.
4 years ago
Very pleased with Nampa Floors for their quality, trustworthiness and attention to detail. My sales rep / coordinator Heidi was so helpful, made sure the job got done, and was always available for questions. She fixed a minor error like a rock star and fulfilled her promise. ⭐️ Also Big Boy Movers was so helpful in getting things moved around before and after the job. Very affordable , super friendly and efficient. Super happy with your work !!!! Thank you 🙏
5.0
Brea R.
4 years ago
Very satisfied with my floors my sales person carmen went up andBeyond to take care from start to finish two thumbs up. brea
Anonymous
3 years ago
Thank you very much for your review, Brea! We are honored to have helped and thankful for our fantastic team.
5.0
Karla S.
4 years ago
5.0
Neva G.
4 years ago
5.0
Cindy W.
4 years ago
LaBron was great to work with. Very positive. COVID caused a couple of bumps in materials supply chain, but the end result was great. LVP and carpet installed. All the installers were adept at what they installed. Shout out to Nick and crew and Pavel. Stairs are not easy to do in LVP, yet it turned out beautifully.I went to 2 other places to inquire about installation on stairs, and this was the only firm that said it could be done! I think installers are so good at their craftsmanship that they are booked way out.Thank you!
Anonymous
3 years ago
Hi Cindy, Thank you so much for your review. We are pleased you had a great experience at Nampa Floors and Interiors. Thank you for trusting us with your business.
1.0
Lisa T.
4 years ago
We just left the parking lot. Drive 35 minutes to get there after checking their website about their CoVID policy. The website does not tell people is that they require you to wear a mask to enter their storeroom. Since I am not sick and can respect the 6’ safe distancing mandate, I don’t plan on wearing masks. They just lost a 3200 SQFT carpeting order because of this policy. I will STAY HOME if I am sick.
Anonymous
3 years ago
Hi Lisa-Thank you for your candid response. We are saddened to hear you don't agree with our policies. While we wish we could have helped you in some way, we feel that our mask protocol is designed to help ensure staff, customers, and …Hi Lisa-Thank you for your candid response. We are saddened to hear you don't agree with our policies. While we wish we could have helped you in some way, we feel that our mask protocol is designed to help ensure staff, customers, and everyone's family's stay safe and healthy during this time. Best wishes to you and yours and we hope to be able to assist you in the future.More
1.0
Marvin R.
4 years ago
5.0
Lupita M.
4 years ago
5.0
Nicholas G.
4 years ago
5.0
Kathy R.
4 years ago
Great experience and wonderful installers! They couldn’t have done anymore than they did
5.0
CJ M.
4 years ago
This team is a local community asset and a stellar team to work with — we found ourselves in a crunch trying to have flooring changed on a tight timeline — in sharp contrast to big box stores - Nampa floors listened to our needs - mobilized quickly to get measurements and presented great options - they considered our price points and Parker went above and beyond waiting for us to come in to complete paperwork... if you’re needing to complete a home improvement project — do yourself a favor and start with this team - you’ll be glad you did — we were ... 😃
Anonymous
3 years ago
Thank you for your kind review, Cindy. We're pleased that you had a great experience and thankful for your business.
5.0
Robert D.
4 years ago
1.0
Tony D.
4 years ago
Over priced - quoted me $7,800 for floors and then removed $700 once I called out that they were charging $700 to install foam underlayment, bringing the total to $7100. Home Depot came out and measured/quoted and came in at $4800, and that was for comparable flooring at the same price point. We had a similar experience with price per sq/ft on our counter tops with them too.
5.0
Amelia P.
4 years ago
1.0
Cat D.
4 years ago
5.0
Sherry M.
4 years ago
From ordering to installing, Nampa Flooring was awesome. Our installation consisted of stairs and concrete. Nampa Flooring came in and left the house in perfect condition. We had a lot of carpet put in and they finished in one day. I would refer Nampa Flooring every time.
5.0
M
4 years ago
Great service,honest answers
5.0
Jessica T.
4 years ago
5.0
Michael H.
4 years ago
The guys from Nampa Floors and Interiors did an excellent job adding new flooring to my hall way and refinishing my kitchen and dining room. They were on time and explained the entire process for my floors. They made sure that I understood the requirements for allowing the finish to cure. They were meticulous in cleaning up after the job. That, I appreciate very much. Great job guys.
5.0
James L.
4 years ago
Great job and fast service.
4.0
josh s.
4 years ago
5.0
Toby D.
4 years ago
Awesome environment great people highly recommend going to nampa floors if you're looking to do a remodel or new build!
4.0
Arthur G.
4 years ago
big store tremendous selection, a bit on the spendy side so we stuck with lowes, cheaper,, great quality carpet and free install on carpet with only $600 purchase and 89¢ sq ft on install of hardwood
4.0
Isaac G.
4 years ago
Big selection of all types of flooring, countertops and lighting systems. Jeremy Franklin is a great salesman to work with!
5.0
Joshua M.
4 years ago
5.0
anton b.
4 years ago
1.0
Heather M.
4 years ago
Be aware of Christopher odiaga, he contracts out of nampa floors. He just recently got out of prison for attempted rape/ aggravated assault, indecent exposure on a woman. He’s currently charged with felony assault on prior his prior girlfriend. Be careful whom you choose to come into your home
1.0
Heather M.
4 years ago
Christopher odiaga contracts out of nampa floors, he works for Granite Innovations. Please be aware of him, he is a very violent man, he just got out of prison for sexual abuse on a woman. He recently is charged with felony domestic battery on prior girlfriend and pending charges for the death of their unborn child
1.0
Josh B.
4 years ago
Any mistake on their part, they put it all on the customer. Every bit of it. They have take a direction that is their own profits in mind. Unable or willing to meet in the middle On any unique situation and immediately go to an 11 word disclaimer, they seem to swear By, that it’s All on the customer
5.0
Kathy T.
4 years ago
Thank you to Michelle for helping me choose my flooring and to Mike and Cole, they did an EXCELLENT job of installing my flooring, I would highly recommend them. Thank you all!
5.0
brent h.
5 years ago
Wonderful experience from the beginning. Great company to deal with from start to end. Could not be more happy from all aspects. Highly recommend.
1.0
Jean D.
5 years ago
Made an appointment for Thursday, October 10th at 1:30pm with Kimberley. she called said they were short staffed, wanted to reschedule for Saturday early am. I Had Sprinkler people scheduled. she said she would come 3-3:00. That was a no show. My husband couldnt wait around. 🤔
5.0
Vonnie W.
5 years ago
My friend, Mel Seward, and I highly recommend Nampa Floors! We purchased some amazing wood for a shiplap wall and we received amazing service from Josh at the Clearance Center! He was friendly and SO helpful! The wall turned out great!
1.0
Honolulu
5 years ago
Went to nampa flooring to buy a piece a marble for a vanity and was quoted 300 dollars for the piece with edges and holes cut for a vessel sink for no additional cost and happened to go by there discounted remnants showroom downtown nampa and found a piece of the same stuff for 175. Called and spoke with Parker who tried to tell me to cut and do the holes on that remnant piece it would be 275 dollars so I asked why it’s 300 for a brand new piece or 275 for a used piece requested a manager and was told the don’t finish for free. Just got ran around in circles. They were just unwilling to get rid of remnant that will obviously never sell as it has holes cut in already and help them and me out for discounted cost for used piece of marble. I would never recommend a company solely interested in making money alone! Won’t be going back there ever!
5.0
Emily K.
5 years ago
5.0
stephen c.
5 years ago
5.0
Glends. T.
5 years ago
Very helpful.
5.0
Amy S.
5 years ago
Nampa Floors and Interiors did an amazing job for us! We came from out of state, Stacy Shelton made it very easy and she was accommodating with our busy schedule, she was professional and welcoming! Nampa Floors and Interiors was able to get our new flooring in before we moved into our new home which made our move in process flow smoothly! Josh and his crew were professional, courteous and even cleaned up daily after they were done for the day! I would highly recommend Stacy, Josh and Nampa Floors and Interiors for any job and I will be calling them for any future jobs we have! We can't thank you enough!
4.0
Duane S.
5 years ago
1.0
Jordan S.
5 years ago
I honestly would not recommend this place Although everyone was nice to deal with and had good products. Until I question their measurements and asked for a second measurement from a different person who, also worked there stood us up. I was told I don't know how to measure but in fact their measurements were off. we had another bid from a different place They were twenty Square yards yards over. I don't like being taken advantage of and feel like I'm gonna get screwed
4.0
Jerry J.
5 years ago
5.0
Stan k.
5 years ago
5.0
Andrew B.
5 years ago
Great place, huge variety of materials for the whole house, excellent service.
1.0
PaintNSip A.
