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Flooring Fundamentals

Carpet Cleaning

Carpet Cleaning
In addition to frequent vacuuming, it's important to clean your carpet on a regular basis. Cleaning systems will remove the oily, sticky soil that vacuums can't take out, and will help keep your carpet looking great over time.

How to clean carpet:

  • Preventative Maintenance - walk-off mats placed at doorways prevent a majority of staining and soiling.
  • Spot and Spill Removal - prompt attention to spills will prevent a stain from setting. Visit the Shaw Care Center for instructions and view our recommended cleaning product.
  • Vacuuming - the most important step in caring for your carpet is vacuuming it thoroughly and frequently.
  • Hot water extraction or steam cleaning - removes oils and particulates that accelerate soiling. Shaw Floors recommends hot water extracting every 12-18 months depending on the traffic in your home.
  juice spill on Bellera carpet by Shaw Floors

What is hot water extraction?

Hot water extraction targets the soil that results from air pollution cooking vapors and tracked-in dirt which can cause gradual but significant dulling of colors over time. The color isn't lost, but is hidden under the film. If this type of soil is allowed to accumulate, it begins to attract and hold the dry soil.

The process consists of applying a cleaning agent into the carpet pile and using water in the extractor to recover the used solution and soil. This can be done from a truck-mounted unit outside the home with only the hose and wand brought inside or by a portable system brought into the home. This system is commonly referred to as "steam cleaning," although no steam is actually generated. Whether you choose to hire a professional or do it yourself, make sure the machine used has the CRI Seal of Approval.

Get on a cleaning schedule

Carpet in a typical household should be cleaned every 12 to 18 months, depending on the number of residents and amount of activity. If carpet is cleaned before it becomes too unsightly, the cleaning chore will be easier and more successful.