KNOVA'S CARPETS, INC

4.8
|
70 Reviews
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
4.8
|
70 Reviews

Reviews


3.0
last month mixed review "The floor itself looks great, but my cupboards got pretty banged up and there is damage to the sheetrock in the closet."
last month "
Hi there!

Thank you so much for the review. We appreciate the feedback about the floor and installation. Please accept our apology with regard to the damage to your cupboards and sheet rock. Shawn will be contacting you so that we can correct and fix the problem caused by our crews. Thanks again and have a nice week!
"
4.0
2 months ago Very satisfied "Great carpet, and beautiful installation. Friendly salesperson. We would definitely go back!"
2 months ago "
Thanks Kathy for the review! We appreciate the opportunity! We will pass along the comments to our installation crews! Take care and thanks again! :)
"
5.0
2 months ago Superior Service! "We purchased the COREtec flooring by US Floors, and we couldn't be happier! After we purchased the flooring I had some questions about the quality and integrity of the product after we had brought it home, after 1 email & a phone call Knova's didn't hesitate to order us in new product and exchange it. We initially thought we could install the floors ourselves, but we found it more challenging than expected, Knova's stepped in and saved the day! Lance and his crew were amazing! Knova's commitment to provide the absolute best customer service is superior! We will always look to Knova's for our flooring needs!"
5.0
3 months ago Stuart was super helpful when needing to match a color of carpet from a different store. Knovas has quality carpet at a price you cannot resist. And the men they have to install is top of the line guys who care and appreciate your house. All around a good experience and to know you are shopping local helps to make that decision! Way to go siouxland and Knovas!! *two thumbs up* Knovas also sent a care package thanking us for shopping with them - you won't get that care or kindness elsewhere.
2 months ago Hi Hali-glad everything worked out for you. We appreciate the opportunity to help with colors and styles. Sometimes the color is half of the challenge. :) We also appreciate shopping local as this helps the entire community! Take care and thanks again for your support and review!! :)
5.0
3 months ago This customer did not leave a comment.
5.0
4 months ago Our carpet looks great. Installers were quick and considerate. We have had 2 rooms done by Knovas and will definitely use them again.
5.0
4 months ago Beautiful New Floors! "Two weeks ago, new carpet was laid in m living room, dining, room, hallway and three bedrooms. It is BEAUTIFUL! The installation is top-notch and professional. The carpet updates and upgrades the floors of my home. I am so pleased."
5.0
4 months ago Outstanding Service! Used them for my back porch and have already recommended them to a friend.
5.0
4 months ago Very good service and install I was very happy with the service and speed of install. The install men were very curtious and did a fantastic job.
5.0
4 months ago Loved my experience with Knova's "I had a great experience with Knova's. From the salesman's patience with a customer who did not know what she wanted, to the installers who were great. Thanks Knova's for our new carpet."
5.0
4 months ago Best in Siouxland! "I went to Knova's originally because they carried the Shaw HGTV HOME line of carpets that I was having difficulty locating. They have since replaced the carpet in my family room, living room, bed room, and most recently in my sun porch. Stuart is very knowledgeable about the different carpets that were best for each area, and always worked well within my budget. The installers are always professional and on time :) My sun porch has a difficult looong transition between carpet and vinyl and they handled that much better than the original installation! Can't be any more pleased with Knova's!"
5.0
4 months ago Great service and work They carpeted our basement and 5 bedrooms and installed hardwood in 3 rooms. They did excellent work. We would buy carpet and wood from them again.
5.0
4 months ago Great Experience! We had a great experience with Knova's. From our first time in the store until final payment everything went smooth and they were very friendly. We had some unusual circumstances with needing to arrange install before we owned the house and they were willing to work around that. The carpet is so nice and soft. It was better priced than the other store we visited. The installers were friendly too. I would recommend Knova's to anyone!
5.0
4 months ago Excellent service! These guys are very particular with their work! They won't leave until it's perfect!
5.0
6 months ago Prompt, courteous, professional quality service at a reasonable price; what more can anyone ask for. Dan Ronning
6 months ago Hi Dan-Thanks for the great review! Enjoy your week! :) - Fuzzy
5.0
