JABARA CARPET OUTLET
We opened Jabara's Carpet Galerie at the same location 15 years ago so you can have 25,000 choices of special order flooring products.
As a Shaw Flooring Network (SFN) retailer, we are committed to providing you with the very best service. We go above and beyond to make sure you’re satisfied with the flooring product, service and ultimately, your home. Purchasing carpet, hardwood, luxury vinyl or tile and stone can be daunting, but we are here to help you every step of the way.
Shaw Floors is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Jabara Carpet Outlet
1816 N Broadway Ave, Wichita, KS 67214-1123
316-267-2512
https://shawfloors.widen.net/content/dqn0tmc3r4/web/shaw-logo-bw.webp?quality=85
Price Range:$-$$$$
Reviews
5.0
Tina M.
8 months ago
5.0
Cathy B.
9 months ago
Purchased carpet and luxury vinyl flooring from Jabaras and was very pleased with the quality of the materials as well as the install.Alberto was very good with communicating with us from the time he was picking up carpet to when he was on his way.He pays great attention to detail and gets the job done in a timely manner. Highly recommend!
1.0
Jami E.
10 months ago
I am extremely disappointed in the flooring I was sold. My husband and I bought luxury vinyl plank flooring from your store and it has not lasted well at all, plus the customer service I received was non existent . The vinyl planks have separated easily, have cracks and nicks in places where nails from the subfloor have popped through after only 1 year of use. Overall a cheap and worthless product. We just remodeled our entire home and I wish I could afford to replace these floors. I will be telling all my friends family and neighbors to never buy the products from your store again. If I could give zero stars I would.
5.0
Claudette G.
11 months ago
What a winning team! Every interaction I had was professional, courteous, efficient, and targeted to my desires. JL in sales was knowledgeable, helpful, but not high pressure. He explained everything well, and didn't try to push add-ons. Dawes was equally impressive as the estimator. Prompt, thorough, accurate, professional and extremely patient with my questions. As for installation, I don't think you could get any better than Alberto Gonzalez. Great product is only as good as the installation. Alberto's attention to detail was impeccable. He didn't take shortcuts. He's a very hard worker, putting in long days of tedious work. He was incredibly accommodating, always prioritizing customer service. The quality of the install was second to none! I would highly recommend this team to anyone wanting a quality outcome from their flooring project. I wish I could give them 5 stars Plus!
5.0
Kristy
11 months ago
Had luxury vinyl installed and we love it! They made the process very easy. Employees very knowledgeable and helpful. Purchased an area rug , not only is it beautiful it’s high quality. No one else compares to these guys.
5.0
JT
12 months ago
We just completed 4 Lange rooms plus and staircase alone with a walk in closet. I highly recommend Jabara’s. The whole process went perfectly smooth from choosing the carpet and pad, get the install on a day of our choosing. They were on time, did a fabulous job with the install, they cleaned up perfectly. I will use them the next time I need flooring. Thanks Jeff
5.0
Craig L.
last year
We had a great experience with Jabara sells and installation. Alberto was very professional with installing flooring.
5.0
Nadine G.
last year
I went in to Jabaras looking for carpet for my basement and bedrooms. I was there without my husband and thankfully I had the amazing help from Chris Houdek to guide me in my needs. I would recommend anyone going into Jabaras to talk with him.
5.0
Nicholas G.
last year
The wife and I were helped by Chris Houdek to get carpet for our basement and bedrooms. He was extremely helpful and knowledgeable and got us exactly what we were needing well within our price range. I would highly recommend anyone talking to him for their flooring needs.
5.0
Victor G.
last year
Great service, on time and clean job.
5.0
Pat W.
last year
5.0
Alberto G.
last year
5.0
Lisa R.
last year
5.0
Marty B.
last year
After having a very bad experience at a previous carpet store, I was prepared for the same. I was blown away by the courteous, knowledgeable, people that greeted us at this store. From the minute we walked through the door to the end of our installation it was a pleasant experience. I would recommend anybody to check this place out!
5.0
Glen
last year
Installation was timely and looks great
5.0
Elaine B.
last year
Everyone is so nice here!!! Great customer service and awesome products. They treat you like family! Love them all!!!! 🥰
1.0
Debi A.
last year
I have mixed feelings about our experience. While the quality of the Mohawk flooring we chose is good and the finished product is beautiful, our experience with the bookkeeping end and the mess the installer made was not worth the trade off. We had to literally hire a professional cleaner to come in after the job was completed. JL the salesperson, Jeff the installer and Dawes the rep who came to measure neglected to tell us what a huge mess the removal of our foyer tile would make. They did not cover our brand new furniture or our custom draperies. The amount of dust from jack hammering made our baby sick and coated the entire house. Installer did not close any doors. We were in the basement completely unaware. We asked for some sort of compensation for the cleaning and were flatly refused and not only that but they would not honor the 500.00 coupon from their website which was offered on our product. We have decided not to use this company to complete our remodel. I do not recommend if you are wanting customer service.
5.0
C S.
last year
1.0
Jordan R.
2 years ago
Customer service while looking in the store was decent and helpful but as far as product that we purchased, horrible. I ordered and installed some luxury vinyl planking within the last couple weeks. P-series Boardwalk at $2.39 a square foot and it is amazing how horrible quality it is. I understand the cheaper a product is the lesser quality you receive but I did not expect on the first day to get pretty severe scratches at a good depth from just pulling a chair out from under the table or rolling a high chair over the floor. I either recommend destroying the rest of the product or putting a disclaimer that the only thing people can use on it are socks. 0/5 satisfied with this product
5.0
Dee S.
