TRI CITY CARPETS #1
As a Shaw Flooring Network (SFN) retailer, we are committed to providing you with the very best service. We go above and beyond to make sure you’re satisfied with the flooring product, service and ultimately, your home. Purchasing carpet, hardwood, luxury vinyl or tile and stone can be daunting, but we are here to help you every step of the way.
Shaw Floors is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Tri-City Carpet
1455 W Vista Way, Vista, CA 92083-6289
760-724-5595
https://shawfloors.widen.net/content/dqn0tmc3r4/web/shaw-logo-bw.webp?quality=85
Price Range:$-$$$$
Reviews
5.0
Katie J.
6 months ago
5.0
Elnora
6 months ago
Lauren helped us choose and purchase carpeting, and then Abel and his crew expertly installed it. We were 100% satisfied with the whole process! Super professional work at every step of the way!
5.0
Elnora C.
6 months ago
5.0
Bob D.
7 months ago
4.0
Lisa K.
8 months ago
5.0
Brick M.
8 months ago
5.0
Sisi D.
8 months ago
5.0
Patrick B.
8 months ago
Called around to a few places looking for carpet squares/samples for my wife to use in her 1st grade classroom and Tri City Carpet gave us over 20 for free. Love businesses that support our hardworking teachers!
5.0
Kim F.
9 months ago
5.0
Willie M.
9 months ago
5.0
Max W.
10 months ago
Matt did an outstanding job helping my wife and I find a flooring solution for our baby room. Chris sealed the deal with an extremely professional installation of carpet and a transition to our existing flooring.Will look forward to working with the team again in the future.Thanks Tri-City Carpet!
5.0
Joye S.
10 months ago
5.0
Brittany S.
11 months ago
5.0
David S.
11 months ago
5.0
Doug P.
11 months ago
5.0
Adam F.
last year
5.0
Marty W.
last year
Great company met all our expectationsThanks Lauren
Anonymous
last year
Thanks so much Marty! It was a pleasure working with you and your wife!
5.0
Joni L.
last year
5.0
Laura C.
last year
Great options, accessible prices.
Anonymous
last year
Thanks so much for taking time to leave a review!
5.0
Serg V.
last year
5.0
Lauren M.
last year
5.0
Phyllis M.
last year
5.0
Ron A.
last year
5.0
Robert G.
last year
1.0
thomas p.
last year
,,,Buyers Beware,,, This was my third time buying Remnant carpet from Tri-City carpet. My first time buying from Jennifer. When I asked if I could get a little discount to get the out-the-door price to be as marked on roll. A lot of other roles around this particular one had 10% 20% or 30% stickers discounts.The rude answer I got from Jennifer was I could buy it at full price or leave. I have had no other issues in the past With any other sales rep ,nor have I ever worked with Jennifer.I will always recommend Tri-City carpet to friends and family, but avoid Jennifer at all cost.
Anonymous
last year
Hey Thomas. I’m sorry you had a bad experience during your last visit. Thank you for your continued business. All of our remnants are priced way below actual manufacturer (at cost) pricing as it is. We only place additional discount …Hey Thomas. I’m sorry you had a bad experience during your last visit. Thank you for your continued business. All of our remnants are priced way below actual manufacturer (at cost) pricing as it is. We only place additional discount stickers on older remnants that aren’t selling. I personally loaded your remnant and can assure you that you got a really great deal on that piece of carpet. You paid $12.50/yd ($1.39/ft) for a higher-end nylon with a waterproof backing. If ordered from the manufacturer you would have paid easily over $40.00/yd ($4.40/ft) which makes it already a 68% discount. We make pennies on these remnants as a courtesy to our customers. If your review is because of your experience with Jennifer, I apologize for that. If your review is because you’re frustrated that you didn’t get an additional discount on an already heavily discounted product, that doesn’t seem fair to us as a business.I would be happy to further discuss this with you if you want to give me a call.Matt Hobbs(760)724-5595More
5.0
Rob S.
last year
4.0
Arty V.
last year
5.0
Ava M.
last year
3.0
ken l.
last year
5.0
Rez N.
last year
1.0
Rudy P.
last year
5.0
Maura P.
last year
5.0
Scott H.
