JABARA CARPET OUTLET

4.3
|
186 Reviews
We opened Jabara's Carpet Galerie at the same location 15 years ago so you can have 25,000 choices of special order flooring products.
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Jabara Carpet Outlet 1816 N Broadway St, Wichita, KS 67214-1123 316-267-2512 http://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw
4.3
|
186 Reviews

Reviews


1.0
2 days ago Extremely, extremely frustrated with this company right now. We needed two separate pieces of matching carpet for our room. They sold us that carpet and then later we find out the carpet they sold us didn't match when we were originally told it did. Now the installer they put us in touch with doesn't show up for the job and calls 2.5 hours after our appointment time to tell us they aren't coming. We had it scheduled this date for a reason and made sure we were available. Unacceptable.
2 days ago Business Owner Morgan, we are sorry for the inconvenience the independent installer you hired is causing you. We have over 20 independent installers who work out of our store on a daily basis. Our customer service department contacted your installer today and it seems he hurt himself over the weekend. It is poor business practice for him to contact you so late, but it does seem legitimate. We track any complaints on the independent installers and if they have a track record of either poor installations or business practices, we do not recommend them. As far as the carpet is concerned, your salesperson found you a remnant of carpet that was on sale and another piece of the exact same style and color of carpet off of an existing roll. After your installer measured your areas, he wanted to make sure that the dye lots of the carpet were the same and thus the switch from the remnant piece to everything off of the one roll. If you would like to speak about this further, we would be happy to have someone from our management team call and speak to you about your situation.
2 days ago I completely understand the installer hurt himself, and I do not blame him for that. However, we were told he'd have his son-in-law come out and install for us instead. The son-in-law never showed, and we were given absolutely no explanation other than "he can't make it". When we make time with busy work schedules and move all furniture and everything out of a room that we need to use, it is absurd that we receive a call so late after our appointment time saying they aren't coming. I'm sure you can understand our frustration in this matter. We were never given the option to schedule with an in-house installer, unfortunately. We were only given two business cards and were told this guy was "the best" and "highly recommended". No mentions of other installers were ever made.
2 days ago Business Owner You are correct. It puts you in a horrible situation and all i can say is that i am sorry, which doesn't really fix anything at this point. I can have our customer service department give you a call and see how quickly we could find another installer. I am sure our salesperson recommended the independents because of time frame. Our in house crews are booked up for over a month at this point. The independents are excellent installers and most have been working out of our store for over 10 years. As independents though, they are their own business. Outside of them telling us they have openings or not, we don't really have much control over them except for the feedback from our customers. I cant tell you the last time i have heard anything poor about this installer which is why he is generally highly recommended. It is a mistake though and we have made a notation in his file. If it became habit, we would stop recommending him. Our business is built on our customers and their experiences and we take that very seriously. I am sorry that this has occurred and if you want i can try and locate another installer for you.
2 days ago I appreciate the apology and I understand that this seems like an isolated, nonetheless unfortunate, incident. Our time constraint has proven to be a bit of an issue, so we will do our best to find someone who can install for us as soon as possible. If we aren't able to find someone, I'm sure my husband or myself will be in touch. Thank you.
1.0
2 weeks ago Needed warrenty claim on $3,000 shaw flooring never do buisness with jabara they will cheat you out of all warrany work i will never buy anything here again
5.0
last month Very helpful wit the information that I had needed.
2 weeks ago Business Owner Good to hear Tina H. If there is anything else we can do for you, just let us know!
5.0
last month Wonderful, friendly staff...and great selection! I've had carpet and tile installed by Jabara's...and I've purchased a few area rugs. Great experience, every time!
last month Business Owner Thanks for the great review, Alissa! We're glad you've had such great experiences.
5.0
last month Great job! Love the carpet. Quick in & out service. Really liked Matt
5.0
last month Very nice and helpful staff.( Bill was very knowledgeable and helped us out a lot! ) There is a large variety of carpet that is organized in a way that goes from least to most expensive. Its a clean and well organized store. They also have wood floors, and other flooring types if you want something other than carpet. They do have financing as well through Synchrony Bank. The guys that installed the carpet and padding in my home did a great job and worked quickly but not to the point where it was rushed. I am very happy with how it looks! Ill definitely end up coming in again for more flooring when the time comes.
2 weeks ago Business Owner Hey Melina A. Good to hear. When the time comes, make sure you look us up again for any of your flooring needs.
5.0
last month This customer did not leave a comment.
5.0
last month This customer did not leave a comment.
5.0
last month They always take care of the projects we need materials for. Love working with Bud.. he's done a great job assisting us over the years.
5.0
last month Our salesman Greg was very helpful and knowledgeable without being pushy. The tile guy, Todd, did a great job. The carpet crew (John, Dave, Josh, and Jeff) were great! Made for a pleasant experience and they were very hard working and efficient. I couldn't believe they got it all done in one day! I will highly recommend Jabara's!