3 years ago
We has three rooms and a hallway carpeted and love our sales person J L Fox and the installers. They were informational and very helpful. TOTAL HAPPY.09/27/2021
5.0
Deborah M.
3 years ago
This Summer, we replaced the carpeting in 3 rooms in our home. Our experience with Jabara's was very positive. Ryan assisted us with selecting the best carpeting for our needs. He willingly answered our many questions concerning carpet quality, room measurements, the process for removing our old carpeting and the laying out of the new carpets. Ryan provided feedback about the process as necessary. Jennifer kept us in the loop regarding the ordering process, timelines, and worked with us to accommodate our specific needs. Johnnie and his crew did a fabulous job with removing our old carpets and laying down the new carpeting. They were mindful of our home and made a conscious effort to do the job with the least amount of impact overall. We highly recommend Jabara's! Many thanks to Ryan, Jennifer and Johnnie and crew.
5.0
Steven S.
3 years ago
We recently had our entire upper floor redone by Jabara's using both vinyl plank and carpet and are 100% satisfied! From the very patient sales people to the meticulous installers they hit all the right notes. Steve and Lisa Smith, Sedgwick, KS.
5.0
Andrew
3 years ago
By far the best experience I have ever had. Ryan @ jabaras help me tremendously. We bought carpet for our home twice. The 2nd time around we had an issue with a manufacturer defect. Ryan was very patient and was persistent with our claim. I will never consider buying carpet from anywhere else. Customer service is superb! This company will stand behind the product they sell. It’s nice to know there is a company out there that truly cares about there customer.
5.0
Eli I.
4 years ago
Ryan was an amazing help at Jabara carpet outlet in Wichita on Broadway. Very nice and made it a great simple trip!
1.0
Brittany
4 years ago
Next time when a manager say they will have someone call back they should follow through especially following your installers peed over a brand new toilet. Not to mention they didn't clean up access carpet and when I told the manager Ryan he acted nonchalant giving me the installers history with the company. I still have to clean up a stranger urine that he shouldn't of never used my bathroom without asking.
1.0
Brittany M.
4 years ago
1.0
Vickie
5 years ago
I wouldn't recommend your installers for anything!!!!! It's been years, but it still whizzes me off that they came in changed my radio station, brought their dog in, mud, and all. Then knocked my furniture over, plus knocked over the doors we just painted, & had to redo them all as they skinned them up so badly!!!!! The laminate they put it is buckled all along the seams!!! It was supposed to be stain resistant carpet, it is NOT!!!!
5.0
Drs. S.
5 years ago
thank you for the excellent job last week at our office. Todd did an amazing job. The floors look great.
5.0
John B.
5 years ago
100% satisfied customer, Our installer was on time, courteous, kept a neat and clean work space, he also made some great suggestions that we didn’t think of and finished the floors on time with a quality that exceeded expectations. Our sales rep was patient in helping us decide on the type flooring we wanted and was very thorough in making sure we bought all the materials we needed and wanted. Then there was Jennifer who we learned latter works in scheduling she heard our 2 year old acting up while we were trying to find materials and patterns, she came out played with him for quite some time and really gave us an opportunity to make the right decision. We love the new floors and the complete experience with this flooring company.
5.0
John B.
5 years ago
100% satisfied customer, Our installer was on time, courteous, kept a neat and clean work space, he also made some great suggestions that we didn’t think of and finished the floors on time with a quality that exceeded expectations. Our sales rep was patient in helping us decide on the type flooring we wanted and was very thorough in making sure we bought all the materials we needed and wanted. Then there was Jennifer who we learned latter works in scheduling she heard our 2 year old acting up while we were trying to find materials and patterns, she came out played with him for quite some time and really gave us an opportunity to make the right decision. We love the new floors and the complete experience with this flooring company.
3.0
Lisa C.
5 years ago
If you are getting carpet laid by Jeff Frost he will do a nice job for you. My advice is to get a written estimate explaining ALL fees. The is an extra charge for disposal, trim take off and reapplying, trip fees about $250 in extras. The job is done but I feel misled.
5.0
Cummins S.
5 years ago
The service was excellent. The install went flawlessly. The staff was very professional and kept me informed every step of the way.
5.0
Alice K.
5 years ago
5.0
prada
5 years ago
Ryan Winder did a great job selecting grout for my tile and rushed it in order to get it to me within the required time frame. David Avalos and his crew did a great job installing the backsplash tile in my kitchen. I'm extremely satisfied with my Jabara's experience! I've been a long time customer of Jabara's and will continue to be. Two thumbs up!
5.0
Azelin Z.
5 years ago
I love my new floors!
5.0
JEFFREY D.
6 years ago
We always appreciate the friendly, knowledgeable employees of Jabara’s. They are a pleasure to work with!
5.0
RECONSTRUCTION S.
6 years ago
I always get great service
5.0
BRAD S.
6 years ago
Always helpful, always fair. Miss Tom.
5.0
Phyllis S.
6 years ago
You all was really helpful
5.0
Phyllis S.
6 years ago
You all was really helpful
5.0
Cindy K.
6 years ago
Glad for low prices on nice carpet. Your people were great. Thank you.
5.0
Cindy K.
