FREDERICK'S CARPET CORP

5.0
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87 Reviews
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Frederick's Floor Covering 4507 W Pleasant Valley Rd, Parma, OH 44134-5851 440-845-1880 http://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw
5.0
|
87 Reviews

Reviews


5.0
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5.0
last month They provided great service and we love the flooring in our powder room!
5.0
last month This is a great local business to support for all of your flooring needs. They were informative, well priced, and so quick to respond to my carpet stretching and new tile installation needs.
5.0
2 months ago We hired Frederick’s for a fairly large job at the Cleveland APL. Communication about the project was great and they prepared us well for the installation. The team is incredibly hard-working and very nice—and they finished ahead of schedule. We are very happy with the entire experience; we love our new carpet and they even surprised us with a custom logo in our entrance! Highly recommend this team and love that they are a local, family-owned business! Thank you Frederick’s!
2 months ago Business Owner Thank you so much for the great feedback! It's truly our pleasure to work with the Cleveland APL. Everyone there has been beyond wonderful to interact with and we are proud to be involved with your organization. Thank YOU!
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6 months ago Several issues with install, some that could have been avoided with greater care during the installation, especially with the rate/hr charged being way too high for the quality of the result. It was an easy job and was rushed - taking only about 1.5 hours to install. Resolutions were made, however I would never recommend to a friend.
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8 months ago 5
8 months ago Business Owner "Frederick's crews renovated our kitchen and two bathrooms. We�d never done such extensive renovations before, so we were nervous about how it would go. To our surprise, though, everyone involved was courteous, professional and so easy to work with. Plus, Nick Frederick has a great design sense and was especially helpful in the planning stages. We�re very pleased with the results, and happy to recommend Frederick�s!"
5.0
9 months ago 4
9 months ago Business Owner They upgraded my half bath & the suggestions they made were so very helpful!
5.0
9 months ago So glad I decided to use them for new carpet. What a huge difference - the service was great and we are so happy with the outcome.
5.0
9 months ago We used Frederick's and were very pleased with the out come and would use them again.
5.0
9 months ago We had linoleum flooring installed in our kitchen and second bathroom. I would highly recommend Frederick's. Installation was beyond my expectations.
5.0
10 months ago We have purchased carpeting in the past and once again were pleased with the service and the care the carpet installers paid while doing their job. All were very professional.
4.0
10 months ago "We just recently had a kitchen floor installed in Parma, the sales people in the owner staff were excellent to work for the installer was excellent we felt very comfortable leaving are our home during the day as he did his work felt extremely comfortable with the professionalism of the installer who did extreme good crafting work. So we highly recommend them for your home project sincerely Tony and Patty zarlinga."
5.0
10 months ago "Our sales rep Nick did a great job of helping us understand the flooring options and pricing allowing us to select the best option for our home. The installation team was on time, so kind to us and respectful of our home. They did a great job!"
10 months ago Business Owner "
Thank you for the kind words! I had a great time working with your family. Especially when your son and I got to play some lacrosse in the showroom! :)
"
5.0
11 months ago Had Frederick's install a bathroom floor about 3 weeks ago. It looks awesome!
5.0
11 months ago Celeste is a wonderful salesperson! She was interested in our bathroom project and helped us pick out just what I was looking for. Mitch the installer was very efficient and meticulous. Our bathroom floor looks great and I know it was installed correctly!! Could not be happier. Thanks!
5.0
11 months ago "This was my second project with Frederick's. The project was to remove and replace old tile in our foyer, bathroom, and halls. The fine craftsmanship, quality and overall drive they exhibited to yield a perfect job was impressive. It greatly exceeded my expectations. I lead a $130Million company. I know what great quality is when I see it."