1.0
last month Very bad customer service.. the First Lady was very friendly but couldn't answers the questions I needed so she got this other guy who was very arrogant and rude. One of the pieces of remnant I wanted had a big hole in it and asked if I was gonna use that area.. doesn't matter.. your charging for the sq ft! They didn't want to negotiate at all.. told me.. "you think you're the first person to come in here and try to get a deal"... Great customer service!!
1.0
last month We have done business with Jabara's in the past and were very pleased. Our last experience was vey disappointing. We were shocked to find out we could not make a return within 60 days as printed on the back of the invoice. The flooring we bought increased in price and is not currently stocked. Therefore, no return. Jabara's did compromise and gave us a refund less 20% restocking fee. That 20% cost Jabara's a loyal customer.
5.0
2 months ago We purchased carpet and tile from here and it was excellent! Will be buying everything for our house here! Excellent customer service!!!
5.0
2 months ago Very friendly staff. Saved a bundle of money. I will start going there for all my home improvement projects
5.0
2 months ago The guys were very friendly and helped us pick out carpet within an hour. We were even able to have an independent contractor who works with Jabara`s to have a quick install date! One other pro, the cost was half of what a local company would be able to do.
5.0
3 months ago It was a unique experience for me, perhaps not for Jabara's. I have used them twice before, both with complete satisfaction and very easy. This time, I needed to have new carpet and pad placed on the stairway, and in the LR and BR downstairs as the "last" part of repairing earthquake and water damage in the finished basement. Little did I know that the basement leaking repairs I thought were solved a few months earlier would go on and on and on with the most recent spring rains, postponing the carpet installation again and again and again. It's now done and I love the carpet, it was special order; Jason and the installation team did a GREAT job. Because of all the delays, I was on a first name basis with Jackie and Pam in the scheduling office; I never had to say who was calling (for the next reschedule) they knew by my phone number. We had some good laughs. Can't recommend Jabara's or their staff any more positively! (I just trust that the basement is finally "waterproofed!" because I absolutely love the carpet.)
5.0
3 months ago No Not at this time!
5.0
3 months ago I didn't shop around for carpet because I heard that Jabaras had the most selection at very reasonable rates. The sales staff was super friendly and helped me find decent carpet within my budget and didn't try to up-sell me at all. They helped me find an installer and even scheduled the install. Overall, I am extremely pleased with the service, product and installation. Would definitely recommend.
3 months ago Business Owner Angie, Glad to hear your experience was a good one. Our customers, repeat and referrals alike, are the cornerstone of any successful business!
5.0
3 months ago Great customer service
3 months ago Business Owner Edward, Awesome to hear!
5.0
3 months ago This customer did not leave a comment.
5.0
3 months ago We were completely happy with our experience in purchasing laminate flooring from Jabara's. Sara, our sales lady was extremely helpful, patient and professional. Our installer, Alberto, did an amazing job of installing our floor. We couldn't be happier with our experience.
3 months ago Business Owner Bob, Good to hear that everything from the beginning to the end went well in your flooring experience!
5.0
3 months ago Our estimate was easy to schedule and the estimator was on time and friendly.
3 months ago Business Owner Staci, Thanks for the review. We are glad you were happy with the process.
4.0
3 months ago ?
5.0
3 months ago Very please with my carpet from Jabara's. From picking out the carpet to having it installed, the whole process was a great experience and I would recommend them to anyone. And I'm a shopper, so I shopped around 1st before deciding to go with Jabara's.
5.0
4 months ago did a great job!
5.0
4 months ago We enjoyed the service and the attention given to our problem. We would have used Jabara's but we found a tile we really liked at Farha's.
1.0
4 months ago I was transferred three times before I got there information I needed. I also requested a couple samples a long while ago and still have yet to receive them. I'll be looking elsewhere for flooring.
5.0
5 months ago I was provided with excellent customer service yesterday. Thank you guys so much!!
5.0
5 months ago This customer did not leave a comment.
5.0
5 months ago Jabara's has very helpful employees! Anthony was able to answer my questions, and assist me in choosing the correct sizes for the area rugs I purchased.
1.0
5 months ago I have not been to your establishment recently. I would be happy to rate my experience...if there had been one. If you have any questions, please feel free to contact me at 316-259-0399.
5 months ago Business Owner Well, we would love to see you in the store soon! According to our records, it looks like you gave us your email address after a recent visit with our group at last months WABA Home Show. This would have just been a review to see how that experience was. If there is anything we can do for you, please let us know.
3.0
5 months ago it was great!
5 months ago Business Owner thank you for the review.
5.0
6 months ago Thanks great Store
5.0
6 months ago Be nice if you carried some plywood sheets, osb, and some framing material. Great customer service!
5.0
6 months ago The prices are great, wonderful selection and the staff & owners are awesome!!
3.0
6 months ago My husband and I spoke with someone at Jabara's booth at the Home Show. Neither of us have been in the store. The only review I can give would be from the interaction we had with the person at the booth and that was only for a couple of minutes.
5.0
6 months ago Extensive selection, very good service. I had been looking for carpeting and found what I was looking for here at a good price.