5 years ago
Poor customer service. Came in to find a match to my floor and Parker Albertson came to offer me help. I asked him what the difference between the types of flooring and he treated me like I was an idiot. He then pointed to the floor samples I could look at and instead of helping me find a match to the color I had, he walked away. He acted like he couldn’t be bothered. Not buying from here for that reason alone.
5.0
Crystal W.
5 years ago
5.0
jessy w.
5 years ago
5.0
Cynthia M.
5 years ago
5.0
Nicole A.
5 years ago
Seth in Boise was my salesman and was excellent! All the installers were awesome. Great service and beautiful new floors. Highly recommend Nampa floors!
1.0
Coney R.
5 years ago
get an employee who will care
3.0
Caleb B.
5 years ago
5.0
Marcus E.
5 years ago
1.0
Mel M.
5 years ago
Came in asking about the $500/room with installation billboard, they quoted us $4k+ for 800sq ft, and they only gave us one option on the floor... I'm not a math genius but that doesn't add up... Will not be doing business with them.
5.0
LaTisha S.
5 years ago
We had a Good experience with Nampa flooring. They were quick and reliable. The staff was friendly. The contractor we had lay the carpet was Great! Would recommend them to friends or family.
5.0
Robert R.
5 years ago
We looked at a lot of stores in the area, from Discount dealers to big DIY box stores. We decided to go with Nampa Floors because of Parker. His level of customer service and knowledge of the products was better than any place we went. He was willing to call product reps to get information he didn't have, and he kept in touch on the delivery status of ordered materials so I didn't have to keep calling. And when we had an issue with some of the product being damaged in shipping, there was no hassle getting it resolved. I would recommend Parker for a good experience in shopping for flooring.
4.0
Carla J.
5 years ago
5.0
Heather B.
5 years ago
I couldn't be more pleased with my recent experience with Nampa Floors and Interiors! Customer service does exist and I found it here! Parker and his team were excellent through the entire process: choosing my new flooring, measuring, scheduling, demo, install, follow up...amazing! I LOVE my new floors and highly recommend Nampa Floors & Interiors!
4.0
Ben B.
5 years ago
There are a TON of flooring options here. You can choose from carpet to vinyl to laminate flooring. My observation was that their prices were on the higher side, but the quality also seemed to be very good. The showroom is very large and roomy, so you're not stepping on other people as you shop.
1.0
Joseph L.
5 years ago
5.0
Preston S.
5 years ago
These guys are the real deal, and Parker was awesome! It was great working with him. The service they offer is far better than anyone else around!
5.0
Stephanie F.
5 years ago
5.0
Nicole R.
5 years ago
I went to look for kitchen tile backsplash and there were tons of options and everyone was helpful.
2.0
Matt
5 years ago
Nice but I feel like it is overpriced. Can definitely find less prices elsewhere.
4.0
Lauren L.
5 years ago
Very helpful and price is as good as anywhere.
5.0
Gare D.
5 years ago
Great store. We went in to buy tile for our backsplash, and they had a huge selection. Parker did a great job showing us around and eagerly gave his input. Will go back for sure.
5.0
Ros N.
5 years ago
You carpeted my House 21 years ago and put flooring in bathrooms laundry room and KITCHEN .NEEDLESS to say It needs done again .BUT I'M RETIRED AND ON FIXED INCOME Roseee Kranz
5.0
Patrick H.
5 years ago
5.0
Kirsti S.
5 years ago
Noticed the remnants sale in marketplace on Facebook. Went to the clearance center on 2nd street and found a beautiful remnant for my sewing room. Arturo is who you want to work with! Very pleasant and was so helpful! He even re-rolled the 12 foot remnant to fit in my PT Cruzier! Thank you Arturo for being the customer service champion!
5.0
Christi L.
5 years ago
This is a great store with an awesome selection and super good prices! Josh was patient and helpful! He’s not pushy but there to help! Thanks Nampa Floors and Interiors on 2nd Street in Nampa! And thanks Josh!
5.0
Lyndi B.
5 years ago
What a beautiful store! Their selection is almost overwhelming with all the options. We really like the quality of flooring options Nampa Flooring has. And being able to see each selection in such a large sample piece was really helpful in choosing what would look best in our home. Parker helped us pick from all the options that would best suit our needs and we are really happy with the look and quality. Our product came in quickly and was loaded in our truck with ease. I definitely recommend visiting Nampa Floors before making any final suggestions on flooring.
5.0
Evan L.
5 years ago
The whole team is Awesome! Always kind and courteous and ready to help!
2.0
Robert R.
5 years ago
Never purchased product their as the sales staff treated us badly. Never will go back or recommend. Their are other businesses that treat customers with respect.
5.0
Korina P.
5 years ago
5.0
Brian B.
5 years ago
I highly recommend nampa floors and interiors, they assisted us in finding the most perfect flooring for our laundry room and bathroom, it was cost efficient, durable and exactly the look we wanted plus easy to install ourselves! Parker Albertsons was especially great to work with and made sure we found just what we were looking for!
5.0
Slavik T.
5 years ago
1.0
Christina H.
5 years ago
4.0
Lee R.
5 years ago
5.0
Jeff H.
5 years ago
Beautiful showroom, excellent products, and outstanding customer service.
5.0
Susie C.
6 years ago
First class service and quality products..Jeremy was awesome in helping with selections and all the facts behind his products. He is and awesome young man. Just finishing up building our dream home (JohnCotner Builder) and the choices are coming together PERFECTLY!!!!!!!!!!
5.0
Pennie C.
6 years ago
Parker Albertson was great to work with. I love my floors
5.0
Lance Y.
6 years ago
(Doing a review for my parents that lack in their interweb skills.) We have beautiful carpet in our home! We want to thank Parker, our salesman, for his professional, courtesy, taking the extra steps, and for being reassuring. We also want to thank Bill Reid, the carpet installer for doing a beautiful job. Both Parker and Bill have wonderful work ethics and it was our pleasure to work with both of them at Nampa Floors and Interiors!
5.0
Sheri C.
6 years ago
We want to thank Jon at your Nampa location for helping us make choices for our flooring needs. Also, the 3 carpet installers were very quick, efficient and left the place very clean. Thanks so much! We will likely use your store and services for our next project and recommend your services to others.
5.0
Jennifer H.
6 years ago
All I can say is Theresa Dines at the Nampa location is my hero . She is amazing with all our builder clients as well as my builders . Her customer service is way way above what is required for her position . With out her clients would over spend or get over whelmed and she was always great at making a home beautiful with out spending tons . Can’t say enough about her !!
5.0
Stevi R.
6 years ago
We LOVED working with Nampa Floors and Interiors when building our new home! From the very first consultation to the actual install of our flooring/lighting and everything in between was an AMAZING experience. We had very specific ideas in mind, and Jeremy and Toni spent hours helping us find just the right products. We are so grateful for their help and patience through out the process. I would recommend them 1000 times over!
5.0
John K.
6 years ago
5.0
Mervin H.
6 years ago
So far so good!
1.0
Jackie S.
6 years ago
their employees are thief's. walked in my bedroom while I was asleep. suppose to be fixing the floor in the kitchen. dont use them.
Nick C.
6 years ago
Hello Jackie. My name is Nick, I am the manager of our Maple Grove Location. We take allegations of Theft seriously. At this time, no manager has been contacted by you. Please note that a quick review of my system does not show a job for a Jackie Shook or the last name Shook for any customer of ours. I am also feeling confused as a review of your facebook page shows that you currently live in Indio, California (that information may be incorrect). Please reach out to our Maple Grove Office immediately for a resolution to your situation. 208-376-6363
Nick C.
6 years ago
Jackie, i cannot help you if you do not reach out. I can see your frustration, but i cannot verify anything. Please let me know what account your purchase would be listed under. As i stated in my original comment, I am confused. No one stated your were.
Nick C.
6 years ago
For anyone reviewing this post and comments: I did have the opportunity to speak with the client, Jackie, this morning. Her allegation of Theft is from 5 years ago. I have reviewed our Contract Archives and still find no contracts with Sun Roc Corporation, Jackie Shook or the Address she provided. I searched from 2009-2014 in case the dates were wrong. Through discussion with Jackie, I can verify she felt violated, however, she cannot verify anything was stolen and did not file a police report. She stated she called our Boise Office 5 years ago, but cannot recall which Boise office or whom she spoke with. Again, Nampa Floors take allegations of Theft seriously. Anyone reading this that experiences theft in their home should immediately contact the police to file a report and should do so before contacting the company performing the work in your home. Unfortunately there is no way to resolve this complaint.
Jackie S.