2 years ago
5.0
Joe M.
2 years ago
1.0
HONU M.
2 years ago
We are very unhappy with the way these people handled the transaction we offered cash in full and Matt says oh that's ok takes $600 of $1000 and leaves a balance then we had to come back because of the measurements were wrong and offered Matt the rest of the money in the table again, and he still says that's ok again, then we had holidays and things go on and they started calling us for the balance very strange dealings they want it the way they want it seems to be and otherwise your going to get harassed, it's to bad 😞 Why didn't they put a date due there was nothing on reciept, like making us out as the ones that are wrong, just really ridiculous causing bad vibes instead of doing their transaction a joy it's horrible feeling for them to not own up to their mistakes. Very demanding and authoritive just nasty. So we will send a check like we told them to track and end the sour issues.
Anonymous
2 years ago
Hi there. Just to clarify a few things:1) We did not collect payment in full during your initial visit because you were not totally confident in your measurements and we knew the pricing was going to …Hi there. Just to clarify a few things:1) We did not collect payment in full during your initial visit because you were not totally confident in your measurements and we knew the pricing was going to change. It’s also standard practice to only collect a deposit then final payment upon completion.2) We reached out just after your installation to make sure everything was buttoned up nicely. At that point you said you would come in after Thanksgiving for final payment. No problem.3) Your project was completed on November 19, 2021. It’s now over been over three months and we still haven’t received payment. Our phone calls are valid and certainly not harassment.We really do value you as a return customer and sorry that you feel this way. We feel as if we have been more than understanding and patient and simply want to collect the money that has been owed to us for over three months.More
1.0
T M.
2 years ago
5.0
J F.
2 years ago
5.0
David B.
2 years ago
5.0
Trevor G.
2 years ago
5.0
J V.
2 years ago
5.0
Rick W.
2 years ago
Great service, excellent quality. We have bought and bound a number of carpet remnants and I would highly recommend!
5.0
SHANE G.
2 years ago
Matt helped us and had the patience of a Saint, also really knowledgeable. Will have my business for all my flooring needs . Highly recommend you go and see for yourself.
5.0
Keith B.
3 years ago
5.0
Joan A.
3 years ago
5.0
Tinky R.
3 years ago
5.0
Becky B.
3 years ago
5.0
Terrance T.
3 years ago
5.0
Bob P.
3 years ago
5.0
Nancy F.
3 years ago
5.0
Kathy H.
3 years ago
A 5-star experience from beginning to end. Carlos and Gary in the showroom and making measurements and suggestions in our home were just the best! The installation team with Abel leading the way was pleasant, thorough, and accommodating during the 3 days the were here. Such professional work and 10-12 hour work days deserve our appreciation and thanks. They went the extra mile on every aspect of the process and the results are beautiful. Couldn’t be happier that we chose TriCity! 👍☺️
5.0
Steven C.
3 years ago
5.0
J B.
3 years ago
5.0
Kori C.
3 years ago
5.0
Suzanne H.
3 years ago
5.0
Meliza B.
3 years ago
5.0
Corrie W.
3 years ago
5.0
Vicki L.
3 years ago
5.0
Christine L.
3 years ago
5.0
Jennifer G.
3 years ago
5.0
Mary J.
3 years ago
5.0
Shar P.
3 years ago
5.0
Jeri M.
3 years ago
5.0
Sandra A.
3 years ago
5.0
dezandseth
3 years ago
We are extremely happy with our carpet! We're also very pleased with Gary, who came to measure and tell us more about carpet stuff. Like many people probably do, the first thing we did was go to Home Depot to look at samples and get a quote. The quote was fine, whatever...but we also decided maybe we should see what other places have to offer.When Gary showed up he was a wealth of knowledge and experience. He explained some things to us about the sample we had from Home Depot and the differences between that sample and what he would recommend for our lifestyle. He talked about durability, fading, different carpet materials....he knows his stuff! What experience did we get from Home Cheapo? "That's the one you want, here's a low-energy employee to measure your room and here's what it will cost you." Lame.Fast forward to our quote. Pricing for our carpet, pad and install ended up being juuuust barely more when compared to our quote Home Depot but in reality....there is no comparison! Better carpet and better service from Tri City Carpet...hands down.Install day went smooth and the installers were great. They removed our old orange nasty carpet and cleaned up the area to put down the new stuff. Really great little team.Again, we are very happy with our overall experience using Tri City Carpet. Great service and great products. My couple of iphone photos really don't do it justice but when the time comes to do our 3 bedrooms you know we'll be calling Tri City Carpet again!