5.0
7 months ago Wonderful experience
5.0
7 months ago This customer did not leave a comment.
5.0
8 months ago 3
8 months ago Business Owner "They installed our new laminate hardwood floors and it was wonderful! They did it in 2 days, about 500 square feet, and they were super friendly and flexible. I purchased from another company and only used them for install, which is why there is only 3 stars on the sales and product ratings."
4.0
9 months ago "After a slow and frustrating beginning with Ryan, Jennifer (whom I think is AWESOME) stepped in and helped me get the correct materials and schedules for installation. My tile installer - Alberto - was WONDERFUL. He was caring and meticulous in his work and it shows in the final project. My carpet installer - Brad - was awesome too. He installed my carpet in 1 day, as per my needed schedule, and it looks beautiful. This team of 3 made my project a success!"
5.0
9 months ago I wish we had looked at Jabara's first! We needed to get carpet installed quickly, but we couldn't find the type of carpet we liked in stock at any other carpet location (we looked at all the typical big retailers). We remembered hearing about Jabara's and stopped by. We were amazed at the selection of in-stock carpet, and there were multiple options we liked, and the prices were very good. They couldn't schedule our installation as quickly as we were hoping, so they put us in contact with two independent installers and we had the carpet installed within three days! On top of everything, we saved a significant amount of money compared to the other options we looked at! Sales people were all very helpful, and it was a great overall experience. Thank you, Jabara's!
5.0
9 months ago This customer did not leave a comment.
4.0
9 months ago This customer did not leave a comment.
5.0
10 months ago ...and all that for a great price! Haven't purchased my flooring yet but impressed thus far.
5.0
10 months ago Outstanding selection, great pricing and doing business with an awesome Wichita family!
4.0
10 months ago "All People help me about the flooring are super nice, and very helpful. But the price of labor, and vinyl are high. I must choose other company because the have the type, brand,color of the vinyl title I really like, and these are on sale on right time when I need them. Save me some money. Thanks for helping me that day. My Ling"
1.0
11 months ago This customer did not leave a comment.
5.0
12 months ago This customer did not leave a comment.
5.0
12 months ago "I had my carpet installed about 3 weeks ago. The guys were prompt, friendly and professional. They really knew what they were doing. They told me what they were going to do and then did it in a surprisingly quick time. I would highly recommend David as he did an awesome job! I will be getting some more carpet in the future and for sure I will get it from Jabara's and ask for Dave to install it! Larry Wallace"
5.0
12 months ago "My carpet and vinyl floors were installed professionally, the installer was on time, didn't waste time, did an outstanding job and cleaned up after himself. Great job Alberto! Thank you and thank you Jabara's."
1.0
12 months ago Worst customer service we have ever experienced. Will never go to this store again.
12 months ago Business Owner "
We are sorry to hear that your experience at Jabara's did not meet your expectations. As a locally owned company with over 46 years of service in the Wichita and surrounding area, we pride ourselves on our customer service. If you would like to contact us directly at info@jabaras.com so that we may get more details as to why you did not have a good experience in our store we would appreciate it so that situations like this do not occur again.
"
1.0
12 months ago We recently was in and I say one thing the guy who help us was great but the girls that are cashiers. Are ruid. Never will we go in aging due to being treated poorly.
12 months ago Business Owner "
We are sorry to hear that your experience at Jabara's did not meet your expectations. As a locally owned company with over 46 years of service in the Wichita and surrounding area, we pride ourselves on our customer service. If you would like to contact us directly at info@jabaras.com so that we may get more details as to why you did not have a good experience in our store we would appreciate it so that situations like this do not occur again.
"
5.0
last year This customer did not leave a comment.
1.0
last year Beware. �We had purchased carpet from them and had no problems. �However, this experience was much different. �Purchased special order Armstrong sheet vinyl in a black and white checked pattern to fit our 50's kitchen remodel. �Looked great, however, after several months started crackling when walked on. �Contacted Jabari's who sent rep (Frank) to check it. �We made it a point to have our contractor present for Franks inspection. �Upon his evaluation he indicated that the vinyl was installed correctly and it was an adhesive issue. �Before leaving he said he would notify Armstrongs area rep and someone would be contacting us. �After making 2 calls to Frank and leaving messages I received no return call. �Called the Galleria and talked with Jennifer who after several minutes informed me that the issue was incorrect installation. �Found this funny since Frank had told me face to face that it had been installed correctly and had to be an adhesive issue. �So, beware. �As long as their are no issues you'll be fine. �However, if you do have an issue forget it. �It would have been nice to have received an apology referencing Armstrong's decision. �I wonder how often their warranties are backed or is it always and "installation" issue. �Needless to say I/we will never purchase from them again. �Forgot to say this was a small floor 9x12.
