Georgia Carpet Industries
As a Shaw Flooring Network (SFN) retailer, we are committed to providing you with the very best service. We go above and beyond to make sure you’re satisfied with the flooring product, service and ultimately, your home. Purchasing carpet, hardwood, luxury vinyl or tile and stone can be daunting, but we are here to help you every step of the way.
Shaw Floors is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Georgia Carpet Industries
3352 Dug Gap Rd, Dalton, GA 30720-4925
1-800-510-0655
https://shawfloors.widen.net/content/dqn0tmc3r4/web/shaw-logo-bw.webp?quality=85
Price Range:$-$$$$
Reviews
5.0
Crystal T.
4 years ago
Georgia carpet is a reputable and safe business to purchase flooring options remotely. I went with Southwind Authentic Plank about 1600 sq ft. I had purchased and installed this flooring 2 years ago and wished to install throughout the house, the local company I had purchased from prior was no longer offering Southwind. After researching other vendors, Georgia Carpet offered a positive shopping experience. I was in communication with Alex one of the customer service reps. He assisted in answering my questions from product acceptance to delivery options. Return communication via email was also very quick. I placed my order online and Alex remained in constant contact. I received my order in good condition and the product in all boxes is the exact same high quality as I had purchased locally.
4.0
Brian P.
4 years ago
5.0
Lewis D.
4 years ago
Weren't very familiar with magnetic flooring but will be researching and getting back to us. Very friendly staff. Very knowledgeable about flooring in general.
5.0
Casey J.
4 years ago
1.0
Linda C.
4 years ago
Very poor customer service. Was not clear about shipping and that I would have to drive 2 hours to pick it up at a warehouse in an unsafe neighborhood. Held $200 of my refund. Will never use again and will make sure family and friends don’t as well.
5.0
Scott W.
4 years ago
Great prices and great customer service
5.0
Angie K.
4 years ago
Everything about this transaction was amazing customer service. Steve was my salesman and he stayed in constant contact with me all the way through. I ordered this beautiful Mohwak Revwood Plus Windmill Pine during the Covid-19 shut down across the USA. We ended up driving from Michigan to Georgia to pick it up since there was to much of a chance it would get help up somewhere from a warehouse closing due to the virus. We ended up arriving 10 minutes after the company closed but the manager and owner were still in the building and got us loaded up. Everyone we dealt with from this purchase was just incredible and I would highly recommend for all your flooring needs.
5.0
Angie K.
4 years ago
Everything about this transaction was amazing customer service. Steve was my salesman and he stayed in constant contact with me all the way through. I ordered this beautiful Mohwak Revwood Plus Windmill Pine during the Covid-19 shut down across the USA. We ended up driving from Michigan to Georgia to pick it up since there was to much of a chance it would get help up somewhere from a warehouse closing due to the virus. We ended up arriving 10 minutes after the company closed but the manager and owner were still in the building and got us loaded up. Everyone we dealt with from this purchase was just incredible and I would highly recommend for all your flooring needs.
5.0
Gretta W.
4 years ago
Just received our flooring. This company offers very competitive prices and free shipping. Easy ordering and smooth processing. Our sales person was Greg.
1.0
thuy d.
4 years ago
5.0
Jon F.
4 years ago
Buster was very easy to work with. Excellent service excellent prices and my second major carpet purchase from these guys!!!! You save so much by ordering it direct!!!! Thank you Buster!!!!
Anonymous
4 years ago
Thank you so much for you business. We are grateful for you. We hope to see you back soon.
3.0
Tony B.
5 years ago
Carpet Mills in the 90,s was booming!! 2019 it seem like the carpet business is quite lol!!!
5.0
Brittany S.
5 years ago
Best place to buy flooring!! From the moment I walked in Greg treated me like family and was extremely helpful!! I can’t begin to express how thankful I am to him for making my floor buying experience possible!!! We now have the most gorgeous floors in our home for such an affordable price! I went to so many places before I came here and they blew away all the competition!!! THANK YOU!!!!!
4.0
Michael B.
