NAMPA FLOORS & INTERIORS

4.5
|
71 Reviews
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Nampa Floors & Interiors 2121 E Plaza Loop, Nampa, ID 83687-4966 208-466-8461 http://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw
4.5
|
71 Reviews

Reviews


5.0
last week I had a great experience with Nampa Floors. I worked with Sherry Baatz and she was very helpful all the way through the process. I had to reschedule a couple of times due to other conflicting issues in our house, and she was always so great and easy to work with. We had new carpet put in our master bedroom and closets, and I told Sherry that I wanted a carpet that was very cozy and soft and that would hold up well. We went with the one she suggested and it is beautiful and very soft. I am very pleased with the finished product and very happy that I chose Nampa Floors and Interiors!!
5.0
last week I HIGHLY, recommend Nampa Floors and Interiors for all your flooring needs! Cindy Porter could NOT have been more helpful to us and, had some amazing and very beautiful flooring and tile suggestions to make our new home, "pop"! :-) Huge kudos to this wonderful company and its' excellent customer service!
5.0
2 weeks ago Purchasing a brand new home can be very overwhelming, especially if you live out of state and only have a few days to make selections. Cindy Porter at Nampa Floors was amazing and helped me with everything! Because she really knows the inventory and has had lots of experience, I felt very comfortable and was able to clear my head and enjoy the time making selections! I knew she had seen many of the choices in a real setting, and that made me feel very confident. She was also able to keep me within my budget, which I really appreciated. Nampa Floors and Interiors will be my go to store for anything I might need in the future.
5.0
2 weeks ago Theresa Dines was knowledgeable, courteous, and straight forward. My entire experience from product selection to installation was simple and problem free. I highly recommend her and the entire Nampa Floor team.
5.0
2 weeks ago I have been wanting and looking at carpet off and on for years, with Cindy Porter's help, I finally found exactly what I was looking for- quality carpet but at reasonable prices. She worked hard helping me from the beginning planning to the finishing. The installation went extremely smooth... I will forever recommend Nampa Floors!
5.0
2 weeks ago Theresa was wonderful! We had a great experience! We would recommend Nampa Floors to anyone and will be using them for future projects.
5.0
3 weeks ago I began working with Cindy Porter at Nampa Floors in early 2015. Cindy along with the entire staff (including the warehouse folks) have always been pleasant, professional and dependable. I have built/remodel several homes in the past 10 years and wish I had found Cindy and Nampa Floors sooner. Product selection is great and competitively priced.
5.0
3 weeks ago Theresa has been great to work with. Her vast product knowledge, and keen eye has made a stressful process of picking, flooring,tile,etc enjoyable and easy. I would highly recommend Theresa and Nampa Flooring.
5.0
last month We would like to thank Parker Albertson for taking the time to give us a bid on carpeting our entire home. We had another bid from a competitor, and the cost of the carpet, labor, install and removal came in very close. Parker went above and beyond using his skills to negotiate a sale. He was extremely knowledgeable about the product and installation. He went to his manager several times to get the price down near what the competitor had offered. Unfortunately, we choose thecompetitor since moving our furniture would be done at the time of installation, which worked better with our schedule. I would like to thank Parker and Nampa Floors for making this a pleasurable experience. We will recommend to others looking at carpet to contact Parker exclusively at Nampa Floors and Interiors. Thanks again Parker for your professionalism and knowledge on carpet and installation, a true asset to Nampa Floors and Interiors. I hope Nampa Floors and Interiors can have a team of installers who can tear down and re-assemble the furniture, while moving it from room to room during the installation process. Mark and Lori Schooler
1.0
last month I've worked with Nampa Floors countless times when I worked for a home builder, and was typically happy with their service, but for my own home I was less than impressed. We had countertops replaced, and while the finished product does look beautiful - the experience itself was not good at all. Everything from the guy being 5 hours late, to sinks being installed shoddily to leaving a huge mess to clean up... We honestly just couldn't wait to be done with them.
3 weeks ago Hello Mel. Thank you for taking the time to review Nampa Floors and for expressing your frustration with the process that took place in your home. It is up to reviewers like yourself to give our customers, neighbors and friends a true understanding of our business and services.
3 weeks ago My appologies as i did not mean to end my comment. If for any reason you would like me to contact you to discuss your situation, please reply to this comment or you may contact Doug Holly (Nampa Store Manager) at 208-466-8461 or myself at our Maple Grove Office 208-376-6363. Thank you.
5.0
last month Georgia is absolutely amazing in interior design! She was really informative on the products and helpful with helping us choosing the best option for our home. The installers are extremely professional and do a fantastic job!
5.0
last month Georgia did a great job helping us pick out our new tile flooring for our home. The contractor she had come do the installation was on time, professional and did an amazing job. I would use them on our next home improvement project. We love our new floors!!