6 years ago
O course they didn't find anything. They swept it under the rug. Yes I called nampa, i spoke with an older gentle man. My husband called them. And so did the property manager. Yes it happened 5 yrs ago. And the property manager ask us NOT TO FILE A REPORT WITH THE POLICE. SO I DIDN'T. NICK CAN CLAIM WHAT EVER. THE FACTS ARE TRUE. THERE WAS NO REASON FOR THEIR EMPLOYEE TO COME DOWN THE HALL AND ENTER MY BEDROOM. THEIR WORK WAS IN THE KITCHEN. LIKE I SAID THIS GUY HAD DONE THIS BEFORE AND HE WILL DO IT AGAIN. REGARDLESS WHO HE WORKS FOR. AND AS FAR AS NO CONTACT FOR THIS ADDRESS OR COMPANY IS INCORRECT.
5.0
Dustin W.
6 years ago
Loved my experience with Nampa Floors & Interiors. Parker did an excellent job of lining out our options and was very professional. We have been wanting to do something with our floors for quite some time and we are so excited with the results. We can't wait for our next project.
5.0
Lajean W.
6 years ago
Parker was our salesman and he really took the time to educate us on the pros and cons of each type of flooring. The installer was also top notch, very efficient and personable. We were completely comfortable having him in our home. Excellent service and quality!
5.0
Greg D.
6 years ago
5.0
George A.
6 years ago
LOVE THIS PLACE!!!Andy was my sales guy and He helped my Wife and I with all the flooring stuff we needed for our new house..Very honest and friendly place!!
4.0
Christine C.
6 years ago
Nampa Floors & Interiors installed granite countertops in our home. We had a little issue but they were so willing and quick to remedy the problem. The installers were excellent, being very conscientious to detail and careful to keep the area clean and undamaged! We love our new countertops! Thanks Chris!
5.0
Jane C.
6 years ago
We used Nampa Floors for our shop in the Village at Meridian and couldn't be happier! Anything flooring company had put in two floors for us previously, both had application issues. One turned green and another didn't seal. We worked with Parker at Nampa Floors. From start to finish, it was a great experience. They took the time to listen to what the use of the floor would be, gave great feedback and we chose a floor that we love . From the time the floor was in stock to application being completed was less than 5 days. Love the floor and loved the support!
5.0
Shannon H.
6 years ago
Parker went above and beyond to find me a specific tile product. I would highly recommend Nampa Floors and Parker for any remodeling needs!
5.0
Mandy S.
6 years ago
Parker,Thank you for your help! I love the new flooring you helped me pick out for my house.
5.0
Jonathan L.
6 years ago
We found exactly what we needed at Nampa Floors and Interiors. Parker was a great help guiding us through the various types of flooring. We were able to bring several samples home to get just the right match for our rooms. I highly recommend Nampa Floors.
5.0
Cathy L.
6 years ago
I walked into Nampa flooring not expecting a showroom with just about everything but the kitchen sink. I met up with Parker and I showed him what I was looking for and a price I wanted to meet He showed me several samples and said he would get back to me. The next day I had my flooring quoted within my budget. I was very happy not only with the service I was equally pleased with the installers.
5.0
Hawk E.
6 years ago
We have had absolutely wonderful experiences with Desiree at the State Street location. She is very knowledgeable about the many products that are available, and has helped us in selecting the right materials for our lifestyle. No high pressure, just listening to what we were looking for and giving excellent advice. We are very pleased with her thoroughness and making sure we were totally satisfied. We will be back!
5.0
Hannah R.
6 years ago
5.0
Laurel G.
6 years ago
Nampa Floors was recommended by our realtor for the hardwood floors we wanted installed in our new home, and we could not be happier with the results. When the originally suggested rep was not available, Parker was able to fit us into a tight window for the work, kept the job going and us informed while we were remotely located, and gave us the low down on what to expect when we arrived (e.g. lots of dust!!). He recommended the wood vents for the hickory floor which gives the work a very polished feel. When we noted a few things upon our arrival that needed attention, Parker had someone come right over to take care of the last bits. All in all a very positive experience. We will be back in touch for our future flooring needs!!
5.0
Dono H.
6 years ago
Fast, efficient, and quality service. The representative that assisted me, Theresa, was very helpful in finding out exactly what I wanted, and making sure I was taken care of from there. From the quick scheduling to the billing, she and the company made the experience worthwhile, and I will definitely look forward to using them for further projects. Thank you!
5.0
Christie R.
6 years ago
I have worked with Theresa for quite some time in decorating my homes. She has helped me so much in making my homes look so beautiful and sell fast. She always goes far beyond what is expected. She is amazing when it comes to helping you make your home look beautiful. She asks questions to make sure she knows your tastes and then will show you as many items until you find just what you love. The entire staff at the Nampa store are so friendly and caring. This staff is much more than just a business, I am blessed to also call them friends.
5.0
Gordon E.
6 years ago
Ask for Cruz. He will give you the hookup. Great guy.
5.0
Matt A.
6 years ago
Service was excellent from the moment we walk into the showroom. Bruce was great to work with and ensured all our expectations were met. Install crews was very polite and did a very nice job. Will definitely use NFI in the future.
5.0
Virginia G.
6 years ago
We are newcomers to Idaho and Nampa Floors was recommended to us by a family member after we became frustrated with two other flooring companies. Nampa Floors gave us a pleasant and professional experience starting with the store staff. We felt welcomed and understood as we communicated our expectations and desires. Parker, our salesman, was friendly, informative and accommodating. The products he suggested for our cabin are now installed and look amazing! We look forward to using them again in the future as we replace more flooring in the future.
5.0
Jane K.
6 years ago
We worked with Theresa Dines on picking out our floors, countertops and paint. She is fantastic and great to work with! She was able to quickly coordinate everything with the colors and styles we liked. We would definitely recommend her.
5.0
Jessica M.
6 years ago
I had an excellent experience with Nampa Floors & Interiors. Parker was so patient with me in finding exactly the right wood laminate flooring, and really went above and beyond in getting me the carpet I had my heart set on. I could not be happier with the results - it looks amazing!
Anonymous
3 years ago
Jessica,Thank you so much for this kind review of Parker and the team. He is truly talented! We're so glad you love the laminate. Thanks so much for trusting us with your business. Cheers!
5.0
Brian B.
6 years ago
Working with Kortney for new carpet in our house was a great experience. She took the time to listen to what I was looking for and help me make the best decision. Her willingness to answer questions was by far the best interaction I had during this process. Afterward the customer service was great and the installers were on time and quick. Happy to be a return customer when the time comes to replace flooring in our new house.
5.0
Victor R.
6 years ago
5.0
Terry B.
6 years ago
Kortney at Nampa flooring was a pleasure to work with and the installation, by Pavel, went smoothly, professionally,and on time. I am enjoying my new flooring and will look to Nampa Flooring for future projects.
5.0
Amanda W.
6 years ago
I highly recommend Theresa at Nampa Floors and Interiors. She walks you through the process of picking interior finishes so easily. This sometimes stressful task becomes exciting and fun, and with her eye for design it takes all the guess work out planning your dream home!Amanda Wilson
5.0
Andrew K.
6 years ago
Parker was awesome to deal with. Great customer service and great quality of work.
5.0
Valerie D.
6 years ago
We are very happy with our new floors. Parker was extremely helpful in finding ways to balance some existing flooring with new. Our installer did excellent work. We will definitely use them again in the future.
5.0
LuAnn D.
6 years ago
5.0
Kari M.
6 years ago
What a great experience I have had at Nampa Floors and Interiors. From the 1st meeting with Kortney coming to my home and measuring the rooms that needed to be redone, helping me pick out the exact carpet and laminate that makes my house like new again, and 2nd to Dorel the installer, (who let my dogs help him, on occasion when I was not looking) everything was done professionally and looks great, the carpet installer I did not have a chance to meet, but he did a fantastic job as well. I absolutely love my new flooring and would highly recommend them.
5.0
Christopher M.
6 years ago
Nampa Flooring is a great place to do business. Kortney and the others were terrific. The installers were fast, and highly experienced. I would recommend NF strongly!
5.0
Patricia A.
6 years ago
We used Nampa Floors and Interiors to redo our counter tops with granite. They had many beautiful choices of granite and got us scheduled right away after picking out what we wanted. Our salesperson, Parker, took great care of us before and after the installation. I would highly recommend using Nampa Floors!
5.0
Kendra P.
6 years ago
Nampa Flooring is truly an awesome company to work with. Parker was more than accommodating and went well above and beyond with customer service. I HIGHLY recommend Nampa Floors!
5.0
Kathy D.
6 years ago
We just replaced the carpeting in our home. After describing our home and situation to Parker, he steered us to the perfect carpet. We were very impressed with his product knowledge. If we buy carpet again, Parker’s our guy.
5.0
The R.
6 years ago
It is my pleasure to write a review for Nampa Floors and Interiors. Here is information that may be helpful. This locally owned company for our project was:1) Responsive2) Helped us address a very difficult specific kitchen counter top issue.3) Was reasonably priced.4) Was honest about limitations with product and installers.5) We were not in a rush, so the project from start to completion took longer than would be normally acceptable for most people. We were ok with that!6) We are very happy with the finished product.7) Thank you to Bruce Boucher who helped us with the entire project.