last year Business Owner Thank you for placing your review on Yelp. We take these reviews very seriously, just as we took your initial claim serious. You did purchase flooring from Jabara's. You did not have Jabara's perform the installation of the vinyl. You did contact Jabara's about problems your were having with your vinyl. After receiving your claim, Jabara's did assign our installation manager to come to your home and inspect the material and labor. Because you did not have Jabara's install the product, we could have easily referred you to the 1-800 number of the claims department for the product that you purchased, but customer service is very important to us and we believed it was important to inspect your vinyl. After inspection, our installation manager explained to you that it was an installation issue and not a product issue. He took several pictures of your job, which i am willing to send you, which show you that you do not have a vinyl issue, but rather an issue with the underlayment used in the installation of that vinyl. If a product has a failure, it does Jabara's no good to ignore the claim. We get no benefit from it either way. Warranties on materials are through manufacturer's. Jabara's, nor any other flooring company, local or not, warranties materials. Those are through the manufacturer. If you are not satisfied with our explanation, you are more than welcome to contact Armstrong at 1-800-233-3823 . If you need further assistance from Jabara's we would be more than happy to help in any way we can. You can reach me directly at (316) 267-2585. Thank you for placing this review.
5.0
last year "Felix was very helpful in the process of us purchasing new carpet.I would recommend to all my friends to go to ""Jabara`s"" Thanks Again Kenneth &Stephanie Gallagher"
5.0
last year My mom went here with a small budget to get carpet for her living room and they treated better than she could have ever expected. You don't need to look anywhere else because they have the best service, the widest variety of carpet and can even get you an installer. Thanks to Bill Benton for helping her. Great job guys!!!
5.0
last year Have been considering different carpet and flooring options for two separate areas of my house. Each of the Jabara's professionals were knowledgeable and helpful. I truly felt they were interested in giving me the information I was seeking and all of the options available WITHOUT pressuring me. Kudos to Ryan Winder who has been extremely helpful and who has gone above and beyond in his service to my carpet and flooring search. I highly recommend Jabara's Carpet Gallery and Outlet.
5.0
last year This customer did not leave a comment.
5.0
last year We've used Jabara's for 30 years, flooring, cabinets, trim, wall paper, never disappointed
5.0
last year Excellent place to get carpet from. We just got ours done about a month ago and they offered competitive prices and very helpful service. The salesperson who helped us was named Greg and he was the most patient and nice salesperson I've ever met! He never hesitated to answer the billions of questions I had and researched answers to any questions he didn't know the answers himself. Was a joy and hassle-free experience with him! And the best part was that he wasn't in the least pushy (100 billion points in his favor just for that!). They were also able to schedule in the work fairly quickly (the next week) and it took them a maximum of 2 hours to get it all done. They even took a small criticism I had (the work crew didn't clean up as well as they could have) very seriously and made sure to let their work crew know. I highly recommend them. We were originally going to get wood floors by them too but unfortunately they quoted a higher price than an alternate place and we were on a budget. But service and product wise, they were really really great!
5.0
last year Did a good job of showing me what I needed rather than what they wanted to just sell me.
4.0
last year "I have shopped at Jabaras for 15 years now and I always save money and get great service and great value. I own a small hotel and rentals and I find good deals on carpets, molding, cabinets and other items. Worth the drive!"
5.0
last year The amount of carpet they have in stock was unbelievable . The sales person was very knowledgeable and made suggestions that made our decision painless.
5.0
last year "Our experience with Jabara's was truly a ""team effort"". We had two different employees help us when we were picking out a carpet (We came in on two separate occasions) and both were very helpful. Matt ended up being the one who helped us find the perfect carpet for our needs. He was very knowledgeable and even guessed our carpet need within 1.5 ft of what the installer ended up measuring, and that was with only rough guesstimates in our minds. We were given a few cards for different independent installers and had a little trouble getting responses. However, we placed a call to Jabara's asking when we ought to expect to hear back from independent guys after waiting 5 days+ on responses. Jennifer (who was very prompt, polite, and kept us in the loop) found us a different independent installer, Brad Streit, who came out THAT DAY to measure our space. We were very impressed with the quality of work Brad did, and plan to use him again for future flooring projects. Thank you Jabara's for a great transaction!"
4.0
last year I am pleased with the job that Jabara's did on my carpet! It was a big job but they completed it in a timely manner and were very professional. We feel that we got more than we paid for! We will use Jabara's again!
5.0
last year "My husband and I have been working on our basement for the last 18 years. We knew flooring would be a huge expense. We were pleasantly surprised when we priced flooring at Jabara's. The sales people as well as the installers were very helpful and knowledgeable. My husband has trouble communicating and everybody treated him with respect, which I appreciate. Thanks Jabara's for making a dream a reality."
3.0
last year "The first crew that did my basement did a great job, friendly and hard working. When something happened they let me know. They did my whole basement in about 6 hours. The next day a different crew showed up, the first crew a guy got sick and couldn't work so they sent someone else. They did not do so well. Lots of banging and dropping heavy stuff on my main floor. They chipped my closet doors, broke an toy fox of my daughters. Killed a breaker so half my house didn't have power. Left staples and nails on the floor for my daughter to find. They didn't tell me any of the issues. They could hardly speak English. They were supposed to leave the extra padding and carpet so the first crew could come finish my stairs. They didn't leave it. The didn't vacuum well at all, or clean up the scraps they ended up leaving on the hard floors."
last year Business Owner "
I am sorry for the inconvenience. If you could please email me your name and ticket number we would like to further investigate your situation as customer service is of the utmost importance to us. info@jabaras.com
"
5.0
last year Huge selection and unbeatable staff! �If customer service is as important to you as it is for me, this is the only option.
