KNOVA'S CARPETS, INC

4.9
|
137 Reviews
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Knova's Carpets 2500 Glenn Ave Ste 40, Sioux City, IA 51106-2771 712-276-9545 https://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw Price Range:$-$$$$
4.9
|
137 Reviews

Reviews


5.0
5 days ago The entire process was professional and we felt appreciated along the way from picking out carpet to the installation. Shawn was awesome at keeping us informed on the shipping and then installation date. The YFC Underground Teen Center now looks fresh and smells fresh! Thanks Knova’s!
5.0
5 days ago They were great to work with. Nick is really personable and up front about rebates and sales coming up. Really worked to fit into our basement remodel schedule
3.0
2 weeks ago Wonderful experience with carpet and carpet installation. Could not ask for better. Professional, knowledgeable, helpful. Glad I came to Knova Carpets
5.0
last month The product saleman was very understanding of what I needed. The installation was quick and did a very good job. The store appearance looked fantastic and was very clean. Would recommend to any one to go here for flooring.
4.0
last month We have had several experiences with Knova's and they have all been positive! Everyone we have worked with has been so helpful! Thank you for the great products and customer service!
5.0
last month Love the carpet,the installers were professional., helpful and thoughtful. The cookies were a great touch and I will be back when I do the next three rooms. It looks wonderful, I have recommended you to friends
4.0
last month The install went very smooth and the guys were very professional,friendly,respectful,tidy and did a great job! Thanks
5.0
last month Everyone at Knovas is always friendly and helpful when I go in there. The store is nicely setup and they have a great selection!
5.0
last month They cleaned up before they had left and did a great job overall
3.0
2 months ago I can't say enough good things about Knovas carpets, from their fantastic showroom of products to their friendly service in sales and installation they are top notch!!!! Siouxland is lucky to have them!!!!
4.0
2 months ago Very happy with the product, install and your staff was very pleasant!!!!!
4.0
2 months ago We have been very pleased with Knovas! From sales to installation, we have felt we were dealing with honesty & fairness. We will continue to use Knovas for flooring needs!
5.0
3 months ago Excellent job of laying carpet and hard surface flooring. Picked up everything after. When they moved furniture they were careful with it and made sure it got back where it was.
5.0
4 months ago Being new to the area, I was asking for referrals to buy flooring and an insurance agent strongly referred Knova's based on her past experience. From start to finish, working with Nick at Knova's has been a pleasure. The installation crew even worked over a weekend so we could move in sooner. Overall superb experience - will definitely be a repeat customer!!
5.0
4 months ago Experience at this store was the best- installers super nice- I will buy here again👍
5.0
4 months ago We had Knova's carpet our entire upstanding they did a great job. Very professional and easy to work with. Their installers were very courteous and did the jo...
5.0
4 months ago Stuart Brown was my salesman that worked with me and he was absolutely amazing. Very nice, not pushy. When the installers came they were even friendly and sincere! The final product looks gorgeous. I am so happy with my experience at Knovas carpet I will never go anywhere else!
5.0
4 months ago The experience was great and the help was awesome!!
5.0
4 months ago Extremely pleased with the product. Installation was a breeze. The crew was in and out in two days. Always cleaning up after themselves, shoes off etc. would recommend to anyone and would use them again in the future !
5.0
4 months ago Great product, great people and great service. Who could ask for anything more? From new construction to replacement project we have been extremely pleased and would not go anywhere else for our flooring needs.
5.0
4 months ago Great product, great people and great service. Who could ask for anything more? From new construction to replacement project, we have been extremely pleased and would not go anywhere else for our flooring needs.
5.0
4 months ago From beginning to end our experience was exceptional! Nick and Shawn listen to your wants. Carpet installers removed our old carpet and installed new expertly. We love our new carpet!
5.0
4 months ago We picked Mannington because our previous flooring was Mannington and we liked it so well. Nick Knox went above and beyond great customer service. The first installation didn't meet expectations. Our whole house had a thick layer of dust from sanding. Need to have a vacuum on sander or curtain off the working area. Took us a week to wash everything down. Second installation was great. Very pleased that the defects in the first flooring was warrantied. Very satisfied.