5.0
12 months ago After spending a lot of time shopping flooring companies, from family-owned to big box stores, we were smart enough to choose Frederick's. We replaced carpet and hard surface flooring in a large area of a home new to us. The carpet is fabulous and installation was beautifully done. Unfortunately, we chose the wrong Enhanced Vinyl Planking, a Shaw product. It started lifting at the seams within a couple of weeks. Frederick's came to inspect it the day I called and, from then to when it was replaced, stood by our side with Shaw. Shaw dragged their feet, initially not admitting there was a known problem with their locking system. Nick Frederick did an amazing job of researching and finding reports Shaw wanted to keep hidden. Because Frederick's stands by their customers, Shaw finally refunded what we had paid and I have a beautiful new floor, not a Shaw product. Frederick's could have said it was our fault, tried to shove it "under the rug" so to speak, just like Shaw wanted, but they didn't. They are truly an amazing flooring company and, when I am ready to replace counter tops, they will be the first place I go.
5.0
12 months ago "After spending a lot of time ""shopping"" flooring companies from family owned to big box stores we were smart enough to choose Fredericks Floorcovering and Cabinetry. We replaced carpet and hard surface flooring in a large area of a home new to us. The carpet is fabulous and installation was beautifully done. Unfortunately we choose the wrong Enhanced Vinyl Planking, a Shaw product. It started lifting at the seams within a couple of weeks. Fredericks Floorcovering came to inspect it the day we called and from then to when it was replaced, stood by our side with Shaw. Shaw ""dragged their feet"" initially not admitting there was a known problem with their locking system. Nick Frederick did an amazing job of researching and finding reports Shaw wanted to keep hidden. Because Frederick's stands by their customers, Shaw finally refunded what we had paid and we have a beautiful new floor. Fredericks could have said it was our fault, tried to shove it ""under the rug"" so to speak, just like Shaw wanted, but they didn't. They are truly an amazing flooring company and when I am ready to replace counter tops, it will be the first place I go."
5.0
last year "We had both kitchen flooring and great room carpeting, both were installed quickly and look beautiful. We're now looking into having Frederick's replace our kitchen countertop."
5.0
last year "It had been 16 years since we had carpet installed in the living and dining room to upstairs hallway. Probably six years longer than we should have waited. Picking out samples, the measurement, the few different estimates and more importantly - the install went smoothly and flawlessly."
5.0
last year "We have used Fredericks for several projects, from replacing hardwood floors to carpet to ceramic tile in our sunroom. Each time the customer service was incredible. The installers they use are very professional and courteous. We will visit them again for our flooring needs."
5.0
last year "I was in the market for hardwood flooring for several areas of my home. On the recommendation of a neighbor and a couple of no-shows from other providers, I stopped in at Frederick's Flooring. Nick greeted me and within minutes had directed me to several options that fit within my color range, flooring type, and price range. He stopped by the same afternoon to measure and provided me with a comprehensive quote within a couple days which I had him separate into two parts in case I decided to also include a large living area. Due to his diligence and working with the vendor, the total for all of the areas was well within my expected budget. We scheduled an installation date in about a month. On the Monday of installation the installers (Mike and Steve) were in my driveway promptly at 8 AM and started the job which was estimated at 4 full days and a ""finish up"" visit on Friday. The next day, a couple of extra guys floated in from another job and on Wednesday, a third guy came and worked the whole day. The installers couldn't have been more pleasant, professional or more respectful of my property. They worked pretty much worked non-stop for 3 days and finished all of the work (including the ""finish up"" work by working later on Wednesday. They did a meticulous job in all of the areas and I couldn't be more pleased with the result. Very hard workers and really nice people. Based on past contracting experiences and the experiences of family and friends, I would use and recommend Fredericks in a heartbeat. They're upfront, they do what they say they're going to do, and there's not one bit of aggravation or upselling. I typically don't shop exhaustively since I've found price alone usually has no correlation to satisfaction. Going to Fredericks was one of the best choices I could have made and ranks as probably one of the overall easiest contracting experiences I've ever had."