6 years ago
Glad for low prices on nice carpet. Your people were great. Thank you.
5.0
Cindy K.
6 years ago
Glad for low prices on nice carpet. Your people were great. Thank you.
5.0
Dawn L.
6 years ago
Seamless from start to finish, not one problem and an expert installer!
5.0
Nathan J.
6 years ago
Great work Thanks
5.0
Kristi J.
6 years ago
You all made it very quick and easy for us. Installation went fast and very well. Love love love our new carpet
5.0
Jennifer H.
6 years ago
My tile was installed professionally and on time.
1.0
Rob B.
6 years ago
I emailed for someone to call me and it never happened.
jason@jabaras.com
6 years ago
Rob,
Sorry we didn't follow up better. Below is a copy and time stamp of the email we sent to the address that was given on our request form you filled out after receiving your request. For secrecy reasons, we left the email address out that it was sent to. It didn't bounce back to us, but could have gotten in your spam folder? If there is anyway we can still help you out, please let us know.
Sent: Friday, March 23, 2018 10:52 AM
To:********************************************
Subject: Jabara's Inquiry
Thanks for your interest in flooring through Jabara’s. In order for us to give you an accurate instillation quote a flooring selection would need to be made and the space would need to measured by us. We do offer a free service where we can come to the home and measure as well as show you some samples in home if you are interested. Please let me know if this helps or if you are interested in setting up a time for an in home consult/measurement.
Thanks
2.0
Faye L.
6 years ago
Our csrpet was not in stock at the time of our purchase, which wAs expected because we had ordered a factory roll. But what Wes supruising was that the salesman was not willing to follow up with the. Factory to confirm the delivery: when produedhe did call later with an expected delivery date: it has now been four weeks and we have heard nothing more. This size of order should have at weekly follow up at the minimum. We paid in
5.0
Shirley S.
6 years ago
Love the new carpet! It looks great. Service and installation were excellent.
jason@jabaras.com
6 years ago
Glad to hear Shirley! Let us know if there are any other projects we can help with.
5.0
Randy F.
6 years ago
Love the floor we purchased! Staff was helpful and knowledgeable
jason@jabaras.com
6 years ago
Glad to hear Randy! Let us know if there are any other projects we can help with.
5.0
Audrey A.
6 years ago
Easy and great experience!
jason@jabaras.com
6 years ago
That's awesome Audrey! Let us know if there are any other projects we can help with.
5.0
Karla F.
6 years ago
Jabara - my go to place for rugs!
jason@jabaras.com
6 years ago
Thanks for the great review Karla F. Remember, if you cant find the area rug you are looking for in stock, you can check out our online store as well at: https://jabaras.area-rugs.store/
5.0
Tad S.
6 years ago
The guy back in the LVT flooring section remembered my wife and I from being in there several months ago. He remembered exactly what product we bought for our old house that we just sold, and showed us that same material again... plus a new one in the same price range. We went with the new one! The ability to pay for everything, and take about half the material now and half later was a huge factor in shopping at Jabara’s. Much appreciated all around. Will be back again next time!
5.0
Laura B.
6 years ago
none
5.0
Scott N.
6 years ago
The installer, Paul, did an excellent job with the tile! He was courteous, knowledgeable, and offered great advice. The job was completed on time and in budget. I would not hesitate to call on Paul and Jabara for future jobs
5.0
Scott N.
6 years ago
The installer, Paul, did an excellent job with the tile! He was courteous, knowledgeable, and offered great advice. The job was completed on time and in budget. I would not hesitate to call on Paul and Jabara for future jobs
4.0
Deandre M.
6 years ago
Great job
4.0
Deandre M.
6 years ago
Great job
4.0
Deandre M.
6 years ago
Great job
5.0
randee l.
6 years ago
Excellent service good selection
5.0
gina h.
7 years ago
Dad & son. Install team was awesome. This was in a rental property and tenants were very happy with the finished work and cleanup.
jason@jabaras.com
7 years ago
Gina, thank you for the great review. It's always great to hear about our products, but we are very proud of the services we provide as well. If there is anything else we can do for you, please let us know.
5.0
thomas w.
7 years ago
The employees are very helpful and friendly, the store always has what we are looking for and at a reasonable price
jason@jabaras.com
7 years ago
Thomas, great to hear you had an awesome experience!
2.0
joel l.
7 years ago
The prices are way too high. I got 3 quotes and theirs was almost 1/3 higher than the second in line. I get that you are the largest carpeting store in the area but you still have to provide the pricing to stay competitive
5.0
Bill R.
7 years ago
5.0
tina h.
7 years ago
Very helpful wit the information that I had needed.
jason@jabaras.com
7 years ago
Good to hear Tina H. If there is anything else we can do for you, just let us know!
5.0
brad b.
7 years ago
Great job! Love the carpet. Quick in & out service. Really liked Matt
5.0
Melina A.
7 years ago
5.0
david g.
7 years ago
Our salesman Greg was very helpful and knowledgeable without being pushy. The tile guy, Todd, did a great job. The carpet crew (John, Dave, Josh, and Jeff) were great! Made for a pleasant experience and they were very hard working and efficient. I couldn't believe they got it all done in one day! I will highly recommend Jabara's!
5.0
pete r.
7 years ago
No Not at this time!
5.0
angie c.