5 years ago
5.0
Clemente H.
5 years ago
5.0
Bobby R.
5 years ago
5.0
CFO N.
5 years ago
Great staff really cares about what the customer needs and matching the flooring with budget and design
5.0
Steven B.
5 years ago
Great flooring great price
5.0
Billy E.
5 years ago
5.0
Jill F.
5 years ago
3.0
Thomas F.
5 years ago
4.0
David
5 years ago
Great experience they were very helpful and knowledgeable
5.0
Martha B.
6 years ago
Buster Miller is the kindest most helpful Salesman. This company stands behind their Customers until you are completely satisfied!
Anonymous
6 years ago
Thank you for your kind words we always strive to be the best we can for our customers and we look forward to helping you on any future needs you might have. It is always great to take a negative and turn it into a positive. If you need anything in the future please let us know.
5.0
Dana P.
6 years ago
5.0
Dianne T.
6 years ago
Need carpet....head to Dalton GA!
5.0
BUSINESS R.
6 years ago
If i will buy your product so what will i benefit
1.0
Leslie J.
6 years ago
It took 2 online requests (that went unacknowledged and unanswered, a “chat” with customer service, 2 emails (promising to look into my online requests), and finally 2 phone calls to find out that item I wanted is out of stock. Not that I know if I would have been able to afford it anyway, since they don’t put their prices online. Maybe you get a better experience if you’re able to go to their physical location, but their online experience leads you to believe they don’t need any more customers.
5.0
wumbo w.
6 years ago
Great people to work with, very friendly, excellent quality and great prices!!!!
5.0
Bill G.
6 years ago
Great carpet prices, and great service. Ask for Jeff.
5.0
Chris C.
6 years ago
Elliot at GCI gave me above and beyond customer service. I got a great price and the material that I wanted with awesome follow up. Can't say enough about my phone order experience.
1.0
Richard S.
6 years ago
Being a contractor I have sent many of my clients to GCI.The problem is anytime I receive the product it's either damaged , dirty or it's not what my clients requested.Just last week one of my customers requested a vinyl plank flooring that was estimated by me at $1.50 sq.ft. installed.Instead the salesman told him that they couldn't find that specific product but we're sending him something else.I personally took a $5000.00 loss because when he paid $450.00 in freight for an entire skid of a PVC. wood planking I had to install it being a reputable master installer.I will never again send anyone there to GCI.!!!
Anonymous
6 years ago
Mr. Steffan I apologize this has happened to your clients. Anytime a product comes in damaged a claim should be filed so we can get replacement material to you. We do our best to wrap all shipments as secure as we can before going on the truck but once it is on the truck we loss control of what happens. As far as wrong material I know it happens but we do our best to double check to make sure each order is correct before going out. If you will give me more information on the order you are talking about I will be happy to investigate on our end. I do have a question on your numbers $5000 divided by 1.50 is 3,333 sf which would larger than any pallet I know of. I will be happy to discuss the problem with you if you would like my email is ryan@georgiacarpet.com. Thank you, Sincerely Ryan Vaughn
5.0
alberto l.
6 years ago
4.0
NAVED A.
6 years ago
2.0
Alan P.
7 years ago
1.0
Lauren G.
7 years ago
SPECIFICALLY asked for floors to be set aside when we put down the deposit and told them it would be a few weeks before we could get back to pick it up. They called 3 days ago to confirm pickup, we drove 2 hours to pick it up today and it was not in stock. Overall, VERY dissatisfied with the customer service ALL the way around.
5.0
Marie D.
7 years ago
Super friendly and great deals!
4.0
Magdi R.
7 years ago
Great place, great people
5.0
Xinyuan Z.
7 years ago
5.0
Richard S.
7 years ago
Here is an alternative ...Residential and Commercial applications including Churches, and anything over 100 yards.
5.0
Linda C.
