LANCASTER FLOORING INC

4.4
|
91 Reviews
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Lancaster Flooring 44910 Yucca Ave, Lancaster, CA 93534-2524 661-942-2813 https://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw Price Range:$-$$$$
4.4
|
91 Reviews

Reviews


5.0
2 weeks ago We had a great experience with Lancaster Flooring. Hratch the salesman gave us great service and took his time in helping us choose our flooring for our house.. They came to measure and removed all the old flooring and tile and installed new flooring and carpeting. We are very pleased with the service and amount of time it took to install. Will definitely recommend to other family members and friends
5.0
2 weeks ago Been going here since the 90s
5.0
last month Harry is extremely knowledgeable, nice, honest, and fair. We had to get a lot of flooring installed on a very tight schedule and he and his team came through for us big time. He recommended the right products, gave us a very fair price, and the installation was done quickly and correctly. It was a bit of a drive for us but well worth it, I would do business with Harry again any time.
5.0
3 months ago Pleasant to work with, prices good, installation quick and professional. Will return.
5.0
4 months ago We are a repeat customer of Lancaster Flooring. We have had such great luck working with Hratch Yacoubian that we always ask for him when we need flooring. Fair prices, great service, and quick installation. We highly recommend Lancaster Flooring and Hratch Yacoubian for all your flooring needs.
2.0
4 months ago I walked in very excited want to get my upstairs done in a Laminate or vinyl Wood planks, Spoke with Mike T get a guy to come over to my place to measure get the right numbers for the estimate but I never heard back from them and it's been over 2 weeks no follow through on a bid very unprofessional.
5.0
5 months ago We purchased Shaw laminate wood floors from Hratch at Lancaster Flooring. He helped us through every step of the way - from choosing which floor, to installation and worked within our budget. From the moment we dealt with Lancaster Flooring we felt at ease and very happy with our decision. The installation was amazing it went quickly, smoothly, the installers were professional, neat, helpful and very hard workers. Finishing the job within the day. We would highly recommend Lancaster Flooring and are thrilled with our new floors. The difference is truly amazing. Patricia J.
5.0
5 months ago The service is great from start to finish. Harry gives you good advice for your flooring selection. The installation is very professional. Benito and his helper are the best at installing. You won’t regret choosing their services.
5.0
6 months ago We went to Lancaster Flooring on the recommendation of a realtor friend after getting a few other quotes. We are selling a home that has been rented out for a while. Upon initial call for estimate Michael was friendly and helpful, they set up a time for a guy to come measure that met our needs since we weren't always there. Afterwards we went over and met with him for possible product selection and quotes. We were doing the ENTIRE house so we knew it was going to be a lot and had a few different ways we could go with carpet, laminate and vinyl in different areas to maximize/ minimize output vs. return. He was sooooo patient and wrote up quotes for all different options!!( who does that?) we were told to ask for Harry, that is apparently the owner, Michael's dad. Michael had him come over and we went and chatted. When he heard we were selling he helped us with our best options based on his decades of experience in new homes construction and such. Not making choices too personal since we weren't living there. Bottom line we saved over $4K from what our original plan was and about $3K from the other woods by going with Lancaster Flooring and Harry's plan! It was installed this past week and it looks AMAZING! They said it would take 3 days and they finished in 2. The colors a great and match so well. We could not be happier and when we Buy our forever home we will definitely be Back!
5.0
6 months ago Michael was great to work with! Got the job done and we're happy with the results! I highly recommned this business!
