KNOVA'S CARPETS, INC

4.8
|
222 Reviews
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Knova's Carpets 2500 Glenn Ave Ste 40, Sioux City, IA 51106-2771 712-276-9545 https://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw Price Range:$-$$$$
4.8
|
222 Reviews

Reviews


5.0
yesterday This customer did not leave a comment.
5.0
last week Will definitely recommend Knovas Carpets to all my friends! Beautiful, high quality carpet! Professional, knowledgeable, and friendly staff made the purchase quick and easy. Installers were professional, curteous, careful and tidy!
5.0
last week The carpet and installation looks great! Also, very much valued the sales and election experience!
5.0
last week Everything about Knova’s carpet my husband and I LOVE! The salesmen was awesome, the installation guy was awesome. We got carpet from there about 3 years ago for our living room and just this past week we had a bedroom done. VERY happy and will be using them in the future for sure!
5.0
last week We were especially impressed with the installation & men. Carpet installers went above expectations when they learned we were having company in a few days. Very much a perfectionist and cleaned up after the job. Nice to have in our home! Communicated very well re arrival etc which I also appreciated
5.0
3 weeks ago Every thing turned out well thank you Darrell Carr
3 weeks ago Awesome! Thanks Darrell! Zac (installer) showed me the pictures of the job and things looked good. Appreciate the opportunity! Have a Happy Thanksgiving! - Nick
0.0
last month large selection very helpful staff
0.0
last month We picked out carpet and it was installed four days later. Affordable, fast and good quality installation. I highly recommend.
last month Hi Amy! Glad to hear everything worked out well! We appreciate the recommendation!! Have a great weekend! Thank you - Nick Knox
5.0
last month Very satisfied with both the flooring and the gentlemen installing the floor. Well done! Thank you.
5.0
last month Great service. Everyone was wonderful
5.0
2 months ago The carpet is great and the installation went smoothly. There is nothing better than new carpet!
4.0
2 months ago Stuart was great to work with. Got back to me quickly and answered all of my questions. The installers were great, however one of them accidentally broke my light fixture, no harm no foul, we were going to replace it anyway. He was very apologetic. Took two days for installation instead of one but it turned out great.
4.0
2 months ago Stuart was great to work with. Got back to me quickly and answered all of my questions. The installers were great, however one of them accidentally broke my light fixture, no harm no foul, we were going to replace it anyway. He was very apologetic. Took two days for installation instead of one but it turned out great.
4.0
2 months ago Stuart was great to work with. Got back to me quickly and answered all of my questions. The installers were great, however one of them accidentally broke my light fixture, no harm no foul, we were going to replace it anyway. He was very apologetic. Took two days for installation instead of one but it turned out great.
5.0
2 months ago Very friendly and professional at every step, from selection to ordering to installation. And... there are cookies! Highly recommend.
5.0
3 months ago Very pleased. Installers were too notch.
5.0
3 months ago The carpet looks great! We will be doing our upstairs next!!
4.0
3 months ago Friendly salesman, clean showroom
5.0
4 months ago Shaun and Nick are always wonderful and we are never disappointed!
5.0
4 months ago The floors look excellent and we appreciated the fact that your people would take the time and work over the weekend so we did not disrupt our daily business. Thank You !!!
4 months ago Hi Jim - We are glad to hear this! Thanks for writing us a review, and know that we would be happy to help you with anything that may you need in the future!
5.0
4 months ago Everything was perfect! Thanks again!
4 months ago Hey Sonya- We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
6 months ago We’ve dealt with Knovas Carpets several times now and satisfied each time. I’m sure next time we need carpet they will have my business. Customer service so knowledgeable and helpful, but most of all patient with me as it takes me awhile to make up my mind!! The installers are very professional and know what they are doing. I love my new carpet.
5.0
6 months ago Stop with the surveys!
4 months ago Hi Ryan-the web developers have hopefully corrected the repeated request for reviews. Our apologies! Thank you for bringing this to our attention.
5.0
6 months ago Na
5.0
7 months ago Good service and quality Shaw carpets. Highly recommend.
4 months ago Hi Rita-thank you for taking time out of your day to review our family owned business! We appreciate your business! - Nick
5.0
7 months ago Some of our friends had mentioned to us that they received some really good deals at the big box stores when they bought their carpet, but were totally dissatisfied with their installation. That's why we went straight to Knova's. Stuart measured our home with a free estimate. We picked out the carpet and received the final estimate. Two weeks later we were contacted and we set up a time for installation. The two experienced installers arrived at 8:00 each morning and finished the difficult job in two days. We were extremely impressed with all facets of the project.
5.0
8 months ago We had a great experience with Knovas from start to finish. From choosing the carpet, to getting it installed and everything inbetween the guys were awesome!! Thanks so much, Lias Family
5.0
8 months ago I felt we were the only customer you had,from Stuart's coming for measuring to the top of the line installers . Our satisfaction seemed to be their biggest concern. I also want to THANK THEM for all the help they gave us with helping move furniture out and back it sure helped save my back. I will continue to shop at your store,if for no other reason the service your installers put forth.I would recommend to anyone. THANK YOU Wayne &Marlys Dose
5.0
8 months ago Once again Knova's Carpets exceeded my expectations--I have used them numerous times and every time they deliver a very good product at a good price. The sales staff is always helpful, friendly & knowledgeable . The installers do a great job, clean up & are great to work with.
