LAMINATE WARRANTIES
On top of beautiful style and unmatched durability, Shaw Floors offers you peace of mind with the industry’s best warranties.
Shaw Floors is proud to offer beautiful, durable and long-lasting carpet designed for real life. We’re confident your carpet will perform in your home. If not, you can rest assured it is backed by the industry’s best warranties.
Keep in Mind
- Keep all records of your purchase including receipts
- Keep a small cutting of your carpet along with your other purchase records
- Register your warranty below for peace of mind
HIGHLIGHTS
Warranty Coverage:
- Lifetime Structural Integrity Warranty
- Will not stain
- Will not wear through
- Will not fade from direct sunlight or artificial light
Warranty Remedies:
- Shaw will repair or replace affected flooring material
- Covers labor costs for replacement / repair during first 2 years
- If original color is unavailable, will provide equivalent Shaw product
Downloadable Documents
With industry-leading warranty terms, we can help you track down the coverage on your installed floor – even if it was installed before you set foot on it.
For help with technical and warranty questions, call us toll-free at 1-800-441-7429. Open Monday to Friday, 8:00 a.m. – 5:00 p.m. EDT.
FREQUENTLY ASKED QUESTIONS
If you are still within your warranty period and discover a defect, please immediately notify the authorized Shaw Laminate dealer who sold the flooring.
To make a warranty claim, present the following items to your authorized Shaw Laminate Flooring dealer:
- a valid proof of purchase in the form of a sales receipt or other documents
- a detailed description of the problem and/or a photograph/ sample that clearly shows the issue
In most cases, your dealer will be able to correct the problem, but, if they are not able to do so, you can contact us directly at 1-800-441-7429.