LOCATION CARPET CO INC
Since 1953, our mission at Location Carpet has been to be the Cleveland Area's leading floor covering retailer by providing more of what you, our customers, are looking for. That begins with selection
As a Shaw Flooring Network (SFN) retailer, we are committed to providing you with the very best service. We go above and beyond to make sure you’re satisfied with the flooring product, service and ultimately, your home. Purchasing carpet, hardwood, luxury vinyl or tile and stone can be daunting, but we are here to help you every step of the way.
Shaw Floors is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Location Carpet Co.
171 Chestnut St, Painesville, OH 44077-2754
440-392-2000
https://shawfloors.widen.net/content/dqn0tmc3r4/web/shaw-logo-bw.webp?quality=85
Price Range:$-$$$$
Reviews
5.0
Charles W.
6 months ago
Friendly and professional. No pressure to buy, great selection of products.
Anonymous
6 months ago
We are so happy we could help with your flooring needs!
5.0
Peggy A.
11 months ago
They are great. I highly recommend. My son had his whole house done and now I want mine done.
Anonymous
11 months ago
Thank you Peggy! Hopefully we can make your new flooring dreams come true soon!
5.0
Theresa F.
11 months ago
My husband and I purchased carpet and we are very satisfied. Customer Service and installers were very professional.
Anonymous
11 months ago
Thank you! We are happy that you are very satisfied! You made a lovely carpet selection and we hope you enjoy it for years to come!
5.0
Rose S.
last year
Thank you for all your wonderful guidance and patience.I would highly recommend this family owned business.
Anonymous
11 months ago
Thank you! We are always happy to help people find the best flooring to fit their needs!
5.0
Justin H.
last year
5.0
Felix T.
last year
5.0
michelle M.
last year
I have purchased carpet on several occasions over the last 10 years. I am always extremely satisfied with their customer service, quality of carpet, and installation. The installers are very professional and meticulous with laying the carpet. It is clear customer service is a top priority. I have always worked with Ben who is awesome; he always provides great input and suggestions on what may work best. So nice to return to a business after many years and most of the staff are the same. You do not see that in many companies, a top notch business for sure.
Anonymous
last year
Thank you for your kind words Michelle! It is so nice when we have the opportunity to do multiple projects in someone's home. We will be here to help again if you need anything else!
5.0
Kevin F.
last year
I highly recommend. I used Location Carpet to do my first floor in LVP, a runner on my steps and carpet my second floor. In Addition to laying the new flooring, they removed a lot of old ceramic tile. It was a big job that they made look easy.I hired them based on a friends recommendation and they were great. Very professional and easy to work with at every step. I will definitely use them again.
Anonymous
last year
We are pleased that we lived up to the recomendation of your friend! Your home looks beautiful! Thank you for the opportunity to be part of the updates!
5.0
David E.
2 years ago
Didn't find flooring we could agree on here yet. I'm giving it 5 stars because of their helpfulness and kindness. They will answer a million questions and spend as much time as you need without making you feel rushed. Still looking for the perfect floor and may end up back here to purchase.
Anonymous
2 years ago
We are getting some new samples in (hopefully) this week so maybe FedEX has your perfect floor in a box right now!
5.0
Josh R.
2 years ago
5.0
Tara K.
2 years ago
We had a wonderful experience from working with EJ and Ben in the show room to Dan and crew who completed the install. They answered our many questions and made us feel comfortable through the entire process due to their expertise and professionalism. Would not choose anyone else to complete any of our future needs!
Anonymous
2 years ago
Thank you Tara! We will be happy to help again in the future!
5.0
Joe R.
2 years ago
Family owned business great installers and salespeople!
5.0
Diane D.
3 years ago
We have finished installing new flooring throughout our entire home and couldn’t be happier with the entire process, Location Flooring was outstanding! Very straight forward, they have high standards and are passionate about providing a stress-free shopping and professional install experience. I was thrilled with the product, service, and entire staff. Just the thought of replacing every floor surface is quite daunting and when it came to the time of install, Dan and his team were very professional, friendly, helpful, and considerate. They would inform you of what they would be doing and what areas they would be working in, provided advice and guidance on what to move, what not to, they did an outstanding job! I'd give them 6 stars if I could. I would definitely recommend, thank you for all your efforts, keep up the good work!
Anonymous
3 years ago
Thank you for your kind words Diane! We are pleased that we made the process as simple as possible! Enjoy those beautiful floors!!!
5.0
Kevin M.
3 years ago
5.0
Kelly B.
3 years ago
5.0
Robert C.
