FREDERICK'S CARPET CORP

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172 Reviews
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Frederick's Floor Covering 4507 W Pleasant Valley Rd, Parma, OH 44134-5851 440-845-1880 https://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw Price Range:$-$$$$
5.0
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172 Reviews

Reviews


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2 weeks ago Love the ease of shopping in their store. Professional and easy to talk to. Installers were great and cleaned up all scraps. I have suggested Fredericks to several people.
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2 weeks ago My family has a long history of dealing with the Fredericks family. My cousin Laura, whom had her kitchen remodeled, and it turned out awesome. My Aunt and my Mom & Dad (and the list goes on). It was now my turn. I am the kind of person that doesn't like people in my house. I can honestly say that I am a bit of a germaphobe, putting it mildly. I also like my privacy and people to take their shoes off before walking through my home. This was going to be detox bootcamp for me, especially setting up my makeshift kitchen in the basement, next to the cat box. The kitchen I wanted (I had 28 yrs to think about) was going to be a bigger project then anticipated. My plans kept growing, including marrying my kitchen to the dining room to the living room. The guys that worked here were absolutely wonderful. Nick helped every step of the way. If there was any issues, it was no problem. He took care of them (minor manufacturer's mistakes). Dave, well Dave was not only a perfectionist (I sometimes had to beg him to leave), he was just wonderful. He built my whole bottom floor. WOW, what an awesome job! The project was a complete success. From start to finish. We actually bonded with them. In fact I miss them (would you believe that??) I cried when they left (not sure if it was because it was over, or because we loved them. Would I recommend them. Absolutely! Without a doubt. In fact I already have a list of people interested. After seeing the end results....breathtaking. Thank you guys again, Love & Blessings, Maureen, Jim & Christina P.S. Hopefully we will download the pictures so you all can see for yourselves.
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last month Nice crew, did a wonderful job! Went above and beyond expectations!
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last month Excellent workmanship. Very professional. Clean up daily. We are doing 90% of the rooms in our house. Any issues that arise are discussed and a viable resolution is jointly agreed upon. We would hire them in a minute again.
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last month Very satisfied with our bathroom remodels. Prompt and professuonal.
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last month We are very happy with the service we received from you and your staff. Thank you once again!
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last month Installation guys were professional and friendly. Loved Our sales person, Micky!!! I wasn’t happy with something after installation, and she sent the guys back within days to fix it. They were happy to make me happy!!! Great experience from start to finish. Will use them when we finish the rest of the house.
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last month We love our new carpet. We really appreciate the carpet expertise offered by Frederick’s. We are also very pleased with the professional installation.
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3 months ago We had excellent service from the moment we entered the store until our installation was complete. Excellent family oriented. personal service.
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3 months ago The workers were on time, worked clean and were very professional.
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3 months ago Salespersons were extremely helpful and patient during our decision process. Installers were punctual, professional, efficient and neat. Good selection to choose from; competitive prices; everyone went above and beyond to make re-carpeting our home a positive experience. We love our carpet.
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3 months ago Other than a delay with the quote, which was a minor hiccup, the process was very easy. Everyone I spoke with was friendly and willing to help. Sean and Dave were great with the installation and very solicitous with my mom, making sure that the process didn't cause her any undue stress. They even helped her find her cell phone! Above and beyond.
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3 months ago I am writing a review because I was so impressed by Frederck’s Floor Coverings professionalism. I’ve had my vanity bathroom cabinet installed, as well as my carpet in the basement. They have done an excellent job, and exceeded my expectations. I highly recommend!
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4 months ago We had a great experience with Fredericks. From the sales people to the flooring guys, everyone was professional and friendly. We are very satisfied with the installation and the look of our new floors. We will definitely call you guys up when we plan to change the flooring in the other rooms. We will recommend your company to friends, too. Thanks for all the hard work that has gone into our new floors.
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4 months ago The installation team was prompt, courteous, very knowledgeable, asked us our opinion on the direction of the carpet, and was willing to answer all our questions, They did a great job and cleaned up after the job was completed. It was a very good experience. Will recommend your company to friends and family. Thank you. Frank and Bobbie Frasolak
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5 months ago This customer did not leave a comment.
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5 months ago Great job done by all.
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5 months ago Frederick’s was a great company from which to buy and install our carpets. Everyone we worked with was professional and efficiernt.
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5 months ago I asked you to repair my steps....I thought you would wrap the steps and if you didn't have enough you would tell us and we'd have you come back. However you patched the stairs and the carpet doesn't even match. Also I called inquiring about the issue and was never called back with the outcome......
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6 months ago We could not be happier with the results from our recent master bath remodel. The team from Frederick’s was amazing. They are professional and talented tradesmen who take great pride in their work. Nick did a great job addressing all our needs and handling any issues quickly and to our utmost satisfaction. We will enjoy our beautiful master bath for many years to come. We would highly recommend Frederick’s for any remodeling or flooring projects for your home. Before and After photos attached in comments. What a transformation.