7 years ago
I didn't shop around for carpet because I heard that Jabaras had the most selection at very reasonable rates. The sales staff was super friendly and helped me find decent carpet within my budget and didn't try to up-sell me at all. They helped me find an installer and even scheduled the install. Overall, I am extremely pleased with the service, product and installation. Would definitely recommend.
jason@jabaras.com
7 years ago
Angie,
Glad to hear your experience was a good one. Our customers, repeat and referrals alike, are the cornerstone of any successful business!
5.0
edward h.
7 years ago
Great customer service
jason@jabaras.com
7 years ago
Edward,
Awesome to hear!
5.0
josh m.
7 years ago
5.0
bob u.
7 years ago
We were completely happy with our experience in purchasing laminate flooring from Jabara's. Sara, our sales lady was extremely helpful, patient and professional. Our installer, Alberto, did an amazing job of installing our floor. We couldn't be happier with our experience.
jason@jabaras.com
7 years ago
Bob,
Good to hear that everything from the beginning to the end went well in your flooring experience!
5.0
staci f.
7 years ago
Our estimate was easy to schedule and the estimator was on time and friendly.
jason@jabaras.com
7 years ago
Staci,
Thanks for the review. We are glad you were happy with the process.
4.0
david c.
7 years ago
?
5.0
mary d.
7 years ago
did a great job!
5.0
david b.
7 years ago
We enjoyed the service and the attention given to our problem. We would have used Jabara's but we found a tile we really liked at Farha's.
1.0
cocoa d.
7 years ago
I was transferred three times before I got there information I needed. I also requested a couple samples a long while ago and still have yet to receive them. I'll be looking elsewhere for flooring.
5.0
Allison S.
7 years ago
1.0
sheryl g.
7 years ago
I have not been to your establishment recently. I would be happy to rate my experience...if there had been one. If you have any questions, please feel free to contact me at 316-259-0399.
jason@jabaras.com
7 years ago
Well, we would love to see you in the store soon! According to our records, it looks like you gave us your email address after a recent visit with our group at last months WABA Home Show. This would have just been a review to see how that experience was. If there is anything we can do for you, please let us know.
3.0
Craig K.
7 years ago
it was great!
jason@jabaras.com
7 years ago
thank you for the review.
5.0
sherrie w.
7 years ago
Thanks great Store
5.0
chris w.
7 years ago
Be nice if you carried some plywood sheets, osb, and some framing material. Great customer service!
5.0
sharon r.
7 years ago
The prices are great, wonderful selection and the staff & owners are awesome!!
3.0
lorisa f.
7 years ago
My husband and I spoke with someone at Jabara's booth at the Home Show. Neither of us have been in the store. The only review I can give would be from the interaction we had with the person at the booth and that was only for a couple of minutes.
5.0
jason j.
7 years ago
Wonderful experience
5.0
scottd
7 years ago
"Great service, super friendly!"
3
Anonymous
7 years ago
"They installed our new laminate hardwood floors and it was wonderful! They did it in 2 days, about 500 square feet, and they were super friendly and flexible. I purchased from another company and only used them for install, which is why there is only 3 stars on the sales and product ratings."
4.0
CR62
7 years ago
Wonderful finished project!
"After a slow and frustrating beginning with Ryan, Jennifer (whom I think is AWESOME) stepped in and helped me get the correct materials and schedules for installation. My tile installer - Alberto - was WONDERFUL. He was caring and meticulous in his work and it shows in the final project. My carpet installer - Brad - was awesome too. He installed my carpet in 1 day, as per my needed schedule, and it looks beautiful. This team of 3 made my project a success!"
5.0
David C.
7 years ago
5.0
KD14
7 years ago
"Great selection, quality, & service!"
...and all that for a great price! Haven't purchased my flooring yet but impressed thus far.
4.0
My L.
8 years ago
all salesperson -you guys are very nice
"All People help me about the flooring are super nice, and very helpful. But the price of labor, and vinyl are high. I must choose other company because the have the type, brand,color of the vinyl title I really like, and these are on sale on right time when I need them. Save me some money. Thanks for helping me that day. My Ling"
5.0
Governor
8 years ago
javascript:void(0)
"I had my carpet installed about 3 weeks ago. The guys were prompt, friendly and professional. They really knew what they were doing. They told me what they were going to do and then did it in a surprisingly quick time. I would highly recommend David as he did an awesome job! I will be getting some more carpet in the future and for sure I will get it from Jabara's and ask for Dave to install it! Larry Wallace"
5.0
MLittle
8 years ago
"Very Happy , Job Well Done"
"My carpet and vinyl floors were installed professionally, the installer was on time, didn't waste time, did an outstanding job and cleaned up after himself. Great job Alberto! Thank you and thank you Jabara's."
1.0
Stacey65
8 years ago
Worst place ever
Worst customer service we have ever experienced. Will never go to this store again.
Anonymous
8 years ago
" We are sorry to hear that your experience at Jabara's did not meet your expectations. As a locally owned company with over 46 years of service in the Wichita and surrounding area, we pride ourselves on our customer service. If you would like to contact us directly at info@jabaras.com so that we may get more details as to why you did not have a good experience in our store we would appreciate it so that situations like this do not occur again. "
1.0
Debl66
8 years ago
Horrible experience
We recently was in and I say one thing the guy who help us was great but the girls that are cashiers. Are ruid. Never will we go in aging due to being treated poorly.