5.0
last year Had extremely prompt and efficient service from salesman Ryan. Ordered pre-holiday and he had it installed post holiday while I was available. I very much appreciated the service. The carpet looks very nice in Kitchen and Master Bedroom. Colors selected were delivered and true to what I ordered. Calculations on the amount of carpet were very accurate and had very little waste. Thanks for your efficient service.
3.0
last year Not a fancy store, but the prices and selection are good and there's always plenty of knowledgeable folks around to help you out.
5.0
last year "We'd almost decided on a big box store purchase of hardwood flooring. I decided to check out Jabara's and found far more than I expected. The selection was greater, delivery faster and the price was competitive with the big box option. In addition Jason was able to answer ALL my installation questions. The big box store was only able to print out the installation price sheets - no answers. We've used Jabara's before and will use them for all future needs!"
last year Business Owner "
Glad to hear Wild Bill! Our store prides itself on having knowledgeable salespeople. Flooring is what we do!
"
1.0
last year They never showed up for our appointment. What a disappointment!
last year Business Owner "
I am sorry for the inconvenience. Please contact me directly so that I can get more information on your situation and so we can rectify the situation. Thank you. Jason Jabara jason@jabaras.com or (316) 267-2585
"
5.0
last year "We had to the pleasure of dealing with Ryan Winder. What a great person to deal with. He went over and above to find us a good quality carpet within the price range we were looking for. He pulled samples, worked with us on pricing and was very knowledgeable about the carpet including quality, durability, warranty, etc. Couldn't have asked for better service. Will definitely be back for our future flooring needs! Thanks again!!"
1.0
last year "never made appointment, never called, just emailed"
5.0
last year "Bought 700 sq. ft of epic wood floor and tile for backwash, Sarah was extremely knowledgeable and helpful in the selection of the materials. Price was good and now if the delivery is on time and without distress the experience will have been delightful."
4.0
last year "We bought our carpet for our entire house from them! They were helpful and the prices were great--far better than anywhere else. Our carpet is still looking OK--but I think it could be a bit better quality,"
5.0
last year We researched all major suppliers and Jabarra's came out on top. Best price and best carpet we could find at the price we had budgeted. Service and installation was just what was promised.
4.0
last year We put flooring throughout our upstairs. Jason was great to work with. Flooring looks fantastic. The people that installed it did an excellent job. The only thing that I would have changed is being there when they came to measure. I had a family member at the house and he did not know the kitchen was to be done so it ended up costing more than we had anticipated. Jabarra's was great making the changes.
1.0
2 years ago Jabara's would not take responsibility for the installer they had put in my flooring. I was unhappy with the work done and contacted them about it. They sent the same guy out to fix it and he still did a poor job. He was rude and pressured me into paying my remaining balance. Then when I contacted Jabara's about this again, they pretty much said I must have thought the work done was fine since I paid the rest of my balance and they won't do anything to fix the problem now. Very disappointed in how things were handled and how I was treated. Next time we will be going to Star Lumber.
5 months ago You may consider Great American Flooring next time.
5.0
2 years ago "They literally transformed our living room in a weeks time.We went in on a Saturday and picked out what we wanted ,gave our salesman the measurements and, the next Saturday the installers were there and done by 3 o'clock.This is the second time I've used them and we are already planning a tile job in the near future.Thank you again for the great service"
5.0
2 years ago Jabara's has always been good to us. Our entire house has been carpeted by them for over 25 yrs. This yr we decided to get an even better quality of carpet and we love it. Thanks to the staff of Jabara's we will continue to buy from them.
5.0
2 years ago My husband and I have been Jabara's customers for several years. They never disappoint. We are building a new house, and found our hardware for more than half of what we could buy it elsewhere. We also found a great carpet for the stair runner, and basement bedrooms at an amazing price. The quality is always great, and the customer service superb! I can't wait to go back and pick out the area rugs we will need for our hardwood floors. They are very knowledgeable, and you can always find a smiling face to help you find what you need; not like some of our chain retailers in town.
5.0
2 years ago We purchased wood flooring from Jabara's to replace the worn carpet in our entry, dining area and long hallway. It certainly updates our home and we love it! Ryan, our salesman, was top-notch. He was knowledgeable about the products that Jabara's offers, very pleasant, offered good suggestions and was detail conscious. Likewise, Trey, the installer that laid down the flooring, was great. He was meticulous and everything was perfect. Both wanted to assure that we were pleased and we were! I know that we will choose Jabara's and request Ryan and Trey for future projects.
5.0
2 years ago quick and painless!!!