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6 months ago Was very satisfied with calling and making appointment to have carpet stretched.
6 months ago You're number 1 in our book too!
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6 months ago Very Professional , they listened to our needs and what we wanted in the form of tile. The estimate for the flooring was precise and detailed on the cost. and what would be done. The installation took one and a half days. The flooring looks like it has been there forever and there were no hidden up charges.
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7 months ago Happy with tile work except 3 of the outlets were not cut correctly therefor outlet covers do not completely cover. I will have to see if I can find some that will
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7 months ago The two men who installed our carpeting were excellent. Our living room looks beautiful. Great job Fredericks!!
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7 months ago It's all about the customer service with the ENTIRE organization. I couldn't ask for anything more from them. Definitely an example for other service companies to follow.
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7 months ago Max was very knowledgeable and accommodating. Mickey (? Sorry not sure) processed our refund immediately. Materials arrived right on time. Great experience!
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7 months ago Professional, Fast, friendly, fair and honest! Great people to deal with.
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8 months ago Fredricks is the best! excellent service and we love our new carpet!!
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8 months ago The installer was prompt, efficient and did a great job. The sales person we worked with was very helpful in chosing the right flooring.
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9 months ago The entire experience from sales to measuring to installation was extremely professional and positive. I can’t say enough good things about every aspect of my flooring purchase.
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10 months ago Why are you asking George. He did not want new carpeting. I, Lucy, his wife wanted new carpeting in the family room. And, I am the one completing this questionnaire. Lucy Balasko
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10 months ago Love my new carpeting. The installers did a fantastic job. Top quality!
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10 months ago Thank you. The floors look beautiful. I am not always on the premises, however, I was told that the work area in the garage was left quite messy.
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10 months ago None at present time. Enjoying the floor
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10 months ago Franco and his team were fabulous!
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10 months ago Material was good quality and installers came on time and did a good job. Can't ask for more than that.
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10 months ago The ladies that work there are great. So professional and very accomodating and patient too! Pat was wonderful to work with and she took care of our needs and kept us in the loop with the status of our order and delivered of our custome rug. We love it !
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10 months ago Excellent workmanship and excellent price. I highly recommend Frederick's!
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10 months ago Great service .
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10 months ago I have had carpeting, vinyl kitchen and bathroom floors installed, and love the flooring and Frederick's service.
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last year Frederick's has a really good selection and the product is just as good. Thanks Nick!
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last year I had the opportunity to work with Rick on a number of jobs in the past. They always provided excellent service and great prices on flooring.
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last year I worked with Frederick's on a number of jobs in the past. Competitive prices and great customer service!
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last year This is a great local business to support for all of your flooring needs. They were informative, well priced, and so quick to respond to my carpet stretching and new tile installation needs.
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last year We hired Frederick’s for a fairly large job at the Cleveland APL. Communication about the project was great and they prepared us well for the installation. The team is incredibly hard-working and very nice—and they finished ahead of schedule. We are very happy with the entire experience; we love our new carpet and they even surprised us with a custom logo in our entrance! Highly recommend this team and love that they are a local, family-owned business! Thank you Frederick’s!
last year Thank you so much for the great feedback! It's truly our pleasure to work with the Cleveland APL. Everyone there has been beyond wonderful to interact with and we are proud to be involved with your organization. Thank YOU!
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last year Several issues with install, some that could have been avoided with greater care during the installation, especially with the rate/hr charged being way too high for the quality of the result. It was an easy job and was rushed - taking only about 1.5 hours to install. Resolutions were made, however I would never recommend to a friend.
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last year Highly recommended 5
last year "Frederick's crews renovated our kitchen and two bathrooms. We�d never done such extensive renovations before, so we were nervous about how it would go. To our surprise, though, everyone involved was courteous, professional and so easy to work with. Plus, Nick Frederick has a great design sense and was especially helpful in the planning stages. We�re very pleased with the results, and happy to recommend Frederick�s!"
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last year So knowledgeable! 4
last year They upgraded my half bath & the suggestions they made were so very helpful!
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last year Amazing services So glad I decided to use them for new carpet. What a huge difference - the service was great and we are so happy with the outcome.
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last year Great Service We used Frederick's and were very pleased with the out come and would use them again.
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last year Excellent Sales help. Excellent installation We had linoleum flooring installed in our kitchen and second bathroom. I would highly recommend Frederick's. Installation was beyond my expectations.
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last year Courteous service We have purchased carpeting in the past and once again were pleased with the service and the care the carpet installers paid while doing their job. All were very professional.