3 years ago
We recently had Location Carpet install a continuous open floor in our home. Ben and his team were great to work with and took care to help us with our tight schedule. The new flooring has transformed the entire space beyond our expectations. We highly recommend them to anyone who is looking for flooring at great prices with excellent service. We will definitely use them for future projects.
Anonymous
3 years ago
Thank you and we are pleased that you could be a part of the transformation of your space! Also, thank you for taking the time to share your experience!
5.0
lesa M.
4 years ago
5.0
Kate S.
4 years ago
Great service timely responses wouldn't ever buy from anybody else.... Great people to work with for flooring.... Family owned and best people to go to for flooring. Will continue referring people to them!!!Update new carpet in and I couldn't be happier they did an amazing job!!!!
Anonymous
4 years ago
Thank you Kate!! Your words mean a lot!
5.0
Lodiedodie
4 years ago
4.0
Rosie T.
4 years ago
5.0
John G.
4 years ago
We had both laminate and carpet installed in our home. Working with Ben was great. He answered all of our questions and was always available to us. His communication was top notch.Dan and his crew installed our new Coretec floors on the entire first floor and both upstairs bathrooms. It looks incredible. I wish I had done it years ago. Dan was great to deal with during the entire installation. Very professional. He also took the time to go over things with us and answer any questions that I had. We were not even sure which direction we wanted the flooring to go and Dan discussed with us and helped with our decision on the first day of the install. Dan and his crew did a great job.The carpet was installed throughout the entire upstairs by Joe and his crew. They did a great job and were very personable.I would use Location Carpet again for any flooring job. Support your local businesses.Thanks to everyone at Location Carpet for their efforts in making our home look new again.John and Corinne Graycar
Anonymous
4 years ago
Thank you for your time spent sharing your experience. Your words mean a lot to us and we couldn't be happier that you love your new floors!
5.0
Bill S.
4 years ago
Great experience! Will use again. Ben and his team are easy to work.
5.0
Mike S.
4 years ago
Fair pricing, awesome customer service and professional installation!
3.0
Melanie M.
4 years ago
I’m disappointed in my Cortec flooring. First, I read all the care instructions, and it just doesn’t seem durable because you have to avoid so many chemicals and use such caution in moving furniture. Second, I know the toe kick is difficult to remove, but it was obviously broken in several places. It would have been nice for the installers to point out how rough it was from paint sticking to the carpet, I could have sanded it while it was off. There are several spots that have glue spots that now have dust stuck to it. There is one plank that is sticking up slightly, but enough to notice. The floor doesn’t look like wood, it looks like a cheap roll of vinyl. Lastly, I wish someone would have given me a heads up about how hard the floor is to the step. That was totally unexpected. Sorry to sound like a big complainer, but I feel for the price, it wasn’t worth it. Sorry, Melanie McVay
ben.schneider@locationcarpet.com
4 years ago
Melanie we are disappointed that you are not completely happy with your new floor. Our goal is for everyone to love their floor. Coretec offers a large variety of options and price points that each acheive a different likeness to wood. However, Coretec is not actual wood and will never be able to 100% mimic the look of real wood. All hard surface floors are hard to the step, especially when you are used to the softness of carpet. Also all floors have restrictions regarding chemicals and furniture moving as harsh chemicals eat away at the finish and dragging furniture will do damage as well. Coretec is waterproof and gives much more protection against scratching then wood does so many people find that to be an advatage. Coretec, as with all other floor manufacturers, have care and maintenance requirements of the homeowner in order to uphold their warranty. Regarding the raised board and the shoemold we warranty our installations and only require a phone call or email to set up a service call.
5.0
Monika S.
4 years ago
Everyone is very knowledgeable and friendly! They give excellent customer service!
5.0
Janice B.
4 years ago
The installers did a great job, and were very helpful with furniture placement when they were through. However, I did find discarded knife blades that they failed to pick up...a little scary, especially as I have pre-school grand kid running around.
ben.schneider@locationcarpet.com
4 years ago
Very sorry for that oversight! We would never intentionally leave anything like that behind. I am relieved that you found it and not the grandchild. We will do better next time.
5.0
Tammy H.
5 years ago
Great service and advice. Pricing good. All around good experience. Recommend to all. Good selection of floors and carpet
5.0
Parker Z.
5 years ago
great working with you as always!!!
5.0
Colleen B.
5 years ago
Everyone was friendly, courteous & professional. My questions were answered quickly. Prompt service. I will recommend & use again.
5.0
Jerry D.