5.0
Dezandseth M.
3 years ago
5.0
Cat R.
3 years ago
This is the second home I’ve had carpeted by Tri-city Carpet, you know they’re good. They’re always busy which tells me they do good business. They’ve got a wide selection of carpet and flooring options, extremely qualified and efficient help, I had the measurements taken the next day, and the carpet and laminate flooring were installed shortly thereafter. They have also been around forever, possibly decades, I think. That’s reliability and quality workmanship! I’ve been very happy both times and would return to them in the future. I highly recommend.
5.0
Ken K.
3 years ago
5.0
Douglas W.
3 years ago
5.0
Sarah L.
3 years ago
Tri-City Carpet has a great selection of carpet remnants that they send out to be bound. Great pricing! And everyone is very friendly!
5.0
Becky T.
3 years ago
5.0
Melissa S.
3 years ago
5.0
Caroline B.
3 years ago
5.0
Ralph L.
4 years ago
Excellent service, excellent prices. Friendly staff. Been using them for years on several projects. Never been disappointed.
5.0
Shawn P.
4 years ago
5.0
Robert K.
4 years ago
Great customer service.
5.0
Sahi A.
4 years ago
5.0
Paul D.
4 years ago
5.0
Andrew R.
4 years ago
Exceptional customer service and knowledgeable staff.
5.0
Matt K.
4 years ago
We had a wonderful experience getting new carpet with Tri-City. Matt helped us all the way through our project, from figuring out what flooring would work, what would look good, and what would also fit within our budget. After getting carpet through a big box store many years ago, this was an infinitely more pleasant experience. Keeping in contact with Matt all the way from selection to purchasing to installation made things much simpler, and while our project necessitated three different installation dates, being able to have the same great installers each time provided a nice sense of stability and they also did a wonderful job.
5.0
Matt K.
4 years ago
1.0
melisa M.
4 years ago
Just got off of the phone with Julie not helpful at all asked for the ranging prices of a color from highest to lowest would not provide. Phone conversation was not welcoming would not come in
5.0
Yuki M.
4 years ago
5.0
Richard W.
4 years ago
5.0
John M.
4 years ago
5.0
Susan S.
4 years ago
5.0
Cindy R.
4 years ago
5.0
Barbara B.
4 years ago
5.0
L M.
4 years ago
5.0
M P.
4 years ago
5.0
Richard S.
4 years ago
Tri-City Carpet is the go to place for any of your flooring needs. We shopped around and we found that Tri-City Carpet is very professional and personable. Their staff are highly knowledgeable about flooring and treat each customer like family. We never saw or felt like we were being up-saled on any product or service. We appreciated the great service provided by Matt. He was sensitive to our needs and very flexible to our schedules. Most of all he was always there for us especially during the decision phase of choosing the right product (carpet and vinyl flooring). Their installers were very respectful of our home and left our home clean. We highly recommend Tri-City Carpet.
5.0
Jeff K.
4 years ago
5.0
Richard S.
4 years ago
5.0
Nancy R.
4 years ago
5.0
Jonathan M.
4 years ago
I had carpet installed in 4 bedrooms. Jennifer came out for the estimate and was informative, polite and listened to my needs. I decided on carpet and two days later it was installed. The installers were fast, efficient and friendly. They all did a great job!
5.0
John M.
4 years ago
5.0
Molly C.
4 years ago
5.0
J P.
5 years ago
5.0
Bonnie M.
5 years ago
5.0
Michael A.
5 years ago
5.0
Ed T.