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last year Kitchen flooring install "We just recently had a kitchen floor installed in Parma, the sales people in the owner staff were excellent to work for the installer was excellent we felt very comfortable leaving are our home during the day as he did his work felt extremely comfortable with the professionalism of the installer who did extreme good crafting work. So we highly recommend them for your home project sincerely Tony and Patty zarlinga."
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last year Helpful & Kind "Our sales rep Nick did a great job of helping us understand the flooring options and pricing allowing us to select the best option for our home. The installation team was on time, so kind to us and respectful of our home. They did a great job!"
last year " Thank you for the kind words! I had a great time working with your family. Especially when your son and I got to play some lacrosse in the showroom! :) "
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2 years ago Great products & great service Had Frederick's install a bathroom floor about 3 weeks ago. It looks awesome!
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2 years ago love Frederick's! Celeste is a wonderful salesperson! She was interested in our bathroom project and helped us pick out just what I was looking for. Mitch the installer was very efficient and meticulous. Our bathroom floor looks great and I know it was installed correctly!! Could not be happier. Thanks!
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2 years ago Exceptional Qualtiy and Craftmanship "This was my second project with Frederick's. The project was to remove and replace old tile in our foyer, bathroom, and halls. The fine craftsmanship, quality and overall drive they exhibited to yield a perfect job was impressive. It greatly exceeded my expectations. I lead a $130Million company. I know what great quality is when I see it."
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2 years ago After spending a lot of time shopping flooring companies, from family-owned to big box stores, we were smart enough to choose Frederick's. We replaced carpet and hard surface flooring in a large area of a home new to us. The carpet is fabulous and installation was beautifully done. Unfortunately, we chose the wrong Enhanced Vinyl Planking, a Shaw product. It started lifting at the seams within a couple of weeks. Frederick's came to inspect it the day I called and, from then to when it was replaced, stood by our side with Shaw. Shaw dragged their feet, initially not admitting there was a known problem with their locking system. Nick Frederick did an amazing job of researching and finding reports Shaw wanted to keep hidden. Because Frederick's stands by their customers, Shaw finally refunded what we had paid and I have a beautiful new floor, not a Shaw product. Frederick's could have said it was our fault, tried to shove it "under the rug" so to speak, just like Shaw wanted, but they didn't. They are truly an amazing flooring company and, when I am ready to replace counter tops, they will be the first place I go.
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2 years ago Amazing Company "After spending a lot of time ""shopping"" flooring companies from family owned to big box stores we were smart enough to choose Fredericks Floorcovering and Cabinetry. We replaced carpet and hard surface flooring in a large area of a home new to us. The carpet is fabulous and installation was beautifully done. Unfortunately we choose the wrong Enhanced Vinyl Planking, a Shaw product. It started lifting at the seams within a couple of weeks. Fredericks Floorcovering came to inspect it the day we called and from then to when it was replaced, stood by our side with Shaw. Shaw ""dragged their feet"" initially not admitting there was a known problem with their locking system. Nick Frederick did an amazing job of researching and finding reports Shaw wanted to keep hidden. Because Frederick's stands by their customers, Shaw finally refunded what we had paid and we have a beautiful new floor. Fredericks could have said it was our fault, tried to shove it ""under the rug"" so to speak, just like Shaw wanted, but they didn't. They are truly an amazing flooring company and when I am ready to replace counter tops, it will be the first place I go."
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2 years ago Beautiful products and professional installation "We had both kitchen flooring and great room carpeting, both were installed quickly and look beautiful. We're now looking into having Frederick's replace our kitchen countertop."
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2 years ago Take a step up "It had been 16 years since we had carpet installed in the living and dining room to upstairs hallway. Probably six years longer than we should have waited. Picking out samples, the measurement, the few different estimates and more importantly - the install went smoothly and flawlessly."
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2 years ago Great selection and service! "We have used Fredericks for several projects, from replacing hardwood floors to carpet to ceramic tile in our sunroom. Each time the customer service was incredible. The installers they use are very professional and courteous. We will visit them again for our flooring needs."
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2 years ago Easiest place I've ever dealt with "I was in the market for hardwood flooring for several areas of my home. On the recommendation of a neighbor and a couple of no-shows from other providers, I stopped in at Frederick's Flooring. Nick greeted me and within minutes had directed me to several options that fit within my color range, flooring type, and price range. He stopped by the same afternoon to measure and provided me with a comprehensive quote within a couple days which I had him separate into two parts in case I decided to also include a large living area. Due to his diligence and working with the vendor, the total for all of the areas was well within my expected budget. We scheduled an installation date in about a month. On the Monday of installation the installers (Mike and Steve) were in my driveway promptly at 8 AM and started the job which was estimated at 4 full days and a ""finish up"" visit on Friday. The next day, a couple of extra guys floated in from another job and on Wednesday, a third guy came and worked the whole day. The installers couldn't have been more pleasant, professional or more respectful of my property. They worked pretty much worked non-stop for 3 days and finished all of the work (including the ""finish up"" work by working later on Wednesday. They did a meticulous job in all of the areas and I couldn't be more pleased with the result. Very hard workers and really nice people. Based on past contracting experiences and the experiences of family and friends, I would use and recommend Fredericks in a heartbeat. They're upfront, they do what they say they're going to do, and there's not one bit of aggravation or upselling. I typically don't shop exhaustively since I've found price alone usually has no correlation to satisfaction. Going to Fredericks was one of the best choices I could have made and ranks as probably one of the overall easiest contracting experiences I've ever had."