5 years ago
The job ran into unusual circumstances, but it was handled professionally and with concern. We would certainly recommend Location Carpet to our friends and family.
5.0
Dale C.
5 years ago
Friendly staff that knew their products. Timely installation.
5.0
Valerie V.
5 years ago
I am just so grateful to have the entire team at Location to take care of all my flooring needs. And everyone is always so nice.
5.0
Harve S.
5 years ago
PROFESSIONALS! I was referred to Location Carpet from one of my clients. She said they "were excellent and fair priced. Location Carpet people clean up after themselves and pay attention to all the little details that can arise as the work progresses". She was right. We had a problem with our addition's hall way connecting to our laundry room. One is on a slab floor the other a wooden floor above a basement with two different levels of floor. As mess! Location Carpet solved it all. They had great solutions that made the whole floor one level. When putting in the base boards, we realized how crocked our walls are! Not a problem, fine tuned details of a small bead of white caulk made the walls appear straight! Blew me away. Again, professional, eye to details, able to find solutions were others could not and all work done on time, on budget and looks better that I ever imagined it would. Thank you Location Carpet!
ben.schneider@locationcarpet.com
5 years ago
Thank you for you kind words! We take pride in our work and are pleased that it shows!
5.0
Chris D.
5 years ago
I had an extremely pleasant experience with entire process. Fairly priced and prompt service.
ben.schneider@locationcarpet.com
5 years ago
So glad we could help! Welcome to Ohio...the heart of it all!
5.0
John M.
5 years ago
Very professional Did a very nice job
4.0
Joyce P.
5 years ago
We had talked to EJ about transition strip between carpet & tile several times. The installers didn’t know anything about it. Need to have better communication!
ben.schneider@locationcarpet.com
5 years ago
We do apologize for the miscommunication. We try to go over the details when we schedule installation but we missed the mark this time.
5.0
Larry H.
5 years ago
We have never been disappointed with the numerous installs we have done over the years with Location Carpet. A great family business that pays attention to detail and cares about their clients. we HIGHLY recommend this company!
ben.schneider@locationcarpet.com
5 years ago
Thank you! We really do care and are glad that it shows!
5.0
Sue P.
5 years ago
Excellent transaction from start to finish!
5.0
Robert K.
5 years ago
From the office staff to the installers, I could not have asked for a better experience. The finished product was far beyond what I had expected.
5.0
Shelly S.
5 years ago
They helped us with a last minute carpet need and were very easy to work with.
5.0
Titus D.
5 years ago
Very happy with the product and the installation.
5.0
Keith C.
5 years ago
Location Carpet recently installed new Luxury Vinyl Flooring through Costco and I couldn't be more thrilled. I requested that they pull the carpet and then allow me to have a second set of contractors in to complete another part of this project. They couldn't have been more accommodating and efficient. I would highly recommend and in fact, plan on having them back to re-carpet our upstairs.
ben.schneider@locationcarpet.com
5 years ago
We are glad to hear this! Thanks for writing us a review, and know that we would be happy to help you with anything that may you need in the future!
5.0
Adam D.
5 years ago
Friendly, helpful, quick, clean, and affordable. Very happy with out new carpet.
5.0
Yakuta B.
5 years ago
I had purchased tiles (kitchen backsplash and bathroom floor) as well as carpet (material and installation) for my basement and could not be happier with my overall experience with Location Carpet. From the time I had first contacted them to inquire about their selections and price points, they were very helpful and accommodating. They quickly understood my needs and respected my budget which is very refreshing when dealing with retail locations. The entire staff is very customer service oriented and goes over and beyond to help their clients meet their needs and stay within budget. They made the process of selection very easy by sending me multiple carpet and floor samples conveniently to my home. I was also very impressed with their quality check/assurance prior to them coming out to do the carpet install. There was an issue with my carpet that they had luckily identified in the store when doing their QA checks and had worked to quickly resolve it and get me a new shipment of carpet in less than a week. The installation was very well done and I was quite impressed with the level of professionalism and care on the part of the installers. The store even contacted me a few days after the installation to ensure that I was completely satisfied and had not experienced any issues with the carpet or tiles. Overall, I was very pleased with my experience and would highly recommend Location Carpet to anyone looking at flooring options for their home.
ben.schneider@locationcarpet.com
5 years ago
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Yakuta B.
5 years ago
5.0
Kelly A.
5 years ago
nice guys, good job!
5.0
Jackie H.
5 years ago
Amazing job helping us on short notice get our carpet ordered and installed! Great quality and service! Highly recommend!
