Carpet Q & A
Curious about carpet? Keep reading to get all the answers you need.
Where can I learn about residential carpet tile?
Please visit Floorigami to learn more about our leading DIY brand and how to use carpet tile in your home. Looking for info on commercial carpet tile? Visit Philadelphia Commercial, Shaw Contract or Patcraft.
Where can I find product care information online?
Comprehensive guidelines on product care can be found on the Floor Care tab along the top navigation of this site. Here you can find step-by-step instructions to treat spills, how to properly care for floors, register your warranty, or purchase a bottle of Shaw Floors spot cleaner for carpet.
How often does my Shaw Floors carpet need to be cleaned?
We recommend professional carpet cleaning every 12-18 months by a certified professional. Visit www.iicrc.org to find a certified cleaner. Frequency of cleaning depends on the type and amount of traffic in the home but at least once every 24 months. If you decide to clean it yourself, we recommend carpet cleaning equipment and cleaning products certified by CRI’s Seal of Approval programs. Learn more at www.carpet-rug.org.
How do I find a certified carpet cleaner?
Contact the Institute of Inspection Cleaning and Restoration (IICRC): www.iicrc.org or 775.554.5458
Where do I find the warranty for my new carpet?
CARESS CARPET
VISIT COLLECTION PAGE HERE
DOWNLOAD WARRANTY HERE
COLOR THAT SPEAKS TO YOU | COLORWALL
VISIT COLLECTION PAGE HERE
DOWNLOAD WARRANTY HERE
SIMPLY THE BEST VALUES
VISIT COLLECTION PAGE HERE
DOWNLOAD WARRANTY HERE
PET PERFECT | PET PERFECT+™
VISIT COLLECTION PAGE HERE
DOWNLOAD WARRANTY Pet Perfect 20 Year Warranty | Pet Perfect+ 25 Year Warranty
FOUNDATIONS
VISIT COLLECTION PAGE HERE
DOWNLOAD WARRANTY HERE
If you would like to have a complete warranty emailed, faxed or mailed to you, please make note of the style name and date of installation and use the ContactUs form. For future convenience, make sure to register your warranty information today.
How do I get more information about the Anso stain and texture warranty?
Please call the Shaw Info Center: 800.441.7429
Where can I see the latest and greatest carpets from Shaw Floors?
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