Anonymous
8 years ago
" We are sorry to hear that your experience at Jabara's did not meet your expectations. As a locally owned company with over 46 years of service in the Wichita and surrounding area, we pride ourselves on our customer service. If you would like to contact us directly at info@jabaras.com so that we may get more details as to why you did not have a good experience in our store we would appreciate it so that situations like this do not occur again. "
5.0
Marty B.
8 years ago
1.0
Steve D.
8 years ago
5.0
Gallagher
8 years ago
"Great Customer Service ""Excellent """
"Felix was very helpful in the process of us purchasing new carpet.I would recommend to all my friends to go to ""Jabara`s"" Thanks Again Kenneth &Stephanie Gallagher"
5.0
MMoore
8 years ago
Wonderful customer service!
Have been considering different carpet and flooring options for two separate areas of my house. Each of the Jabara's professionals were knowledgeable and helpful. I truly felt they were interested in giving me the information I was seeking and all of the options available WITHOUT pressuring me. Kudos to Ryan Winder who has been extremely helpful and who has gone above and beyond in his service to my carpet and flooring search. I highly recommend Jabara's Carpet Gallery and Outlet.
5.0
Dino
8 years ago
Very helpful
Did a good job of showing me what I needed rather than what they wanted to just sell me.
4.0
Busy G.
8 years ago
Always a good value
"I have shopped at Jabaras for 15 years now and I always save money and get great service and great value. I own a small hotel and rentals and I find good deals on carpets, molding, cabinets and other items. Worth the drive!"
5.0
DaGhost
8 years ago
"great selection, very knowledgeable"
The amount of carpet they have in stock was unbelievable . The sales person was very knowledgeable and made suggestions that made our decision painless.
5.0
peep77
8 years ago
Great experience after some minor issues arose!
"Our experience with Jabara's was truly a ""team effort"". We had two different employees help us when we were picking out a carpet (We came in on two separate occasions) and both were very helpful. Matt ended up being the one who helped us find the perfect carpet for our needs. He was very knowledgeable and even guessed our carpet need within 1.5 ft of what the installer ended up measuring, and that was with only rough guesstimates in our minds. We were given a few cards for different independent installers and had a little trouble getting responses. However, we placed a call to Jabara's asking when we ought to expect to hear back from independent guys after waiting 5 days+ on responses. Jennifer (who was very prompt, polite, and kept us in the loop) found us a different independent installer, Brad Streit, who came out THAT DAY to measure our space. We were very impressed with the quality of work Brad did, and plan to use him again for future flooring projects. Thank you Jabara's for a great transaction!"
4.0
nyarnell
8 years ago
Great service
I am pleased with the job that Jabara's did on my carpet! It was a big job but they completed it in a timely manner and were very professional. We feel that we got more than we paid for! We will use Jabara's again!
5.0
janet67107
8 years ago
Awesome people to work with
"My husband and I have been working on our basement for the last 18 years. We knew flooring would be a huge expense. We were pleasantly surprised when we priced flooring at Jabara's. The sales people as well as the installers were very helpful and knowledgeable. My husband has trouble communicating and everybody treated him with respect, which I appreciate. Thanks Jabara's for making a dream a reality."
3.0
scottiec84
8 years ago
First crew was good second not so good
"The first crew that did my basement did a great job, friendly and hard working. When something happened they let me know. They did my whole basement in about 6 hours. The next day a different crew showed up, the first crew a guy got sick and couldn't work so they sent someone else. They did not do so well. Lots of banging and dropping heavy stuff on my main floor. They chipped my closet doors, broke an toy fox of my daughters. Killed a breaker so half my house didn't have power. Left staples and nails on the floor for my daughter to find. They didn't tell me any of the issues. They could hardly speak English. They were supposed to leave the extra padding and carpet so the first crew could come finish my stairs. They didn't leave it. The didn't vacuum well at all, or clean up the scraps they ended up leaving on the hard floors."
Anonymous
8 years ago
" I am sorry for the inconvenience. If you could please email me your name and ticket number we would like to further investigate your situation as customer service is of the utmost importance to us. info@jabaras.com "
5.0
Hollie B.
8 years ago
5.0
ANelson
8 years ago
Carpet installations.
Had extremely prompt and efficient service from salesman Ryan. Ordered pre-holiday and he had it installed post holiday while I was available. I very much appreciated the service. The carpet looks very nice in Kitchen and Master Bedroom. Colors selected were delivered and true to what I ordered. Calculations on the amount of carpet were very accurate and had very little waste. Thanks for your efficient service.
5.0
Wild B.
8 years ago
Hidden Treasure
"We'd almost decided on a big box store purchase of hardwood flooring. I decided to check out Jabara's and found far more than I expected. The selection was greater, delivery faster and the price was competitive with the big box option. In addition Jason was able to answer ALL my installation questions. The big box store was only able to print out the installation price sheets - no answers. We've used Jabara's before and will use them for all future needs!"
Anonymous
8 years ago
" Glad to hear Wild Bill! Our store prides itself on having knowledgeable salespeople. Flooring is what we do! "
1.0
Itsmebrookie
8 years ago
Disappointed
They never showed up for our appointment. What a disappointment!
Anonymous
8 years ago
" I am sorry for the inconvenience. Please contact me directly so that I can get more information on your situation and so we can rectify the situation. Thank you. Jason Jabara jason@jabaras.com or (316) 267-2585 "
5.0
Kristie
8 years ago
AWESOME!!