5.0
Tony L.
5 years ago
Excellent service
5.0
Mike G.
5 years ago
The installers were very professional as well as personable. The quality of both the product and the workmanship of the installation was top shelf. We are very satisfied with Location Carpet, Shaw Flooring and Costco and are already planning on going with this trifecta for our next flooring project.
5.0
Ralph B.
5 years ago
Thanks
5.0
James P.
5 years ago
I was very happy about the punctuality and quality of the work .I called on a Thursday they found a way to have the install done the following Tuesday that blew my socks off "most places" you wait two weeks and the work is mediocre. Definitely not the case here. Thanks I will be a return customer 😁
ben.schneider@locationcarpet.com
5 years ago
We are happy to hear that we were able to provide you with a smooth and speedy experience with us! Thanks for taking the time to write us a review, and know that we are looking forward to helping you again in the future!
5.0
Tom S.
5 years ago
We hadn’t heard of Location Carpet but Costco introduced us to them when we were planning on carpeting our home in Cleveland Heights. We are so happy that we learned about Location. From start to finish our job was as important to them as it was to us. First, John came to our home for measurements, consultation and advice. NO pressure - just help on ideas and advantages of different types of carpets and installation treatments. On two separate occasions we visited the location carpet showrooms to see various floor coverings that we were viewing online. Again, everyone was so helpful with NO pressure. Finally, when we made our decision on the product we wanted, Location organized, scheduled and executed the installation, working around our schedule and some additional work that we were having done. Their workmanship on installing carpeting on our staircase revealing some hardwood is sensational, a tremendous improvement in our home. Location Carpeting is not only the best flooring company that we have dealt with, they are the best retail service company we have dealt with. Tom & Jackie
ben.schneider@locationcarpet.com
5 years ago
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
Tom S.
5 years ago
We hadn’t heard of Location Carpet but Costco introduced us to them when we were planning on carpeting our home in Cleveland Heights. We are so happy that we learned about Location. From start to finish our job was as important to them as it was to us. First, John came to our home for measurements, consultation and advice. NO pressure - just help on ideas and advantages of different types of carpets and installation treatments. On two separate occasions we visited the location carpet showrooms to see various floor coverings that we were viewing online. Again, everyone was so helpful with NO pressure. Finally, when we made our decision on the product we wanted, Location organized, scheduled and executed the installation, working around our schedule and some additional work that we were having done. Their workmanship on installing carpeting on our staircase revealing some hardwood is sensational, a tremendous improvement in our home. Location Carpeting is not only the best flooring company that we have dealt with, they are the best retail service company we have dealt with. Tom & Jackie
5.0
Mike S.
5 years ago
They were prompt, courteous and they went over the installation with us before leaving to insure that we were satisfied.
4.0
Bruce S.
5 years ago
Adrian was very pleasant and did solid work. Would have given 5 stars but not sure what perfection is!
5.0
Traci G.
5 years ago
Everyone was courteous, prompt, and did a great job!
5.0
Roy M.
5 years ago
4.0
edgar r.
5 years ago
5.0
Wendy S.
5 years ago
5.0
Kingston T.
5 years ago
A few years ago, I installed vinyl plank flooring that I purchased from Location Carpet at a great price. They were very helpful with installation tips and finding accessories that I needed to complete the job.Just recently they installed rolled vinyl flooring in our house and did an outstanding job. As expected, a very courteous and professional staff.It is a family owned business and they are very friendly and knowledgeable.Have recommended them at every opportunity.
Anonymous
last year
Thank you Kingston! Thank you for the opportunity to work in your home this time! We floor turned out beautiful!
5.0
Roy M.
5 years ago
The best place to get carpet for your home or business, in the north east Ohio region. Its a family business and the only one I trust for my flooring work.
5.0
Jeff R.
5 years ago
Ben Schneider and his team just installed new laminate flooring in my home. The installers were very professional and did an amazing job, the price was very fair, and I will be using them for my other flooring needs moving forward.
5.0
Ellard K.
5 years ago
Great family business with fair prices and honest practices.
5.0
Elizabeth S.
6 years ago
Very knowledgeable, excellent customer service. Family owned business.
5.0
Judy H.
6 years ago
Did a beautiful job. Everyone was very friendly and worked hard to make our floors look beautiful. Hope you get many customers from those who see our floors.
5.0
Karen P.
6 years ago
The entire process was quick and efficient. All of the installers were proficient and polite. Overall a good experience.
5.0
Kristi M.
6 years ago
Everything was great!