5.0
4 months ago We picked Mannington because our previous flooring was Mannington and we liked it so well. Nick Knox went above and beyond great customer service. The first installation didn't meet expectations. Our whole house had a thick layer of dust from sanding. Need to have a vacuum on sander or curtain off the working area. Took us a week to wash everything down. Second installation was great. Very pleased that the defects in the first flooring was warrantied. Very satisfied.
5.0
4 months ago We picked Mannington because our previous flooring was Mannington and we liked it so well. Nick Knox went above and beyond great customer service. The first installation didn't meet expectations. Our whole house had a thick layer of dust from sanding. Need to have a vacuum on sander or curtain off the working area. Took us a week to wash everything down. Second installation was great. Very pleased that the defects in the first flooring was warrantied. Very satisfied.
5.0
4 months ago We picked Mannington because our previous flooring was Mannington and we liked it so well. Nick Knox went above and beyond great customer service. The first installation didn't meet expectations. Our whole house had a thick layer of dust from sanding. Need to have a vacuum on sander or curtain off the working area. Took us a week to wash everything down. Second installation was great. Very pleased that the defects in the first flooring was warrantied. Very satisfied.
5.0
4 months ago Stuart was a pleasure to work with and we will be looking to working with him the future .Great carpet and great price .
5.0
4 months ago My experience in every regard was positive! I have past experience with Knova's Carpets so I knew this time would be just as exceptional as times in the past. Their knowledge about the products they sell is impressive . They are very attentive to what you need and want from the sale through installation! Great people to work with!
5.0
4 months ago We could probably go to a few different places to purchase the carpet we recently had replaced, but we went back to Knova's. And the biggest reason is because of customer service. Everything about our experience with Knova's has been fantastic. The staff is very knowledgeable, and very friendly. Their desire to assist, and make sure we're happy with our purchase is what will keep us going back every time.
5.0
4 months ago Everything was a great experience. We will defiantly be coming back. Install guys were very nice and very respectful of our home. Thanks so much for everything.
5.0
5 months ago All was great! Love my carpet. ❤️
5.0
5 months ago I could not ask for better service!
5.0
5 months ago The guys were great. In and out and didn't leave a mess. Very courteous. Answered all questions about the installation and product.
5.0
5 months ago Have used Knova's multiple times and everything goes like clock work. Would highly recommend
5.0
5 months ago The carpet layers came in and got right at the job. They graciously worked around another contractor who was finishing up their part of my home project. Your ...
5.0
6 months ago I have worked with Shawn, Nick and Stewart for years, and they are professional, nice and extremely affordable. I will continue do business with them for many ...
5.0
6 months ago Good experience with adjusting to our delayed installation date. Installation crew performed very well.
5.0
6 months ago Excellent service from start to finish!! Everything was done timely and professionally! Thank you!
5.0
6 months ago We have had Knova's Carpets do large and small projects in our homes over many years. They offer helpful and honest advice in choosing and completing. Very pr...
6 months ago Hi Jean-thank you so much for the review! These reviews are becoming increasingly more important with the advent of technology and social media. We appreciate you taking the time to write about us and...
5.0
6 months ago Nick & Shawn were really helpful. Staff is professional.
5.0
6 months ago Knova's Carpets have done a brand new home for us an it turned out absolutely great. At present they hsve done one master bath, a basement stair well and a land...
5.0
6 months ago Knova's was exceptionally easy to deal with. Very accommodating. There was a problem with the dye in the seam when the carpet was originally laid. Knova's repla...
5.0
6 months ago Had a small job and you got it done right away. Thought we might be a week later. Thanks!
5.0
7 months ago We have done business with Knova's Carpets for over 20 years. Their wonderful products and incredible service keep us coming back again and again. We let everyone know how they stand behind their products, and their professional installers are fast, do excellent work, and don't leave any mess behind. Thanks also Knovas for all you give back to the community. You are amazing!