5.0
2 years ago Prompt, efficient sales help by knowledgeable professional (Mr. Ryan Winder). Excellent value for price. Selection beyond expectations. This is what ALL business, not just flooring, aspires to and occasionally achieves. Jabara's nails it.
5.0
2 years ago Extremely helpful staff.
5.0
2 years ago We have purchased several rugs and carpet from Jabara's over the past few years. The friendliness and helpfulness of the staff is excellent, the selection and value is great, and customer service is above the rest! I recommend Jabara's to all my friends and family for their carpet needs.
5.0
2 years ago Huge selection...helpful staff...unbeatable prices. What more can be said.
1.0
2 years ago I requested a quote vis e-mail. I received a returned call to which I responded. The contact person was on the phone & was not available. I left a message on his voice mail to call me or contact me by e-mail. That was four days ago & I have not heard a word or received any contact of any kind?
2 years ago Business Owner "
i apologize for the delay. Those emails do get forwarded to a specific sales department and i know that person was gone Friday-today for a family emergency. It is not an excuse but it is the truth. If you get this message, and still are in need of assistance, please contact me directly and i will get you taken care. Jason Jabara 316-267-2585. Again, I apologize for the delay.
"
5.0
2 years ago "We shopped around for about a few weeks looking for the perfect carpet and decided to go with Jabara's not only for the great quality and feel of the carpet itself, but also for the fantastic customer service we received each time we stopped by. When we went to order the carpet from Bud, it was bought, cut, wrapped, and loaded into our trailer all within 30 minutes of walking into the store! The crew there, Bud especially, is so friendly and helpful and I would definitely recommend Jabara's to others!!"
2 years ago Business Owner "
Thank you for your business and we will certainly pass on your kind words to our sales staff.
"
4.0
2 years ago The carpet and installation was great! Wife love the pattern and quality of the carpet. Just wish they would've cleaned up after themselves. That's the only reason I didn't give it five stars.
2 years ago Business Owner "
Sorry about how the installation ended. Its great to get feedback on from our customers so we can do a better job the next time.
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5.0
2 years ago "We have been to Jabara's for carpet & an area rug in the last few weeks and we are so glad we chose them. We have very nice carpet from the gallery in our basement family room , a very good quality area rug in our dining room & we have had many compliments on both. We have bought from them for years & have never been sorry."
2 years ago Business Owner "
Thank you for the kind words. We will certainly pass this on to our area rug staff.
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5.0
2 years ago "I purchased an area rug from Jabara's a month ago. I was greeted and helped as soon as I walked through the door. The style choices are too numerous to count in all price ranges. I even returned the previous purchase and found something better. There is no hassle return, if made within 14 day window."
2 years ago Business Owner "
Thank you for the kind words. It's always good to hear from our happy customers.
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5.0
2 years ago "Ryan, Frank and John were a great team in the selection, purchase and installation of Shaw Anso Caress Nylon Cashmere II soft carpet for our Master Bedroom and Bath in November 2014. Jabara's special financing through Shaw was a nice benefit. We are also pleased with our selection of a Soniclean soft carpet upright vacuum to keep our new carpet looking good."
2 years ago Business Owner "
Thank you for the kind words ScottC, we are glad you had an Awesome experience with Jabara's! If there is anything else we can do for you, please let us know.
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1.0
2 years ago "I posted a request for a quote and no one ever contacted me to inquire on the job. Pretty disappointing as I was trying to spend well over $10,000 and require better service with that kind of money"
2 years ago Business Owner "
I am sorry that you had a poor experience with Jabara's. If you can please forward the posted quote to info@jabaras.com we would like to look into this issue further to see where we can improve the gap in our communication error.
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5.0
3 years ago This customer did not leave a comment.
5.0
3 years ago "We recently purchased carpet for our living room, hallway, and stairs to the basement. We were extremely impressed with the product, the sales people, the measurement and installation, and follow up afterward. Ryan was great to work with along with Frank who came and measured and John who was one of the two installers. They did a great job on the stairs! Jennifer followed up to check on our satisfaction and when we had a question about a ""crush line"" (we had to be gone during the installation process...), John called me right back and explained it great! We will buy again from Jabaras!"
3 years ago Business Owner "
Thank you Mike51 for your kind words. We are glad you had a wonderful experience. If there is anything else we can do for you, please don't hesitate to let us know.
Thanks again for your business,
Jabara's
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5.0
3 years ago "I went to the local Big Time Building supply store and picked out carpet. Then I filled out the paperwork. Then I was told that someone would come and measure, and then they would order the carpet, and I could have it installed in 30 days. Went to Jabara. Picked out the carpet. Paid. Installers picked it up at Jabara, brought it to my house, and installed it THE NEXT DAY! Better quality carpet and cheaper, too! Thanks for doing a good job at a fair price."
3 years ago Business Owner "
Thank you Impalachuck for your kind words about your experience at Jabara's. We're glad we were able to get you taken care of in a quick and timely manner. If there is anything else we can do for you, please don't hesitate to let us know.