1.0
7 months ago I'm writing this review on behalf of my father. Someone recommended this business to him for carpet purchase and installation. He dealt over the phone & email with an employee by the name of Hratch Yacoubian. The measurements and pricing were done over the phone, and the emails consisted of picking a color, confirming the address and date of installment. They had agreed on a price over the phone, but upon arrival the installers told my dad they were instructed by Mr.Yacoubian to measure the rooms prior to starting the job, which is good practice in my opinion. The measurements the installers obtained, were the same measurements my dad had given Mr.Yacoubian. However, Mr.Yacoubian insisted that the measurements were bigger and that in order to install the carpet it would be an additional $150 and he would get scraps/patches in some areas to complete the job. My dad told Mr.Yacoubian that that's not what they had agreed on and the measurements the installers obtained, were the same ones that were provided over the phone. Pretty much Mr.Yacoubian made a mistake and instead of acknowledging it, he is blaming my dad. My dad tried to negotiate the $150 and Mr.Yacoubian told him it would be $150 additional and he would get scraps and something along the lines of you're not my friend/family for me to be giving you a discount. He hung up on my dad. My dad called back and Mr.Yacoubian told my father that he was wasting his time. That seems very unprofessional. A well respected person recommend this business and it is unfortunate to see the good reputation of this business misrepresented by Mr.Yacoubian. If a manager is willing to contact me, we are still interested in keeping your services, however we would like to deal with another person besides Mr. Yacoubian. I would like to note that the installers were very professional when they arrived and the rating on this review is solely based on our experience with Mr.Yacoubian.
7 months ago Thank you for the review. Yes we made a deal based on your fathers measurement, we took exact amount of carpet to do the job. But the carpet was not enough. additional 100.00 requested to do the job. Mr. Leon was not happy, I was not authorize to provide additional carpet with no cost without the supervisor approval. Incident was reported and supervisor authorize installation. We left Mr. Leon 2 messages he failed to return our phone call
5.0
7 months ago This is the only place to go!! Should win AV business of the year. Greatest prices ever!! No one can beat them. Best experience we've had in decades. Harry and Mike are outstanding and really know what good old fashioned customer service is all about. After 6 weeks of run around from a competitor, we came here. No only was our flooring upgraded, but also saved hundreds of dollars. The entire staff is outstanding, prompt, always on time, professionals all the way. To our surprise and delight the job was completed 3 days early without doing a rush job. But they also have a small business feel, each customer matters and we were treated like family! Main reason to shop local. Just wish I could give 10 stars!!! THANK YOU HARRY AND MIKE!! Melanie and Bob
5.0
8 months ago Lancaster flooring is the best!! Hratch and his team give great customer service. They have an amazing selection of flooring and carpet. The installers are prompt, courteous and diligent in completing the job. They have done our floors at home three times and do all our flooring at Rosamond Hills Sr Apts. we wouldn't have anyone else. Thank you Hratch and Lancaster Flooring. Russ & Chri
1.0
9 months ago I went in last week and got a quote on Shaw bison engineered wood flooring and was quoted $7.88 sqft to purchase outright. I went to home depot and they have exact flooring for $4.59 sqft. That's a huge difference and everyone knows home depot is over priced. I highly advise you to shop around, I'm all about supporting local business but that is ridiculous.
5.0
9 months ago We could not be happier with Lancaster Flooring and Hratch in particular. We had all our flooring redone, from taking out old tile, wood flooring and carpet to new tile and carpeting. The process was a breeze, Hratch was ALWAYS willing to work around my crazy schedule and truly made us feel like we were his only customers :). The men who did the demo were always on time, efficient and respectful. Dave who did the tile work was nothing short of amazing! The prices were fantastic and the entire experience was a delight. I HIGHLY recommend Lancaster Flooring and Hratch for ANY of your flooring needs.
5.0
last year Selection is pretty awesome!! The first thing people notice when they walk in my house is how amazing my floors look! Excellent service, excellent quality and best selection too! Lancaster flooring has been around for a long time and with 2 generations of expertise, you really feel well guided about your choices.
5.0
last year Thank you Harry the owner of Lancaster flooring I am so happy very very happy thank you mr. Harry and your son Michael you guys make me feel like family me and my son will we came and sat down with you you work with us you made me feel comfortable I did three estimates before you Lancaster flooring and you guys are the top I'm happy I love my grey carpet you did the stairs the hall and three rooms I am so happy thank you thank you thank you a happy customer
5.0
last year I am a property manager and I have used Lancaster Flooring for several years. They give me good prices, good products, great installation, their customer service is excellent. I have always used Hratch, he is knowledgeable, knows his products and follows through on everything. For the first time I have used them for my own home. We put laminate flooring in the whole house except for bedrooms. It has been a really good experience. Not only did Hratch help us determine what we wanted and needed, he put up with a dozen phone calls from me. To actually see the installation crew install the flooring was AMAZING. They worked together as a team and just smoothed right through the job. I would recommend Lancaster Flooring to anyone.