5.0
7 months ago We have done business with Knova's Carpets for over 20 years. Their wonderful products and incredible service keep us coming back again and again. We let everyone know how they stand behind their products, and their professional installers are fast, do excellent work, and don't leave any mess behind. Thanks also Knovas for all you give back to the community. You are amazing!
5.0
7 months ago The entire process was easy and quick.
5.0
7 months ago All around excellent service ! The carpet looks great!
5.0
7 months ago They did a good job
5.0
7 months ago Nick was very professional and a lot of help in picking out our carpet and tile. He went way out of his way to help us and made sure we covered all bases when ...
5.0
7 months ago Great job!
5.0
7 months ago The salesman was very knowledgeable. The carpet was installed in a timely manner. Love it.
5.0
8 months ago Knova's Carpet is the only place I'll shop for flooring. We have had wood, and carpet installed throughout our house, and it has held up perfectly, and looks beautiful. From point of sale, to install, the process is seamless. Thank you Knova's Carpet for yet another wonderful flooring experience!
5.0
8 months ago Our overall experience was great. Installer did a nice job. Sales and scheduling went smoothly.
5.0
8 months ago When looking for flooring there is no place better than Knovas Carpet & Flooring. Sean, Stewart, & Nick are the best in knowledge of the products they sell and they truly care for their customers with enthusiasm & friendliness which is very hard to find in any business today. The environment is comfortable and very easy to spend time looking at all the products. Take my advice when looking for flooring you cannot be at a better place!
7 months ago Hey Janie-we appreciate your feedback! We strive to make the shopping experience very simple. Thanks again for your business! Have a great week! - Fuzzy
5.0
8 months ago Nick and the entire crew at Knova's were extremely helpful. We had carpet, Duraceramic tile as well as laminate flooring installed in our home. The installers...
5.0
8 months ago great people awesome selection and pricing family business with quality and personal touch while having brands, selection, and price of big company.
8 months ago Hey mguntren-we appreciate the feedback and your business! Have a great week!! :)
5.0
8 months ago Friendly and knowledgeable sales rep, they worked well within my time line, installation went smoothly. Very satisfied, would highly recommend!! Thanks Nova's!!
5.0
8 months ago I was very pleased with all aspects of our carpet purchase from Nova's. all my questions were answered and delivery was when we needed it. The installers did an excellent job. Would definitely choose Nova's for any carpeting in the future. Thanks for the cookies.
5.0
8 months ago We had a great experience with your company!
5.0
8 months ago We had a custom runner made for our wood staircase after renovating a 1920's bungalow. The runner turned out perfectly and the installation was great. Highly ...
5.0
9 months ago Great folks! Huge selection. Awesome pricing.
7 months ago Thanks Mike! We appreciate your feedback! Have a great weekend!! :)
4.0
9 months ago Product is great, so far! Price was reasonable. Installation people were great. Prompt response to a callback for a small problem that was missed. Didn't receive any warranty documentation?? The only thing that would make the experience a little better was in the estimation phase seeing a little more detail of where the total linear feet number came from. I could have/should have asked for this, but it would make me feel better that I wasn't being dinged for a few added feet.
5.0
9 months ago They did a great Job from Sales to installation. I'm a repeat customer and will continue to be for years to come!!!
5.0
9 months ago Very professional. Went above and beyond what I expected. Quality work at a fast pace. Organized. As soon as they walked through the door they went to work and wasted no time throughout the day. Great company. Would recommend to anyone!!
5.0
9 months ago Stewart & the installers were great to work with, like always!
5.0
9 months ago Installation of both carpet and Cor Tec flooring was professionally done. The workers were careful and respectful of my furniture and appliances, returning them as they found them. They went above and beyond to ensure everything was to my satisfaction. Clean up was excellent. Salesmen were helpful in selecting flooring. Scheduling was easy and specific on start times. Overall - great experience and I would recommend Knovas to others.
5.0
9 months ago We have done a lot of business with knova carpet we've gotten carpet and flooring from themfor years always been very happy with the results of the service never have to worry about leaving them in my house when I'm gone I will use him again
5.0
10 months ago Our experience with Knova's Carpets was Fantastic! The sales team were very helpful. The install was perfect! A+++++ service! We will be back when we are ready to remodel the upstairs!