5.0
last month We worked with Cindy at Nampa Floors to replace the flooring in our home. She was extremely helpful in picking out good quality, cost effective materials. We were extremely pleased with our experience and would definitely work with Nampa Floors again.
5.0
last month I got a carpet and pad that's luxurious, and makes me want to nap in the nude on the floor! After experiencing the quality I went back for wood-look tile for my farmhouse kitchen and bathroom floor, grey subway tile and glass tile for my kitchen backsplash, and tile for my bathroom shower. Each time I priced other places, but Nampa Floors beat out the cheap guys without compromising on quality. I'd recommend them over and over!!!
5.0
last month We needed some carpet replaced and after getting ignored or talked down to around town we stopped into Nampa Floors and couldn't have been happier with our decision! The staff was knowledgeable and thoroughly explained our choices so we could choose the best product to fit our needs. The installation was perfect and on time. If you want to get the job done right the first time and also know what to expect from the product you choose, buy here!
5.0
last month Quality carpeting and great service is what we found with Nampa flooring. From our salesman, Bruce to the top notch installers we were treated well and the end result was great. Bruce had the manufacturer send plenty of samples to our home to be sure that the color and pattern were exactly what we wanted. We chose a Mohawk carpet and couldn't be more pleased with the product and service that we received from Nampa!
5.0
last month I purchased a carpet remnant for my college dorm room from Nampa Floors. The salespeople were so helpful: thoroughly knowledgeable on the products they offer and understanding of a college student budget. I ended up with a great piece of carpet that lasted all through college and I passed along to a friend after graduation. I highly recommend Nampa Floors for the quality products and quality service!
5.0
last month Working with Nampa Floors at the Nampa location has been a plus for our business. Chris Spackman, our sales representative, provides us with prompt responses to questions, advise on product lines, and the follow through we depend on since we are many miles away. Delivery dates are crucial when coordinating installations and Nampa Floors has been true to their word, making our jobs run smoothly. I would recommend Nampa Floors and Chris Spackman if reliability, truthfulness along with great pricing is important to you.
5.0
last month We decided to replace the carpet in our main living area and stairway with hard wood flooring, and also wanted to replace our bedroom carpet. We have a unique floor design in that our entry and kitchen area are stained concrete and have unique curves and lines that needed to have special care in fitting the wood flooring into the space directly off the beautiful curved concrete. We had two other bids and these contractors wanted us to change the curves and gave us quotes that seemed a little higher than we hoped for. After seeing the advertising and reviews for Nampa Floors we decided to drop in and see what they had to offer. We were met by a very professional group of people, but specifically, Georgia Briggs assisted us in picking colors, types of flooring and sent us home with samples so we could see how the colors worked in our space. She made several trips to our home to measure and consult, assisting us with choices and making sure the project was completed the way we wanted it to be done. Her honesty and integrity in making sure we had excellent service and that all details were complete was exceptional. We continue to work with this great business and specifically Georgia, to complete our flooring changes in stages that work for our budget and life style. I whole heartedly recommend Nampa Floors and Interiors for any remodel or flooring need. Great Experience!!!
5.0
last month Nampa Floors has a huge selection of flooring. The sales staff, especially Parker, was so helpful and attentive. He made sure everything was done right from start to finish of our project. When it comes time to carpet again, we'll go with Nampa Floors for sure!
5.0
last month I have used Nampa Floors for all my flooring needs in the last 12 years. As we have replaced all the floors in our home in that time, every call has gone to Nampa Floors and we have not been disappointed in any way. They are highly professional from the sales room to the installation. When I needed a rug to be stretched after a few years, they were delightful about scheduling the service. Their sales manager, Doug, is amazing in how knowledgeable he is and is a very nice to work with. I appreciate being listened to about what I want and what is within my price range and then being directed to the best options. There is no other store in the Treasure Valley that I would even consider for any of my flooring needs
5.0
last month Nampa Floors & Interiors were fantastic. From the first stop we were greeted and taken care of with any questions or concerns that we had. Theresa Dines has been a go to person for us throughout out building process and we are so grateful for the knowledge and expertise that she has been so gracious in providing us. We are excited about building our first home and having her to guide us along as we make crucial decisions has been amazing!
5.0
last month As an Interior Decorator these past 15 years I have had the pleasure of working almost exclusively with Nampa Floors, due to their super friendly and knowledgable sales people and fair prices. I can't say enough about Ginger Bauer's product knowledge, attention to detail and positive attitude! More recently I have also worked with Andy who has helped me immensely with his knowledge of wood flooring! In addition to all this, Nampa Floors is a local, family-owned business which I truly appreciate and respect. I never hesitate to recommend them!