1.0
last year Drive a little farther. I went in and they couldnt't even tell me about a water proof lamininent I have heard so much about a cost proof version, I have a pool and a spa. I went to Santa Clarita, and found Carpet Clearance Warehouse, and this guy named Bill King. He showed me this paramadir flooring I think it is called, HALF the cost, just the time this guy took with me, I asked who the owner was, his name is Ed Cox. Just to hire a man to show a person on a social security pension is sure honesty! Going back to Santa Clarita, and Carpet Clearance Warehouse and Bill KING! You are the King!
5.0
last year I'm Albert Puyot, a Navy Veteran, and I was referred by my property manager Kim Thomas and Warren to Harry Bederian for vinyl and carpet renovation/installation for our property after being rented for over 11 years. After everything said and done, not only the price was very reasonable, the end results of the job of Harry and his crew were phenomenal! Their work was very timely and professionally done! My wife and I are highly satisfied 100%. I strongly recommend Lancaster Flooring to provide anyone the finest service on Carpets and Vinyl to your residence. Call them now! That's what I did and the rest is history...
5.0
last year Truly the best service I have received in the AV. Came to my house measured and by the next day I had beautiful new carpet. I had went to several different flooring places and they all said 1-2 weeks for installation along with their prices being nearly 3 times more for the same carpet with installation. Hratch sent 7 guys to remove and replace 1800 sqft of carpet within 24 hours and certainly gave me an unbeatable price. They really helped my family by doing this huge job so fast. Nothing but great things to say about the service this company provides from all aspects. I seriously recommend this awesome company to everyone especially families. Thank You Hratch and all the super hard working guys that knocked out this job so quickly!
5.0
last year I have had my whole house done by Lancaster Flooring, living room, 3bedrooms, dinning and hallway all have new wood floors and we couldn't be happier the workmanship was top quality, the installers were friendly and very clean left the rooms spotless. I recommended Lancaster Flooring to Rancho Sierra Golf Course and the owner had the pro shop deck, ramp and stairs redone with an outdoor carpet and is very happy with the work. Would highly recommend this company and the owner Hirach knows his carpet and very nice.
5.0
last year I can't say enough about how pleased my husband and I are with our laminate, tile and carpet from Lancaster Flooring! Choosing flooring can be so overwhelming, and I was overwhelmed, to say the least. Hratch helped me navigate all of the choices and helped us find flooring that suited our tastes and our budget. He couldn't have been more kind or helpful, and I am in love with all of our flooring choices. We have also received so many compliments on our floors. Thank you so much to Hratch and Lancaster Flooring for going above and beyond for us!
5.0
last year I've known Harry since the early 1980's and did many jobs with him including my own home. Although I've moved out of the high desert and state after 6 decades, I can whole heartedly recommend Harry and his company!!!
last year thank you Thomas Carlton DuBose Jr.
5.0
last year I got three bids for carpet for two rooms and a hallway in my home. Lancaster Flooring was the lowest. The estimator who measured my place arrived early. I went to the store to look at carpets and Hratch was most helpful in helping me select a carpet. The installers arrived early to put it in and were very quick and efficient. I am pleased with the installation. What can I add? Lancaster Flooring offers the lowest price, had the carpet in stock and didn't have to order like the other two places, arrived early for everything, and did a great job. These guys are the best and have customer for life!
5.0
last year I have had good experiences with Lancaster Flooring. Hratch is always so friendly and nice. I had most of the flooring in my home replaced last year and have had a number of compliments on the tile and carpet. I also love the baseboard, Harry recommended the 4" white baseboard to go with it and I think it looks really great. When buying, I never felt like they were trying to "upsell" me or anything. They let me pick out what I liked while giving me good advice. I also never felt rushed. Once I decided, they were able to get the job done quickly so that I was not inconvenienced very much in terms of days without a floor.
5.0
last year I bought my carpet from them over a year ago. The store is not fancy but their knowledge of flooring products is spot on. The carpet I purchased from them is amazing. Customer service and their professionalism and opinion will lead you in the right direction.