7 years ago
I decided to look into buying my own flooring to save paying a company overhead. I was clueless how to go about it and Claudette was wonderful-very patient and giving very prompt email and phone responses!!! I purchased the Hawthorne FC450 LVT plank and it is just what I wanted! It ended up the great people I used to install it (WSC Floors) actually purchase flooring from them and have a good working relationship with them!! I highly recommend both companies! I got a very fair price by using both of them. And WSC did a very professional and thorough job. They care about the customer and their quality is excellent.
5.0
Linda W.
7 years ago
1.0
Christi T.
7 years ago
In December 2015 I purchased carpet and vinyl from Ga Carpet. Although I was happy with the pricing of the products, this was a TOTAL nightmare from dealing with a difficult sales rep (and he also ordered the wrong amount so my third vinyl room could not be completed on the first install day), to being lied to by numerous people, to having promises made and not delivered... to the poor installation that was done by one of their employees that they personally recommended (they will try and say he is an independent contractor, but he works for their business, just under another name). It was so poor, they had to redo one of the rooms (vinyl installed in a laundry room using about 6 small pieces that came up within one week) and pay for the new vinyl. I was told by management (Tim Dean) in writing that my laundry room and master bath would be redone at no cost to me, but the installer refused to do the master bath the second install day. He was so rude and ugly that I didn't fight him because I felt uncomfortable alone in my house with him. They did pay to replace the vinyl in both the laundry and master bath (which the installer acknowledged repeatedly) after management looked at photos I sent and agreed it was a poor install. He brought the vinyl but would only redo the laundry room. He also lied to me about taking up the quarter round to do the vinyl and I heard him making ugly comments about me to his coworkers . They also should have paid for the replacement and/or repair of the carpet in my hallway and on the staircase because I started having issues within weeks of the install. I let them know right away and they promised to have the installer look at it when he came to fix the vinyl. He "fixed" one area without stretching it and actually glued it down, making it totally obvious to plain eye. He stapled the carpet down on one of the stairs and when I pointed out there was more than one stair that needed repair, he told me he didn't have time and refused to even look. One year later and it is frightful; there is fraying and it is coming up in numerous places, especially on the stairs. I ended up getting an inspector to come and he said things could be fixed for a few hundred dollars but Ga Carpet refused to pay, claiming they aren't responsible for the installer's poor work. At the time I was not aware, but it turns out he works for them!!! Their "manager" Ryan Vaughn promised in writing twice to reimburse me for the inspection but the money never came. I tried to get a piece of carpet from them so I could have the repairs done to the stairs and hall and they would not even write back. Finally, they replaced the vinyl and when the installer came to redo the rooms, he cut it wrong (which I believe was intentional based on all the other issues), so now I have a piece of vinyl that I can not use to do the master bath or or the third room (which was not originally done because the sales person made an error) - not because I did not order enough, but because he cut it wrong. I tried numerous times to contact Ga Carpet about this and all other issues and nobody will return any message or email. As a female, I feel totally taken advantage of by this company. I still can not understand how buying and installing carpet and vinyl would have ever been more stressful or time consuming than buying my home! You may think you are getting a good deal here, but like the old saying goes, you get what you pay for :(
5.0
Susan H.
7 years ago
I love my area rug! Love the color and that it is so easy to clean. Thanks Georgia Carpet Industries! You rock!
Georgia I.
7 years ago
Susan, I am glad that you like your rug! :)
5.0
Diane H.
7 years ago
5.0
George W.
7 years ago
5.0
Robert P.
7 years ago
Ask for Jeff Ellis, I went to Home depot Lowes, and local carpet places. Jeff was amazing he sent me samples, and saved me so much money. He beat everyone's prices.Shipping was smooth, the whole process was great from start to finish. Thanks again Jeff! Georgia Carpet knows how to do business, its a good company from my experience.
1.0
pattie r.
8 years ago
I'm sorry to say this carpet we received Was damaged, dirty, and short. You pay for the standard width of 12 ft and are given 11ft 11 in 52 rolls were this way. Also the length ordered was short too. Somewhere along the way. Rolls were torn. No one will take responsibility. Think twice before using this company for bulk order, unless you like paying premium price got inferior goods.