5.0
8 months ago We just mainly appreciate Shawn's patience. We 1st picked out carpet that did not meet our needs when installed. Our second selection met our needs so we decided to carpet an additional room to hopefully make up any monies lost for our 1st bad selection. The carpet installers were professional and did a great job.
5.0
8 months ago As soon as we came thru your doors, there was someone there to answer our questions and show us what we wanted to see--no pressure, just helpful suggestions. After we decided on floorings, it was a quick turn around to measuring, ordering, and installing it. Very happy with all aspects of this experience.
5.0
8 months ago Excellent workmanship! Very pleased with carpet and pad. Thank you!
5.0
9 months ago Just got our new carpet for the library in Mapleton. Wonderful service from purchase to installation. A very refreshing experience.
4 months ago Hi Peg- Thank you taking time to review our company! We appreciate the opportunity! Have a great rest of the summer! - Nick
5.0
9 months ago I will keep going back to them, awesome customer service and great products.
0.0
11 months ago Seemed very professional. Carpet was installed very quick & looks very nice. Good job!
0.0
11 months ago I was very happy with the installation and how the pattern was laid to fit the room. I was not pleased with how they laid the metal transition strip. It was obvious there was trim board to be replaced and they just ran the metal strip from wall to wall which would mean putting the trim boards over top of the metal and not butting up to it. They also put the cove base right up to the walls, again not leaving room for the trim boards. There was excess glue on the cupboard where the last piece of cove base was replaced. Then they just disappeared without a word! They were either in a big hurry to get elsewhere or they knew I would not like how they finished the doorways. I had to have the carpenter redo the doorways and coves as they should have been done to make my wife happy. The sloppy finish ruined a good experience!
5.0
11 months ago Novas did a super job. Very impressed with all parts of carpet service. I would recommend to all.
0.0
11 months ago Knova’s carpet was great to work with! Their showroom has great selections and the salesman was more than happy to explain the various types of carpet and give as many carpet samples as needed to help me make the right decision. The carpet installation was a breeze - the installers were on-time, professional, and very experienced. I recommend Knova’s Carpet to anyone needing to replace carpet.
11 months ago Hey Peggy! We are happy to hear that we were able to provide you with a smooth and speedy experience with us! Thanks for taking the time to write us a review. Have a great weekend! :)
0.0
11 months ago Knova’s carpet was great to work with! Their showroom has great selections and the salesman was more than happy to explain the various types of carpet and give as many carpet samples as needed to help me make the right decision. The carpet installation was a breeze - the installers were on-time, professional, and very experienced. I recommend Knova’s Carpet to anyone needing to replace carpet.
5.0
11 months ago saleaman was very helpful in answering questions and installer was efficIant and friendly.
11 months ago Hi Lisa-We are happy to hear that we were able to provide you with a smooth and speedy experience with us! Thanks for taking the time to write us a review! - Have a great weekend!
0.0
11 months ago My carpet looks great after their installation.
11 months ago Hi Aaron-We are happy to hear that you had a great experience with us! Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
0.0
11 months ago This customer did not leave a comment.
0.0
11 months ago This customer did not leave a comment.
0.0
11 months ago This customer did not leave a comment.
11 months ago Vern-Thank you for your review. We appreciate the opportunity! - Nick
11 months ago Anytime. You have always gone above our expectations. Job well done.
0.0
11 months ago This customer did not leave a comment.
0.0
11 months ago The service is amazing!!! The two gentlemen who installed work very hard and are very passionate about making sure it looks great. We love our carpet! Thank you Knova's... you did us proud!
11 months ago Hey Cynthia-We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future! - Nick
5.0
12 months ago No pressure sales. Good knowledge. Great communication!
10 months ago Hi Bill-we appreciate the kind review and appreciate your business! Have a great year!
3.0
12 months ago We chose to buy our new bedroom carpet from nearby Knova’s Carpets, and couldn’t be more delighted! The salesman was helpful and informative, the installers were pleasant, fast and cleaned up their mess, and it was all done at a very reasonable price. The carpet is so thick and soft to walk on. I love it! We should have done this years ago. Thanks, Knova’s Carpets, for rejuvenating our home. We’ll definitely shop there in the future!😀
5.0
last year As always, Knova's did not disappoint! Great customer service, install was scheduled quickly and completed quickly, and the price was great.
1.0
last year The price was great, service was great and the carpet looks really good.
5.0
last year I had a great experience with Knovas Carpet. They were so helpful when picking out carpet that I needed. The salesman Nick was amazing. Answered all the questions that I had in temps to the quality of the carpet. Very knowledgeable. The delivery was right on time and the carpet layers did a great job on installing the carpet. I would recommend Knovas Capet to everyone. You will not regret it.
3.0
last year Very good experience both with sales and installers
5.0
last year The installers were pleasant and courteous and did a very good job. The flooring looks very nice.
5.0
last year It was ok. I can't say anyone was overjoyed we were buying carpet . We did get the carpet installed before the first date that was offered. I made the call to the store to even find out if the carpet arrived.
5.0
last year Carpet we selected is beautiful. Knova's came out twice to measure as we were remodeling and room sizes were changing. Installation crew was courteous and hig...
5.0
last year The entire process was professional and we felt appreciated along the way from picking out carpet to the installation. Shawn was awesome at keeping us informed on the shipping and then installation date. The YFC Underground Teen Center now looks fresh and smells fresh! Thanks Knova’s!