5.0
10 months ago Both shawn and Stewart did an excellent job! Installers were punctual and did great quality work. Thank you
5.0
10 months ago Knova's is the place for new flooring! We had a fantastic experience! The install was perfect! We will be back for sure.
7 months ago CG - Thank you for the kind words. Our installers appreciate the positive feedback. We will be sure to share this with them! Have a great week! - Fuzzy
5.0
10 months ago From sales to installation ,everyone is so pleasant & helpful. Most of all they are always on time!
4.0
10 months ago Great work, and products. Only wish is they would have been able to install it sulzbach with in a few days of each other. But other then that we are very pleased so far with our purchase.
5.0
11 months ago My experience at Knovas was overall perfect! I walked into the store and was immediately approached and greeted by Nick and he was awesome.. when I left I thought I had everything figured out but then I changed my mind and emailed Nick and he responded right away and changed things I had set up to better help my needs. Then we set up an installation date and time- the guys showed up on time and ready to work they were very fast but efficient and my new carpet looks so good in our new home!
4.0
11 months ago Carpet looks great and I got it at a great price! However, i was very disappointed in the clean-up. There were carpet threads and staples left all over- ouch- and an empty water bottle. Made an otherwise great job look a little rushed and sloppy.
5.0
11 months ago Service was awesome thank you
5.0
11 months ago Everyone at Knovas are extremely professional and they help after the sale.
5.0
11 months ago Everything about our experience at Knova's Carpet was fantastic. We are repeat customers and I am sure we will use them again when the need arises. We highly recommend them to others.
5.0
11 months ago Product, pricing and installation were all a breeze!
5.0
11 months ago Sales was great and installers were great. Only downer was we were told someone would call to schedule within 2 or 3 days, I had to call after 5 days.
5.0
11 months ago Your guys are pleasant and professional. They get in and get it done!
5.0
11 months ago Excellent service from carpet selection through delivery and installation. I will use your business again for any future flooring needs. Thank you.
5.0
11 months ago Job finished on time workers did an outstanding job!1 Would use again
5.0
11 months ago Thanks so much and have a GREAT day!
3.0
last year mixed review "The floor itself looks great, but my cupboards got pretty banged up and there is damage to the sheetrock in the closet."
last year "
Hi there!

Thank you so much for the review. We appreciate the feedback about the floor and installation. Please accept our apology with regard to the damage to your cupboards and sheet rock. Shawn will be contacting you so that we can correct and fix the problem caused by our crews. Thanks again and have a nice week!
"
4.0
last year Very satisfied "Great carpet, and beautiful installation. Friendly salesperson. We would definitely go back!"
last year "
Thanks Kathy for the review! We appreciate the opportunity! We will pass along the comments to our installation crews! Take care and thanks again! :)
"
5.0
last year Superior Service! "We purchased the COREtec flooring by US Floors, and we couldn't be happier! After we purchased the flooring I had some questions about the quality and integrity of the product after we had brought it home, after 1 email & a phone call Knova's didn't hesitate to order us in new product and exchange it. We initially thought we could install the floors ourselves, but we found it more challenging than expected, Knova's stepped in and saved the day! Lance and his crew were amazing! Knova's commitment to provide the absolute best customer service is superior! We will always look to Knova's for our flooring needs!"
5.0
last year Stuart was super helpful when needing to match a color of carpet from a different store. Knovas has quality carpet at a price you cannot resist. And the men they have to install is top of the line guys who care and appreciate your house. All around a good experience and to know you are shopping local helps to make that decision! Way to go siouxland and Knovas!! *two thumbs up* Knovas also sent a care package thanking us for shopping with them - you won't get that care or kindness elsewhere.
last year Hi Hali-glad everything worked out for you. We appreciate the opportunity to help with colors and styles. Sometimes the color is half of the challenge. :) We also appreciate shopping local as this helps the entire community! Take care and thanks again for your support and review!! :)
5.0
last year Beautiful New Floors! "Two weeks ago, new carpet was laid in m living room, dining, room, hallway and three bedrooms. It is BEAUTIFUL! The installation is top-notch and professional. The carpet updates and upgrades the floors of my home. I am so pleased."