"We had to the pleasure of dealing with Ryan Winder. What a great person to deal with. He went over and above to find us a good quality carpet within the price range we were looking for. He pulled samples, worked with us on pricing and was very knowledgeable about the carpet including quality, durability, warranty, etc. Couldn't have asked for better service. Will definitely be back for our future flooring needs! Thanks again!!"
1.0
Apco
9 years ago
never came
"never made appointment, never called, just emailed"
5.0
Husker H.
9 years ago
Wood floor and back wash tile
"Bought 700 sq. ft of epic wood floor and tile for backwash, Sarah was extremely knowledgeable and helpful in the selection of the materials. Price was good and now if the delivery is on time and without distress the experience will have been delightful."
4.0
sabjul123
9 years ago
Great prices--good service!
"We bought our carpet for our entire house from them! They were helpful and the prices were great--far better than anywhere else. Our carpet is still looking OK--but I think it could be a bit better quality,"
5.0
Samtwo
9 years ago
Best price and service we could find.
We researched all major suppliers and Jabarra's came out on top. Best price and best carpet we could find at the price we had budgeted. Service and installation was just what was promised.
4.0
spoewildcat
9 years ago
Nice work
We put flooring throughout our upstairs. Jason was great to work with. Flooring looks fantastic. The people that installed it did an excellent job. The only thing that I would have changed is being there when they came to measure. I had a family member at the house and he did not know the kitchen was to be done so it ended up costing more than we had anticipated. Jabarra's was great making the changes.
5.0
jen63
9 years ago
excellent service
"They literally transformed our living room in a weeks time.We went in on a Saturday and picked out what we wanted ,gave our salesman the measurements and, the next Saturday the installers were there and done by 3 o'clock.This is the second time I've used them and we are already planning a tile job in the near future.Thank you again for the great service"
5.0
ccs4
9 years ago
Great Service
Jabara's has always been good to us. Our entire house has been carpeted by them for over 25 yrs. This yr we decided to get an even better quality of carpet and we love it. Thanks to the staff of Jabara's we will continue to buy from them.
1.0
hello
9 years ago
No returned call
I requested a quote vis e-mail. I received a returned call to which I responded. The contact person was on the phone & was not available. I left a message on his voice mail to call me or contact me by e-mail. That was four days ago & I have not heard a word or received any contact of any kind?
Anonymous
9 years ago
" i apologize for the delay. Those emails do get forwarded to a specific sales department and i know that person was gone Friday-today for a family emergency. It is not an excuse but it is the truth. If you get this message, and still are in need of assistance, please contact me directly and i will get you taken care. Jason Jabara 316-267-2585. Again, I apologize for the delay. "
5.0
moderngray
9 years ago
"Knowledgable, Experienced, Top Notch Service!"
"We shopped around for about a few weeks looking for the perfect carpet and decided to go with Jabara's not only for the great quality and feel of the carpet itself, but also for the fantastic customer service we received each time we stopped by. When we went to order the carpet from Bud, it was bought, cut, wrapped, and loaded into our trailer all within 30 minutes of walking into the store! The crew there, Bud especially, is so friendly and helpful and I would definitely recommend Jabara's to others!!"
Anonymous
9 years ago
" Thank you for your business and we will certainly pass on your kind words to our sales staff. "
4.0
lclaassen
9 years ago
beautiful carpet!
The carpet and installation was great! Wife love the pattern and quality of the carpet. Just wish they would've cleaned up after themselves. That's the only reason I didn't give it five stars.
Anonymous
9 years ago
" Sorry about how the installation ended. Its great to get feedback on from our customers so we can do a better job the next time. "
5.0
Teej
9 years ago
Great service & friendly helpful associates
"We have been to Jabara's for carpet & an area rug in the last few weeks and we are so glad we chose them. We have very nice carpet from the gallery in our basement family room , a very good quality area rug in our dining room & we have had many compliments on both. We have bought from them for years & have never been sorry."
Anonymous
9 years ago
" Thank you for the kind words. We will certainly pass this on to our area rug staff. "
5.0
Candyapple
9 years ago
Awesome Merchandise & Customer Service
"I purchased an area rug from Jabara's a month ago. I was greeted and helped as soon as I walked through the door. The style choices are too numerous to count in all price ranges. I even returned the previous purchase and found something better. There is no hassle return, if made within 14 day window."
Anonymous
9 years ago
" Thank you for the kind words. It's always good to hear from our happy customers. "
5.0
ScottC
9 years ago
Very Happy with new Cashmere II Soft Carpet
"Ryan, Frank and John were a great team in the selection, purchase and installation of Shaw Anso Caress Nylon Cashmere II soft carpet for our Master Bedroom and Bath in November 2014. Jabara's special financing through Shaw was a nice benefit. We are also pleased with our selection of a Soniclean soft carpet upright vacuum to keep our new carpet looking good."
Anonymous
9 years ago
" Thank you for the kind words ScottC, we are glad you had an Awesome experience with Jabara's! If there is anything else we can do for you, please let us know. "
1.0
mmsoph1234
9 years ago
Poor customer service
"I posted a request for a quote and no one ever contacted me to inquire on the job. Pretty disappointing as I was trying to spend well over $10,000 and require better service with that kind of money"
Anonymous
9 years ago
" I am sorry that you had a poor experience with Jabara's. If you can please forward the posted quote to info@jabaras.com we would like to look into this issue further to see where we can improve the gap in our communication error. "
5.0
mike51
9 years ago
Best place to buy carpet!