5.0
last year They were great to work with. Nick is really personable and up front about rebates and sales coming up. Really worked to fit into our basement remodel schedule
3.0
last year Wonderful experience with carpet and carpet installation. Could not ask for better. Professional, knowledgeable, helpful. Glad I came to Knova Carpets
5.0
last year Just carpeted another bedroom, Nick & the boys helped us with the purchase, measurements & installation as if they were part of the family!! Couldn't be happier!! Thanks guys!!
5.0
last year The product saleman was very understanding of what I needed. The installation was quick and did a very good job. The store appearance looked fantastic and was very clean. Would recommend to any one to go here for flooring.
4.0
last year We have had several experiences with Knova's and they have all been positive! Everyone we have worked with has been so helpful! Thank you for the great products and customer service!
5.0
last year Love the carpet,the installers were professional., helpful and thoughtful. The cookies were a great touch and I will be back when I do the next three rooms. It looks wonderful, I have recommended you to friends
4.0
last year The install went very smooth and the guys were very professional,friendly,respectful,tidy and did a great job! Thanks
5.0
last year Everyone at Knovas is always friendly and helpful when I go in there. The store is nicely setup and they have a great selection!
5.0
last year They cleaned up before they had left and did a great job overall
3.0
last year I can't say enough good things about Knovas carpets, from their fantastic showroom of products to their friendly service in sales and installation they are top notch!!!! Siouxland is lucky to have them!!!!
4.0
last year Very happy with the product, install and your staff was very pleasant!!!!!
5.0
last year Knova's carpet was amazing to work with! They did an excellent job on my carpet and helped me get everything I wanted!
4.0
last year We have been very pleased with Knovas! From sales to installation, we have felt we were dealing with honesty & fairness. We will continue to use Knovas for flooring needs!
5.0
last year Excellent job of laying carpet and hard surface flooring. Picked up everything after. When they moved furniture they were careful with it and made sure it got back where it was.
5.0
last year Being new to the area, I was asking for referrals to buy flooring and an insurance agent strongly referred Knova's based on her past experience. From start to finish, working with Nick at Knova's has been a pleasure. The installation crew even worked over a weekend so we could move in sooner. Overall superb experience - will definitely be a repeat customer!!
5.0
last year Experience at this store was the best- installers super nice- I will buy here again👍
5.0
last year We had Knova's carpet our entire upstanding they did a great job. Very professional and easy to work with. Their installers were very courteous and did the jo...
5.0
last year Great job installing our carpet, glad we checked here as well as the big box stores!
5.0
last year Stuart Brown was my salesman that worked with me and he was absolutely amazing. Very nice, not pushy. When the installers came they were even friendly and sincere! The final product looks gorgeous. I am so happy with my experience at Knovas carpet I will never go anywhere else!
5.0
last year The experience was great and the help was awesome!!
5.0
last year Extremely pleased with the product. Installation was a breeze. The crew was in and out in two days. Always cleaning up after themselves, shoes off etc. would recommend to anyone and would use them again in the future !
5.0
last year Great product, great people and great service. Who could ask for anything more? From new construction to replacement project we have been extremely pleased and would not go anywhere else for our flooring needs.
5.0
last year Great product, great people and great service. Who could ask for anything more? From new construction to replacement project, we have been extremely pleased and would not go anywhere else for our flooring needs.
5.0
last year From beginning to end our experience was exceptional! Nick and Shawn listen to your wants. Carpet installers removed our old carpet and installed new expertly. We love our new carpet!
5.0
last year We love the flooring that we've purchased from Knova's. But the biggest reason we continue to use Knova's is because of customer service. Everything about our experience with Knova's has been fantastic. The staff is very knowledgeable, and very friendly. Their desire to assist, and make sure we're happy with our purchase is what will keep us going back every time. Thank you to all of the staff, and the installers for our latest flooring!
5.0
last year We picked Mannington because our previous flooring was Mannington and we liked it so well. Nick Knox went above and beyond great customer service. The first installation didn't meet expectations. Our whole house had a thick layer of dust from sanding. Need to have a vacuum on sander or curtain off the working area. Took us a week to wash everything down. Second installation was great. Very pleased that the defects in the first flooring was warrantied. Very satisfied.
5.0
last year We picked Mannington because our previous flooring was Mannington and we liked it so well. Nick Knox went above and beyond great customer service. The first installation didn't meet expectations. Our whole house had a thick layer of dust from sanding. Need to have a vacuum on sander or curtain off the working area. Took us a week to wash everything down. Second installation was great. Very pleased that the defects in the first flooring was warrantied. Very satisfied.
5.0
last year We picked Mannington because our previous flooring was Mannington and we liked it so well. Nick Knox went above and beyond great customer service. The first installation didn't meet expectations. Our whole house had a thick layer of dust from sanding. Need to have a vacuum on sander or curtain off the working area. Took us a week to wash everything down. Second installation was great. Very pleased that the defects in the first flooring was warrantied. Very satisfied.
5.0
last year We picked Mannington because our previous flooring was Mannington and we liked it so well. Nick Knox went above and beyond great customer service. The first installation didn't meet expectations. Our whole house had a thick layer of dust from sanding. Need to have a vacuum on sander or curtain off the working area. Took us a week to wash everything down. Second installation was great. Very pleased that the defects in the first flooring was warrantied. Very satisfied.
5.0
last year Stuart was a pleasure to work with and we will be looking to working with him the future .Great carpet and great price .