5.0
last year Lancaster Flooring is the best. Hratch has great customer service skills. He has the knowledge, and he didn't pressure me into my tile purchase. Every decision I made was mine. Don and his brother (I forgot his name) were the tile installers. They have combined over 70 years experience between them. They both were honest with me about the tile and the installation process. The gentleman that took the flooring measurements was knowledgeable and helpful. The entire experience was one I will remember for a long time. My wife and I are already planning our carpet install. Thank you to the entire Lancaster Flooring Team. Do not go anywhere else for your flooring needs.
5.0
last year I give Lancaster flooring a 5 star rating. Customer service from start to finish was excellent. We couldn't be happier with the floor that was installed by Mario and his crew. They did a beautiful job installing the laminate floors and the baseboards. They kept me in the loop during the installation making sure that I got what I wanted. Once the job was complete they left the place inside and out very clean. Great experience all the way around.!!
5.0
last year We are very pleased with the service from Lancaster Flooring. My son was looking for flooring and went to several different companies in the Antelope Valley. He was ready to give up until Hratch from Lancaster Flooring came to the rescue. He gave us the best service and prices. When the new flooring was installed he knew that Lancaster Flooring was the right choice. Floors look great and we recommend them to everyone. Thank You Hratch Delete review
5.0
last year This was the second time Lancaster Flooring came through for me. Our first 25 years earlier was because of a fire. This time it was just for an upgrade renovation. Mr Hratch Yacoubian is the man to see. Knowledgeable and a professional at his work. On time, under budget. Friendly and knew just what questions to ask that would drive his recommendations to my purchase. Complete satisfaction. You'll do yourself a dis-service if you don't check them out before your carpet or flooring decision. Thanks Lancaster Flooring. Mr Yacoubian and you earned a well deserved 5 star rating!
5.0
last year The first time I went to Lancaster Flooring, Hratch helped me out with my living room and dining room floor. I picked out what I wanted and he scheduled the install that following weekend and it was awesome. The first install was so good, I went back again for all of my bedrooms and had the same amazing experience. I have stopped by several times since for questions about flooring and have always been able to get help from Hratch. You can't ask for a better flooring experience.
5.0
last year Harry is the best! If you live in Lancaster, there's only one place to buy flooring!
5.0
2 years ago We've been using Lancaster Flooring for quite a few years. My experience has always been fantastic. Hratch always makes my visit fast, convenient, and gives me a fair price. The guys that do the installation ALWAYS to a wonderful job. We've had carpet, vinyl, and laminate installed and each job was done with good quality work and care.
5.0
2 years ago My experience with Hratch was very good. I have used them for years and I have been happy with the quality of my flooring and the result. I am having more carpeting and laminate put in my units. I will post the results.
5.0
3 years ago Excellent work! Quick, efficient and courteous�Highly recommended �
5.0
3 years ago This is an awesome place to come and seek flooring expert advise with large variety on different options for our long term choices great customer service assistance, i would recommend them to anyone seeking expert advise :)
2.0
3 years ago This customer did not leave a comment.
5.0
3 years ago My experience with Lancaster Flooring has been great. Hratch made sure everything we needed was taken care. I was in a bind and needed flooring installed asap, At the drop of a hat, he made it happen. The guys that came to install were very professional and didn't waste any time getting the job done. They went over and beyond to do a great job. The customer service I received was outstanding. Thank you Lancaster Flooring! Well Done!
1.0
3 years ago Update: The company has since reached out to me to offer an apology. The apology is basically this..."we never sell laminate for bathrooms, therefore you are INCORRECT in your accusation" so basically they are calling me a liar. In that case, your apology is not accepted. I don't think this company can be any more unprofessional. Attitude and disrespect to your customers will get you nowhere. I have since found a great flooring company that actually performs the work I paid for. Thanks for you "apology" though.
3 years ago We want to start by apologizing to you for having such a negative experience with your new flooring. We here at Lancaster Flooring pride ourselves with the attention to detail along with a record of outstanding professional customer service. Unfortunately since you posted your claim we have checked all of our records and we have not sold anyone laminate for bathrooms, because we do not recommend it. Obviously you are incorrect in your accusation.