5 years ago
5.0
Robin J.
5 years ago
5.0
Kevin B.
5 years ago
5.0
Bob S.
5 years ago
5.0
Barbara T.
5 years ago
5.0
Maura P.
5 years ago
5.0
Jim S.
5 years ago
5.0
Laurie F.
5 years ago
Very helpful, knowledgeable, and informative staff!
Anonymous
5 years ago
Laurie, thank you so much for taking time out of your day to leave us a review, we really appreciate it!
5.0
Lea M.
5 years ago
5.0
Zeke M.
5 years ago
5.0
Janet P.
6 years ago
5.0
Bonnie T.
6 years ago
5.0
Mike G.
6 years ago
Had Tri City install both hardwood and carpet in our home. The team did a great job of educating us on the benefits and drawbacks of different materials and helped us pick out some great options we love. Installed it in our home just a few days later too! 110% recommend!
1.0
Rich C.
6 years ago
5.0
Chris B.
6 years ago
5.0
George F.
6 years ago
5.0
Lisa M.
6 years ago
1.0
Jeffrey G.
6 years ago
5.0
Shauna P.
6 years ago
5.0
Karen M.
6 years ago
Went there ordered a 5'x7'& 27"×8' need them bound, so they dont unravel. Lauren was great, she did all the math and told me where too look for a remnant that saved me money. They have a huge selection of remnants and they are all colored lite to dark so you don't have to go back and forth looking for the color you want. Lauren gave me time to find the one I wanted, and put my name on it, then we we to a desk too pay. There were other employees there but she was the only one taking care of customers. A couple befor me, then me. Ask for Lauren if you go there, great selection, great customer service.
Anonymous
6 years ago
Thank you so much for your review! We always like hearing from our satisfied customers. Hope you have a great weekend!
5.0
Carrie F.
6 years ago
Wow! Wow! Wow! What a great experience. I came to Tri-City Carpets this morning (Saturday) at 10 a.m., after another company (Empire) showed up at 9:00 a.m. with the same roll of defective carpet they had tried to install three days earlier.Jennifer LaVine, the sales rep at Tri-City, was kind and empathetic and set me up with a delivery date of Monday. To my surprise, she called me two hours later and said that they would deliver it today! Wow! Same day service!Anthony and Fedor, the installers were friendly, professional and efficient! They installed the carpet in 45 minutes and it looks incredible!Thank you Tri-City for saving the day, you now have a customer for life!Highly recommend Tri-City Carpets!
Anonymous
6 years ago
Thank you so much for your review! Our installers make us who we are and we are very thankful for them and our wonderful staff!
5.0
Heather K.
6 years ago
5.0
Vickie B.
6 years ago
5.0
Armand R.
6 years ago
5.0
Stephen W.
6 years ago
Tri-City Carpets has done most of the suites in our commercial building here in Vista and did a great job everytime.Their pricing is competitive and their service is always both professional and courteous.We we'll definitely continue issuing them.
Anonymous
6 years ago
Thank you for taking time to give us a review. We always like hearing from our customers!
5.0
Kim L.
7 years ago
5.0
Wendy E.
7 years ago
5.0
Judy M.
7 years ago
I can not say enough about the customer service at Tri City. First off Lauren and Julie rock! I was in a pinch and they came through for me. Not only was their customer service amazing the carpet we picked out was better and less expensive than the original stuff we were going to get from one of the big box stores. Our installation was also seamless. Pat and his son were a joy to have in our house and they did a fabulous job. Do not go anywhere but Tri City- you wont be sorry.
Tri-City C.
7 years ago
Thank you so much for the great compliments. We strive to not only meet, but exceed our customers expectations. We are so happy you love your floor and had a great experience from start to finish. It's customers like you that make our job easy 😊 Thank you for your business!
5.0
judy m.
7 years ago
5.0
Derrick C.
7 years ago
I felt this company took the time to understand & meet my needs. They have a variety of selection, as well as great pricing. I would recommend Tri-City Carpets to everyone.
Anonymous
6 years ago
Thank you for taking time to tell us about your experience! A happy, satisfied customer is always our goal!