5.0
Judy G.
6 years ago
We stopped by Nampa Floors to see about flooring for our home and for our cabin we are building. We discussed our options with an employee there named Bruce Boucher. He was so kind and knowledgeable! He answered all of our questions and was so helpful. We really felt like we could trust him and that he wasn't just trying to sell a product! We are definitely going to use Nampa Floors when we are ready and will be sure to ask for him by name. Thank you for employing such great people!
5.0
Theresa M.
6 years ago
As scary as buying flooring can be, it was an awesome experience and our saleman, Bruce Boucher made it easy and even enjoyable. He showed us several options and never pressured us to make a decision. We are highly pleased with both Nampa Floors and Bruce!
5.0
Laetitia C.
6 years ago
I used Nampa Floors for carpet twice and highly recommend them! Bruce Boucher and Stacey Shelton are awesome!
5.0
Julia M.
6 years ago
Serious must read! Completely blown away by the experience we received from Nampa Floors and in particular, Heidi at the Maple Grove location. After having her over to give us an estimate and agreeing on the quotes, we had the installers over just a week before Christmas (hoping for a nice cozy Christmas on new carpet!). They did a phenomenal job! We couldn’t believe how perfect the vinyl planks were installed and the carpet too. Anyways, less than 24 hours later… our house flooded (water line to the fridge came loose). It affected about 75% of the newly floored areas. We called Heidi frantically and she got a great restoration company (Ness Restoration) over to our house within an hour. Needless to say, our flooring woes were deep but Ness and Nampa worked together to get us back to brand new. We can’t speak highly enough of the customer service and of Heidi’s endless help. We’re so lucky we chose the best company to work with in good and in bad times. Thank you!
5.0
Nancy S.
6 years ago
We are very pleased with our new granite vanity counter top. Our experience with Parker Albertson and Nampa Floors and Interior was superior. Everyone we encountered was super help. When looking for flooring or countertops we will definitely be choosing Nampa Floors and Interiors.
5.0
Kate C.
6 years ago
I went to a number of stores looking for new flooring, and l loved my experience with Nampa Floors. They are the best in town. Their show room is welcoming and their customer service is world class. Parker helped me pick out floors, and was very knowledgeable about all the different types of floors available. He was very patient with me and my husband while we moved forward in the process and was quick to answer all of our questions. We loved working with Parker and Nampa Floors and will go there again for any future needs.
5.0
Kurt B.
6 years ago
I did a lot of research before deciding on Coretec Plus tiles. I shopped online for the best price I could find and gave all local suppliers a chance to match it. Parker at Nampa Floors beat the best price I could find by a good margin. He was also very helpful giving advice on how demo my old floor and install the new. I only wish I had asked him more questions before I got started. I installed it just over a year ago and we are very happy with our purchase and the service Parker and Nampa Floors provided. I would definitely recommend them to friends and family.
5.0
Beth P.
6 years ago
We worked with Theresa Dines to design our dream home. You cannot find a harder working person in the valley to have on your design team. This woman has an uncanny ability to bring out the best in those around her, and that included us! She listened to what we wanted, and learned abut our tastes, and then created a masterpiece. Her ideas are cutting edge and comforting at the same time. She stays on top of all current trends and knows the newest styles. She brought style and grace and warmth to our dream home, and implemented the newest textiles on the market. She held our hand the whole way and worked overtime to make sure everything was done perfectly. If you are looking for someone who can build your vision, this is your woman! I wish we could give ten stars!
5.0
Sherry M.
6 years ago
Working with Bruce Boucher from the Nampa store has been a real treat. Not only is Bruce highly knowledgeable and personable, he did an excellent job coordinating the entire process, very timely and used top notch installers. Quality products, quality installers, and quality service from Bruce!
1.0
Deana S.
6 years ago
5.0
claire c.
6 years ago
We had a great experience working with Bruce at the Nampa store to carpet a new addition on our home. He helped us find the look we wanted at a great price. He also worked hard to get us installed during a really busy time of year and we are super happy with the end product!
5.0
Gina W.
6 years ago
Nampa Flooring is an incredible company. I worked with Parker finding beautiful flooring for our new home within our budget. Parker was patient, kind, and knowledgeable regarding all types of flooring and did not push or coerce in making a bigger sale. He listened to our needs helped us make a great choice. Parker has a great personality and goes the extra mile even stopping by our home on his personal time to view a concern we were having before installation. We plan on updating the rest of the flooring in the near future and will definitely be working with Parker at Nampa Flooring! Thanks, Parker
5.0
Gretchen W.
6 years ago
We bought flooring at Nampa Floors and had a GREAT experience! There were lots of options to choose from. We worked with Parker Albertson, who was very honest and helpful. He provided great feedback and tips on installing the flooring, cleaning and maintenance, and tips on how to keep the floor looking pristine. He was very easy to work with, and didn't pressure us into making a decision. We will definitely be returning in the future.
5.0
Holly E.
6 years ago
We had a great experience working with Parker! He helped us pick things out that made sense for our price range and our home without giving up good quality materials. He was great at answering questions and was super helpful. Our timeline was tight and he made it happen. I would absolutely work with him again.
5.0
Michael V.
6 years ago
I have been working with Nampa Flooring for a number of years now from remodels to new homes. What a great group to deal with! The way they have their teams built is awesome. My clients can go into their beautiful show room in Nampa and meet with our amazing designer Theresa Dines and pick out exactly what they want and we can build a dream home with products we can actually see and touch! They seem to stay very up to date with all the latest and greatest products which is great and if they don't have it for some reason, 9.9 times out of 10 they can get it! Treasure Valley Innovations will continue to do business here for a long time to come. Thanks guys for all the support, organization, patience, and direction!
1.0
Ben S.
6 years ago
5.0
Steven H.
6 years ago
Bruce at Nampa Floors in Nampa was awesome to work with for our flooring needs during our remodel. He went the extra mile to make sure we had the product of choice available to us and ensured the installation was to our satisfaction. The installers were very professional as well. Great job Nampa Floors we love our new flooring!Steve and Janet
5.0
Bryan L.
6 years ago
We recently purchased a home and had a tight window of when we needed to be out of our apartment. We worked with Parker Albertson and he assured us Nampa Floors could get the work done on time. Parker not only delivered but went above and beyond. He was extremely easy to get a hold of and gave us an accurate quote. We even had an issue with a baseboard and Parker made sure it was fixed without paying a penny more.
1.0
Ben S.
6 years ago
UPDATE #2The new floor they installed has already proven faulty. I don't know if their entire catalog of products is terrible quality, or if I am just extremely unlucky. Back down to one star it goes!UPDATEMy warranty claim has now been fulfilled. The wait was a total of around seven months.This review was originally one star. I'm updating it to two because Nampa Floors did attempt to rectify the situation by installing a replacement product of higher value and covering it fully.The work team did not redo the caulking on our baseboards after replacing them which is a minor complaint, but in my opinion leaving a work site in the same condition you found it should be a business standard.I am still generally unhappy, however I recognize that they attempted to rectify the situation -- eventually.(Review of Nampa location, copied from my Yelp review)Shoddy product, worse service.The engineered hardwood that these folks installed in the home I bought was peeling finish within a year. We were told by home inspectors that the product wasn't of sufficient quality to sand down and refinish, and needed to be replaced.Nampa floors was informed of this in NOVEMBER OF 2017. It is now May of 2018, and the warranty process is still ongoing. We were told to come into the store twice, and neither time did anyone in the store know who we were, why we were there, or anything about our claim. No one in the store could answer questions about our claim, even after we were invited into the store by managers who ended up not being present when we arrived.Now I can't even get an update about my warranty claim. I have emailed and called, and no one will get back to me.This store is a disorganized disaster. We didn't choose to work with them, we bought our house new and they happened to be the people who installed the floors.
Kyal W.
6 years ago
Good Afternoon, Ben. My name is Kyal from the Nampa store. I wanted to thank you for reaching out concerning your frustrations and delays with our claims process. We've taken to heart the errors made and strive to create a more positive experience moving forward. I'd like to personally apologize for these delays and lapses in communication. I'd also like to inform you that you'll be hearing from our Quality Manager in the coming days concerning updates on your re-selection of product and installation of said materials. In addition I'll be following up on the process to ensure we don't fail you as a customer (again). Thank you for your consideration and taking the time to read this.
Kyal W.
6 years ago
Good Afternoon Ben,
Ben S.
6 years ago
Kyal, hello and thank you for responding. The claim is now settled and the work has been done, I have not had a chance to update my review but I will do that now.
Kyal W.