Anonymous
7 years ago
From our understanding the back of the carpet became dirty during the shipping process and the fiber of the carpet remained clean. The issue of the carpet being 11 ft 11 inches is common in the manufacturing process and well within the manufacturing tolerance. The carpet is stretched during the installation process so that would overcome the 1 inch difference. As far as the lengths of the rolls they were cut to your size requirements and signed off on by you. The pricing is what you agreed to pay we sell at a very discounted price below retail and people typical purchase from us because we are able to save them money not because we are charging them more. We greatly appreciate all our customers and strive to make sure we meet all reasonable expectations of our customers. That being said we do not overcharge for anything and when an issue arises we do what is right for the customer and our company if it truly is a fault of the company and manufacture then we take full responsibility but when the fault lays else we seek to come to an applicable resolution.
1.0
Caleb M.
8 years ago
This place is ran by complete retards. I feel sorry for these people, and to think the owner gets a paycheck from the government for hiring these people.
1.0
CALEB M.
8 years ago
The people that works here must have a severe case of autism. I honestly feel sorry for these horrible people. To think that the government hands the owner a paycheck for hiring these rude, arrogant, just down right retarded people. If you're looking for quality carpet, don't go here. You're better off just laying in dirt.
5.0
Madeline C.
8 years ago
5.0
Barbara R.
8 years ago
I received a rug from Georgia Carpet. Super fast shipper and I love the rug. Exactly as described and I was truely impressed with the quality.
Georgia I.
8 years ago
Hello Barbara Riffe we are glad that you are happy with your rug! Thank you for entering our contest!
4.0
Phillip R.
8 years ago
5.0
Glenda F.
8 years ago
Just received our Karndean Burnt Ginger LooseLay from Georgia Carpet. Claudette answered all emails promptly. Price was very good. The pallet was packaged very good for shipping. Delivered by Averitt Express with no damage. Well done by Claudette, Georgia Carpet and your shipping partner Averitt Express!
5.0
Ruby A.
8 years ago
5.0
Puneet N.
8 years ago
I ordered Shaw Shingle Creek 2 from them and i was given 2-3 weeks time from date of order for my shipment but for some quality reasons i was told that they won't be able to fulfill my order on given time. Georgia Carpet listen to my concern and offered me to upgrade the same color carpet to shingle creek 3 which was better carpet then 2 and more expensive also but they did the upgrade free of charge and was able to deliver the carpet on earlier committed time. I was very satisfied with the carpet and it came out beautifully when it was installed at my home. The reason i ordered from them was because they had best priced offered including shipment. I am in Charlotte NC but after spending almost 1 month of my time in researching and comparing prices i found Georgia carpet price was almost 1000$ less then what other shaw dealers had to offered in my area. I am very happy with my decision and would recommend them personally.
Anonymous
9 years ago
Thank you for the review. We appreciate your business!
5.0
Puneet N.
9 years ago
I ordered **** Shingle Creek 2 from them and i was given 2-3 weeks time from date of order for my shipment but for some quality reasons i was told that they won't be able to fulfill my order on given time. Georgia Carpet listen to my concern and offered me to upgrade the same color carpet to shingle creek 3 which was better carpet then 3 and more expensive also but they did the upgrade free of charge and was able to deliver the carpet on earlier committed time. I was very satisfied with the carpet and it came out beautifully when it was installed at my home. The reason i ordered from them was because they had best priced offered including shipment. I am in ********* ** but after spending almost 1 month of my time in researching and comparing prices i found Georgia carpet price was almost 1000$ less then what other **** dealers had to offered in my area. I am very happy with my decision and would recommend them personally.
Anonymous
9 years ago
Thank you for your positive and kind review. We try to give our customers a positive experience as well as the best pricing. *** *** ***@georgiacarpet.com *** *** ***
5.0
Hilairy G.
9 years ago
After pricing carpeting locally in Jonesboro, AR, I decided to search online for a possibly lower price on the SAME item. I called Georgia Carpet and spoke with Buster Miller. He quickly gave me a price which was $550 lower than the price I had been quoted at my local carpet store. I ordered the carpeting and rug pad. Georgia Carpet made the carpet into an area rug. I received both rug and pad in 2 weeks. It was so EASY.....and I saved a LOT of $$$$$$! YIPPEEEEEEE!!!!!!!
