ECONOMY CARPETS, INC.
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
3 months ago
Had carpet installed in my living room. �One room that is about 14 ft by 17 ft. �We removed all the furniture and even the previous carpet and padding. �The price was right, so we were happy to get new carpet for this one room. �I would have given them a great review at this point. �But then, three months later, the carpet begins tearing away from the metal trim. �This trim is located near our front door, it is where the carpet meets our wood floor entry. �I call the owner of Economy Carpets and he assures me that they stand by their work and the carpet will be repaired. �It has now been over two months, four phone calls, and he still says that it will be repaired, "when they are able to put us on the schedule." �He even told me that I needed to be patient. �I reminded him that waiting as long as I have waited seems to me that I have been very patient. �Please be warned! �If you have any problems with the floors they have installed- they will put you off for months. �I am still waiting and hoping to get my carpet repaired. �I regret using this company!
I really didn't know what I wanted but the salesman talked with me until I found out what it was. He gave me a sample and said bring it back when I was in the area. Thanks