6 months ago What a great experience i had when purchasing carpet from Knova's. Very helpful when choosing color and texture. Also had great installers they did a fantastic job especially when matching up between tile and hardwood. When you are looking for new carpet be sure to give Knova's the opportunity to show you why I gave them 5 stars.
6 months ago Hi Glenda-Thanks for the great review. Have a nice week! - Fuzzy
5.0
6 months ago My husband and I recently purchased kitchen flooring from Knova's. They were very helpful with suggestions when picking out the flooring, and very knowledgeable about each of the products we looked at. The installation fellas were very polite and did a wonderful job. We love the flooring we chose and are very happy with the entire experience. Fifteen years ago we bought laminate flooring, from Knova's, for the living area, bedrooms and hallways, and it looks as good today as it did the day it was installed!
6 months ago Hi Myrtie-thanks for the review! We appreciate your business over the years. Have a nice week! :)
5.0
6 months ago Great To Work With Knova's put carpeting in two of our offices and did an excellent job and were really great to work with. They made the process easy and the offices look great.
5.0
7 months ago Great Service Did a great job of install on our hardwood floors.
5.0
8 months ago "Great service, great quality!" We have had our kitchen floor replaced with flooring from Knova's as well as our living area. They are very easy work with and have quality products. The thank you package we received in the mail was a very nice touch. Customer appreciation seems to be a lost art. Most businesses/employees act like they're doing the customer a favor just by being there. Knova's is a class act!
5.0
8 months ago Nick went above and beyond to find us engineered flooring and carpet that was in budget, practical, and visually appealing. Lance and Kevin are true craftsman. Their installation is flawless. Highly recommend Knova's. Local business service with extraordinary prices.
8 months ago Hey Brian-glad everything looks great! We appreciate your continued business and it was a pleasure working with you and your wife! Have a great summer! Take care and thank you! (p.s.-free cleaner for the carpet and wood floor. Stop by and grad some when you need it)
5.0
8 months ago My husband and I love Knova's Carpet! We love their product and they always do an excellent job with installation! It is always a pleasure working with their staff-they are a wonderful local company! We will always go to Knova's for all our flooring needs!
7 months ago Hey Mara-glad you like them! We just started sending these out about a week prior to your order with a company out of Minnesota. The best part is they provide the recipe for the cookies! Have a great summer! :)
5.0
8 months ago Excellent company "Knova's is the only flooring company we use. They continue to do a five star job with every project we hire them to do. Quality is a given, it's expected for every company I work with or we wouldn't work with them. Consistency is key, every time we've used Knova's over the twenty years we've gone to them with our flooring needs they've delivered with super people to work with and skilled personable installers."
5.0
9 months ago Great service from beginning to the end. Nick was extremely helpful helping us decide and got us a price in our budget. Kevin and Lance are true professional installers. I Could not be more happy with our carpet and engineered flooring. Knova's is a top notch business.
5.0
9 months ago Well done Have used these fellas before. Stuart is very knowledgeable and easy to work with. We purchased flooring from him 20 years back. Check everywhere else if you want but give these guys a try...you won't be disappointed.
5.0
9 months ago Great Service "I found Novas carpets to be wonderful to work with! Their salesman were extremely knowledgeable, courteous, and just plain nice people! I bought my carpet but there two years ago, my floor there one month ago, and will buy my next carpet there in the future."
5.0
9 months ago Will always go to Knova's for my carpet and flooring. Great service and knowledgeable workers. Keep up the great work!
5.0
9 months ago Very Well Done! Loved working with you guys!! Thank you for your great advice. We had to work through some stages and you stayed with us the whole way through. Installation day was amazing. Your guys did fantastic work!
5.0
10 months ago They were Professional They were there when they said they would be there and the workmenship was excellent
10 months ago "
Thanks Walter57049 for the review! We appreciate the opportunity! Have a great week! - Fuzzy
"
5.0
10 months ago Best place for carpet "We have purchased from Knova's many times and have always been very happy. This last time they were even slightly early to the scheduled installation and were in and out very quickly, while still doing a fabulous job. We will go back to them the next time we need new carpet."
5.0
11 months ago awesome to work with "they were great to work with, they were very fast and courteous. love the product we picked out."