5.0
Lisa W.
9 years ago
Great service! They were extremely helpful and Lee was very quick at answering all my questions!. The floor is beautiful! Exactly what I expected. I was a little worried about ordering flooring online. I would do it again.
5.0
latmanjg
9 years ago
Anonymous
9 years ago
Thank you for the review. We appreciate your business!
5.0
Ron A.
9 years ago
Excellent service and recommendations from staff!
5.0
Jesus P.
9 years ago
I recently purchased lino from Georgia Carpet for my travel trailer. Claudette was very helpful, knowledgeable and nice. The delivery time to Miami was outstanding.The PRICE and CUSTOMER service provided was EXCELLENT. It was a pleasure to do business with Georgia carpet. Thank you Claudette!
5.0
Tracy S.
9 years ago
5.0
Debbie C.
9 years ago
Ordered twice within a few years-working with Jeff. The price was at a savings even though it was shipped across the country. Great service, great experience. Very happy. :)
Anonymous
9 years ago
Thank you for the review and your purchases!
2.0
Robert H.
9 years ago
The display board is not representative of the product. I ordered the cabin/tavern grade American Harwood Natural Oak 3/4 X 3 wood based on the store's display board. I should have been a little more suspicious when the sales agent said that it is non-refundable and that I should order 10% more than the job calls for. Thankfully, the installers alerted me immediately of the wide variance in coloration ( a lot of black marks/streaks/pits ) that resulted in significant amounts of discarded product during the install. I had to order more boxes to properly complete the job. When all was said and done, I had 20% in waste! That is excessive and simply not cost effective, regardless of the price. Overall, I'm happy with the look of my floor ... tavern/cabin grade was my choice. I needed wood with a little character to match the rest of the house. The first grade product was too consistent ... or I should say, the first grade product "display" was too consistent. My main complaint is the store display is not indicative of what you actual get! Disregard the display board for the tavern/cabin grade, the actual product is much lower in quality and color ... what you are looking at is not necessarily what you will receive.
Anonymous
8 years ago
Robert, Thank you for your feed back on the displays not representing what true cabin grade appears like. I am going to have the display rebuilt this week. I am happy you were able to make your floor work for your needs. Cabin grade can be a very tricky product for sales people to sale because of the variations in the boxes. I have seen some boxes look like first quality with less then 3% waste and I have seen some boxes with as high as 75% waste. I apologize for the inconvenience and next time you are near the store stop by and ask for Ryan and I will get you a 4 x 6 rug for house. Regards, Ryan Vaughn
5.0
M V.
9 years ago
My wife and I traveled to Dalton, Georgia from our home in Lawrenceville on a Saturday. We went directly to Georgia Carpet Industries, Inc., where we were immediately greeted by a sales associate whose first name is Alfonso. We explained to Alfonso our needs and he immediately took us into the warehouse where many huge rolls of carpets are stored. We selected the carpet and padding based on Alfonso's recommendation. Alfonso was very friendly and seems very knowledgeable about the carpet and padding. We asked Alfonso if they could ship the carpet close to our home. He informed us that Averitt Express would deliver the carpet and padding to an Averitt terminal about 15 minutes from our home. The carpet and padding are of very good quality. We had the carpet installed and are extremely happy with its looks and quality. We had shopped around at Lowe's and Home Depot where they sell good quality carpet, but we feel that the carpet we bought at Georgia Carpet Industries is just as good as any we could buy at Lowe's or HD but we think we got our carpet at a substantially lesser cost and from people who know more about carpets. The carpet was delivered on time on the date promised. Averitt Express was also a superb company to deal with. I would recommend Georgia Carpet Industries, Inc., to my family, friends or anyone else that is looking to buy carpet. ent directly to Georgia Carpet Industries, Inc., where we were immediately greeted by a sales associate whose first name is Alfonso. We explained to Alfonso our needs and he immediately took us into the warehouse where many huge rolls of carpets are stored. We selected the carpet and padding based on Alfonso's recommendation. Alfonso was very friendly and knowledgeable about the carpet and padding. We asked Alfonso if they could ship the carpet close to our home. He informed us that Averitt Express would deliver the carpet and padding to an Averitt terminal about 15 minutes from our home. The carpet and padding are of very good quality. We had the carpet installed and are extremely happy with its looks and quality. We had shopped around at Lowe's and Home Depot where they sell good quality carpet, but we feel that the carpet we bought at Georgia Carpet Industries is just as good as any we could buy at Lowe's or HD but we think we got our carpet at a substantially lesser cost and from people who know more about carpets. The carpet was delivered on time on the date promised. Averitt Express was also a superb company to deal with. I would recommend Georgia Carpet Industries, Inc., to my family, friends or anyone else that is looking to buy carpet.