Thanks again for your business,
Jabara's
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5.0
3 years ago "We chose carpeting from a large selection and all staff we worked with were very attentive and professional, yet friendly. Kudos!"
3 years ago Business Owner "
Thank you for your purchase Ricknan!
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4.0
3 years ago I bought carpet & tile for a rental and was very pleased with the way it looked down on the floor.
3 years ago Business Owner "
mspearl we are very pleased that you were very pleased!
Jabara's
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5.0
3 years ago We have purchased carpet and other flooring through Jabara's several times over a number of years. We have each time received courteous and knowledgable service and a great price on quality products. We have asked Jabara's for suggestions for installers and have been guided to reliable professionals. Jabara's is our first choice for floor covering.
3 years ago Business Owner "
Ricitic,
Thank you again for your purchase. We are very happy that you continue to allow Jabara's to be your provider of flooring products and services. If there is anything else you need, please don't hesitate to get into contact with us.
Thanks,
Jabara's
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5.0
3 years ago The crew was great and the prices were really great
5.0
3 years ago "I went with my daughter, I had suggested that she go check out the rugs. My sister in Ark City had purchased a couple and I felt the prices were quite reasonable. She bought one and will probably go back when there family room is finished and purchase a larger one. Friday of last week I sent a client there to get a Santa rug. Overall I would say I will shop there and I will send others there. Samantha"
3.0
3 years ago Tile selection was limited but we bought some very nice accent rugs for the bedroom.
5.0
3 years ago I have purchased several flooring items and everyone I have worked with at Jabara's has been very helpful and knowlegable. They have always suggested the best products for my needs and the selections they have are great.
5.0
3 years ago Curious knowledgable helpful staff pointed us right to what we wanted and it was a bargain. Made my living room stellar for thanksgiving
4.0
3 years ago Nice variety of shapes and sizes. Found what I was looking for.
5.0
3 years ago bought and had installed in 3 days very quick service
5.0
3 years ago "I love my new carpet!! And it doesn't have that formaldahide smell that usually comes with it. The salesman was helpful, without being ""pushy""."
5.0
3 years ago We were shopping for some vinyl flooring and the employee who waited on us was knowledgeable and extremely helpful. We really felt he was on our side and wanted us to make a decision that would best fit our needs. We left feeling like we received a great deal. We also had more knowledge about the product we purchased. Uncommonly great experience.
4.0
3 years ago We have totally remodeled our home in Lyons and the majority of our cabinets came from Jabara's. We know we bought cheaper grade cabinets but had to due to our budget. We had already purchases vinyl flooring and a couple of remnants so our funds were low. The cabinets worked great for us but a couple of the doors have warped. Thank you for your friendly service and helpfulness in our shopping!!
4.0
3 years ago "Over the years we have purchased carpeting several time as well as building supplies, from sinks & toilets to kitchen cabinets&trim boards. And we fully intend to purchase carpeting again for 3-5 rooms in our home. The prices are good and sales help is great."
3 years ago Business Owner "
It's always great hearing from long time customer's who are happy with the prices, service and selection we offer in not only flooring but also in the home improvements items we handle. We look forward to working with you again on your next visit.
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5.0
3 years ago "Had a wonderful experience, bought a remnant and I am very pleased."
3 years ago Business Owner "
Glad to hear! Let us know if there is anything else we can do for you!
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4.0
3 years ago Had the carpet installed in July and it looks and feels great.
3 years ago Business Owner "
Super news! Thanks for shopping with us and let us know if there is anything else we can do for you.
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5.0
3 years ago We looked at many different places for an affordable yet beautiful flooring. We were updating our whole house and the price for the same flooring at other locations were hundreds of dollars higher. A friend recommended we try Jabaras. We are an hour and a half away but thought why not. The staff was so helpful. You even had carpet layers who were willing to make the drive to lay the carpet. We are so happy with the whole process and have beautiful floors to prove it. Thank you Jennifer in the office and Jeremy and his brother for laying the carpet.j
3 years ago Business Owner "
Great to hear these type of things from our customers and we will certainly pass on your kind words to Jennifer and our installers. Thanks!
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4.0
3 years ago Great service!! Great Value!! Definitely will return for my next purchase!
5.0
3 years ago I bought new carpet for my house that I was moving out of. There was a deadline and they were able to meet it and with a reasonable cost
5.0
3 years ago "We bought wood flooring and kitchen tile this summer. Jabara's had the best selections by far, and they allowed us to bring home large samples, which was incredibly helpful in our selection. The staff there is wonderful, too! I'll always go back and recommend them to everyone."
5.0
3 years ago Customer service representatives are very professional.
5.0
3 years ago We had Jabara's install new carpet after a basement remodel and matching carpet upstairs. They had a huge selection of solid quality carpet, and it was in stock. We had our carpet installed within a week of buying it, and the installers were great. We shopped around, but the other carpet stores and Lowes just couldn't come close to the selection and price for the same quality.