5.0
last year Outstanding Service! Used them for my back porch and have already recommended them to a friend.
5.0
last year Very good service and install I was very happy with the service and speed of install. The install men were very curtious and did a fantastic job.
5.0
last year Loved my experience with Knova's "I had a great experience with Knova's. From the salesman's patience with a customer who did not know what she wanted, to the installers who were great. Thanks Knova's for our new carpet."
5.0
last year Best in Siouxland! "I went to Knova's originally because they carried the Shaw HGTV HOME line of carpets that I was having difficulty locating. They have since replaced the carpet in my family room, living room, bed room, and most recently in my sun porch. Stuart is very knowledgeable about the different carpets that were best for each area, and always worked well within my budget. The installers are always professional and on time :) My sun porch has a difficult looong transition between carpet and vinyl and they handled that much better than the original installation! Can't be any more pleased with Knova's!"
5.0
last year Great service and work They carpeted our basement and 5 bedrooms and installed hardwood in 3 rooms. They did excellent work. We would buy carpet and wood from them again.
5.0
last year Great Experience! We had a great experience with Knova's. From our first time in the store until final payment everything went smooth and they were very friendly. We had some unusual circumstances with needing to arrange install before we owned the house and they were willing to work around that. The carpet is so nice and soft. It was better priced than the other store we visited. The installers were friendly too. I would recommend Knova's to anyone!
5.0
last year Excellent service! These guys are very particular with their work! They won't leave until it's perfect!
5.0
last year We love to work with Knovas. They are not only helpful, but also dependable and accommodating. We can always count on them to see the job through, start to fi...
5.0
last year Great To Work With Knova's put carpeting in two of our offices and did an excellent job and were really great to work with. They made the process easy and the offices look great.
5.0
last year Great Service Did a great job of install on our hardwood floors.
5.0
last year "Great service, great quality!" We have had our kitchen floor replaced with flooring from Knova's as well as our living area. They are very easy work with and have quality products. The thank you package we received in the mail was a very nice touch. Customer appreciation seems to be a lost art. Most businesses/employees act like they're doing the customer a favor just by being there. Knova's is a class act!
5.0
last year Nick went above and beyond to find us engineered flooring and carpet that was in budget, practical, and visually appealing. Lance and Kevin are true craftsman. Their installation is flawless. Highly recommend Knova's. Local business service with extraordinary prices. Purchased additional carpet to finish our basement and Knova's delivered again! Nick was able to get us the carpet we wanted and make it work with our budget. The installation is perfect and very timely! Knova's is the best!
last year Hey Brian-glad everything looks great! We appreciate your continued business and it was a pleasure working with you and your wife! Have a great summer! Take care and thank you! (p.s.-free cleaner for the carpet and wood floor. Stop by and grad some when you need it)
5.0
last year Excellent company "Knova's is the only flooring company we use. They continue to do a five star job with every project we hire them to do. Quality is a given, it's expected for every company I work with or we wouldn't work with them. Consistency is key, every time we've used Knova's over the twenty years we've gone to them with our flooring needs they've delivered with super people to work with and skilled personable installers."
5.0
last year Great service from beginning to the end. Nick was extremely helpful helping us decide and got us a price in our budget. Kevin and Lance are true professional installers. I Could not be more happy with our carpet and engineered flooring. Knova's is a top notch business.
5.0
last year Well done Have used these fellas before. Stuart is very knowledgeable and easy to work with. We purchased flooring from him 20 years back. Check everywhere else if you want but give these guys a try...you won't be disappointed.
5.0
last year Great Service "I found Novas carpets to be wonderful to work with! Their salesman were extremely knowledgeable, courteous, and just plain nice people! I bought my carpet but there two years ago, my floor there one month ago, and will buy my next carpet there in the future."