6 years ago
Hi Ben, I was made aware of the progress in your home and, as a result, met with all parties involved to ensure we can streamline our process as well as increase communication with customers as a result. I certainly hope you and your family are happy with the new floors. Have a great 4th and feel free to contact me any time.
Ben S.
6 years ago
Hello Kyal. I was walking on my floor the other day and a small piece of loose wood caught on my sock, ripping away some of the finish. I don't even know to express how frustrated I am at this point, having waited seven months for this store to honour a warranty, only to have my replacement floor prove faulty within weeks of installation. I expect someone at my house to look at this before the end of next week. I sincerely hope that it proves to be a quick and simple repair.
5.0
Lindsey W.
6 years ago
Shopping for a total bathroom remodel can be exciting as well as overwhelming. Heidi Gauthier made our entire experience remodeling our master bathroom not only affordable but less stressful. She took the time and numerous appointments with us to ensure that we knew exactly what we wanted our bathroom to look like. She was available to handle ANY question at ANY time of day and was very prompt to respond. Heidi's expertise, willingness to help, and overall personal feel is the reason we LOVE our bathroom and will continue to do business with Nampa floors and interiors!!
5.0
Gail O.
6 years ago
Good service! Parker provided good help matching existing floor that was no longer available, to new product. The installers he sent were quick, courteous, did good clean-up when done. All the folks involved were pleasant & helpful to work with! Thank you, Parker!
5.0
Arlyn C.
6 years ago
I love Nampa Floors and Interiors!! I have rooms carpeted throughout my home by this company and am extremely pleased. What made the whole process such a great experience was the knowledge, experience and professionalism of their designer/sales rep, Desiree Albertson, from the Boise, State St. store. She explained everything about different carpet types, measuring, colorings, costs, delivery of product and installations to payment, warranty and care of the carpets. Desireeanswered every question I had with positivity and I felt her confindence in her work and her belief in the company she works for. She was a delight to work with!! Also the professionalism and quality of the installers (two different crews over the years) was spot on! I will only use and trust in Nampa Floors and Interiors and Desiree Albertson with all my future home improvements. Thank you!!
5.0
Kamryn B.
6 years ago
I wanted to jump on here and leave a review for Desiree Albertson at the State Street store. I've used her several times for several different home projects and have always been so pleased with her customer service, timelyness and knowledge of the product materials. She has helped us with numerous window covering orders, always knowing more than myself which product I would love and which would be most functional for our lifestyle. She also has done several area rugs for us that have turned out beautifully. About a year ago one of our area rugs had some staining that didn't come out after a professional cleaning. I contacted her about this, as the rugs had warranties, and in a quick and timely manner she helped us reach the manufacturer and get the area rugs completely replaced at no cost to us. It was amazing. She has also helped us put new flooring in our upstairs hallway and down our stairs. She helped us pick out a beautiful LVP and everything with that order couldn't have gone more smoothly. I will always choose to work with Desiree because she has excellent design taste, is quick to respond to calls and txt messages and she is very professional in all of her interactions with her clients. Each and every project we have used Desiree for has turned out amazing and I know we will always go back to her. Thank you Nampa Floors for employing such wonderful sales people!
5.0
Joan L.
6 years ago
Great service and pricing from Stacy at the Maple Grove store. Very responsive to any questions and good followup.
5.0
Shawny H.
6 years ago
We just built a house and used nampa floors for all of our flooring, countertops and backsplash. We worked with Parker and he took the stress out of everything! He was very helpful and knowledgeable when assisting us with our choices. Installation was all done in a timely manner and with no issues. I’d recommend Nampa Floor and working with Parker to everyone I know!
5.0
Neal H.
6 years ago
Amazing work! Parker Albertson showed us the best customer service we saw throughout all of our house building experience. Not only that but we got granite and quartz countertops and other nice upgrades and still had money left over on the budget out builder gave us. It’s hard to find amazing service and prices in one location! Highly recommended:) Thank you again Parker
5.0
MiaMichelle N.
6 years ago
I recommend Nampa Floors to anyone planning to remodel their home. They have a professional and knowledgeable staff. Our sales associate Parker Alberson was very helpful in helping us find the perfect flooring for our home.
5.0
Shane C.
6 years ago
Working with Stacy was great and easy to do floors went in great.
5.0
Spotlight I.
6 years ago
I can say with out question with out Theresa Dines on all our Builder teams I woudnt function ! She takes care of her clients over and above what she is asked of , everyone we work with adores her to the end . Customer service is just one small piece of what she does , not to mention making all our homes stunning and timeless . I can’t say enough about her . She makes our life so much easier !! She needs a raise ;)
5.0
Israel A.
6 years ago
WOW! Just moved from NYC and was in need of a few things for my house couldn’t have done it without Parker. Just want to thank Parker for his excellent customer service and for helping me out with everything! Parker was AMAZING and so helpful and patient in picking everything I needed. I had his undivided attention every single time we went in at any time of the day (without notice). Don't hesitate to go here and ask for Parker (Not to mention, the prices can't be beat.)
5.0
Chrissy W.
6 years ago
Working with Ginger and her team at Nampa floors was an amazing experience. Their prices were fair and they worked hard to make our new floors look beautiful.
5.0
Hung N.
6 years ago
My wife and I were putting in new floors in our house and were pretty undecided on what we wanted. There are so many styles and options but our sales associate Parker Albertson was able to help pick the perfect flooring that we both agreed on which is a small miracle in itself. We are so happy with what will be in our home for a long time. Thanks Parker for your excellent customer service!
5.0
castlecrk
6 years ago
Purchased new flooring for our house, Parker Albertson was very thorough and efficient. He kept in contact throughout the entire process. Would most definitely do business with this company and Parker again.Michele Neff
5.0
Michele N.
6 years ago
Purchased new flooring for our house, Parker Albertson was very thorough and efficient. He kept in contact throughout the entire process. Would most definitely do business with this company and Parker again.
5.0
Daniel P.
6 years ago
Parker really helped me out and answered all the questions I had.
5.0
Jennifer N.
6 years ago
Parker was an excellent point of contact at Nampa Floors. He was thorough in explaining the process to have granite countertops installed in our kitchen, timely in responses, and ensured a quality job was done. We love the end result and would recommend Parker and the service provide by Nampa Floors for sure!!
5.0
Halli V.
6 years ago
Nampa Floors employee, Parker Albertson, has been nothing short of incredible! Through his work at Nampa Floors, he has been able to give our home a new and fresh look by installing their top of the line carpet! He's a diligent worker and made sure that we were completely satisfied. Whenever we need a renovation, Parker is our immediate go-to! I have full confidence in Nampa Floors and Parker Albertson.
5.0
Richard S.
6 years ago
I’ve worked with Theresa for years! She helped remodel a lot of my rentals! Great customer service. She knows her stuff!
1.0
Kym L.
6 years ago
I am going to start off by saying this is my experience with Nampa flooring. We had Des at the state street location meet me and realtor at the new house for measurements. We also brought a few samples to look at. I was looking at samples on the floor of house stating what I liked and didn't like about each color. I said I didn't like one because of the green tint, and between the others I chose one of the same color with out the green tint. She picked up all samples and we l...
5.0
Peggy V.
6 years ago
Toni did a fantastic job finding us the unusual lighting we wanted. We've already had so many compliments and we haven't even moved in yet! We're totally thrilled.
5.0
Jennifer M.
6 years ago
Parker was an excellent point of contact at Nampa Floors. He was thorough in explaining the process to have granite countertops installed in our kitchen, timely in responses, and ensured a quality job was done. We love the end result and would recommend Parker and the service provide by Nampa Floors for sure!!
5.0
Pat A.
6 years ago
Thanks to Nampa Flooring I had a wonderful experience updating my home. New counter tops, back splash and flooring. Parker was courteous, helpful and knowledgeable. His great personality only added to his stellar customer service.
5.0
Loretta T.
6 years ago
We were doing a remodel and had chosen a laminet flooring from Parker. He was very friendly and accommodating with what we wanted. Then during this time our wash machine went bonkers on us and flooded our floors. It was a mess. Parker ordered everything and dealt with insurance for us and tried to get everything done as fast as he could. He is very personable and will help you in making good decisions for what you need. Great products. Thank you Parker.
5.0
Sami L.
6 years ago
Parker made the process of reflooring our home an easy and exciting process! The scheduling and financing mishaps (on our part) were handled very nicely and he accommodated our needs and communicated very well. Bill Read (carpet installer) did all of our carpets, by HIMSELF, within 3 days. He was respectful and an all-around awesome guy to deal with. He took so much pride in his work that he vacuumed our home despite an overheating vacuum. The flooring really gave our home a new look at the cheapest price we found in the valley. THANK YOU Nampa floors!
5.0
Sharon L.
6 years ago
Outstanding.
5.0
Tracey B.