"We recently purchased carpet for our living room, hallway, and stairs to the basement. We were extremely impressed with the product, the sales people, the measurement and installation, and follow up afterward. Ryan was great to work with along with Frank who came and measured and John who was one of the two installers. They did a great job on the stairs! Jennifer followed up to check on our satisfaction and when we had a question about a ""crush line"" (we had to be gone during the installation process...), John called me right back and explained it great! We will buy again from Jabaras!"
Anonymous
9 years ago
" Thank you Mike51 for your kind words. We are glad you had a wonderful experience. If there is anything else we can do for you, please don't hesitate to let us know.Thanks again for your business,Jabara's "
5.0
Impalachuck
9 years ago
No waiting time for carpet!
"I went to the local Big Time Building supply store and picked out carpet. Then I filled out the paperwork. Then I was told that someone would come and measure, and then they would order the carpet, and I could have it installed in 30 days. Went to Jabara. Picked out the carpet. Paid. Installers picked it up at Jabara, brought it to my house, and installed it THE NEXT DAY! Better quality carpet and cheaper, too! Thanks for doing a good job at a fair price."
Anonymous
9 years ago
" Thank you Impalachuck for your kind words about your experience at Jabara's. We're glad we were able to get you taken care of in a quick and timely manner. If there is anything else we can do for you, please don't hesitate to let us know.Thanks again for your business,Jabara's "
5.0
Ricknan
9 years ago
Great service!
"We chose carpeting from a large selection and all staff we worked with were very attentive and professional, yet friendly. Kudos!"
Anonymous
9 years ago
" Thank you for your purchase Ricknan! "
4.0
mspearl
9 years ago
nice selection
I bought carpet & tile for a rental and was very pleased with the way it looked down on the floor.
Anonymous
9 years ago
" mspearl we are very pleased that you were very pleased!Jabara's "
5.0
Ricitic
9 years ago
Jabara's is our first choice.
We have purchased carpet and other flooring through Jabara's several times over a number of years. We have each time received courteous and knowledgable service and a great price on quality products. We have asked Jabara's for suggestions for installers and have been guided to reliable professionals. Jabara's is our first choice for floor covering.
Anonymous
9 years ago
" Ricitic,Thank you again for your purchase. We are very happy that you continue to allow Jabara's to be your provider of flooring products and services. If there is anything else you need, please don't hesitate to get into contact with us.Thanks,Jabara's "
5.0
schumney
9 years ago
"My experience at Jabara""s"
"I went with my daughter, I had suggested that she go check out the rugs. My sister in Ark City had purchased a couple and I felt the prices were quite reasonable. She bought one and will probably go back when there family room is finished and purchase a larger one. Friday of last week I sent a client there to get a Santa rug. Overall I would say I will shop there and I will send others there. Samantha"
3.0
dmcc
9 years ago
Tile selection was limited.
Tile selection was limited but we bought some very nice accent rugs for the bedroom.
5.0
MLangD
9 years ago
Best help in town!
I have purchased several flooring items and everyone I have worked with at Jabara's has been very helpful and knowlegable. They have always suggested the best products for my needs and the selections they have are great.
5.0
Double J.
9 years ago
Area rugs
Curious knowledgable helpful staff pointed us right to what we wanted and it was a bargain. Made my living room stellar for thanksgiving
4.0
Jeni
9 years ago
Found my area rug.
Nice variety of shapes and sizes. Found what I was looking for.
5.0
cokomo
9 years ago
Great install job
bought and had installed in 3 days very quick service
5.0
Cory
9 years ago
NEW Carpet
"I love my new carpet!! And it doesn't have that formaldahide smell that usually comes with it. The salesman was helpful, without being ""pushy""."
5.0
Chris L.
9 years ago
Great customer service
We were shopping for some vinyl flooring and the employee who waited on us was knowledgeable and extremely helpful. We really felt he was on our side and wanted us to make a decision that would best fit our needs. We left feeling like we received a great deal. We also had more knowledge about the product we purchased. Uncommonly great experience.
4.0
tcnull
9 years ago
Service
We have totally remodeled our home in Lyons and the majority of our cabinets came from Jabara's. We know we bought cheaper grade cabinets but had to due to our budget. We had already purchases vinyl flooring and a couple of remnants so our funds were low. The cabinets worked great for us but a couple of the doors have warped. Thank you for your friendly service and helpfulness in our shopping!!
4.0
grandmadoedoe
9 years ago
**review**
"Over the years we have purchased carpeting several time as well as building supplies, from sinks & toilets to kitchen cabinets&trim boards. And we fully intend to purchase carpeting again for 3-5 rooms in our home. The prices are good and sales help is great."
Anonymous
9 years ago
" It's always great hearing from long time customer's who are happy with the prices, service and selection we offer in not only flooring but also in the home improvements items we handle. We look forward to working with you again on your next visit. "
5.0
Wichita69
9 years ago
Great Experience
"Had a wonderful experience, bought a remnant and I am very pleased."
Anonymous
9 years ago
" Glad to hear! Let us know if there is anything else we can do for you! "
4.0
teebone
10 years ago
Great Carpet!!
Had the carpet installed in July and it looks and feels great.
Anonymous
10 years ago
" Super news! Thanks for shopping with us and let us know if there is anything else we can do for you. "
5.0
John 5.
