SHAW'S CARPETS INC
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
10 months ago
3/16/16 my experience with Shaw Carpets is completely different from the other reviewer. I accidently discovered this store after a doctor's appointment and thought it was the manufacture Shaw Carpets. When I walked into the store 5 minutes before closing I was greeted and treated very professionally. We set up an appointment and one of the owners, Garry, came to my home to measure my property. He was on time, brought and left me a carpet pad and I found him to be the most knowledgeable flooring person I have ever met. I have had 5 other Fredericksburg flooring companies in my home for estimates. Garry is the only person who knew the wrong glue was used in my master bath flooring and that the water stained carpet stripes needed to be replaced or they would bleed through the new carpet. I am a very demanding customer and I couldn't be more pleased with the service I have received from Shaw's Carpet. My experience is that they have gone above and beyond the call of duty and given me more service than the other flooring companies I have dealt with. Personally, I highly recommend this company and I am exceptionally pleased with the quality of service I have received from Shaw's.
From the first phone call, picking out the carpet, measuring and installing they were all exceptional people. Highly recommend purchasing any type of flooring from this company.
Large showroom. Super nice lady at the counter. We set up an appointment to have one of the owners come out and measure. He came out....hours late. Told me he would send me the estimate that night. Nothing sent then and still waiting. Must be great to have so much business you don't need any more. Super disappointed .