5.0
last year This customer did not leave a comment.
5.0
last year My experience in every regard was positive! I have past experience with Knova's Carpets so I knew this time would be just as exceptional as times in the past. Their knowledge about the products they sell is impressive . They are very attentive to what you need and want from the sale through installation! Great people to work with!
5.0
last year We could probably go to a few different places to purchase the carpet we recently had replaced, but we went back to Knova's. And the biggest reason is because of customer service. Everything about our experience with Knova's has been fantastic. The staff is very knowledgeable, and very friendly. Their desire to assist, and make sure we're happy with our purchase is what will keep us going back every time.
5.0
last year Everything was a great experience. We will defiantly be coming back. Install guys were very nice and very respectful of our home. Thanks so much for everything.
5.0
last year All was great! Love my carpet. ❤️
5.0
last year I could not ask for better service!
5.0
last year The guys were great. In and out and didn't leave a mess. Very courteous. Answered all questions about the installation and product.
5.0
last year Have used Knova's multiple times and everything goes like clock work. Would highly recommend
5.0
last year The carpet layers came in and got right at the job. They graciously worked around another contractor who was finishing up their part of my home project. Your ...
5.0
last year I have worked with Shawn, Nick and Stewart for years, and they are professional, nice and extremely affordable. I will continue do business with them for many ...
5.0
last year Good experience with adjusting to our delayed installation date. Installation crew performed very well.
5.0
last year Excellent service from start to finish!! Everything was done timely and professionally! Thank you!
5.0
last year We have had Knova's Carpets do large and small projects in our homes over many years. They offer helpful and honest advice in choosing and completing. Very pr...
last year Hi Jean-thank you so much for the review! These reviews are becoming increasingly more important with the advent of technology and social media. We appreciate you taking the time to write about us and...
5.0
last year Nick & Shawn were really helpful. Staff is professional.
5.0
last year Knova's Carpets have done a brand new home for us an it turned out absolutely great. At present they hsve done one master bath, a basement stair well and a land...
5.0
last year Knova's was exceptionally easy to deal with. Very accommodating. There was a problem with the dye in the seam when the carpet was originally laid. Knova's repla...
5.0
last year Had a small job and you got it done right away. Thought we might be a week later. Thanks!
5.0
last year We have done business with Knova's Carpets for over 20 years. Their wonderful products and incredible service keep us coming back again and again. We let everyone know how they stand behind their products, and their professional installers are fast, do excellent work, and don't leave any mess behind. Thanks also Knovas for all you give back to the community. You are amazing!
5.0
last year We have done business with Knova's Carpets for over 20 years. Their wonderful products and incredible service keep us coming back again and again. We let everyone know how they stand behind their products, and their professional installers are fast, do excellent work, and don't leave any mess behind. Thanks also Knovas for all you give back to the community. You are amazing!
5.0
last year The entire process was easy and quick.
5.0
last year All around excellent service ! The carpet looks great!
5.0
last year They did a good job
5.0
last year Nick was very professional and a lot of help in picking out our carpet and tile. He went way out of his way to help us and made sure we covered all bases when ...
5.0
last year Great job!
5.0
last year The salesman was very knowledgeable. The carpet was installed in a timely manner. Love it.
5.0
last year Knova's Carpet is the only place I'll shop for flooring. We have had wood, and carpet installed throughout our house, and it has held up perfectly, and looks beautiful. From point of sale, to install, the process is seamless. Thank you Knova's Carpet for yet another wonderful flooring experience!
5.0
last year Our overall experience was great. Installer did a nice job. Sales and scheduling went smoothly.
5.0
last year When looking for flooring there is no place better than Knovas Carpet & Flooring. Sean, Stewart, & Nick are the best in knowledge of the products they sell and they truly care for their customers with enthusiasm & friendliness which is very hard to find in any business today. The environment is comfortable and very easy to spend time looking at all the products. Take my advice when looking for flooring you cannot be at a better place!
last year Hey Janie-we appreciate your feedback! We strive to make the shopping experience very simple. Thanks again for your business! Have a great week! - Fuzzy
5.0
last year Nick and the entire crew at Knova's were extremely helpful. We had carpet, Duraceramic tile as well as laminate flooring installed in our home. The installers...
5.0
last year great people awesome selection and pricing family business with quality and personal touch while having brands, selection, and price of big company.
last year Hey mguntren-we appreciate the feedback and your business! Have a great week!! :)
5.0
last year Friendly and knowledgeable sales rep, they worked well within my time line, installation went smoothly. Very satisfied, would highly recommend!! Thanks Nova's!!
5.0
last year I was very pleased with all aspects of our carpet purchase from Nova's. all my questions were answered and delivery was when we needed it. The installers did an excellent job. Would definitely choose Nova's for any carpeting in the future. Thanks for the cookies.
5.0
last year We had a great experience with your company!
5.0
last year We had a custom runner made for our wood staircase after renovating a 1920's bungalow. The runner turned out perfectly and the installation was great. Highly ...
5.0
last year Great folks! Huge selection. Awesome pricing.
last year Thanks Mike! We appreciate your feedback! Have a great weekend!! :)
4.0
last year Product is great, so far! Price was reasonable. Installation people were great. Prompt response to a callback for a small problem that was missed. Didn't receive any warranty documentation?? The only thing that would make the experience a little better was in the estimation phase seeing a little more detail of where the total linear feet number came from. I could have/should have asked for this, but it would make me feel better that I wasn't being dinged for a few added feet.