5.0
3 years ago After shopping and comparing carpet, vinyl, and tile products in more than 7 carpet stores, including Home Depot and Lowe's, in AV, I had found that Lancaster Flooring offered the best price for labor and comparable product lines. The installation of floor products in my entire house was completed in the following 3 business days. Not only it is timely, but also it is a job well down. Mike is the person I contacted there. I am a very happy and satisfied customer.
5.0
3 years ago If you are considering a flooring purchase you should go to Lancaster Flooring for the widest selection, the most personalized service and importantly the best prices. The installation crew did a wonderful job: fast, helpful and polite. All and all a satisfying experience. This is the company you want to deal with. They will go the extra mile. Ask for Hratch Yacoubian.
5.0
3 years ago Lancaster Flooring was a great help as we worked to restore a close family member's home. The family member's home had deteriorated over the years and was in need of extensive maintenance and new carpet. We were working to a very tight schedule because the family member could only be out of the home for a short time. We needed the carpet to be installed in two phases due to the limited space and the work scheduled in the rooms to be carpeted. Lancaster Flooring met our schedule, installed great carpeting in less time than we thought would be required, and all at very fair price. We fully recommend Lancaster Flooring to anyone that has a flooring need. A Plus, they EXCEEDED our expectations and time requirement.
5.0
3 years ago I have tell you, my experience with Lancaster Flooring was absolutely painless. From the moment Herald stopped by for the initial measurements to the professional installation crew (Mario, Elly and Fausto) doing an outstanding job. I'm glad I took the advice from Mike when I first visited the showroom. The carpet he helped me pick out was perfect and there were no complaints here on the price! It was unbeatable. I'll definitely be sure to recommend Lancaster Flooring to my friends and family. Here's a tip: Bring photos or a video of where you intend on installing your new flooring. It'll help with the color match.
5.0
3 years ago My mother in law needed carpet like yesterday! She went to lancaster flooring and Hratch gave her GREAT customer service and EXACTLY what she needed very next DAY! !!!! No hassles got the job done !!!!!! Thank YOU Hratch. Happy mother in law happy life !!!!!!!!
5.0
3 years ago I had an appointment at 8:30 this morning and they were here at 8:30 on the dot. Came in and even wiped there shoes on the floor mat, and said good morning and got right to work. They were very respectful and did a fantastic job. They worked with my work schedule no problem. I got a call from hratch about an hour after the guys left, asking me how my service went and asked me if I was satisfied and if there was anything else they could do for me. He was very polite and genuinely cared about my service. I give them 5 stars and highly recommend them to anyone.
5.0
3 years ago I have dealt with Lancaster flooring for many years and have sent many of my customers to them. Very honest and very fair at Lancaster flooring.
5.0
3 years ago Hratch was my sales man and took good care of me. He also made sure I got a quick install as I needed! The installation tech was nice, worked hard and got the job done! Thanks for a job well done guys!!!
5.0
4 years ago I have used Lancaster Flooring for over 20 years. I love the service- They go to the extra mile to make sure I have been satisfied. The salesmen always ask the right questions so they can help me choose the right product. I have several rentals and they are always on time and complete the job. I would highly recommend them for all your flooring needs...
5.0
4 years ago This customer did not leave a comment.
5.0
4 years ago Great company! You will be truly happy with the many options of flooring available, great prices and awesome service.Honest and always willing to go the extra mile to make and keep their customers. Will continue to refer my friends and clients to their store.
5.0
4 years ago This is by far the best flooring company in the AV. I have been working with Hratch for years. They have a lot of products to choose from for any budget and they get you on the schedule fast! Thanks Lancaster flooring for always taking care of our needs!
5.0
4 years ago I had Lancaster Floring install new carpet in my home over 12 years ago I noticed that the carpet needed stretching in one of the rooms. I contacted Harry and he sent someone to my house in just a few days to stretch the carpet making it look new again, free of charge. Thank you Harry! Taking care of your customers even 12 years later says a lot about your business....
5.0
4 years ago Great service. Great installers. Great carpet and vinyl. You can't go wrong. We will be back for the next phase.