Anonymous
9 years ago
Thank you for the order and the review!
4.0
Amanda F.
9 years ago
Nice People friendly service
1.0
Rachel K.
9 years ago
Customer service is horrible. It took them a month to get back with my builder about my carpet order and now the carpet I want is on back order for a couple of weeks. There is no way to get the carpet I want before we are supposed to close on the house. Very frustrated.
Anonymous
9 years ago
Dear Ms. Komisarz I have sent a response to you in your Google Plus Hangouts private messenger. As the Claims Manager at Georgia Carpet Industries, I would like to apologize for any inconvenience that the delay on receiving your carpet order has caused you. Please note that we at Georgia Carpet Industries strive to exceed customer expectations when placing orders with our company. We value our customers and should always provide you with top notch customer service before during and after your purchase. Please respond to me via the private message portion so that we may assist you as best as we can to get your order to you in a timely manner. Teresa
5.0
Pete F.
9 years ago
After shopping for carpet at local retailers and a big box home improvement store, we decided to buy direct from Georgia Carpet. What a convenient and pleasant experience! Georgia Carpet was responsive to all our questions, provided samples without obligation, and itemized all of our costs before purchase so we knew exactly what we would be paying. There were no hidden costs or retailer mark ups. We never had to leave our home since everything was handled on line and we saved hundreds. Thank you Georgia Carpet. We highly recommend you to anyone shopping for quality carpet at reasonable cost.
5.0
Nancy G.
9 years ago
I have been doing business with Georgia Carpet Industries for many years and have only praise for this awesome company. They have always returned my calls promptly and always stand behind their products. I highly recommend this company to anyone who is need of flooring...There is none better!
5.0
Kimberly B.
9 years ago
Good Service and Prices !
5.0
Robin S.
9 years ago
I searched for just the perfect style of carpet locally and could not come to a price agreement with anyone. A little hesitant I made a call to Buster, who is inside sales, and he was so professional and immediately offered to overnight samples to me so that I could choose a perfect color. The samples arrived and I placed my order with total confidence in this company, even though I had not dealt with them prior. The day that my carpet shipped I received an updated status from Buster. I have been in customer service for many years and their service far exceeeds any company that I have dealt with. I am thrilled with my purchase!!!!!!!
5.0
avacapava p.
9 years ago
They were able to match wood that I had for over two years. It was in stock and $6.00 cheaper a box. Excellent experience and I would refer them to anyone!!
5.0
Mary T.
9 years ago
Georgia Carpets provided excellent service, fast transportation, and prompt calls from salesman Buster Miller. I highly recommend Georgia Carpet. Irving King Rogersville, AL
5.0
Charles W.
9 years ago
Excellent service, price, experience. Product shipped quickly and arrived as described. A pleasure to work with salesman George Woods. Saved lots of $$$$.
5.0
Janice L.
9 years ago
What a great experience! Got the beautiful carpet I wanted at a price I could afford. This is by far the way to go. Received my order in 4 days from across the US. Cost was exactly as quoted, no games, and a pleasure to do business. Even my delivery man was a huge help. Thank you, next time I need carpet, this is the place I will use.