5.0
last year They did a great Job from Sales to installation. I'm a repeat customer and will continue to be for years to come!!!
5.0
last year Very professional. Went above and beyond what I expected. Quality work at a fast pace. Organized. As soon as they walked through the door they went to work and wasted no time throughout the day. Great company. Would recommend to anyone!!
5.0
last year Stewart & the installers were great to work with, like always!
5.0
last year Installation of both carpet and Cor Tec flooring was professionally done. The workers were careful and respectful of my furniture and appliances, returning them as they found them. They went above and beyond to ensure everything was to my satisfaction. Clean up was excellent. Salesmen were helpful in selecting flooring. Scheduling was easy and specific on start times. Overall - great experience and I would recommend Knovas to others.
5.0
last year We have done a lot of business with knova carpet we've gotten carpet and flooring from themfor years always been very happy with the results of the service never have to worry about leaving them in my house when I'm gone I will use him again
5.0
last year Our experience with Knova's Carpets was Fantastic! The sales team were very helpful. The install was perfect! A+++++ service! We will be back when we are ready to remodel the upstairs!
5.0
last year Both shawn and Stewart did an excellent job! Installers were punctual and did great quality work. Thank you
5.0
last year Knova's is the place for new flooring! We had a fantastic experience! The install was perfect! We will be back for sure.
last year CG - Thank you for the kind words. Our installers appreciate the positive feedback. We will be sure to share this with them! Have a great week! - Fuzzy
5.0
last year From sales to installation ,everyone is so pleasant & helpful. Most of all they are always on time!
5.0
last year Always a good experience with Shawn and gang! Thanks, Jj
last year Thanks Jan Coffie Johnson for the review! Hope all is well with you! Have a great year!
4.0
last year Great work, and products. Only wish is they would have been able to install it sulzbach with in a few days of each other. But other then that we are very pleased so far with our purchase.
5.0
last year My experience at Knovas was overall perfect! I walked into the store and was immediately approached and greeted by Nick and he was awesome.. when I left I thought I had everything figured out but then I changed my mind and emailed Nick and he responded right away and changed things I had set up to better help my needs. Then we set up an installation date and time- the guys showed up on time and ready to work they were very fast but efficient and my new carpet looks so good in our new home!
4.0
last year Carpet looks great and I got it at a great price! However, i was very disappointed in the clean-up. There were carpet threads and staples left all over- ouch- and an empty water bottle. Made an otherwise great job look a little rushed and sloppy.
5.0
last year Service was awesome thank you
5.0
last year Everyone at Knovas are extremely professional and they help after the sale.
5.0
last year Everything about our experience at Knova's Carpet was fantastic. We are repeat customers and I am sure we will use them again when the need arises. We highly recommend them to others.
5.0
last year Product, pricing and installation were all a breeze!
5.0
last year Sales was great and installers were great. Only downer was we were told someone would call to schedule within 2 or 3 days, I had to call after 5 days.
5.0
last year Your guys are pleasant and professional. They get in and get it done!
5.0
last year I have done business with Knova's for years and have never had a bad experience. Everyone is friendly and professional. They get in and get the job done and clean up behind themselves!
last year Hi Julie-Thanks for the review! Have a Merry Christmas!...and a Happy New Year! :)
5.0
last year Excellent service from carpet selection through delivery and installation. I will use your business again for any future flooring needs. Thank you.
5.0
last year Job finished on time workers did an outstanding job!1 Would use again
5.0
last year Thanks so much and have a GREAT day!
5.0
last year Great selection and fast installation. I love my new (so soft!) carpet!
last year Hey Alyssa-Thanks for the reivew! Have a Merry Christmas! :)
3.0
2 years ago mixed review "The floor itself looks great, but my cupboards got pretty banged up and there is damage to the sheetrock in the closet."
2 years ago " Hi there!Thank you so much for the review. We appreciate the feedback about the floor and installation. Please accept our apology with regard to the damage to your cupboards and sheet rock. Shawn will be contacting you so that we can correct and fix the problem caused by our crews. Thanks again and have a nice week! "
4.0
2 years ago Very satisfied "Great carpet, and beautiful installation. Friendly salesperson. We would definitely go back!"
2 years ago " Thanks Kathy for the review! We appreciate the opportunity! We will pass along the comments to our installation crews! Take care and thanks again! :) "
5.0
2 years ago Superior Service! "We purchased the COREtec flooring by US Floors, and we couldn't be happier! After we purchased the flooring I had some questions about the quality and integrity of the product after we had brought it home, after 1 email & a phone call Knova's didn't hesitate to order us in new product and exchange it. We initially thought we could install the floors ourselves, but we found it more challenging than expected, Knova's stepped in and saved the day! Lance and his crew were amazing! Knova's commitment to provide the absolute best customer service is superior! We will always look to Knova's for our flooring needs!"
5.0
2 years ago Stuart was super helpful when needing to match a color of carpet from a different store. Knovas has quality carpet at a price you cannot resist. And the men they have to install is top of the line guys who care and appreciate your house. All around a good experience and to know you are shopping local helps to make that decision! Way to go siouxland and Knovas!! *two thumbs up* Knovas also sent a care package thanking us for shopping with them - you won't get that care or kindness elsewhere.