5.0
Heather J.
7 years ago
5.0
Pamela L.
7 years ago
5.0
Lorenzo U.
7 years ago
5.0
Becki M.
7 years ago
5.0
Becki M.
7 years ago
5.0
Lauren H.
7 years ago
that
5.0
Lauren H.
7 years ago
Thanks
5.0
Id I.
7 years ago
5.0
Lisa C.
8 years ago
5.0
Emily C.
8 years ago
5.0
Chloe B.
8 years ago
5.0
Becky C.
8 years ago
5.0
Anna M.
8 years ago
5.0
Stephanie S.
8 years ago
5.0
Danielle G.
9 years ago
5.0
Bob H.
9 years ago
5.0
Mark A.
9 years ago
5.0
Thom D.
9 years ago
5.0
Kim S.
9 years ago
5.0
Adam J.
9 years ago
5.0
Christie F.
10 years ago
1.0
basha D.
10 years ago
5.0
Joshy F.
10 years ago
5.0
stewbozz
10 years ago
On a 2,500 square foot house carpeting project scheduled through Costco, this company did the installation. We were thoroughly impressed with their attention to detail, professional courtesy and quality of workmanship. We would recommend their services without hesitation (and I manage construction work so they passed my critical eye with "flying colors").
5.0
Connie r.
11 years ago
4.0
Stacy E.
11 years ago
We worked with Gary on getting some much needed new carpet in our home. He was patient and very helpful with all of our questions and concerns. Would definitely recommend Tri City to anyone purchasing new flooring.
5.0
Jen K.
11 years ago
5.0
Clayton B.
12 years ago
1.0
Patricia M.
13 years ago
Horrible workmanship and customer service
Installers cut and measured wrong in my living and dining room causing seams in the middle of the room. Carpet was patterned so the result was quite obvious. They burned carpet in some areas, forgot to nail down in other areas. $6000. out the window. Customer service was non existent. Owner said he would call me back but did not. A defect showed up in carpet in my den one year after two year guarantee. Owner of business said he would come and at least look at it and again, did not show up. In forty years of buying and replacing carpet in all my properties, I have never seen such horrendous workmanship or had such bad customer service.
5.0
Fateh B.
15 years ago
sell high qaulity carpets by cheaper prices
Sundus Co.Import – Export (carpets, yarn)Fateh Ismail BachaDirector.Mobile of Spain : 697966315E-mail: ssfib@yahoo.comTo: Date: 17/2/2009 Carpets VistaDear Sir/Madam:I am glad to contact your esteemed company, in order to establish fruitful business cooperation.I hope to show to you our samples of P.P BCF, H.S, shaggy and wool carpets.Mean time I am here in Madrid I wish you confirm me a time to have a nice meeting with your director or your sales manager. In the meeting we can discuss every thing and I will give you cheaper prices and very good quality.We are agents of the largest factories for manufacturing carpets in Syria and Iran and India.I am waiting for your kind reply.Thank you and best wishes.Yours faithfullyFateh Ismail Baha.Syria – Aleppo Tel office: 00963944309066Fax : 00963212688029 , Mobile de Madrid : 697966315
5.0
Fateh B.
15 years ago
sell high qaulity carpets by cheaper prices
Sundus Co.Import – Export (carpets, yarn)Fateh Ismail BachaDirector.Mobile of Spain : 697966315E-mail: ssfib@yahoo.comTo: Date: 17/2/2009 Carpets VistaDear Sir/Madam:I am glad to contact your esteemed company, in order to establish fruitful business cooperation.I hope to show to you our samples of P.P BCF, H.S, shaggy and wool carpets.Mean time I am here in Madrid I wish you confirm me a time to have a nice meeting with your director or your sales manager. In the meeting we can discuss every thing and I will give you cheaper prices and very good quality.We are agents of the largest factories for manufacturing carpets in Syria and Iran and India.I am waiting for your kind reply.Thank you and best wishes.Yours faithfullyFateh Ismail Baha.Syria – Aleppo Tel office: 00963944309066Fax : 00963212688029 , Mobile de Madrid : 697966315