5.0
last year "We are so happy with our new floors that we had installed in place of our builders grade carpeting and laminate. We went through very long process of picking our a new laminate for our hallways, great room and sunroom. In addition, we installed new luxury vinyl tile in our kitchen. Celeste, Rick and Nick were all so helpful to us in picking out the product that would work best in our home. I think we came into the store at least 5 times before we picked a Shaw laminate and Armstrong tile for our home. Once we did make our decision, we did have to wait a couple of weeks for the product to come in. The installer Mitch, arrived on a Monday and completed the installation on Friday. I can't say enough about Mitch. He did and excellent job of installing both the new Shaw laminate and the Armstrong tile. He is a very precise and methodical in his work, and the results showed. We are very happy with the product and installation and would highly recommend Frederick's. We are looking forward to doing business with them again for our kitchen counters."
5.0
last year I wish I knew how to insert a picture. The carpet is beautiful and beautifully laid. I have referred friends to Frederick's and would definately use them again.
5.0
last year "We were referred to Frederick's for new flooring in our whole basement. Nick was very helpful, patient and professional, keeping in contact and providing ideas & advice. The installation team did a great job in a timely manner, keeping us apprised of progress. We would definitely recommend Frederick's to others."
5.0
last year The crew and salesperson were very helpful and professional. Did an excellent installation job and the floors turned out beautiful.
5.0
last year "After going from carpet dealer, after carpet dealer, we were of the opinion that carpet dealers were not very interested in trying to satisfy our needs or wants and still maintain the product as close as possible to our budget. With Fredericks we came much closer to meeting our goals than with the four or five dealers we visited."
5.0
last year Very professional very hardworking ; Salesman made an extra visit to give advice regarding wood work. I plan to go to them again for the next home project.
5.0
last year "I used Frederick's Floorcovering twice in this past year, my kitchen and my Master bathroom.They did a beautiful job! Everyone was terrific to work with, very professional and knowledgeable we are very Pleased. I would recommend them Highly"
last year Business Owner "
Aw thank you so much! You were fantastic to work with as well!
"
5.0
last year "Fredericks installed carpeting throughout my home, and also added new flooring in my master bathroom and foyer. Throughout the process of choosing the flooring, the staff was very helpful, friendly and knowledgeable. Any questions or concerns that I had were promptly addressed. All of the installers were very professional, conscientious and completed the job to my complete satisfaction. If you are looking for flooring of any kind, I would highly recommend Fredericks!"
last year Business Owner "
Excellent to hear! Thank you for taking the time to let us know.
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5.0
last year Salesperson took a lot of time explaining the differences in carpet choices
5.0
last year My floors are absolutely beautiful!!! I am very happy with them and would recommend anyone looking for new flooring to Fredericks!
last year Business Owner "
Thank you so much!
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5.0
last year "I recently had laminate flooring and carpet installed in my house and I couldn't be happier with the results. Frederick's Floor Coverings exceeded our expectations and did an excellent job. The installers were professional, respectful, and most importantly, they were perfectionists. The laminate installation was mind-blowing to witness. Mitch was so precise with every cut and angle. The carpet installers were just as good. I inspected every room to try and find a seam and it wasn't happening. They also moved every piece of furniture and put it back in it's original place. Frederick's Floor Coverings is by far the best flooring option available. From their sales staff (Celeste, Rick, Nick) to their installers.... They are all top notch professionals and make you feel like family as soon as you start the process. I HIGHLY recommend this company and I will be using them in the future for any flooring needs."
last year Business Owner "
Wow... this brings a tear to my eye :*) Thank you so much for the stellar review and detailed comments. Much Appreciated!
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4.0
last year "from the sales staff, to the installation, personable, professional, great experience"
5.0
last year "All staff were informative and helpful. Good pricing. Wonderful, quality installation."
last year Business Owner "
Thank you for the positive feedback! You were a pleasure to work with as well!
"
5.0
last year Able to suggest a carpet that worked perfectly with our dogs!
5.0
4 years ago This customer did not leave a comment.
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