5.0
Tyler K.
6 years ago
Our experience with Location Carpet was great. They helped us find the right carpet for our needs. Installation process was quick and easy and the installers were prompt and friendly. We will be back to Location for our next flooring needs.
5.0
Jeff L.
6 years ago
Great experience, From start to finish. If your looking for quality materials,workmanship. At a fair price. DO yourself a favor, stop at location carpet. Remember good things aren't cheap And cheap things aren't GOOD!
ben.schneider@locationcarpet.com
6 years ago
Thank you Jeff! We enjoyed the cheap analogy, very good point!
5.0
Shari T.
6 years ago
From start to finish, my experience with Location Carpet was excellent!! The Show room staff was friendly and informative . The installation crew was efficient, timely, neat and above all masters at their craft. I would highly recommend Location Carpet. I will definitely use them in the future!
5.0
Barb R.
6 years ago
This was my first time buying carpet and I Checked around but found the best buy at Location and the best people to deal with, They treated me like family and that was a very good feeling, the intstallers were great, the whole experience was delightful and I am enjoying my new carpet. will be coming back for the kitchen and bathroom flooring.
5.0
Maria M.
6 years ago
The absolute best experience working with Location Carpet. They embody everything you expect from a family business and they make you feel like you’re part of the family. When the rest of the project was a nightmare, Location Carpet has been a bright spot! I highly recommend calling them.
Location P.
6 years ago
Are you moved in yet????
Maria M.
6 years ago
We are close! Just got furniture ..
3.0
Barbara L.
6 years ago
5.0
Norbert S.
6 years ago
Very good to work with and very professional.
5.0
Tomas T.
6 years ago
Great experience! The whole staff is extremely knowlegeable and will help you find the perfect flooring for your budget. Highly recommend checking out their showroom.
5.0
Lea S.
6 years ago
Very professional and very detail orientated, they have the customers needs/ wants as thier main focus. Great company to hire for your flooring needs.
5.0
Lauren J.
6 years ago
Great company; Ben and Rachel very helpful, worked within budget. Installers did awesome work. Definitely will use them again!
5.0
Karen M.
7 years ago
Great experience, 5 starts for sure. Lauren was very helpful and pleasant to work with, and the install was great. The installer even found $40.00 behind my refrigerator and left it on my counter. Who does that now a days! Thanks to everyone at Location Carpet, I will use them again and recommend them.
3.0
Maggie H.
7 years ago
Anonymous
7 years ago
Maggie, I am sorry we did not meet your expectations as you shopped at our showroom. We would be happy to discuss how we came up short for you. We strive to provide the best service to everyone that enters our store regardless of if they buy from us or not.
5.0
Tom G.
7 years ago
5.0
Cynthia C.
7 years ago
I would rate you as five stars but I could not get the above square to click on the five star block. Yes, definitely five stars. Everything was done to perfection and I'm a very picky person. Thank you for the great job.
5.0
Danelle S.
7 years ago
Love my new carpet! Thank you for all your help Rachel! We will back for bedrooms in a couple years! Thanks again :)
5.0
Adeline C.
7 years ago
5.0
Addie C.
7 years ago
Love the carpet and couldn't be happier with the installation.
ben.schneider@locationcarpet.com
7 years ago
Thank you Addie! We are happy that you are happy!
5.0
Melissa S.
7 years ago
Love Rachel! She was super helpful. Everyone is so friendly. Will definitely continue to use Location for my flooring needs!!
ben.schneider@locationcarpet.com
7 years ago
Thank you Melissa! I really enjoyed working with you too!
5.0
Jim S.
7 years ago
Everyone at Location Carpet was friendly and helpful! There was a bit of a mix up with the in stock carpet we chose but the problem was handled swiftly and the installation went without a hitch. The installation crew did a great job, and were fast with still being maticulous. We will recommend Location Carpet to everyone!
ben.schneider@locationcarpet.com
7 years ago
Thank you Jim! We work very hard to avoid mix ups but when they happen we work even harder to fix them!
Jim S.
7 years ago
Thanks Ben, will will use Location Carpet in the future and recommend you to friends and family!
5.0
Karen M.
7 years ago
They did a great job, this is a family owned company and working with daughter and father was great. 5 starts for sure! We will use them again!
ben.schneider@locationcarpet.com
7 years ago
Thank you Karen! We take pride in being a multi-generation family owned and operated business and our customers can rely on us treating them like they are part of the family too!
5.0
Karen M.
7 years ago
Anonymous
7 years ago
Thank you Karen!
5.0
Lynne K.