5.0
Patty S.
9 years ago
Great service, large selection and discount price. Speedy delivery. Found exactly what I had been looking for. Thanks Buster for helping me with my purchase.
5.0
matthew d.
9 years ago
Talk about a great experience and customer service always meeting the needs of anyone who enters those doors. Buster Miller is the best service professional In the industry highly reccomend them.
5.0
Steve B.
9 years ago
When I finally decided to save money by buying direct, I discovered Georgia Carpet. Their service has been supreme and shipping me samples and my orders promptly has been awesome. They've been great to work with and we really appreciate their prices and great quality! We use them again and again! Thanks Georgia Carpet!
5.0
Julie D.
9 years ago
The sales representatives were very diligent in helping us find the name brand laminate we wanted at a great price. I am certain we will be repeat customers.
5.0
cole c.
9 years ago
Our representative ships our orders the day we call and it arrives within two days. The flooring material is attractive and wears well.
5.0
Donna S.
9 years ago
We were very pleased with our experience with Georgia Carpet and with Claudette (our sales rep). Everyone we talked with was very professional, helpful, and patient as we considered a variety of options. Once we selected our carpet and pad, it took only three days for us to receive it. Even our installer commented on the good quality, and the finished product looks amazing. I would highly recommend Georgia Carpet.
5.0
Vicky R.
9 years ago
Because of Georgia Carpet's low prices, I was able to upgrade to a much, much better quality of sheet vinyl. Everything about the transaction went smoothly. Hints: look at samples, samples on the internet typically appear darker, what may look funky in a picture on the web may be gorgeous in person and vice versa, study manufacturers websites, to save money, get something with an economy match or else you'll end up possibly buying way more than you need just to get the pattern to match. Measure several times to ascertain the correct amount needed, be aware this stuff is HEAVY. Finally, don't be afraid to do business with these people. They are helpful and honest, and you can save a bundle.
4.0
Timothy S.
9 years ago
Steve Brock of Georgia Carpet was very helpful, making our carpet purchase easy and most affordable. We needed approximately 500 yards and we got what we wanted at a price that was reasonable. We have another 2,000 yards to purchase and will probably utilize GCI again.
5.0
M B.
9 years ago
Ordering from Georgia Carpet was a wonderful experience. As I live in Ohio, I was a little nervous about ordering over 900 Sq. ft. of laminate sight unseen. However, my sales rep. Claudette was so helpful and answered all of my questions in a timely manner. She provided me itemized quotes and ensured that I got the best price on shipping by sending my trim pieces Fed Ex and the balance freight, saving me over $40.00. I received my entire order in a timely manner and can’t wait to get it installed! I can't say enough good things about my entire experience! It’s so nice to deal with a company that goes ABOVE and BEYOND for the customer! I will certainly deal with them again and would highly recommend them as your first stop when shopping for new flooring!
3.0
Rick W.
9 years ago
The hardwood is of excellent quality and we could not find anyone who could match the price! Our contractor has laid down most of the living room and only two boards were unusable. He stated that is almost unheard of and he will start using them for future flooring. The problem was delivery. We were told the delivery truck would have a lift gate. The truck (Southeastern Freight) had no lift gate and the driver refused to deliver to the housing division where our house was located. The distance was one mile from the house on a asphalted road where other trucks had delivered! He would not even attempt or ride to the house with my contractor!, If our contractor had not had a ski track and low boy, the 3500 sq.ft. of wood would have had to have been off loaded by hand. I had to pay $500.00 for delivery to Georgia Carpet and then labor to my crew plus equipment use. BAD DEAL!!! That driver needs to go back to truck driving school!
5.0
Peggy H.
9 years ago
Best pricing for carpet. Gave individual attention to our order and worked to answer every question and meet every need. One comment -- the carpet did take longer to arrive than they said it would so allow a little more time than they expect.
5.0
Rick H.
9 years ago
Our experience purchasing tile from GA Carpet was a good one. Good price, excellent advice and we were able to get what we wanted and drive away with it in just a couple of hours.