5.0
11 months ago Completely professional We appreciated the professional service in all areas of our flooring purchase and installation.
5.0
11 months ago Very Pleased "The sales person was very helpful. I really liked the Emailed quote. The installers were very knowledgeable, friendly and efficient. They worked with our time table. Thanks it all went very smooth."
5.0
11 months ago I needed carpet installed on a specific day (Saturday as well) and they were accommodating to me. Able to help me make arrangements for this carpet install from a distance and flexible with my needs. The installers were fast and proficient!
12 months ago Hi there! Thank you so much for you review! We greatly appreciate it...have a Merry Christmas! Fuzzy
5.0
11 months ago Great service Awesome service. Friendly staff. Fast install. Very impressed with them.
4.0
12 months ago GREAT PRODUCT AND SERVICE!!! Did some updating after 20 years and replaced all carpet and tile in our home. We chose Adura Tile and a Shaw Carpet...LOVE LOVE LOVE!! The installers did a TERRIFIC job from start to finish... Would HIGHLY recommend Knova's!!
5.0
12 months ago First Class Act!! "With Knova""s Carpet they make it easy, Great selection, and Installers are great people and do a great job. Over the last 2 years they have now done our whole home 4200 sqf. We love every room. Thanks Scott Newman Family"
5.0
12 months ago Good choice I needed carpet installed on a specific day (Saturday as well) and they were accommodating to me. Able to help me make arrangements for this carpet install from a distance and flexible with my needs. The installers were fast and proficient!
4.0
last year duracermanic tile in our bathroom We had a floor put in our remodeled bathroom. The product was everything that we had hoped for & the service was prompt. The bill was the price that was quote to us. The only question was the cost of the transition threshold between the tile and carpet. The total time it took to was less than 15 minutes and we were billed $50.00.
4.0
last year "Great Carpet, Messy installation" We installed carpet all over our new house and were thrilled with the quality. They gave us a great deal and it looks beautiful. The one downside was the installation. It was efficient and the end product looked great but the mess I had to clean up after was terrible. The leftover carpet pieces and staples broke my vacuum there was so much of it.
last year "
Hi JIreland12 - Thank you for taking the time to write a review about your experience with our company! We'd first like to apologize for the mess our crews left at your new home. Secondly, we' d like to repair or replace the vacuum machine that was broken. Please contact us (ask for Shawn) at your earliest convenience. Thanks again for the review and have a Happy Thanksgiving! :)
"
5.0
last year Recent exposure I have NEVER had a bad experience whit Knova's . Their product and personnel are the greatest.
5.0
last year We have dealt with Knova's twice now, and will not go anywhere else from now on. They are awesome to deal with, they don't bug you when you are looking around. The install guys were very polite and did a great job.
5.0
last year Very good service and excellent staff The carpet was delivered and installed very well. The staff were friendly and very helpful. Great store!
5.0
last year Great Service I used them for carpeting in my basement. They helped us research the best options given the environment and our budget. Their bid matched the final bill to the penny. Carpet arrival was earlier than planned and installation was also earlier than planned. The installers were polite and easy to work with. Overall I would say they under promise and over deliver. I would highly recommend Knova's Carpet!
5.0
last year Very happy with the service Very knowledgeable about their carpets and actively sought out our needs to suggest the carpet that was right for us!!!
5.0
last year Continues to exceed expectations....... "Knovas always goes out of their way to help us identify the perfect flooring solution for our customers. They are expert installers and their attention to the details is over the top. All that said, we are most satisfied with their ability to meet our aggressive schedules."
5.0
last year Quality Professionals "We have worked with Knova Carpets for all our flooring needs for numerous years. This time we we installing a new type of product. From sales personal to completed installation, everyone was professional and friendly. Very happy with the new Shaw tile! Will continue to do business with this talented group!"
5.0
last year Very professionally done "We had three bedrooms carpeted and they had one room's worth in stock, so they came in and did that one first which saved us a lot of trouble with having to empty three rooms at one time. When they did the work they were in and out fast and it looks and feels wonderful."
5.0
last year Great Service They installed carpet for me last week and they job was done professionally and the crew were great.