10 years ago
"Very helpful, great product, great price"
We looked at many different places for an affordable yet beautiful flooring. We were updating our whole house and the price for the same flooring at other locations were hundreds of dollars higher. A friend recommended we try Jabaras. We are an hour and a half away but thought why not. The staff was so helpful. You even had carpet layers who were willing to make the drive to lay the carpet. We are so happy with the whole process and have beautiful floors to prove it. Thank you Jennifer in the office and Jeremy and his brother for laying the carpet.j
Anonymous
10 years ago
" Great to hear these type of things from our customers and we will certainly pass on your kind words to Jennifer and our installers. Thanks! "
4.0
Teresa0330
10 years ago
Carpet sale
Great service!! Great Value!! Definitely will return for my next purchase!
5.0
Nick
10 years ago
Carpet
I bought new carpet for my house that I was moving out of. There was a deadline and they were able to meet it and with a reasonable cost
5.0
Katie
10 years ago
The best!
"We bought wood flooring and kitchen tile this summer. Jabara's had the best selections by far, and they allowed us to bring home large samples, which was incredibly helpful in our selection. The staff there is wonderful, too! I'll always go back and recommend them to everyone."
5.0
Deana K.
10 years ago
Front Room Carpet
Customer service representatives are very professional.
5.0
benjie
10 years ago
carpet for our new home
my wife and I were looking for a better color selection then we found at lowes and home depot. not only did we find better choices and better prices but we found awesome quality and customer service. I even received my veterans discount which almost no one offers.
5.0
Robert
10 years ago
Excellent salesman
Jabaras has a beautiful showroom and bargang that can't be beat very glad I chose Jabaras for my Carpet needs
5.0
KPSCJK
10 years ago
Excellent Customer Service!!!
Very helpful staff! We ended up selecting a totally different type of flooring than we expected after the staff showed us some of the new styles! Our flooring is being ordered and I can't wait to see how it looks in our home!!!
Anonymous
10 years ago
" Glad to hear you had a great experience. We can't wait until your flooring gets here either! "
5.0
anniversary
10 years ago
Great service
Anthony Tucker was so helpful. We came in looking for an area rug with really no idea where to begin. Anthony was helpful but did not crowd us. He explained how the rugs were set up and took down several rugs so we could see them better. great experience and we would certainly recommend Jabara's to others.
Anonymous
10 years ago
" We are certainly glad you had a good experience. We pride ourselves on our selection and prices, and certainly on our service. Flooring is what we do! "
2.0
Janet
10 years ago
Area rugs
I was not that happy with my visit to Jabara's. I had called the previous day and explained that I was coming from quite a ways away and wanted to make sure that they would have the sizes I wanted in lots of styles. When I got there and started finding rugs I liked I would be told they didn't have it in the sizes I needed. They were sold out on almost every rug I asked about. The seemed angry that I did not want to settle. Not sure if I would recommend.
Anonymous
10 years ago
" I am sorry you had a less then excellent experience in our store. Jabara's prides itself on having the largest selection of in stock area rugs in the state as well as excellent service. Please contact us directly at 316-267-2512 or at arearugs@jabaras.com so that we can resolve this issue. "
5.0
Sandy
10 years ago
Wonderful shopping experience and great prices!
"I am in the process of remodeling my kitchen and my contractor recommended Jabara's to me for flooring and backsplash tile. I first went into the store in February and Ryan was my salesperson. What an asset to your organization! He pulled samples and helped me choose what looked best with my cabinets. Two months later I went back into the store and to my utter surprise, Ryan remembered not only my name but the exact product I purchased in February. Wow, you just don't find customer service like this anymore. And to top it all off, the prices are great. Will recommend Ryan and Jabara's to anyone doing any kind of home improvement!"
Anonymous
10 years ago
" Thanks Sandy! It's always great to hear about a good experience at our store, and at Jabara's, we take most pride in our knowledgeable staff and superior customer service. Good luck with the remodel, and please let us know if there is anything else we can do for you. "
5.0
Carey
10 years ago
Great customer service!
We work with Ryan on a regular basis here at North Newton Housing. He is always quick to respond and so helpful. Frank makes sure the installation is always top notch. Appreciate you both!
0.0
lacyrichards
13 years ago
Great Prices – I'll keep it short. Got a quote from Home Depot on their $49 whole house carpet installation... Went to Jabara's and picked out a carpet almost exactly the same price. Jabara's total quote was almost $500 less than Home Depot! Please tell me how that is possible when Home Depot claims they will install my whole house for $49. They had so many extra fees included in my quote it was insane. This was my first experience with Jabara's, but I can say will be back again.
0.0
kimburlee
16 years ago
Estimates for installation are low to get you to buy tile, then look out! – Jabara's came to my house measured out the job for my bathroom tile. I then picked the tile, and they gave me a bid for 1,400$ for the tile and not more than 1,600$ for the installation. I then bought and paid for the tile. When the tile arrived at Jabaras they called and asked us to pick it up. When I asked when they were going to install it, they said they did not have me on the schedule. I then spoke to Greg, the man who had helped me order the tile, and he said they were overbooked and did not have a crew to do the work, but that he would send a contract guy to do another bid. Two different men came out to give bids, and both of them were more than 3,000$ do install the tile. Jabara's said they could do nothing for me. I would have never bought the tile from them if we would have known they were not going to do the installation for the cost they said. They are crooks!!!! I now have 1,400$ worth of tile in my garage that I can not afford to have installed!! BEWARE!