2 years ago Hi Hali-glad everything worked out for you. We appreciate the opportunity to help with colors and styles. Sometimes the color is half of the challenge. :) We also appreciate shopping local as this helps the entire community! Take care and thanks again for your support and review!! :)
5.0
2 years ago This customer did not leave a comment.
5.0
2 years ago Our carpet looks great. Installers were quick and considerate. We have had 2 rooms done by Knovas and will definitely use them again.
last year Hey Jerry-sorry so late responding. We appreciate your business! Have a very Merry Christmas! :)
5.0
2 years ago Beautiful New Floors! "Two weeks ago, new carpet was laid in m living room, dining, room, hallway and three bedrooms. It is BEAUTIFUL! The installation is top-notch and professional. The carpet updates and upgrades the floors of my home. I am so pleased."
5.0
2 years ago Outstanding Service! Used them for my back porch and have already recommended them to a friend.
5.0
2 years ago Very good service and install I was very happy with the service and speed of install. The install men were very curtious and did a fantastic job.
5.0
2 years ago Loved my experience with Knova's "I had a great experience with Knova's. From the salesman's patience with a customer who did not know what she wanted, to the installers who were great. Thanks Knova's for our new carpet."
5.0
2 years ago Best in Siouxland! "I went to Knova's originally because they carried the Shaw HGTV HOME line of carpets that I was having difficulty locating. They have since replaced the carpet in my family room, living room, bed room, and most recently in my sun porch. Stuart is very knowledgeable about the different carpets that were best for each area, and always worked well within my budget. The installers are always professional and on time :) My sun porch has a difficult looong transition between carpet and vinyl and they handled that much better than the original installation! Can't be any more pleased with Knova's!"
5.0
2 years ago Great service and work They carpeted our basement and 5 bedrooms and installed hardwood in 3 rooms. They did excellent work. We would buy carpet and wood from them again.
5.0
2 years ago Great Experience! We had a great experience with Knova's. From our first time in the store until final payment everything went smooth and they were very friendly. We had some unusual circumstances with needing to arrange install before we owned the house and they were willing to work around that. The carpet is so nice and soft. It was better priced than the other store we visited. The installers were friendly too. I would recommend Knova's to anyone!
5.0
2 years ago Excellent service! These guys are very particular with their work! They won't leave until it's perfect!
5.0
2 years ago We love to work with Knovas. They are not only helpful, but also dependable and accommodating. We can always count on them to see the job through, start to fi...
5.0
2 years ago Prompt, courteous, professional quality service at a reasonable price; what more can anyone ask for. Dan Ronning
2 years ago Hi Dan-Thanks for the great review! Enjoy your week! :) - Fuzzy
5.0
2 years ago What a great experience i had when purchasing carpet from Knova's. Very helpful when choosing color and texture. Also had great installers they did a fantastic job especially when matching up between tile and hardwood. When you are looking for new carpet be sure to give Knova's the opportunity to show you why I gave them 5 stars.
2 years ago Hi Glenda-Thanks for the great review. Have a nice week! - Fuzzy
5.0
2 years ago My husband and I recently purchased kitchen flooring from Knova's. They were very helpful with suggestions when picking out the flooring, and very knowledgeable about each of the products we looked at. The installation fellas were very polite and did a wonderful job. We love the flooring we chose and are very happy with the entire experience. Fifteen years ago we bought laminate flooring, from Knova's, for the living area, bedrooms and hallways, and it looks as good today as it did the day it was installed!
2 years ago Hi Myrtie-thanks for the review! We appreciate your business over the years. Have a nice week! :)
5.0
3 years ago Great To Work With Knova's put carpeting in two of our offices and did an excellent job and were really great to work with. They made the process easy and the offices look great.
5.0
3 years ago Great Service Did a great job of install on our hardwood floors.
5.0
3 years ago "Great service, great quality!" We have had our kitchen floor replaced with flooring from Knova's as well as our living area. They are very easy work with and have quality products. The thank you package we received in the mail was a very nice touch. Customer appreciation seems to be a lost art. Most businesses/employees act like they're doing the customer a favor just by being there. Knova's is a class act!
5.0
3 years ago Nick went above and beyond to find us engineered flooring and carpet that was in budget, practical, and visually appealing. Lance and Kevin are true craftsman. Their installation is flawless. Highly recommend Knova's. Local business service with extraordinary prices. Purchased additional carpet to finish our basement and Knova's delivered again! Nick was able to get us the carpet we wanted and make it work with our budget. The installation is perfect and very timely! Knova's is the best!
3 years ago Hey Brian-glad everything looks great! We appreciate your continued business and it was a pleasure working with you and your wife! Have a great summer! Take care and thank you! (p.s.-free cleaner for the carpet and wood floor. Stop by and grad some when you need it)
5.0
3 years ago My husband and I love Knova's Carpet! We love their product and they always do an excellent job with installation! It is always a pleasure working with their staff-they are a wonderful local company! We will always go to Knova's for all our flooring needs!
3 years ago Hey Mara-glad you like them! We just started sending these out about a week prior to your order with a company out of Minnesota. The best part is they provide the recipe for the cookies! Have a great summer! :)
5.0
3 years ago Excellent company "Knova's is the only flooring company we use. They continue to do a five star job with every project we hire them to do. Quality is a given, it's expected for every company I work with or we wouldn't work with them. Consistency is key, every time we've used Knova's over the twenty years we've gone to them with our flooring needs they've delivered with super people to work with and skilled personable installers."