5.0
last year Very Well Done! Loved working with you guys!! Thank you for your great advice. We had to work through some stages and you stayed with us the whole way through. Installation day was amazing. Your guys did fantastic work!
5.0
last year They were Professional They were there when they said they would be there and the workmenship was excellent
last year "
Thanks Walter57049 for the review! We appreciate the opportunity! Have a great week! - Fuzzy
"
5.0
last year Best place for carpet "We have purchased from Knova's many times and have always been very happy. This last time they were even slightly early to the scheduled installation and were in and out very quickly, while still doing a fabulous job. We will go back to them the next time we need new carpet."
5.0
last year awesome to work with "they were great to work with, they were very fast and courteous. love the product we picked out."
5.0
last year Completely professional We appreciated the professional service in all areas of our flooring purchase and installation.
5.0
last year Very Pleased "The sales person was very helpful. I really liked the Emailed quote. The installers were very knowledgeable, friendly and efficient. They worked with our time table. Thanks it all went very smooth."
5.0
last year I needed carpet installed on a specific day (Saturday as well) and they were accommodating to me. Able to help me make arrangements for this carpet install from a distance and flexible with my needs. The installers were fast and proficient!
last year Hi there! Thank you so much for you review! We greatly appreciate it...have a Merry Christmas! Fuzzy
5.0
last year Great service Awesome service. Friendly staff. Fast install. Very impressed with them.
4.0
last year GREAT PRODUCT AND SERVICE!!! Did some updating after 20 years and replaced all carpet and tile in our home. We chose Adura Tile and a Shaw Carpet...LOVE LOVE LOVE!! The installers did a TERRIFIC job from start to finish... Would HIGHLY recommend Knova's!!
5.0
last year First Class Act!! "With Knova""s Carpet they make it easy, Great selection, and Installers are great people and do a great job. Over the last 2 years they have now done our whole home 4200 sqf. We love every room. Thanks Scott Newman Family"
5.0
last year Good choice I needed carpet installed on a specific day (Saturday as well) and they were accommodating to me. Able to help me make arrangements for this carpet install from a distance and flexible with my needs. The installers were fast and proficient!
4.0
last year duracermanic tile in our bathroom We had a floor put in our remodeled bathroom. The product was everything that we had hoped for & the service was prompt. The bill was the price that was quote to us. The only question was the cost of the transition threshold between the tile and carpet. The total time it took to was less than 15 minutes and we were billed $50.00.
4.0
2 years ago "Great Carpet, Messy installation" We installed carpet all over our new house and were thrilled with the quality. They gave us a great deal and it looks beautiful. The one downside was the installation. It was efficient and the end product looked great but the mess I had to clean up after was terrible. The leftover carpet pieces and staples broke my vacuum there was so much of it.
2 years ago "
Hi JIreland12 - Thank you for taking the time to write a review about your experience with our company! We'd first like to apologize for the mess our crews left at your new home. Secondly, we' d like to repair or replace the vacuum machine that was broken. Please contact us (ask for Shawn) at your earliest convenience. Thanks again for the review and have a Happy Thanksgiving! :)
"
5.0
2 years ago Recent exposure I have NEVER had a bad experience whit Knova's . Their product and personnel are the greatest.
5.0
2 years ago Very good service and excellent staff The carpet was delivered and installed very well. The staff were friendly and very helpful. Great store!
5.0
2 years ago Great Service I used them for carpeting in my basement. They helped us research the best options given the environment and our budget. Their bid matched the final bill to the penny. Carpet arrival was earlier than planned and installation was also earlier than planned. The installers were polite and easy to work with. Overall I would say they under promise and over deliver. I would highly recommend Knova's Carpet!
5.0
2 years ago Very happy with the service Very knowledgeable about their carpets and actively sought out our needs to suggest the carpet that was right for us!!!
5.0
2 years ago Continues to exceed expectations....... "Knovas always goes out of their way to help us identify the perfect flooring solution for our customers. They are expert installers and their attention to the details is over the top. All that said, we are most satisfied with their ability to meet our aggressive schedules."