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2 years ago Love Our New Floors! "We are so happy with our new floors that we had installed in place of our builders grade carpeting and laminate. We went through very long process of picking our a new laminate for our hallways, great room and sunroom. In addition, we installed new luxury vinyl tile in our kitchen. Celeste, Rick and Nick were all so helpful to us in picking out the product that would work best in our home. I think we came into the store at least 5 times before we picked a Shaw laminate and Armstrong tile for our home. Once we did make our decision, we did have to wait a couple of weeks for the product to come in. The installer Mitch, arrived on a Monday and completed the installation on Friday. I can't say enough about Mitch. He did and excellent job of installing both the new Shaw laminate and the Armstrong tile. He is a very precise and methodical in his work, and the results showed. We are very happy with the product and installation and would highly recommend Frederick's. We are looking forward to doing business with them again for our kitchen counters."
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2 years ago Professional tgreatment from sales to installers I wish I knew how to insert a picture. The carpet is beautiful and beautifully laid. I have referred friends to Frederick's and would definately use them again.
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2 years ago "Professional, courteous service" "We were referred to Frederick's for new flooring in our whole basement. Nick was very helpful, patient and professional, keeping in contact and providing ideas & advice. The installation team did a great job in a timely manner, keeping us apprised of progress. We would definitely recommend Frederick's to others."
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2 years ago Excellant The crew and salesperson were very helpful and professional. Did an excellent installation job and the floors turned out beautiful.
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2 years ago Good carpeting and excellent installation "After going from carpet dealer, after carpet dealer, we were of the opinion that carpet dealers were not very interested in trying to satisfy our needs or wants and still maintain the product as close as possible to our budget. With Fredericks we came much closer to meeting our goals than with the four or five dealers we visited."
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2 years ago Great service Very professional very hardworking ; Salesman made an extra visit to give advice regarding wood work. I plan to go to them again for the next home project.
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2 years ago Satisfided customer! "I used Frederick's Floorcovering twice in this past year, my kitchen and my Master bathroom.They did a beautiful job! Everyone was terrific to work with, very professional and knowledgeable we are very Pleased. I would recommend them Highly"
2 years ago " Aw thank you so much! You were fantastic to work with as well! "
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2 years ago Highly Recommend "Fredericks installed carpeting throughout my home, and also added new flooring in my master bathroom and foyer. Throughout the process of choosing the flooring, the staff was very helpful, friendly and knowledgeable. Any questions or concerns that I had were promptly addressed. All of the installers were very professional, conscientious and completed the job to my complete satisfaction. If you are looking for flooring of any kind, I would highly recommend Fredericks!"
2 years ago " Excellent to hear! Thank you for taking the time to let us know. "
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2 years ago carpet purchase Salesperson took a lot of time explaining the differences in carpet choices
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2 years ago Whole house flooring My floors are absolutely beautiful!!! I am very happy with them and would recommend anyone looking for new flooring to Fredericks!
2 years ago " Thank you so much! "
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2 years ago Great Service By Frederick's Flooring "I recently had laminate flooring and carpet installed in my house and I couldn't be happier with the results. Frederick's Floor Coverings exceeded our expectations and did an excellent job. The installers were professional, respectful, and most importantly, they were perfectionists. The laminate installation was mind-blowing to witness. Mitch was so precise with every cut and angle. The carpet installers were just as good. I inspected every room to try and find a seam and it wasn't happening. They also moved every piece of furniture and put it back in it's original place. Frederick's Floor Coverings is by far the best flooring option available. From their sales staff (Celeste, Rick, Nick) to their installers.... They are all top notch professionals and make you feel like family as soon as you start the process. I HIGHLY recommend this company and I will be using them in the future for any flooring needs."
2 years ago " Wow... this brings a tear to my eye :*) Thank you so much for the stellar review and detailed comments. Much Appreciated! "
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2 years ago Great experience "from the sales staff, to the installation, personable, professional, great experience"
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2 years ago Excellent products and service. "All staff were informative and helpful. Good pricing. Wonderful, quality installation."
2 years ago " Thank you for the positive feedback! You were a pleasure to work with as well! "
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3 years ago Able to suggest a carpet that worked perfectly with our dogs!
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