ESSEX PAINT & CARPET, INC.

4.3
|
16 Reviews
All types of flooring and installation. Pittsburgh paint and sundries.
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Essex Paint & Carpet 27 Park St Ste 3, Essex Junction, VT 05452-3636 802-878-7685 https://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw Price Range:$-$$$$
4.3
|
16 Reviews

Reviews


5.0
2 months ago My new floor. Happy Happy!
5.0
3 months ago This customer did not leave a comment.
5.0
4 months ago I cannot say enough good things about the knowledge of the personnel and the quality of the work! Liz measured carefully and made a great recommendation for the carpet. Jeff and AJ were competent, careful, and neat as they did a perfect job of installation of carpet upstairs and down. Highly recommend this company!!
1.0
4 months ago Had a house built by Sterling, and they used this company. I would never ever recommend this company to put in a floor or tile again. After the house was finished we found several defects in the floor. Why the installer used the boards for this laying the floor I have no idea, since we were left with plenty of extra floor boards. There are several long gouges in the floor the flooring, I can not believe he did not see them when he laid the floor. Trim on the stairs were cut to long and buckled within days of us moving in. Oh, to fix the gouges he would have to rip up the floor and remove the baseboards to get this done, but it was be our responsibility to put the baseboards back, paint them and attempt to make it look new. Our house is only 90 days old. The T- molding between the tile and flooring was installed incorrectly. I do not even think he swept the floor when he laid the flooring since there are lots of bumps. How I know this, is because on our previous house I put in wooden floors and vinyl. Also the tile in our bathroom, the tile is cracking.. who know what they are going to say about that.. I would never use them or recommend them. How they manage to fool people is beyond me.
5.0
last year I own a building with four apartments and my carpet installer recently retired, therefore I needed to find a new company to do business with. I talked with friends to find a new company to do business with and even went to Lowes and I was very unimpressed as I needed a new carpet installed before the end of the week. At 5:10 on a Monday evening I located Essex Paint & Carpet on the internet and gave them a call. They answered the phone....at 5:10 so I knew that it was going to be good. It was the owner, John, and I told him what I needed, he made a recommendation, I accepted and his crew was installing the commercial carpet the next morning! When you are in the apartment business you do not want vacant apartments and John at Essex Paint and Carpet made it happen. Thanks John
5.0
last year Essex Paint and Carpet did a great job installing carpet in my rental unit. They were happy to work with my tenant. They actually held the carpet for months while my tenant prepared the space for installation. It was nice of them to hold it so long, and they must have held it in a safe place, because the carpet was in great shape when it arrived. No problems and the price was right. 10/10 highly recommend.
1.0
last year If I could give zero stars I would. My husband and I recently built a house and wanted to go to a small business instead of a big box store to get all of our flooring. We ended up picking out hallmark flooring (novella collection). The floors were never the problem the service was. After being told multiple times that the floors would be flush with our tile , once the floors were delivered , we quickly found out there would be a significant difference in height from the tileto the wood flooring. Let's just say I totally felt like Liz and the rest of the sales team got one over on me. When we called Liz over at EPC she argued with us the whole time that "she never said that" and went back and forth with us on who was right and the only solution she would give us was to ramp the tile up to the wood flooring so it would be flush. Nothing like putting a band aid on a brand new house. We ended up having to buy underlayment for under all of the wood floors which was quite pricey and EPC refused to even cut the cost with us or even do anything for that matter to make the situation better. Not to mention that these Hallmark floors need a SPECIAL NAIL GUN to install them. That was another extra cost they never told us. Overall, I believe in great customer service over anything and that was never the case here. I would never refer anyone to EPC.
1.0
last year If I could give zero stars I would. My husband and I recently built a house and wanted to go to a small business instead of a big box store to get all of our flooring. We ended up picking out hallmark flooring (novella collection). The floors were never the problem the service was. After being told multiple times that the floors would be flush with our tile , once the floors were delivered , we quickly found out there would be a significant difference in height from the tile to the wood flooring. Let's just say I totally felt like Liz and the rest of the sales team got one over on me. When we called Liz over at EPC she argued with us the whole time that "she never said that" and went back and forth with us on who was right and the only solution she would give us was to ramp the tile up to the wood flooring so it would be flush. Nothing like putting a band aid on a brand new house. We ended up having to buy underlayment for under all of the wood floors which was quite pricey and EPC refused to even cut the cost with us or even do anything for that matter to make the situation better. Not to mention that these Hallmark floors need a SPECIAL NAIL GUN to install them. That was another extra cost they never told us. Overall, I believe in great customer service over anything and that was never the case here. I would never refer anyone to EPC.
5.0
2 years ago Essex Paint and Carpet's entire staff is made of nice and knowledgeable people. There was no "hard sell" involved when I went to ask about tile shower materials. Devin was able to explain all the product lines they carried, and also explain the entire install process. Stuart was an expert installer, very comforting to have him arrive at our home and do the work. He was courteous, clean, and efficient. Joe was great about the follow-up. He did a final inspection and verifed of our satisfaction with the job. We were very impressed with Essex Paint and Carpet.
5.0
2 years ago Essex Paint and Carpet's entire staff is made of nice and knowledgeable people. There was no "hard sell" involved when I went to ask about tile shower materials. Devin was able to explain all the product lines they carried, and also explain the entire install process. Stuart was an expert installer, very comforting to have him arrive at our home and do the work. He was courteous, clean, and efficient. Joe was great about the follow-up. He did a final inspection and verifed of our satisfaction with the job. We were very impressed with Essex Paint and Carpet.
5.0
3 years ago Awesome customer service from initial appointment to the techs who come out to do the work. Very friendly and professional. Highly recommend for all your flooring needs.
5.0
3 years ago I moved out of Vermont, but I still call EPC for advice, which they willingly give! Used them exclusively for home renovation when I lived in Vermont. ALWAYS a pleasure!
5.0
3 years ago I've moved out of Vermont, but I still call EPC for advice, which they willingly give! We used them exclusively for 30 years for home renovation. ALWAYS a pleasure!
5.0
3 years ago Outstanding paint and flooring products. VERY good service and expertise. Have used them many times over the years!
5.0
4 years ago This customer did not leave a comment.
5.0
5 years ago These people went above and beyond my expectations in service and price. We went in to buy an inexpensive carpet remnant for a very small room. Not only did they show us carpet in the color and price range we were looking for but they explained how to best install it in such a way that it saved us 28% in overall cost. Then they gave us tips for how best to cut and seam it! It was a small sale for them but they gave us just incredible help! I would definitely go there for future projects and recommend them to others.