5.0
last month I cannot say enough great things about Nampa Floors! Sure, the selection is extensive and represents the full gamut of styles and price points, but where they truly shine is in their customer service. Jeremy and Theresa are incredible designers and took such great care of us. Custom builds can become overwhelming quite quickly, but their consistent patience, professionalism and creativity kept us relatively sane ;) Whether you're starting a new build or remodeling/updating an existing structure, I would enthusiastically recommend Nampa Floors.
5.0
last month I ordered hardwood floors through nampa floors, They found out when I was going to put it in and they delivered it into my house a few days before the install. I didn't have to lift a finger! The install crew was fast and my floors look fantastic. Friendly and knowledgeable staff, even the guy who delivered my floor was awesome. I will be back in soon to order tile for my backsplash.
5.0
last month We worked with Cindy at Nampa Floors to replace out flooring. She was very helpful in picking out good quality, cost effective products. We are very happy with our experience and would definitely use Nampa Floors again.
4.0
last month I have used Nampa floors for a few of my last remodels, and they have done an excellent job ! I called them with high priority jobs, due to dead lines and they responded so fast and professional.
5.0
last month I got amazing customer service from Nampa Floors and from the girl who helped me with my home remodeling project! We replaced the flooring in our entire home. I'm incredibly picky and also on a budget. Amie managed to find me flooring that I was very pleased with and keep me on track with my budget. I'd highly recommend them, their staff and products
5.0
last month Amie at Nampa Floors was awesome to work with! I'm incredibly picky and to add to the difficulty, I was on a budget as well. We did a home remodel and replaced all of the flooring in the entire house! She helped me marrow down my choices and managed to find flooring in my budget. She went above and beyond! I was impressed with the quality of product and service. I'd highly recommend them
5.0
last month Theresa at Nampa Floors assisted our family with a partial remodel of our home that was originally constructed in the early 1900's. She was able to tie the modern necessities into the home without losing the appeal of the old structure. Theresa was extremely easy to work with - she knows her products, worked with our schedule and in general went out of her way to make our remodel as painless as possible.
5.0
last month I remodeled my home last year with the help of Desiree. She was so helpful and kept us on schedule! She helped me narrow down my choices and I love how it turned out. It was a pleasure to have all of the Nampa Floor crews in our home. Remodeling can be an overwhelming task, but I am so happy with the results.
5.0
last month Nampa Floors did a great job putting new floors throughout my new (to me!) home. They installed coretec, laminate, and tile throughout. When there was a problem with the tile in the kitchen, they quickly made it right. They also installed quartz countertops. As far as helping me choose among the tons of options, Sherry was awesome.
5.0
last month Nampa Floors & Interiors sold and installed carpet for us several years ago on our farm south of Nampa. The carpet was a beautiful light green, and it didn't even fade near the windows. The workmanship was great, and the quality of the carpet was excellent! When we moved into town and purchased our home, the carpet was already installed. But, when we get ready to replace any of this carpet, we definitely will be going to Nampa Floors & Interiors for their excellent service and product.
5.0
last month Nampa Floors and Interiors...always consistent in their workmanship and quality of materials! While that is important in making choices for your home, the salesperson who works with you can either make or break your all around experience! They stand alone in each of these areas mentioned!!
5.0
last month Being in the military, it is sometimes hard to help my parents around the house. One such project this last summer (2016) that I wanted to get done for my parents on my last visit was getting new carpet installed. I was on a time crunch because I only had 10 vacation days. My wife and I looked at several local flooring places, and also looked at Lowe's and Home Depot. No one was willing to come out to my parents house in Marsing to do a quote within 3 to 4 days, or to have itinstalled before I left to go back to my duty station. As my wife, parents and I walked into Nampa Floors & Interiors, we were approached by a woman. She introduced herself as Ginger, and talked with me and my wife and understood our predicament. Ginger worked hard with us to make sure we got the most bang for our buck and was able to schedule a quote for the next day. Needless to say, the quote was done and we were extremely happy with the price that was quoted. She scheduled the install within 3 business days. The installers were on time and did a remarkable job. My dad is a do-it-yourself type of guy, and they were patient enough to let him (and me) follow them and ask questions. They asked our opinions and what we wanted through the whole installation to ensure we got everything that we wanted. I totally recommend Ginger and Nampa Floors & Interiors!!
5.0
2 months ago This customer did not leave a comment.
1.0
3 months ago I should have read the other reviews BEFORE dealing with this awful business. Acted like they did us a favor - NOT.
5.0
5 months ago This customer did not leave a comment.
5.0
6 months ago My wife and I purchased bedroom carpet for our house and I purchased Pecan hardwood for my business office floor through Nampa Floors. Both experiences were excellent. The particular carpet / color needed to be ordered in, but they arranged to have someone come measure the area so we knew how much to order and they also arranged installation of both the carpet and wood floor. Our experience with their sales people and installers was great and seamless, which is exactly what we wanted! Both the carpet and hardwood look perfect. We will definitely be visiting them again when we decide to remodel our master bathroom and kitchen based on our experience.