5.0
4 years ago My experience was great. Prices were fair and installers arrived on time. Carpet was installed quickly and professionally. Hratch was helpful and patient while we were deciding.
5.0
4 years ago I am confused about some of the negative comments because my experience has been a very good one. We first bought flooring 4 years ago and had to also work with the painters schedule. Lancaster flooring worked with us and was not only on time but did a good job. I wanted to have laminate flooring in my bathroom and Hratch suggested that it wasn't a good idea but I did it anyway. Sure enough the flooring started to pull up recently so we decided to replace both bathrooms with Hratch's suggested flooring and type. They had a good selection and the quality was excellent. I wasn't sold on the style at first but once it was installed it looked wonderful. Much better than I could have imagined. The installer showed up right on time and did an excellent job. Someone had stepped on some glue on the floor and left some marks. I called Hratch and he sent someone right over and cleaned everything up and while he was there took care of a small problem I had with the rug. (It was 4 years old). When we first moved to the area we did use the Big Box stores and found through personal experience that they contracted out the work and the job was very poorly done.
5.0
4 years ago We were very pleased with our salesman Hratch. He was fast and thorough. The installers were cheerful, professional, neat and did a very good job. Overall we would highly recommend them. And their prices were very good.
5.0
4 years ago Hi everyone, I just had my tile and carpet done by Lancaster Flooring; and they did an awesome BEAUTIFUL job... I am so happy with it! I thought the price was right... And I think you should be the next contestant on getting your floors done right! Aka The Price Is RIGHT...Lol. The service was awesome... I so agree with Keith F. these guys were friendly,fast CLEAN and organized! I so appreciate that they took PRIDE in their work. Thank you Harry,Tina and crew for the fabulous service. Here's to a bless New Year. Ana D.
5.0
4 years ago I just had my house carpeted on Thanksgiving weekend. The crew was friendly, quick, clean and organized. they did a beautiful job. And the price was good too!
5.0
4 years ago My friend recommended this place. Sure enough, I am very satisfied with their service. Michael helped me out and gave me the best advice AND price. I look forward to working with them again for my parents' place. Can't thank everyone enough for the fast and effective service.
5.0
4 years ago These guys are truly the best! Although my residence is out of their service area, they went out of their way to provide the best service. The price I got was great! Mike was very helpful. I recommend this place for sure!
5.0
5 years ago I first had Lancaster flooring in to replace all the carpeting in my Tehachapi house when I purchased it in 2002. Hratch got it measured, gave us a good price, and had it installed the next day. When I moved out in 2011 I had them in to replace all the linoliem in the house to rent it out. Again they did a great job in a short period of time. When I came back to the house in late 2013 I found the renters had trashed the carpet and linoliem... Hratch again gave me a good price and immediate service on the carpet replacement so I could move back in and they repaired as much of the linoliem as they could at no charge. Just this past week I managed to tear the linoliem as I was installing a new dishwasher and Hratch sent his man out the next day to repair it for me, again at no charge... Customer Service at it's best!
5.0
5 years ago My family has been buying flooring form Lancaster Flooring for as long as I can remember. I know for sure if anyone needs flooring that we will recommend Mike to get the best deal on quality flooring. My parents got great carpet but I want to get laminate wood.
1.0
5 years ago Don't waste your time. We were recommended to the store by our GC after a flood. We were shown laminate for our kitchen that should never be installed in a kitchen. Cheap materials and horrible install. Worst flooring I've ever seen!! DON'T WALK IN THE DOOR!! Look at most of their reviews and do yourself a favor, go to Lowes, Home Depot, or Carpeteria. If there was a negative star I'd choose it!!
5.0
5 years ago They are great! Very easy to work with and quick service. They did the flooring in our apartment at Palm Chaparral in Palmdale and we loved it so much we got the same thing done in our home! We had to move quickly and wanted to get the floors in before we moved and they helped us out and got it done quick. They helped us avoid lifting seams so the floors will last longer. They were very kind and helpful workers. They treated us great and I would recommend them to everyone. :)
5.0
5 years ago I have been going to Hratch at Lancaster flooring for years. I have nothing but good things to say about Lancaster flooring. Thanks guys!