5.0
3 years ago my wife and I were looking for a better color selection then we found at lowes and home depot. not only did we find better choices and better prices but we found awesome quality and customer service. I even received my veterans discount which almost no one offers.
5.0
3 years ago Jabaras has a beautiful showroom and bargang that can't be beat very glad I chose Jabaras for my Carpet needs
5.0
3 years ago Very helpful staff! We ended up selecting a totally different type of flooring than we expected after the staff showed us some of the new styles! Our flooring is being ordered and I can't wait to see how it looks in our home!!!
3 years ago Business Owner "
Glad to hear you had a great experience. We can't wait until your flooring gets here either!
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5.0
3 years ago Anthony Tucker was so helpful. We came in looking for an area rug with really no idea where to begin. Anthony was helpful but did not crowd us. He explained how the rugs were set up and took down several rugs so we could see them better. great experience and we would certainly recommend Jabara's to others.
3 years ago Business Owner "
We are certainly glad you had a good experience. We pride ourselves on our selection and prices, and certainly on our service. Flooring is what we do!
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2.0
3 years ago I was not that happy with my visit to Jabara's. I had called the previous day and explained that I was coming from quite a ways away and wanted to make sure that they would have the sizes I wanted in lots of styles. When I got there and started finding rugs I liked I would be told they didn't have it in the sizes I needed. They were sold out on almost every rug I asked about. The seemed angry that I did not want to settle. Not sure if I would recommend.
3 years ago Business Owner "
I am sorry you had a less then excellent experience in our store. Jabara's prides itself on having the largest selection of in stock area rugs in the state as well as excellent service. Please contact us directly at 316-267-2512 or at arearugs@jabaras.com so that we can resolve this issue.
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5.0
3 years ago "I am in the process of remodeling my kitchen and my contractor recommended Jabara's to me for flooring and backsplash tile. I first went into the store in February and Ryan was my salesperson. What an asset to your organization! He pulled samples and helped me choose what looked best with my cabinets. Two months later I went back into the store and to my utter surprise, Ryan remembered not only my name but the exact product I purchased in February. Wow, you just don't find customer service like this anymore. And to top it all off, the prices are great. Will recommend Ryan and Jabara's to anyone doing any kind of home improvement!"
3 years ago Business Owner "
Thanks Sandy! It's always great to hear about a good experience at our store, and at Jabara's, we take most pride in our knowledgeable staff and superior customer service. Good luck with the remodel, and please let us know if there is anything else we can do for you.
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5.0
3 years ago We work with Ryan on a regular basis here at North Newton Housing. He is always quick to respond and so helpful. Frank makes sure the installation is always top notch. Appreciate you both!
5.0
3 years ago Always been on top of there game since iv known the Jabara's in the carpet buisness and the best in Wichita Shalom my peeps keep doing yalls thing and tell Josh to except my friend request or else im a chop him in da throat lol naw luv yall.
5.0
3 years ago I remember waking up a few years ago and looking at the calendar and realizing that it was a saving's day at Jabara's Carpet Outlet. English couldn't do justice in explaining just how happy I was to learn that I can save big on a large inventory of carpets, area rugs, vinyl remnants, and so much more. I'll never forget that happiness because I wake up everyday engulfed in the warmth and joy of remembering that it's another savings day, because every day's a savings day at Jabara's Carpet Outlet!
5.0
4 years ago Best deals in town and great service!!!
5.0
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3.0
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4.0
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4.0
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2.0
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1.0
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5.0
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1.0
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1.0
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3.0
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4.0
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5.0
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5.0
6 years ago I'll keep it short. Got a quote from Home Depot on their $49 whole house carpet installation... Went to Jabara's and picked out a carpet almost exactly the same price. Jabara's total quote was almost $500 less than Home Depot! Please…
5.0
7 years ago Been shopping there for years. They cut me a pretty good deal on my rentals and have purchased wood and carpet for my own house. Never had a bad experience and would highly recommend them.
1.0
9 years ago Jabara's came to my house measured out the job for my bathroom tile. I then picked the tile, and they gave me a bid for 1,400$ for the tile and not more than 1,600$ for the installation. I then bought and paid for the tile. When the tile…
1.0
9 years ago Jabara's came to my house measured out the job for my bathroom tile. I then picked the tile, and they gave me a bid for 1,400$ for the tile and not more than 1,600$ for the installation. I then bought and paid for the tile. When the…
3.0
12 years ago Jabara's Carpet Outlet has been a mainstay in Wichita for many years now. My family got a lot of great bargains in Jabara’s damaged freight house at their store. Anything from lighting fixtures to tile, Jabara’s had it all. The staff is…
5.0
12 years ago My family loves getting carpet at Jabara's Carpet outlet. The carpet is of great quality and the prices are decent. The people are very helpful and friendly. I know their advice really helped us when we remodeled our house. I was also glad…
5.0
12 years ago Jabara's carpet is where I always turn when I am shopping for carpet in Wichita. It is a wholesale outlet that certainly doesn't skimp on quality. They are always so incredibly friendly and willing to help you pick out a carpet, get it…