5.0
3 years ago Great service from beginning to the end. Nick was extremely helpful helping us decide and got us a price in our budget. Kevin and Lance are true professional installers. I Could not be more happy with our carpet and engineered flooring. Knova's is a top notch business.
5.0
3 years ago Well done Have used these fellas before. Stuart is very knowledgeable and easy to work with. We purchased flooring from him 20 years back. Check everywhere else if you want but give these guys a try...you won't be disappointed.
5.0
3 years ago Great Service "I found Novas carpets to be wonderful to work with! Their salesman were extremely knowledgeable, courteous, and just plain nice people! I bought my carpet but there two years ago, my floor there one month ago, and will buy my next carpet there in the future."
5.0
3 years ago Will always go to Knova's for my carpet and flooring. Great service and knowledgeable workers. Keep up the great work!
5.0
3 years ago Very Well Done! Loved working with you guys!! Thank you for your great advice. We had to work through some stages and you stayed with us the whole way through. Installation day was amazing. Your guys did fantastic work!
5.0
3 years ago They were Professional They were there when they said they would be there and the workmenship was excellent
3 years ago " Thanks Walter57049 for the review! We appreciate the opportunity! Have a great week! - Fuzzy "
5.0
3 years ago Best place for carpet "We have purchased from Knova's many times and have always been very happy. This last time they were even slightly early to the scheduled installation and were in and out very quickly, while still doing a fabulous job. We will go back to them the next time we need new carpet."
5.0
3 years ago awesome to work with "they were great to work with, they were very fast and courteous. love the product we picked out."
5.0
3 years ago Completely professional We appreciated the professional service in all areas of our flooring purchase and installation.
5.0
3 years ago Very Pleased "The sales person was very helpful. I really liked the Emailed quote. The installers were very knowledgeable, friendly and efficient. They worked with our time table. Thanks it all went very smooth."
5.0
3 years ago I needed carpet installed on a specific day (Saturday as well) and they were accommodating to me. Able to help me make arrangements for this carpet install from a distance and flexible with my needs. The installers were fast and proficient!
2 years ago Hi there! Thank you so much for you review! We greatly appreciate it...have a Merry Christmas! Fuzzy
5.0
3 years ago Great service Awesome service. Friendly staff. Fast install. Very impressed with them.
4.0
3 years ago GREAT PRODUCT AND SERVICE!!! Did some updating after 20 years and replaced all carpet and tile in our home. We chose Adura Tile and a Shaw Carpet...LOVE LOVE LOVE!! The installers did a TERRIFIC job from start to finish... Would HIGHLY recommend Knova's!!
5.0
3 years ago First Class Act!! "With Knova""s Carpet they make it easy, Great selection, and Installers are great people and do a great job. Over the last 2 years they have now done our whole home 4200 sqf. We love every room. Thanks Scott Newman Family"
5.0
3 years ago Good choice I needed carpet installed on a specific day (Saturday as well) and they were accommodating to me. Able to help me make arrangements for this carpet install from a distance and flexible with my needs. The installers were fast and proficient!
4.0
3 years ago duracermanic tile in our bathroom We had a floor put in our remodeled bathroom. The product was everything that we had hoped for & the service was prompt. The bill was the price that was quote to us. The only question was the cost of the transition threshold between the tile and carpet. The total time it took to was less than 15 minutes and we were billed $50.00.
4.0
3 years ago "Great Carpet, Messy installation" We installed carpet all over our new house and were thrilled with the quality. They gave us a great deal and it looks beautiful. The one downside was the installation. It was efficient and the end product looked great but the mess I had to clean up after was terrible. The leftover carpet pieces and staples broke my vacuum there was so much of it.
3 years ago " Hi JIreland12 - Thank you for taking the time to write a review about your experience with our company! We'd first like to apologize for the mess our crews left at your new home. Secondly, we' d like to repair or replace the vacuum machine that was broken. Please contact us (ask for Shawn) at your earliest convenience. Thanks again for the review and have a Happy Thanksgiving! :) "
5.0
3 years ago Recent exposure I have NEVER had a bad experience whit Knova's . Their product and personnel are the greatest.
5.0
3 years ago We have dealt with Knova's twice now, and will not go anywhere else from now on. They are awesome to deal with, they don't bug you when you are looking around. The install guys were very polite and did a great job.
last year Hey Jessy-sorry so late responding. I swear we need a tech guru to handle all our IT stuff. :) We appreciate your business and the feedback you've provided. Have a Merry Christmas! :)
5.0
3 years ago Very good service and excellent staff The carpet was delivered and installed very well. The staff were friendly and very helpful. Great store!
5.0
3 years ago Great Service I used them for carpeting in my basement. They helped us research the best options given the environment and our budget. Their bid matched the final bill to the penny. Carpet arrival was earlier than planned and installation was also earlier than planned. The installers were polite and easy to work with. Overall I would say they under promise and over deliver. I would highly recommend Knova's Carpet!
5.0
3 years ago Very happy with the service Very knowledgeable about their carpets and actively sought out our needs to suggest the carpet that was right for us!!!
5.0
3 years ago Continues to exceed expectations....... "Knovas always goes out of their way to help us identify the perfect flooring solution for our customers. They are expert installers and their attention to the details is over the top. All that said, we are most satisfied with their ability to meet our aggressive schedules."