5 months ago I LOVE my new hardwood floors. It is seamless where they blended the existing floor to the new. It is BEAUTIFUL!!!!!
last month Nampa Floors and Interiors was AWESOME!! Product and service!
last month Shout out to Amie Openshaw, and Doug Holly. My memory is bad or I would name everyone.
last month Hoping to re carpet soon, I will back to Nampa Floors for sure.
5.0
7 months ago The best service in trasure valley! "Our remodeling project was made easy and affordable thanks to the help of Amie Openshaw of Nampa Floors and Interiors. Amie was able to schedule all of the work and have it finished in just over a week. Great job Amie, we love it!!"
5.0
7 months ago 5 Stars Plus all the way We are very happy with the service you provided. We were very pleased with the salesperson who assisted us in the renovation of our home.The workmen were professional and friendly. The company exceeded all of our expectations. We highly recommend Nampa Floors and Interiors. Thank You! PS. tried to upload photo but it wouldn't take it.
1.0
9 months ago This customer did not leave a comment.
1.0
9 months ago Absolutely horrible service, I was there to pick up a purchased order, there were at least 6 employees just sitting around some walking, we were there standing for over 20 min and absolutely no one came to see if we needed any help, after that long this lady came just to say wait a min please, she walked right through to help some other couple, she then finally came and asked if she could help, we said yes we are here to pick up an order that by the way it was a $5000+ order we purchased, she went away to look it up and left us there standing again till we got tired and just left, HORRIBLE CUSTOMER SERVICE.. Next time I will just go to LOWES OR HOME DEPOT believe it or not you will find better service there.. The Saucedo Family.
2.0
10 months ago Similar to an earlier review by Jared Davis about lighting, but also involving granite, flooring and back splash. In the end, and after asking for our money back on an incomplete order, we had to physically go there to get the refund process started. Sadly we think they will continue to fail in honoring commitments. I really believe if it isn't a simple quick in and out purchase, they recklessly put folk's projects at risk because, beyond claims of excellence and long experience, they don't seem equipped for interior design nor give a flying fickle finger of fate for how a cavalier attitude (late to arrive and even missing appointments, incomplete orders) affects the customer. Our remodel was set back terribly because (their words) "we were easy to get along with and patient". Our elderly good manners were misread as being pushovers. And they pushed back, seeming to need a pound of flesh from us even while sort of apologizing. If one reads the owner's response to Jared Davis, you can see how it carefully and slickly patronizes. We do not wish to be reached out to. We are done here, wish no further contact at all. We will save all the emails.
5.0
10 months ago I extremely happy about my new Karistan carpet. Amy was more than efficient and reassuring about my choices and saw to it that all of our needs were met. The installation crew was fast, precise and left my house in great shape. I could not be happier with the quality of the entire job. I will highly recommend there services and prices were very affordable. Thank you to Elaine Wilson, Amy and installation crew. Sherrie Ward
5.0
10 months ago This customer did not leave a comment.
5.0
11 months ago Installed some beautiful laminate in my home. Top notch customer service and professionalism.
1.0
11 months ago I only wish there were an option that was less than one star!
5.0
11 months ago Best experience ever. Heidi helped us through every step. Through every mind change and undecidedness. She was very knowledgeable about every producted we chose for our home. She even came out to the house several times and checked on progress. We bought carpet, manufactured wood, tile, vinyl tile, backsplashes, tile for showers, granite ,blinds lighting fixtures. A full experience.
1.0
last year This customer did not leave a comment.
last year Welcome to the world of cell phones - there's simply no valid excuse to not let a customer know you're going to be *an additional two hours late*. Originally scheduled for 9 a.m. - installer called last night to reschedule for noon - then didn't finally show up until 2:15. Customers are profit - installers are overhead.
2.0
last year Was unimpressed. Mostly service issues. We ordered our lights for our new home and when it came time to install them there were multiple items that were not there. Here it is a week after we have moved in and our main entry piece (that we picked up) is in a box waiting for the electrician to hang, and my wife had to go pick up the last of the lights today to wait 20 minutes with 3 kids for them to pull an order that was supposed to be there and waiting for her already!
last year Hi Jared, Thank you for your review. Nampa Floors & Interiors always strives to provide the best service to our customers. Our people have reached out to you and your family, and we hope you keep us in mind for your future flooring and interior design needs. We’re certainly not perfect, but we do care about your satisfaction.
5.0
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5.0
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5.0
last year Such a wonderful company!!! I will not go anywhere else for my flooring, lighting, granite, countertop, and cabinetry needs!!!! Love this place!!!
5.0
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5.0
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5.0
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5.0
2 years ago Great company
5.0
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5.0
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5.0
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5.0
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4.0
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5.0
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5.0
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5.0
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