5.0
5 years ago We have been working with Lancaster Flooring for YEARS now and we couldn't be happier!! We send all of our customers to Hratch and he has always taken GREAT care of them, not only will he listen to what the customers needs are but he will make sure they leave with a smile. Every time I send a customer his way they call me when they leave and they have nothing but great things to say. Hratch also takes great care of meeting my needs on projects big or small, at the drop of a hat. This is what you want when you work with a flooring company. CUSTOMER SERVICE AT IT'S FINEST!!! Also when they install they have the best manners and do a great job. We will recommend everyone to Hratch!!! Thank you Lancaster Flooring..
5.0
5 years ago New to the Antelope Valley last year, after getting quotes from Home Depot and Lowes, a relative suggested that I visit Lancaster flooring before I make my final decision. So I did.. I was looking for carpet and tile for my bathrooms. The staff was very friendly and needless to say I chose them! I was so pleased with the work they did, that almost a year later I called on them again to put indoor outdoor carpet in our excercise room. I am once again... Pleased with the service from Lancaster flooring!
1.0
5 years ago Very cheap materials. Don't bother unless you don't care how your flooring looks. Unhelpful staff.
5 years ago Well Sally where is your proof? False accusations I guess.
4.0
5 years ago My home was flooded and I had to replace all the flooring. Lancaster Flooring came to my home for a free estimate. The salesman was helpful and knowledgeable.
5.0
5 years ago This customer did not leave a comment.
2.0
6 years ago These are a bunch of incompetent amateurs. My first incounter with this unprofessional company was when they had me wait around for hours on a scheduled free estimate. My wife I decided to give them the benifit of the doubt, so we went to there low supplied warehouse and met up with the son and father. They gave us a deal on what they had, we set up a date for the project (2 days) I took time off from work, moved furniture around until midnight. What happened??? They nevered showed or called. When I called them the father and son team played dumb, made excuses why. Bad business!!! I demanded a refund immadiately. They even lie about invoices/contracts that they made. They are the worst people I have dealth with in the Antelope Valley by far. If the service is bad, what would the flooring be like??? Don't get screwed up with these unprofessionals. Stay away, you have been warned.
1.0
6 years ago Please do not listen to these positive reviews. These are a bunch of incompetent amateurs. My first incounter with this unprofessional company was when they had me wait around for hours on a scheduled free estimate. My wife I decided to give them the benifit of the doubt, so we went to there low supplied warehouse and met up with the son and father. They gave us a deal on what they had, we set up a date for the project (2 days) I took time off from work, moved furniture around until midnight. What happened??? They nevered showed or called. When I called them the father and son team played dumb, made excuses why. Bad business!!! I demanded a refund immadiately. They are the worst people I have dealth with in the Antelope Valley by far. If the service is bad, what would the flooring be like??? Don't get screwed up with these unprofessionals. Stay away, you have been warned.
5.0
6 years ago This customer did not leave a comment.
5.0
7 years ago 5/5, easy. They worked with me on MY budget, great in house selection of carpets and laminate. They blew other local competitive quotes out of the water. With all that said, I have to say what sold me was the customer service and patience of these guys. I had a few personal problems which extended my installation out a few months and they never bugged me until I bugged them. If you are looking for flooring in the antelope valley, I would strongly recommend giving these guys a call first or last so you can hopefully share a similar experience as I. As far as some of the other reviews, there are a few shady flooring companies in the AV who might have made a couple of the lower star reviews. It wouldn't surprise me. I've recommended a few people to these guys and I never usually do that, but they are great and worked with me and my budget. 5/5 across the board.
5.0
7 years ago What great service we received at Lancaster Flooring. We didn't have a big house to have new flooring installed but we were treated like we were having every floor in a castle replaced. I would recommend everyone to purchase flooring from here. Great sales service, great prices, fantastic product, they sent someone out on the same day to measure the house, and had it installed the first day I was available to be home. This is a 5 star carpet store. We are very happy.