5.0
3 years ago Quality Professionals "We have worked with Knova Carpets for all our flooring needs for numerous years. This time we we installing a new type of product. From sales personal to completed installation, everyone was professional and friendly. Very happy with the new Shaw tile! Will continue to do business with this talented group!"
5.0
3 years ago This customer did not leave a comment.
5.0
4 years ago I was not the easiest customer--I changed my mind several times, requested several bids etc then wanted it completed in less than a week! Knova's came through ...
5.0
4 years ago Very professionally done "We had three bedrooms carpeted and they had one room's worth in stock, so they came in and did that one first which saved us a lot of trouble with having to empty three rooms at one time. When they did the work they were in and out fast and it looks and feels wonderful."
5.0
4 years ago Great Service They installed carpet for me last week and they job was done professionally and the crew were great.
5.0
4 years ago Great reliable service "We had our carpet installed on April 16th. We started looking for carpet in February. We went to several different carpet businesses but no one compared to the service and attention we received at Knova's Carpets. Nick helped us with so many questions and was so helpful and professional. Since we had not had our carpet replaced for 30 years we wanted to be sure we purchased the right carpet so it took us a while to decide. Everyone from the gentlemen that measured, to the men that worked so hard to install our new carpet, to the young man that built up our steps, we cannot say enough about Nick and the service we received from them all. When Knova's carpet said they would be there, they were always right on time. Our basement looks so wonderful and we love the steps......the carpet choice was just right. Thank you Nick. I wished I could send you pictures but I do not have a smart phone. I would never go anywhere else for carpet and you can be sure that I will tell our friends just what good service we received from Knova's Carpets."
5.0
4 years ago Very good service from Stuart "I replaced all the flooring in my house, carpet and linoleum. Quality work and quality products. Only one issue I had was that they must have gotten hot doing the work and opened doors to the house and that would have been just fine if they just would have turned off my furnace while they did that, but they didn't."
5.0
4 years ago Knova's has done every floor in our home. Great service, impeccable installation. Reasonably priced, quick turn-around, knowledgeable about every type of floori...
5.0
4 years ago Awesome Service We use Knova's Carpet for all our flooring needs. Always a great experience sales people are very knowledgeable. Installers are the best in the area very professional service. We love our new Flooring and Carpet
5.0
4 years ago Stellar Work "Knova's exceeded expectations at a value of a price. The contractors were great to work with, in terms on communication, efficiency, amd everything."
5.0
4 years ago Great Service I stopped in the Knova's just to look at vinyl and was waited on by a young man named Nick. He did not have a sample of the vinyl that I was interested in but immediately got on-line and ordered it. Later that day I received two e-mails from him giving me order information plus additional information on my 2nd and 3rd choices. I was impressed with his service. I might add here that I also called two other local flooring stores to see if they carried the sample so I could look at it. After three follow-up calls one dealer finally called me back and the other told me he had customers in his store and didn't have time to see if he carried it and that was why he hadn't called me after three days. Knova's should be very proud of Nick. He will get my business when I figure out exactly what I want.
5.0
4 years ago Above & Beyond "Knova's Carpets exceeded my expectations both during shopping and installation of the first carpet I've ever shopped for and purchased. The salesman did a great job answering my questions, respecting my price range and not pressuring me. The installation crew was incredibly courteous and left my home spotless after installation. I also appreciate the various community events that Knova's sponsors. Knova's gained a loyal customer!"
5.0
4 years ago "Great products, great service!!" "Shaw ""Good Move"" and ""Next Move"" carpets were well above quality expectations and installation was flawless. Total satisfaction !!"
5.0
4 years ago Excellent Customer Service "After receiving horrible treatment from a local tile company, I turned to Knova's Carpets. They were friendly, helpful, and went above and beyond the call of duty after my original flooring choice fell through. I would highly recommend Knova's Carpets being your first stop in flooring!"
5.0
4 years ago Nice job We carpeted the whole house and we are very happy with the job the did and the quality of the carpet.
5.0
4 years ago This is our 4th go round with utilizing Knova's for our flooring needs! We will go no place else! The service? Top notch!
5.0
4 years ago My husband and I were looking to carpet our house. This was a new experience for us. We'd heard so many horror stories of other's experiences with purchasing carpet. We went to a competitor and we received zero customer service. We went to Knovas and Dave Baker was wonderful to work with. He was very patient and explained things and gave recommendations which is what we needed. We shopped around but we didn't receive the customer support like we did at Knovas. That was the biggest reason we went with Knovas. The guys came to install my flooring and it's so beautiful!! I will recommend them to everyone who is looking to put new flooring in their home.
5.0
5 years ago Awesome job installing!! Nice people! All around good experience! We will go back next time we need flooring!
5.0
5 years ago This customer did not leave a comment.
3.0
5 years ago This customer did not leave a comment.
5.0
5 years ago Great team! They have taken care of my family's flooring needs for a long long time! Most recently an Armstrong kitchen floor that to this day I can't get over how good it looks!
5.0
5 years ago This customer did not leave a comment.
5.0
5 years ago This customer did not leave a comment.
5.0
5 years ago This customer did not leave a comment.
5.0
5 years ago This customer did not leave a comment.
5.0
5 years ago Had laminate and carpet installed on first level. Excellent job throughout and helped find contractor to reinforce the 4 steps for laminate (split level). Lef...
5.0
5 years ago This customer did not leave a comment.
2.0
6 years ago This customer did not leave a comment.
3.0
6 years ago This customer did not leave a comment.