5.0
last year Great reliable service "We had our carpet installed on April 16th. We started looking for carpet in February. We went to several different carpet businesses but no one compared to the service and attention we received at Knova's Carpets. Nick helped us with so many questions and was so helpful and professional. Since we had not had our carpet replaced for 30 years we wanted to be sure we purchased the right carpet so it took us a while to decide. Everyone from the gentlemen that measured, to the men that worked so hard to install our new carpet, to the young man that built up our steps, we cannot say enough about Nick and the service we received from them all. When Knova's carpet said they would be there, they were always right on time. Our basement looks so wonderful and we love the steps......the carpet choice was just right. Thank you Nick. I wished I could send you pictures but I do not have a smart phone. I would never go anywhere else for carpet and you can be sure that I will tell our friends just what good service we received from Knova's Carpets."
5.0
last year Very good service from Stuart "I replaced all the flooring in my house, carpet and linoleum. Quality work and quality products. Only one issue I had was that they must have gotten hot doing the work and opened doors to the house and that would have been just fine if they just would have turned off my furnace while they did that, but they didn't."
5.0
last year Awesome Service We use Knova's Carpet for all our flooring needs. Always a great experience sales people are very knowledgeable. Installers are the best in the area very professional service. We love our new Flooring and Carpet
5.0
last year Stellar Work "Knova's exceeded expectations at a value of a price. The contractors were great to work with, in terms on communication, efficiency, amd everything."
5.0
last year Great Service I stopped in the Knova's just to look at vinyl and was waited on by a young man named Nick. He did not have a sample of the vinyl that I was interested in but immediately got on-line and ordered it. Later that day I received two e-mails from him giving me order information plus additional information on my 2nd and 3rd choices. I was impressed with his service. I might add here that I also called two other local flooring stores to see if they carried the sample so I could look at it. After three follow-up calls one dealer finally called me back and the other told me he had customers in his store and didn't have time to see if he carried it and that was why he hadn't called me after three days. Knova's should be very proud of Nick. He will get my business when I figure out exactly what I want.
5.0
last year Above & Beyond "Knova's Carpets exceeded my expectations both during shopping and installation of the first carpet I've ever shopped for and purchased. The salesman did a great job answering my questions, respecting my price range and not pressuring me. The installation crew was incredibly courteous and left my home spotless after installation. I also appreciate the various community events that Knova's sponsors. Knova's gained a loyal customer!"
5.0
last year "Great products, great service!!" "Shaw ""Good Move"" and ""Next Move"" carpets were well above quality expectations and installation was flawless. Total satisfaction !!"
5.0
last year Excellent Customer Service "After receiving horrible treatment from a local tile company, I turned to Knova's Carpets. They were friendly, helpful, and went above and beyond the call of duty after my original flooring choice fell through. I would highly recommend Knova's Carpets being your first stop in flooring!"
5.0
last year Nice job We carpeted the whole house and we are very happy with the job the did and the quality of the carpet.
5.0
2 years ago This is our 4th go round with utilizing Knova's for our flooring needs! We will go no place else! The service? Top notch!
5.0
3 years ago Awesome job installing!! Nice people! All around good experience! We will go back next time we need flooring!
5.0
3 years ago This customer did not leave a comment.
3.0
3 years ago This customer did not leave a comment.
5.0
3 years ago Great team! They have taken care of my family's flooring needs for a long long time! Most recently an Armstrong kitchen floor that to this day I can't get over how good it looks!
5.0
3 years ago This customer did not leave a comment.
5.0
3 years ago This customer did not leave a comment.
5.0
3 years ago This customer did not leave a comment.
5.0
3 years ago This customer did not leave a comment.
5.0
3 years ago This customer did not leave a comment.
2.0
4 years ago This customer did not leave a comment.
3.0
4 years ago This customer did not leave a comment.

Store Information

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SHAW FLOORING ALLIANCE
2500 Glenn Ave Ste 40
Sioux City, IA 51106-2771

Flooring

  • Carpet
  • Hardwood
  • Laminate
  • Area Rug
  • Resilient

Features

  • St. Jude
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