4.0
Rodney W.
9 years ago
Very easy to order. Friendly and helpful. Quality carpet and affordable. Thanks
Anonymous
9 years ago
Thank you for the review!
5.0
Marsha P.
9 years ago
I recently purchased flooring at Georgia Carpet Industries. Tim was very knowledgeable in advising me on the different products available. The quality was great, price and customer service were exceptional. I am very pleased with my product and will definitely be a returning customer. Thanks again Tim and Georgia Carpet Industries.
5.0
Erica D.
9 years ago
Shaw company is a great company with great price love it.
5.0
Scott B.
9 years ago
Thank you Georgia Carpet Industries fior the area rug i won in your Facebook contest
5.0
Pat W.
9 years ago
5.0
Brenda C.
10 years ago
Awesome
Georgia I.
10 years ago
Thank you for the review Brenda!
1.0
Amber S.
10 years ago
My daughter and I were searching for area rugs for our new house. Upon arriving we were greeted by a salesman named Adam. As soon as we walked into the rug room, we were told the rugs on the right side of the room were made out of wool and were too expensive for us! Despite the comment, we continued to browse the rugs. Adam stayed in the room about 2 minutes before leaving. Several of their rugs didn't have sizes or prices listed on them and a few were wrapped up. I had already pulled about 5 rugs out of bins to get a better look at them before he walked back in. He stayed about another 2 minutes then left again. I found a 5x8 rug I wanted (which was a great price) and was looking at 9x12 rugs. He NEVER came back in the room to check on us. I had to send my daughter searching for him to find out the price and size of one of the rugs we were interested in. In the end, I had to roll up and carry the rug we wanted and fight to get service! If the rug hadn't been exactly what I was looking for I would have walked out. We went to another store and purchased our larger rug and they offered to roll up and wrap the rug Adam was too busy to help with. Sorry Adam but you lost out!
Ryan V.
10 years ago
Dear Valued Customer, I am glad that you have brought to light the lack of customer service that you received while in our store. We take our customer service seriously and so we are very sorry that your experience in our store was handled in such a careless manner. We appreciate your purchase despite how you were treated and hope that in the future you will allow us a second chance to earn your business and respect. Sincerely, *********** Georgia Carpet Industries Customer Service
5.0
Randy R.
10 years ago
5.0
Monica G.
10 years ago
5.0
Michael B.
10 years ago
5.0
Cristina J.
10 years ago
Great quality!
5.0
John H.
10 years ago
I have had nothing but good experiences with This company.
5.0
Teresa P.
10 years ago
5.0
Anslee K.
11 years ago
5.0
Tony G.
11 years ago
1.0
Jeffrey M.
11 years ago
5.0
Miguel M.
11 years ago
5.0
AbdAllah R.
11 years ago
5.0
Kay D.
11 years ago
1.0
Michele B.
11 years ago
5.0
Shirley S.
11 years ago
1.0
Cedric A.
11 years ago
1.0
Jake B.
11 years ago
5.0
Anna R.
11 years ago
5.0
Ashley A.
11 years ago
5.0
Jessi G.
11 years ago
1.0
Flo C.
11 years ago
5.0
Aymen M.
11 years ago
5.0
Sammy M.
11 years ago
5.0
Rosalie A.
11 years ago
5.0
Karen F.
11 years ago
5.0
Marry S.
11 years ago
5.0
Elke M.
11 years ago
5.0
Sandra C.
11 years ago
5.0
Linda V.
11 years ago
5.0
Martha L.
11 years ago
1.0
Debra H.
11 years ago
5.0
Cindy E.
11 years ago
5.0
Sharon T.
11 years ago
5.0
Lauren G.
11 years ago
5.0
Brenda S.
11 years ago
5.0
John R.
11 years ago
1.0
Cindy S.
11 years ago
5.0
Lisa C.
11 years ago
5.0
Patsy T.
11 years ago
5.0
Tony G.
11 years ago
5.0
Claude C.
11 years ago
5.0
Erick S.
11 years ago