7 years ago
Very pleasant experience. Rachel was so helpful and knowledgeable. We were also so surprised to look for carpeting on Tuesday and it was installed on Thursday!! Our installers were also very professional and did a fantastic job!!! Love Location Carpet.
ben.schneider@locationcarpet.com
7 years ago
Thank you Lynne! Often times we aren't able to complete a project from start to finish in two days but when a customer wants it done that quickly and they pick from our in stock material then we definitely do our best to make it happen!
5.0
Elizabeth M.
7 years ago
The guys were efficient and cleaned up after themselves. They gave me a very nice result.
ben.schneider@locationcarpet.com
7 years ago
Thank you Elizabeth!
5.0
Judy S.
7 years ago
very professional and the guys were very polite
ben.schneider@locationcarpet.com
7 years ago
Thank you!
5.0
Debby Q.
7 years ago
My husband and I unexpectedly stopped at Location Carpet in Painesville one weekend and surprisingly enjoyed chatting with the staff and two of their installers, who just so happened to be there, too! We felt they knew what they were doing and would back up the products that they sold and we were correct. Within days of our initial visit to their store, one of their installers came to our home and measured, we ordered with Rachel and had the carpet held until after the Christmas holiday. They came in January and installed and there was a defect! The store's owner immediately came out, took pictures and sent them to the mill. Within the week the mill had agreed there was a defect and replaced the carpet, at no cost to any of us. We are super pleased with the efficient and pleasant customer service offered by Location Carpet and are really enjoying our new living room carpet!! Location Carpet is a nice family business who you can trust in your home!
ben.schneider@locationcarpet.com
7 years ago
Thank you Debby! Sometime things don't go perfectly but getting those things taken care of ASAP is something that sets us apart from other flooring store options.
5.0
TK R.
7 years ago
Excellent service and prices. Nice showroom and good customer service.
Anonymous
7 years ago
Thank you Todd!
5.0
Valerie
7 years ago
Excellent Service
5
Anonymous
7 years ago
"I have been a customer for over 25 years. I have built 3 houses and not only do they do an amazing job, they treat me like family. I have had carpet, tile, linoleum and their work is impeccable. I have also called them when I needed any repairs and sometime a little carpet stretching. Recently I had a large project and Rachel worked with me and getting me the product that I so much wanted and found financing and even a discount. I am so grateful for this wonderful family and business. They love what they do and treat you and your flooring needs with years of experience and pride."
5.0
Tish H.
7 years ago
Great product and service!
"Location has worked on our property for over 20 years. When home was built in 1991, our parents used location carpet for all flooring including carpet and vinyl. Again they provided service in 2011 to replace carpet and added beautiful hardwood to our home . Most recently we added additional hardwood and some new carpet. Each time we work with location the service gets better and better. They are easy to reach when we need them. Suggest great ideas for product and color. Provide excellent workmanship. Communicate well. And do all that is needed to make a great experience. They are our go to company. They are also on the preferred contractor list for Howard Hanna Realty in Willoughby Ohio ."
5.0
Sandy B.
8 years ago
Thank you Location Carpet for the carpet square donations and for the big area rug for our infant room. Kreative Kidz Childcare thanks you.
Location P.
8 years ago
You are welcome Sandy! We always help when we can!
5.0
Martha p.
8 years ago
Beautiful wood floor!
"Last week Location Carpets installed beautiful wood flooring in our living room/ dining room and hallway. From removing the carpet to placing the final molding strip in place, both Daniel and Adrian were professional and exact in their work. There was one challenging problem they discovered when the carpeting was lifted. Daniel's experience and expertise helped him problem solve quickly and efficiently. Cleanup each day was thorough. We are thrilled with the new look! Thank you Location Carpets."
5.0
Carl C.
8 years ago
5.0
kaki
8 years ago
Amazing Company
"I went to the Location Carpet in Painesville and was glad I did. Ben spent a lot of time and effort in helping me get what I wanted even though I had no idea what that was - and I love everything. It's so hard to imagine what something is going to look like from a 4"" x 5"" square of carpet. The installers were great and work was done in a very professional manner and everything was cleaned up afterward. If you need carpeting or wood flooring - this is the place to go!"