5.0
2 years ago Quality Professionals "We have worked with Knova Carpets for all our flooring needs for numerous years. This time we we installing a new type of product. From sales personal to completed installation, everyone was professional and friendly. Very happy with the new Shaw tile! Will continue to do business with this talented group!"
5.0
2 years ago I was not the easiest customer--I changed my mind several times, requested several bids etc then wanted it completed in less than a week! Knova's came through ...
5.0
2 years ago Very professionally done "We had three bedrooms carpeted and they had one room's worth in stock, so they came in and did that one first which saved us a lot of trouble with having to empty three rooms at one time. When they did the work they were in and out fast and it looks and feels wonderful."
5.0
3 years ago Great Service They installed carpet for me last week and they job was done professionally and the crew were great.
5.0
3 years ago Great reliable service "We had our carpet installed on April 16th. We started looking for carpet in February. We went to several different carpet businesses but no one compared to the service and attention we received at Knova's Carpets. Nick helped us with so many questions and was so helpful and professional. Since we had not had our carpet replaced for 30 years we wanted to be sure we purchased the right carpet so it took us a while to decide. Everyone from the gentlemen that measured, to the men that worked so hard to install our new carpet, to the young man that built up our steps, we cannot say enough about Nick and the service we received from them all. When Knova's carpet said they would be there, they were always right on time. Our basement looks so wonderful and we love the steps......the carpet choice was just right. Thank you Nick. I wished I could send you pictures but I do not have a smart phone. I would never go anywhere else for carpet and you can be sure that I will tell our friends just what good service we received from Knova's Carpets."
5.0
3 years ago Very good service from Stuart "I replaced all the flooring in my house, carpet and linoleum. Quality work and quality products. Only one issue I had was that they must have gotten hot doing the work and opened doors to the house and that would have been just fine if they just would have turned off my furnace while they did that, but they didn't."
5.0
3 years ago Knova's has done every floor in our home. Great service, impeccable installation. Reasonably priced, quick turn-around, knowledgeable about every type of floori...
5.0
3 years ago Awesome Service We use Knova's Carpet for all our flooring needs. Always a great experience sales people are very knowledgeable. Installers are the best in the area very professional service. We love our new Flooring and Carpet
5.0
3 years ago Stellar Work "Knova's exceeded expectations at a value of a price. The contractors were great to work with, in terms on communication, efficiency, amd everything."
5.0
3 years ago Great Service I stopped in the Knova's just to look at vinyl and was waited on by a young man named Nick. He did not have a sample of the vinyl that I was interested in but immediately got on-line and ordered it. Later that day I received two e-mails from him giving me order information plus additional information on my 2nd and 3rd choices. I was impressed with his service. I might add here that I also called two other local flooring stores to see if they carried the sample so I could look at it. After three follow-up calls one dealer finally called me back and the other told me he had customers in his store and didn't have time to see if he carried it and that was why he hadn't called me after three days. Knova's should be very proud of Nick. He will get my business when I figure out exactly what I want.
5.0
3 years ago Above & Beyond "Knova's Carpets exceeded my expectations both during shopping and installation of the first carpet I've ever shopped for and purchased. The salesman did a great job answering my questions, respecting my price range and not pressuring me. The installation crew was incredibly courteous and left my home spotless after installation. I also appreciate the various community events that Knova's sponsors. Knova's gained a loyal customer!"
5.0
3 years ago "Great products, great service!!" "Shaw ""Good Move"" and ""Next Move"" carpets were well above quality expectations and installation was flawless. Total satisfaction !!"
5.0
3 years ago Excellent Customer Service "After receiving horrible treatment from a local tile company, I turned to Knova's Carpets. They were friendly, helpful, and went above and beyond the call of duty after my original flooring choice fell through. I would highly recommend Knova's Carpets being your first stop in flooring!"
5.0
3 years ago Nice job We carpeted the whole house and we are very happy with the job the did and the quality of the carpet.
5.0
4 years ago Had laminate and carpet installed on first level. Excellent job throughout and helped find contractor to reinforce the 4 steps for laminate (split level). Lef...