6 years ago
5.0
ScottNTricia
6 years ago
Our birch floors were recently repaired and refinished by Nampa Floors. In the past, we used the original installer for refinish work and repairs, and nothing went right. With Nampa Floors, everting went smoothly.Jeremy, with Nampa Floors, was very professional, as was Gene and his crew. They promptly scheduled the work and completed it on time. The crew was polite and did an excellent job. No problems whatsoever. We had no concerns about leaving our home in their hands for a few days. The crew was very respectful and responsible. Very refreshing experience, from start to finish.
5.0
Jennifer H.
6 years ago
All I can say is Theresa Dines at the Nampa location is my hero . She is amazing with all our builder clients as well as my builders . Her customer service is way way above what is required for her position . With out her clients would over spend or get over whelmed and she was always great at making a home beautiful with out spending tons . Can’t say enough about her !!
5.0
Kelly C.
6 years ago
1.0
Mary F.
6 years ago
never agin with Nampa floor, went in ordered the carpet and tile and I swear I vacuumed for almost a month and I kept getting dirty small dust from day one . like you would get from something left outside I finally called and told Cindy what the problem was, and asked if this had been in someone else house? she said no, I have had 3 new carpet and never have I had this happen something is not right here and when they put the tile down there was not enough carpet to cover one step so they had to put tile on it. and Jimmy rig the edges not two days it was coming off called Cindy to ask if they could fix it she said no because they carried in a chair for me. not only that but in some place it is not cut straight. a mess. never will I do business with them. all Cindy is worried about is selling not pleasing.
5.0
Ron O.
6 years ago
Great to work with, they replaced the flooring in my dinning/kitchen and laundry rooms, and I couldn't be happier! Professional installation, clean and timely! They're re-doing my daughters wood floors this week!
5.0
Raymond G.
6 years ago
I highly recommend Nampa Floors. We replaced all of the flooring in our home and the Sales associate was awesome (Cindy) and the installation company they use was professional, friendly and finished on time as promised. I couldn't be happier!
5.0
Ardelle O.
6 years ago
This is the best floor covering company in the Treasure Valley. I have purchased all my floor coverings here. They do an absolutely fabulous job installing, especially laminate, done by Joel who was a perfectionist. The sales lady, Cynthia, is the best. She is knowledgeable on everything and always has a smile. She is the reason I keep going back to this company.
5.0
Kelly B.
6 years ago
5.0
Kelly B.
6 years ago
Fantastic experience from start to finish. Loved our sales guy Parker he was helpful and had a quick response on all our questions. We definetly will use them again .
Anonymous
3 years ago
HI Kelly,Thanks so much for this review! Parker is very talented and we're happy to have him. Thank you for choosing Nampa Floors and Interiors for your project! Cheers.
5.0
Ute S.
6 years ago
5.0
Gerald F.
7 years ago
We had a issue with them and MJ and Nick really did a great job to correct it. We will gladly buy from them again in the future.
5.0
kay b.
7 years ago
We worked with Nampa floors and Interiors, specifically with Parker Albertson, to update our kitchen and bathroom floors and countertops. He was professional and pleasant to work with and was with us from initial visit to completion of the project and beyond. The installers were excellent at what they do, and a pleasure to work with. We are very pleased with the outcome. We would definitely do future remodels with Nampa floors.
5.0
Lance Y.
7 years ago
(Doing a review for my parents that lack in their interweb skills.) We have beautiful carpet in our home! We want to thank Parker, our salesman, for his professional, courtesy, taking the extra steps, and for being reassuring. We also want to thank Bill Reid, the carpet installer for doing a beautiful job. Both Parker and Bill have wonderful work ethics and it was our pleasure to work with both of them at Nampa Floors and Interiors!
5.0
Marilyn Y.
7 years ago
5.0
Kendra P.
7 years ago
This is one of the most amazing companies that I have ever worked with. I have been working with Parker, who goes above and beyond with every detail, making sure that I am constantly up to date and that everything is going well. Every aspect of my remodel went smoothly, everything handled professionally. I highly recommend Nampa Floors to anyone!
5.0
Marsha C.
7 years ago
Our flooring was damaged during the move into our new home. We were referred to and called by Parker, associate of Nampa Floors and Interiors, to arrange for replacement flooring. Parker not only came to our home to assess what needed to be done, but he also helped us in choosing new flooring and scheduled the installation. The accessible showroom provided a wide selection of brands and samples for us to consider. He kept us updated during the process and every appointment occurred when scheduled. His warm personality, attention to detail, knowledge of the product, and commitment to scheduling allowed our experience to be the best ever. We highly recommend Nampa Floors and Interiors.
1.0
Ken W.
7 years ago
Called asked About carpet.. She KEPT saying they only install what they sell.. I said ok no problem I just need to know if they install in camper. SHE SAID SORRY I CAN'T HELP U HERE..cause u arnt buying from here.. NOTE I stated id buy from them.. so I said guess u don't want my business. Poor customer service skills.
5.0
Cathi M.
7 years ago
Thank you Amie for all your help today! We are looking forward to our new counters and backsplash.
5.0
Megan E.
7 years ago
Stacy at Nampa floors was awesome. She made us feel comfortable through the whole process of getting new floors put in our house. Jose and his team were very quick and did a fantastic job laying our laminate floors. We needed two things fixed and they came out right away to fix them. We love our new floors look amazing!
5.0
Georgia S.
7 years ago
I am very happy with my purchase of carpet from Nampa Floors. Cindy was very helpful and knowledgeable. Also the installers were friendly and did a great job.
5.0
Wendy M.
7 years ago
My husband and I live in Coeur d' Alene Idaho and recently purchased a townhouse in Boise. We are doing a complete remodel and needed wood floors installed for both the first and second floors. After trying a big box store and a local flooring company (with not the best communication from them) we went online and looked at reviews for flooring companies. As a rule of thumb I consider companies with 80% and above high reviews and then do a consult and make my own decision. I am soooo happy I went with Nampa Floors! I worked with Cindy Porter who was beyond helpful, professional and completely well informed on every product. I am a Pintrest junkie and found an idea for a carpet runner on the wood. However Cindy came up with a brilliant idea for the stairs, she thought to add carpet on the steps and leave the risers wood. It tiedit all in beautifully and put Pintrest to shame! The install team was friendly, professional and arrived early. The finished product looks awesome and I couldn't be happier! Our townhouse is in Boise but the 15min drive to Nampa to work with Cindy Porter and her install team is totally worth the drive. She knocked it out of the ball park!
5.0
Nancy M.
7 years ago
everything was PERFECT!! our counter tops were installed perfectly, our granite island was done perfectly... absolutely NO HICCUPS in the entire procedure!! They are extremely easy to work with and the results are STUNNING!!!!!! THANK YOU NAMPA FLOORS & INTERIORS!!
5.0
Ralph L.
7 years ago
Nampa Floors is a quality organization from top to bottom. Our sales rep, Cindy Porter, worked very hard on our behalf, and was sensitive & understanding at every level. From demolition, to granite/back splash installation, we couldn't be more pleased with the experience and the outcome; AND at a very competitive & reasonable price. Our kitchen looks fantastic!!!
5.0
Jesse K.
7 years ago
Cindy was wonderful to work with, installation was on time and the installers even vacuumed when they were finished.
5.0
Hattie B.
7 years ago
I am beyond thrilled with our new quartz counters that Nampa Floors fabricated and installed. We received the most amazing customer service and the installers were courteous and professional. The process was wonderful and we will be lifelong customers. Thank you for the excellent experience!
5.0
Heather F.
7 years ago
I was getting my father's house carpeted to sell. I live out of town and Parker was able to measure, Give suggestions, tear out and install in less than 4 days. And for the best price! It was easy and fast.
5.0
Jenny S.
7 years ago
I had a great experience with Nampa Floors. I worked with Sherry Baatz and she was very helpful all the way through the process. I had to reschedule a couple of times due to other conflicting issues in our house, and she was always so great and easy to work with. We had new carpet put in our master bedroom and closets, and I told Sherry that I wanted a carpet that was very cozy and soft and that would hold up well. We went with the one she suggested and it is beautiful and very soft. I am very pleased with the finished product and very happy that I chose Nampa Floors and Interiors!!
5.0
Lisa R.
7 years ago
I HIGHLY, recommend Nampa Floors and Interiors for all your flooring needs! Cindy Porter could NOT have been more helpful to us and, had some amazing and very beautiful flooring and tile suggestions to make our new home, "pop"! :-) Huge kudos to this wonderful company and its' excellent customer service!
5.0
Kathleen G.
7 years ago
Purchasing a brand new home can be very overwhelming, especially if you live out of state and only have a few days to make selections. Cindy Porter at Nampa Floors was amazing and helped me with everything! Because she really knows the inventory and has had lots of experience, I felt very comfortable and was able to clear my head and enjoy the time making selections! I knew she had seen many of the choices in a real setting, and that made me feel very confident. She was also able to keep me within my budget, which I really appreciated. Nampa Floors and Interiors will be my go to store for anything I might need in the future.