5.0
JTSZ
8 years ago
Great people to work with
"We had carpeting and vinyl installed by Location Carpeting. We have nothing but great things to say about them. The carpeting is beautiful and was installed well. The installers were neat and cleaned up after the installation. The vinyl was installed in the bathrooms and looks wonderful. They took out the toilets instead of cutting around them which makes the rooms look complete. The carpeting was pet carpet and it cleans up easily like we were told it would. The sales staff were friendly and got to know us well before we were finished remodeling. They were very knowledgeable and easy to work with. We came into their store with some pricing from other carpet stores. They beat the other stores prices and gave a military discount on top of their price. Needless to say, they were the best in pricing and the most friendly people. We are so glad that we went to Location Carpet to have our carpeting and vinyl installed. We would recommend them to anyone in the market for any flooring. They were the best!"
5.0
urbane p.
8 years ago
Great Service
"Difficult job in an old building with no square hallways. Difficult stairwell application as well. Location Carpet came back multiple times to make sure the job would go perfect. Very nice personnel, great to work with. I brought to them what I wanted and they got it for me. VERY reasonable pricing."
5.0
Countryview M.
8 years ago
Outstandin Service!
"They installed quality carpet! They were very knowledgeable, and provided lots options. they installed very quickly, left the house very clean. All the workers were nice and did a really great job!"
5.0
Peacemom
8 years ago
Great service!!
So happy with our carpet. Sales people and installers professional and courteous. Would highly recommend!
Anonymous
8 years ago
" We are glad to hear you are happy with your carpet and appreciate the recommendation! "
5.0
Robert P.
8 years ago
They did a great job on new construction at our home and an upgrade at my mothers home. They also do tiling work.
Location P.
8 years ago
Thank you Robert! We try to do the best job possible each time we work in someone's home!
5.0
ChrisG
8 years ago
Great product. Great price.
Location Carpet was a pleasure to work with from start to finish. Stop in and see them. you'll be glad you did.
Anonymous
8 years ago
" Thank you! Looking forward to seeing you again for your next project! "
5.0
Suzanne
8 years ago
I love Location Carpet & Flooring
I had location do my bathroom floor last November and just a week ago they installed my carpet and I think they are fantastic!!!! Would recommend them to everyone...great staff...great products!!!
Anonymous
8 years ago
" Thank you! Our customers are important to us and we strive to be fantastic each and every time we step foot in a home! "
5.0
BillSnow
8 years ago
Job done right!
"We hired Ben and the crew to stretch carpet for us and could not be happier. They called ahead of time, advised us of what was going to be done, and got the job done quickly. Could not be happier with their quality of service. I've already recommended them to family."
Anonymous
8 years ago
" Thank you for spreading the word, we very much appreciate you recommending us. "
5.0
Very c.
8 years ago
Excellent service
I had Location Carpet install carpet in 2 bedrooms and I couldn't be happier with the price I paid and the very timley service they provided for me. If I need carpet again there will be no other place I'll go.
Anonymous
8 years ago
" Thanks for the support. Whenever you have future flooring projects you know where to find us. "
5.0
Heidi
8 years ago
Fantastic Job!
My flooring looks wonderful! Workers did it fast and professional!! Would deffitanly recommend to a friend or family!
Anonymous
8 years ago
" Glad to hear it turned out so well! We love word of mouth advertising, so please do recommend us to your family and friends. "
5.0
Katherine
8 years ago
Awesome Service and Top Notch Installation
"I used Location Carpet a month ago for tiling my Kitchen Wall (glass tiles). They were very helpful in getting me the right product that would match my counter and flooring. The tiles look beautiful! In addition, when I bought my house, I used Location Carpet for all my carpeting (200 sq yards of carpet) and they did the tiling in my master bath and downstairs bath. I am just so pleased with the service I received and use Location Carpet for all my needs. I also recommend them to all my friends and family as not only do the provide great service and installation, but they truly care that you are happy with the product and service."
Anonymous
8 years ago
" Thank you and we appreciate the recommendations. We do care about our customers and enjoying helping them find just the right product! "
4.0
Annette
8 years ago
Very good service in the showroom and in the field
"I have used Location Carpet for many projects from walk to wall carpet, bound yard goods & LVT. I have been very satisfied with one exception. I feel more care could and should have been taken while reattaching my old baseboard. It was sloppier than the job deserved. That being said, I am returning there this week to hopefully use them on my next project."
Anonymous
8 years ago
" We are sorry that you were not completely satisfied with the baseboard work. We always try to be as careful as possible. I hope you will be completely happy with the end result of the next project! "
5.0
New c.
8 years ago
Very happy
Sales staff very helpful and easy to work with. The installers did a great install and very professional!
Anonymous
8 years ago
" Thank you! We try to keep the process as easy as possible. "
5.0
amyf
8 years ago
Love the new carpet..All was very easy....