1.0
8 years ago You're the sucker who has to live with it! Don't walk around your house barefoot unless you like walking on nails. I called them to come back and fix the needle-sharp nails sticking up along the tracks. Oh they came back but didn't fix anything. My daughter came running into the living room after I called her to catch something on my computer and a nail caught her foot and ripped a chunk off the bottom. Lancaster flooring kept saying something about Z-bar and this limits the nails. Either it doesn't work or the guys there don't know how to install it.
5.0
8 years ago My wife and I just bought a home couple months ago, so were pretty new with this whole remodeling ordeal. All I can say is I thank a good friend of mine who introduced us to Lancaster flooring when we were looking for tile for our kitchen and hardwood for the rest of the house. I have to say we felt like other flooring companies were robbing us for our money after finding out Lancaster flooring , for the same product if not better, was much cheaper, the staff is just amazing Tina is an angel and helped us out with color schemes and designs she should've been an interior designer. And they also referred contractors and roofers during our remodel process. Thank you Lancaster flooring!!! Excellent service. Look no further for flooring guys, Lancaster flooring is your #1 choice
5.0
8 years ago I have done business with Lancaster flooring for the last eight years to get flooring for my home and properties I own. Every time I have dealt with them they have been professional and honest with me. Their prices can't be beat and their years of experience is unrivaled. They say a referral is the best compliment to a business, well I have referred all my family and friends to them.
5.0
8 years ago I have been a valued customer of Lancaster Flooring for as long as I can remember. They have a great variety of selection and prices. Very professional from the owner to the receptionists to the laborers in the warehouse. I would definitely recommend my friends and family to come to Lancaster Flooring for all of their flooring needs. A+ service!
5.0
8 years ago They have the best selections and great pricing. Just like the rating woohoo as good as it gets
5.0
8 years ago We have carpet flooring throughout half of your house and every 5-10 years we have to change the carpet in one of the rooms. Each time we end up going with Lancaster Flooring. They're not really close to our house, but the trip is worth it because they always have the best prices and solid service. I just recently changed our den and I was really happy with the people that installed my carpet
1.0
9 years ago Wow, I just called Tina about a service project i was doing. she seemed very confused and became very belligerent when i couldn't provide all the contact info for the family i was helping. I wasn't asking for charity, i just wanted a quote. I could think of a thousand other carpet places before i ever check here again. Lancaster flooring should look for a better secretary in the near future.
4.0
13 years ago Friendly Flooring Specialists . . . Lancaster Flooring has been the hometown flooring store of choice for years . . . they are friendly, knowledgeable and carry a huge selection of flooring to appeal to every decorating taste. Prices are good and their service is…
4.0
13 years ago Friendly Flooring Specialists . . . Lancaster Flooring has been the hometown flooring store of choice for years . . . they are friendly, knowledgeable and carry a huge selection of flooring to appeal to every decorating taste. Prices are good and their service is outstanding!
3.0
13 years ago The Best Discounts in Town!!! Lancaster flooring has the greatest discounts in town. They give free estimates and their tile ranges in so many different shapes, colors, and sizes that it is just so hard to choose between their excellent tile. They also can professionaly...
3.0
13 years ago The Best Discounts in Town!!! Lancaster flooring has the greatest discounts in town. They give free estimates and their tile ranges in so many different shapes, colors, and sizes that it is just so hard to choose between their excellent tile. They also can…
3.0
14 years ago Carpets For Less! Lancaster flooring has been serving the AV since 1983 and they do a great job servicing the needs of the Valley! They offer a wide selction of carpeting and vinyl that is ready for immediate installation. What sets them a part is that they ...
3.0
14 years ago Carpets For Less! Lancaster flooring has been serving the AV since 1983 and they do a great job servicing the needs of the Valley! They offer a wide selction of carpeting and vinyl that is ready for immediate installation. What sets them a part is that they…
4.0
14 years ago go lancaster flooring To get our flooring done, we went to Lancaster flooring. We got all of our carpets and wood flooring there. Lancaster flooring will lower prices for you. Lancaster flooring makes sure you leave happy with what u got from them. check out La...
4.0
14 years ago go lancaster flooring To get our flooring done, we went to Lancaster flooring. We got all of our carpets and wood flooring there. Lancaster flooring will lower prices for you. Lancaster flooring makes sure you leave happy with what u got from them. check out…