5.0
Bob M.
7 years ago
Theresa Dines was knowledgeable, courteous, and straight forward. My entire experience from product selection to installation was simple and problem free. I highly recommend her and the entire Nampa Floor team.
5.0
Gerri S.
7 years ago
I have been wanting and looking at carpet off and on for years, with Cindy Porter's help, I finally found exactly what I was looking for- quality carpet but at reasonable prices. She worked hard helping me from the beginning planning to the finishing. The installation went extremely smooth... I will forever recommend Nampa Floors!
5.0
Sara A.
7 years ago
I began working with Cindy Porter at Nampa Floors in early 2015. Cindy along with the entire staff (including the warehouse folks) have always been pleasant, professional and dependable. I have built/remodel several homes in the past 10 years and wish I had found Cindy and Nampa Floors sooner. Product selection is great and competitively priced.
5.0
B B.
7 years ago
5.0
Jeff M.
7 years ago
Theresa has been great to work with. Her vast product knowledge, and keen eye has made a stressful process of picking, flooring,tile,etc enjoyable and easy. I would highly recommend Theresa and Nampa Flooring.
5.0
Lori S.
7 years ago
We would like to thank Parker Albertson for taking the time to give us a bid on carpeting our entire home. We had another bid from a competitor, and the cost of the carpet, labor, install and removal came in very close. Parker went above and beyond using his skills to negotiate a sale. He was extremely knowledgeable about the product and installation. He went to his manager several times to get the price down near what the competitor had offered. Unfortunately, we choose thecompetitor since moving our furniture would be done at the time of installation, which worked better with our schedule. I would like to thank Parker and Nampa Floors for making this a pleasurable experience. We will recommend to others looking at carpet to contact Parker exclusively at Nampa Floors and Interiors. Thanks again Parker for your professionalism and knowledge on carpet and installation, a true asset to Nampa Floors and Interiors. I hope Nampa Floors and Interiors can have a team of installers who can tear down and re-assemble the furniture, while moving it from room to room during the installation process. Mark and Lori Schooler
1.0
Mel M.
7 years ago
I've worked with Nampa Floors countless times when I worked for a home builder, and was typically happy with their service, but for my own home I was less than impressed. We had countertops replaced, and while the finished product does look beautiful - the experience itself was not good at all. Everything from the guy being 5 hours late, to sinks being installed shoddily to leaving a huge mess to clean up... We honestly just couldn't wait to be done with them.
Nick C.
7 years ago
Hello Mel. Thank you for taking the time to review Nampa Floors and for expressing your frustration with the process that took place in your home. It is up to reviewers like yourself to give our customers, neighbors and friends a true understanding of our business and services.
Nick C.
7 years ago
My appologies as i did not mean to end my comment. If for any reason you would like me to contact you to discuss your situation, please reply to this comment or you may contact Doug Holly (Nampa Store Manager) at 208-466-8461 or myself at our Maple Grove Office 208-376-6363. Thank you.
5.0
Joshua N.
7 years ago
Georgia is absolutely amazing in interior design! She was really informative on the products and helpful with helping us choosing the best option for our home. The installers are extremely professional and do a fantastic job!
5.0
Camellia R.
7 years ago
5.0
Marilyn F.
7 years ago
We worked with Cindy at Nampa Floors to replace the flooring in our home. She was extremely helpful in picking out good quality, cost effective materials. We were extremely pleased with our experience and would definitely work with Nampa Floors again.
5.0
Samanatha W.
7 years ago
I got a carpet and pad that's luxurious, and makes me want to nap in the nude on the floor! After experiencing the quality I went back for wood-look tile for my farmhouse kitchen and bathroom floor, grey subway tile and glass tile for my kitchen backsplash, and tile for my bathroom shower. Each time I priced other places, but Nampa Floors beat out the cheap guys without compromising on quality. I'd recommend them over and over!!!
5.0
Justin B.
7 years ago
We needed some carpet replaced and after getting ignored or talked down to around town we stopped into Nampa Floors and couldn't have been happier with our decision! The staff was knowledgeable and thoroughly explained our choices so we could choose the best product to fit our needs. The installation was perfect and on time. If you want to get the job done right the first time and also know what to expect from the product you choose, buy here!
5.0
Aubrielle H.
7 years ago
I purchased a carpet remnant for my college dorm room from Nampa Floors. The salespeople were so helpful: thoroughly knowledgeable on the products they offer and understanding of a college student budget. I ended up with a great piece of carpet that lasted all through college and I passed along to a friend after graduation. I highly recommend Nampa Floors for the quality products and quality service!
5.0
Pamela H.
7 years ago
Working with Nampa Floors at the Nampa location has been a plus for our business. Chris Spackman, our sales representative, provides us with prompt responses to questions, advise on product lines, and the follow through we depend on since we are many miles away. Delivery dates are crucial when coordinating installations and Nampa Floors has been true to their word, making our jobs run smoothly. I would recommend Nampa Floors and Chris Spackman if reliability, truthfulness along with great pricing is important to you.
5.0
Lana E.
7 years ago
We decided to replace the carpet in our main living area and stairway with hard wood flooring, and also wanted to replace our bedroom carpet. We have a unique floor design in that our entry and kitchen area are stained concrete and have unique curves and lines that needed to have special care in fitting the wood flooring into the space directly off the beautiful curved concrete. We had two other bids and these contractors wanted us to change the curves and gave us quotes that seemed a little higher than we hoped for. After seeing the advertising and reviews for Nampa Floors we decided to drop in and see what they had to offer. We were met by a very professional group of people, but specifically, Georgia Briggs assisted us in picking colors, types of flooring and sent us home with samples so we could see how the colors worked in our space. She made several trips to our home to measure and consult, assisting us with choices and making sure the project was completed the way we wanted it to be done. Her honesty and integrity in making sure we had excellent service and that all details were complete was exceptional. We continue to work with this great business and specifically Georgia, to complete our flooring changes in stages that work for our budget and life style. I whole heartedly recommend Nampa Floors and Interiors for any remodel or flooring need. Great Experience!!!
5.0
Barbara V.
7 years ago
Nampa Floors has a huge selection of flooring. The sales staff, especially Parker, was so helpful and attentive. He made sure everything was done right from start to finish of our project. When it comes time to carpet again, we'll go with Nampa Floors for sure!
5.0
Donna A.
7 years ago
I have used Nampa Floors for all my flooring needs in the last 12 years. As we have replaced all the floors in our home in that time, every call has gone to Nampa Floors and we have not been disappointed in any way. They are highly professional from the sales room to the installation. When I needed a rug to be stretched after a few years, they were delightful about scheduling the service. Their sales manager, Doug, is amazing in how knowledgeable he is and is a very nice to work with. I appreciate being listened to about what I want and what is within my price range and then being directed to the best options. There is no other store in the Treasure Valley that I would even consider for any of my flooring needs
5.0
Matt H.
7 years ago
Nampa Floors & Interiors were fantastic. From the first stop we were greeted and taken care of with any questions or concerns that we had. Theresa Dines has been a go to person for us throughout out building process and we are so grateful for the knowledge and expertise that she has been so gracious in providing us. We are excited about building our first home and having her to guide us along as we make crucial decisions has been amazing!
5.0
Vicki H.
7 years ago
As an Interior Decorator these past 15 years I have had the pleasure of working almost exclusively with Nampa Floors, due to their super friendlyand knowledgable sales people and fair prices. I can't say enough aboutGinger Bauer's product knowledge, attention to detail and positive attitude! More recently I have also worked with Andy who has helpedme immensely with his knowledge of wood flooring! In addition to allthis, Nampa Floors is a local, family-owned business which I truly appreciate and respect. I never hesitate to recommend them!
5.0
jackie f.
7 years ago
I cannot say enough great things about Nampa Floors! Sure, the selection is extensive and represents the full gamut of styles and price points, but where they truly shine is in their customer service. Jeremy and Theresa are incredible designers and took such great care of us. Custom builds can become overwhelming quite quickly, but their consistent patience, professionalism and creativity kept us relatively sane ;)Whether you're starting a new build or remodeling/updating an existing structure, I would enthusiastically recommend Nampa Floors.
5.0
eightyproof
7 years ago
I ordered hardwood floors through nampa floors, They found out when I was going to put it in and they delivered it into my house a few days before the install. I didn't have to lift a finger! The install crew was fast and my floors look fantastic.Friendly and knowledgeable staff, even the guy who delivered my floor was awesome.I will be back in soon to order tile for my backsplash.
5.0
Marilyn F.
7 years ago
We worked with Cindy at Nampa Floors to replace out flooring. She was very helpful in picking out good quality, cost effective products. We are very happy with our experience and would definitely use Nampa Floors again.