I will go to Location carpet again..Suggestion-Another carpet store vacumned up at the end of the installation..That was a very nice unexpected perk. Might want to add that to the install job.....
Anonymous
8 years ago
" Thank you for your feedback. We are glad you are happy with your carpet and appreciate any suggestions to help us service our customers better in the future. "
5.0
trucker101
8 years ago
Outstanding Company
"Have used their services 3 times and have excellent sales and service each and every time. I have requested the same installers all 3 times and could not have been happier, very professional and superb workmanship!"
Anonymous
8 years ago
" Thank you for your continued support! "
5.0
Tony T.
8 years ago
"Great experience, I found my flooring store!"
"When I was looking to remodel the downstairs of my office building I knew I wanted to use local companies. I had used other carpet companies in the past but I was not happy with the customer service. When starting my search an employee referred me to the family owned and operated Location Carpet, when I spoke to the friendly knowledgeable staff I felt confident I found the right place. I went to the showroom and was greeted by a brother and sister team Ben & Rachel and even meet their dad John the owner of the company. I was carpeting a large high trafficked commercial area, when I told them my needs and the look we were going for they suggest carpet tile. After looking over their large selection we ordered free samples. We found the perfect carpet tile that had my company colors in it! I placed an order for material only, that is why I cannot score the installation. When the carpet came in I came to pick up the materials the next day which was a lot of carpet tile, they even helped me load up the truck! The carpet's been in for about 3 months and it completely changes the look of the building and everyone that walks into the building won't stop complimenting the flooring. Could not be happier with my choice of flooring and my experience with Location Carpet. I am definitely going back to them for my next project and will use them the next time I need carpet in my home."
Anonymous
8 years ago
" Glad to hear it turned out so well! We want everyone to have a great experience whether you have us install or you buy the materials only. Enjoy the new carpet for years to come. We look forward to working with you on any future projects. "
5.0
Carriagepushingmomma
8 years ago
Excellent workmanship and service
Location has installed carpet twice in our home; once for out entire second story and staircase and then again for our first floor home office. Both choices came within budget and were done quite well. The care that the installers took with the stairs is incredible.
Anonymous
8 years ago
" Thank you very much! We are pleased to hear that the workmanship and service was excellent! We pride ourselves on our workmanship. We would like to offer the best product selection possible, so please let us know if you have any suggestions on what other type of products would make good additions to what we already have here! "
5.0
Pastor S.
8 years ago
OVERALL GREAT EXPERIENCE!
"Location Carpet has been a consistent provider of GREAT service, value and quality flooring options! I have used their services twice at my personal home (new build, plus later finishing the basement) and twice at our local church. The team at Location Carpet, a local family owned and operated business, has been wonderful to work with at all phases of the projects. I have even been impressed with the installers they utilize - professional, friendly, efficient, yet still giving attention to details."
Anonymous
8 years ago
" Thank you and we are happy our family could provide you a great experience each time you gave us the opportunity to provide your flooring at home and at work! "
5.0
Greg G.
8 years ago
Awesome!!!!
Thank you Ben and the Location family for a wonderful experience. From the selection process to the install! We were very happy!!!
Anonymous
8 years ago
" Thank you! We are very happy to hear that you had such a good experience with us! "
5.0
Hannah E.
8 years ago
Best Carpet place ever. I had soft carpet until the floods hit a decade ago. Super kind family owned business. I lived near them most of my life and they were the best neighbors I ever had. I totally recommend them!
Anonymous
8 years ago
Thank you Hannah! We do our best to make our customers and neighbors feel like part of our family!
5.0
ozzie59
9 years ago
Wonderful service
"Service was the best from sales, great recommendations, to installation, on time and a great job"
5.0
micmill
9 years ago
Great service and quality product.
I had new carpet installed a month ago. The technicians were professional and friendly. I have had many compliments on the carpet.
5.0
JB63
9 years ago
Fantastic service/quality repair job
Calling Location Carpet was the best move I made. I had sections of carpet that had been damaged by a household pet. I called several other major carpet businesses in the area. Each one told me they would schedule me in however none of these companies ever called to finalize the job. When I called Location Carpet and told them my problem they called me back promptly. I scheduled a repair and within a few days my carpet was repaired. The workmanship was A1. I will be making Location Carpet my first call from now on.
Anonymous
9 years ago
" Thank you. We aim to provide all our customers with the best flooring services possible. "
5.0
Maureen S.
10 years ago
5.0
Roy M.
10 years ago
1.0
Loretta B.
11 years ago