4.0
Toby h.
7 years ago
I have used Nampa floors for a few of my last remodels, and they have done an excellent job ! I called them with high priority jobs, due to dead lines and they responded so fast and professional.
5.0
Kate R.
7 years ago
I got amazing customer service from Nampa Floors and from the girl who helped me with my home remodeling project! We replaced the flooring in our entire home. I'm incredibly picky and also on a budget. Amie managed to find me flooring that I was very pleased with and keep me on track with my budget. I'd highly recommend them, their staff and products
5.0
Kate R.
7 years ago
Amie at Nampa Floors was awesome to work with! I'm incredibly picky and to add to the difficulty, I was on a budget as well. We did a home remodel and replaced all of the flooring in the entire house! She helped me marrow down my choices and managed to find flooring in my budget. She went above and beyond! I was impressed with the quality of product and service. I'd highly recommend them
5.0
Christina M.
7 years ago
Theresa at Nampa Floors assisted our family with a partial remodel of our home that was originally constructed in the early 1900's. She was able to tie the modern necessities into the home without losing the appeal of the old structure. Theresa was extremely easy to work with - she knows her products, worked with our schedule and in general went out of her way to make our remodel as painless as possible.
5.0
Alex V.
7 years ago
Nampa Floors did a great job putting new floors throughout my new (to me!) home. They installed coretec, laminate, and tile throughout. When there was a problem with the tile in the kitchen, they quickly made it right. They also installed quartz countertops. As far as helping me choose among the tons of options, Sherry was awesome.
5.0
Marlene D.
7 years ago
Nampa Floors & Interiors sold and installed carpet for us several years ago on our farm south of Nampa. The carpet was a beautiful light green, and it didn't even fade near the windows. The workmanship was great, and the quality of the carpet was excellent! When we moved into town and purchased our home, the carpet was already installed. But, when we get ready to replace any of this carpet, we definitely will be going to Nampa Floors & Interiors for their excellent service and product.
5.0
Richard H.
7 years ago
Nampa Floors and Interiors...always consistent in their workmanship and quality of materials! While that is important in making choices for your home, the salesperson who works with you can either make or break your all around experience! They stand alone in each of these areas mentioned!!
1.0
Tonia S.
7 years ago
Absolutely horrible service, I was there to pick up a purchased order, there were at least 6 employees just sitting around some walking, we were there standing for over 20 min and absolutely no one came to see if we needed any help, after that long this lady came just to say wait a min please, she walked right through to help some other couple, she then finally came and asked if she could help, we said yes we are here to pick up an order that by the way it was a $5000+ order we purchased, she went away to look it up and left us there standing again till we got tired and just left, HORRIBLE CUSTOMER SERVICE..Next time I will just go to LOWES OR HOME DEPOT believe it or not you will find better service there..The Saucedo Family.
5.0
Trevor K.
7 years ago
1.0
S. (.
7 years ago
Check out the other reviews! Notice the dates of the "reviews". Then think about it - It took them more than twenty of these "5 star reviews" to push those older and terrible reviews off the page. Please note ALL of these “reviews' are dated “a month ago”. What a coincidence. This is what a bad (but dumb) place of business will do in order to hide the truth about their truly awful service!
5.0
Leola P.
7 years ago
5.0
Craig H.
8 years ago
5.0
Michael W.
8 years ago
My wife and I purchased bedroom carpet for our house and I purchased Pecan hardwood for my business office floor through Nampa Floors. Both experiences were excellent. The particular carpet / color needed to be ordered in, but they arranged to have someone come measure the area so we knew how much to order and they also arranged installation of both the carpet and wood floor. Our experience with their sales people and installers was great and seamless, which is exactly what we wanted! Both the carpet and hardwood look perfect. We will definitely be visiting them again when we decide to remodel our master bathroom and kitchen based on our experience.
Leola P.
8 years ago
I LOVE my new hardwood floors. It is seamless where they blended the existing floor to the new. It is BEAUTIFUL!!!!!
Leola P.
7 years ago
Nampa Floors and Interiors was AWESOME!! Product and service!
Leola P.
7 years ago
Shout out to Amie Openshaw, and Doug Holly. My memory is bad or I would name everyone.
Leola P.
7 years ago
Hoping to re carpet soon, I will back to Nampa Floors for sure.
5.0
DreamCatcher2016
8 years ago
The best service in trasure valley!
"Our remodeling project was made easy and affordable thanks to the help of Amie Openshaw of Nampa Floors and Interiors. Amie was able to schedule all of the work and have it finished in just over a week. Great job Amie, we love it!!"
5.0
DreamCatcher2016
8 years ago
5 Stars Plus all the way
We are very happy with the service you provided. We were very pleased with the salesperson who assisted us in the renovation of our home.The workmen were professional and friendly. The company exceeded all of our expectations. We highly recommend Nampa Floors and Interiors. Thank You! PS. tried to upload photo but it wouldn't take it.
1.0
Taber T.
8 years ago
1.0
Taber S.
8 years ago
5.0
Sherrie W.
8 years ago
I extremely happy about my new Karistan carpet. Amy was more than efficient and reassuring about my choices and saw to it that all of our needs were met. The installation crew was fast, precise and left my house in great shape. I could not be happier with the quality of the entire job.I will highly recommend there services and prices were very affordable. Thank you to Elaine Wilson, Amy and installation crew. Sherrie Ward
5.0
Monica S.
8 years ago
5.0
bjsocal4
8 years ago
After researching and comparing prices on carpet we found that Nampa Floors was the best price and quality. Theresa helped us find exactly what we wanted for less money. She was very knowledgeable and went out of her way for us. We had a wonderful experience and will continue to use Nampa Floors and Theresa for all our home improvements!We look forward to working with her again in the near future and highly recommend that you do too!
5.0
Aaron H.
8 years ago
Installed some beautiful laminate in my home. Top notch customer service and professionalism.
1.0
Vickie T.
8 years ago
I only wish there were an option that was less than one star!
Amber F.
6 years ago
I’m sorry but what a dumb review. You should be staying why you are reviewing them at that level so people know what your experience was.
Vickie T.
6 years ago
I believe I SAID what my experience was. HORRID! You want details? Let’s just with on teeny tiny thing they did. The wrong tile came to the house so the installers were told not to put that tile up until the correct tile could get there. The next day the wrong tile had been installed. The office assured us that it would be taken care of. When it FINALLY was taken care of, the installer had just covered the old tile with the new tile! Who does that?!!! It looked like shit!!! It took an act of Congress for them to fix THEIR mistake but they finally did. This is the top of the iceberg......are you satisfied amber???? Trust me, it takes a lot for me to take the time to give someone a bad review. I would not do it if it weren’t warranted. Go ahead.....hire them. I wish you a far better experience.
Amber F.
6 years ago
Vickie Taber it didn’t show your review at all just said something about wishing you could give less than 1 Star.... maybe they removed it...?
5.0
Kash M.
8 years ago
Best experience ever. Heidi helped us through every step. Through every mind change and undecidedness. She was very knowledgeable about every producted we chose for our home. She even came out to the house several times and checked on progress. We bought carpet, manufactured wood, tile, vinyl tile, backsplashes, tile for showers, granite ,blinds lighting fixtures. A full experience.
2.0
Jared D.
8 years ago
Was unimpressed. Mostly service issues. We ordered our lights for our new home and when it came time to install them there were multiple items that were not there. Here it is a week after we have moved in and our main entry piece (that we picked up) is in a box waiting for the electrician to hang, and my wife had to go pick up the last of the lights today to wait 20 minutes with 3 kids for them to pull an order that was supposed to be there and waiting for her already!
Anonymous
8 years ago
Hi Jared,Thank you for your review. Nampa Floors & Interiors always strives to provide the best service to our customers. Our people have reached out to you and your …Hi Jared,Thank you for your review. Nampa Floors & Interiors always strives to provide the best service to our customers. Our people have reached out to you and your family, and we hope you keep us in mind for your future flooring and interior design needs. We’re certainly not perfect, but we do care about your satisfaction.More
5.0
Robert D.
8 years ago
5.0
Scott W.
9 years ago
5.0
Amanda P.
9 years ago
5.0
Neva G.
9 years ago
5.0
Brandon H.
9 years ago
5.0
Aubrielle H.
10 years ago
5.0
Russ W.
10 years ago
Great company
5.0
Jill B.
10 years ago
5.0
Trina A.
10 years ago
5.0
Nicholas G.
10 years ago
5.0
Melissa M.
10 years ago
4.0
Lupita M.
10 years ago
5.0
Karla S.
11 years ago
5.0
Amelia P.
11 years ago
5.0
Linda W.
11 years ago
5.0
Lori S.
11 years ago
5.0
Heather T.
11 years ago
5.0
JoAnne R.
11 years ago